WQCSD0234_Compliance Evaluation Inspection_20220602

Compliance Inspection Report
Permit: WQCSD0234 Effective: 03/01/00 Expiration:
SOC: Effective: Expiration:
County: Watauga
Region: Winston-Salem
Contact Person: Brandon K Hughes
Directions to Facility:
Owner : Mill Ridge Property Owners Association
Facility: Mill Ridge Development Collection System
Title: Phone: [phone]
System Classifications:
Primary ORC: Certification: Phone:
Secondary ORC(s):
On -Site Representative(s):
Related Permits:
Inspection Date: 06/02/2022
Entry Time 10:30AM Exit Time: 11:30PM
Primary Inspector: Patricia Lowery Phone: [phone]
Secondary Inspector(s):
Reason for Inspection: Complaint Inspection Type: Collection System Inspect Non Sampling
Permit Inspection Type: Deemed permitted collection system management and operation
Facility Status: ❑ Compliant Not Compliant
Question Areas:
Miscellaneous Questions General Grease Control
II Spills/Response Plan Inspections Lines
(See attachment summary)
Page 1 of 5

Permit: WQCSD0234 Owner - Facility: Mill Ridge Property Owners Association
Inspection Date: 06/02/2022
Inspection Type : Collection System Inspect Non Sampling Reason for Visit: Complaint
Inspection Summary:
On June 2, 2022, Tricia Lowery with the Division of Water Resources conducted a very brief compliance evaluation
inspection of the Mill Ridge Collection System (WQCSD0234). Mr. Orlowski, resident manager, was unaware an inspection
was scheduled. Paul Isenhour with Water Quality Labs forwarded an email to inspector post inspection that was sent to Mill
Ridge prior, informing them of upcoming inspection. Inspector cannot confirm if Mr. Orlowski was alerted or forwarded the
email, as it is a general inbox for Mill Ridge property. Results of the inspection are summarized in the following paragraphs:
Mill Ridge is a small community, primarily seasonal with no pump stations and one high priority line (aerial) that is located
over a creek and under a walking bridge. The inspection was very brief as Mr. Orlowski informed inspector he was currently
working on an active water leak in community.
15A NCAC 02T .0403 Permitting By Regulation
(a)(1) The collection system shall be effectively maintained and operated at all times to prevent discharge to land or surface
waters and to prevent any contravention of groundwater standards or surface water standards.
Observations: Due to circumstances mentioned previously, a thorough inspection could not be conducted, however,
inspector was able to determine there are some areas of concern and will be further discussed in report.
Compliant: Non -compliant
(a)(2) A map of the collection system shall have been developed and shall be maintained.
Observations: Map of system is located on Mr. Orlowski's phone and inspector was not able to see a physical print of map.
Appeared to be a basic map. Inspector did not received a copy of map via email to further investigate to see if all required
parameters were embedded into map.
Complaint: Non -compliant
(a)(3) An operation and maintenance plan, including pump station inspection frequency, preventative maintenance schedule,
spare parts inventory, and overflow response shall have been developed and implemented.
Observations: There is only one log Mr. Orlowski uses as a daily operational log. No documented spill repsonse plan,
maintenance schedule, or spare parts inventory.
Compliant: Non -compliant
(a)(4) Pump stations that are not connected to telemetry system shall be inspected by the permittee or its representative
every day, 365 days per year, unless the permittee demonstrates that the daily inspections are not necessary because the
pump station has sufficient storage capacity, above the elevation at which the pump activates, to justify a longer inspection
interval. In no case shall the inspection interval exceed seven days. Pump stations that are connected to a telemetry
system shall be inspected once per week.
Observations: No pump stations in collection system
Compliant: NA
(a)(5) High -priority sewers shall be inspected by the permittee or its representative once every six months, and inspections
shall be documented.
Observations: Only one HPL in collection system. Mr. Orlowski stated he observed HPL daily. No documentation given to
inspector to confirm this.
Compliant: Non -compliant
(a)(6) A general observation by the permittee or its representative of the entire collection system shall be conducted once
per year.
Observations: Mr. Orlowski stated he oversees collection system daily. No documentation was given to inpsector to
confirm.
Compliant: Non -compliant
(a)(7) Overflows and bypasses shall be reported to the appropriate Division regional office in accordance with 15A NCAC
02B .0506(a), and public notice shall be provided as required by G.S. 143-215.1 C.
Observations: No SSO or bypasses reported to Division and Mr. Orlowski stated the collection system has no bypasses or
overflows to report.
Compliant: Compliant
(a)(8)(B) Grease Control Program shall be in place for private owned collection systems that will include bi-annual
distribution of grease education materials to users of the collection system by the permittee or representative.
Observations: Mr. Orlowski stated the collection system does not have a grease program and no distribution concerning
Page 2 of 5

Permit: WOCSD0234 Owner - Facility: Mill Ridge Property Owners Association
Inspection Date: 06/02/2022
Inspection Type : Collection System Inspect Non Sampling Reason for Visit: Complaint
FOG education is distributed.
Compliant: Non -compliant
(a)(9) Right-of-ways and easements shall be maintained in the full easement width for personnel and equipment
accessibility.
Observations: Inspector was unable to observe right of ways due to circumstances mentioned at beginning of summary.
Compliant: NA
(a)(10) Documentation of compliance with Subparagraphs (a)(1) through (a)(9) of this Rule shall be maintained by the
collection system owner for three years with the exception of the map, which shall be maintained for the life of the system.
Observations: Documentation is limited in collection system. There is only one generalized log of operations and
maintenance of collection system.
Compliant: Non -compliant
Page 3 of 5

Permit: WOCSD0234 Owner - Facility: Mill Ridge Property Owners Association
Inspection Date: 06/02/2022
Inspection Type : Collection System Inspect Non Sampling Reason for Visit: Complaint
General
# Is this system a satellite system?
# If Yes, what is system name or permit number?
Is there a overall sewer system map?
Does the map include:
Pipe sizes
Pipe materials (PVC, DIP, etc)
Pipe location
# Flow direction
# Approximate pipe age
# Pump station ID, location and capacity
# Force main air release valve location & type
# Location of satellite connections
Are system maintenance records maintained?
Yes No NA NE
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Comment: Mr. Orlowski had a picture of collection system on his phone. Appeared to be a basic map.
Inspector did not received a copy of map via email to further investigate to see if all required
parameters were embedded into map.
Grease Control
Is grease/sewer education program documented with req'd customer distribution?
# Are other types of education tools used like websites, booths, special meetings, etc?
If Yes, what are they? (This can reduce mailing to annual.)
For public systems, is there a Grease Control Program via an ordinance/agreement?
If Yes, does it require grease control devices at applicable locations?
Is the Grease Control Program enforced via periodic inspections/records review?
Is action taken against violators?
Yes No NA NE
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Comment: Small seasonal community. Mr. Orlowski stated there is no grease program and no FOG
education is sent to residents.
Spills and Response Action Plan
# Is system free of known points of bypass?
If No, describe type of bypass and location
# Have there been any sewer spills in the past 3 years?
If Yes, were they reported to the Division if meeting the reportable criteria?
If applicable, is there documentation of press releases and public notices issued?
Are all spills or sewer related issues/complaints documented?
# Are there repeated overflows/problems (2 or more in 12 months) at same location?
# If Yes, is there a corrective action plan?
Yes No NA NE
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Page 4 of 5

Permit: WOCSD0234 Owner - Facility: Mill Ridge Property Owners Association
Inspection Date: 06/02/2022
Inspection Type : Collection System Inspect Non Sampling Reason for Visit: Complaint
Is a Spill Response Action Plan available?
Is a Spill Response Action Plan available for all personnel?
Does the plan include:
# 24-hour contact numbers
# Response time
# Equipment list and spare parts inventory
# Access to cleaning equipment
# Access to construction crews, contractors, and/or engineers
# Source of emergency funds
# Site sanitation and cleanup materials
# Post-overflow/spill assessment
Comment: Mr. Orlowski did not have a spill response plan for inspector to review.
Inspections
Are adequate maintenance records maintained?
Are pump stations being inspected at the required frequency?
Is at least one complete functionality test conducted weekly per pump station?
Is there a system or plan in place to observe the entire system annually?
Is the annual inspection documented?
# Does the system have any high -priority lines/locations?
Are inspections of HPL documented at least every 6 months?
Are new lines being added to the HPL list when found or created?
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Yes No NA NE
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Comment: Mr. Orlowski had an overall daily inspection log for inspector to review. This is the only log for
collection system and similar to a wastewater operator's daily log. There are no pump stations
in this system. The system has one HPL located under a bridge that crosses over creek.
Lines/Right-of-Ways/Aerial Lines
Please list the Lines/Right of Ways/Aerial Lines Inspected:
Aerial HPL line under bridge.
Are right-of-ways and easements maintained for the full width for access?
If No, give details on temporary access:
Is maintenance documented?
Were all areas/lines inspected free of issues?
Yes No NA NE
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Comment: No dedicated log for aerial, right of ways. All information concerning inspections, maintenance,
etc is recorded in one overall log. Mr. Orlowski stated he was unaware of inspection
scheduled. Right of ways could not be inspected.
Page 5 of 5