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INSPECTION REPORT ROUTING SHEET
To be attached to all inspection reports in-house only.
Laboratory Cert. #: 244
Laboratory Name: Guilford East, Inc. WWTP Laboratory
Inspection Type: Industrial Maintenance
Inspector Name(s): Todd Crawford
Inspection Date: May 24, 2011
Date Report Completed: June 6, 2011
Date Forwarded to Reviewer: June 6, 2011
Reviewed by: Tonja Springer
Date Review Completed: June 7, 2011
Cover Letter to use: ___ Insp. Initial X Insp. Reg. Insp. No Finding Insp. CP
Unit Supervisor: Dana Satterwhite
Date Received: June 7, 2011
Date Forwarded to Alberta: June 17, 2011
Date Mailed: June 20, 2011
_____________________________________________________________________
On-Site Inspection Report
LABORATORY NAME: Guilford East, Inc. WWTP Laboratory
ADDRESS: P.O. Box 509
Kenansville, NC 28349
CERTIFICATE #: 244
DATE OF INSPECTION: May 24, 2011
TYPE OF INSPECTION: Industrial Maintenance
AUDITOR(S): Todd Crawford
LOCAL PERSON(S) CONTACTED: Keith Westbrook and Jeff Taylor
I. INTRODUCTION:
This laboratory was inspected to verify its compliance with the requirements of 15A NCAC 2H .0800 for
the analysis of environmental samples.
II. GENERAL COMMENTS:
The laboratory was well equipped, neatly organized and clean. The staff was extremely helpful and
professional. Some improvements in documentation need to be implemented.
The requirements associated with Findings A and B are new since the last inspection.
III. FINDINGS, REQUIREMENTS, COMMENTS AND RECOMMENDATIONS:
Documentation
Recommendation: It is recommended that all benchsheets be updated to reflect that the methods
followed are from the 20th Edition of Standard Methods.
A. Finding: The preparation of standards and reagents are not documented in such a way as to
provide a traceable history from analysis to manufacturer.
Requirement: All chemicals, reagents, standards and consumables used by the laboratory
must have the following information documented: Date received, Date Opened (in use), Vendor,
Lot Number, and Expiration Date (where specified). A system (e.g., traceable identifiers) must
be in place that links standard/reagent preparation information to analytical batches in which the
solutions are used. Documentation of solution preparation must include the analyst’s initials,
date of preparation, the volume or weight of standard(s) used, the solvent and final volume of
the solution. This information as well as the vendor and/or manufacturer, lot number, and
expiration date must be retained for primary standards, chemicals, reagents, and materials
used for a period of five years. Consumable materials such as pH buffers, lots of pre-made
standards and/or media, solids and bacteria filters, etc. are included in this requirement. Ref:
North Carolina Wastewater/Groundwater Laboratory Certification Policy.
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Quality Control
B. Finding: The Standard Operating Procedures (SOPs) have not been routinely reviewed and/or
updated.
Requirement: Each laboratory shall develop and maintain a document outlining the analytical
quality control practices used for the parameters included in their certification. Supporting
records shall be maintained as evidence that these practices are being effectively carried out.
The quality control document shall be available for inspection by the State Laboratory. Ref: 15A
NCAC 2H .0805 (a) (7). Submit the updated SOPs for review by October 31, 201 1. A written
response is required.
C. Finding: The analytical balance weights have not been verified against ASTM standard weights
in the past 5 years.
Requirement: ASTM Class 1 and 2 weights must be verified at least every 5 years. ASTM
Class 1 weights (20 g to 25 kg) and ASTM Class 2 weights (10 g to 1 mg) are equivalent to the
NBS Class S weights specified in 15A NCAC 2H .0805 (a) (7) (K). Ref: North Carolina
Wastewater/Groundwater Laboratory Certification Policy.
Biochemical Oxygen Demand – Standard Methods, 18th Edition, 5210 B
Recommendation: It is recommended that the Dissolved Oxygen (D.O.) meter drift check be
documented on the Biochemical Oxygen Demand (BOD) benchsheet instead of the D.O. calibration
sheet so as to be better associated with the BOD analyses.
D. Finding: The analyst stated that although QC failures were rare, associated results were not
qualified on Discharge Monitoring Reports (DMRs).
Requirement: When quality control (QC) failures occur, the laboratory must attempt to
determine the source of the problem and must apply corrective action. If data qualifiers are
used to qualify samples not meeting QC requirements, the data may not be useable for the
intended purposes. A notation must be made on the Discharge Monitoring Report (DMR) form, in
the comment section or on a separate sheet attached to the DMR form, when any required
sample quality control does not meet specified criteria, and another sample cannot be obtained.
Ref: North Carolina Wastewater/Groundwater Laboratory Certification Policy based upon
Standard Methods, 20th Edition, 1020 B. (14).
Residue, Suspended – Standard Methods, 18th Edition, 2540 D
E. Finding: The sample collection time is not clearly documented on the benchsheet. This is
considered pertinent information.
Requirement: All analytical data pertinent to each certified analysis must be filed in an orderly
manner so as to be readily available for inspection upon request. Ref: 15A NCAC 2H .0805 (a)
(7) (A).
F. Finding: Filters are not weighed to constant weight prior to sample analysis, nor is a dry filter
blank analyzed with each set of samples.
Requirement: If pre-prepared filters are not used, the method requires that filters must be
weighed to a constant weight after washing. Repeat cycle of drying, cooling, desiccating, and
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weighing until a constant weight is obtained or until weight change is less than 4% of the previous
weighing or 0.5 mg, whichever is less. In lieu of this process, it is acceptable to analyze a single
daily dry filter blank to fulfill the method requirement of drying all filters to a constant weight prior to
analysis. Ref: North Carolina Wastewater/Groundwater Laboratory Certification Policy based
upon Standard Methods 20th Edition 2540 D. (3) (a).
G. Finding: No minimum dried residue weight gain is being used, resulting in the incorrect
reporting of the final results.
Requirement: The minimum weight gain allowed by any approved method is 2.5 mg. Choose
sample volume to yield between 2.5 and 200 mg dried residue. This establishes a minimum
reporting value of 2.5 mg/L when 1000 mL of sample is analyzed. If complete filtration takes
more than 10 minutes increase filter diameter or decrease sample volume. In instances where
the weight gain is less than the required 2.5 mg, the value must be reported as less than the
appropriate value based upon the volume used. Ref: North Carolina Wastewater/Groundwater
Laboratory Certification Policy based upon Standard Methods, 20th and 21st Editions, 2540 D.
(3) (b).
Comment: This establishes a minimum reporting value of 2.5 mg/L when 1000 mL of sample
is analyzed. W hen less than 2.5 mg of residue is obtained, the final result is based on the
volume of sample filtered. For example, if 50 mL of sample is filtered and < 2.5 mg of dried
residue is obtained, the value reported would be < 50 mg/L.
Comment: The lab is currently filtering 50 mL of sample through 24mm glass microfiber filters
and consistently getting less than 1 mg of dried residue. It was stated that the small volume
was due to the length of time (sometimes as much as 10 minutes) that the filtering took and
that more than 50 mL simply would not pass through the filter.
Recommendation: It is recommended that the filter size be increased so that at a volume of
sample sufficient to yield the required 2.5 mg of dried residue can be filtered in less than 10
minutes.
Conductivity – Standard Methods, 20th Edition, 2510 B
H. Finding: The Automatic Temperature Compensator (ATC) has not been verified.
Requirement: The ATC must be verified annually (i.e., every twelve months) and the process
documented. The ATC must be verified by analyzing a standard at 25 °C (the temperature that
conductivity values are compensated to) and a temperature(s) that brackets the temperature
ranges of the samples to be analyzed. This may require the analysis of a third temperature
reading that is > 25 °C. Ref: North Carolina Wastewater/Groundwater Laboratory Certification
Policy.
Temperature – Standard Methods, 20th Edition, 2550 B
I. Finding: The dial-type thermometer used to measure temperature for reporting has not been
calibrated against a NIST thermometer.
Requirement: All thermometers must meet NIST specifications for accuracy or checked, at a
minimum annually, against a NIST traceable thermometer and proper corrections made. Ref:
15A NCAC 2H .0805 (a) (7) (O).
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Comment: You may have trouble getting your NIST thermometer re-certified. As part of an
initiative to reduce the use of mercury in products, EPA is working with stakeholders to reduce
the use of mercury-containing non-fever thermometers in industrial and commercial settings.
The National Institute of Standards and Technology (NIST), which is working with EPA on this
effort, announced on February 2, 2011 that it will no longer calibrate mercury-in-glass
thermometers for traceability purposes beginning on March 1, 2011. Other vendors may follow
this lead. Additional information on the phase-out of mercury-filled thermometers and selecting
alternatives to mercury-filled thermometers can be found on the following EPA website:
http://www.epa.gov/hg/thermometer.htm.
pH – Standard Methods, 20th Edition, 4500 H+ B
J. Finding: The proper units of measure are not being documented. This is considered pertinent
information.
Requirement: All laboratories must use printed laboratory bench worksheets that include a
space to enter the signature or initials of the analyst, date of analyses, sample identification,
volume of sample analyzed, value from the measurement system, factor and final value to be
reported and each item must be recorded each time samples are analyzed. The date and time
BOD and Coliform samples are removed from the incubator must be included on the laboratory
worksheet. Ref: 15A NCAC 2H .0805 (a) (7) (H).
Dissolved Oxygen – Standard Methods, 20th Edition, 4500 O G
K. Finding: The temperature sensor on the HACH 40d Multi-meter has not been calibrated
against a NIST thermometer.
Requirement: All thermometers must meet NIST specifications f or accuracy or checked, at a
minimum annually, against a NIST traceable thermometer and proper corrections made. Ref:
15A NCAC 2H .0805 (a) (7) (O).
IV. PAPER TRAIL INVESTIGATION:
No paper trail performed.
V. CONCLUSIONS:
Correcting the above-cited findings and implementing the recommendations will help this lab to
produce quality data and meet certification requirements. The inspector would like to thank the
staff for its assistance during the inspection and data review process. Please respond to all
findings.
Report prepared by: Todd Crawford Date: June 6, 2011
Report reviewed by: Tonja Springer Date: June 6, 2011