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NC Department of Environmental Quality | Division of Water Resources | Laboratory Certification Branch
4405 Reedy Creek Road | 1623 Mail Service Center | Raleigh, North Carolina 27699-1623
919-733-3908
November 22, 2022
5152
Mr. Garrett R. Hutchings
Duke Power Company LLC d/b/a Duke Energy Carolinas LLC - Cliffside
13339 Hagers Ferry Road
Mailcode: MG02A3
Huntersville, NC 28078-
Subject: North Carolina Wastewater/Groundwater Laboratory Certification Branch (NC
WW/GW LCB) Maintenance Inspection
Dear Mr. Hutchings:
Enclosed is a report for the inspection performed on October 18, 2022 by Jason Smith. Where
Finding(s) are cited in this report, a response is required. Within thirty days, please supply this
office with a written item for item description of how these Finding(s) were corrected. Please
describe the steps taken to prevent recurrence and include an implementation date for each
corrective action. If the Finding(s) cited in the enclosed report are not corrected, enforcement
actions may be recommended. For Certification maintenance, your laboratory must continue to
carry out the requirements set forth in 15A NCAC 02H .0800.
A copy of the laboratory’s Certified Parameter List at the time of the audit is attached. This list will
not reflect any changes made during the audit. Copies of the checklists completed during the
inspection may be requested from this office. Thank you for your cooperation during the
inspection. If you have questions or need additional information, please contact me at (919) 733-
3908 Ext. 251.
Sincerely,
Anna Ostendorff
Technical Assistance & Compliance Specialist
Division of Water Resources
Attachment
cc: Todd Crawford, Jason Smith, Master File # 5152
On-Site Inspection Report
LABORATORY NAME: Duke Power Company LLC d/b/a Duke Energy Carolinas LLC -
Cliffside
NPDES PERMIT #: NC0005088
ADDRESS: 573 Duke Power Road
Mooresboro, NC 28114
CERTIFICATE #: 5152
DATE OF INSPECTION: October 18, 2022
TYPE OF INSPECTION: Field Industrial Maintenance
AUDITOR(S): Jason Smith
LOCAL PERSON(S) CONTACTED:
Steve Hodges and Joe Hall
I. INTRODUCTION:
This laboratory was inspected by a representative of the North Carolina Wastewater/Groundwater Laboratory
Certification Branch (NC WW/GW LCB) to verify its compliance with the requirements of 15A NCAC 02H
.0800 for the analysis of compliance monitoring samples.
II. GENERAL COMMENTS:
The facility is neat and well organized and has all the equipment necessary to perform the analyses. Staff
were forthcoming and responded well to suggestions from the auditor.
All required Proficiency Testing (PT) Samples have been analyzed for the 2022 PT Calendar Year and the
graded results were 100% acceptable.
Any time changes are made to laboratory procedures, QA/SOP document(s) must be updated and relevant
staff retrained. Staff must acknowledge that they have read and understand the changes as part of the
documented training program. The same requirements apply when changes are made in response to
Findings, Recommendations or Comments listed in this report, to ensure the methods are being performed
as stated, references to methods are accurate, and the QA and/or SOP document(s) is in agreement with
each approved practice, test, analysis, measurement, monitoring procedure or regulatory requirement being
used in the laboratory. In some instances, the laboratory may need to create an SOP to document how new
functions or policies will be implemented. Revisions to the SOPs, based on the Findings, Comments and
Recommendations within this report must be submitted to this office by May 31, 2023.
The laboratory is reminded that SOPs are intended to describe procedures exactly as they are to be
performed. Use of the word “should” is not appropriate when describing requirements (e.g., Quality Control
(QC) frequency, acceptance criteria, etc.). Evaluate all SOPs for the proper use of the word “should”.
Contracted analyses are performed by Duke Power Company LLC d/b/a Duke Energy Carolinas LLC
(Certification #248) and Pace Analytical Services LLC - Asheville NC (Certification #40).
Approved Procedure documents for the analysis of the facility’s currently certified Field Parameters were
provided at the time of the inspection.
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III. FINDINGS, REQUIREMENTS, COMMENTS AND RECOMMENDATIONS:
Documentation
A. Finding: All original records are not being maintained for five years.
Requirement: All analytical records, including original observations and information
necessary to facilitate historical reconstruction of the calculated results, shall be maintained
for five years. Ref: 15A NCAC 02H .0805 (g) (1).
Comment: The testing data is initially written on a piece of paper, transported back to the
laboratory, and transferred to the benchsheet. This original paperwork is then discarded.
B. Finding: Error corrections are not always properly performed.
Requirement: All documentation errors shall be corrected by drawing a single line through
the error so that the original entry remains legible. Entries shall not be obliterated by erasures
or markings. Wite-Out®, correction tape, or similar products designed to obliterate
documentation are not to be used; instead the correction shall be written adjacent to the error.
The correction shall be initialed by the responsible individual and the date of change
documented. Ref: 15A NCAC 02H .0805 (g) (1).
Comment: Some instances of overwriting and crossing out with multiple lines so the original
entry is not clearly legible were observed.
C. Finding: The laboratory benchsheet is lacking required documentation: the method or
Standard Operating Procedure reference; the instrument identification.
Requirement: All laboratories shall use printable laboratory benchsheets. Certified Data shall
be traceable to the associated sample analyses and shall consist of: the method or Standard
Operating Procedure; the instrument identification. Each item shall be recorded each time
samples are analyzed. Analyses shall conform to methodologies found in Subparagraph (a)(1)
of this Rule. Ref: 15A NCAC 02H .0805 (g) (2) (A) and (C).
Proficiency Testing
D. Finding: The laboratory is not documenting PT Sample analyses in the same manner as
routine Compliance Samples.
Requirement: All PT Sample analyses must be recorded in the daily analysis records as for
any Compliance Sample. This serves as the permanent laboratory record. Ref: Proficiency
Testing Requirements, February 19, 2020, Revision 5, Section 3.6.
Requirement: The laboratory shall retain all records necessary to facilitate historical
reconstruction of the analysis and reporting of analytical results for PT Samples. This means
the laboratory must have available and retain for five years [pursuant to 15A NCAC 02H .0805
(a) (7) (E) and (g) (1)] all of the raw data, including benchsheets, instrument printouts and
calibration data, for all PT Sample analyses and the associated QC analyses conducted by
all parameter methods. Ref: Proficiency Testing Requirements, February 19, 2020, Revision
5, Section 4.0.
Requirement: The analysis of Proficiency Testing (PT) Samples is designed to evaluate the
entire process used to routinely analyze and report Compliance Sample results. PT Samples
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must be analyzed the same as Compliance Samples. Also, documentation must be made on
the same benchsheets used for Compliance Samples. Ref: NC WW/GW LCB Proficiency
Testing Samples Analyzed and Documented Same as Compliance Samples Policy.
Comment: The laboratory properly documents and maintains the calibration record when
analyzing PT Samples but does not document the analysis on the benchsheet.
E. Finding: The laboratory does not have a documented plan for PT procedures.
Requirement: Laboratory procedures shall comply with Subparagraph (a)(1) of this Rule. A
copy of each analytical method or Approved Procedure and Standard Operating Procedure
shall be available to each analyst and available for review upon request by the State
Laboratory. Standard Operating Procedure documentation shall state the effective date of the
document and shall be reviewed every two years and updated if changes in procedures are
made. Each laboratory shall have a formal process to track and document review dates and
any revisions made in all Standard Operating Procedure documents. Supporting Records
shall be maintained as evidence that these practices are implemented. Ref: 15A NCAC 02H
.0805 (g) (4).
Requirement: Laboratories must have a documented plan [this is usually detailed in the
laboratory’s Quality Assurance Manual or may be a separate Standard Operating Procedure
(SOP)] of how they intend to cover the applicable program requirements for Proficiency
Testing per their scope of accreditation. This plan shall cover any commercially available PT
Samples and any inter-laboratory organized studies, as applicable. The laboratory must also
be able to explain when PT Sample analysis is not possible for certain methods and provide
a description of what the laboratory is doing in lieu of Proficiency Testing. This shall be detailed
in the plan. The plan must also address the laboratory’s process for submission of PT Sample
results and related Corrective Action Reports (CARs). Ref: Proficiency Testing Requirements,
February 19, 2020, Revision 5, Section 3.0.
Temperature – Standard Methods, 2550 B-2010 (Aqueous)
F. Finding: The compliance temperature-measuring device is not checked at two temperatures
that bracket the range of observed compliance sample temperatures.
Requirement: Laboratory procedures shall comply with Subparagraph (a)(1) of this Rule. Ref:
15A NCAC 02H .0805 (g) (4).
Requirement: To check a compliance temperature-measuring device, compare readings at
two temperatures that bracket the range of compliance samples routinely analyzed against a
Reference Temperature-Measuring Device and record all four readings. The readings from
both devices must agree within 0.5ºC. If they do not, the device may not be used for
temperature compliance monitoring. Ref: NC WW/GW LCB Approved Procedure for the
Analysis of Temperature.
G. Finding: The Reference Temperature-Measuring Device is sometimes used to measure the
Temperature of samples.
Requirement: Laboratory procedures shall comply with Subparagraph (a)(1) of this Rule. Ref:
15A NCAC 02H .0805 (g) (4).
Requirement: A Reference Temperature-Measuring Device is an NIST traceable
temperature-measuring device used only to verify the calibration of other temperature-
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measuring devices. Ref: NC WW/GW LCB Approved Procedure for the Analysis of
Temperature.
H. Finding for Immediate Response: Temperature sensor check readings for devices used for
compliance monitoring varied more than 0.5 °C (0.9 °F) from the Reference Temperature-
Measuring Device reading.
Requirement: Laboratory procedures shall comply with Subparagraph (a)(1) of this Rule. Ref:
15A NCAC 02H .0805 (g) (4).
Requirement: To check a compliance temperature-measuring device, compare readings at
two temperatures that bracket the range of compliance samples routinely analyzed against a
Reference Temperature-Measuring Device and record all four readings. The readings from
both devices must agree within 0.5 ºC. If they do not, the device may not be used for
temperature compliance monitoring. Ref: NC WW/GW LCB Approved Procedure for the
Analysis of Temperature.
Comment: The permit requires that Temperature be reported in degrees Fahrenheit. In order
to meet the requirements, the readings must be within 0.9 ºF of each other.
Comment: A NOFIR was issued during the inspection so that the Finding would be corrected
more quickly than the normal inspection report process allows, since compliance data results
are being directly affected.
Comment: The laboratory agreed to use their NIST traceable thermometer referenced in
Finding G for Temperature measurements until an acceptable verification is performed and
submitted for review. This thermometer is within its calibration date and the accuracy is
acceptable for reporting Temperature. Since it has been used for analyzing samples, it will
need to be recalibrated or replaced before doing the next thermometer verification.
Comment: The laboratory submitted an acceptable verification of the pH meter on October
20, 2022 and may resume using it for Temperature analyses.
IV. PAPER TRAIL INVESTIGATION:
The paper trail consisted of comparing original records (e.g., laboratory benchsheets, logbooks,
etc.) and contract laboratory reports to Discharge Monitoring Reports (DMRs) submitted to the
North Carolina Division of Water Resources. Data were reviewed for Duke Power Company LLC
d/b/a Duke Energy Carolinas LLC - Cliffside (NPDES permit # NC0005088) for March, June and
August 2022. No transcription errors were observed. The facility appears to be doing a good job
of accurately transcribing data.
V. CONCLUSIONS:
Correcting the above-cited Findings will help this laboratory to produce quality data and meet
Certification requirements. The inspector would like to thank the staff for their assistance during
the inspection and data review process. Please respond to all Findings and include supporting
documentation, implementation dates and steps taken to prevent recurrence for each
corrective action.
Report prepared by: Jason Smith Date: November 2, 2022
Report reviewed by: Michael Cumbus Date: November 4, 2022
Certificate Number:5152
Effective Date:1/1/2022
Expiration Date:12/31/2022
Lab Name:Duke Power Company LLC d/b/a Duke Energy Carolinas LLC - Cliffside
Address:573 Duke Power Road
Mooresboro, NC 28114
North Carolina Wastewater/Groundwater Laboratory Certification
Certified Parameters Listing
Date of Last Amendment:5/15/2015
The above named laboratory, having duly met the requirements of 15A NCAC 2H.0800, is hereby certified for the measurement of the parameters listed below.
CERTIFIED PARAMETERS
INORGANIC
pH
SM 4500 H+B-2011 (Aqueous)
TEMPERATURE
SM 2550 B-2010 (Aqueous)
This certification requires maintance of an acceptable quality assurance program, use of approved methodology, and satisfactory performance on evaluation samples. Laboratories are subject to civil penalties and/or decertification for infractions
as set forth in 15A NCAC 2H.0807.