WQCS00352_Compliance Evaluation Inspection_20220520

ROY COOPER
Governor
ELIZABETH S. RISER
Secretary
RICHARD E. ROGERS, JR.
Director
Hilton Villines
Hoke County
PO Box 240
Raeford, NC 28376-0240
NORTH CAROLINA
Environmental Quality
May 19, 2022
SUBJECT: Compliance Inspection Report
Hoke County Collection System
Collection System Permit No. WQCS00352
Hoke County
Dear Permittee:
The North Carolina Division of Water Resources conducted an inspection of the Hoke County Collection
System on 5/04/2022. This inspection was conducted to verify that the facility is operating in
compliance with the conditions and limitations specified in Collection System Permit No. WQCS00352.
The findings and comments noted during this inspection are provided in the enclosed copy of the
inspection report entitled "Compliance Inspection Report".
There were no significant issues or findings noted during the inspection and therefore, a response to this
inspection report is not required.
There are 11 pump stations in the Hoke County Collection System. Four of these were visited during the
inspection: #4, Hwy 401, Don Steed, and Sandy Grove. All had SCADA installed, and operational audio
and visual alarms. All required documents were available.
North Carolina Deportment of Environmental Quality I Division of Water Resources
Fayetteville Regional ice 1225 Green Street Sure 714 I Fayetteville. North Carolina 25201
910.433.3300

If you should have any questions, please do not hesitate to contact Danielle Simpson with the Water
Quality Regional Operations Section in the Fayetteville Regional Office at 910-433-3300 or via email at
[e-mail].
Sincerely,
Doc_uSiggnnedd by: Q
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J. Trent Allen, Regional Supervisor
Water Quality Regional Operations Section
Fayetteville Regional Office
Division of Water Resources, NCDEQ
ATTACHMENTS
Cc: WQS Fayetteville Regional Office (DS)
PERCS Compliance/Enforcement Unit
11E9
North Carolina Deportment of Environmental Quality I Division of Water Resources
Fayetteville Regional ice 1225 Green Street Sure 714 I Fayetteville. Worth Carolina 25301
910.4333300

Compliance Inspection Report
Permit: WQCS00352 Effective: 02/23/18
SOC: Effective:
County: Hoke
Region: Fayetteville
Contact Person: Hilton Villines
Directions to Facility:
System Classifications: CS2,
Primary ORC: Phillip M. O'Quinn
Secondary ORC(s):
On -Site Representative(s):
Expiration: 01/31/26 Owner : Hoke County
Expiration: Facility: Hoke County Collection System
Title: PubUtil Director
Certification: 23252
Related Permits:
NC0089176 Hoke County - Hoke County WWTP
Inspection Date: 05/04/2022 Entry Time 09:OOAM
Primary Inspector: Danielle Simpson
Secondary Inspector(s):
Reason for Inspection: Routine
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Permit Inspection Type: Collection system management and operation
Phone: [phone]
Phone: [phone]
Exit Time: 12:OOPM
5/19/2022 Phone: [phone]
5/20/2022
Inspection Type: Collection System Inspect Non Sampling
Facility Status: Compliant Not Compliant
Question Areas:
▪ Miscellaneous Questions
II Capital Improvement Plan
▪ Inspections
▪ Lines
(See attachment summary)
▪ General
▪ Map
▪ Spill Response Plan
▪ Manholes
▪ Sewer & FOG Ordinances
▪ Reporting Requirements
▪ Spills
▪ Pump Stations
Page 1 of 7

Permit: WQCS00352 Owner - Facility: Hoke County
Inspection Date: 05/04/2022
Inspection Type : Collection System Inspect Non Sampling Reason for Visit: Routine
Inspection Summary:
There are 11 pump stations in the Hoke County Collection System. Four of these were visited during the inspection: #4, Hwy
401, Don Steed, and Sandy Grove. All had SCADA installed, and operational audio and visual alarms. Monthly tests are
done on the back-up generators, maintenance for generators is done via a service contract.
All required documents were available. The FOG Ordinance requires grease traps to be cleaned every 90 days. Grease
educational materials are posted on town bulletin boards and on the town's website. The current CIP runs out this year
(2022) and is in the process of being updated. There have not been any spills in the past three years. Inspections are
logged, making the records neat and organized. The Spill Response Plan was also available. It included all of the necessary
information, including a typical response time of 30-45 minutes following notification of a spill. Work orders are generated
and kept as record of maintenance and addressing any complaints/issues. A tractor is used to keep ROWs clear and
accessible. In 2021, 41,000 ft of lines had been cleared. At the time of inspection, the running tally for lines cleared for 2022
was 7,000 ft. There is a bypass at 2023 Rockfish Road, Beaver Creek.
Page 2 of 7

Permit: WQCS00352 Owner - Facility: Hoke County
Inspection Date: 05/04/2022
Inspection Type : Collection System Inspect Non Sampling Reason for Visit: Routine
General
Is there a properly designated primary ORC and at least one back-up of proper grade?
Are logs being reviewed by the system management or owner on a regular basis?
# What is that frequency?
# Are there any issues being addressed currently or any in the planning stages?
Is there a specific pump failure plan available for all pump stations?
Does plan indicate if pump parts/new pumps are in spare parts/equipment inventory?
Are new/significantly upgraded pump stations equipped with anti -corrosion materials?
Does the permittee have a copy of their permit?
# Is permit expiring within the next 6 months?
If Yes, has the Permittee applied for renewal?
Comment:
Sewer and FOG Ordinances
Is Sewer Use Ordinance (SUO) or other Legal Authority available?
Does it appear that the Sewer Use Ordinance is enforced?
Is there a Grease Control Program that legally requires grease control devices?
What is the standard grease trap cleaning requirement in the FOG ordinance?
Is Grease Control Program enforced via periodic inspections/records review?
Is action taken against violators?
# Have satellite systems adopted an equivalent or more stringent ordinance?
Is grease/sewer education program documented with req'd customer distribution?
# Are other types of education tools used like websites, booths, special meetings, etc?
If Yes, what are they? (This can reduce mailing to annual.)
The FOG Ordinance requires grease traps to be cleaned every 90 days. Grease educational materials are
posted on town bulletin boards and on the town's website.
Comment:
Capital Improvement Plan
Has a Capital (CIP) or System Improvement Plan been developed and adopted?
Is it designated for wastewater only or does it have a dedicated section?
Does CIP cover three to five year period of earmarked improvements?
Does CIP include description of project area?
Does CIP include description of existing facilities?
Does CIP include known deficiencies?
Does CIP include forecasted future needs?
Comment: The current CIP runs out this year (2022) and is in the process of being updated.
Yes No NA NE
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Daily checks +
SCADA monitoring.
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Yes No NA NE
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Every 90 days.
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Yes No NA NE
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Page 3 of 7

Permit: WQCS00352 Owner - Facility: Hoke County
Inspection Date: 05/04/2022
Inspection Type : Collection System Inspect Non Sampling Reason for Visit: Routine
Map
Is there a overall sewer system map?
Does the map include:
Pipe Type (GS/FM)
Pipe sizes
Pipe materials (PVC, DIP, etc)
Pipe location
Flow direction
Approximate pipe age
Pump station ID, location and capacity
# Force main air release valve location & type
# Location of satellite connections
Is the map being updated for changes/additions within 1 year of activation?
Comment:
Reporting Requirements
# Have there been any sewer spills in the past 3 years?
If Yes, were they reported to the Division if meeting the reportable criteria?
If applicable, is there documentation of press releases and public notices issued?
Is an Annual Wastewater Performance Report being filed with the Division, if required?
Is the report being made available to all its sewer customers?
# How is it being made available?
Comment:
Inspections
Are adequate maintenance records maintained?
Are pump stations being inspected at the required frequency?
# Is at least one complete functionality test conducted weekly per pump station?
Is there a system or plan in place to observe the entire system annually?
Is the annual inspection documented?
# Does the system have any high -priority lines/locations?
Are inspections of HPL documented at least every 6 months?
Are new lines being added to the HPL list when found or created?
Comment: Log Books.
Spill Response Action Plan
Is a Spill Response Action Plan available?
Is a Spill Response Action Plan available for all personnel?
Yes No NA NE
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Page4of7

Permit: WQCS00352 Owner - Facility: Hoke County
Inspection Date: 05/04/2022
Inspection Type : Collection System Inspect Non Sampling Reason for Visit: Routine
Does the plan include:
24-hour contact numbers
Response time
Equipment list and spare parts inventory
Access to cleaning equipment
Access to construction crews, contractors, and/or engineers
Source of emergency funds
Site sanitation and cleanup materials
Post-overflow/spill assessment
Does the Permittee appear to respond within 2 hours of first knowledge of a spill?
Comment: Typical response time of 30-45 minutes following notification of a spill.
Spills
Is system free of known points of bypass?
If No, describe type of bypass and location
2023 Rockfish Road - Beaver Creek.
Are all spills or sewer related issues/complaints documented?
# Are there repeated overflows/problems (2 or more in 12 months) at same location?
# If Yes, is there a corrective action plan?
Comment: 2023 Rockfish Road - Beaver Creek.
Lines/Right-of-Ways/Aerial Lines
Please list the Lines/Right of Ways/Aerial Lines Inspected:
Are right-of-ways/easements maintained for full width for access by staff/equipment?
If No, give details on temporary access:
Is maintenance documented?
Are gravity sewer cleaning records available?
Has at least 10% of lines older than 5 yrs been cleaned annually?
Were all areas/lines inspected free of issues?
Comment: 41,000 ft in 2021, and as of May 2022 7,000 ft cleaned. Tractor.
Manholes
Please list the Manholes Inspected:
Are manholes accessible?
# Are manhole covers/vents above grade?
Are manholes free of visible signs of overflow?
Are manholes free of sinkholes and depressions?
Are manhole covers present?
# Are manholes properly seated?
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Page5of7

Permit: WQCS00352 Owner - Facility: Hoke County
Inspection Date: 05/04/2022
Inspection Type : Collection System Inspect Non Sampling Reason for Visit: Routine
# Are manholes in good condition?
# Are inverts in good condition?
Is flow unrestricted in manholes?
Are manholes free of excessive amounts of grease?
Are manholes free of excessive roots?
Are manholes free of excessive sand?
Are manhole vents screened?
Are vents free of submergence?
Are manholes free of bypass structures or pipes?
Comment:
Pump Stations
Please list the Pump Stations Inspected:
Four of these were visited during the inspection: #4, Hwy 401, Don Steed, and Sandy Grove.
# Number of duplex or larger pump stations in system
# Number of vacuum stations in system
# Number of simplex pump stations in system
# Number of simplex pump stations in system serving more than one building
How many pump/vacuum stations have:
# A two-way "auto polling" communication system (SCADA) installed?
# A simple one-way telemetry/communication system (auto -dialer) installed?
For pump stations inspected:
Are they secure with restricted access?
Were they free of by-pass structures/pipes?
Were wet wells free of excessive grease/debris?
# Do they all have telemetry installed?
Is the communication system functional?
Is a 24-hour notification sign posted ?
Does the sign include:
Owner Name?
Pump station identifier?
# Address?
Instructions for notification?
24-hour emergency contact numbers?
Are audio and visual alarms present?
Are audio and visual alarms operable?
# Is there a backup generator or bypass pump connected?
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Page6of7

Permit: WQCS00352 Owner - Facility: Hoke County
Inspection Date: 05/04/2022
Inspection Type : Collection System Inspect Non Sampling Reason for Visit: Routine
If tested during inspection, did it function properly?
Is the back-up system tested at least bi-annually under normal operating conditions?
# Does it have a dedicated connection for a portable generator?
# Is the owner relying on portable units in the event of a power outage?
# If Yes, is there a distribution plan?
If Yes, what resources (Units/Staff/Vehicles/etc) are included in Plan?
# Does Permittee have the approved percentage of replacement simplex pumps?
Is recordkeeping of pump station inspection and maintenance program adequate?
Do pump station logs include at a minimum:
Inside and outside cleaning and debris removal?
Inspecting and exercising all valves?
Inspecting and lubricating pumps and other equipment?
Inspecting alarms, telemetry and auxiliary equipment?
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Comment: All had SCADA installed, and operational audio and visual alarms. Monthly tests are done on
the back-up generators, maintenance for generators is done via a service contract.
Page 7 of 7