WQCS00003_NOI_NOV2022DV0167_Response_#4_20220622

Winston-Salem /Forsyth County
Uti I ities
Water •Wastewater • SoIW Waste
Administration, P.O. Box 2511, Winston-Salem, NC 27102
O: 336-727-8000 • wsfcutilities.org
June 22, 2022
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Lon T. Snider, Regional Supervisor
North Carolina Department of Environmental Quality JUN 2 7 2022
Division of Water Resources m
Wlnstan•Sale
450 W. Hanes Mill Road, Suite 300 Regional SaleOffice
Winston-Salem, NC 27105
Re: Sanitary Sewer Overflow Civil Penalties Incident #202200551
Dear Mr. Snider:
This letter serves as the official response from Winston-Salem/Forsyth County Utilities to the Notice of Intent to
Enforce Civil Penalty for the sanitary sewer overflow (SSO) Incident #202200551 caused by debris in the line.
On April 1 at 11:10 a.m. an SSO occurred behind 4440 Rocklane Drive in Walkertown. Our first responders
determined that wipes had caused the overflow. A high-pressure nozzle was deployed to cut through the debris
that caused the blockage and normal flow was restored at 7:30 p.m. that night. The area was cleaned following
standard protocol and a diffuser was deployed for eight hours. Upstream and downstream mains were cleaned
and inspected by CCTV with no visual defects observed.
As is our standard proactive practice, Can the Grease and No Wipes in Pipes literature was also distributed to
customers near the spill site. Our No Wipes in Pipes outreach educates the public on proper disposal of all
wipes. cityofws.org/nowipes
WSFC Utilities continues to make progress in minimizing SSOs and has the proper programs in place to maintain
our high level of performance. Since the start of the Collection System Improvement Program in 2016, we have
cleaned 58% of our system, which is more than 1,000 miles of pipe. We are well positioned to exceed our goal of
cleaning the entire system by 2026.
I hope this information is helpful with your investigation of Incident #202200551. If you require additional
information, please contact me at 336-747-7315.
incerely,
Courtney Driver, P.E.
Utilities Director
IMMIMCity Council: Mayor Allen Jolnes; Denise D. Adams, Mayor Pm Tempore, North Ward; Barbara Hams Burke, Northeast Ward; Robert C. Clad, Wert Ward;
John C. Larson, South Ward; Jeff Macintosh, Northwest Ward; Kevin Mundy, Southwest Ward; Annette Scieaio, East Ward; James Taylor, Jr., Southeast Ward;
City Manager: Lee D. Garrity
County Commission.: David R. Plyler, Chair; Don Martin, Vim Chair; Fleming El -Amin; Ted Kaplan; Richard V. Linville; Tornio McDaniel; Gloria D. WhlsenhuM;
Cal 311 or 336-727-M County Man ager.Civil, Warts, lr.
Winston-Salem/Forsyth County Utility Commission; Randall S. Tuttle, Chair; L. Wesley Cards, Jr., V Chair; Harald E. Day; Harold Eustatius, Tom Gin;
[e-mail] Yvonne H. Hines; Duane Long; Hugh WJernigan; ChisPadar;,Charles Wilson; Allan Younger