WQCS00003_NOI_NOV2022DV0282_Response_#1_20221024

Winston-Salem / Forsyth County
Uti I ities
Water • Waztewater • Sdid Waste
Administration, P.O. Box 2511, Winston-Salem, NC 27102
336-727-8000 • wsfcutilities.org
October 24, 2022
Lon T. Snider, Regional Supervisor
North Carolina Department of Environmental Quality
Division of Water Resources
450 W. Hanes Mill Road, Suite 300
Winston-Salem, NC 27105
Re: Sanitary Sewer Overflow Civil Penalties Incident #202201317
Dear Mr. Snider:
- NC Department of
Environmental Quality
.ta Received
NOV 21 2022
Winston-Salem
Regional Office
This letter serves as the official response from Winston-Salem/Forsyth County Utilities to the Notice of
Intent to Enforce Civil Penalty for the sanitary sewer overflow (SSO) Incident #202201317 due to pipe
failure.
On August 18, 2022, at 1pm, an SSO occurred at 531 Harper Street in Winston-Salem. Our root control
contractor notified Utilities Field Operations of a break in the sewer main above Little Creek. Our crew
plugged the sewer main upstream of the break and isolated the problem by 4:30pm. One contractor
vacuumed the manhole and another made a temporary repair. Utilities staff ran fresh water into the
creek for 14 hours to dilute the overflow. The area was cleaned following standard protocol and a
contractor was immediately summoned to make a permanent repair.
WSFC Utilities has consistently reduced SSOs since launching our Collection System Improvement
Program in 2016 and has strategies designed to increase our high level of performance. Our 2021-2022
fiscal year had the lowest number of SSOs since reporting began in 1999 with a total of 55 reportable
and non -reportable spills.
I hope this information is helpful with your investigation of Incident #202201317. If you require
additional information, please contact me at 336-747-7315.
Sincerely, '� —
cmAa"' —
Courtney Driver, P.E.
Utilities Director
cc: Michael Stover, P.E., Deputy Utilities Director -Operations
Kenny Atkins, Utilities Field Operations Manager
Antonio Martinez, ORC
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WmemmCity Cpunee: Mayer Allen Jones; Denise D. Adams, Mayor Pro Tempore, North Wald; Barbara Hares Burke, Northeast Were; Rohm C. C , West Ward;
Jahn G Larson, Saud, Ward; Jeff Meelntnsh, No ar.at Wad; gevn Muedy, Southwest Ward: Areette Sdppb, East Ward; James T.*,, Jr. So eat Ward;
City Manager. Lee D. W ty
County Commhabrer - Dent R- Plykr, Chair; Den Martin, We Club; Fleming El -Amin; Ted Kaplan; R rd V. dMile; Torwa MCDanlel; GMda D. mr,m'nt;
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W.. H_u`e./forryth Cowty wet, Cemm Wv L. Wesley Orrtis. Jr., Osair; Chris Parker, Vitt Chah; Simpson 0. Brown, Jr.; HamM Eusta ; Tom Griffin;
Citylink(r_ilCityohvs.org Yvonre , Me.; Hugh W. Jernigan; D lone; Charles Westin; Aeon Younger

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