WQCS00003_NOI_NOV2020DV0510_Response_20201204

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Winston Salem / Forsy[h CounCty
Uti it�es NC Department of
Water -Wastewater • Sdid Waste Environmental
Administration, P.O. Box 2511, Winston-Salem, NC 27102
Received
Quality
O: 336-727-8000, F: 336-727-8432, cityofws.org/utilities DEC U 7 2020
Winston-Sa'��,
Regional
December 4, 2020 � 20
rz/
Lon T. Snider, Regional Supervisor
North Carolina Department of Environmental Quality
Division of Water Resources
450 West Hanes Mill Road, Suite 300
Winston-Salem, North Carolina 27105
Re: Sanitary Sewer Overflow Civil Penalties Incident #202002665 , 1
Dear Mr. Snider: 1J
11
This letter serves as the official response from Winston-Salem/Forsyth County Utilities to the
North Carolina Department of Environmental Quality, Division of Water Resources Notice of
Intent to Enforce Civil Penalty for the September 22, 2020 sanitary sewer overflow (SSO),
Incident #202002665, located at 443 Wachovia Street in Winston-Salem. The incident was a
result of pipe failure within the collection system.
On September 22 at 6:01pm, Utilities Field Operations was notified of a sanitary sewer overflow
(SSO) at 443 Wachovia Street. First responders reached the spill within 35 minutes of
notification and determined that pipe failure was causing a blockage of wastewater flow.
Multiple attempts were made to unstop the blockage by use of a high-pressure sewer jet and
nozzle but the line continued to fail. The spill continued until approximately 3:00pm on
September 23 when a contractor started pump and haul services. The spill area was cleaned
following standard protocol and a diffuser with de -chlorination tablets was activated.
Pump and haul services continued until approximately 6:30pm on September 26, at which time
bypass pumps and piping were installed and wastewater flow was diverted around the break.
Subsequently, a licensed utility contractor replaced 370 feet of 12-inch sewer main.
WSFC Utilities continues to make progress in minimizing SSOs and has the proper programs in
aty Cwirck MarorFMnhtlrw:: Denise D. Mams. Mayor pro Tampere, Mo Ward; Dan Besse. 5pulh-eft %ae d; gobert C (Jark, west Ward; JO C. Larson,
South Ward; Jeff Macintosh, WnhWest Ward; M0n.r. Rea -Tee' P..,,, Ma a t Ward; Mnelte SWpio, Eart Wartl; lames Tayup In, SauNeasl Ware;
Cdy Manager. Lea D. Garrgy
CppMy Camnbrbnvr.: David R. PW&r, Chap; Dan Martin, V'Ke Me,. Fkmmg EI-Mdn; TM Kaplan; B rd V. tlmllle; Tomya MGDanlal; Gloria 0. Whis nt;
Call311 or336-727-8000 CnunlyManager:DudleyWrt ,h.
Wbmrs-Sa4srslrarsyd C .. UDkLY [aewgralpn: BaMaK Mk 5. Tu, Chair,
L Wesley , lf., V.Chan: Harold E. Day: Tom GnffM: ri H. H.;
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Cltylink�eityofWs.org MMne Lw Hugh W. hrriero4 parker; Donau k Stewn; tl Wdson; ann younger

place to continue our high level of performance. Our comprehensive sanitary sewer evaluation
study has provided strategic cleaning and examination of our system to identify areas with the
greatest need for repair and replacement.
I hope this information is helpful with your investigation of Incident #202002665. If you require
additional information, please contact me at 336-747-7315.
Sincerely,
Courtney Driver, P.E.
Utilities Director
cc: Michael Stover, P.E., Assistant Utilities Director -Operations
Kenny Atkins, Utilities Field Operations Manager
Antonio Martinez, ORC
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