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Home My WebLink AboutWQCS00003_NOI_NOV2020DV0345_Response_#1_20200826t nn-Salem /Forsyth my N"tor •Wastewater • Sdid Waste Mau-2.a2d - DV Administration, P.O. Box 2511, Winston-Salem, NC N<01 O: 336-727-8000, F: 336-727-8432, cityofws.org/utilities August 26, 2020 Lon T. Snider, Regional Supervisor North Carolina Department of Environmental Quality Division of Water Resources 450 West Hanes Mill Road, Suite 300 Winston-Salem, North Carolina 27105 pUJ Y �vt_2�� NC Department of Environmental Quality Received AUG 2 8 2020 Winston-Salem Regional Office Re: Sanitary Sewer Overflow Civil Penalties Incident #202001566 L`' �,-,HE Dear Mr. Snider: This letter serves as the official response from Winston-Salem/Forsyth County Utilities (WSFC Utilities) to the North Carolina Department of Environmental Quality, Division of Water Resources Notice of Intent to Enforce Civil Penalt or-t4cL.M 020 sanitary sewer overflow (SSO), Incident #202001566, located at 3 Green Have Dri in Winston-Salem. The incident was a direct result of residential grease, wipes andand r� . On May 26, 2020 at 3:00pm, an SSO occurred in a wooded outfall approximately 50 feet downstream of an apartment complex. Upon arrival, our crews cleaned seven upstream lines discovering very heavy amounts of wipes, as well as residential grease and roots. The SSO lasted until 7:30pm that evening. Bypass pumps were set up at the site because the line continued to surcharge. After cleaning, we CCTVed the lines and confirmed there was no damage and no remaining deposits. WSFC Utilities staff attributes the sanitary sewer overflow on May 26, 2020 to heavy amounts of wipes and grease from nearby apartment complexes. Tree roots also contributed to the 550. Can the Grease and No Wipes in Pipes literature and promotional items were distributed to homes near the spill site. WSFC Utilities continues to make progress minimizing SSOs and has the proper programs in place to continue our high level of performance. The FY2019-2020 budget included an increase in preventative cleaning of the collection system and last year was our lowest year on record Courwg: Mayor mien Joines; Denise D. Adams, Mayor Pm Tempa,e. North Ward; Dan Besse, Southwest War; Roaert C. Clerk, West Ward; Intern C. Larson, WRIMCay South War; Jeff Macintosh, Northwest Ward; Mori 'Tee -Tee" Pamwn, Northeast Ward; Annette S V&, East Want; lames Taylor, Jr., southeast Ward; City Manager: Lee D. Garrity County Commissions.: OaNd R. Plyleq Chal,; Don Martin, Vice Chelr; Fleming El -Amin; Ted Karmen; all V. Linville; Toone McDaniel; Gloria D. Whlunhunt; Call 311 or 336-727-8000 County Manager: Dudley Watts, Jr. citylink@cityotws.or® Wl.atoo5akfm/Fa.yq County tall CRrtgnlubn: Randall S. T.114 , Chair; L Wesley Curtis, Jr., V.. Chair; Harold E. Day; Tam Gdfgn; no. H. H.; Wane Long; Hugh W Jernigan; ChmzPartner; DonaldR.Stewart;ChadesWilson; Allen younger for SSOs since the baseline year,1999. While we are required to clean 10% of the system each year, a total of 393 miles were cleaned, which is 22% of the 1,780-mile gravity wastewater collection system. Of those 393 miles, 303 miles (77%) in the system were proactively cleaned by in-house and contracted crews. Our team has a system to schedule more frequent cleaning for areas with higher incident levels. In addition to this successful strategy, our new No Wipes in Pipes campaign is gaining awareness with extensive coverage by local media. We are confident this outreach effort is making an impact. I hope this information is helpful with your investigation of Incident #202001566. If you require additional information, please contact me at 336-747-7315. Sincerely, Courtney Driver, P.E. Utilities Director cc: Michael Stover, P.E., Assistant Utilities Director -Operations Kenny Atkins, Utilities Field Operations Manager Antonio Martinez, ORC File i .. ��.. di .. .. Jig �. .. .... r Winston Salem/Farsythtounty Ut1�It1eS Water • Wasiawater • SDIId,Waste Administration, P.O. Box 2511, Winston-Salem, NC 27102 0: 336-727-8000, F: 336.727-8432, cityohvs.org/udlitles August 26,'2020 Lon T. Snider, Regional Supervisor North Carolina Department of Environmental Quality, Division of Water Resources 450 West Hanes Mill Road; Suite 300. Winston-Salem, North Carolina 27105 Re: Sanitary Sewer Overflow Civil Penalties Incident #202001566 Dear Mr. Snider: NC Department of . Environmental Quality Received. AUG 2 a 2020 Winston-Salem Regional Office This letter serves as the official response from Winston-Salem/Forsyth County Utilities (WSFC Utilities) to the North Carolina Department of Environmental Quality, Division of Water Resources Notice of Intent to Enforce Civil Penalty for the May 26, 2020 sanitary sewer overflow (SSO), Incident #202001566, located at 4093 Green Haven Drive in Winston-Salem. The incident was a direct result of residential grease, wipes and roots. On May 26, 2020 at 3:00pm, an S50 occurred in a wooded outfall approximately 50,feet downstream of an apartment complex. Upon arrival, our crews.cleaned seven upstream.lines discovering very heavy amounts of wipes, as well as residential grease and roots. The SSO lasted until 7:30pm that evening. Bypass pumps were set up at the site because the line continued to surcharge. After cleaning, we CCTVed the lines and confirmed there was no damage and no remaining deposits. WSFC Utilities staff attributes the sanitary sewer overflow on May 26, 2020 to heavy amounts Of wipes and grease from nearby apartment complexes. Tree roots also contributed to the SSO. Can the Grease and No Wipes in Pipes literature and promotional items were distributed to homes near the spill site. WSFC Utilities continues to make progress minimizing SSOs and has the proper programs in place to continue our high level of performance. The FY2019-2020 budget included an increase in preventative cleaning of the collection system and last year was our lowest year on record .. GtTCounvh Mayor AllenJa(ncs; Denise D. Max Mayarpm Tunyora, North Wand; Dan Besse, SouMerest Ward; Robert C. Qok, WotW Rolm G W--, SwN Wartl;fea Matlnhah, NDrthw Ward; Madsb .Tao-parmmn, NarNeastWartl; Annalte Scopi% Bat Wam;JameaTgwl Jc, Sou antwam: Gry ManSBa tea D. Ga,nily._ ` Cvunry[ammuderiera: DavW R. ply4r, choir, Dan Mamn, Mce tlulr, namMe n-Amin: Ted Rapbn; RMurd V. WMIIo; Tama McCanleU Glsma D. WhiseNiunt Call 311or336-727-8000 cauntVMan•Bep.DudmyWatu,Jr. ci link(G7eit dws.o W "'alam/iomytM1 eaumyutmrymmmivien.Randall& TuWa ctmr L Wesley CLtlts, kv Woo Gnat: Hamm E DW;Tom Gdfrm; Twnme H.Wmm; h/ '/ r0 ° Duane tang Hugh W.Jemaan; Cher parts.; Doom"tme Oades Won; abn yauoger. for SSOs since the baseline year,1999. While we are required to clean 10% of the system each year, a total of 393 miles were cleaned, which is 22% of the 1,780-mile gravity wastewater collection system. Of those 393 miles, 303 miles (77%) in the system were proactively cleaned by in-house and contracted crews. Our team has a system to schedule more frequent cleaning for areas with higher incident levels. In addition to this successful strategy, our new No Wipes in Pipes campaign is gaining awareness with extensive coverage by local media. We are confident this outreach effort is making an impact. I hope this information is helpful with your investigation of Incident #202001566. If you require additional information, please contact me at 336-747-7315. Sincerely, �w'+.w Courtney Driver, P.E. Utilities Director cc: Michael Stover, P.E., Assistant Utilities Director -Operations Kenny Atkins; Utilities Field Operations Manager Antonio Martinez, ORC File Winston-Salem / Forsyth Cowry 4uptifflities Water a Wastewater a Slid Waste Administration, P.O. Box 2511, Winston-Salem, NC 27102 O: 336-727-BDOO, F: 336.727-8432, cityofws.org/utilltles August 26, 2020 Lon T. Snider, Regional Supervisor North Carolina Department of Environmental Quality Division of Water Resources 450 West Hanes Mill Road, Suite 300 Winston-Salem, North Carolina 27105 Re: Sanitary Sewer Overflow Civil Penalties Incident #202001566 Dear Mr. Snider: NC Department of Environmental Quality Received AUG 2 e 2020 Winston-Salem Regional Office This letter serves as the official response from Winston-Salem/Forsyth County Utilities (WSFC Utilities) to the North Carolina Department of Environmental Quality, Division of Water Resources Notice of Intent to Enforce Civil Penalty for the May 26, 2020 sanitary sewer overflow (SSO), ffiddent#202001566, located at4093 Green Haven Drive irlWinston-Salem. The incident was a direct result of residential grease, wipes and roots. On May 26, 2020 at 3:00pm, an SSO occurred in a wooded outfall approximately 50 feet downstream of an apartment complex. Upon arrival, our crews cleaned seven upstream lines discovering very heavy amounts of wipes, as well as residential grease and roots. The SSO lasted until 7:30pm that evening. Bypass pumps were set up at the site because the line continued to surcharge. After cleaning, we CCTVed the lines and confirmed there was no damage and no remaining deposits. WSFC Utilities staff attributes the sanitary sewer overflow on May 26, 2020 to heavy amounts of wipes and grease from nearby apartment complexes. Tree roots also contributed to the SSO. Can the Grease and No Wipes in Pipes literature and promotional items were distributed to homes near the spill site. WSFC Utilities continues to make progress minimizing SSOs and has the proper programs in place to continue our high level of performance. The FY2019-2020 budget included an increase in preventative cleaning of the collection system and last year was our lowest year on record Cfto bMHW,Aa la , o,m. o. w.m.,Mmmramom oc.,n Wad, D.mem:asuate.aatwad; xae.nc art,WortW";; cLawn. pilat TLM SaMW ;JWM.Vmmk Horffi tWa ;Mmd WTUT.e-.am NHrdart W.N;Armette SdPM, Eat Wad; lameaiWWr. N. SwN Ward: 04 Maft, n Lm D. Gantt oum, Co..nadan.rs: m H. Nyk,, O.lr. Don M W. V Mal, 9r a ; Ted Uplan; WN14 V. U.ftjas. WD.Mel; Go. D. W mh.m; Call 311 or 336-727-8000 QxmtYManaaw:D.dWVcra,lr. cl Imk@cit Ows.or WWr.rvaaNn/ianyN D ft, UUMV CnnatlaWm Randall S TuM Qur.L Wml.yC.dt; Jr, Vice Oral-; Haold E. De; Tom G Hin; Ya H. Hiram; tV Y 0 Drone Lon, H.ah W. laml ;atria Vakar; Donald a Ste aM Oafs Wkon; alas Vaueaar for 550s since the baseline year, 1999. While we are required to clean 10% of the system each year, a total of 393 miles were cleaned, which is 229'0 of the 1,780-mile gravity wastewater collection system. Of those 393 miles, 303 miles (77%) in the system were proactively cleaned by in-house and contracted crews. Our team has a system to schedule more frequent cleaning for areas with higher incident levels. In addition to this successful strategy, our new No Wipes in Pipes campaign is gaining awareness with extensive coverage by local media. We are confident this outreach effort is making an impact. I hope this information is helpful with your investigation of Incident #202001566. If you require additional information, please contact me at 336-747-7315. Sincerely, Cu+#-'t Courtney Driver, P.E. Utilities Director cc: Michael Stover, P.E., Assistant Utilities Director -Operations Kenny Atkins, Utilities Field Operations Manager Antonio Martinez, ORC File Winsto"o-5alem / fnrsyth County N!1 ities Water • WaatewMer •Send Waste Administration, P.O. Box 2511, Winston-Salem, NC 27102 O: 336-727-8000, F: 336-727-8432, cityotws.or8/utilitles August 21, 2020 Lon T. Snider, Regional Supervisor North Carolina Department of Environmental Quality Division of Water Resources 450 West Hanes Mill Road, Suite 300 Winston-Salem, North Carolina 27105 Re: Sanitary Sewer Overflow Civil Penalties Incident #202001505 Dear Mr. Snider: NC Department of Environmental Quality Received AUG 2 4 2020 Winston-Salem Regional Office This letter serves as the official response from Winston-Salem/Forsyth County Utilities to the North Carolina Department of Environmental Quality, Division of Water Resources Notice of Intent to Enforce Civil Penalty for the May 21, 2020 sanitary sewer overflow (SSO), Incident #202001505, located at 4561 Cooper Road near Muddy Creek Wastewater Treatment Plant in Winston-Salem. The incident was a result of inflow and infiltration caused by severe natural conditions. Normal precipitation at Winston-Salem Airport for the month of May is 3.27 inches. In May 2020, 6.56 inches fell and 4.34 inches of that was during the May 19-22 storm event. Rain began falling on May 19 and did not subside until May 22. Gage height information for Abbotts Creek (Lexington) and the Yadkin River (Yadkin College) indicate up to 15.6 and 19.3 feet in stream level rise during the rainfall period. This heavy rain caused Muddy Creek to flood well outside of its banks. On May 21, 2020 at approximately 2:0Opm, during the storm event, Utilities Field Operations was notified that a manhole near Muddy Creek Wastewater Treatment Plant was submerged in floodwater. Due to a substantial increase in inflow and infiltration, wastewater overflowed the sewer main, rose up out of the manhole and mixed with the floodwaters. By 7:30am the next day, after the rain stopped and the creek subsided, the flow of wastewater returned to normal. MAMMPar Wants: MamraaarrJpkaa: DenW D. Adams, Mayarvmrampara, xords want Dap Raaae, 5•uMnprt Warn; Mbe,tc. cwt, waat ward; Jahn c Larson, Soath Wad;JeRMatlatmh, N ..t Ward; Mo `T.TW Ferman.NOMeut Ward;MatteSwgo, fart Ward;James TayNI, Jr,5wtheazt Ward; CRY Maneaer. Lae D. Gadty Ca aaty fnewNabnam: Da td k PMw. Chak; Pon Marh keu Chan.. R.N FIM Tad Kaplan; R1rhNd V. ILwik•; Tom/a McDaniel; GNM U. fth u t; Call 311 or 336-727-8000 carom M.naaeco dww n.,r. cit link0acit afws.or wYMan SaNas/FprayN C•uMy LaNpPCwnmNabn: RandallSTUCIq Char;l Wuky Curtis,Jr.,vice Chair; Herold E. Dry; Tomvfiln; Yaome H. HPe; y 9 Wana Lory; HUO W. Je Wn;Crh Parka; Donald R. SUWart, Nan You,ka It was determined by our investigation that severe natural conditions were the cause of this sanitary sewer overflow. WSFC Utilities continues to make progress in minimizing SSOs and has the proper programs in place to continue our high level of performance. I hope this information is helpful with your investigation of incident#202001505. If you require additional information, please contact me at 336-747-7315. Sincerely, Courtney Driver, P.E. Utilities Director cc: Michael Stover, Assistant Utilities Director -Operations Kenny Atkins, Utilities Field Operations Manager Antonio Martinez, ORC . File t nsto-Salem / rrorsytA Couttty Nto er • Wastewater • Solb Waste Administration, P.O. Box 2511, Winston-Salem, NC 27102 O: 336-727-8000, F: 336-727-8432, cityofws.org(utilities August 21, 2020 Lon T. Snider, Regional Supervisor North Carolina Department of Environmental Quality Division of Water Resources 450 West Hanes Mill Road, Suite 300 Winston-Salem, North Carolina 27105 Re: Sanitary Sewer Overflow Civil Penalties Incident #202001505 Dear Mr. Snider: NC Department of Environmental Quality Received AUG 2 4 2020 Winston-Salem Regional Office This letter serves as the official response from Winston-Salem/Forsyth County Utilities to the North Carolina Department of Environmental Quality, Division of Water Resources Notice of Intent to Enforce Civil Penalty for the May 21, 2020 sanitary sewer overflow (SSO), Incident #202001505, located at 4561 Cooper Road near Muddy Creek Wastewater Treatment Plant in Winston-Salem. The incident was a result of inflow and infiltration caused by severe natural conditions. Normal precipitation at Winston-Salem Airport for the month of May is 3.27 inches. In May 2020, 6.56 inches fell and 4.34 inches of that was during the May 19-22 storm event. Rain began failing on May 19 and did not subside until May 22. Gage height information for Abbotts Creek (Lexington) and the Yadkin River (Yadkin College) indicate up to 15.6 and 19.3 feet in stream level rise during the rainfall period. This heavy rain caused Muddy Creek to flood well outside of its banks. On May 21, 2020 at approximately 2:00pm, during the storm event, Utilities Field Operations was notified that a manhole near Muddy Creek Wastewater Treatment Plant was submerged in floodwater. Due to a substantial increase in inflow and infiltration, wastewater overflowed the sewer main, rose up out of the manhole and mixed with the floodwaters. By 7:30am the next day, after the rain stopped and the creek subsided, the flow of wastewater returned to normal. S..ffi n ;JeMw.t.Ke; Della D.Adamy MayorNVTenpore. Ift Wall; Dan Refu�MSdP.t. ut RSM; J Cl.", Wat WaN;JORn Wa., . Ch Wad;JRR MatlRvnh, North WaN; Mor&4-ra.TT ., No Wh ;W Ar,a Stlppio,East W.M;James Tarlef, Jr,Sa.d ntWaN; Cxy Meneaer: tae D. GWtaV caumy faeribbneJ•: OnN 0. nytar, are:; Don Mertiy Yce qWr, naa.y El_MNn; Tatl xaWn; Rl[AWtl V.limae;iony MCDmbI; Ghiia D. WM1iuMUM; Call 311 or 336-727-8000 cmmnM.R.w wdw Wam.J.. cit links cit ofws.or WYeOa°-y "„°COY Mvaen Ra"aanx TtU1 a ,L W.WVC D,J.mm Dr ..Vaern.; �E rom&imn;w.H. nne.; V Y 9 ware L.n nopi W. J.4.; OJ Parr, Donato R. St. MN nfta . 10 it was determined by our investigation that severe natural conditions were the cause of this sanitary sewer overflow. WSFC Utilities continues to make progress in minimizing SSOs and has the proper programs in place to continue our high level of performance. I hope this information is helpful with your investigation of Incident #202001505. If you require additional information, please contact me at 336-747-7315. Sincerely, Courtney Driver, P.E. Utilities Director cc: Michael Stover, Assistant Utilities Director -Operations Kenny Atkins, Utilities Field Operations Manager Antonio Martinez, ORC File ROY COOP.Ett MICHAELSAEGAN' S; DAM[61�SMITft r . CERTIFIED MAIL # 7018 1130 0000 1612 7857 RETURN RECEIPT REQUESTED August 10, 2020 Courtney Driver, Director Utilities of City of Winston-Salem PO Box 2511 Winston Salem, NC 27102 0 SUBJECT: NOTICE OF VIOLATION & INTENT TO ISSUE CIVIL PENALTY Tracking No.: NOV-2020-DV70345 Sanitary Sewer Overflows - May 2020 Collection System Permit No. WQCS00003 Winston-Salem Collection System Forsyth County Dear Permittee: 0 0 I A review has been conducted of the self -reported Sanitary Sewer Overflows (SSO's) 5-Day Report/s submitted by City of Winston-Salem. The Division's Winston-Salem Regional Office concludes that the City of Winston-Salem violated Permit Condition I (2) of Permit No. WQCS00003 by failing to effectively manage, maintain, and operate their collection system so that there is no SSO (Sanitary Sewer Overflow) to the land or surface waters and the SSO constituted making an outlet to waters of the State for purposes of G.S. 143-215.1(a)(1), for which a permit .' is required by G.S. 143-215.1. The Winston-Salem Regional Office is providing the City of Winston-Salem an opportunity to provide evidence and justification as to why the City of Winston-Salem should not be assessed a civil penalty for the violation(s) that are summarized below: r Total Vol i Total Surface I Incident Start Duration Vol Water 'Number Date (Mins) Location Cause (Gals) (Gals) DWRAction 202001505 5/21/2020 1,050 4561 Cooper Road Inflow and 210,000 210,000 Notice of Intent Infiltration, Severe Natural Condition 202001566 5/26/2020 270 'D 4093 Green Heaven Grease, Roots 21,600 21,600 Notice of Intent Drive This Notice of Violation / Notice of Intent to Enforce (NOV/NOI) is being issued for the noted violation. Pursuant to G.S. 143-215.6A, a civil penalty of not more than twenty-five thousand dollars ($25,000.00) may be assessed against any person who violates or fails to act in accordance with the terms, conditions, or requirements of any permit issued pursuant to G.S. 143-215.1. This office requests that you respond to this Notice, in writing, within 10 business days of its receipt. In your response, you should address the causes of non-compliance, remedial actions, and all other actions taken to prevent the recurrence of similar situations. The response to this correspondence will be considered in this process. Enforcement decisions will also be based on volume spilled, volume reaching surface waters, duration and gravity, impacts to public health, fish kills or recreational area closures. Other factors considered in determining the amount of the civil penalty are the violator's history of non-compliance, the cost of rectifying the damage, whether the spill was intentional and whether money was saved by non-compliance. If you have any questions, please do not hesitate to contact Ron Boone with the Water Quality Section in the Winston-Salem Regional Office at 336-776-9800 or via email at ron.boone@ncdenr.gov. Sincerely, UoeuSlTgnetllb�y: 1 E -0M { JMA4' 7d5Bd9E225C94EA.. Lon T. Snider, Regional Supervisor Water Quality Regional Operations Section Winston-Salem Regional Office Division of Water Resources, NCDEQ Cc: Laserfiche A M1 Ln DoMeStIC Mail Only Rl Canned Melt Fee-' ' - .D $.. � ces8 Beg (cfierXDaG mtlreoev erpmprfefe) o f]aeu;e asiNm��nt s . C3:� ❑ReEvn Remipl (elecoaucl ,E PaMwk 0 ❑CeMatl MeilflmMC[ae 0e0vmY E Here pndmi&eeameewmmme.WM S 0 POSM, a$ Courtney_ Driver, Director of Utilities a City (if Winston-Salem aCO ` PO Box 2511 os ---------- r` Winston-Salem, NC 27102 _x... Complete items a ana o. Bruit name and ad the rwerse J(= - . your _re `so that we can returnthe, rd to you. ` .. of 9. cemedKy'(Pdnted Attach this card io the back the mailpiece the frontifspace per"mits ''- - _'oron _.sa...Isdelivery, atltliessiiif( :. If YES enterdel'v'arj�-+ Courtney Driver, Director of Utilitie, S City of Winston-Salemds ,PO Box 2511 Winston-Salem, NC 271.02 3 `ServlceType II�IIIIIIIIII IIIIIIIIII IIIIIIIIII IIIIIIIIIIIII El ® Rest C WE d � de unedrnefRast aea oar 0402 4B93 9032 6900 tl 0 oEl' ;,1:9590 flo - - ❑,Collecton beliveryResMete ! A(ticle NumberLTrans eNrom-srvl labe .- --•-wed Meal ,, a 7018 1130 0000 1612 7857 (en Ma R�hced°e I I