WQ0029233_NOV-2023-LV-0291-0292_Response_20230502

P.O. Box 1325 Asheville, N.C. 28802
(828)-251-1900 (828)-251-1945

May 2, 2023

Mr. Landon Davidson
Regional Supervisor
NCDENR-Water Quality Section
2090 U.S. Hwy 70
Swannanoa, NC 28778

Re: NOV-2023-LV-0291 & NOV-2023-LV-0292/WQ0029233

Mr. Davidson,

This letter is in response to your 4-27-23 letter to Bear Lake Reserve, Boto NC Properties
LLC attached.

NOV-2023-LV-0291
The TSS exceeded the monthly limit of 5 mg/L with a 7 mg/L in December 2022. The
operator noted seasonal low flows and heavy suds on WWTP most likely caused a spike
in TSS. The analytical results were not available with enough time to resample TSS to
lower the monthly average.

NOV-2023-LV-0292
The monthly and daily limits for BOD, TSS, and Fecal were exceeded in our January
testing. These all were caused by heavy cleaners causing a toxic biological event in the
WWTP that killed most of the bacteriological life. These events occurred in late
December and early January. We introduced commercial microbes and seeded the
WWTP to enhance the biological growth to healthy levels. We sampled as late as
possible in the month to hopefully achieve compliance. The plant was in full compliance
the following month.

We have reached out to property managers to review cleaning products and laundry
services to make sure these events will not happen in the future.

Feel free to contact me anytime if I need to provide any further information or assistance.

Robert Barr

Robert Barr