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Home My WebLink AboutNCS000246_SWMP_20220920City of Fayetteville NPDES Permit Program Stormwater Quality Management Program Plan FAY E T T E V I L 6 STORMWATER Permit Number NCS000246 July 2021 Table of Contents Section1: Introduction...........................................................................................................I Section 2: Background Information.....................................................................................3 2.1 Population Served...............................................................................................................3 2.2 Growth Rate........................................................................................................................3 2.3 Jurisdictional and MS4 Service Areas................................................................................3 2.4 MS4 Conveyance System...................................................................................................5 2.5 Land Use Composition Estimates.......................................................................................5 2.6 Estimate Methodology........................................................................................................5 Section 3: Public Education and Outreach..........................................................................7 3.1 BMP Summary Table..........................................................................................................7 3.2 Target Pollutants and Sources.............................................................................................7 3.3 Target Audiences................................................................................................................8 3.4 Informational Website........................................................................................................9 3.5 Public Education Materials.................................................................................................9 3.6 Hotline / Help Line.............................................................................................................9 3.7 Public Education and Outreach Program..........................................................................10 3.7.1 Newspaper Articles / Inserts.....................................................................................10 3.7.2 Utility Bill Inserts......................................................................................................10 3.7.3 Community Events....................................................................................................10 3.7.4 Public Educational Presentations..............................................................................10 3.7.5 Classroom Outreach..................................................................................................10 3.7.6 Promotional Items.....................................................................................................10 3.8 Measurable Goals..............................................................................................................11 3.9 Program Assessment.........................................................................................................14 Section 4: Public Involvement and Participation..............................................................14 4.1 BMP Summary Table........................................................................................................14 4.2 Volunteer Involvement Program.......................................................................................14 4.3 Public Involvement Mechanism.......................................................................................15 4.4 Hotline / Help Line...........................................................................................................15 4.5 Public Review and Comment............................................................................................15 4.6 Public Notice.....................................................................................................................16 4.7 Measurable Goals..............................................................................................................16 4.8 Program Assessment.........................................................................................................18 Section 5: Illicit Discharge Detection and Elimination(IDDE)........................................18 5.1 BMP Summary Table........................................................................................................18 5.2 Ordinance Administration and Enforcement....................................................................19 5.3 Stormwater System Inventory...........................................................................................19 The City of Fayetteville page -i- NPDES Permit No. NCS000246 — Stormwater Plan July 2021 5.4 Inspection / Detection Program.........................................................................................20 5.5 Employee Training............................................................................................................21 5.6 Public Education and Outreach.........................................................................................22 5.7 Public Reporting Mechanism............................................................................................22 5.8 Measurable Goals..............................................................................................................22 5.9 Program Assessment.........................................................................................................25 Section 6: Construction Site Runoff Controls....................................................................25 6.1 Locally Delegated Program...............................................................................................25 Section 7: Post -Construction Site Runoff Controls...........................................................25 7.1 BMP Summary Table........................................................................................................26 7.2 Post -Construction Stormwater Management Program......................................................27 7.3 Post -Construction BMP Strategies....................................................................................27 7.4 Deed Restrictions and Protective Covenants....................................................................28 7.5 Operation and Maintenance Plan......................................................................................28 7.6 Setbacks for Built -Upon Areas.........................................................................................28 7.7 Education and Training Program......................................................................................29 7.8 Measurable Goals..............................................................................................................29 7.9 Program Assessment.........................................................................................................33 Section 8: Pollution Prevention and Good Housekeeping for Municipal Operations .... 33 8.1 BMP Summary Table........................................................................................................33 8.2 Operation and Maintenance Program...............................................................................35 8.3 Facility Site Pollution Prevention Plans............................................................................36 8.4 Facility Inventory and Site Inspections.............................................................................36 8.5 Municipal Spill Response Procedures..............................................................................37 8.6 Vehicle and Equipment Cleaning Operations...................................................................38 8.7 BMP Selection for Streets, Roads, and Public Parking Lots Maintenance .......................38 8.8 BMP Implementation for Streets, Roads, and Public Parking Lots Maintenance ............39 8.9 Operation and Maintenance for Municipally Owned or Maintained Structural Stormwater BMPs and Storm Sewer System.......................................................................................41 8.10 Employee / Staff Training................................................................................................43 8.11 Measurable Goals.............................................................................................................43 8.12 Program Assessment........................................................................................................49 Section 9: Industrial Facilities Evaluation and Monitoring.............................................49 9.1 BMP Summary Table........................................................................................................49 9.2 Industrial Facility Inventory..............................................................................................50 9.3 Industrial Facilities Inspection Program...........................................................................50 9.4 Evaluation Measures.........................................................................................................51 9.5 Measurable Goals..............................................................................................................52 9.6 Program Assessment.........................................................................................................55 The City of Fayetteville page -ii- NPDES Permit No. NCS000246 - Stormwater Plan July 2021 Section 10: Water Quality Assessment and Monitoring......................................................55 10.1 BMP Summary Table.......................................................................................................55 10.2 Water Quality Assessment and Monitoring Plan.............................................................55 10.3 Water Quality Monitoring Implementation......................................................................59 10.4 Measurable Goals.............................................................................................................59 10.5 Program Assessment........................................................................................................61 Section 11: Total Maximum Daily Loads(TMDLs).............................................................61 11.1 Impaired Streams Program...............................................................................................55 List of Tables Table 2-1 Population and Growth Rate for the City of Fayetteville.........................................3 Table 2-2 Percentage of Land Uses in the City of Fayetteville................................................5 Table 3-1 BMP Summary Table for the Public Education and Outreach Program..................7 Table 3-2 Targeted Pollution Sources for the Public Education and Outreach Program .........7 Table 3-3 BMP Measurable Goals for the Public Education and Outreach Program ............12 Table 4-1 BMP Summary Table for the Public Involvement and Participation Program ...... 14 Table 4-2 BMP Measurable Goals for the Public Involvement and Participation Program ..17 Table 5-1 BMP Summary for the Illicit Discharge Detection and Elimination Program ....... 18 Table 5-2 BMP Measurable Goals for the Illicit Discharge Detection and Elimination Program..................................................................................................................23 Table 7-1 BMP Summary Table for the Post -Construction Site Runoff Controls Program ..26 Table 7-2 BMP Measurable Goals for the Post -Construction Site Runoff Controls Program.................................................................................................................. 30 Table 8-1 BMP Summary Table for Pollution Prevention and Good Housekeeping for Municipal Operations Program..............................................................................33 Table 8-2 Municipal Sites included in the Pollution Prevention and Good Housekeeping for Municipal Operations Program..............................................................................36 Table 8-3 BMP Measurable Goals for the Pollution Prevention and Good Housekeeping for Municipal Operations Program..............................................................................44 Table 9-1 BMP Summary Table for the Industrial Facilities Evaluation and Monitoring Program..................................................................................................................49 Table 9-2 BMP Measurable Goals for the Industrial Facilities Evaluation and Monitoring Program..................................................................................................................53 Table 10-1 BMP Summary Table for the Water Quality Assessment and Monitoring Program..................................................................................................................55 Table 10-2 Water Quality Monitoring Parameters...................................................................56 Table 10-3 Description of City of Fayetteville Water Quality Monitoring Sites .....................57 Table 10-4 BMP Measurable Goals for the Water Quality Assessment and Monitoring Program..................................................................................................................60 List of Figures Figure 2-1 Fayetteville Jurisdiction and Drainage Basins.........................................................4 Figure 2-2 Fayetteville Land Uses.............................................................................................6 Figure 10-1 Fayetteville Water Quality Monitoring Sites.........................................................58 The City of Fayetteville page -iii- NPDES Permit No. NCS000246 — Stormwater Plan July 2021 Section 1: Introduction On December 30, 1994, the City of Fayetteville began operating under Municipal Separate Storm Sewer System (MS4) National Pollutant Discharge Elimination System (NPDES) Permit Number NCS000246 as issued by the North Carolina Department of Environmental Quality_(NCDEQ). This permit is currently renewed for a third term effective October 10, 2018 through October 9, 2023. This document provides the Stormwater Quality Management Program, herein referred to as the Stormwater Plan, required by Part I, paragraphs 1, 7, and 11 of the NPDES permit. The overall objective of the Stormwater Plan is to protect receiving stream water quality by reducing the discharge of pollutants from the City's MS4 to the maximum extent practicable through the implementation of the permit programs and Stormwater Plan elements described within this plan. The Fayetteville Stormwater Division is the primary agency responsible for managing the City's NPDES stormwater permit, its MS4, and the Stormwater Plan. Included in this Stormwater Plan are the individual best management practices (BMPs) that will be used to fulfill program requirements along with the corresponding frequency of each BMP, measurable program goals, implementation schedule, and funding sources. Staff of the Fayetteville Stormwater Division, under the direction of the City's Stormwater Manager, is responsible for the fulfillment of most of the activities discussed in this Stormwater Plan. The City's Street Maintenance Division and the Environmental Services Department have responsibility for maintenance of portions of the MS4, in coordination with the Fayetteville Stormwater Division. The one exception is the Construction Site Runoff Control program where the local office of NCDEQ is the primary responsible agency. The development of this Stormwater Plan will be completed within one year and implementation completed within five years from the effective date of the currently issued permit renewal. The City's Stormwater Plan includes the following core Phase I permit programs: 1) Public Education and Outreach — This program provides the general public as well as business and industry with valuable information on general water quality, pollution prevention, and reporting problems, as well as specialized information on various activities that have the potential to cause pollution and harm water quality. This information is provided using a wide range of media including print, radio, and television. 2) Public Involvement and Participation — This program provides the general public as well as business and industry the opportunity to participate in various programs within the City's Stormwater Plan. Fayetteville maintains a Stormwater Advisory Board (SWAB), which is an appointed citizen panel to review and comment on the City's stormwater programs. In addition, public volunteer opportunities are available with City programs such as Storm Drain Marking, Adopt -A -Site, Adopt -A -Street, Keep Fayetteville Beautiful, etc. 3) Illicit Discharge Detection and Elimination — This program is designed to protect water quality by detecting and eliminating pollution sources from illicit connections such as The City of Fayetteville page - 1 — NPDES Permit No. NCS000246 — Stormwater Plan July 2021 improper sewage or wastewater connections; illegal discharges such as chemical, paint, or oil dumping; and spills such as sewer overflows or vehicle accidents involving discharges of fuel, oil, and other chemicals. As part of this program, the City enforces the "City of Fayetteville — Illicit Connections and Improper Disposal Ordinance", which prohibits the discharge of pollutants to the storm drain system and streams. The City relies on reports from the public, various monitoring programs, and a wide range of other activities to assist in identifying and eliminating these sources of pollution. 4) Construction Site Runoff Control — This program has been and is currently provided by the local office of the NCDEQ Land Quality Section. Even though the City's existing Construction Site Runoff program is handled by the local office of the NCDEQ Land Quality Section, the City continues to aggressively inspect construction sites that are brought to their attention through complaints or other sources. These efforts are fully coordinated with NCDEQ. Additionally, the City focuses on sites that are smaller than one acre that are not permitted by NCDEQ. 5) Post -Construction Site Runoff Controls — The City has recently developed a program to control the discharge of pollutants in stormwater runoff from new development and redevelopment projects. As part of this program, the City enforces the "City of Fayetteville — Stormwater Control Ordinance", which requires stormwater treatment practices for development that meets various size and density thresholds. The program involves review and approval of project plans as well as site inspections to ensure that treatment practices are properly operated and maintained. 6) Pollution Prevention and Good Housekeeping for Municipal Operations — This program focuses on ensuring that City owned and operated facilities are properly operated and maintained to reduce stormwater pollutant discharges from these facilities. Stormwater Pollution Prevention Plans and Spill Response Plans are prepared for applicable facilities that conduct activities with the potential for stormwater pollutant discharges. The City conducts annual inspections and training sessions at these facilities to ensure that requirements are being met. 7) Industrial Facilities Evaluation and Monitoring — This program focuses on industrial facilities that are permitted to discharge stormwater to the City's MS4 and receiving streams. Inspections are conducted at these facilities to review site operations and materials handling practices. In addition, the facility site permit is reviewed to ensure that permit conditions are adhered to. 8) Water Quality Assessment and Monitoring — The City maintains a water quality monitoring program designed to monitor major streams to determine water quality conditions and gauge the effectiveness of various stormwater management programs. The program also is used to assist in locating illicit discharges and connections. 9) Total Maximum Daily Loads (TMDLs) — The Fayetteville Stormwater Division has determined that a Total Maximum Daily Load (TMDL) has not yet been developed and approved or established by NCDEQ (as delegated through EPA) for the receiving The City of Fayetteville page - 2 — NPDES Permit No. NCS000246 — Stormwater Plan July 2021 waters of the City of Fayetteville's MS4 NPDES stormwater discharge. Therefore, this Permit section is currently not applicable in the City of Fayetteville. Section 2: Background Information 2.1 Population Served The Stormwater Plan covers the incorporated area of the City of Fayetteville, as applicable and defined by the NPDES permit. As indicated in the City's NPDES permit, those portions of the incorporated area that are within the boundaries of Fort Bragg are excluded from the City's NPDES permit and are thus not intended to be part of this Stormwater Plan. Fort Bragg has a separate NPDES permit that regulates those stormwater discharges to the Waters of the State. Data reported in this section was obtained from the City's Planning Department. Table 2-1 provides the population and estimated average annual growth rate for the City. The source of this population data is the 2000 and 2010 Decennial Census information. Table 2-1: Population and Growth Rate for the City of Fayetteville 2010 Population 2000 Population Estimated Annual Percent Change 200,564 121,015 6.57% As a point of clarification and as of the 2010 Census, the population of the City of Fayetteville minus Fort Bragg was 183,367. 2.2 Growth Rate Table 2-1 shows the population growth rate represented as an "Estimated Annual Percent Change" for the incorporated area of the City. This growth rate was calculated using the percent change between the 2000 and 2010 population totals from the Decennial Census, annualized by dividing this percent change by ten. 2.3 Jurisdictional and MS4 Service Areas The incorporated area of the City of Fayetteville is approximately 148 square miles. However, approximately 54 square miles of the City consist of land within Fort Bragg. Since the area of Fort Bragg is excluded from the City's NPDES permit, the jurisdictional and MS4 service area for the City is the remaining area of approximately 94 square miles. The location of this area within Cumberland County and corresponding drainage basins are provided in Figure 2-1. The source of this information is the City of Fayetteville Planning Department which updates jurisdictional and geographical boundaries as annexations occur. The City of Fayetteville page - 3 — NPDES Permit No. NCS000246 — Stormwater Plan July 2021 N CARVERS CREEK FGRTBRAGG yBEAVER CREEK-1 CR055 CREEK CAPE FEAR 1 LITTLE CROSS CREEKki iJ r f + BONESCREEK + LITTLE ROCKFISH CREEK 1 B EAVE R.0 R E E K-2 v L BLOUNTSCREEK BUCKHEAa CREEK - BEAVER CREEK-3 r CAPE FEAR .. STEWARTS,CREEK LITTLE ROCKFISH -CREEK 2 } �� l � ROC KFISH CREEK w Legend -'Haters afth a State Drainage Basin City of Fayetteville Not in C ity Tom of Hope Mills �Tovm of Spring Lake 12,666 24,aa0 Feet Figure 2-1: Fayetteville Jurisdiction and Drainage Basins The City of Fayetteville page - 4 - NPDES Permit No. NCS000246 - Stormwater Plan July 2021 2.4 MS4 Conveyance System The existing MS4 serving the City is composed of curbs, gutters, catch basins, culverts, pipes, and ditches that collect and convey stormwater for discharge to receiving streams. There are an estimated 576 miles of storm drain pipe and 22,115 catch basins and drop inlets within the City's MS4. At a minimum, pipe systems are typically 15 inches in diameter and are designed for the ten- year storm event. Outlet energy is commonly dissipated through the use of end -walls or flared end sections with riprap aprons. Although the natural alignment of many receiving streams has been altered over the past century, many of the stream banks remain mostly vegetated. Stream banks that were armored with riprap as a result of previous stream bank stabilization efforts are currently allowed to re -vegetate naturally. Maintenance and improvements to the MS4 system are funded by stormwater utility fees collected within the City. Maintenance activities include cleaning inlets of debris and sediment, maintaining channels to reduce erosion and maximize pollution reduction capabilities, and the removal of blockages. Improvements to the MS4 system include solving watershed scale infrastructure problems, channel stabilization, safety improvements, stream habitat enhancement, water quality enhancement, and resolving flooding problems associated with stormwater generated from public streets. 2.5 Land Use Composition Estimates The number of square miles and percentage of the MS4 service area under residential, commercial, industrial, public / institutional, vacant, and transportation land use categories are provided in Table 2-2. Please note that Table 2-2 also provides data for those parcels that have not yet been assigned a land use category. These percentages are for the incorporated area of the City minus the area of Fort Bragg. Figure 2-2 provides a map of these land use areas. Table 2-2: Percentage of Land Uses in the Citv of Favetteville Land Use Category Number of Square Miles % of Land Use Residential 39 41 % Commercial 6 6% Industrial 2 2% Public / Institutional 9 10% Vacant 16 17% Transportation 13 14% Not Yet Assigned 9 10% 2.6 Estimate Methodoloiy Land use estimates were derived from City of Fayetteville Unified Development Ordinance (UDO) Use Classifications. The City of Fayetteville page - 5 — NPDES Permit No. NCS000246 — Stormwater Plan July 2021 Fort Bragg Part of the City of Fayetteville !z (Existing Land Use Data Not Available for jf`;1 This Part of the City) �? vw q Fayetteville City Limits Existing Land Use (Based on UDO Use Classification) Residential ,Commercial Industrial Public and Institutional .Vacant Not yet assigned <Null> County Boundary Figure 2-2: Fayetteville Land Uses The City of Fayetteville page - 6 — NPDES Permit No. NCS000246 — Stormwater Plan July 2021 Section 3: Public Education and Outreach The City has developed and implemented a Public Education and Outreach Program to distribute educational materials to the community and conduct outreach activities focused on the impacts of stormwater discharges on water bodies. The program also provides information on the steps that the public can take to reduce these impacts and protect water quality conditions. The following subsections explain the BMPs implemented to meet these requirements, target audience and pollution sources, outreach strategy, and measures of success. 3.1 BMP Summary Table Table 3-1 provides information concerning the BMPs implemented to fulfill the Public Education and Outreach Program requirements. Funding for the BMPs in this section is covered by local stormwater utility fees. Table 3-1: BMP Summary Table for the Public Education and Outreach Program BMP BMP Description (a) Describe target Describe the target pollutants and target pollutant sources the public pollutants and target education program is designed to address and why they are an issue. pollutant sources (b) Describe target Describe the target audiences likely to have significant stormwater impacts audiences and why they were selected. (c) Informational website Promote and maintain an internet website designed to convey the program's message. (d) Distribute public Distribute general stormwater educational material to appropriate target education materials to groups as likely to have a significant stormwater impact. identified user groups (e) Promote and maintain Promote and maintain a stormwater hotline / helpline. Hotline / Help Line (f) Implement a Public Promote and maintain a Public Education and Outreach program designed Education and to address target pollutant sources and to provide information and education Outreach Program to the general public as well as target audiences. For each media event or activity, including those elements implemented locally or through a cooperative agreement, estimate and record the extent of exposure. 3.2 Target Pollutants and Sources Table 3-2 provides the specific pollution sources targeted for the public education program as well as a description as to why the sources are important for protecting water quality in the City. The City of Fayetteville page - 7 — NPDES Permit No. NCS000246 — Stormwater Plan July 2021 Table 3-2: Targeted Pollution Sources for the Public Education and Outreach Program Pollution Source Issue Lawn Care Activities Improper application, handling, and storage of lawn care products can result in the discharge of pollutants to the storm drain system including fertilizers and herbicides. Improper disposal of grass clippings and leaves can negatively impact water quality by producing increased BOD and decreased DO levels in streams. Significant residential development exists in the City of Fayetteville with the potential for negative water quality impacts associated with improper lawn care activities. Improper Disposal Improper disposal can result in the discharge of a variety of pollutants to the storm drainage system. This can be a problem at construction sites where paint and other construction wastes are generated and in established commercial and residential areas where used oil, grease, animal waste, carpet cleaning wastes, and a variety of other pollutants can be a problem. Poor Housekeeping Poor housekeeping can result in the discharge of petroleum products, miscellaneous chemicals, and other wastes to the storm drain system and surface waters. This is usually a problem at commercial and industrial facilities. Erosion Poor erosion control at construction sites results in sediment discharges to the storm drainage system. Also, excessive volumes of stormwater runoff cause scouring of the creek banks resulting in sedimentation of the streams. 3.3 Target Audiences The target audiences for the public education program include those entities that will have significant positive and / or negative impacts on water quality conditions. The audiences selected are listed below along with an explanation as to why they are being targeted for educational outreach. 3.3.1 General Public: Homeowners between the ages of 25 and 55 have been selected as a primary target for the educational program due to the significant positive and negative impacts they can have on water quality conditions. This age group represents a significant portion of the residents of the City. This is also the age group that would potentially engage in activities such as dumping oil and other wastes into storm drains, improperly disposing of yard wastes along creek banks, and improperly applying pesticides and herbicides on lawns. This also represents the target group that would be more inclined to report pollution problems observed in streams and lakes and participate in volunteer water quality initiatives. The City receives an average of 1,000 telephone calls annually from the general public to the City's Stormwater Hotline. One of the goals of the outreach program is to increase public awareness regarding water quality problems / concerns and provide information regarding proper reporting requirements for observed pollution problems. Some citizen groups have a greater potential for impacting water quality and will be specifically targeted as described below: The City of Fayetteville page - 8 — NPDES Permit No. NCS000246 — Stormwater Plan July 2021 Civic / Environmental Groups — Targeted to become aware of general water quality issues, report pollution problems and participate in a variety of volunteer activities. Neighborhood /Homeowners Associations — Targeted to become aware of general water quality issues, report pollution problems, and participate in a variety of volunteer activities. Hispanic Outreach — Targeted for multi -language campaigns to become aware of general water quality issues and proper disposal activities. Do -It -Yourself Yard Care — Targeted to reduce pesticide and fertilizer use and properly dispose of yard waste. School Aged Children — Targeted to become aware of general water quality issues, collaborate with public school curriculum, and reach out to parents as well. 3.3.2 Commercial: Commercial facilities have been targeted for the educational program due to the significant negative impacts they can have on water quality by potentially improperly handling and disposing of wastes, making illicit connections to the storm drain system, and practicing poor housekeeping at their facilities. Some commercial facilities have a history of water quality problems and will be specifically targeted through mailings, brochures, or presentations including: Concrete Companies — Targeted for potential illegal dumping of wash water into storm drains. Lawn Care Companies and Golf Courses — Targeted for potential improper application of fertilizers and herbicides resulting in discharges to surface waters. Painting / Home Renovation Companies — Targeted for potential improper handling of paints and other waste materials resulting in discharges to storm drains. Restaurants — Targeted for potential improper handling of grease and other cooking byproducts resulting in discharges to storm drains. Carpet Cleaning Companies — Targeted for potential illegal dumping of wastewater into storm drains. Automotive Repair Facilities — Targeted for potential improper handling of used oil and other waste automotive fluids resulting in discharges to storm drains. 3.4 Informational Website A website will continue to be developed and directed at all the target audiences discussed in sub- section 3.3 including the general public and commercial and industrial entities. Specific information will be provided on these web pages directed at the pollution sources discussed in Table 3-2 above. 3.5 Public Education Materials This outreach mechanism will be used to target specific pollution sources associated with the general public, industrial / commercial facilities, and institutions including lawn care practices, handling of used oil and other automotive wastes, housekeeping techniques, etc. as well as to increase public reporting of pollution problems. Brochures will be distributed during responses to citizen requests for service, presentations, and at event displays. The City of Fayetteville page - 9 — NPDES Permit No. NCS000246 — Stormwater Plan July 2021 3.6 Hotline / Help Line The Stormwater Hotline, initiated in 1995 as an integral part of the Stormwater program, is a source of information and direction, and continues to be the primary means for the public to communicate incidents, complaints and suggestions on a 24/7 basis. 3.7 Public Education and Outreach Program Rather than use a "one size fits all" mentality, the public education and outreach program presents clear messages through a kaleidoscope of media. The multi -faceted program helps citizens of Fayetteville choose behaviors that protect our water quality. 3.7.1 Newspaper Articles / Inserts Press releases often result in newspaper articles. Press releases will be issued regularly throughout the Permit period to trigger newspaper articles about topics such as public events, workshops, proper yard waste, animal waste and grease disposal, project completion, and other topics. 3.7.2 Coordination with PWC Periodically throughout the Permit period, the Stormwater Program will coordinate advertising with PWC addressing water quality and stormwater runoff in various publications produced by the Public Works Commission and is 70,000 customers. Advertising may take the form of an advertisement placed in the Storm Prep Guide, guest appearances on various PWC radio and TV programs, and podcasts, and monthly billing newsletters. 3.7.3 Community Events Each year throughout the Permit period, staff will regularly participate in community events such as the Fayetteville Dogwood Festival and community awareness events by having booth space and distributing information and promotional items. 3.7.4 Public Educational Presentations Educational presentations will be given beginning in the first year of the permit targeted at the general public, interest groups, businesses and industrial facilities. These presentations will be made regularly throughout each of the permit years. The presentations will focus on the efforts necessary to protect water quality and the promotion of volunteer activities. 3.7.5 Classroom Outreach Each year throughout the Permit period, classroom presentations will be made to all grades from prekindergarten through high school utilizing educational outreach materials. Presentations will also be made at the local colleges (Fayetteville State University and Methodist University) on certain occasions. The City of Fayetteville page - 10 — NPDES Permit No. NCS000246 — Stormwater Plan July 2021 3.7.6 Promotional Items Promotional items will be designed and distributed to complement outreach activities such as group presentations, workshops, and public events. Promotional items will include, but are not limited to, messages with the hotline number to report pollution and the Stormwater Division internet address. 3.7.7 Partnership with Clean Water Education Partnership The City will maintain a partnership with the Clean Water Education Partnership which provides various direct education and mass media services to aid in the implementation of stormwater outreach and education. The Clean Water Education Partnership is a state wide cooperative that assists communities large and small with educational efforts through providing direct education opportunities, mass media services such as television and radio ads, social media and website content, as well as print publications for both English and Spanish speaking audiences. 3.7.8 Social Media Social media has become an important way to provide information and engage with audiences in a variety of subjects. The City uses a variety of social media platforms to educate citizens and provide program information. 3.8 Measurable Goals Table 3-3 describes the various Public Education and Outreach Program BMPs and the Measurable Goals for each BMP by permit term year. The City of Fayetteville page - 11— NPDES Permit No. NCS000246 — Stormwater Plan July 2021 Table 3-3: BMP Measurable Goals for the Public Education and Outreach Program BMP BMP Description Measurable Goals (by permit term year) 1 2 3 4 5 (a) Describe Describe the target Review and Review and Review and Review and Review and target pollutants pollutants and target update target update target update target update target update target and target pollutant sources the pollution sources pollution sources pollution sources pollution sources pollution sources pollutant sources public education as necessary as necessary as necessary as necessary as necessary program is designed to address and why they are an issue. (b) Describe Describe the target Review and Review and Review and Review and Review and target audiences audiences likely to have update target update target update target update target update target significant stormwater audiences as audiences as audiences as audiences as audiences as impacts and why they necessary necessary necessary necessary necessary were selected. (c) Informational Promote and maintain an Continue to Continue to Continue to Continue to Continue to website internet website maintain an maintain an maintain an maintain an maintain an designed to convey the informational informational informational informational informational program's message. website to provide website to provide website to provide website to provide website to provide program program program program program information to the information to the information to the information to the information to the public public public public public (d) Distribute Distribute general Distribute Distribute Distribute Distribute Distribute public education stormwater educational educational educational educational educational educational materials to material to appropriate materials at public materials at public materials at public materials at public materials at public identified user target groups as likely to events, events, events, events, events, groups have a significant workshops, and workshops, and workshops, and workshops, and workshops, and stormwater impact. presentations presentations presentations presentations presentations (e) Promote and Promote and maintain a Maintain a hotline Maintain a hotline Maintain a hotline Maintain a hotline Maintain a hotline maintain -Hotline / stormwater hotline / that receives that receives that receives that receives that receives Help Line helpline. information from information from information from information from information from the public 24 the public 24 the public 24 the public 24 the public 24 hours a day hours a day hours a day hours a day hours a day The City of Fayetteville page -12 - NPDES Permit No. NCS000246 — Stormwater Plan July 2021 BMP BMP Description Measurable Goals (by permit term year) 1 2 3 4 5 (f) Implement a Promote and maintain a Continue Continue Continue Continue Continue Public Education Public Education and education and education and education and education and education and and Outreach Outreach program outreach activities outreach activities outreach activities outreach activities outreach activities Program designed to address per the plan per the plan per the plan per the plan per the plan target pollutant sources and to provide information and education to the general public as well as target audiences. The City of Fayetteville page —13- NPDES Permit No. NCS000246 — Stormwater Plan July 2021 3.9 Program Assessment The overall success of the Public Education and Outreach Program will be measured through the successful implementation of the components of the program. Program assessment will be reported with each Annual NPDES Permit Report discussing the activities completed in this section for the previous program year. In addition, success may also be measured specifically by the following: ➢ Number of Hotline inquires ➢ Number of Citizen Requests for Service Received ➢ Number of Water Quality Presentations Conducted ➢ Survey Results Section 4: Public Involvement and Participation The City has developed and implemented a Public Involvement and Participation Program to provide opportunities for the public to participate in program development and implementation. The following Sections explain the BMPs to be implemented to meet this requirement, explanation of the public participation program, and measures of success. 4.1 BMP Summary Table Table 4-1 provides information concerning the BMPs to be implemented to fulfill the Public Involvement and Participation Program requirements. Funding for the BMPs in this section is covered by local stormwater utility fees. Table 4-1: BMP Summary Table for the Public Involvement and Participation Program BMP BMP Description (a) Volunteer community Develop and promote volunteer opportunities designed to promote involvement program ongoing citizen participation. (b) Establish a mechanism Provide and promote a mechanism for public involvement that provides for public involvement for input on stormwater issues and the stormwater program. (c) Establish Hotline / Promote and maintain a Hotline / Helpline for the purpose of public Help Line involvement and participation. (d) Public review and Make copies of the most recent Stormwater Plan available for public comment review and comment. (e) Public notice Comply with State, Tribal, and local public notice requirements when implementing a Public Involvement and Participation Program. 4.2 Volunteer Involvement Program The City of Fayetteville through the Parks and Recreation Department coordinates two programs, Adopt -A -Street and Adopt -A -Site, to provide trash and litter pickup along streets and sites that have been adopted by volunteer groups. The groups volunteer to clean these areas several times a year. The City provides trash bags along with a list of safety procedures to be followed during the cleanup. The City of Fayetteville page -14— NPDES Permit No. NCS000246 — Stormwater Plan July 2021 The groups report their activities back to the City, and the City picks up the full trash bags for proper disposal. These groups provide a valuable service toward the improvement of water quality by picking up and properly disposing of trash and litter that could otherwise be discharged to the City's storm drainage system during the next rain event. The Stormwater Division partners with Fayetteville Beautiful, a local affiliation of Keep America Beautiful. Fayetteville Beautiful is responsible for citywide clean ups to include, but not limited to, litter and debris removal, stream cleanup, etc. Fayetteville Beautiful strives to keep the City clean, and to educate the public about the importance of putting litter in its proper place, thus keeping it out of local rivers and streams. 4.3 Public Involvement Mechanism The City has an active Stormwater Advisory Board (SWAB) that meets regularly. The SWAB was established via ordinance in July 2009 as the City formed its own Stormwater Utility and Program continuing under the same general format as the Joint Stormwater Advisory Board as established with Cumberland County in 1995. The City SWAB consisting of Fayetteville citizens provides guidance and advice to the City Council pertaining to the Stormwater Management Program. Additionally, the SWAB has the powers and duty in matters relating to the administrative review of any orders or decisions made by the Stormwater Manager. In the past year, the SWAB has meet to discuss several issues important to the Stormwater Program, such as amending the Stormwater Ordinance, reviewing Capital Improvement Needs, reviewing the Stormwater Budget, and recommending a Stormwater Utility fee increase. The SWAB has also heard presentations regarding the City's BMP inspections process, outfall inspections process, as well as periodic project updates given by City Staff. The SWAB provides useful feedback and is an important asset to the Stormwater Program. 4.4 Hotline / Help Line The Stormwater Hotline, initiated in 1995 as an integral part of the Stormwater program, is a source of information and direction, and continues to be the primary means for the public to communicate incidents, complaints and suggestions on a 24/7 basis. 4.5 Public Review and Comment Following the development of a Stormwater Plan, copies will be made available to the public for review and comment. Hard copies will be available for public review at City Hall as well as a digital copy will be posted on the Stormwater Division website. The SWAB will also review the Stormwater Plan. Additionally, presentations and updates will be made to the SWAB as needed to update and involve the public in the ongoing development and implementation of the program. The City of Fayetteville page -15— NPDES Permit No. NCS000246 — Stormwater Plan July 2021 4.6 Public Notice All regular meetings, special meetings, and hearings of the Stormwater Advisory Board are filed in accordance with the North Carolina Open Meetings Law. Notices of meetings are posted in a central location in City Hall, as well as posted on the City's website. All records, files, and accounts are considered public records as provided in the North Carolina General Statutes. 4.7 Measurable Goals Table 4-2 describes the various Public Involvement and Participation Program BMPs and the Measurable Goals for each BMP by permit term year. The City of Fayetteville page -16— NPDES Permit No. NCS000246 — Stormwater Plan July 2021 Table 4-2: BMP Measurable Goals for the Public Involvement and Participation Program BMP BMP Description Measurable Goals (by permit term year) 1 2 3 4 5 (a) Volunteer Develop and promote Continue to Continue to Continue to Continue to Continue to community volunteer opportunities support Adopt -A- support Adopt -A- support Adopt -A- support Adopt -A- support Adopt -A - involvement designed to promote Street, Adopt -A- Street, Adopt -A- Street, Adopt -A- Street, Adopt -A- Street, Adopt -A - program ongoing citizen Site, and Site, and Site, and Site, and Site, and participation. Fayetteville Fayetteville Fayetteville Fayetteville Fayetteville Beautiful Beautiful Beautiful Beautiful Beautiful programs programs programs programs programs (b) Establish a Provide and promote a Maintain the Maintain the Maintain the Maintain the Maintain the mechanism for mechanism for public Stormwater Stormwater Stormwater Stormwater Stormwater public involvement involvement that Advisory Board Advisory Board Advisory Board Advisory Board Advisory Board provides for input on stormwater issues and the stormwater program. (c) Establish Promote and maintain a Maintain a hotline Maintain a hotline Maintain a hotline Maintain a hotline Maintain a hotline Hotline / Help Line Hotline / Helpline for that receives that receives that receives that receives that receives the purpose of public information from information from information from information from information from involvement and the public 24 the public 24 the public 24 the public 24 the public 24 participation. hours a day hours a day hours a day hours a day hours a day (d) Public review Make copies of the most Provide copies of Advise the Advise the Advise the Advise the and comment recent Stormwater Plan draft Stormwater SWAB on SWAB on SWAB on SWAB on available for public Plan for public program issues as program issues as program issues as program issues as review and comment. review and necessary necessary necessary necessary comment (e) Public notice Comply with State, Provide public Provide public Provide public Provide public Provide public Tribal, and local public notices for all notices for all notices for all notices for all notices for all notice requirements SWAB meetings SWAB meetings SWAB meetings SWAB meetings SWAB meetings when implementing a as well as other as well as other as well as other as well as other as well as other Public Involvement and meetings as meetings as meetings as meetings as meetings as Participation Program. necessary necessary necessary necessary necessary The City of Fayetteville page -17— NPDES Permit No. NCS000246 — Stormwater Plan July 2021 4.8 Program Assessment The overall success of the Public Involvement and Participation Program will be measured through the successful implementation of the components of the program. Program assessment will be reported with each Annual NPDES Permit Report discussing the activities completed in this section for the previous program year. In addition, success may also be measured specifically by the following: ➢ Number of Streets and Sites adopted by Volunteers ➢ Number of Citizen Requests for Service Received ➢ Number of Pollution Problems detected ➢ Survey Results Section 5: Illicit Discharge Detection and Elimination (IDDE) The City maintains a proactive Illicit Discharge Detection and Elimination Program that has developed out of the implementation of the NPDES stormwater permit program. The program centers on the identification of water quality problem areas and the initiation of standardized follow-up field screening activities designed to identify and eliminate pollution sources and restore water quality conditions. Some of the integral components of this program are as follows: ➢ Responding to citizen requests for service concerning water quality problems ➢ Administration and enforcement of the City's stormwater pollution control ordinance ➢ Identification and mapping of stormwater outfalls that discharge to Waters of the State ➢ Creek Cleaning and Dry Weather Flow screening ➢ Train employees about illicit discharges and how to prevent and report them ➢ Maintain a public reporting mechanism ➢ Coordination with other local government agencies to identify and eliminate failed septic systems and sanitary sewer overflows The following Sections explain the BMPs to be implemented to meet this requirement, explanation of the program, and measures of success. 5.1 BMP Summary Table Table 5-1 provides information concerning the BMPs to be implemented to fulfill the Illicit Discharge Detection and Elimination Program requirements. Funding for the BMPs in this section is covered by local stormwater utility fees. Table 5-1: BMP Summary Table for the Illicit Discharge Detection and Elimination Program BMP BMP Description (a) Maintain appropriate legal authorities Maintain adequate ordinances or other legal authorities to prohibit illicit connections and discharges and enforce the approved IDDE Program. The City of Fayetteville page -18— NPDES Permit No. NCS000246 — Stormwater Plan July 2021 BMP BMP Description (b) Maintain a Storm Maintain a current map showing major outfalls and receiving streams. Sewer System Base Map (c) Inspection / detection Maintain written procedures and / or Standard Operating Procedures program to detect dry (SOPS) for detecting and tracing the sources of illicit discharges and for weather flows at MS4 removing the sources or reporting the sources to the State to be properly outfalls permitted. Written procedures and / or SOPS shall specify a timeframe for monitoring and how many outfalls and the areas that are to be targeted for inspections. (d) Employee training Conduct training for appropriate municipal staff on detecting and reporting illicit connections and discharges. (e) Maintain a public Establish and publicize reporting mechanism for the public to report illicit reporting mechanism connections and discharges. Establish citizen request response procedures. (f) Documentation Document the date of Investigations, any enforcement action(s) or remediation that occurred. 5.2 Ordinance Administration and Enforcement Article H. Illicit Connections and Improper Disposal of Chapter 23 Stormwater Management became effective in the City in July 2009. Prior to that, the City had been covered via an interlocal agreement under Cumberland County's Ordinance as part of the previous joint Permit with the County. The City's Ordinance contains the exact same provisions as the previous County Ordinance. The Ordinance makes it illegal to place, deposit, or discharge anything except for stormwater runoff into the storm drainage system. There are some "DENR approved" exceptions but overall the Ordinance is very inclusive. The Ordinance provides City staff with a right -of- entry to private property including buildings for enforcement actions when required. There is also a Schedule of Civil Penalties, reviewed and approved annually by City Council on the City's Fee Schedule, that details the fines and penalties associated with ordinance violations. The Ordinance is available to the public online through the City's Stormwater website, or through http://online.encodeplus.com/regs/fayetteville-nc/. 5.3 Stormwater System Inven!M The City has previously inventoried the stormwater system that is considered part of the public system. Thus, the inventory contains all stormwater structures and conveyances within the public right-of-way and follows the system to its outfalls into Waters of the State. The parts of the stormwater system that originate on private property are not part of the inventory. The inventory is updated with new structures and conveyances as they are constructed through as-builts that are submitted to the City at project completion. During the inventory, lists of water quality concerns, sediment, and maintenance needs for each of the watersheds were generated identifying the locations where problems and other maintenance The City of Fayetteville page -19— NPDES Permit No. NCS000246 — Stormwater Plan July 2021 needs exist. These lists were used by the City to detect and eliminate illicit connections and improper disposal. Also, this information is being used to schedule maintenance by the City of Fayetteville along with NCDOT. The stormwater system inventory was instrumental in identifying outfalls to Waters of the State that need to be monitored as part of the field screening process. 5.4 Inspection / Detection Program An effective Inspection / Detection Program is essential to the success of the Stormwater Plan. Such a program has been in place in the City of Fayetteville since the beginning of the NPDES permit program in 1995. To establish a solid approach for identifying and eliminating illicit discharges, the City will rely on techniques proven to be successful through prior implementation of the IDDE Program. These techniques are summarized below. Out all Inspections / Inventory — During the stormwater system inventory, the City located and identified all outfalls to Waters of the State regardless of their size. As the City has completed the stormwater inventory, that data has been used to identify all major outfalls to Waters of the State that are 36 inches and greater. The City has currently identified approximately 279 major outfalls to Waters of the State. In order to create a baseline, the City completed an initial dry weather screening of all the major outfalls once their location was established. Each year, the City aims to screen 100% of the identified outfalls for dry weather flows and evidence to detect and eliminate illicit connections or improper disposal. Since many of the outfalls have dry weather flows due to the infiltration of groundwater, the Stormwater Inspector routinely evaluates the dry weather flow for any abnormal color, odor, or sheen. Results of the screenings are recorded in a database and are considered a permanent record. The City will continue to monitor dry weather flows at the major outfalls and at other locations throughout the stormwater system as they are identified. If dry weather flows are observed, samples will be collected to determine if the flow is a pollution source and immediate follow-up field screening activities will be initiated when needed to identify and eliminate pollution sources. Water Quality Monitoring — Water quality monitoring is conducted for the purpose of identifying illicit connections and discharges, determining general water quality conditions, and targeting water quality problem areas for additional follow-up actions. IDDE monitoring includes ambient and fixed interval stream monitoring activities aimed at improving capabilities for identifying and eliminating pollution problems and tracking long and short-term water quality trends. These data will continue to be carefully reviewed in order to identify priority areas for follow-up field screening, with an overall goal of identifying and eliminating pollution sources. Industrial / Commercial Facilities — Industrial / commercial facilities are identified as a potential source of illicit connections and discharges to City streams. An inspection program for industrial /commercial facilities was implemented as a component of the initial NPDES permit program to identify and eliminate pollution sources. These activities continue as part of the NPDES permit program and the Stormwater Plan. The City of Fayetteville page - 20— NPDES Permit No. NCS000246 — Stormwater Plan July 2021 Public Outreach / Involvement — Reporting by the general public is one of the best tools for detecting illicit connections and discharges. The City will focus its public outreach campaign, in part, on informing the public of what to look for in the detection of illicit connections and discharges and the proper reporting process for suspected pollution problems. All reported pollution problems will be recorded as a "citizen request for service" and immediately assigned to staff for initiation of necessary follow-up actions to identify and eliminate pollution sources. Illicit Connections and Improper Disposal Ordinance — The City's Illicit Connections and Improper Disposal Ordinance is the main document that defines prohibited discharges and describes enforcement measures that may be applied when violations are determined. Once an illicit discharge or other pollution source is identified, the ordinance will be utilized to ensure the elimination of pollution problems and the restoration of water quality conditions. The City investigates possible illicit connections or improper disposal activities to detect and eliminate them. The City acts as the enforcement agent and has authority to issue fines. Additionally, during any enforcement action, the Inspector will educate the violator on stormwater quality and how similar situations can be avoided in the future. Coordination with Fayetteville Public Works Commission (PWC — The Stormwater Division and PWC will continue to work jointly on promoting water quality issues through their public relations programs. Additionally, the Stormwater Division forwards potential sanitary sewer leaks to PWC upon discovery. Likewise, PWC alerts the Stormwater Division anytime there is a sanitary sewer overflow that would potentially impact the water quality of the City's stormwater drainage system and, more importantly, local streams. In cases of sanitary sewer overflows, Fayetteville PWC sends email messages to both the Stormwater Manager and the Stormwater Inspections Supervisor detailing the specifics of the occurrence. Responses by the Stormwater Division will vary depending on the nature of the problem and the threat to water quality. Therefore, there is open communication and continuous dialogue between these two agencies. Coordination with County Health Department — Stormwater will continue to forward discoveries of failing and potentially failing septic tanks to the Cumberland County Health Department and works with their personnel as needed to resolve the matter. Additionally, the Stormwater Division will coordinate with the County Health Department to resolve issues of stagnant water and mosquito problems. Sanitary Sewer Extension — In addition to the above coordination with the County Health Department, properties in Cumberland County that are primarily on septic tank will continue to be annexed into the City of Fayetteville. As a result, these properties will be converted over time to the sanitary sewer. Thus, the proliferation of septic tanks in the urbanized area will continue to be reduced. Accordingly, this will reduce the circumstances where septic tanks fail and in turn impact the local water quality. 5.5 Employee Training Target City employee groups will be educated about common illicit discharges, associated environmental and health hazards, pollution prevention practices, problem reporting methods The City of Fayetteville page - 21— NPDES Permit No. NCS000246 — Stormwater Plan July 2021 and the requirements of the Illicit Connections and Improper Disposal Ordinance. Employee groups will be prioritized and education programs will be delivered based on the established priorities. Various education methods will be used as appropriate for the target groups, including online training tools, distribution of written literature, participation in employee events, articles in employee newsletters, and referrals to information on the Stormwater website, group presentations, field visits, and facility inspections. 5.6 Public Education and Outreach The City will continue to maintain a public education and outreach program to inform businesses, industries, and the general public about illicit discharges and improper waste disposal and how they impact the environment. This education and outreach program will include instructions regarding the proper method for reporting illicit discharges. A media campaign, website, utility bill inserts and handouts / brochures will be the primary education and outreach mechanisms. Handouts and brochures will be reviewed and revised as necessary and will be distributed during the performance of facility inspections, when responding to citizen requests for service, and at event displays. These public education and outreach items for the IDDE Program are included as a component of the Public Education and Outreach Program described in Section 3 of this Stormwater Plan. 5.7 Public Reporting Mechanism The Stormwater Hotline, initiated in 1995 as an integral part of the Stormwater program, is a source of information and direction, and continues to be the primary means for the public to communicate incidents, complaints and suggestions on a 24/7 basis. 5.8 Documentation The City maintains electronic and hard copy files as necessary to document activities conducted under the Illicit Discharge Detection and Elimination Program, including service requests, investigations and enforcement actions. 5.9 Measurable Goals Table 5-2 describes the various Illicit Discharge Detection and Elimination Program BMPs and the Measurable Goals for each BMP by permit term year. The City of Fayetteville page - 22— NPDES Permit No. NCS000246 — Stormwater Plan July 2021 Table 5-2: BMP Measurable Goals for the Illicit Discharge Detection and Elimination Program BMP BMP Description Measurable Goals (by permit term year) 1 2 3 4 5 (a) Maintain Maintain adequate Continue Continue Continue Continue Continue appropriate legal ordinances or other legal administration administration administration administration administration authorities authorities to prohibit and enforcement and enforcement and enforcement and enforcement and enforcement illicit connections and of the Illicit of the Illicit of the Illicit of the Illicit of the Illicit discharges and enforce Connections and Connections and Connections and Connections and Connections and the approved IDDE Improper Disposal Improper Disposal Improper Disposal Improper Disposal Improper Disposal Program. Ordinance. Ordinance Ordinance Ordinance Ordinance Review ordinance and propose updates as necessary. (b) Maintain a Maintain a current map Continue to Continue to Continue to Continue to Continue to Storm Sewer showing major outfalls maintain storm maintain storm maintain storm maintain storm maintain storm System Base Map and receiving streams. sewer map in GIS sewer map in GIS sewer map in GIS sewer map in GIS sewer map in GIS and update as and update as and update as and update as and update as necessary to show necessary to show necessary to show necessary to show necessary to show additional outfalls additional outfalls additional outfalls additional outfalls additional outfalls (c) Inspection / Maintain written Implement the Continue Continue Continue Continue detection program procedures and / or established IDDE implementation of implementation of implementation of implementation of to detect dry Standard Operating program. the established the established the established the established weather flows at Procedures (SOPS) for IDDE program IDDE program IDDE program IDDE program MS4 outfalls detecting and tracing the sources of illicit discharges and for removing the sources or reporting the sources to the State to be properly permitted. Written procedures and / or SOPs shall specify a timeframe for monitoring and how many outfalls and the areas that are to be targeted for inspections. The City of Fayetteville page - 24— NPDES Permit No. NCS000246 — Stormwater Plan July 2021 BMP BMP Description Measurable Goals (by permit term year) 1 2 3 4 5 (d) Employee Conduct training for Update training Update training Update training Update training Update training training appropriate municipal procedures as procedures as procedures as procedures as procedures as staff on detecting and necessary and necessary and necessary and necessary and necessary and reporting illicit conduct employee refresher training conduct employee conduct employee conduct employee conduct employee connections and refresher training refresher training refresher training refresher training discharges. (e) Maintain a Establish and publicize Maintain a hotline Maintain a hotline Maintain a hotline Maintain a hotline Maintain a hotline public reporting reporting mechanism for that receives that receives that receives that receives that receives mechanism the public to report information from information from information from information from information from illicit connections and the public 24 the public 24 the public 24 the public 24 the public 24 discharges. Establish hours a day. hours a day hours a day hours a day hours a day citizen request response procedures. (f) The City shall document Maintain IDDE Maintain IDDE Maintain IDDE Maintain IDDE Maintain IDDE Documentation the date of program records program records program records program records program records investigations, any and databases to and databases to and databases to and databases to and databases to enforcement action(s) or accurately accurately accurately accurately accurately remediation that document the document the document the document the document the occurred. activities in the activities in the activities in the activities in the activities in the program. program. program. program. program. The City of Fayetteville page - 24— NPDES Permit No. NCS000246 — Stormwater Plan July 2021 5.9 Program Assessment The overall success of the Illicit Discharge Detection and Elimination Program will be measured through the successful implementation of the components of the program. Program assessment will be reported with each Annual NPDES Permit Report discussing the activities completed in this section for the previous program year. In addition, success may also be measured specifically by the following: ➢ Number of Citizen Requests for Service Addressed ➢ Number of Inspections Conducted ➢ Number of Problems Discovered ➢ Number of Notice of Violations (NOVs) Issued ➢ Number and Amount of Penalties Issued Section 6: Construction Site Runoff Controls 6.1 Locally Delegated Program The City does not currently have a locally delegated erosion control program for administrating a Construction Site Runoff Controls Program. This program has been and is currently provided by the local office of the NCDEQ Land Quality Section. Even though the City's existing Construction Site Runoff program is handled by the local office of the NCDEQ Land Quality Section, the City continues to aggressively inspect construction sites that are brought to their attention through complaints or other sources. The City developed a standard operating procedure (SOP) that provides a step by step outline as to how perform the inspection and any needed follow-up. These activities are fully coordinated with NCDEQ Land Quality Section. There continues to be an excellent working relationship between the City and NCDEQ to address all problems associated with construction sites. Additionally, the above referenced program by NCDEQ's Land Quality Section regulates construction sites that are one (1) acre and larger. The City considers smaller sites as potentially discharging sediment and performs inspections and pursues enforcement measures through our local Ordinance or referral to NCDEQ when needed. Section 7: Post -Construction Site Runoff Controls The City has worked to develop and implement a program to manage post -construction stormwater discharges to the MS4 in accordance with the NPDES requirements contained in 15A NCAC 2H .0126(9). The goal of this program is to address water quality impacts from post -construction stormwater discharges through the use of a combination of structural and non- structural stormwater control measures (SCMs) as appropriate. The program has included the development, implementation, and enforcement of an ordinance to address stormwater runoff from new development and re -development projects that disturb one acre or more, including projects less than one acre that are part of a larger common plan of development or sale that discharge to the MS4. The ordinance assigns responsibility for the development and implementation of long-term The City of Fayetteville page - 25— NPDES Permit No. NCS000246 — Stormwater Plan July 2021 operation and maintenance practices for required SCMs. The following sections explain the BMPs to be implemented to meet this requirement. 7.1 BMP Summary Table Table 7-1 provides information concerning the BMPs to be implemented to fulfill the Post - Construction Site Runoff Controls Program requirements. Funding for the BMPs in this section is covered by local stormwater utility fees. Table 7-1: BMP Summary Table for the Post -Construction Site Runoff Controls Program BMP BMP Description (a) Post -Construction Maintain an ordinance (or similar regulatory mechanism) for program to Stormwater address stormwater runoff from new development and redevelopment. Management Program (b) Strategies which Maintain strategies that include a combination of structural and / or non - include Stormwater structural SCMs implemented in concurrence with (a) above. Provide a Control Measures mechanism to require long-term operation and maintenance of structural (SCMs) appropriate SCMs. Require annual inspection reports of permitted structural SCMs for the MS4 performed by a qualified professional. (c) Deed restrictions and Provide mechanisms such as recorded deed restrictions, plats, and / or protective covenants protective covenants so that development activities maintain the project consistent with approved plans. (d) Operation and The developer shall provide the City with an operation and maintenance maintenance plan plan for the stormwater system, indicating the operation and maintenance actions that shall be taken, specific quantitative criteria used for determining when those actions shall be taken, and who is responsible for those actions. The plan must clearly indicate the steps that shall be taken and who shall be responsible for restoring a stormwater system to design specifications if a failure occurs and must include an acknowledgment by the responsible party. Development must be maintained consistent with the requirements in the approved plans and any modifications to those plans must be approved by the City. (f) Educational materials Provide educational materials and training for developers. New materials and training for may be developed by the City, or the City may use materials adopted from developers other programs and adapted to the City's new development and redevelopment program. 7.2 Post -Construction Stormwater Management Program In October 2008, the Fayetteville City Council approved a Stormwater Control Ordinance that contained provisions to address stormwater runoff from new development and redevelopment. The ordinance became effective on January 1, 2009. Article III, Stormwater Control, of the City's Stormwater Management Ordinance, Chapter 23 of the City of Fayetteville's Code of Ordinances, requires SCMs to control peak discharge on new development as well as redevelopment so that the post -development peak discharge rate will be no greater than the predevelopment peak discharge rate. This provision minimizes the downstream flooding impacts arising from new development. Once The City of Fayetteville page - 26— NPDES Permit No. NCS000246 — Stormwater Plan July 2021 approved by the City Council, the ordinance was forwarded to NCDEQ for their review and approval. The State requested several revisions so that the ordinance would be fully compliant with NPDES permit requirements. In February 2012, the City adopted the proposed revisions to Article III to make the ordinance compliant with Phase II post- construction requirements. The Article was subsequently approved by NCDEQ. Based on the State's approval, the City of Fayetteville was delegated the authority to administer the post- construction program on a local level. Therefore, the ordinance contains both stormwater quantity and quality provisions. Last of all and to address the concern regarding the ongoing maintenance of stormwater facilities in single-family subdivisions, the City decided to accept the functional maintenance responsibility for these facilities, if the developer requests such. The above ordinance and Post -Construction Stormwater Management Program were designed to meet the requirements for post -construction runoff from new development and redevelopment projects specified by 15A NCAC 2H .0126 and the NPDES stormwater permit program. The ordinance covers the entire jurisdictional area of the City minus those portions located on Fort Bragg. As part of the program, an Administrative Manual was developed to ensure successful implementation of the program. The above referenced Stormwater Management Ordinance is available on the City's website as well as through the Internet at http://online.encodeplus.com/regs/fayetteville-nc/. 7.3 Post -Construction BMP Strategies The above referenced Article III utilizes the "Stormwater Design Manual" as developed by NCDEQ. Therefore, local engineers and developers are able to utilize any of the SCMs in the Manual to address their post -construction site runoff control requirements. On April 12, 2012, the Stormwater Division submitted an updated "Certification of Local BMP Manual or Stormwater Engineering Guidance" form to NCDEQ to attest that the local Water Supply Watershed and Phase II Stormwater Programs are meeting requirements as outlined in the State's BMP Manual. Previously, the City's BMP Manual certification was for Water Supply Watershed regulations only, but the update to add the Phase II Stormwater component was necessary due to local program delegation by the State that resulted from revisions to the City's Stormwater Management Ordinance adopted on February 13, 2012. Article III requires the long term operation and maintenance of structural SCMs by the property owner. This is accomplished by requiring that the structural SCM be inspected on an annual basis and the inspection report submitted to the City of Fayetteville. The inspection and report are designed to determine any maintenance needs and how they are to be repaired. Article III requires that the inspection be performed and the report signed by a qualified professional. The exception to the above is in single-family subdivisions where the developer requests that the City provide the functional maintenance responsibility for the structural SCM. In these cases, the City performs the annual inspection and determines any functional maintenance needs. If necessary, City forces provide the needed repairs. The property owners in the subdivision are still responsible for the routine maintenance such as grass cutting, trash removal, and landscaping. The Stormwater Program has developed a Standard Operating Procedure (SOP) for Post Construction SCM Inspections. The stormwater inspectors will follow the SOP while conducting The City of Fayetteville page - 27— NPDES Permit No. NCS000246 — Stormwater Plan July 2021 SCM inspections, maintain all inspection reports, and keeping all records in a central location. 7.4 Deed Restrictions and Protective Covenants Section 23-32 Minimum Stormwater Quality Control Requirements of Article III of the Stormwater Management Ordinance contains provisions that require deed restrictions and protective covenants to ensure that development projects remain consistent with approved plans. 7.5 Operation and Maintenance Plan Section 23-27 Plan Requirements of Article III of the Stormwater Management Ordinance contains provisions that require the execution of an operation and maintenance agreement between the City and the responsible party (owner) of each SCM. The provisions also stipulate that the owner must conduct annual inspections of SCMs, maintain proper records documenting operation and maintenance activities, and submit inspection reports to the City. In the case of single family residential projects only, the City will assume the responsibility for operating, maintaining, and inspecting required structural SCMs. Please note that Article III of the ordinance requires that the above Operation and Maintenance Plan be submitted to the City for review and approval prior to the issuance of a permit for the construction of the improvements. 7.6 Setbacks for Built -Upon Areas Section 23-32 Minimum Stormwater Quality Control Requirements of Article III of the Stormwater Management Ordinance contains provisions that require a minimum of 30-foot buffers on all perennial and intermittent streams draining less than or equal to 640 acres. Buffer widths of 75-feet are required on all perennial and intermittent streams draining greater than 640 acres. These buffers are recorded on record plats. 7.7 Education and Training Program The Stormwater Division developed an Administrative Manual that details how stormwater plans are to be prepared, submitted, and reviewed by the City. The Manual outlines the entire process from approval of the construction plans to the inspection and approval of the stormwater control measures (SCMs). The Manual was specifically prepared to educate and train the local engineers and developers on the new requirements for Post -Construction Site Runoff Controls. As a matter of fact, the City engaged a Stakeholder Committee consisting of local engineers and developers to assist in the development of the Administrative Manual. Since the Administrative Manual became effective in February 2012, local engineers and developers have used it for the preparation and submittal of plans to the City. In particular, the Appendices contain numerous forms that are required during the design, construction, and closeout phases of the SCMs. Additionally, City staff uses the Manual to review and approve the design, construction, and closeout of all stormwater projects. In particular, the Appendices contain numerous form letters that the City utilizes to approve, disapprove, or issue notices of violation for all phases of a stormwater project. The Stormwater Division also plans to review and update the Administrative Manual on an The City of Fayetteville page - 28— NPDES Permit No. NCS000246 — Stormwater Plan July 2021 as needed basis to ensure that it reflects any updates to Article III of the ordinance (Stormwater Control) or other procedural modifications. The Administrative Manual is available to the public on the City of Fayetteville Stormwater website(www.fayettvillenc.Rov/stormwater). During the current Permit cycle, the Administrative Manual and ordinance will be evaluated for potential amendments and reconciling proposed changes with the Administrative Manual. 7.8 Measurable Goals Table 7-2 describes the various Post -Construction Site Runoff Controls Program BMPs and the Measurable Goals for each BMP by permit term year. The City of Fayetteville page - 29— NPDES Permit No. NCS000246 — Stormwater Plan July 2021 Table 7-2: BMP Measurable Goals for the Post -Construction Site Runoff Controls Program BMP BMP Description Measurable Goals (by permit term year) 1 2 3 4 5 (a) Post- Maintain an ordinance Continue Continue Continue Continue Continue Construction (or similar regulatory administration administration administration administration administration Stormwater mechanism) for program and enforcement and enforcement and enforcement and enforcement and enforcement Management to address stormwater of the Stormwater of the Stormwater of the Stormwater of the Stormwater of the Stormwater Program runoff from new Control Ordinance Control Ordinance Control Ordinance Control Ordinance Control Ordinance development and redevelopment. (b) Strategies Maintain strategies that Continue Post- Continue Post- Continue Post- Continue Post- Continue Post - which include include a combination of Construction Site Construction Site Construction Site Construction Site Construction Site SCMs appropriate structural and / or non- Runoff Controls Runoff Controls Runoff Controls Runoff Controls Runoff Controls for the MS4 structural SCMs program by program by program by program by program by implemented in requiring SCMs, requiring SCMs, requiring SCMs, requiring SCMs, requiring SCMs, concurrence with (a) ensuring proper ensuring proper ensuring proper ensuring proper ensuring proper above. Provide a SCM operation SCM operation SCM operation SCM operation SCM operation mechanism to require and maintenance, and maintenance, and maintenance, and maintenance, and maintenance, long-term operation and and annual and annual and annual and annual and annual maintenance of inspections inspections inspections inspections inspections structural SCMs. Require annual inspection reports of permitted structural SCMs performed by a qualified professional. The City of Fayetteville page - 30— NPDES Permit No. NCS000246 — Stormwater Plan July 2021 BMP BMP Description Measurable Goals (by permit term year) 1 2 3 4 5 (c) Deed Provide mechanisms Continue to Continue to Continue to Continue to Continue to restrictions and such as recorded deed implement Deed implement Deed implement Deed implement Deed implement Deed protective restrictions, plats, and / Restrictions and Restrictions and Restrictions and Restrictions and Restrictions and covenants or protective covenants Protective Protective Protective Protective Protective so that development Covenants Covenants Covenants Covenants Covenants activities maintain the through through through through through project consistent with administration of administration of administration of administration of administration of approved plans. the Stormwater the Stormwater the Stormwater the Stormwater the Stormwater Control Control Control Control Control Ordinance Ordinance Ordinance Ordinance Ordinance (d) Operation and The developer shall Continue to Continue to Continue to Continue to Continue to maintenance plan provide the City with an implement implement implement implement implement operation and Operation and Operation and Operation and Operation and Operation and maintenance plan for the Maintenance Plan Maintenance Plan Maintenance Plan Maintenance Plan Maintenance Plan stormwater system, requirements requirements requirements requirements requirements indicating the operation through through through through through and maintenance actions administration of administration of administration of administration of administration of that shall be taken, the Stormwater the Stormwater the Stormwater the Stormwater the Stormwater specific quantitative Control Control Control Control Control criteria used for Ordinance Ordinance Ordinance Ordinance Ordinance determining when those actions shall be taken, and who is responsible for those actions. The City of Fayetteville page - 31— NPDES Permit No. NCS000246 — Stormwater Plan July 2021 BMP BMP Description Measurable Goals (by permit term year) 1 2 3 4 5 (f) Educational Provide educational Continue to Continue to Continue to Continue to Continue to materials and materials and training provide provide provide provide provide training for for developers. New Administrative Administrative Administrative Administrative Administrative developers materials may be Manual to educate Manual to educate Manual to educate Manual to educate Manual to educate developed by the City, and train local and train local and train local and train local and train local or the City may use engineers and engineers and engineers and engineers and engineers and materials adopted from developers developers. developers developers developers other programs and Review Manual adapted to the City's and propose new development and updates as redevelopment program. necessary. The City of Fayetteville page - 32— NPDES Permit No. NCS000246 — Stormwater Plan July 2021 7.9 Program Assessment The overall success of the Post -Construction Site Runoff Controls Program will be measured through the successful implementation of the components of the program. Program assessment will be reported with each Annual NPDES Permit Report discussing the activities completed in this section for the previous program year. In addition, success may also be measured specifically by the following: ➢ Number of Plans Reviewed ➢ Number of SCMs Installed ➢ Number of Inspections Conducted Section 8: Pollution Prevention and Good Housekeeping for Municipal Operations The City maintains a comprehensive Pollution Prevention and Good Housekeeping for Municipal Operations Program for applicable City owned and operated facilities. This includes inspection and training programs to reduce stormwater pollutant runoff from these municipal operations to the maximum extent practicable. Training materials developed locally and those available through EPA have been used in training programs, which are targeted to operations with the highest potential for impacting stormwater quality. The following Sections explain the BMPs to be implemented to meet this requirement. 8.1 BMP Summary Table Table 8-1 provides information concerning the BMPs to be implemented to fulfill the Pollution Prevention and Good Housekeeping for Municipal Operations Program requirements. Funding for the BMPs in this section is covered by local stormwater utility fees. Table 8-1: BMP Summary Table for the Pollution Prevention and Good Housekeeping for Municipal Operations Program BMP BMP Description (a) Inventory of municipal Maintain an inventory of municipal facilities and operations that have been facilities and determined to have significant potential for generating polluted stormwater operations runoff. Also maintain an inventory of municipally -owned structural SCMs. (b) Inspection and Implement an inspection and maintenance program for facilities and evaluation of municipal operations owned and operated by the City for potential sources of facilities and operations polluted runoff, including stormwater controls and conveyance systems. The inspection program shall evaluate pollutant sources, document deficiencies, plan corrective actions, implement appropriate controls, and document the accomplishment of corrective actions. The maintenance program shall include maintenance activities and procedures aimed at preventing or reducing pollutants generated from municipal facilities and operations. The City of Fayetteville page - 34— NPDES Permit No. NCS000246 — Stormwater Plan July 2021 (c) Site Pollution Maintain and implement Site Pollution Prevention Plans for municipal Prevention Plans for facilities owned and operated by the City that have been determined by the municipal facilities and City to have significant potential for generating polluted stormwater runoff operations that has the ultimate goal of preventing or reducing pollutant runoff. (d) Spill Response Maintain and implement spill response procedures for municipal facilities Procedures for and operations owned and operated by the City that have been determined municipal facilities and by the City to have significant potential for generating polluted stormwater operations runoff. (e) Prevent or minimize Describe measures that prevent or minimize contamination of the contamination of stormwater runoff from all areas used for vehicle and equipment cleaning, stormwater runoff from including fire stations that have more than three fire trucks and all areas used for ambulances. Perform all cleaning operations indoors, cover the cleaning vehicle and equipment operations, ensure wash water drains to the sanitary sewer system, collect cleaning stormwater runoff from the cleaning area and provide treatment or recycle, or other equivalent measures. If sanitary sewer is not available to the facility and cleaning operations take place outdoors, the cleaning operations shall take place on grassed or graveled areas to prevent point source discharges of the wash water into the storm drains or surface waters. Where cleaning operations cannot be performed as described above and when operations are performed in the vicinity of a storm drainage collection system, the drain is to be covered with a portable drain cover during cleaning activities. Any excess standing water shall be removed and properly handled prior to removing the drain cover. Facilities that serve three or fewer fire trucks and ambulances and that cannot comply with these requirements shall incorporate structural measures during facility renovation. (f) Streets, roads, and The City shall implement BMP's to reduce polluted stormwater runoff public parking lots from municipally owned streets, roads, and public parking lots within the maintenance corporate limits. The City of Fayetteville page - 35— NPDES Permit No. NCS000246 — Stormwater Plan July 2021 BMP BMP Description (g) Inspection and The City shall maintain and implement an inspection and maintenance Maintenance (I&M) for program for stormwater control measures (SCMs) owned and operated by municipally -owned or the municipality and the municipal storm sewer system (including catch maintained structural basins, the conveyance system, and structural stormwater controls). stormwater (SCMs) and the storm sewer system (h) Staff training Maintain and implement a training plan that indicates when, how often, who is required to be trained, and what they are to be trained on. 8.2 Facility Inventory and Site Inspections All parcels of land owned or operated by the City will be examined to determine whether they will be included in the inventory of sites for inclusion in the Pollution Prevention and Good Housekeeping for Municipal Operations Program. To be included in the final inventory means that those facilities will be inspected regularly, have SPPPs prepared and implemented, and their employees will be trained on a regular basis (among other activities). Facilities on the final inventory will have two or more buildings, stormwater drainage to the MS4, and a potential to generate polluted stormwater runoff. Table 8-2 shows the current inventory based on known operations. The list will be expanded if additional operations are identified through the inventory process. Table 8-2: Municipal Sites included in the Pollution Prevention and Good Housekeeping for Municipal Operations Program Facility Industrial Permit Physical Address PWC Wastewater Treatment Plant Yes 601 South Eastern Boulevard PWC Water Treatment Plant 502 Hoffer Drive PWC Electrical Storage Yard 1035 Old Wilmington Road PWC Fleet Maintenance Facility 1035 Old Wilmington Road Fayetteville Regional Airport Yes 400 Airport Road Fayetteville Area System of Transit Bus Garage Yes 455 Grove Street Environmental Services Facility Yes 455 Grove Street Building Maintenance Facility & Fueling Station 325 Grove Street Street Division Facility 335 Alexander Street Milan Street Storage Yard 400 Milan Road Marsh Street Storage Facility and Truck Wash 704 Marsh Street Parks and Recreation Maintenance Facility 602 Ann Street Parks and Recreation Maintenance / Storage Facility 214 Gray Street Waste Management Transfer Station 583 Winslow Street The City of Fayetteville page - 36— NPDES Permit No. NCS000246 — Stormwater Plan July 2021 Facilities on the final inventory list will be evaluated through inspections on a priority basis. Inspections will include the following: • Thorough assessment of facility operations, maintenance activities, maintenance schedules, and long-term inspection procedures. • Evaluation of waste disposal methods and documentation to ensure compliance with existing regulations and elimination of all potential pollution sources. • Evaluation of the stormwater drainage system, including catch basin inlets, structural best management practices and outfalls. • Evaluation of water quality conditions downstream of the facility and identification and elimination of pollution sources if discovered. • Review of spill response and clean up procedures with recommended revisions as appropriate. • Evaluation of housekeeping practices with recommended revisions as necessary to eliminate potential pollution sources. • Evaluation of outdoor storage facilities and recommendations for elimination of potential pollution sources. • Identification and elimination of dry weather discharges. • Review of Stormwater Pollution Prevention Plans where applicable including effluent monitoring (if required by permit). • Completion of a written report documenting findings and recommendations. Follow-up inspections and meetings with appropriate personnel will be conducted as necessary to ensure the elimination of all potential pollution sources. The supervisor and other management personnel of each facility will be contacted and provided with a copy of the written report. 8.3 Facility Site Pollution Prevention Plans Site Pollution Prevention Plans (SPPPs) will be developed for all facilities listed in Table 8.2 below. For facilities with their own Phase I NPDES Stormwater Permit, a detailed SPPP will be developed in accordance with their permits. All other facilities will be covered under the City of Fayetteville's Phase I MS4 permit, and shorter, more user-friendly versions of SPPPs will be developed for them. In all cases, the SPPP will be used as an implementation guide for maintaining good housekeeping and reducing stormwater pollution. All appropriate topics will be covered including best management practices, monitoring, training, inspections, spill prevention / response, vehicle / equipment cleaning, and preventative maintenance. All documentation will be kept in the SPPPs, including descriptions of deficiencies found and corrective actions taken. A site map will also be included in all SPPPs. 8.4 Municipal Spill Response Procedures Numerous activities conducted by City employees, both in the field and at facilities, have the potential to generate spills that may enter the MS4 and contaminate surface waters. Because of that risk, Spill Prevention and Response Procedures will be developed for all facilities (and associated field operations) listed in Table 8.2. For those facilities / operations that already have procedures in place, they will be reviewed and updated as necessary. To make the effort as seamless as possible, Spill Prevention and Response Procedures will be incorporated into SPPPs. The City of Fayetteville page - 37— NPDES Permit No. NCS000246 — Stormwater Plan July 2021 To that end, spill prevention and response evaluations will often be conducted in conjunction with evaluations to develop SPPPs. Once the procedures are developed, proper implementation will be evaluated as part of annual inspections. Items that will be evaluated and incorporated into Spill Prevention and Response Plans include the following: • Product storage tanks / containers, exposure, and secondary containment • Flow path and potential for entry into the MS4 • Spill history, response to those spills, and documentation • Activities that may generate spills • Operating procedures to prevent spills • Spill response procedures • Spill response equipment and other countermeasures • Employee training 8.5 Vehicle and Equipment Cleaning_ Operations The City recognizes the negative impacts that vehicle and equipment wash water runoff can have on stormwater and, ultimately, surface waters. Municipal employees wash the majority of vehicles and equipment at commercial or municipal vehicle wash facilities that drain to the sanitary sewer. Vehicle and equipment washing at municipal facilities will be assessed during annual inspections at all facilities listed in Table 8-2. A section regarding vehicle and equipment washing will then be included in the SPPP of each facility that conducts washing activities. Where washing is found to not be in accordance with the City's NPDES Permit, corrective actions will be implemented as appropriate to the conditions at each facility. Once the SPPPs are developed, washing activities will continue to be evaluated during facility inspections. 8.6 BMP Selection for Streets, Roads, and Public Parking Lots Maintenance Streets, roads, and parking lots can be a significant source of stormwater pollution. In previous years, the City of Fayetteville has implemented various BMPs to address these pollutants within the MS4 by cleaning catch basins and other MS4 maintenance activities. As required by the City's current NPDES Municipal Stormwater Discharge Permit, the City has evaluated additional types of BMPs that, in the City's opinion, would best address polluted stormwater runoff from municipally -owned streets, roads, and public parking lots prior to these pollutants entering the MS4. The City's `BMP Evaluation for Municipally -Owned Streets, Roads, and Public Parking Lots" summarizes the City's evaluation of BMPs to reduce polluted stormwater runoff from municipally - owned streets, roads, and public parking lots within the corporate limits. The City's evaluation focused on the following BMPs: Street Sweeping Yard Waste Containerization Loose Leaf Collection Spill Response (HAZMAT) The City of Fayetteville page - 38— NPDES Permit No. NCS000246 — Stormwater Plan July 2021 Person Street "Greenstreet" Streetscape Public Parking Lots Animal Control Dog Park Coordination with NCDOT Therefore and based on its evaluation, the City has selected the above BMPs to reduce polluted stormwater runoff from its municipally -owned streets, roads, and public parking lots. All of the above BMPs are outlined in the next section. 8.7 BMP Implementation for Streets, Roads, and Public Parking Lots Maintenance The following are BMPs that the City is either currently implementing or will implement to reduce polluted stormwater runoff from its municipally -owned streets, roads, and public parking lots. Street Swe0in— The Stormwater Division currently funds the City's entire Street Sweeping operations. The City Street Maintenance Division performs this service on City streets as well as on some NCDOT roads, including selected thoroughfares, through a maintenance agreement. In regards to the street sweeping schedule, the thoroughfares are typically swept at night due to less traffic. These streets are swept ten (10) times during the year or about once per month except during the heart of winter. The sweeping process requires a water spray that does not work well in cold weather. The thoroughfare schedule includes NCDOT streets through the agreement previously referenced. Residential / subdivision streets are swept four (4) times per year plus shortly behind the leaf collection as close as possible. Thus, most of the residential / subdivision streets are swept five (5) or six (6) times peryear. Yard Waste Containerization — The City's Environmental Services Department collects containerized yard waste once per week throughout the year. Citizens have the choice to purchase a brown yard waste container through Environmental Services, or may use clear plastic yard waste bags to containerize debris. Containerization of yard waste and debris helps the City to continue to look appealing, as well as to prevent this material from flowing into the storm drainage system. Details regarding the pickup of yard waste are outlined in Article I, Chapter 22 of the Solid Waste Ordinance. Stormwater promotes yard waste containerization through its educational program to help prevent stormwater pollution. Loose Leaf Collection — The Stormwater Division promotes the City of Fayetteville's loose leaf collection. During the fall leaf season, City residents can place their loose leaves and pine straw at the curb for pick-up during specific collection periods. This program provides for the timely removal of the leaves prior to them being washed into the storm drainage system. Stormwater coordinates with Environmental Services to educate citizens on proper placement of their loose yard waste to ensure that it does not reach the drainage system. At other times throughout the year, Chapter 22, Article I of the City's Solid Waste Ordinance requires containerization of all leaves for efficient and effective pick-up. Again, the containerization requirement keeps the leaves from being washed down streets and other conveyances, and into the storm drainage system. Spill Response — The City of Fayetteville's Hazardous Materials (HAZMAT) Team provides regional emergency spill response. The members of the HAZMAT unit are certified in hazardous The City of Fayetteville page - 39— NPDES Permit No. NCS000246 — Stormwater Plan July 2021 materials by the State of North Carolina. Firemen who are part of the HAZMAT team also receive a wide variety of training to handle different types of hazardous materials and situations once they are assigned. The HAZMAT team is also contracted by the State of North Carolina as one of seven Regional Response teams. The team is in charge of responding to incidents that cover a twelve county area. It is through these response teams that counties in the region receive the necessary help and materials to handle large HAZMAT calls. The Stormwater Division takes an active role in any HAZMAT spill response where material could potentially enter the drainage system and eventually Waters of the State. To participate in this process, Stormwater Division personnel have received general HAZMAT training. Stormwater Division personnel will plug any drainage lines in the vicinity of a spill where the spill might enter a portion of the drainage system. If necessary, Stormwater Division personnel will contact an environmental firm who is licensed and permitted to clean materials out of the storm drainage system. Stormwater Division personnel coordinate the efforts to ensure that hazardous materials do not reach the Waters of the State. Person Street "Greenstreet" Streetscape — The Person Street Green Street project is complete and monitoring of the project finished in the spring of 2020. The final report was turned over to the City in the winter of 2020. The Person Street "Greenstreet" project encompasses two blocks of Person Street (which is a major corridor for Downtown Fayetteville). Person Street is located upstream and discharges its runoff to Blounts Creek. The design for this project incorporates innovative Low Impact Development (LID) devices which aids in runoff reduction and pollution reduction. Devices such as linear bio- filtration bump -outs, Silva Cells, and an experimental undersized permeable pavement design are used in this project. These devices meet LID volume reduction and quality improvement goals for this project. Blounts Creek is a biologically impaired stream upstream of the Greenstreet project and benefits from improved water quality from the proposed devices. Public Parking Lots — The Filterra systems that were installed in the Amtrak parking lots were removed during construction of the Segra Baseball Stadium. Two Filterra units were installed on Person Street for use in the Person Street Green Street. City -owned parking lots are swept by street maintenance on an as needed basis and when requested by City staff. Animal Control — On June 24, 2013, the Fayetteville City Council adopted amendments to the Animal Control Ordinance which requires owners of animals to immediately dispose of animal waste from any public or private property, properly. Violators of the Ordinance can face violation notices, fines, leading up to loss of animal (until fees are paid) for habitual offenders. This ordinance will not only help the community to look better, but it will also have a positive impact on water quality. Dog ark — The City of Fayetteville operates the Riverside Dog Park, located near the Cape Fear Botanical Gardens. There are two designated areas, one for dogs smaller than twenty-five pounds and the other for any dog larger. All dogs in the park are to be on a leash and have license and tags on their collars. Additionally, dog owners are educated and encouraged to properly dispose of their dog's The City of Fayetteville page - 40— NPDES Permit No. NCS000246 — Stormwater Plan July 2021 waste. The proper disposal of dog waste makes for a better park but it also improves the quality of the stormwater runoff leaving the park. Coordination with NCDOT — The Stormwater Division coordinates with the local NCDOT on various stormwater activities such as street sweeping and ditch maintenance programs as well as issues related to their NPDES permit implementation. As indicated previously, the City is reimbursed for street sweeping various NCDOT roads through an existing maintenance agreement. 8.8 Inspection and Maintenance for Municipally Owned or Maintained Stormwater Control Measures (SCMs) and Storm Sewer System The City provides several municipal operations designed to keep its storm sewer system functioning properly. All of these operations impact the storm sewer system. Thus, it is important to develop operation and maintenance programs that take impacts to the storm sewer system into consideration. Initially it will be important to meet with appropriate personnel within these operations. Such meetings will provide a forum to gather information about field activities and potential impacts, review operation and maintenance procedures, and discuss cooperative roles for updating good housekeeping programs and making improvements. Observations of field activities that impact the storm sewer system will also be a key part of developing operation and maintenance programs. Seeing activities take place first-hand and obtaining input from field employees will provide important information that may not be obtained during an office meeting. Some of these municipal operations already have well -established operation and maintenance programs. These programs will be reviewed in terms of how well they address impacts to the storm sewer system and subsequently updated if necessary. Where programs are lacking or deficient, the City will work with appropriate personnel to develop programs and procedures as well as to conduct training of field employees on how to properly implement the programs and procedures. Based on previous experience with its old permit, the City has and is currently implementing operation and maintenance programs and procedures as outlined below. As part of the development process, the programs and procedures as outlined below will be reviewed and modified as necessary to better protect the storm sewer system. Drainage Inspection — The Stormwater Division makes routine inspections of the drainage system based on drainage complaints. Stormwater Division personnel inspect the problem area, assess the source of the problem, then report the problem to the appropriate agency (City Street Maintenance Division, City or County Engineering, NCDOT, etc.). The Stonmwater Division maintains a computerized database of open Work Orders until the problem is resolved. This complaint driven process was greatly enhanced based on the results from the stormwater inventory. Therefore, based on data from the inventory, the inspection and maintenance of the storm drainage system has become more efficient, effective, and systematic. Additionally, all members of the City's Street Maintenance Crews including the Leaf Cleaning Crews have been instructed to inspect the storm drainage system as they carry out their daily responsibilities in the field. Based on their field observations, they report any potential maintenance needs through the proper channels. Also, the Inspectors in the Construction Management Division look for any drainage system maintenance needs as they inspect construction projects involving new and The City of Fayetteville page - 41— NPDES Permit No. NCS000246 — Stormwater Plan July 2021 replacement / upgraded infrastructure throughout the City. DrainagSystem Maintenance — The City Street Maintenance Division routinely cleans the piped portions of the storm sewer system using a Jet -Vac process. This maintenance practice provides benefits by removing sediments and other pollutants that might otherwise be washed downstream during a heavy rain. The Stormwater Division has also purchased a camera system (RovverX Long - Range Pipe Inspection Crawler) to assist in inspecting storm drainage pipe. The City uses the camera to videotape various pipes looking for damaged pipes, problems with pipe joints, and potential illegal connections to the storm drain system. The camera system has the capability to take video and still images during inspections. The camera has greatly expanded system maintenance and upkeep, while allowing for a more timely resolution to problems that are detected. Limited Creek Cleaning Program — The Stormwater Division has a Limited Creek Cleaning Program which essentially removes trash, debris and undergrowth from the existing ditches, channels and creek banks in order to proactively remove potential threats to the public right of way or city -owned infrastructure. Crews may perform limited vegetation maintenance to ensure that the character of the channel is maintained, however the program is not intended to increase the capacity or improve any conveyance characteristics of the channel by excavation or filling; thus, the name Limited Creek Cleaning Program. Beaver Management Program — The City of Fayetteville partners with USDA to remove debris and obstructions in local waterways. To accomplish this, the Stormwater Division coordinates with the local wildlife Beaver Management Assistance Program (BMAP) to provide City residents with these needed services to reduce or eliminate property damage and threats to human health and safety caused by beaver activities within the City limits. The beaver population in local urban streams continues to grow and be problematic for property owners. 8.9 Employee / Staff Training Training seminars will be conducted for employees at the facilities listed in Table 8-2 based on a priority schedule. The goal of these training seminars will be to inform employees of the actions necessary to reduce the discharge of pollutants from their facilities / operations and protect water quality. The following topics will be included in the seminar: 1) Overview of general water quality conditions in the City of Fayetteville and reasons for protecting water quality 2) Description of common pollutants, their sources, and water quality impacts 3) Description of the actions that each facility should take to reduce discharges of pollutants, with an emphasis on good housekeeping 4) Description of effective spill prevention measures that should be employed at each facility 5) Discussion of typical pollution sources at municipal operations and specific actions that should be taken to eliminate these sources and protect water quality 6) Review of the Site Pollution Prevention Plan where applicable 7) Explanation of the potential negative consequences of failing to control pollutants at facilities 8) Overview of IDDE Program and how to report observed water quality problems The City of Fayetteville page - 42— NPDES Permit No. NCS000246 — Stormwater Plan July 2021 The seminars will include a combination of classroom -style presentations and hands-on outdoor activities. Written materials including a summary of good housekeeping practices and spill prevention / control techniques will also be distributed during the seminars. 8.10 Measurable Goals Table 8-3 describes the various Pollution Prevention and Good Housekeeping for Municipal Operations Program BMPs and the Measurable Goals for each BMP by permit term year. The City of Fayetteville page - 43— NPDES Permit No. NCS000246 — Stormwater Plan July 2021 Table 8-3: BMP Measurable Goals for the Pollution Prevention and Good Housekeeping for Municipal Operations Program BMP BMP Description Measurable Goals (by permit term year) 1 2 3 4 5 (a) Inventory of Maintain an inventory Maintain an Maintain an Maintain an Maintain an Maintain an municipal facilities of municipal facilities inventory of inventory of inventory of inventory of inventory of and operations and operations that municipal facilities municipal facilities municipal facilities municipal facilities municipal facilities have been determined and municipally- and municipally- and municipally- and municipally- and municipally - to have significant owned structural owned structural owned structural owned structural owned structural potential for generating SCMs. Review and SCMs. Review and SCMs. Review and SCMs. Review and SCMs. Review and polluted stormwater update as update as update as update as update as runoff. Also maintain an inventory of necessary. necessary. necessary. necessary. necessary. municipally -owned structural SCMs. (b) Inspection and Implement an Conduct Conduct Conduct Conduct Conduct evaluation of inspection and inspections of inspections of inspections of inspections of inspections of municipal facilities maintenance program applicable facilities applicable facilities applicable facilities applicable facilities applicable facilities and operations for facilities and and make and make and make and make and make operations owned and corrective actions corrective actions corrective actions corrective actions corrective actions operated by the City for where necessary. where necessary. where necessary. where necessary. where necessary. potential sources of polluted runoff, including stormwater controls and conveyance systems. The City of Fayetteville page - 44— NPDES Permit No. NCS000246 — Stormwater Plan July 2021 BMP BMP Description Measurable Goals (by permit term year) 1 2 3 4 5 (c) Site Pollution Maintain and implement Review and Review and Review and Review and Review and Prevention Plans Site Pollution update facility update facility update facility update facility update facility for municipal Prevention Plans for Site Pollution Site Pollution Site Pollution Site Pollution Site Pollution facilities and municipal facilities Prevention Plans Prevention Plans Prevention Plans Prevention Plans Prevention Plans operations owned and operated by as necessary and as necessary and as necessary and as necessary and as necessary and the City that have been continue continue continue continue continue determined by the City implementation of implementation of implementation of implementation of implementation of to have significant Site Pollution Site Pollution Site Pollution Site Pollution Site Pollution potential for generating Prevention Plans Prevention Plans Prevention Plans Prevention Plans Prevention Plans polluted stormwater runoff that has the ultimate goal of preventing or reducing pollutant runoff. (d) Spill Response Maintain and implement Review facility Review facility Review facility Review facility Review facility Procedures for spill response procedures Spill Response Spill Response Spill Response Spill Response Spill Response municipal facilities for municipal facilities Procedures and Procedures and Procedures and Procedures and Procedures and and operations and operations owned and update as update as update as update as update as operated by the City that necessary. necessary. necessary. necessary. necessary. have been determined by Continue Continue Continue Continue Continue the City to have implementation of implementation of implementation of implementation of implementation of significant potential for procedures. procedures. procedures. procedures. procedures. generating polluted stormwater runoff. (e) Prevent or Maintain and implement Review procedures Review procedures Review procedures Review procedures Review procedures minimize measures that prevent or for vehicle and for vehicle and for vehicle and for vehicle and for vehicle and contamination of minimize contamination equipment cleaning equipment cleaning equipment cleaning equipment cleaning equipment cleaning stormwater runoff of the stormwater runoff operations and operations and operations and operations and operations and from all areas used from all areas used for update as necessary update as necessary update as necessary update as necessary update as necessary for vehicle and vehicle and equipment equipment cleaning cleaning, except for facilities that serve three or fewer fire trucks and ambulances. The City of Fayetteville page - 45— NPDES Permit No. NCS000246 — Stormwater Plan July 2021 BMP BMP Description Measurable Goals (by permit term year) 1 2 3 4 5 (f) Streets, roads, The City shall Review procedures Review Review Review procedures Review procedures and public parking implement BMPs to and BMPs for procedures and procedures and and BMPs for and BMPs for lots maintenance reduce polluted streets, roads, and BMPs for streets, BMPs for streets, streets, roads, and streets, roads, and stormwater runoff from public parking lots roads, and public roads, and public public parking lots public parking lots municipally -owned maintenance and parking lots parking lots maintenance and maintenance and streets, roads, and public update as necessary maintenance and maintenance and update as necessary update as necessary parking lots within the update as update as corporate limits. necessary necessary (g) Inspection and The City shall Continue Continue Continue Continue Continue Maintenance for implement and maintain implementation of implementation implementation of implementation of implementation of municipally- an inspection and the operation and of the operation the operation and the operation and the operation and owned or maintenance program maintenance and maintenance maintenance maintenance maintenance maintained for stormwater control program for program for program for program for program for stormwater control measures SCMs, and the structural structural structural structural structural measures (SCMs) storm sewer system stormwater SCMs stormwater stormwater SCMs stormwater SCMs stormwater SCMs and the storm (including catch basins, and the storm SCMs and the and the storm and the storm and the storm sewer system the conveyance system, sewer system and storm sewer sewer system and sewer system and sewer system and (including catch and structural review and update system and review and update review and update review and update basins, the stormwater as necessary review and as necessary as necessary as necessary conveyance controls). update as system, and necessary structural stormwater controls) The City of Fayetteville page - 46— NPDES Permit No. NCS000246 — Stormwater Plan July 2021 BMP BMP Description Measurable Goals (by permit term year) 1 2 3 4 5 (h) Staff training Implement and Maintain Conduct annual Conduct annual Conduct annual Conduct annual Conduct annual a training plan that staff training on staff training on staff training on staff training on staff training on indicates when, how Good Good Good Good Good often, who is required to housekeeping, Spill housekeeping, Spill housekeeping, housekeeping, housekeeping, be trained, and what Response, and Site Response, and Site Spill Response, Spill Response, Spill Response, they are to be trained on. Pollution Pollution and Site and Site and Site Prevention Plans Prevention Plans Pollution Pollution Pollution (where applicable) (Where applicable) Prevention Plans Prevention Plans Prevention Plans (where (where (where applicable) applicable) applicable) The City of Fayetteville page - 47— NPDES Permit No. NCS000246 — Stormwater Plan July 2021 8.11 Program Assessment The overall success of the Pollution Prevention and Good Housekeeping for Municipal Operations Program will be measured through the successful implementation of the components of the program. Program assessment will be reported with each Annual NPDES Permit Report discussing the activities completed in this section for the previous program year. In addition, success may also be measured specifically by the following: ➢ Number of Inspections Conducted ➢ Number of Problems Discovered and Resolved Section 9: Industrial Facilities Evaluation and MonitorinL- The City maintains an Industrial Facilities Evaluation and Monitoring Program to evaluate and monitor discharges to the City's MS4 from applicable industrial facilities. This includes inspection and monitoring programs to evaluate facilities that may contribute or have the potential to contribute substantial pollutant loads to the MS4. The following Sections explain the BMPs to be implemented to meet this requirement. 9.1 BMP Summary Table Table 9-1 provides information concerning the BMPs to be implemented to fulfill the Industrial Facilities Evaluation and Monitoring Program requirements. Funding for the BMPs in this section is covered by local stormwater utility fees. Table 9-1: BMP Summary Table for the Industrial Facilities Evaluation and Monitoring Program BMP BMP Description (a) Maintain an Inventory Maintain an inventory of permitted hazardous waste treatment, disposal, of Industrial Facilities and recovery facilities, industrial facilities that are subject to Section 313 of Title III of the Superfund Amendments and Reauthorization Act of 1986 (SARA), industrial facilities identified with an industrial activity permitted to discharge stormwater to the City's MS4, or as identified as an illicit discharge under the IDDE Program. For the purposes of the City's NPDES Permit, industrial activities shall mean all permitted industrial activities as defined in 40 CFR 122.26. (b) Inspection Program Identify priorities and inspection procedures. At a minimum, priority facilities include those identified above in subsection (a). (c) Evaluate Industrial The City is required to evaluate control measures implemented at Facilities discharging permitted hazardous waste treatment, disposal, and recovery facilities, stormwater to the industrial facilities that are subject to Section 313 of Title III of the City's MS4 Superfund Amendments and Reauthorization Act of 1986 (SARA), industrial facilities identified with an industrial activity permitted to The City of Fayetteville page - 48— NPDES Permit No. NCS000246 — Stormwater Plan July 2021 BMP BMP Description discharge stormwater to the City's MS4, or as identified as an illicit discharge under the IDDE Program. For permitted facilities, the City shall establish procedures for reporting deficiencies and non-compliance to the permitting agency. Where compliance with an existing industrial stormwater permit does not result in adequate control of pollutants to the MS4, the City will recommend and document the need for permit modifications or additions to the permit issuing authority. For the purposes of the City's NPDES Permit, industrial activities shall mean all permitted industrial activities as defined in 40 CFR 122.26. For the purpose of the City's NPDES Permit, the City is authorized to inspect the permitted hazardous waste treatment, disposal, and recovery facilities as an authorized representative of the Director. 9.2 Industrial Facility Inventory Facilities included in the inventory will fit into one or more of the following categories: hazardous waste TSD facility, SARA Title III facility (TRI reporter), NPDES Stormwater permitted facility, Stormwater No Exposure Certificate facility, and Industrial Wastewater Pre- Treatment permitted facility. Currently, a list of 33 facilities has been developed showing those facilities that discharge to the City's MS4 and have the potential to discharge significant pollutant loads. The list forms the basis of the industrial inspection and monitoring program inventory. The list was compiled by obtaining information from the Fayetteville Regional Office of NCDEQ, field findings, Yellow Pages review, and other sources. The inventory will be modified as facilities on the list start up or shut down. Other facilities that do not fit into the categories described above may be added to the inventory as well. An example would be a facility discovered during field activities to have an illicit discharge or pollution issues. 9.3 Industrial Facilities Inspection Program The purpose of the Industrial Facilities Inspection Program is to evaluate activities at industrial facilities that may impact stormwater discharges, and then work with problem facilities to reduce identified stormwater pollution. To effectively accomplish the goals of the program, the City has developed a standard operating procedure (SOP) that is used by all of its Inspectors as they make industrial facility inspections. The SOP provides a step-by-step outline as to how the inspection as well as any needed follow-up actions is to take place. Additionally, the City has updated a previously developed standard Inspection Form using the EPA Guidance Manual. The new form is used and filled out by all of the Inspectors conducting inspections of industrial facilities. The Inspection Form contains an extensive checklist including the following: The City of Fayetteville page - 49— NPDES Permit No. NCS000246 — Stormwater Plan July 2021 o Review of the Stormwater Pollution Prevention Plan (SWPPP) o Review and inspection of all activities both inside and outside of the facility o Observations at all stormwater outfalls o BMPs are reviewed and their effectiveness assessed o History of any spills or leaks are reviewed o Photographs are taken of the facility and its activities Industrial inspections are conducted on a priority basis. Those industries with the greatest potential to cause environmental harm and impact the quality of stormwater runoff are assigned a higher priority and inspected before others. The City Inspector completes an industrial site inspection checklist report as described above for each site inspected. The inspection checklist information is transferred to an Excel spreadsheet as a permanent record. The City is currently inspecting all 33 of the facilities on the above referenced inventory on an annual basis. If problems are noted during the inspection, the facility is notified of the deficiencies and instructed to make the necessary improvements in order to achieve compliance. The compliance status of such facilities is indicated as "pending" in the inventory to note that the facility will need to be re -inspected at a later date to determine compliance. Once the facility has achieved compliance, the inventory is updated to indicate that the facility "complied". As a supplement to the industrial inspections and in a continuing effort to improve local water quality, the City inspects area restaurants to make sure that they are practicing good housekeeping in particular in the disposal of their cooking waste byproducts (grease). Similar to the industrial inspections, the City Inspector completes a site inspection checklist report for each restaurant inspected. The inspection checklist information is transferred to a database as a permanent record. As part of this inspection process, the City Inspectors provide the restaurants with educational materials and notify the owners of educational and training resources available to them through the City. If the restaurant is found to be in non-compliance, the inspector will issue a Notice of Violation (NOV), and provide guidance on how the problem can be remedied. If the issues are later found to be unresolved, or not satisfactory, fines can be issued. 9.4 Evaluation Measures During an industrial inspection, the City Inspector conducts visual monitoring of the receiving waters at the industrial discharge point. The Inspector checks to see if the discharge has an abnormal color, any odor, or sheen on the surface. The inspector also collects a sample of the discharge for visual observation and to determine if any substances are suspended in the water column. If necessary, photographs are taken of the outfall. If evidence of polluted runoff is suspected, a sample of the discharge is collected and further analyzed by an approved laboratory for a number of pollutant parameters. If pollutants are verified in the runoff, the City notifies the facility and requires actions to be taken to remedy the situation. Since the City is acting on behalf of NCDEQ in the majority of the industrial inspections and anytime there is a potential violation or problem on any of the State permitted facilities, the City The City of Fayetteville page - 50— NPDES Permit No. NCS000246 — Stormwater Plan July 2021 notifies the Fayetteville Regional Office of NCDEQ of the situation. There is an excellent working relationship between the Stormwater Division and the local NCDEQ office. As an EPA requirement and supplemental to the major outfall inspections described earlier in Section 5.4, the City also monitors and inspects outfalls (12 inches and larger) associated with industrial activities to make sure that they are not discharging any potential pollutants to the City's storm drainage system or to Waters of the State. Similar to the major outfall inspections, the City Inspector completes an outfall inspection checklist report for each industrial outfall inspected. The inspection checklist information is transferred to a database as a permanent record. The City is currently inspecting 46 industrial outfalls. 9.5 Measurable Goals Table 9-2 describes the various Industrial Facilities Evaluation and Monitoring Program BMPs and the Measurable Goals for each BMP by permit term year. The City of Fayetteville page - 51— NPDES Permit No. NCS000246 — Stormwater Plan July 2021 Table 9-2: BMP Measurable Goals for the Industrial Facilities Evaluation and Monitoring Program BMP BMP Description Measurable Goals (by permit term year) 1 2 3 4 5 (a) Maintain an Maintain an inventory of Update the Update the Update the Update the Update the Inventory of permitted hazardous industrial facility industrial facility industrial facility industrial facility industrial facility Industrial Facilities waste treatment, inventory as inventory as inventory as inventory as inventory as disposal, and recovery needed needed needed needed needed facilities, industrial facilities that are subject to Section 313 of Title III of the Superfund Amendments and Reauthorization Act of 1986 (SARA), industrial facilities identified with an industrial activity permitted to discharge stormwater to the City's MS4, or as identified as an illicit discharge under the IDDE Program. (b) Inspection Identify priorities and Review and Review and Review and Review and Review and Program inspection procedures. update Standard update Standard update Standard update Standard update Standard Operating Operating Operating Operating Operating Procedures and Procedures and Procedures and Procedures and Procedures and Inspection Forms Inspection Forms Inspection Forms Inspection Forms Inspection Forms as necessary as necessary as necessary as necessary as necessary The City of Fayetteville page - 53— NPDES Permit No. NCS000246 — Stormwater Plan July 2021 BMP BMP Description Measurable Goals (by permit term year) 1 2 3 4 5 (c) Evaluate The City is required to Conduct Conduct Conduct Conduct Conduct Industrial Facilities evaluate control inspection and inspection and inspection and inspection and inspection and discharging measures implemented monitoring monitoring monitoring monitoring monitoring stormwater to the at permitted hazardous activities based on activities based on activities based on activities based on activities based on City's MS4 waste treatment, established established established established established disposal, and recovery procedures and procedures and procedures and procedures and procedures and facilities, industrial prioritization prioritization prioritization prioritization prioritization facilities that are strategy at all strategy at all strategy at all strategy at all strategy at all subject to Section 313 industrial industrial industrial industrial industrial of Title III of the facilities facilities facilities facilities facilities Superfund Amendments and Reauthorization Act of 1986 (SARA), industrial facilities identified with an industrial activity permitted to discharge stormwater to the City's MS4, or as identified as an illicit discharge under the IDDE Program. The City of Fayetteville page - 54— NPDES Permit No. NCS000246 — Stormwater Plan July 2021 9.6 Program Assessment The overall success of the Industrial Facilities Evaluation and Monitoring Program will be measured through the successful implementation of the components of the program. Program assessment will be reported with each Annual NPDES Permit Report discussing the activities completed in this section for the previous program year. In addition, success may also be measured specifically by the following: ➢ Number of Inspections Conducted ➢ Number of Problems Discovered and Resolved Section 10: Water Quality Assessment and Monitoring The City maintains a Water Quality Assessment and Monitoring Program to monitor and assess the quality of streams within the City as required by the NPDES stormwater permit. Information gained from the program can be used to help identify and eliminate sources of pollution and illicit discharges, track short-term and long-term trends, and, where possible, gauge the effectiveness of stormwater management efforts and programs conducted by the City. The following Sections explain the BMPs to be implemented to meet this requirement. 10.1 BMP Summary Table Table 10-1 provides information concerning the BMPs to be implemented to fulfill the Water Quality Assessment and Monitoring Program requirements. Funding for the BMPs in this section is covered by local stormwater utility fees. Table 10-1: BMP Summary Table for the Water Quality Assessment and Monitoring Program BMP BMP Description (a) Water Quality Maintain a Water Quality Assessment and Monitoring Plan. The Plan Assessment and shall include a schedule for implementing the Monitoring Plan proposed assessment and monitoring activities. (b) Water Quality The City shall implement and maintain the Water Quality Assessment and Monitoring Monitoring Plan submitted to DEMLR. 10.2 Water Quality Assessment and Monitoring Plan The City has been conducting water quality monitoring of streams and stormwater discharges since the inception of its NPDES Stormwater Permit Program in 1995. Initially, the monitoring program focused mainly on identifying illicit discharges. Data was used to identify and eliminate these illegal discharges to the MS4 and surface waters and proved to be highly successful. While current water quality monitoring efforts continue to be used for this purpose, the program has been expanded over the years to include a wider array of water quality parameters with the additional goal of identifying short-term and long-term water quality trends and gauging overall program effectiveness, where possible. The City of Fayetteville page - 55— NPDES Permit No. NCS000246 — Stormwater Plan July 2021 As part of the new NPDES permit and the Stormwater Plan, the Stormwater Division developed and submitted a Water Quality Assessment and Monitoring Plan to NCDEQ via a June 12, 2013 email with the Plan as an attachment. The Plan detailed proposed monitoring activities, parameters, and data assessment required by the Permit. The Plan specified water quality monitoring activities to be performed on a quarterly basis at a total of 6 stream sites on the major watersheds in the City. Monitoring will be conducted for chemical and physical parameters on a fixed interval monitoring basis. Staff at NCDEQ reviewed and approved the Plan later on June 12, 2013. Table 10-2 provides a list of the water quality parameters sampled at the monitoring sites. Table 10-3 contains a description and location of the 6 monitoring sites in the Monitoring Plan. Figure 10-1 shows a map and location of the 6 monitoring sites within the Monitoring Plan. Table 10-2: Water Quality Monitoring Parameters Parameter Sample Type Frequency Temperature In -situ Quarterly Turbidity In -situ Quarterly Dissolved Oxygen In -situ Quarterly pH In -situ Quarterly Conductivity In -situ Quarterly Total Suspended Solids Grab Quarterly Total Nitrogen Grab Quarterly Total Kjeldahl Nitrogen Grab Quarterly Ammonia (NH3) Grab Quarterly NO2 + NO3 Grab Quarterly Total Phosphorous Grab Quarterly Chromium (Cr) Grab Quarterly Copper (Cu) Grab Quarterly Lead (Pb) Grab Quarterly Zinc (Zn) Grab Quarterly Fecal Coliform Grab Quarterly The City of Fayetteville page - 56— NPDES Permit No. NCS000246 — Stormwater Plan July 2021 Table 10-3: Description of City of Fayetteville Water Quality Monitoring Sites Site Stream Location BLT Blounts Creek Culvert at Campbell Avenue XCK Cross Creek Culvert at Hillsboro Street BVR Beaver Creek Bridge at Cumberland Road BCK Buckhead Creek Culvert at Coventry Road LRC Little Rockfish Creek Bridge at Lakewood Drive CCK Carvers Creek Culvert at Ramsey Street and 1-295 The City of Fayetteville page - 57— NPDES Permit No. NCS000246 — Stormwater Plan July 2021 FGRTBRAGG 1:1a ES CREEK LITTLE ROCKFISH CRE K 1 BEA1,CREEK2 i Burl BEAVER CREEK-31 STEWARTS,CREEK• e r I BLOl1NTS CREEK r� CREEK - 1 pCAPE FEL414•2 LITTLE R�CKFISH-CREEK CREEK Legend Drainsge Basin City of Fayetteville N at in City Town of Hope Mills Town of Spring Lake 'Nat ersafthe State Monitoring Site Location 0 12,000 24.000 Feet Figure 10-1: Fayetteville Water Quality Monitoring Sites The City of Fayetteville page - 58— NPDES Permit No. NCS000246 — Stormwater Plan July 2021 10.3 Water Quality Monitoring Implementation The City prepared and submitted its Water Quality Assessment and Monitoring Plan to NCDEQ in June 2013 as described in Section 10-2 above. Upon receiving approval of the plan from NCDEQ in June 2013, the City began implementation of the plan to conduct quarterly fixed interval monitoring at the 6 specified monitoring sites. Following completion of monitoring activities at the end of each fiscal year (June 30), monitoring data will be analyzed to determine water quality trends and gauge program effectiveness where possible, especially in the areas of illicit discharge detection and elimination. 10.4 Measurable Goals Table 10-4 describes the various Water Quality Assessment and Monitoring Program BMPs and the Measurable Goals for each BMP by permit term year. The City of Fayetteville page - 59— NPDES Permit No. NCS000246 — Stormwater Plan July 2021 Table 10-4: BMP Measurable Goals for the Water Quality Assessment and Monitoring Program BMP BMP Description Measurable Goals (by permit term year) 1 2 3 4 5 (a) Water Quality Maintain a Continue to Continue to Continue to Continue to Continue to Assessment and Water Quality maintain the water maintain the water maintain the water maintain the water maintain the water Monitoring Plan Assessment and quality assessment quality assessment quality assessment quality assessment quality assessment Monitoring Plan. The and monitoring and monitoring and monitoring and monitoring and monitoring Plan shall include a plan. plan. plan. plan. plan. schedule for implementing the proposed assessment and monitoring activities. (b) Water Quality The City shall implement Continue to Continue to Continue to Continue to Continue to Monitoring and maintain the Water conduct Water conduct Water conduct Water conduct Water conduct Water Quality Assessment and Quality Quality Quality Quality Quality Monitoring Plan Assessment and Assessment and Assessment and Assessment and Assessment and submitted to DEMLR. Monitoring Monitoring Monitoring Monitoring Monitoring activities per the activities per the activities per the activities per the activities per the approved plan approved plan approved plan approved plan approved plan The City of Fayetteville page - 60— NPDES Permit No. NCS000246 — Stormwater Plan July 2021 10.5 Program Assessment The overall success of the Water Quality Assessment and Monitoring Program will be measured through the successful implementation of the components of the program. Program assessment will be reported with each Annual NPDES Permit Report discussing the activities completed in this section for the previous program year. In addition, success may also be measured specifically by the following: ➢ Number of Samples Collected ➢ Number of Parameters Analyzed ➢ Data Analysis to Determine Trends Section 11: Total Maximum Daily Loads (TMDLs) The Stormwater Division has determined that a Total Maximum Daily Load (TMDL) has not yet been developed and approved or established by NCDEQ (as delegated through EPA) for the receiving waters of the City of Fayetteville's MS4 NPDES stormwater discharge. Therefore, this Permit section is currently not applicable in the City of Fayetteville. 11.1 Impaired Streams Program The Stormwater Division developed an Impaired Streams Program to monitor streams that have been classified as impaired within the City limits in 2014. In many cases, it is possible that an impaired stream could progress negatively overtime, and may have a TMDL assigned to them to improve their water quality. In order to be proactive, Stormwater has developed this program on a voluntary basis to monitor impaired streams and make necessary adjustments to improve their water quality prior to the potential issuance of a TMDL. This program will allow Stormwater to assess the effect pollutants may have on streams, as well as determine how the streams are impacted by their surrounding environments. Stormwater uses several methods to analyze the health of a stream, such as analytical laboratory sampling, field sampling, and site inspections. The Stormwater Division samples for 20 to 32 parameters at each sample site depending on what related issues are found during the inspection. These methods allow staff to assess both the chemical and biological conditions of a stream. Information obtained through sampling and inspection is then recorded on an Excel Spreadsheet. Using the spreadsheet, staff will be able to analyze the results over time to determine patterns and possible pollution issues within a stream. The Stormwater Division identified the sample sites based on stream segments that the State has deemed as impaired, along with input from the PWC Watersheds Group, to ensure that there is no duplication of sample sites. From these efforts, 20 sample sites were identified. This program allows Stormwater to understand the characteristics of our impaired streams. Stormwater staff has developed a Standard Operating Procedure (SOP) for inspecting and collecting sampling data from our designated impaired stream segments. The purpose of the document outlines the City's efforts to monitor and reduce pollutants in local streams classified as The City of Fayetteville page - 61— NPDES Permit No. NCS000246 — Stormwater Plan July 2021 impaired by NCDEQ. The written document is also highly effective in showing procedural consistency and the process when audited by DENR and EPA. While there are no TMDLs currently assigned to the City, the collected data and a validated process will be great tools and provide historical information to hopefully avoid or at least delayfuture TMDLs in the local area. The City of Fayetteville page - 62— NPDES Permit No. NCS000246 — Stormwater Plan July 2021