WQCS00222_Compliance Evaluation Inspection_20230113

ROY COOPER
Governor
ELIZABETH S. BISER
Secretary
RICHAM E. ROGERS, JR.
Director
Mr. Justin Longino, Town Manager
Town of Boiling Springs
PO Box 1014
Boiling Springs NC 28017
NORTH CAROLINA
Environmental Quality
January 13, 2023
Subject: Compliance Evaluation Inspection
Permittee: Town of Boiling Springs Wastewater Collection System
Permit No. WQCS00222
Cleveland County NC
Dear Mr. Longino,
Mr. Tony Parker of the Mooresville Regional Office of the NC Division of Water Resources (DWR
or the Division) conducted a compliance evaluation inspection (CEI) of the subject wastewater
collection system (WWCS) on January 11, 2023. The assistance provided by Mr. Todd Humphries
during this inspection is greatly appreciated. A copy of the inspection report is attached for your
records and inspection findings are summarized below with action items.
Site/System Review
The following system components were inspected:
a. Two pump stations were inspected. No issues noted.
b. Various manholes were inspected. No issues noted.
C. Two outfalls and 2 aerials were inspected. No issues noted.
As you are aware, owners of permitted collection systems must comply with their permit and all
rules listed under NC Administrative Code 15A NCAC 02T .0400, et seq. The system's
compliance status with each of these rules is summarized below:
15A NCAC 02T .0403(a)(1): Requires that the system be effectively maintained
and operated at all times to prevent discharge to land or surface waters and any
contravention of ground or surface water standards.
Observations: The system had SSO's for the review period. These have been
addressed previously under separate cover.
Compliance Status: Compliant
North Carolina Department of Environmental Quality I Division of Water Resources
Mooresville Regional Office 1 601 East Center Avenue, Suite 301 1 Mooresville, NC 28115
D_E
Noalr+cnaouNa 704.663.1699
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b. 15A NCAC 02T .0403(a)(2): Requires that a map of the wastewater collection
system be developed and actively maintained.
Observations:
The Town uses digital and paper maps.
Compliance Status: Compliant
C. 15A NCAC 02T .0403(a)(3): Requires that an operation and maintenance (O&M)
plan be developed and implemented, which includes inspection frequency,
preventative maintenance schedule, and overflow response.
Observations Records were available for all activities.
Compliance Status: Compliant
d. 15A NCAC 02T .0403(a)(4): Requires that the permittee or its representative
inspect pump stations that are not connected to a telemetry system (i.e., remote
alarm system) every day (i.e., 365 days per year) and pump stations that are
connected to a telemetry system at least once per week.
Observations: Pump station logs indicate that the pump stations are being
inspected as required.
Compliance Status: Compliant
e. 15A NCAC 02T .0403(a)(5): Requires that the permittee or its representative
inspect high -priority sewers (UPS - as defined in 15A NCAC 02T .0402(2)) at least
once every six months and document the inspections.
Observations: All high priority lines were inspected and documented as required.
Compliance Status: Compliant
f. 15A NCAC 02T .0403(a)(6): Requires that the permittee or its representative
conduct a general observation of the entire wastewater collection system at least
once per year and document same.
Compliance Status: Compliant.
g. 15A NCAC 02T .0403(a)(7): Requires that overflows and bypasses from the
system be reported to the Division's Mooresville Regional Office in accordance
with 15A NCAC 02B .0506(a), and that public notice must be provided as required
by G.S. 143-215.1C.
North Carolina Department of Environmental Quality I Division of Water Resources
Mooresville Regional Office 1 601 East Center Avenue, Suite 301 1 Mooresville, NC 28115
NOMlH naouninD_E I 704.663.1699

Observations: SSO's have been reported with this system for this review period
and have been previously addressed. The NC regulations and statutes, which cover
the reporting requirements for SSOs, are found in NC Administrative Code 15A
NCAC 02B .0506(a) and NC General Statute 143-215.1C, respectively. You may
access the NC regulations online at the NC Office of Administrative Hearings
(OAH) website at: http://www.oah.state.nc.us/rules/ and the NC General Statutes
online at the NC General Assembly's website at:
http://www.ncga.state.nc.us/gascripts/Statutes/StatatesTOC.Pl. You may wish to
review them to ensure you are fully familiar with all requirements.
When reporting SSOs to DWQ, you must call the Mooresville Regional Office
(MRO) at 704-663-1699 during normal business hours. If outside normal business
hours, you must report the spill to the NC Division of Emergency Management at
1-800-858-0368. Please note that all reportable SSOs must be reported within 24
hours of the occurrence, or first knowledge, of the SSO. Please also note that voice
mail or faxed messages are not considered as the initial verbal report. You must
talk to and report the spill to a live person.
Compliance Status: Compliant
h. 15A NCAC 02T .0403(a)(8): Requires that a grease control program be developed
and implemented as follows:
1. For publicly owned collection systems, the Grease Control Program shall
include at least bi-annual distribution of grease education materials to users.
2. Grease education materials shall be distributed more often than required
above if necessary to prevent grease -related sanitary sewer overflows.
Observations: Educational info is provided as required.
Compliance Status: Compliant.
15A NCAC 02T .0403(a)(9): Requires that right-of-ways (ROW) and easements
be maintained to allow for personnel and equipment accessibility.
Observations: Lines and R/W's were well maintained.
Compliance Status: Compliant.
15A NCAC 02T .0403(a)(10): Requires that documentation be kept for all
activities you undertake to comply with the requirements of 15A NCAC 02T .0403,
subparagraphs (a)(1) through (a)(9), for a minimum of three years, with the
exception of the map, which shall be maintained for the life of the system.
Observations: Records were reviewed for all activities.
North Carolina Department of Environmental Quality I Division of Water Resources
Mooresville Regional Office 1 601 East Center Avenue, Suite 301 1 Mooresville, NC 28115
NOMlH naouninD_E I 704.663.1699

Compliance Status: Compliant
The attached inspection report should be self-explanatory; however, if you have any questions
regarding the inspection report or this letter please contact Tony Parker at 704-663-1699 or
tony_parker(2ncdenr. gov.
Sincerely,
DocuSigned by:
F161FB69A2D84A3...
Andrew H. Pitner, P.G., Assistant Regional Supervisor
Mooresville Regional Office
Water Quality Regional Operations Section
Division of Water Resources, NCDEQ
Attachments: BIMS Inspection Report
CC: DWR files (Laserfiche)
North Carolina Department of Environmental Quality I Division of Water Resources
Mooresville Regional Office 1 601 East Center Avenue, Suite 301 1 Mooresville, NC 28115
NOMlH naouninD_E l 704.663.1699

Compliance Inspection Report
Permit: WQCS00222 Effective: 04/01/18 Expiration: 03/31/26 Owner : Town of Boiling Springs
SOC: Effective: Expiration: Facility: Boiling Springs Collection System
County: Cleveland PO Box 1014
Region: Mooresville
Boiling Springs NC 280171014
Contact Person: David W Odom Title: Engineer Phone: [phone]
Directions to Facility:
System Classifications: CS2,
Primary ORC: Michael Todd Humphries
Secondary ORC(s):
On -Site Representative(s):
Certification: 1006876 Phone:[phone]
Related Permits:
NC0071943 Town of Boiling Springs - Boiling Springs WWTP
Inspection Date: 01/11/2023 Entry Time 10:OOAM Exit Time: 01:30PM
Primary Inspector: Tony Parker Phone: [phone]
Secondary Inspector(s):
Reason for Inspection: Routine Inspection Type: Collection System Inspect Non Sampling
Permit Inspection Type: Collection system management and operation
Facility Status: Compliant Not Compliant
Question Areas:
Miscellaneous Questions General Sewer & FOG Ordinances
Capital Improvement Plan Map Reporting Requirements
Inspections Spill Response Plan Spills
Lines Manholes Pump Stations
(See attachment summary)
Page 1 of 7

Permit: WQCS00222 Owner - Facility: Town of Boiling Springs
Inspection Date: 01/11/2023 Inspection Type : Collection System Inspect Non Sampling Reason for Visit: Routine
Inspection Summary:
Page 2 of 7

Permit: WQCS00222 Owner - Facility: Town of Boiling Springs
Inspection Date: 01/11/2023 Inspection Type : Collection System Inspect Non Sampling Reason for Visit: Routine
General Yes No NA NE
Is there a properly designated primary ORC and at least one back-up of proper grade? ❑ ❑ ❑
Are logs being reviewed by the system management or owner on a regular basis? ❑ ❑ ❑
# What is that frequency? monthly
# Are there any issues being addressed currently or any in the planning stages? ❑ ❑ ❑
Is there a specific pump failure plan available for all pump stations? ❑ ❑ ❑
Does plan indicate if pump parts/new pumps are in spare parts/equipment inventory? ❑ ❑ ❑
Are new/significantly upgraded pump stations equipped with anti -corrosion materials? ❑ ❑ ❑
Does the permittee have a copy of their permit? ❑ ❑ ❑
# Is permit expiring within the next 6 months? ❑ ❑ ❑
If Yes, has the Permittee applied for renewal? ❑ ❑ ❑
Comment: The current permit expires 3/31/2026.
Sewer and FOG Ordinances Yes No NA NE
Is Sewer Use Ordinance (SUO) or other Legal Authority available? ❑ ❑ ❑
Does it appear that the Sewer Use Ordinance is enforced? ❑ ❑ ❑
Is there a Grease Control Program that legally requires grease control devices? ❑ ❑ ❑
What is the standard grease trap cleaning requirement in the FOG ordinance? variable
Is Grease Control Program enforced via periodic inspections/records review? ❑ ❑ ❑
Is action taken against violators? ❑ ❑ ❑
# Have satellite systems adopted an equivalent or more stringent ordinance? ❑ ❑ ❑
Is grease/sewer education program documented with req'd customer distribution? ❑ ❑ ❑
# Are other types of education tools used like websites, booths, special meetings, etc? ❑ ❑ ❑
If Yes, what are they? (This can reduce mailing to annual.)
Mail outs 2/year, social media and website.
Comment: The Town of Boilinq Sprinqs has one sattelite system (The Town of Lattimore) that flows to
Boiling Springs WWTP. Lattimore has adopted Boiling Springs ordinances and Boiling Springs
operates Lattimores collection system
Capital Improvement Plan Yes No NA NE
Has a Capital (CIP) or System Improvement Plan been developed and adopted? ❑ ❑ ❑
Is it designated for wastewater only or does it have a dedicated section? ❑ ❑ ❑
Does CIP cover three to five year period of earmarked improvements? ❑ ❑ ❑
Does CIP include description of project area? ❑ ❑ ❑
Does CIP include description of existing facilities? ❑ ❑ ❑
Does CIP include known deficiencies? ❑ ❑ ❑
Does CIP include forecasted future needs? ❑ ❑ ❑
Comment: A Capital Improvement Plan was available.
Page 3 of 7

Permit: WQCS00222 Owner - Facility: Town of Boiling Springs
Inspection Date: 01/11/2023 Inspection Type : Collection System Inspect Non Sampling
Reason for Visit: Routine
Map
Yes No NA NE
Is there a overall sewer system map?
0
❑ ❑ ❑
Does the map include:
Pipe Type (GS/FM)
0
❑ ❑ ❑
Pipe sizes
0
❑ ❑ ❑
Pipe materials (PVC, DIP, etc)
0
❑ ❑ ❑
Pipe location
0
❑ ❑ ❑
Flow direction
0
❑ ❑ ❑
Approximate pipe age
0
❑ ❑ ❑
Pump station ID, location and capacity
0
❑ ❑ ❑
# Force main air release valve location & type
0
❑ ❑ ❑
# Location of satellite connections
0
❑ ❑ ❑
Is the map being updated for changes/additions within 1 year of activation?
0
❑ ❑ ❑
Comment: The Town uses digital and paper maps
Reporting Requirements Yes No NA NE
# Have there been any sewer spills in the past 3 years? ❑ ❑ ❑
If Yes, were they reported to the Division if meeting the reportable criteria? ❑ ❑ ❑
If applicable, is there documentation of press releases and public notices issued? ❑ ❑ ❑
Is an Annual Wastewater Performance Report being filed with the Division, if required? ❑ ❑ ❑
Is the report being made available to all its sewer customers? ❑ ❑ ❑
# How is it being made available? website
Comment: The Town is not free of SSO's but are reportinq as required.
Inspections Yes No NA NE
Are adequate maintenance records maintained? ❑ ❑ ❑
Are pump stations being inspected at the required frequency? ❑ ❑ ❑
# Is at least one complete functionality test conducted weekly per pump station? ❑ ❑ ❑
Is there a system or plan in place to observe the entire system annually? ❑ ❑ ❑
Is the annual inspection documented? ❑ ❑ ❑
# Does the system have any high -priority lines/locations? ❑ ❑ ❑
Are inspections of HPL documented at least every 6 months? ❑ ❑ ❑
Are new lines being added to the HPL list when found or created? 0 ❑ ❑ ❑
Comment: All inspection requirements and all activities were well documented.
Spill Response Action Plan Yes No NA NE
Is a Spill Response Action Plan available? ❑ ❑ ❑
Is a Spill Response Action Plan available for all personnel? ❑ ❑ ❑
Page 4 of 7

Permit: WQCS00222 Owner - Facility: Town of Boiling Springs
Inspection Date: 01/11/2023 Inspection Type : Collection System Inspect Non Sampling
Reason for Visit: Routine
Does the plan include:
24-hour contact numbers
❑ ❑ ❑
Response time
❑ ❑ ❑
Equipment list and spare parts inventory
❑ ❑ ❑
Access to cleaning equipment
❑ ❑ ❑
Access to construction crews, contractors, and/or engineers
❑ ❑ ❑
Source of emergency funds
❑ ❑ ❑
Site sanitation and cleanup materials
❑ ❑ ❑
Post-overflow/spill assessment
❑ ❑ ❑
Does the Permittee appear to respond within 2 hours of first knowledge of a spill?
0
❑ ❑ ❑
Comment: A spill response plan was available and meets all requirements.
aRlL Yes No NA NE
Is system free of known points of bypass? ❑ ❑ ❑
If No, describe type of bypass and location
Are all spills or sewer related issues/complaints documented? ❑ ❑ ❑
# Are there repeated overflows/problems (2 or more in 12 months) at same location? ❑ ❑ ❑
# If Yes, is there a corrective action plan? ❑ ❑ ❑
Comment:
Lines/Right-of-Ways/Aerial Lines Yes No NA NE
Please list the Lines/Right of Ways/Aerial Lines Inspected:
East Branch aerial & outfall and Boiling Springs Church aerial. Aerial crossings were in good condition and
outfalls were mowed, clear and well maintained and aerial supports and ductile pipe crossings also
appeared to be in good condition.
Are right-of-ways/easements maintained for full width for access by staff/equipment? 0 ❑ ❑ ❑
If No, give details on temporary access
Is maintenance documented? ❑ ❑ ❑
Are gravity sewer cleaning records available? ❑ ❑ ❑
Has at least 10% of lines older than 5 yrs been cleaned annually? ❑ ❑ ❑
Were all areas/lines inspected free of issues? 0 ❑ ❑ ❑
Comment: The Town had exceeded the minimum 10% cleaning requirement and good documentation was
noted.
Manholes Yes No NA NE
Please list the Manholes Inspected:
Various manholes inspected and no major issues noted.
Are manholes accessible? ❑ ❑ ❑
# Are manhole covers/vents above grade? ❑ ❑ ❑
Are manholes free of visible signs of overflow? ❑ ❑ ❑
Page 5 of 7

Permit: WQCS00222 Owner - Facility: Town of Boiling Springs
Inspection Date: 01/11/2023 Inspection Type : Collection System Inspect Non Sampling
Reason for Visit: Routine
Are manholes free of sinkholes and depressions?
0
❑ ❑ ❑
Are manhole covers present?
0
❑ ❑ ❑
# Are manholes properly seated?
0
❑ ❑ ❑
# Are manholes in good condition?
❑ ❑ ❑
# Are inverts in good condition?
❑ ❑ ❑
Is flow unrestricted in manholes?
❑ ❑ ❑
Are manholes free of excessive amounts of grease?
❑ ❑ ❑
Are manholes free of excessive roots?
0
❑ ❑ ❑
Are manholes free of excessive sand?
0
❑ ❑ ❑
Are manhole vents screened?
❑
❑ 0 ❑
Are vents free of submergence?
❑
❑ ❑
Are manholes free of bypass structures or pipes?
❑ ❑ ❑
Comment: No issues with manholes
Pump Stations
Yes No NA NE
Please list the Pump Stations Inspected:
Poplar Branch lift station and Rams Gate lift station. No issues noted and at some point tin the near future the
Town hopes to eliminate the Rams Gate lift station with future development.
# Number of duplex or larger pump stations in system
7
# Number of vacuum stations in system
0
# Number of simplex pump stations in system
0
# Number of simplex pump stations in system serving more than one building
0
How many pump/vacuum stations have:
# Atwo-way "auto polling" communication system (SCADA) installed?
0
# A simple one-way telemetry/communication system (auto -dialer) installed?
7
For pump stations inspected:
Are they secure with restricted access?
❑ ❑ ❑
Were they free of by-pass structures/pipes?
❑ ❑ ❑
Were wet wells free of excessive grease/debris?
❑ ❑ ❑
# Do they all have telemetry installed?
❑ ❑ ❑
Is the communication system functional?
❑ ❑ ❑
Is a 24-hour notification sign posted ?
❑ ❑ ❑
Does the sign include:
Owner Name?
❑ ❑ ❑
Pump station identifier?
❑ ❑ ❑
# Address?
❑ ❑ ❑
Instructions for notification?
❑ ❑ ❑
24-hour emergency contact numbers?
❑ ❑ ❑
Page 6 of 7

Permit: WQCS00222
Inspection Date: 01/11/2023
Owner - Facility: Town of Boiling Springs
Inspection Type : Collection System Inspect Non Sampling Reason for Visit: Routine
Are audio and visual alarms present?
Are audio and visual alarms operable?
# Is there a backup generator or bypass pump connected?
If tested during inspection, did it function properly?
Is the back-up system tested at least bi-annually under normal operating conditions?
# Does it have a dedicated connection for a portable generator?
# Is the owner relying on portable units in the event of a power outage?
# If Yes, is there a distribution plan?
If Yes, what resources (Units/Staff/Vehicles/etc) are included in Plan?
The Town has five dedicated diesel fueled generators and one diesel fueled portable generator. The two
stations without a generatoe have quick connects for a portable unit.
# Does Permittee have the approved percentage of replacement simplex pumps?
Is recordkeeping of pump station inspection and maintenance program adequate?
Do pump station logs include at a minimum:
Inside and outside cleaning and debris removal?
Inspecting and exercising all valves?
Inspecting and lubricating pumps and other equipment?
Inspecting alarms, telemetry and auxiliary equipment?
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Comment: The pump stations inspected appeared to be well maintained and operated and all pump
stations were well documented.
Page 7 of 7