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Home My WebLink AboutNCS000482_ENG 3366 Illicit Discharges and Spills_20220526City tir C- Elrig� ILLICIT DISCHARGES AND SPILLS REPORTING SOP No. ENG-3366 Origination Date: Revision Date: Approved: PURPOSE Provide general oversight and procedures for Investigating, responding, documentation, and eliminating illicit discharges and spills from entering into the City's drainage system or to surface waters. This procedure addresses the steps to follow from the time the report is made to the Engineering Department, through the final clean-up is complete or the illicit connection is disconnected from the drainage system. Spills or leaks of polluting substances released, discharged to, or having the potential to be released or discharged to the stormwater conveyance system, should be contained, controlled, collected, and properly disposed. All affected areas should be restored to their pre-existing condition. PROCEDURE The following procedures will be followed when a call, email, or verbal notification is received by Engineering Department staff regarding a possible illicit discharge or spill: 1. Illicit discharge can be received from customers from either the Stormwater hotline at 704- 282-4515 or reported on the City Webpage. 2. All spills and/or illicit discharges should be forward to the Stormwater Compliance Coordinator. If the Stormwater Compliance Coordinator is not available, the Stormwater Engineer will be notified. 3. The Stormwater Compliance Coordinatorwill determine if the discharge is within the corporate limits of the city. The City's GIS system should be used to locate the address, if needed. As a courtesy, if the discharge is not within the City Limits, the Stormwater Compliance Coordinator should attempt to give the caller a phone number or other contact information to the community, county, or other agency, in which the discharge pertains to. 4. The Stormwater Compliance Coordinator will assess the spill or illicit discharge to determine if the situation is an emergency or the priority. In addition, the Stormwater Compliance Coordinator will check to see if the incident or property owner is a repeat offender. Depending on the type of spill or illicit discharge, the Stormwater Compliance Coordinator may contact the Monroe Fire Department immediately. The Monroe Fire Department will conduct the cleanup and documentation. Copies of all spill information and cleanup will be given to the Stormwater Compliance Coordinator to record in the file located I:\Stormwater\Stormwater Management Program\NPDES Phase ll\Six Measures\Illicit Discharge\Tracking, per the City's NPDES stormwater requirements. 5. Depending on the priority of the reported illicit discharge, the Stormwater Compliance Coordinator, or his/her designee, will investigate the report using the following criteria: a. High Priority Immediate attention is required to address an active discharge situation. 1113a g o SOP No. ENG-3366 Origination Date: Revision Date: Approved: • Discharge has or may enter a surface water or the drainage system. ➢ Respond as soon as possible, but within 24 hours. b. Medium Priority • Requires attention, but problem is not actively occurring and rain is not forecasted. ➢ Respond same day (if not an ongoing discharge) c. Low Priority • The situation requires stormwater / illicit discharge education and awareness to allow for the cleanup of the material and to prevent future occurrence. ➢ Respond within 2 to 3 days 6. The Stormwater Compliance Coordinator will coordinate with the Stormwater Engineering Technician, the information of the incident. The Stormwater Engineering Technician shall visit the site (based on the priority) and shall complete the Incident form, located in the I:\Stormwater\Stormwater Management Program\NPDES Phase II\Six Measures\Illicit Discharge\Tracking to record initial information including: a. Time and date of discharge / Inspected By b. Location (address) of reported discharge or spill c. Narrative description of Problem findings d. Descriptive Field Notes e. Sit Investigation Details f. Pollution Information g. Reporting Party's name h. Owner Information Watershed j. How was Report Received k. Priority Rank I. LID / Parcel Once the information is entered and a site visit with photos have taken place, the information is given to Stormwater Compliance Coordinator. Any further information to be updated by Stormwater Compliance Coordinator and is inputted on the Access program, located in the G:\City\StormWater to record in GIS. Note: The incidents are numbered consecutively, using a 5-digit code. The first two numbers correspond to the year, and the ►ast three digits correspond to the consecutive incident in that year. For example, the third incident in the year 2021 is coded Incident ID 21003. Note: When incidents are called in, the Stormwater Compliance Coordinator will research the Tracking Spreadsheet to check for repeat offenders. 7. Contacts The Stormwater Compliance Coordinator should contact the following agencies depending on the type of spill or illicit discharge: 2113a SOP No. ENG-3366 Origination Date: Revision Date: Approved: Table 1 - Contact Information Material Discharged Contact Oil, Chemicals and other Hazardous 911 Materials Hazardous Materials Team Monroe Fire Department 704-282-4739 Office (8 AM - 5 PM, M-F) 911 (24 hour) Wastewater Water Resources Department 704-282-4601 (This number rolls over to the Police Department during non - business hours) Trash on private property and outside City of Monroe Building Code of Right -of -Ways within the City limits Enforcement 704-282-5770 Yard waste that is left in front of City of Monroe Building Code property that is in violation of City Enforcement Code. 704-282-5770 Trash in drainage system and for large Streets Superintendent quantities in City of Monroe Road 704-282-4553 Right -of -Way All discharges / spills caused by city City of Monroe Safety and Risk employees and/or on City Property Coordinator 704-282-459 7 Trash and Releases on DOT Right -of- NC Department of Transportation way 704-218-5140 Spills or releases that are the Emergency Response Contractor responsibility of the City, but cannot (refer to ENG - 3364 - Environmental be handled internally by City Staff Contractor Resource List For discharges outside The City of Union County Emergency Monroe, within Union County Management Coordinator 500 N Main Street Monroe, NC 28112 704-283-3575 phone (8 AM - 5 PM, M-F) 704-283-3716 fax For Illicit Discharges in Indian Trail Town of Indian Trail 704-821-1314 Illicit Discharges Illicit discharges may include the discharge, emission, disposal, pouring, or pumping directly or indirectly of any liquid, solid, gas, or other substance, other than stormwater to any stormwater conveyance, the waters of the State, or upon the land in manner and amount that the substance is likely to reach a stormwater conveyance or the waters of the state. Prohibited substances include but are not limited to: oil, anti -freeze, chemicals, animal waste, paints, garbage, and litter. Additional illicit discharges may include grass clippings, leaves, wash water, and sewage. 3113a SOP No. ENG-3366 Origination Date: Revision Date: Approved: Examples of Illicit Discharges Investigation: Illicit discharges investigated may include leaks, accidental sills, as well as deliberate or inadvertent connections or discharges to the storm drain system or to the ground. Examples may include: wash water, motor oil, cooling oil, grease, paint, plaster, grout, cleaners, chemicals, grass clippings, leaves, mop water, dumpster leakage, chlorinated pool water, pesticides, soil/sand, erosion, animal/pet waste, filter backwash, salt/brine, soap, sewage, and concrete wash water. Spills, assumed accidental, may include automobile fluids from vehicles, dumping of materials into the storm drain, tank overflows, sewage cleanout overflows, chemicals, dumpster leakage, etc. Except for sewage from overflowing, cleanouts on private property are to be address by the Stormwater Compliance Coordinator. All sanitary sewer and Wastewater Treatment Plant overflows are addressed by the Water Resourced Department and the Stormwater Compliance Coordinator shall document these sewer spills. Examples of Reportable Spills Spills or releases of hazardous substances or oil are subject to reporting requirements under state and federal regulations. Reporting requirements depend on the amount spilled and the location of the spill. Link to NC DEQ Emergency Response: .:l:t.1/..._...:_q nc',c.cav/a_fca_u:l./ivisicar7slwc�a.J:�r:::rpscaurr es/wwa.J:p r:::rpscaurr es::: ermihs res/emeger7cy resPons 1. Oils - includes Hydrocarbons, motor oil, gasoline, various fuel oil, lubricating oil, hydraulic oil, asphaltic residuals. Harmful quantities are described as: (1) violates water quality standards, or (2) cause a film or sheen upon or discoloration of the surface of the water or adjoining shorelines or cause a sludge emulsion to be deposited beneath the water surface or upon adjoining shorelines. Federal Oil Spill Reporting Requirement: Visible sheen on surface water of violates a water quality standard State Oil Spill Reporting Requirement: petroleum products requirements found in North Carolina's Oil Pollution Act § 143-215.85 (a and b) are as follows: h.:I:tP.e.//www.,_r7r..g�a.es:1.�a.:1.�.,_r7r.,_us./�_r7�r:1.�c�.l�.gis.lea.:l:ion./s:l:g.:l:ues./pdf/bysection/chapter 143..215.85.pdf If the petroleum discharged, released or spilled: • Is 25 gallons or more, Or • Causes a sheen on nearby surface water, Or • Is 100 feet or less from surface water body, Or • Is less than 25 gallons, and is not cleaned up with 24 hours 2. Hazardous - Federal government has established Superfund Reportable Quantities (RQs). �.ulp. rfuir d........._ ..poriable Quanfiifiies (. _Q.s.1. If a hazardous substance is released to the 4113 a; SOP No. ENG-3366 Origination Date: Revision Date: Approved: environment in an amount that equals or exceeds its RQ, the release must be reported to federal authorities, unless certain reporting exemptions for hazardous substance releases also apply. Reportable spills includes all releases during a 24-hour period of oil or hazardous substance in an amount equal to or in excess of reportable quantities under Section 311 of the Clean Water Act, Section 102 of the Comprehensive Environmental Response, Compensation, and Liability Act (CERCLA) and extremely hazardous substance under Section 304 of the Superfund Amendments and Reauthorization Act, Title III (SARA Title III). These regulations are listed in Title 40 of the Code of Federal Regulations, Parts 1 10, 117, 302, and 255 respectively. To determine whether a spill or discharge requires reporting: 1. Check the Material Safety Data Sheet (MSDS) of the released material for any hazardous constituents; 2. Look for the hazardous constituents in the most recent versions of 40 CFR 1 10, 117, 302, and 355 to see if an RQ is listed; and If the hazardous constituent has an RQ, calculate the amount spilled (in lbs.) based on the % composition and specific gravity values found on the MSDS. This link to Lists of RQs may be helpful: h..l.t�s,//www,epa.g.o l .pc ra/consolidated list�-lists 3. Wastewater Spills - Sanitary wastewater spills and overflows form the City's wastewater system are the responsibility of the City of Monroe Water Resource Department. Their spill report is emailed to the Stormwater Compliance Coordinator. The table below lists the contact information to report spills of oil and hazardous substances. Agency to Notify Contact Information Union Co. Emergency Management 704-289-1591 Union County Emergency Management 704-283-3575 Coordinator Union Co. Environmental Health 704-283-3553 NC Department of Environmental Quality, 704-663-1699 Mooresville Regional Office North Carolina Division of Water Quality 919- 807-6308 Raleigh, NC Emergency Management Monday -Friday 8 AM- 5 PM 800- 858-0368 24 hr. Hotline National Response Center 800-424-8802 24 hr. EPA Region 4 Emergency Response Spill Report 404-562-8700 Hotline, Atlanta, GA EPA Region 4 Emergency Response and 800-564-7577 Removal Branch North Carolina Hazardous Waste Section 919-508-8400 For guidance on disposal Poison Control, if applicable 800-222-1222 5113a SOP No. ENG-3366 Origination Date: Revision Date: Approved: REPEAT OFFENDERS To determine if the incident or property owner is a repeat offender, the Stormwater Compliance Coordinator will search the incident in the spreadsheet log by address and / or by responsible party for repeat offences at the same location / address. FOLLOW UP PROCEDURES 1. Letters A letter will be sent to the property owner, tenant, or business operator by the Stormwater Compliance Coordinator asking the tenant or resident to clean up or discontinue the illicit discharge. A time frame will be given for corrective action to take place. If the corrective action is not taken within the time frame, a Notice of Violation (NOV) letter is written with citations. The Stormwater Engineer must review all letters before sending out. The review process may be streamlined using preapproved templates for various situations. If the issues pertain to a dumpster violation, the violations shall be forward to Code Enforcement to address. #0 days after the dumpster issues has been forward the Code Enforcement staff, the Stormwater Compliance Coordinator or their designee shall visit the site to verify that the dumpster issue has been resolved. Note: The Stormwater Compliance Coordinator will include educational information (ex. brochure) on how the property owner, tenant, or business operator can help reduce stormwater pollution from site. In addition, the Environmental Educator can assist with educating the property owner, tenant, or business operator staff on good housekeeping practices to reduce stormwater pollution. 2. Letters of Notice of Violations Depending on the type of Illicit Discharge, the Stormwater Compliance Coordinator will send a letter of Notice of Violation (NOV) to the property owner(s), and/or tenant, to inform them of the violation of the City's Stormwater Management Ordinance. Educational material may be included. This may include door hanger, brochures and flyers. Brochures may be specific to the violation. Examples are grass clippings, leaves and yard waste, pet waste, trash/litter/food waste, soil erosion/sediment and oil. If an NOV is warranted, the NOV shall be sent out Certified Mail. An affidavit of service must be filled out and sealed by notary for the file. Prior to sending out, the Engineering Director and the Stormwater Engineer must review the NOV letter. Note: For industrial sites, the City of Monroe Economic Development shall be contacted prior to any enforcement action. The issue should be reviewed with Economic Development Department staff. Depending on the type of spill or illicit discharge, the regional office of NC DEQ may be notified for sites that have an Industrial Stormwater NPDES permit, discharge directly into surface waters, or where a priority Illicit Discharge is found and not corrected in a timely manner. 3. Tracking and Record Keeping All maps, letters, spill reports, and other information related to the illicit discharge or spill will be filed electronically in "Illicit Discharge Sites" folder on the I -drive. The incidents are arranged by year and address. 6113a SOP No. ENG-3366 Origination Date: Revision Date: Approved: Documents are filed on the I -drive. /:\Stormwater\Stormwater Management Program\NPDES Phase II\Six Measures\Illicit Discharge\Tracking\Illicit Discharge Sites Photos are stored on the P-drive. P:\Stormwater\Stormwater Management Program\NPDES Phase II\Six Measures\Illicit Discharge\Tracking The incident is entered into Access to record in GIS on the G drive. G:\City\StormWater\IDDE_TRACKING_GIS As information is received, such as contacts, type of discharge, verified discharge, etc. the data should be filled in the Access program to record on GIS layer Data Base. This will allow the City to track all spills and illicit spills to determine the areas of high priority. In addition, this will allow Stormwater Compliance Coordinator to track reoccurrences for all locations by adding notes of each visits. Once the incident is logged in the tracking form, the Stormwater Compliance Coordinator schedules a revisit on the outlook calendar with the Stormwater Technician to re -visit the site. 4. The Stormwater Compliance Coordinator will periodically reviews the list and makes site re- visits to check the status of any illicit discharge that is not considered resolved. CLOSEOUT PROCEDURE 1. Final Site Visit - The site will be re -visited by the Stormwater Compliance Coordinator or their designee with documentation of the previous site visits including photos. 2. Once the illicit discharge or spill has been corrected/cleaned/discontinued, a close out letter shall be sent out to inform the customer or the property owner of that the site is in compliance and will still be monitored periodically. All information pertaining to the site will be kept in the I drive until the City's NPDES stormwater permit cycle changes. 3. When new permit cycle begins all files pertaining to the past permit, the cycle should be move to LaserFiche. 7113a