NCS000431_Conover APPROVED SWMP_20220128

Table of Contents
PART1: INTRODUCTION....., ....................................................... ........................................................... l
PART2: CERTIFICATION........................_............................................................................................. 2
PART3:
MS4 INFORMATION.................................................................................................................. 3
3.1
Permitted MS4 Area......................................................................................................................
3
3.2
Existing MS4 Mapping.................................................................................................................
4
3.3
Receiving Waters...........................................................................................................................
5
3.4
MS4 Interconnection.....................................................................................................................6
3.5
Total Maximum Daily Loads (TMDLs)......................................................:................................
6
3.6
Endangered and Threatened Species and Critical Habitat............................................................ 7
3.7
Industrial Facility Discharges....................................................................................................... 7
3.8
Non-Stormwater Discharges........................................................................................................
8
3.9
Target Pollutants and Sources.......................................................................................................
9
PART 4:
STORMWATER MANAGEMENT PROGRAM ADMINISTRATION...................................12
4.1
Organizational Structure.............................................................................................................
l 2
4.2
Program Funding and Budget...................................................................................................
14
4.3
Shared Responsibility.................................................................................................................
15
4.4
Co-Permittees..............................................................................................................................16
4.5
Measurable Goals for Program Administration..........................................................................
16
PART 5: PUBLIC EDUCATION AND OUTREACH PROGRAM......................................................... 18
PART 6: PUBLIC INVOLVEMENT AND PARTICIPATION PROGRAM...........................................25
PART 7: ILLICIT DISCHARGE DETECTION AND ELIMINATION PROGRAM ............................... 30
PART 8: CONSTRUCTION SITE RUNOFF CONTROL PROGRAM ................................................... 40
PART 9: POST -CONSTRUCTION SITE RUNOFF CONTROL PROGRAM........................................43
PART 10:POLLUTION PREVENTION AND GOOD HOUSEKEEPING PROGRAMS ....................... 49

List of Tables
Table 1: Summary of MS4 Mapping
Table 2: Summary of MS4 Receiving Waters
Table 3: Summary of Approved TMDLs
Table 4: Summary of Federally Listed Species/Habitat Impacted by Surface Water Quality
Table 5: NPDES Stormwater Permitted Industrial Facilities
Table 6: Non-Stormwater Discharges
Table 7: Summary of Target Pollutants and Sources
Table 8: Summary of Responsible Parties
Table 9: Shared Responsibilities
Table 10: Co-Permittee Contact Information
Table 11: Program Administration BMPs
Table 12: Summary of Target Pollutants & Audiences
Table 13: Public Education and Outreach BMPs
Table 14: Public Involvement and Participation BMPs
Table 15: Illicit Discharge Detection and Elimination BMPs
Table 16: Qualifying Alternative Program Components for Construction Site Runoff Control Program
Table 17: Construction Site Runoff Control BMPs
Table 18: Qualifying Alternative Program(s) for Post -Construction Site Runoff Control Program
Table 19: Summary of Existing Post -Construction Program Elements
Table 20: Post Construction Site Runoff Control BMPs
Table 21: Pollution Prevention and Good Housekeeping BMPs

PART 1: INTRODUCTION
The purpose of this Stormwater Management Plan (SWMP) is to establish and define the means by which the City of
Conover will comply with its National Pollutant Discharge Elimination System (NPDES) Municipal Separate Storm
Sewer System (MS4) Permit and the applicable provisions of the Clean Water Act to meet the federal standard of
reducing pollutants in stormwater runoff to the maximum extent practicable.
This SWMP identifies the specific elements and minimum measures that the City of Conover will develop, implement,
enforce, evaluate, and report to the North Carolina Department of Environmental Quality (NCDEQ) Division of Energy,
Minerals and Land Resources (DEMLR) in order to comply with the MS4 Permit number NCS000431, as issued by
NCDEQ. This permit covers activities associated with the discharge of stormwater from the MS4 as owned and operated
by the City of Conover and located within the corporate limits of the City of Conover.
In preparing this SWMP, the City of Conover has evaluated its MS4 and the permit requirements to develop a
comprehensive 5-year SWMP that will meet the community's needs, address local water quality issues and provide the
minimum measures necessary to comply with the permit. The SWMP will be evaluated and updated annually to ensure
that the elements and minimum measures it contains continue to adequately provide for permit compliance and the
community's needs.
Once the SWMP is approved by NCDEQ, all provisions contained and referenced in this SWMP, along with any
approved modifications of the SWMP, are incorporated by reference into the permit and become enforceable parts of the
permit.
FINAL NCS000431 SWMP
City of Conover
January 27, 2022
Page 1

PART 2: CERTIFICATION
By my signature below I hereby certify, under penalty of law, that this document and all attachments were prepared under
my direction or supervision in accordance with a system designed to assure that qualified personnel properly gather and
evaluate the information submitted. Based on my inquiry of the person or persons who manage the system, or those persons
directly responsible for gathering the information, the information submitted is, to the best of my knowledge and belief,
true, accurate, and complete.
I am aware that there are significant penalties for submitting false information, including the possibility of fines and
imprisonment for knowing violations.
I am also aware that the contents of this document shall become an enforceable part of the NPDES MS4 Permit, and that
both the Division and the Environmental Protection Agency have NPDES MS4 Permit compliance and enforcement
authority.
® I am a principal executive officer or ranking elected official.
❑ I am a duly authorized representative and have attached the authorization made in writing by a principal executive
officer or ranking elected official which specifies me as:
❑ A specific individual having overall responsibility for stormwater matters.
❑ A specific position having overall responsibility for stormwater matters.
Signature:
>�Y' rm C�
Name:
X641, Clark
Title:
Interim City Manager
Signed this U,Ad day 2022.
FINAL NCS000431 SWMP
City of Conover
January 27, 2022
Page 2

PART 3: MS4 INFORMATION
3.1 Permitted MS4 Area
This Stormwater Management Plan (SWMP) applies throughout the corporate limits of the City of Conover, including all
regulated activities associated with the discharge of stormwater from the MS4. The map below shows the corporate limits
of City of Conover as of the date of this document.
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FINAL NCS000431 SWMP
City of Conover
January 27, 2022
Page 3

3.2 Existing MS4 Mapping
The current MS4 mapping includes outfalls located within the City of Conover. In the future, the City will be adding the
following elements to the map: stormwater conveyances, flow directions, and receiving streams. This is addressed in
development, funding. and maintenance in Permit Reference 3.4.1 BMP 19.
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The City of Conover has a historic count of 153 outfalls per the GIS layer created; however it is not certain that all of
these are major per the definition provided below. The City will be verifying all elements, as mentioned above, in the
completion of BMP 19.13.1 addresses the verification of the existing data, and BMP 19.13.3-4 addresses the updating of the
existing map, as well as, adding additional infrastructure as it comes in.
Table 1: Summary of MS4 Mapping
Percent of MS4 Area Mapped
90
%
No. of Major Outfalls* Mapped
153
Total
*An outfall is a point where the MS4 discharges from a pipe or other conveyance (e.g. a ditch) directly into sui face
waters. Major outfalls are required to be mapped to meet permit requirements. A major outfall is a 36-inch diameter
pipe or discharge from a drainage area > 50-acres; and for industrial zoned areas a 12-inch diameter pipe or a drainage
area > 2-acres.
FINAL NCS000431 SWMP
City of Conover
January 27, 2022
Page 4

3.3 Receiving Waters
The City of Conover MS4 is located within the Catawba River Basin and discharges directly into receiving waters as
listed in Table 2 below. Applicable water quality standards listed below are compiled from the following NCDEQ
sources:
o Waterbody Classification Map
o Impaired Waters and TM_DL Map
o Most recent NCDEQ Final 303(d} List
Table 2: Summary of MS4 Receiving Waters
Stream
Water
303(d) Listed Parameter(s)
Receiving Water Name
Index / AU
Quality
Number
Classification
of Interest
Clark Creek
13-17-4
C
N/A
Cline Creek
11-129-5-2
C
N/A
Conover Branch
1 1-129-5-2-
C
N/A
Hildebran Creek
11-129-5-3
C
N/A
Long Creek
11-120-
WS-IV
N/A
(0.5)
Lyle Creek
11-76-(0.5)
C
N/A
McLin Creek
11-76-5-
C
N/A
(0.3)
Miller Branch
11-129-5-1
C
N/A
Mull Creek
11-76-4
WS-IV
N/A
Mahaffie Branch
11-76-2
C
N/A
FINAL NCS000431 SWMP
City of Conover
January 27, 2022
Page 5

3.4 MS4 Interconnection
The City of Conover MS4 is not interconnected with another regulated MS4.
3.5 Total Maximum Daily Loads (TMDLs)
The TMDL(s) listed in Table 3 below have been approved within the MS4 area, as determined by the map and list
provided on the NCDEQ Modeling & Assessment Unit web page. The table also indicates whether the approved TMDL
has a specific stormwater Waste Load Allocation (WLA) for any watershed directly receiving discharges from the
permitted MS4, and whether a Water Quality Recovery Program has been implemented to address the WLA. Outreach
education and stream cleanup helps with the reduction of waste load allocation with approved TMDL municipalities.
Table 3: Summary of Approved TMDLs
Water Body Name
TMDL Pollutant
StormwaterFR�ecovery
Waste
Load
Allocation/N
Statewide
Mercury
N
N
Clark Creek
Fecal coliform
Y
N
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City of Conover
January 27, 2022
Page 6

3.6 Endangered and Threatened Species and Critical Habitat
Significant populations of threatened or endangered species and/or critical habitat are identified within the regulated MS4
urbanized area, as determined by a review of the Endangered and Threatened Species and _Species of Concern by Coun
for North Carolina Ma and Listed species believe to or known to occur in Nor1h Carolina map as provided by the U.S.
Fish and Wildlife Service. Of those species listed, Table 4 summarizes the species that may be significantly impacted by
the quality of surface waters within their habitat.
Table 4: Summary of Federally Listed Species/Habitat Impacted by Surface Water Quality
Scientific Name
Common name
Species Group
Federal Listing
Status
Haliaeetus leucocephalus
Bald eagle
Vertebrate
Bald and Golden
Ea le Protection Act
Glyptemys muhlenbergii
Bog turtle
Vertebrate
Threatened due to
similarity in
appearance
Glaucomys sabrinus
Carolina northern
Vertebrate
Endangered
coloratus
flying squirrel
Myotis septentrionalis
Northern long-eared
Vertebrate
Threatened
bat
Alasmidonta varicosa
Carolina hemlock
Vascular Plant
At riskspecies
Hexastylis naniflora
Dwarf -flowered
Vascular Plant
Threatened
heartleaf
Helianthus schweinitzii
Schweinitz's
Vascular Plant
Endangered
sunflower
3.7 Industrial Facility Discharges
The City of Conover MS4 jurisdictional area includes the following industrial facilities which hold NPDES Industrial
Stormwater Permits, as determined from the NCDEQ Active NPDES Stormwater Permit List and/or Active Stormwater
Permits Map.
Table 5: NPDES Stormwater Permitted Industrial Facilities
Permit Number
Facility Name
NCG030105
Prodelin Corp -Conover
NCG050072
Carpenter Co - Conover
NCG050101
Armacell LLC-Conover Plant
NCG050190
Elite Comfort Solutions
NCG050327
Pregis PolyMask
NCG030673
Hickory Springs Manufacturing -Conover Complex
NCG030680
General Dynamics Mission Systems SATCOM
NCG050402
WestRock Converting Company
NCG080976
Old Dominion Freight Line Inc - HKY
FINAL NCS000431 SWMP
City of Conover
January 27, 2022
Page 7

NCG080428
PJF Southeast, LLC
NCG080285
Zenith Freight Lines LLC
NCGIO0036
Schronce Used Parts and Cars Inc.
NCG080304
UPS Ground Freight, Inc. -Conover
NCG080911
XPO Logistics Freight, Inc. - NHN
NCG080318
Wilson Trucking Corp -Conover
NCG080428
PJF Southeast, LLC
NCGI10145
Northeast WWTP
NCG130044
Republic Services of NC, LLC-GDS-Conover-MRF
NCG160003
J.T. Russell & Sons, Inc.
NCG210330
Tradewinds International Inc
NCG210147
Terra Mulch Products LLC
NCGI80012
Vanguard Furniture Co Incorporated
NCGI80023
Craftwork Guild Plant
NCGI80073
Classic Leather Incorporated
NCG 180085
Craftwork Guild Plant
NCGI80114
Southern Furniture Co -Plant 1
NCGI80118
Southern Furniture Co -Plant 2
NCGI80227
Kroehler Furniture Mfg Co Inc
TBD
City of Conover Public Works Facility
3.8 Non-Stormwater Discharges
The water quality impacts of non-stormwater discharges have been evaluated by the City of Conover as summarized in
Table 6 below. The unpermitted non-stormwater flows listed as incidental do not significantly impact water quality. The
City of Conover has evaluated residential and charity car washing for possible significant water quality impacts. Street
cleaning is performed with dry street sweeping process; however construction sites occasionally with clean the streets
with potable water as directed by NCDOT and Erosion Control requirements.
The Division has not required that other non-stormwater flows be specifically controlled by the City of Conover.
Wash water associated with car washing that does not contain detergents/surfactants or does not discharge directly into the
MS4 is considered incidental. However, these types of non-stormwater discharges that do contain detergents/surfactants
have been evaluated by the City of Conover to determine whether they may significantly impact water quality. The City
of Conover will address the possibility of the below mentioned water quality impacts through public education and good
housekeeping, as outlined in Part 5 BMP 3-8 and Part 10 BMP 45-47, 49, 52-54, 56, 57 and 61 with focusing on good
housekeeping training and practices.
Table 6: Non-Stormwater Discharges
Non-Stormwater Discharge
Water Quality Impacts
Water line and fire hydrant flushing
Incidental
Landscape irrigation
Incidental
Diverted stream flows
Incidental
Rising groundwater
Incidental
Uncontaminated groundwater infiltration
Incidental
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City of Conover
January 27, 2022
Page 8

Uncontaminated pumped groundwater
Incidental
Uncontaminated potable water sources
Incidental
Foundation drains
Incidental
Air conditionin condensate
Incidental
Irrigation waters
Incidental
Springs
Incidental
Water from crawls ace pumps
Incidental
Footing drains
Incidental
Lawn watering
Incidental
Residential and charity car washing
Possible
Flows from riparian habitats and wetlands
Incidental
De -chlorinated swimming pool discharges
Incidental
Street wash water
Possible
Flows from firefighting activities
Incidental
3.9 Target Pollutants and Sources
In addition to those target pollutants identified above, the City of Conover is aware of other significant water quality
issues within the permitted MS4 area. Target pollutants as listed below are contributors of the stream impairment.
Table 7 below summarizes the water quality pollutants identified throughout Part 3 of this SWMP, the likely
activities/sources/targeted audiences attributed to each pollutant, and identifies the associated SWMP program(s) that
address the target pollutants. In addition, the City of Conover has observed and evaluated: schools, homeowners,
businesses, industrial sites, farming, construction activities, and public employees as target audiences that are likely to
have significant stormwater impacts. Within the table and list below the following target pollutants have been found to be
concerns within the community.
Litter: Roadside litter is an ongoing issue for the City. This litter poses a threat to both our water bodies and the MS4
infrastructure, as the litter can create clogs and backups that damage the pipelines/conveyances that lead back to the
stream. Some litter even poses a threat to groundwater if chemical leaching or breakdown of components into heavy
metals occurs due to weathering of the litter. Most litter is found on the side of major roads, around school facilities, and
certain businesses.
Sediment: Sediment buildup is largely attributed to mismanaged construction sites with fallen or incorrectly installed
sediment fences. Erosion control fences failing or being improperly maintained. This has led to sediment buildup near
storm drains, onto down slope private properties, and in some cases causing water to build up in nearby properties as the
sediment is limiting the drains ability to remove runoff. In all cases the city has responded and had the issue solved, but
even being down for a short time can have significant effects. Erosion control fences are required for sediment control
permits during construction by the DEQ throughout the entire construction process.
Gray Water: In the past a few residents have been found with washing machines straight -piped out of their homes by
using water hoses exiting windows. Homes are to be connected to the appropriate sewer system. This proves to be a
source of detergents/soaps entering our storm drains in residential neighborhoods. In addition: residential, charity, and
municipal car washes allow for soaps or waxes to enter the storm drain when vehicles are not being cleaned in the correct
areas (such as vegetated patches or in areas that do not have storm drains). This allows for toxic contaminants to enter
waterways via the storm drain system.
Fats Oils and Grease: Can become an issue when grease traps are not appropriately maintained. This has led to cases of
the restaurants allowing the grease to drip onto nearby impermeable surface — which would eventually lead to water
FINAL NCS000431 SWMP
City of Conover
January 27, 2022
Page 9

quality issues. Overflow from a lack of maintenance or throwing out the grease with general waste contributes to this
problem. This is a health violation since the grease poses a physical risk, but it also can impair water bodies with an influx
of water insoluble grease going down the storm drain. In all cases, code enforcement has responded and the issues have
been remedied.
Chemicals: Industrial sites housing totes/containers of unknown/unmarked chemicals can lead to potential soil and water
contamination, and/or incorrect spill cleanup procedure. Totes/containers are to be correctly stored in a way to minimize
risk to the water bodies from seepage, damage to the containers, or spills. Any reports Code enforcement has responded.
Animal Operations: Animal operations are agriculture operations that raise cows, pigs, chickens, or other
livestock as a product, be it from meat or byproducts of the animal, the latter being more problematic as the
excess nutrients will lead to eutrophication which can eventually causing hypoxia in the water body. In a similar
vein, agricultural runoff often caries excess fertilizer which also will cause eutrophication in streams with its
cascading effects.
Underground storage tanks: Storage devices installed below ground can contain gasoline, fuels such as propane,
industrial chemicals/oils, and most often human waste (fecal coliform) in areas not directly connected to the sanitary
sewer. Any underground storage tank must be well maintained/monitored, and correctly installed due to the risk of them
leaking. The leaks can cause whatever chemical the tank is storing to leak into the ground, harming the soil,
groundwater/water table, and even surface waters as they are being fed from groundwater. If a fuel or industrial chemical
tank is leaking, the chemical will leach into the soil — leading to toxic soil, contaminated groundwater, and possibly
impairing a stream/water body.
Some areas of the City still have homes that utilize septic tanks. If a septic tank is leaking, it create nutrient overloads in
streams fed by groundwater, or allowing pathogens to enter, increasing the risk of disease. When septic tank failure is
noted, the home is required to connect to sanitary sewer where available. By properly managing and enforcing septic
tanks, fecal coliform can be reduced in receiving streams within/near the City.
Illicit discharges: Typically, illicit discharges come from businesses, residents or municipal facilities who dump
chemicals into storm drains either incidentally due to a lack of IDDE education or general carelessness. These chemicals
can vary greatly, and can include grease, oils, chemicals, cleaning solutions, paints, metals, etc. This is a recognized
problem as we have several streams impaired from causes related to substances or attributions given to unclean discharges
into the streams - in addition to reports generated by the municipality
Illegal dumping: Waste dumped randomly in non -permitted dumping areas, can cause a variety of problems. For
example, citizens dumping televisions on the side of the road to avoid dumping fees, which allows for the metals or
chemicals inside TVs to leach out as stormwater passes it (mercury, lead, and other metals). It can be a case of businesses
dumping waste in watershed areas where runoff passes through the waste, either carrying it, or residuals of the waste into
water bodies. It can also be a case of graders dumping sediment into areas without the correct allowances/precautions. The
debris and chemicals accumulate over time and lead to chemical impairments, pH issues, turbidity impairments, or debris
entering the stream/MS4 system. The City provides municipal residential solid waste pick-up weekly to all City residents.
Improper disposal of waste: Allows chemicals, or difficult to manage waste, to enter the environment in ways that may
be hard to track. For example; not giving a car battery to the correct waste management facility can allow for battery acid
and lead to enter the soil which drains/collects in the groundwater. These types of problems have been noticed by
municipal waste managers and can be difficult to track since the improperly disposed waste is mixed in with the standard
refuse. Other examples include grease going down sinks clogging sanitary MS4 systems, chemicals from batteries
leaching into the groundwater, oil from oil changes not going to the correct facility, etc.
FINAL NCS000431 SWMP
City of Conover
January 27, 2022
Page 10

While some of the target audiences are not as prominently found within the City, it is still important to educate because
they can be likely sources of non -point pollution through uninformed management practices.
Table 7: Summary of Target Pollutants and Sources
Target Pollutant(s)
Likely Source(s)/Target Audience(s)
SWMP Program Addressing
Target Pollutant s /Audience(s)
Litter
Residents, Businesses, Schools
Public Education & Outreach
Public Participation
Sediment
Construction Activity
Public Education & Outreach,
Construction Program
Post -construction Program
Fecal coliform
Sewer overflows, failing septic
Public Education & Outreach,
systems, wildlife, illicit discharge
Illicit Discharge
Gray water
Residential
Illicit Discharge
Public Education & Outreach
Fats, Oils and Grease
Businesses (Restaurants)
Illicit Discharge
Public Education & Outreach
Chemicals
Industrial, Business and Residential
Illicit Discharge
Public Education & Outreach
Good Housekeeping
Animal Operations
Urban Farming
Illicit Discharge
Public Education & Outreach
Underground Storage Tanks
Business and Residents
Illicit Discharge
Public Education & Outreach
Illicit Discharges
General Public, Businesses,
Illicit Discharge
Municipal Employees
Public Education & Outreach
Good Housekeeping
Illegal Dumping and
General Public, Businesses,
Illicit Discharge
Improper Disposal of Waste
Municipal Employees
Public Education & Outreach
Good Housekee in
FINAL NCS000431 SWMP
City of Conover
January 27, 2022
Page 11

PART 4: STORMWATER MANAGEMENT PROGRAM ADMINISTRATION
4.1 Organizational Structure
The City of Conover has contracted Western Piedmont Council of Governments (WPCOG) to coordinate Stormwater
Management Plan efforts, to ensure the City is facilitating Best Management Practices (BMPs) to protect water quality.
While WPCOG will be the primary operator of the program the City of Conover staff will be trained to handle internal
procedures and report action/s to WPCOG. The following organizational chart is broken down by the six elements
associated with Stormwater Management. Each of the positions under the elements will report back to the primary
manager and then on to the Stormwater Administrator.
Stormwater Program Administrator
(City Manager)
Stormwater Management (WPCOG Senior Plan-
ner/Natural Resources Administrator)
Public Education I I Public Involvement Illicit I Illicit Discharge Detection I I Post Construction Site
andOutreach and Participation and Elimination Run-off Control
WPCOG Senior Planner/ WPCOG Senior Planner/ WPC-- Code WPCOG
Natural Resources Natural Resources Compliance Stormwater
Administrator Administrator Program Manager Administrator
(Enforcement)
WPCOG Senior Planner/
Natural Resources
Administrator
(Educator)
Table 8: Summary of Responsible Parties
Pollution Prevention/
Good Housekeeping for
Municipal Operations
WPCOG
Stormwater
Administrator (Municipal
Facilities Operation &
Maintenance Program -
Data Collection and
Reportiri; TMDL
requirements)
WPCOG Senior Planner/
Natural Resources
Administrator (Good
Housekeeping Educator)
City Employees
MS4Operation&Mai ntenance
• Municipal SCM Operation and
Maintenance
• Vehicle & Equipment Cleaning
• Pavement Management
• Pesticides, Herbicide & Fertilizer
Management
SWMP Component
Responsible Position
Staff Name
Department
Environmental Coordinator/
Terry Lail
Planning, City of
Stormwater Program
Construction Manager
Conover
Administration
Environmental Coordinator/
Terry Lail
Planning, City of
SWMP Management
Construction Manager
Conover
Senior Planner/Natural
Johnny Wear (support
Planning, WPCOG
Resources Administrator
contracted staff)
Public Education &
Environmental Coordinator/
Terry Lail
Planning, City of
Outreach
Construction Manager
Conover
Planning, WPCOG
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City of Conover
January 27, 2022
Page 12

Senior Planner/Natural
Johnny Wear (support
Resources Administrator
contracted staff)
Environmental Coordinator/
Terry Lail
Planning, City of
Public Involvement
Construction Manager
Conover
& Participation
Senior Planner/Natural
Johnny Wear (support
Planning, WPCOG
Resources Administrator
contracted staff)
Environmental Coordinator/
Terry Lail
Planning, City of
Illicit Discharge
Construction Manager
Conover
Detection &
Elimination
Stormwater Administrator
Jack Cline (support
Planning, WPCOG
contracted staff)
Environmental
Terry Lail
City of Conover
Construction Site
Coordinator/Construction
(See 4.3 for further
Runoff Control
Manager
detail)
Erosion Control Manager
Varies — inspector
Catawba County
availability
Erosion Control Office
Post -Construction
Environmental Coordinator/
Terry Lail
Planning, City of
Stormwater
Construction Manager
Conover
Management
Stormwater Administrator
Jack Cline (support
Planning, WPCOG
contracted staff)
Environmental Coordinator/
Terry Lail
Planning, City of
Pollution
Construction Manager
Conover
Prevention/Good
Housekeeping for
Senior Planner/Natural
Johnny Wear (support
Planning, WPCOG
Municipal Operations
Resources Administrator
contracted staff)
Environmental Coordinator/
Terry Lail
Planning, City of
Municipal Facilities
Construction Manager
Conover
Operation &
Maintenance
Public Works General
Terry Jones
Public Works, City of
Program
Services Director
Conover
Jack Cline (support
Planning, WPCOG
Stormwater Administrator
contracted staff)
Environmental Coordinator/
Terry Lail
Planning, City of
Spill Response
Construction Manager
Conover
Program
Fire Department Chief
Mark Hinson
Fire, City of Conover
Stormwater Administrator
Jack Cline (support
Planning, "COG
contracted staff)
Environmental Coordinator/
Terry Lail
Planning, City of
MS4 Operation &
Construction Manager
Conover
Maintenance
Program
Public Works General
Terry Jones
Public Works, City of
Services Director
Conover
FINAL NCS000431 SWMP
City of Conover
January 27, 2022
Page 13

Stormwater Administrator
Jack Cline (support
Planning, WPCOG
contracted staff)
Environmental Coordinator/
Terry Lail
Planning, City of
Municipal SCM
Construction Manager
Conover
Operation &
Maintenance
Public Works General
Terry Jones
Public Works, City of
Program
Services Director
Conover
Stormwater Administrator
Jack Cline (support
Planning, WPCOG
contracted staff)
Environmental Coordinator/
Terry Lail
Planning, City of
Pesticide, Herbicide
Construction Manager
Conover
& Fertilizer
Management
Public Works General
Terry Jones
Public Works, City of
Program
Services Director
Conover
Environmental Coordinator/
Terry Lail
Planning, City of
Vehicle & Equipment
Construction Manager
Conover
Cleaning Program
Public Works General
Terry Jones
Public Works, City of
Services Director
Conover
Environmental Coordinator/
Terry Lail
Planning, City of
Pavement
Construction Manager
Conover
Management
Program
Public Works General
Terry Jones
Public Works, City of
Services Director
Conover
4.2 Program Funding and Budget
In accordance with the issued permit, the City of Conover shall maintain adequate funding and staffing to implement and
manage the provisions of the SWMP and comply with the requirements of the NPDES MS4 Permit. The budget includes
the permit administration and compliance fee, which is billed by DEQ annually.
The City of Conover's Environmental Coordinator/Construction manager's salary one-third is covered by stormwater and
two-thirds by water and waste water fees. To help cover support expenses Public Works allocated 180,000 from General
Fund and Utility Monies. Leaf collection is complete by City Sanitation Staff and temporary contract workers. During the
non -leaf season Grounds oversees the litter sweep, with $21,500 allocated.
The City of Conover has a two-year contract (which will need to be modified, adopted, and signed every two years) with
Western Piedmont Council of Governments for the following support services: Public Education and Outreach Program,
Public Involvement and Participation Program, Illicit Discharge Detection and Elimination Program, Post -Construction
Site Runoff Control Program, and Pollution Prevention and Good Housekeeping Programs. The current contract amount
for the 2-year period (years 1 and 2 of the NPDES permit cycle) is $53,354.00 of general funds being used. The City will
be responsible for the cost of the annual NPDES permit renewal, which is to be paid to the state. Any fees charged to the
development community for BMP Inspections, Plan Review, and other associated fees will be used to help offset cost.
The City may determine that stormwater utility fees should be implemented; these fees would be collected by the City
through utility bills.
FINAL NCS000431 SWMP
City of Conover
January 27, 2022
Page 14

Should the City of Conover choose not to renew the existing two-year contract, prior to the last month, a revision to the
existing NPDES permit and Stormwater Management Plan would need to occur. The City of Conover would be required
to renew the two-year contract, in years 2022 and 2024, to fully carry out the 5 year NPDES permit cycle.
4.3 Shared Responsibility
The City of Conover will be responsibility, with WPCOG (referred to as entity) providing support service, to implement
the following minimum control measures, which are as stringent as the corresponding NPDES MS4 Permit requirement.
The City of Conover remains responsible for compliance if the other entities fail to perform the permit obligation and both
may be subject to enforcement action, if neither the City of Conover, nor the other entities fully perform the permit
obligation. Table 9 below summarizes individual responsibilities for each program.
Table 9: Shared Responsibilities
Legal
SWMP BMP or
Implementing Entity & Program Name
Agreement
Permit Reference
Y/N
General Requirements
WPCOG Stormwater Program Planning and Administration
Y
Public Education and
WPCOG Stormwater Program Planning and Administration
Y
Outreach Program
Public Involvement and
WPCOG Stormwater Program Planning and Administration
Y
Participation Program
Illicit Discharge Detection
WPCOG Stormwater Program Planning and Administration
Y
and Elimination Program
Construction Site Runoff
Catawba County Delegated SPCA Program
Y
Control Program
Post -Construction Site
WPCOG Stormwater Program Planning and Administration
Y
Runoff Control Program
Pollution Prevention and
WPCOG Stormwater Program Planning and Administration
Y
Good Housekeeping
Programs
Total Maximum Daily Load
WPCOG Stormwater Program Planning and Administration
Y
(TMDL)
FINAL NCS000431 SWMP
City of Conover
January 27, 2022
Page 15

4.4 Co-Permittees
There are no other entities applying for co-permittee status under the NPDES MS4 permit number NCS000431 for the
City of Conover.
4.5 Measurable Goals for Program Administration
In response to the DEQ MS4 Audit completed in 2018 for the City of Conover - Program Implementation, Documentation
& Assessment (II.A2, II.A.3, ILA.4, II.A.7, III.A., III.B., IV.B. ) the following changes are being implemented.
Per BMP 1 the SWMP will be reviewed on an annual basis to determine if any updates need to occur. All documents
associated to the Stormwater program will be accessible online, either via the City of Conover website or the Western
Piedmont Council of Governments Stormwater Partnership webpage (reference BMP 14 and 30). Documentation of all
actions related to stormwater activities (as mentioned below) will be recorded, so staff can track and evaluate the
effectiveness of each program component.
The City of Conover will manage and report the following Best Management Practices (BMPs) for the administration of
the Stormwater Management Program using Public Education & Outreach, Public Involvement & Participation, Illicit
Discharge Detection & Elimination, Post -Construction Site Runoff Control, and Pollution Prevention & Good
Housekeeping.
Table 11: Program Administration BMPs
Permit
2.1.2 and Part 4: Annual Self -Assessment
Ref.
Measures to evaluate the performance and effectiveness of the SWMP program components at least annually.
Results shall be used by the permittee to modify the program components as necessary to accomplish the intent
of the Stormwater Program. The self -assessment reporting eriod is the fiscal year Jul 1 — June 30).
BMP
A
B
C
D
Schedule for
Annual Reporting
No.
Description of BMP
Measurable Goal(s)
Implementation
Metric
1.
Annual Self -Assessment
Perform an annual evaluation of
1.Prepare, certify, and
1. Annually for Permit
1. Annual Self-
SWMP implementation,
submit the Annual
Years 1 — 4
Assessment received
suitability of SWMP
Self -Assessment to
by NCDEQ no later
commitments and any proposed
NCDEQ prior to
than August 31 each
changes to the SWMP utilizing
August 31 each year.
year.
the NCDEQ Annual Self -
Assessment Tem late.
Permit
1.6: Permit Renewal Application
Ref.
Measures to submit a permit renewal application no later than 180 days prior to the expiration date of the
NPDES MS4 permit.
A
B
C
D
BMP
Schedule for
Annual Reporting
No.
Description of BMP
Measurable Goal(s)
Im lementation
Metric
2.
Permit Renewal Application
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City of Conover
January 27, 2022
Page 16

Table 11: Program Administration BMPs
Audit stormwater program
1. Participate in an
1. TBD —Typically
1. N/A
implementation for compliance
NPDES MS4 Permit
Permit Year 4
with the permit and approved
Compliance Audit, as
SWMP, and utilize the results to
scheduled and
prepare and submit a permit
performed by EPA or
renewal application package.
NCDEQ.
2. Self -audit and
2. Permit Year 5
2. Submit Self -Audit
document any
to DEMLR (required
stormwater program
component of permit
components not
renewal application
audited by EPA or
package).
NCDEQ utilizing the
DEQ Audit Template.
3. Certify and submit
3. Permit Year 5
3. Permit renewal
the stormwater permit
application package
renewal application
received by DEQ at
(NOI, Self -Audit, and
least 180 days prior to
Draft SWMP for the
permit expiration.
next 5-year permit
cycle).
FINAL NCS000431 SWMP
City of Conover
January 27, 2022
Page 17

PART 5: PUBLIC EDUCATION AND OUTREACH PROGRAM
The City of Conover will implement a Public Education and Outreach Program to distribute educational materials to the
community or conduct equivalent outreach activities about the impacts of stormwater discharges into water bodies and
steps the public can take to reduce pollutants in stormwater runoff.
The target audiences and identified pollutants listed in Part 3.9 of this SWMP, which will be addressed by the Public
Education and Outreach Program, are summarized in Table 12 below. In addition, the City of Conover is required to
inform businesses and the general public of the hazards associated with illicit discharges, illegal dumping and improper
disposal of waste. The City will take a proactive approach in reporting the amount and to whom is reached through public
education and outreach efforts.
Table 12: Summary of Target Pollutants & Audiences
Target Pollutants/Sources
Target Audience(s)
Litter
Residents, Businesses, Schools
Sediment
Construction Activity
Fecal Coliform
Residents, Businesses, Schools
Gray Water
Residents
Fats, Oils and Grease
Businesses (Restaurants)
Animal Operations
Bona fide farms/Urban Farming
Underground Storage Tanks
Businesses and Residents
Chemicals
Industrial, Business and Residents
Illicit Discharges
General Public, Businesses, Municipal Employees
Ille al Dumping
General Public, Businesses, Municipal Employees
Im ro er Disposal of Waste
General Public, Businesses, Municipal Employees
The City of Conover will manage, implement and report the following public education and outreach BMPs.
Table 13: Public Education and Outreach BMPs
Permit
3.2: Outreach to Targeted Audiences
Ref.
Measures to identify the specific elements and implementation of a Public Education and Outreach Program to
share educational materials to the community or conduct equivalent outreach activities about the impacts of
stormwater discharges on water bodies and how the public can reduce pollutants in stormwater runoff. The
permittee shall document the extent of exposure of each media, event or activity, including those elements
implemented locally or through a cao erative agreement.
BMP
A
B
C
D
No.
Description of BMP
Measurable Goal(s)
Schedule for
Implementation
Annual Reporting
Metric
3.
Stormwater Fliers
Stormwater fliers will be
1. Develop and
1. Permit Year 1
1.-5. Number of flyers
distributed to City residences,
distribute fliers at City
distributed at each
municipal employees, businesses,
events to create
event.
and industrial facilities through
stormwater awareness.
2. Develop and
2. Permit Year 2
stormwater events. Five topics
will be addressed over the term of
distribute a fliers for
thepermit; general stormwater
illicit discharges.
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City of Conover
January 27, 2022
Page 18

Table 13: Public Education and Outreach BMPs
4.
awareness, illicit discharges,
illegal dumping, chemicals and
proper disposal of waste.
Public Event Outreach
Provide stormwater educational
information to the general public
at community events.
COVID-19 has limited outreach
opportunities at public events due
to their cancelation in 2020. As
such, alternative ways for this
type of outreach will be
necessary. Alternatives such as
booths at farmers markets and/or
a booth inside the library (if open)
can provide these opportunities
while still being safe for
participants.
3. Develop and
distribute a fliers for
illegal dumping.
4. Develop and
distribute fliers for
chemical awareness.
5. Develop and
distribute fliers for
proper waste dispose
1. The City of Conover
"Stormwater Advisory
Board" hears items, as
well as provides a
venue for the public to
ask questions related
to Stormwater. The
advisory board will
meet at minimum once
a year — but citizens
can also request a
meeting on an "as
needed" basis. Topics
discussed at advisory
board meetings shall
be recorded.
2. Staff will have a
booth at the annual
"National Night Out"
event, Catawba
Riverfest, and/or
earth/arbor day events
to disperse stormwater
outreach
materials/awareness
through the use of
interactive educational
games and activities.
At minimum, one of
the above annual
events shall be
attended by
stormwater staff for
outreach each year.
ear
4. Permit Year 4
5. Permit Year 5
1. Annually
Permit Years 1-5
2. Annually;
Permit Years 1-5
1. Number of advisory
board meetings held.
Number of attendees at
the advisory board
meetings.
2. Number of attendees
at outreach booth
during the chosen
event(s).
Number of events
attended.
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City of Conover
January 27, 2022
Page 19

Table 13: Public Education and Outreach BMPs
3. Staff will provide
3. Annually
3. Number of attendees
alternative outreach
at alternative outreach
opportunities if the
Permit Years 1-5
booth(s)
events listed in BMP
4.13.2 are canceled, or
as an additional
outreach supplement.
Such opportunities
include but are not
limited to: an outreach
booth at the Conover
Library, and/or an
outreach booth at
farmers markets, or
other events if they are
still available.
5.
Student/teacher outreach
Provide educational information
1. Staff will provide in
1. Annually
1. Number of classes
to students and teachers through
class instruction and/or
and/or activities
classroom, workshop, and hands-
stormwater
Permit Years 1-5
provided;
on activities related to stormwater
educational activities
Number of students
BMPs.
to students that attend
present at these
Newton -Conover
classes/activities.
COVID-19 has limited outreach
Middle School.
opportunities at schools and
2. Staff will conduct
2. Annually
2. Number of teacher
teacher workshops due to school
closures in 2020. To supplement
stormwater related
workshops provided;
this, a PowerPoint presentation
workshops with
Permit Years 1-5
that can be shown digitally by
teachers.
Number of teachers
staff and/or provided to teachers
who attended.
for classes will be created
6.
Printed Materials
Staff will design and distribute
1. Staff will create
1. Permit Year 1
1. Were new outreach
new printed materials for target
printed material for
materials created? Yes,
audiences to aid stormwater
local government
No; Status.
education. Previously the City had
distribution addressing
printed materials that focused on
stormwater best
pet waste and general stormwater
practices.
FINAL NCS000431 SWMP
City of Conover
January 27, 2022
Page 20

Table 13: Public Education and Outreach BMPs
awareness. New printel materials
2. Staff will distribute
2. See BMP 3
2. See BMP 3
will focus on additional topics not
printed materials at
previously covered (BMP 3).
events, school
presentations, and
have them on display
for public acquisition
in Government
buildings. The flyers
will also be hosted on
the WPCOG website
to enable digital access
to this resource.
7.
Annual Water Quality Conference
Sponsor the Western Piedmont
1. Provide one
1. Annually
1. Number of attendees
Council of Governments and
presentation about one
at conference.
Lenoir Rhyne University's
of the six NPDES
Permit Years 1-5
Annual Water Quality Conference
Minimum Control
to provide outreach and public
Measures at each
participation. Staff will conduct
annual conference. A
the annual regional conference for
different MCM will be
continued education targeting
presented on each
local government officials,
year.
municipal staff, local businesses,
educators, and the general public.
8.
Evaluate Pollutants Sources and Audiences
1. Evaluate following
1. Annually
1. - 2. Number of
target pollutants:
target pollutant
litter, sediment, gray
Permit Years 1-5
violations;
water, fats, oils,
grease, animal
Were SWMP revisions
operations,
needed to address
underground storage
target pollutants or
tanks, super fund sites,
audiences. Yes, No;
chemicals, illicit
Status
discharges, illegal
dumping and improper
disposal of waste.
FINAL NCS000431 SWMP
City of Conover
January 27, 2022
Page 21

Table 13: Public Education and Outreach BMPs
Evaluate the target pollutants
2. Evaluate the
2. Annually
(litter, sediment, gray water, fats,
following target
oils, grease, animal operations,
audiences: residents,
Permit Years 1-5
underground storage tanks, super
businesses, schools,
fund sites, chemicals, illicit
construction activity,
discharges, illegal dumping,
commercial, farms,
improper disposal of waste),
industrial,
sources, and associated target
development
audiences (residents, businesses,
community, general
schools, construction activity,
public and municipal
commercial, farms, industrial,
employees.
development community, general
public, and municipal employees)
likely to have significant
stormwater impacts and why they
were selected. This evaluation is
looking at target audiences that
are creating pollution to allow the
City to correctly focus education
efforts in those area.
9.
Evaluate Public Education and Outreach BMPs.
Evaluate the successful
1. See BMP 17
1. See BMP 17
1. See BMP 17
components of outreach through
interest and feedback.
Permit
2.1.7 and 3.2.3: Web Site
Ref.
Measures to provide a web site designed to convey the program's message and provide online materials
including ordinances, or other regulatory mechanisms, or a list identifying the ordinances or other regulatory
mechanisms, providing the legal a ority necessary to im lement and enforce the re uirements of the permit
BMP
A
B
C
D
No.
Description of BMP
Measurable Goal(s)
Schedule for
Implementation
Annual Reporting
Metric
10.
Website
1. Update and maintain
1. Annually
1. Did the website
a stormwater web page
need revisions Yes,
for the existing
Permit Years 1-5
No; Status.
municipal website.
FINAL NCS000431 SWMP
City of Conover
January 27, 2022
Page 22

Table 13: Public Education and Outreach BMPs
Update and maintain the existing
2. WPCOG staff will
2. Annually
2. Was annual self-
stormwater web page on the City
maintain and update
assessment uploaded
of Conover website. The City
the WPCOG
Permit Years 1-5
to the Cities website?
webpage will convey the
stormwater web page
Yes, no; Status;
importance of water quality and a
by: verifying all links
link to the WPCOG Stormwater
and contact
Did links, contact
webpage will be placed on the
information are
information, or
Cities website. The WPCOG
current/active, and
stormwater documents
Stormwater webpage will provide
posting educational
need to be updated on
educational resource links, list the
materials.
the WPCOG website
compliant procedures, stormwater
and/or the City of
regulations, stormwater permit
The municipal
Conover website? Yes,
information and good
stormwater webpage
No; Status;
housekeeping information.
will also have the
current SWMP,
Were new/current
Per the MS4 Audit, the existing
stormwater ordinance,
educational materials
website will be expanded to
and annual assessment
added to the WPCOG
further detail outreach efforts,
posted.
website? Yes, No;
provide more mechanisms for
Status.
reporting or providing input, the
most recent SWMP, each years
3. Set a hit counter in
3. Annually
3. Report the number
current annual report, and
ordinance will be put on the Cities
order to record
of hits.
website for public availability.
engagement.
Permit Years 1-5
11.
Education Regarding Illicit Discharges
Provide educational information
1. Train municipal
1. See BMP 49
1. See BMP 49
to municipal employees,
employees in illicit
businesses, citizens and schools
discharge detection
about the hazards associated with
and elimination.
2. Distribute material
2. See BMP 3
2. See BMP 3
illicit discharges, illegal
dumping, and improper disposal
(generated from BMP
of waste.
3) to target audiences
(municipal employees,
schools, businesses,
and citizens).
3. Provide education
3. Continuously,
3. Number of citizen
during the enforcement
interactions during
rocess.
Permit Years 1-5
enforcement.
Permit
3.2.5: Stormwater Hotline
Ref.
Measures for a stormwater hotline/helpline for the purpose of public education and outreach.
BMP
A
B
C
D
No.
Description of BMP
Measurable Goal(s)
Schedule for
Implementation
Annual Reporting
Metric
12.
Hotline
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City of Conover
January 27, 2022
Page 23

Table 13: Public Education and Outreach BMPs
The City of Conover will
1. Update the specific
1. Permit Year 1
1. Was staff member
continue to provide a stormwater
staff member who will
identified; Yes or No.
hotline, however it will be moved
serve as the hotline
to be the WPCOG stormwater
contact.
hotline. The hotlines uses will be
2. Update hotline
2. Annually
2. Did the hotline
expanded to work as a way for
number for stormwater
number need to be
citizens to contact the City to
complaints and
Permit Years 1-5
updated? Yes, No;
report illicit discharges,
information should the
Status.
stormwater/post construction
number change.
issues, outreach questions and
3. Record number and
3. See BMP 12.13.5
3. See BMP 12.13.5
concerns, and MS4 related
type of complaints,
concerns. Previously the hotline
concerns and
was only utilized for IDDE or
information related to
stormwater violation reporting.
each call.
Purpose of the call,
`type'/measure the call
was about, date it
occurred, and
municipality of the
caller will be recorded
and used for
improvement on
outreach and the
hotline itself.
4. Train stormwater
4. Annually,
4. Did hotline staff
hotline staff in general
receive training? Yes,
stormwater awareness,
Permit Years 1-5
No; Status.
complaint call
protocols and
appropriate contacts
for referral and typical
stormwater issues.
5. Publicize contact
5. Continuously,
5. Number of hotline
information on the
calls received overall.
City and WPCOG
Permit Years 1-5
Stormwater webpages
as well as the City of
Conover Facebook
page.
FINAL NCS000431 SWMP
City of Conover
January 27, 2022
Page 24

PART 6: PUBLIC INVOLVEMENT AND PARTICIPATION PROGRAM
This SWMP identifies the minimum elements and implementation of a Public Involvement and Participation Program that
complies with applicable State, Tribal, and local public notice requirements. The City of Conover's Planning Board will
continue to function as the City's stormwater/watershed advisory board. The WPCOG Water Resources Committee will
continue to offer a forum for public comment with input and representation from the City of Conover as a way to
represent their municipality/citizens in these meetings along with other municipalities. The Boards/Committee will also
help provide input and guidance on stormwater issues. The City has a community volunteer program to gain citizen
participation to complete stream clean-ups or litter sweeps. The City of Conover has an established hotline (main number
for the City Hall), but will now be directed to WPCOG stormwater hotline, as well as, the addition of a webpage reporting
form and survey/s, along with the use of the existing WPCOG Water Resource Committee to gather public input. All
events, programs, and public forums will be announced through social media and/or printed handouts. The City of
Conover will manage, implement, and report on the following public involvement and participation BMPs.
Table 14: Public Involvement and Participation BMPs
Permit
3.3.1: Public Input
Ref.
Mechanisms for public involvement that provide for input on stormwater issues and the stormwater program.
A
B
C
D
BXP
No.
Description of BMP
Measurable Goal(s)
Schedule for
Implementation
Annual Reporting
Metric
13.
Hotline for Public Input
Provide a mechanism for public
1. Stormwater hotline
1. See BMP 12
1. See BMP 12
input on stormwater issues and
(BMP 12) shall
the stormwater program through
include a public input
utilizing the stormwater hotline
component and/or
(BMP 12).
record public input
comments/concerns.
Previously the City of Conover
stormwater hotline was primarily
used as a violation reporting tool.
Its use will be expanded to
encourage its use as a public input
tool as well.
14.
Web based form reporting
Provide an online form for public
1. Establish a web
1. Permit Year 1
1. Form established —
input and stormwater reporting
based email complaint/
Yes or No; Status.
via the WPCOG website this will
reporting/input tool to
create an additional way for
be housed on the
Date form was
citizens to report issues and
WPCOG website.
established.
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City of Conover
January 27, 2022
Page 25

Table 14: Public Involvement and Participation BMPs
concerns, as well as have input on
2. Use the form to
2. Continuous,
2. Number of
the stormwater program.
record and track
following the
questions, reports, and
responses, inputs,
establishment of the
comments submitted
City of Conover Public Works
issues, and concerns
form in Permit Year 1.
via the form
already has a general reporting
for metric reporting.
tool in place that receives
Permit Years 2-5
stormwater reports from the
Purpose of each
general public. Stormwater issues
question, report, or
reported via the public works tool
comment will be
will be responded too and
recorded
3. Maintain the web
3. Continuous,
3. Did the web form
documented the same as the
WPCOG online reporting form to
based
following the
require revisions? Yes,
ensure all reported
complaint/reporting/in
establishment of
No; Status.
issues/concerns are addressed.
put form on the
Permit Year 1.
WPCOG website.
Permit Years 1-5
15.
Social Media Outreach — Event Promotion
Utilize the existing City of
1. Utilize the existing
1. Continuously
1. Total Number of
Conover Facebook and Twitter
City of Conover
posts on the City of
pages to promote stormwater
Facebook and Twitter
Permit Years 1-5
Conover Facebook
events, projects, outreach/general
page to promote public
page related to the
stormwater awareness, and
involvement and
stormwater program.
stormwater programs. This will be
participation related to
used as an outreach tool to
stormwater programs,
Total Number of posts
provide exposure to a larger
events, and projects.
on the City of Conover
audience and encourage
Twitter page related to
engagement from the general
The social media
the stormwater
public.
pages will also be used
program.
to post stormwater
educational materials
and provided general
stormwater awareness.
16.
Water Resources Committee
Provide a mechanism for public
1. Participate in
1. Quarterly meetings
1. Number of attendees
input and participation via
quarterly Water
at each meeting.
regional meetings on stormwater
Resource Committee
Permit Years 1-5
issues and the stormwater
meetings, which are
program. Typically, this
open to the public, for
committee is hosted by the
discussion of water
WPCOG once a quarter. This
quality issues within
committee also encourages
the region.
municipal interconnectivity
regarding water quality within the
Topics discussed will
region.
be recorded for annual
reporting.
FINAL NCS000431 SWMP
City of Conover
January 27, 2022
Page 26

Table 14: Public Involvement and Participation BMPs
Stormwater Advisory
Board meetings, open
to the public, for
participation in
discussion related to
stormwater issues.
The board shall meet
at minimum annually,
citizens can also
request an advisory
board meeting in
addition to the annual
meetin 2.
17.
Public Survey and Evaluation
Provide a mechanism for public
1. Create and
input by creating a survey to
administer an annual
engage the public and gauge
survey to be housed on
public interest in stormwater
the WPCOG
issues and the stormwater
stormwater website
program. The survey will be
once a year, open to
taking in responses/input on the
feedback for a total of
program as a whole — covering
4 weeks. The survey
each minimum measure and BMP
will also be linked on
that refers to this Survey.
the City of Conover
website and social
media pages.
Responses/results of
the survey will be
analyzed for reporting
and evaluation.
ee
1. Annually
Permit Years 1-5
2. See BMP 4.
1. Number of surveys
completed.
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City of Conover
January 27, 2022
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Table 14: Public Involvement and Participation BMPs
Permit
3.3.2: Volunteer Opportunities
Ref.
Measures to provide volunteer opportunities designed to promote ongoing citizen participation.
BMP
A
B
C
D
No.
Description of BMP
Measurable Goal(s)
Schedule for
Implementation
Annual Reporting
Metric
18.
Stream Cleanup Events
Provide volunteer opportunities
1. Hold stream cleanup
1. Annually
1. Number of stream
for ongoing citizen participation
efforts by engaging
cleanup events held;
through stream cleanup or litter
groups to conduct
Permit Years 1-5
sweep activities.
stream cleanup
Number of stream
activities in
cleanup participants
appropriate areas. The
total;
events will be
promoted by the City
Number of trash bags
and WPCOG.
filled.
For the City of
Conover the stream
cleanups will focus on
Henry Fork, Jacob
Fork, Clark Creek,
and/or water bodies
that feed into them to
help improve water
quality and provide
personal awareness for
participants.
2. Provide all materials
2. Annually
2. Number of stream
for stream cleanup
clean up materials
activities (i.e. gloves,
Permit Years 1-5
distributed.
trash bags, and trash
pickers) hosted by the
Ci and WPCOG.
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January 27, 2022
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Table 14: Public Involvement and Participation BMPs
3. The City and
3. Annually
3. Was the event
WPCOG will publicize
publicized? Yes, No;
the event (hosted by
Permit Years 1-5
Status;
WPCOG) to the public
to gather volunteers
Number of participants
for stream cleanup
per event.
efforts to assist in
public awareness and
involvement. The
event will be posted on
the WPCOG website,
The City of Conover
website, and flyers will
be distributed at City
Hall.
FINAL NCS000431 SWMP
City of Conover
January 27, 2022
Page 29

PART 7: ILLICIT DISCHARGE DETECTION AND ELIMINATION PROGRAM
Per the MS4 Inspection Report the City has written procedures for implementing an IDDE Program. To increase efforts
the City will locate priority areas likely to have illicit discharges, conduct routine dry weather outfall inspections, identify
illicit discharges and trace sources, eliminate the source(s) of an illicit discharge, and evaluate and assess the IDDE
Program.
The City has a stormwater ordinance and other regulatory mechanisms that provide the legal authority to prohibit illicit
connections and discharges to the MS4, as well as the authority to apply enforcement to violators of the ordinance. The
documents will be reviewed, and if necessary, updated to maintain the program and enforce IDDE issues effectively.
The City of Conover has approximately half of the MS4 mapping completed; however as development occurs the map
and associated components will be updated accordingly.
In the last permit cycle the City did not conduct dry weather screening or maintain written procedures for dry weather
field activity (II.D.2.d. Dry Weather Flow Program). Within the Stormwater Management Plan a schedule is to be created
to conduct dry weather screening annually. Data such as date screening occurred, location of inspected outfall, and photos
of outfall will be recorded in GIS.
The City of Conover in the past has investigated IDDE complaints; however there is no tracking mechanism for
documenting violations and enforcement actions (II.D.2.j.). Within the new permit cycle, the use of a GIS application to
track and document IDDE cases will be used. This will allow the City to identify priority areas based on historical data.
Further, the City will continue to train municipal staff and the general public to identify illicit discharges and illegal
dumping through the use of educational outreach materials and training opportunities. Educational material will be
available to help educate public employees, businesses, and the general public about hazards associated with illicit
discharges and the improper disposal of waste.
Public complaints of any kind could be submitted to the City through point contact on the webpage. A webpage portal
will be established on the WPCOG website, as well as, linked to on the City website. The portal will be publicized, as
well as, the stormwater hotline phone number, as mentioned in the public education and outreach and public involvement
sections of this plan. A citizen can make a complaint via hotline number or through an email tool on the WPCOG
webpage.
The City of Conover will develop, manage, implement, document, report, and enforce an Illicit Discharge Detection and
Elimination Program which shall, at a minimum, include the following illicit discharge detection and elimination BMPs.
The existing Illicit Discharge Detection and Elimination Program will be expanded in order to implement a complete
program by permit year 5.
Table 15: Illicit Discharge Detection and Elimination BMPs
Permit
3.4.1: MS4 Map
Ref.
Measures to develop, update and maintain a municipal storm sewer system map including
stormwater
conveyances, flow direction, major outfalls and waters of the United States receivingstormwater discharges
BMP
A
B
C
D
Schedule for
Annual Reporting
No.
Description of BMP
Measurable Goal(s)
Implementation
Metric
19.
Continual Updates to MS4 map
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City of Conover
January 27, 2022
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Table 15: Illicit Discharge Detection and Elimination BMPs
Major out a is will be identified
1. Add a layer
1. Permit Years 1-5
1. Report num er o
and numbered, flow direction and
identifying/separating
major outfalls
receiving waters will be added.
major outfalls from all
identified;
outfalls. Number all
The existing MS4 map has
outfalls to provide
Date layer was
outfalls throughout the City
them with a form of
finalized.
already marked, however they
identification.
will be numbered and major
2. Add unmapped
2. Permit Years 1-5
2. Number of Major
outfalls will be separated/marked.
areas within the MS4
outfalls in newly
and add/map the
mapped area;
The majority of the permitted
stormwater features in
MS4 area has been mapped,
said areas to ensure
Were the map area
however some neighborhoods and
full coverage.
shortcomings mapped?
industrial outfalls have not yet
Yes, No; Status;
been mapped. These specific
areas will be defined and added
Date additional areas
into the MS4 map to ensure full
were ma ed.
coverage of the City. Map at least
3. Add flow directions
3. Permit Years 1-5
3. Report when flow
20% of unmapped areas each year
to the map as other
directions are added.
until all areas have been mapped
components are being
within the permit term
mapped/created.
4. Add new
4. Annually
4. Was new
infrastructure to the
infrastructure added to
MS4 map as new
Permit Years 1-5
the map: Yes, No;
construction occurs,
Status.
updated on an annual
basis.
Permit
3.4.2: Regulatory Mechanism
Ref.
Measures to provide an IDDE ordinance or other regulatory mechanism that provides legal authority to
prohibit, detect, and eliminate illicit connections and discharges, illegal dumping and spills into the MS4,
including enforcement procedures and actions.
A
B
C
D
BMP
No.
Description of BMP
Measurable Goal(s)
Schedule for
Implementation
Annual Reporting
Metric
20.
Maintain Legal Authority
1. Update the existing
1. Permit Year l
1. Was ordinance
IDDE ordinance to
updated? Yes, No;
follow the current
Status;
NCDEQ model
ordinance.
Date ordinance was
updated to the current
model ordinance.
FINAL NCS000431 SWMP
City of Conover
January 27, 2022
Page 31

Table 15: Illicit Discharge Detection and Elimination BMPs
Review existing Ordinance
2. Review the
2. Annually
2. Were revisions to
(Article VII. — Illicit Discharges
ordinance and update
the ordinance needed?
of City of Conover Code of
if revision is required.
Permit Years 1-5
Yes, No; Status.
Ordinances) in order to maintain
Revisions will require
the legal authority to prohibit,
council reapproval.
detect, and eliminate illicit
connections and discharges,
illegal dumping and spills into the
MS4, including enforcement
procedures and actions. Update
ordinance if required.
Permit
3.4.3: IDDE Plan
Ref.
Measures to maintain and implement a written IDDE Plan to detect and address illicit discharges, illegal
dumping and any non-stormwater discharges identified as significant contributors of pollutants to the MS4.
The plan shall provide standard procedures and documentation to:
a) Locate priority areas likely to have illicit discharges,
b) Conduct routine dry weather outfall inspections,
c) Identify illicit discharges and trace sources,
d) Eliminate the source(s) of an illicit discharge, and
e) Evaluate and assess the IDDE Program.
BMP
A B
C
D
No.
Description of BMP Measurable Goal(s)
Schedule for
Implementation
Annual Reporting
Metric
21.
IDDE Plan
Establish, maintain, and
1. Develop written
1. Permit Year 1
1. Was IDDE plan
implement a written IDDE Plan to
IDDE Plan to define
developed? Yes, No;
detect and address illicit
the procedures of
Status;
discharges, illegal dumping and
identifying, tracking
any non-stormwater discharges
and processing illicit
Date draft plan is
identified as significant
discharges, illegal
submitted to DEQ for
contributors of pollutants to the
dumping and
approval.
MS4.
significant contributors
of pollutants to the
Previously the City of Conover
MS4. Submit IDDE
had IDDE standard operating
Plan to DEQ for
procedures, this IDDE plan will
approval.
2. Train staff on the
2. See BMP 49
2. See BMP 49
build upon those and better define
the procedures for previously
processes defined in
lacking elements such as but not
the IDDE Plan and
limited to: IDDE investigations,
what is required by the
IDDE ordinance.
FINAL NCS000431 SWMP
City of Conover
January 27, 2022
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Table 15: Illicit Discharge Detection and Elimination BMPs
facility inspections, and dry
3. Implement/Enforce
3. See BMP 26
3. See BMP 26
weather screening.
the IDDE Plan and
IDDE Ordinance.
The IDDE plan will have a focus
on documentation of IDDE
investigations and procedures for
how the City shall handle IDDE
cases/issues including the
response the city shall take in
response to IDDE reports.
22.
Location of Priority Areas
Establish and maintain procedures
1. Use MS4 map to
1. Annually,
1. Were priority areas
for locating priority areas likely to
locate outfalls near
located? Yes, No;
have illicit discharges. A high
high pollution risk
Permit Years 1-5
Status.
priority area is an area that has a
areas. The priority
high chance of stormwater
areas will be re -
pollution potential: Areas with
evaluated on an annual
known dry weather outfall
basis.
flows/violations, repeat offenders,
2. Review priority
2. Annually,
business/commercial areas,
2. Were additional
industrial areas, and businesses
areas to determine if
priority areas
with high pollution potential.
additional areas need
Permit Years 1-5
determined? Yes, No;
to be included as
Status;
priority areas. The
priority areas will be
Number of Priority
re-evaluated on an
areas added upon
annual basis.
revision.
23.
Dry Weather Outfall
Inspections
Perform regular dry weather (no
rain in previous 72 hours) outfall
1. Establish a
procedure to divide the
1. Permit Year 1
1. Were dry weather
inspection procedures
inspections to proactively identify
City and create a
and schedule
illicit discharges and illicit
schedule for dry
established Yes, No;
connections. The City will be
weather inspections for
Status;
broken into 5 sections, with at
known outfalls. The
least one section (20%) being
procedures will be
Date SOP and
inspected each permit year. If
defined by the City
schedule established.
additional outfalls are located,
IDDE plan (BMP 21).
FINAL NCS000431 SWMP
City of Conover
January 27, 2022
Page 33

Table 15: Illicit Discharge Detection and Elimination BMPs
they will be included in further
dry weather
inspections/scheduling.
2. Implement dry
weather inspection
procedures.
Date inspections
occurred, location of
inspected outfall, and
photos of outfall will
be documented.
124. 1 Illicit Discharges and Trace Sources
25
Establish procedures to track and
document Illicit Discharge
investigations. The procedures
will be defined by the municipal
IDDE plan (BMP 22).
1. Establish procedures
to track verified
discharges and trace
sources.
2. Maintain illicit
discharge tracking
documentation.
Maintain and Implement IDDE Plan
Maintain and implement the
IDDE Plan to detect and address
illicit discharges, illegal dumping
and any non-stormwater
discharges identified as
significant contributors of
pollutants to the MS4.
1. Inspect priority
areas likely to have
illicit discharges on a
semi-annual basis and
reported incidents
received (BMP 22).
2. Investigate and
enforce
reported/identified
IDDE issues.
SOP's for follow up
inspections and date of
IDDE case closures
will be included in the
IDDE plan.
2. Annually,
Permit Years 2-5
1. See BMP 26
2. See BMP 26
1. Continuously,
Permit Years 1-5
2. See BMP 26
2. Number of dry
weather inspections
completed;
Number of potential
illicit discharges (from
dry weather flow)
identified.
1. See BMP 26
2. See BMP 26
1. Number of illicit
discharges found in
priority areas.
2. See BMP 26
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City of Conover
January 27, 2022
Page 34

Table 15: Illicit Discharge Detection and Elimination BMPs
3. Evaluate and assess
3. Annually
3. Were revisions to
the IDDE
the IDDE plan
plan/program —
Permit Years 1-5
needed? Yes, No;
Identify where
Status.
improvements can be
made based on data
collected.
Major changes must be
approved by DEQ
from the previously
approved IDDE Plan.
Permit
3.4.4: IDDE Tracking
Ref.
Measures for tracking and documenting the date(s) an illicit discharge, illicit connection or illegal dumping was
observed, the results of the investigation, any follow-up of the investigation, the date the investigation was
closed, the issuance of enforcement actions, and the ability to identi chronic violators.
BMP
A
B
C
D
No.
Description of BMP
Measurable Goal(s)
Schedule for
Implementation
Annual Reporting
Metric
26.
IDDE Tracking
Staff will update and maintain
1. Develop and Utilize
1. Permit Year 1
1. Was the IDDE map
the mechanisms for tracking and
an online GIS map
layer created? Yes,
documenting the date(s) an illicit
layer for tracking
No; Status;
discharge, illicit connection or
IDDE violations,
illegal dumping was observed,
recording who made
Date IDDE map
the results of the investigation,
the complaint, location
developed.
any follow-up of the
of complaint, note
investigation, the date the
prior IDDE violations,
investigation was closed, the
status of the
issuance of enforcement actions,
investigation and
and identifying chronic violators.
actions taken.
2. Track illicit
2. Continuously,
2. Number of verified
discharge/connection
IDDE issues.
and illegal dumping
Permit Years 1-5
reports/investigations
utilizing the IDDE
layer on top of the
MS4 map.
Differentiate staff
discovery from citizen
reporting to allow for
review of outreach
ro ram.
FINAL NCS000431 SWMP
City of Conover
January 27, 2022
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Table 15: Illicit Discharge Detection and Elimination BMPs
3. Upon investigation,
3. Continuously,
3. Number o
enforce Illicit
violations/enforcement
Discharge/connection
Permit Years 1-5
actions issued;
and Illegal Dumping
violations to ensure the
Number of
responsible
violations/enforcement
party/violator remedies
actions resolved.
verified illicit
discharges.
4. Establish and
4. Semi -Annually,
4. Number of chronic
maintain a list of
violators identified.
chronic violators, as
Permit Years 1-5
applicable. Updated on
a Semi-annual basis.
5. Evaluate and assess
5. Annually,
5. Were revisions to
the IDDE tracking
the IDDE map
map layer —Identify
Permit Years 2-5
needed? Yes, No;
where improvement
Status.
can be made based on
data collected,
problems encountered
and needs. Evaluation
of the map will be
done on an annual
basis to find
shortcomings with the
IDDE program should
they be determined.
Permit
3.4.5: Staff IDDE Training
Ref.
Measures to provide training for municipal staff and contractors who, as part of their normal job
responsibilities, may come into contact with or otherwise observe an illicit discharge, illicit connection or
illegal dumping. Training shall include identifying and reporting illicit discharges, illicit connections and
illegal dumping. Each staff training event shall be documented, including the agenda/materials, date, and
number of staff participating.
BMP
A
B
C
D
No.
Description of BMP
Measurable Goal(s)
Schedule for
Implementation
Annual Reporting
Metric
27.
Staff Training
Train municipal staff and
1. Identify staff
1. See BMP 11
1. See BMP 11
contractors to identify and report
members and/or
illicit discharges, illicit
contractors that are
connections, illegal dumping and
likely to observe an
spills.
illicit discharge, illicit
connection and illegal
dumping.
FINAL NCS000431 SWMP
City of Conover
January 27, 2022
Page 36

Table 15: Illicit Discharge Detection and Elimination BMPs
2. Hold IDDE training
2. See BMP 49
2. See BMP 49
events to educate staff
and contractors in
identifying and
reporting illicit
discharges, illicit
connections, illegal
dumping, and spills.
Trainings will have a
sign in sheet to track
the names of trained
individuals.
28.
IDDE Educator
Establish appropriate staff
1. Train hotline
1. See BMP 12
1. See BMP 12
contacts for field inquiries
contacts in IDDE
regarding IDDE education,
awareness, complaint
outreach and complaints. During
call protocols, and
IDDE enforcement, an outreach
appropriate contacts
approach to raise awareness of
for referral.
why the violation is problematic
will be taken (See BMP 11). The
2. Utilizing social
2. See BMP 12
2. See BMP 12
hotline will also function as a
media and the City/
mechanic for responding to IDDE
WPCOG webpa
questions from the public.
publicize contact
information for IDDE
reporting.
Permit
3.4.6: IDDE Reporting
Ref.
Measures for the public and staff to report illicit discharges, illegal dumping and spills. The mechanism shall be
publicized to facilitate reporting and shall be managed to provide rapid response by appropriately trained
personnel.
BMP
A
B
C
D
No.
Description of BMP
Measurable Goal(s)
Schedule for
Implementation
Annual Reporting
Metric
29.
IDDE Reporting Hotline
Utilize the existing hotline to now
1. Utilize the hotline
1. See BMP 12
1. See BMP 12
enable the public and municipal
(BMP 12) to receive
employees to report illicit
IDDE reports.
discharges, illegal dumping, and
spills.
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City of Conover
January 27, 2022
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Table 15: Illicit Discharge Detection and Elimination BMPs
2. Tram hotline staff to
2. See BMP 12
2. See BMP 12
differentiate between
illicit discharge
complaints and
stormwater/post-
construction
complaints. The staff
will also be trained to
keep adequate records
of the calls for metrics.
3. Publicize Hotline by
3. See BMP 12
3. See BMP 12
including the phone
number on educational
materials. Post the
hotline number on the
City and WPCOG
websites and shared
via social media
accounts.
30.
IDDE Reporting Web -based Reporting Form
Staff will provide a rapid response
1. Use web based
1. See BMP 14
].See BMP 14
to all complaints received. Staff
reporting form for
will record the response dates and
IDDE reporting.
summary of results to improve
IDDE program and the online
Map..
31.
IDDE Reporting Efficiency
Staff will provide a rapid response
1. Use the online GIS
1. See BMP 19
1. See BMP 19
to all complaints received. Staff
map, once established
will record the response dates and
(BMP 19), to track
summary of results to improve
time of complaint, site
IDDE program and application.
visit, type of complaint
and all
enforcement/resolution
measures.
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City of Conover
January 27, 2022
Page 38

Table 15: Illicit Discharge Detection and Elimination BMPs
2. Evaluate response
2. Annually,
2. Average response
time. Work to
time.
minimize response
Permit Years 1-5
time to reported issues
and record what is
causing those issues to
be fixed in later
iterations of the plan.
Track the times
elapsed between when
an IDDE incident is
reported, and when it
is addressed.
FINAL NCS000431 SWMP
City of Conover
January 27, 2022
Page 39

PART 8: CONSTRUCTION SITE RUNOFF CONTROL PROGRAM
In accordance with 15A NCAC 02H .0153, the City of Conover relies upon the North Carolina Sedimentation Pollution
Control Act (SPCA) of 1973 and the NCGO10000 permit for construction activities as qualifying alternative programs to
meet the NPDES MS4 Permit requirements for all construction site runoff control measures to reduce pollutants in
stormwater runoff from construction activities that result in land disturbance of greater than or equal to one acre and any
construction activity that is part of a larger common plan of development that would disturb one acre or more.
Table 16: Qualifying Alternative Program Components for Construction Site Runoff Control Program
Permit
Reference
State or Local Program Name
Legal
Authority
�
Implementing Entity
Meets Whole
or Part of
Requirement
3.5.1 -
Catawba County Delegated SPCA
15A NCAC
Catawba County
Whole
3.5.4
Program*
Chapter 04,
Inter -local
Agreement for
Enforcement
Services of
Catawba
County Soil
Erosion and
Sediment
Control
Ordinance
*The local delegated SPCA Program ordinance(s)/regulatory mechanism(s) can be found at:
htt s://librai' .nliinicode.cominc/catawba county/codes/code of ordinances?nodeid=COOR CH31 SOERSECO
In addition to the delegated SPCA Program, opportunities for public input through the stormwater hotline, web -page
reporting tool and additional waste management requirements for construction site operators provide a comprehensive
construction site run off control program. The City of Conover will also implement the following BMPs to meet NPDES
MS4 Permit requirements.
Table 17: Construction Site Runoff Control BMPs
Permit
3.5.6: Public Input
Ref.
Measures to provide and promote a means for the public to notify the appropriate authorities of observed
erosion and sedimentation problems.
BMP
A
B
C
D
Schedule for
Annual Reporting
No.
Description of BMP
Measurable Goal(s)
Implementation
Metric
32.
Municipal Staff Training
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City of Conover
January 27, 2022
Page 40

Table 17: Construction Site Runoff Control BMPs
Train municipal staff who receive 1. Train municipal 1. See BMP 49
calls from the public on the staff on proper
protocols for referral and tracking handling of
of construction site runoff control construction site runoff
complaints. control complaints.
33. 1 Means of Public Input
Utilize the survey, the hotline,
and the online form to give
citizens methods of responding to
how construction runoff is being
managed. The survey will ask
questions regarding: how they
view construction runoff in the
City, what they think should be
changed to improve upon said
problems, and where they believe
there should be more focus within
the program.
1. Use survey (BMP
17) to obtain feedback
about public
perspective about
construction runoff in
the City.
2. Administer the
survey to allow for
input on construction
runoff in the City. The
survey will be linked
to on the WPCOG
stormwater webpage
and the City of
Conover website.
3. Utilize reporting
form (BMP 14) that
will allow the public to
write concerns and
report construction
runoff issues.
4. Publicize the ability
to report concerns
about construction
runoff issues via the
online form on the
City and WPCOG
websites and social
media.
1. See BMP 17
2. See BMP 17
3. See BMP 14
4. See BMP 14
L�
1. See BMP 17
2. See BMP 17
3. See BMP 14
4. See BMP 14
FINAL NCS000431 SWMP
City of Conover
January 27, 2022
Page 41

Table 17: Construction Site Runoff Control BMPs
Permit
3.5.5: Waste Management
Ref.
Measures to require construction site operators to control waste such as discarded building materials, concrete
truck washout, chemicals, litter, and sanitary waste at the construction site that may cause adverse impact to
water quality.
BMP
A
B
C
D
No.
Description of BMP
Measurable Goal(s)
Schedule for
Implementation
Annual Reporting
Metric
34.
Establish and Maintain Legal Authority of Construction Waste
Require construction site
operators to control waste at the
1. Develop an
ordinance that
1. Permit Year 1
1. Ordinance
developed: Yes or No,
construction site that may cause
addresses construction
Status.
adverse impact to water quality.
site waste.
2. Adopt developed
2. Permit Year 1
2. Ordinance adopted;
ordinance through
Yes, No; Status.
council approval.
3. Train municipal
3. See BMP 49
3. See BMP 49
staff on identifying
and reporting
construction waste
violations.
4. Maintain adopted
4. Annually
4. Were any revisions
ordinance (if revisions
to the waste
are needed).
Permit years 2-5
management ordinance
made? Yes, No;
Status.
5. Enforce ordinance
5. See BMP 19
5. See BMP 19.
using the online GIS
map to track and
document
construction site
waste concerns and
corrective actions.
FINAL NCS000431 SWMP
City of Conover
January 27, 2022
Page 42

PART 9: POST -CONSTRUCTION SITE RUNOFF CONTROL PROGRAM
The City of Conover SWMP 2013 has policy language for deed restrictions and protective covenants. In the new SWMP
permit cycle the language will also be included in the Stormwater Ordinance. An amendment to the ordinance will allow
the language to have legal significance.
Contracting WPCOG, an inventory of projects will be established (BMP 35.13.1, 2, and 3) for developments within the
municipal limits, this is in response to Permit Citation II.F.2.d, of the latest DEQ MS4 audit (2018). Along with the
inventory list, proactive inspections will be administered by Staff semi-annually and the owner of the privately owned
SCM will be required to have an inspection done by a certified private engineer annually to ensure SCM functionality
(Permit Citation II.F.2.g.). Upon non-compliance, enforcement action will be taken. The City will have a GIS tracking
mechanism to proactively enforce to obtain compliance (II.F.2.i.).
This SWMP identifies the minimum elements to develop, implement and enforce a program to address stormwater runoff
from new development and redevelopment projects that disturb greater than or equal to one acre, including projects less
than one acre that are part of a larger common plan of development or sale, that are located within the City of Conover
and discharge into the MS4. These elements are designed to minimize water quality impacts utilizing a combination of
structural Stormwater Control Measures (SCMs) and/or non-structural BMPs appropriate for the community, and ensure
adequate long-term operation and maintenance of SCMs.
In accordance with 15A NCAC 02H .0153 and .1017, the City of Conover implements the following State post -
construction program requirements, which satisfy the NPDES Phase II MS4 post -construction site runoff control
requirements as Qualifying Alternative Program(s) (QAPs) in the MS4 area(s) where they are implemented.
Table 18: Qualifying Alternative Program(s) for Post -Construction Site Runoff Control Program
State QAP Name
State Requirements
Local Ordinance / Regulatory
Mechanism Reference
Water Supply Watershed (WS-IV)
15A NCAC 2B
WS-IV Watershed Ordinance (See
..0620 - .0624
ma) Protected Areas
FINAL NCS000431 SWMP
City of Conover
January 27, 2022
Page 43

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The City of Conover has a small portion on the east side of the City limits located within a water supply watershed. The
area within the watershed boundaries are required to follow those rules to ensure drinking water quality is being
maintained. This is known as a Qualifying Alternative Program (QAP). The City is also subject to the NPDES Phase II
MS4 post -construction program requirements. These existing requirements will be codified in local ordmance(s) per
BMP 37.B.1 and implementation per BMP 37.13.3-4.
FINAL NCS000431 SWMP
City of Conover
January 27, 2022
Page 44

Table 19: Summary of Existing Post -Construction Program Elements
Permit Requirements for Plan Review
and Approval
Municipal Ordinance/Code Reference(s) and/or
Document Title(s)
Date Adopted
3.6.2(a) Authority
Appendix C - Stormwater Ordinance (Phase II) Section
10.2
May 7, 2007
3.6.3(a) & 15A NCAC 02H.0I53(c)
Federal, State & Local Projects
Appendix C - Stormwater Ordinance (Phase II) Article
I1
May 7, 2007
3.6.3(b) Plan Review
Appendix C - Stormwater Ordinance (Phase II) 30.2
May 7, 2007
3.6.3(c) O&M Agreement
Appendix C - Stormwater Ordinance (Phase II) 50.2
May 7, 2007
3.6.3(d) O&M Plan
Appendix C - Stormwater Ordinance (Phase 11) 50.2
May 7, 2007
3.6.3(e) Deed Restrictions/Covenants
Appendix C - Stormwater Ordinance (Phase 11) 40.2
and 40.3
May 7, 2007
3.6.3(f) Access Easements
Appendix C - Stormwater Ordinance (Phase II) 50.8
May 7, 2007
Permit Requirements for Inspections
and Enforcement
Municipal Ordinance/Code Reference(s) and/or
Document Title(s)
Date Adopted
3.6.2 b Documentation
Appendix C - Stormwater Ordinance (Phase II) 50.1
May 7, 2007
3.6.2(c) Right of Entry
Appendix C - Stormwater Ordinance (Phase 11) 50.2
May 7, 2007
3.6.4(a) Pre -CO Inspections
Appendix C - Stormwater Ordinance (Phase 11) 30.3
May 7, 2007
3.6.4(b) Compliance with Plans
Ap2endix C - Stormwater Ordinance (Phase II) 30.3
May 7, 2007
3.6.4(c) Annual SCM Inspections
Appendix C - Stormwater Ordinance (Phase II) 50.3
May 7, 2007
3.6.4(d) Low Density Inspections
Appendix C - Stormwater Ordinance (Phase II) 40.2
May 7, 2007
3.6.4(e) Qualified Professional
Appendix C - Stormwater Ordinance (Phase 1I) 50.1
May 7, 2007
Permit Requirements for Fecal
Coliform Reduction
Municipal Ordinance/Code Reference(s) and/or
Document Title(s)
Date Adopted
3.6.6(a) Pet Waste
City Code Section 16-11
March 5, 1973
3.6.6(b) On -Site Domestic Wastewater
Treatment
City Code Section 22-60
July 1, 2013
The post construction stormwater ordinance was adopted in 05.07.2007. It is noted that a new model ordinance has been
endorsed by the State. The City of Conover will be adopting the State's template ordinance within Year One of the
NPDES permit cycle. The section numbers above are subject to change. This will be in addition to the States' new model
watershed ordinance.
The annual reporting metrics for the post construction program are provided in Table 20: Post Construction Site Runoff
Control BMPs below.
Table 20: Post Construction Site Runoff Control BMPs
Permit 4.1.3: Minimum Post -Construction Reporting Requirements
Ref. Measures to document activities over the course of the fiscal year (July I — June 30) including appropriate
information to accurately describe rogress, status, and results.
A B C D
BMP
No. Description of BMP Measurable Goal(s) Schedule for Annual Reporting
Implementation Metric
FINAL NCS000431 SWMP
City of Conover
January 27, 2022
Page 45

Table 20: Post Construction Site Runoff Control BMPs
35.
Standard Reporting
Implement standardized tracking,
1. Track number of
1. Continuously
1. Number of plan
documentation, inspections, and
low density and high
reviews performed for
reporting mechanisms to compile
density plan reviews
low density and high
appropriate data for the annual
performed.
density.
self -assessment process. Data
shall be provided for each Post -
Construction/ Qualifying
Alternative Program being
2. Track number of
2. Continuously
2. Number of plan
implemented as listed in Tables
low density and high
approvals issued for
18 and 19.
density plans
low density and high
approved.
density.
3. Maintain a current
3. Continuously
3. Summary of number
inventory of low
and type of SCMs
density projects and
added to the inventory;
constructed SCMs
and number and
including SCM type or
acreage of low density
low density acreage,
projects constructed.
location and last
inspection date.
4. Track number of
4. Continuously
4. Number of SCM
SCM inspections
inspections.
performed.
5. Track number of
5. Continuously
5. Number of low
low density
density inspections.
inspections performed.
6. Track number and
6. Continuously
6. Number and type of
type of enforcement
enforcement actions
actions taken.
taken.
Permit
2.3 and 3.6: Qualifying Alternative Program(s)
Ref.
Measures to develop, implement and enforce additional BMPs in order to comply with the QAP state program
requirements -
A
B
C
D
BMW
No.
Description of BMP
Measurable Goal(s)
Schedule for
Implementation
Annual Reporting
Metric
36.
Qualifying Alternative Program
This permit requirement is fully met by the existing post -construction program, see references provided in
Table 19.
FINAL NCS000431 SWMP
City of Conover
January 27, 2022
Page 46

Table 20: Post Construction Site Runoff Control BMPs
Permit
3.6.2: Legal Authority
Ref.
Measures to maintain adequate legal authorities through ordinance or other regulatory mechanism to: (a) review
designs and proposals for new development and redevelopment to determine whether adequate stormwater
control measures will be installed, implemented, and maintained, (b) request information such as stormwater
plans, inspection reports, monitoring results, and other information deemed necessary to evaluate compliance
with the Post -Construction Stormwater Management Program, and (c) enter private property for the purpose of
inspecting at reasonable times any facilities, equipment, practices, or operations related to stormwater
discharges to determine whether there is compliance with the Post -Construction Stormwater Management
Pro am.
A
B
C
D
MP
No.
Description of BMP
Measurable Goal(s)
Schedule for
Implementation
Annual Reporting
Metric
37.
Phase II Post -construction Stormwater Ordinance
The City has adopted and will
1. Update the existing
1. Permit year 1
1. Was stormwater
maintain in effect the Phase II
stormwater ordinance
ordinance revised?
Stormwater Ordinance, which
to follow the current
Yes, no; Status;
gives the City legal authority to
Phase II Stormwater
review designs for new
Model Ordinance
Date ordinance was
development and redevelopment,
provided by NCDEQ.
revised.
2. Train staff (field
2. See BMP 49
2. See BMP 49
to ensure adequate stormwater
controls, to request information,
and office) in
to perform inspections on private
Stormwater Ordinance
property, and to perform other
procedures and
compliance activities related to
enforcement actions.
3. Enforcement of the
3. Continuously,
3. Number of notices
this measure.
Phase II Post-
of violations issued;
The in -place ordinance will be
construction
Permit Years 1-5
revised in the first permit year to
Stormwater Ordinance
Number of Civil
follow the NCDEQ model
to ensure compliance.
Citations issued;
ordinance.
Should the correct
processes and order
Number of still in
The ordinance references the
not be followed, a
progress of abatement
DEQ BMP Design Manual as the
notice of violation will
at time of annual
source of standards to be used in
be issued to address
report.
selecting, designing, evaluating,
the violation.
and maintaining structural and
non-structural BMPs.
FINAL NCS000431 SWMP
City of Conover
January 27, 2022
Page 47

Table 20: Post Construction Site Runoff Control BMPs
Permit
3.6.3: Plan Review and Approval
Ref.
Measures to maintain plan review and approval authority, standards and procedures to: (a) Require Federal,
State, and local government projects to comply with Post -Construction Program requirements throughout the
entire MS4 permitted area, unless the entity is subject to its own NPDES MS4 permit or a qualifying alternative
program, (b) Conduct site plan reviews of all new development and redeveloped sites that disturb greater than
or equal to one acre, and sites that disturb less than one acre that are part of a larger common plan of
development or sale for compliance with 15A NCAC 02H .1017 and the qualifying alternative programs that
apply within your jurisdiction, (c) Ensure that each project has an Operation and Maintenance Agreement that
complies with 15A NCAC 02H .1050(12), (d) Ensure that each project has an Operation and Maintenance Plan
that complies with 15A NCAC 02H .1050(13), (e) Ensure that each project has recorded deed restrictions and
protective covenants, that require the project to be maintained consistent with approved plans, and (f) Ensure
that each SCM and associated maintenance accesses be protected in a permanent recorded easement per 15A
NCAC 02H 1050 (9) and (10).
A
B
C
D
BMP
No.
Description of BMP
Measurable Goal(s)
Schedule for
Implementation
Annual Reporting
Metric
38.
Plan Review and Approval
Review plans for all new
1. Review procedures
1. Annually,
1. Were changes to the
development and redevelopment
and submittal
procedures/submittal
sites that will disturb greater than
documents annually to
Permit Years 1-5
documents needed?
or equal to one acre (including
determine if items need
Yes, No; Status.
projects less than one acre that are
to be added or
part of a larger common plan of
modified.
2. Review plans for all
2. See BMP 35
2. See BMP 35
development or sale).
new development and
All required submittals (as
redevelopment sites
defined by the plan review
that will disturb greater
procedures) must be received by
than or equal to one
the reviewer before the issuance
acre. This is including
of a Certificate of Occupancy (per
projects less than one
development). Should the
acre that are part of a
procedures not be followed, a
larger common plan of
notice of violation and stop work
development or sale.
order will be issued in accordance
This requirement also
with the City ordinance and SOP.
applies to Federal, State
and Local Government
The City of Conover issues their
projects.
own certificates of occupancy.
The CO is not issued until all
The City holds the
stormwater requirements
ability to have local
(designs, submittals, and
engineering firms
inspections) are satisfied and the
review stormwater
Stormwater Administrator
SCM designs on an as -
approves the issuance.
needed basis.
FINAL NCS000431 SWMP
City of Conover
January 27, 2022
Page 48

Table 20: Post Construction Site Runoff Control BMPs
3. Maintain the existing
3. See BMP 35 3. See BMP 35
SCM Inventory sheet.
Said sheet tracks all
required submittals,
relevant information,
and all projects within
the City that have gone
through (and/or are
going through) the
stormwater review
procedure.
39. Operation and Maintenance Agreement and Plan
The Operation and Maintenance
1. Ensure that each
1. Continuous 1. Number of
(O&M) agreement require owners
project has an approved
permitted projects
of structural SCM's to perpetually
O&M Agreement and
Permit Years 1-5 with O&M plans that
maintain and operate according to
O&M Plan prior to CO,
received their CO.
the O&M plan submitted during
to be included in the
the plan review process, and
project checklist and
require submission of annual
required prior to CO.
inspection reports written by a
Each O&M agreement
qualified professional.
will include a
requirement for annual
inspections.
40. Recordation
The plan review process shall
1. Ensure each project
1. See BMP 35 1. See BMP 35
include verification that
has recorded deed
permanent legal mechanisms are
restrictions and
in effect ensuring the project is
protective covenants in
built consistently with its
effect to ensure
approved plans. This will be
development activities
verified through the submittal of
will be maintained
an engineer's certification and
consistent with the
providing an as -built. These must
approved plans (low
be received and accepted to
and high density
approve the issuance of that
projects).
projects CO.
2. Ensure that each
2. See BMP 35 2. See BMP 35
SCM and associated
A recorded deed restriction or
maintenance access
protective covenant, along with
areas are recorded in a
an access easement is established
permanent easement to
through recordation. Recording
guarantee access for
both the access easement and
inspection and
deed restrictions are required for
maintenance of the
the issuance of a Certificate of
SCM.
OCCu WIC .
FINAL NCS000431 SWMP
City of Conover
January 27, 2022
Page 49

Table 20: Post Construction Site Runoff Control BMPs
Permit
3.6.4: Inspections and Enforcement
Ref.
Measures to maintain inspection and enforcement authority, standards and procedures to: (a) Conduct post -
construction inspections prior to issuing a Certificate of Occupancy or a Temporary Certificate of Occupancy.
Alternatively, the project owner may provide a surety bond to guarantee compliance with the approved plan(s),
(b) Ensure that the project has been constructed in accordance with the approved plan(s), (c) Ensure annual
inspection of each permitted SCM to ensure compliance with the approved Operation and Maintenance
Agreement, (d) Ensure inspection of low density projects at least once during the permit term, and (e) Require
that inspections be conducted by a qualified professional.
BMP
A
B
C
D
No.
Description of BMP
Measurable Goal(s)
Schedule for
Implementation
Annual Reporting
Metric
41.
Inspection and Enforcement
After project completion, but
1. Prior to issuance of a
1. Continuously
1. Number of pre -CO
prior to issuance of a certificate of
CO, a qualified City
inspections completed;
occupancy, an inspection will be
representative shall
Permit Years 1-5
completed by a qualified
perform an inspection
Number of repeat
professional to ensure the project
on all project SCMs to
inspections required.
has been constructed according to
ensure compliance. If
the plan/design. Following
corrections are
approval, annual inspections by a
required, then follow
qualified professional will be
up inspections will be
completed. Low density projects
performed until the
will be inspected once in a permit
SCM and project site is
term to watch for potential
compliant prior to the
unpermitted expansion and apply
issuance of CO.
2. Staff will perform
2. Annually,
2. Number of SCM
enforcement if violations are
found.
inspections of all SCMs
inspections completed;
(both government and
Permit Year 1-5
non -government)
Number of failed
within the City on an
SCM inspections.
annual basis.
3. Owner shall have a
3. Annually
3. Number of qualified
Qualified Licensed
licensed professional
Professional perform an
Permit Year 1-5
inspections completed
SCM inspection in
with documentation
accordance with the
received.
O&M Agreement and
DEQ SCM manuals
Number of SCMs
once a year.
under annual
inspection
enforcement.
FINAL NCS000431 SWMP
City of Conover
January 27, 2022
Page 50

Table 20: Post Construction Site Runoff Control BMPs
4. Conduct inspection
4. Annually
4. Number of low
of
density inspections
20% of low -density
Permit Years 1-5
done; Number of low
projects each year (See
density violators
BMP 35 for inventory).
found; Number of low
density enforcement
actions issued.
Permit
3.6.5: Documentation
Ref.
Measures to maintain adequate documentation and standardized inspection and tracking mechanisms to: (a)
Maintain an inventory of post -construction SCMs and low density projects, (b) Document, track and maintain
records of inspections and enforcement actions. Tracking shall include the ability to identify chronic violators,
and (c) Make available to developers all relevant ordinances, post -construction requirements, design standards,
checklists, and/or other materials.
BMP
A
B
C
D
No.
Description of BMP
Measurable Goal(s)
Schedule for
Implementation
Annual Reporting
Metric
42.
Documentation — Low Density
Ensure tracking and records are
1. Create and Maintain
1. See BMP 35
1. See BMP 35.
maintained on low density
a low density project
projects to ensure that upon
inventory. The
inspection, impervious overages
inventory will be
can be determined, and corrective
created by using the
actions taken. Ensure
existing zoning permit
informational materials are
inventory to see which
available on the WPCOG website
sites required a
to guarantee accessibility outside
stormwater review
of office hours. Through tracking
previously.
2. Inspect the
2. See BMP 41
2. See BMP 41
and inspections chronic violators
will be identified. 20% of the low
completed low -density
density sites will be inspected per
projects to ensure the
year.
projects have not
expanded into a high
density classification
thus needing a SCM.
FINAL NCS000431 SWMP
City of Conover
January 27, 2022
Page 51

Table 20: Post Construction Site Runoff Control BMPs
3. Provide educational
3. Continuously
3. Nuns er of low
material to the general
density educational
public about low
Permit Years 1-5
materials distributed.
density developments:
during the issuance of
zoning permits,
distributed through
mailings, posted on
social media, and
handed out at events.
43.
Documentation — High Density
Ensure tracking and records are
1. Create and maintain
1. See BMP 35
1. See BMP 35
maintained on projects to ensure
an inventory of all
that upon granting of final CO
developments and
and follow-up inspection
redevelopments
impervious overages can be
(public and private)
determined and corrective actions
with SCMs. Update
taken. Ensure informational
inventory as projects
materials are available to
are reviewed,
guarantee accessibility outside of
approved, and
office hours. Through tracking
constructed. The
and inspections, chronic violators
inventory will be
will be identified.
created by using the
existing zoning permit
inventory to see which
sites required a
stormwater review
reviousl .
FINAL NCS000431 SWMP
City of Conover
January 27, 2022
Page 52

Table 20: Post Construction Site Runoff Control BMPs
2. Provide educational
2. Continuously,
2. NuMnber of high
material to developers
density informational
about high density
Permit Years 1-5
materials distributed.
development. At a
minimum, hyperlinks
will be maintained on
the City webpage
directed to the
Ordinance and to the
BMP Design Manual.
Printed materials will
be distributed (but not
limited to): during the
issuance of zoning
permits, distributed
through mail, digitally
posted on social
media, and handed out
at events.
3. Establish links to all
3. Annually
3. Items placed on the
ordinances, manuals,
webpage: Yes or No,
policies, checklists,
Permit Years 1-5
Status;
design standards,
and/or other materials
Were items replaced
on the WPCOG
with current versions
website.
if revisions were
required? Yes, No;
Status.
Permit
3.6.6: Fecal Coliform Reduction
Ref.
Measures to control, to the maximum extent practicable, sources of fecal coliform per 15A NCAC 02H
.1017(7). At a minimum, the program shall include: (a) A pet waste management component, which may be
achieved by revising an existing litter ordinance, and (b) An on -site domestic wastewater treatment system
component, if applicable, which may be coordinated with local county health department, to ensure proper
operation and maintenance of such systems.
A
B
C
D
BMP
Schedule for
Annual Reporting
No.
Description of BMP
Measurable Goal(s)
Implementation
Metric
44.
Fecal Coliform Reduction
FINAL NCS000431 SWMP
City of Conover
January 27, 2022
Page 53

Table 20: Post Construction Site Runoff Control BMPs
Protective measures will be
1. Revision of the m-
1. See BMP 37
1. See BMP 37
established through the adoption of
place stormwater
the pet waste component of the
ordinance to include
Phase I1 Stormwater Model
the authority to
Ordinance in permit year 1.
enforce pet waste
violations.
2. Develop and
2. Continuously,
2. Number of
Almost all of the City of
Conover's wastewater is managed
distribute educational
wastewater
via a sewer system. Installation of
materials on the
Permit Years 1-5
educational materials
septic systems is discouraged by
impacts of
distributed.
the City, but is allowed should the
unmaintained
sewer not be connectable to their
wastewater systems
property. Outside of those outlier
have on water
cases, the only septic tanks in the
quality. These flyers
MS4 area are remaining older
will be used to raise
tanks which are inspected by the
awareness of septic
County.
wastewater pollution.
The larger concern from
wastewater fecal pollution comes
from unmaintained sewer
lines/sewer breaks. An outreach
approach will be taken to assist in
reducing this pollutant and raise
awareness of what impacts not
repairing/maintaining sewer lines
has on water quality.
FINAL NCS000431 SWMP
City of Conover
January 27, 2022
Page 54

PART 10: POLLUTION PREVENTION AND GOOD HOUSEKEEPING PROGRAMS
This SWMP provides a comprehensive pollution prevention and good housekeeping strategy for the City of Conover
municipal facilities and operations. Pollution prevention and good housekeeping is accomplished through the
implementation of seven required programs, which collectively address the ultimate goal of preventing or reducing
pollutant runoff from municipal operations such as park and open space maintenance, fleet and building maintenance, new
construction and land disturbances, and municipal storm sewer system maintenance.
Pollution prevention and good housekeeping for municipal operations includes the following programs:
1. Municipal Facilities Operation and Maintenance Program (O & M)
2. Spill Response Program
3. MS4 Operation and Maintenance Program
4. Municipal SCM Operation and Maintenance Program
5. Pesticide, Herbicide and Fertilizer Management Program
6. Vehicle and Equipment Cleaning Program
7. Pavement Management Program
The City of Conover will manage, implement and report the pollution prevention and.good housekeeping BMPs as
specified in Table 21 below for each required program in response for the MS4 Audit inefficiencies. BMPs 45 and 46 will
require a written inventory of facilities and potential pollutants. Several of the BMPs below address street and parking lot
issues by developing, adopting, and maintaining procedures that focus on pollutant removal in these impervious areas,
along with, Setting schedules and requirements for street/parking lot sweeping (BMP 58), collecting litter/debris (BMP
59), working in collaboration with community outreach program and developing standard spill procedures (BMP 47).
The City of Conover uses a vac -truck to clean the storm sewer conveyance system. An O & M plan had not been created
and maintained at the time of the MS4 DEQ Audit. Permit Reference: 3.7.3, BMP's 48-51 focus on the training,
inspection, and maintenance of said system.
Table 21: Pollution Prevention and Good Housekeeping BMPs
Permit 3.7.1: Municipal Facilities Operation and Maintenance Program
Ref. Measures to manage facilities that are owned and operated by the permittee and have the potential for
generating polluted stormwater runoff. The permittee shall maintain a current inventory of municipal facilities;
perform facility inspections and routine maintenance; establish specific frequencies, schedules, and standard
documentation; provide staff training on general stormwater awareness and implementing pollution prevention
and good housekeeping ractices.
BMP A B C D
No. Description of BMP Measurable Goal(s) Schedule for Annual Reporting
Implementation Metric
45. Municipal Facilities Operation & Maintenance (O & M) Plan
FINAL NCS000431 SWMP
City of Conover
January 27, 2022
Page 55

Table 21: Pollution Prevention and Good Housekeeping BMPs
An a & M Plan must be
developed, implemented, and
1. Inspect all
municipal facilities to
1. See BMP 46
1. See BMP 46
maintained for each municipal
determine which
facility with the potential to
facilities require an
generate stormwater pollution.
O&M plan to be
These plans will define the
developed. All
expectations of the facility in
facilities will be
regards to stormwater/MS4
inspected once per
regulations. Each municipal
permit term. High
facility in which this is applicable
pollution potential
will implement an O&M plan.
facilities will be
The implementation of a plan
inspected annually
entails signing a legally binding
document that defines the party
(See BMP 46).
2. Develop a facility
2. Permit Year 1
2. Number of facility
charged with ensuring that the
facility is correctly maintained
specific O&M plan for
each municipal facility
O&M plans
developed.
and documentation of the
with the potential to
maintenance is adequate. The
generate stormwater
documents will also define the
pollution. Each plan
procedures in how the facility will
will define required
be maintained to reduce the risk
procedures per
of stormwater pollution. The
applicable facility to
facilities requiring O&M plans
inspect, maintain and
will be inventoried through BMP
evaluate the facilities
46. Should the facility maintain
risk of stormwater
and/or store vehicles, washing
pollution.
procedures will be defined in the
3. Implement the
3. Permit Year 1
3. Number of facility
facilities O&M plan.
written O&M Plan
O&M plans
(per applicable
implemented.
facility).
4. Enforce and inspect
4. See BMP 46
4. See BMP 46
the facilities to ensure
compliance with the
O&M Plans.
46.
Municipal Facilities
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January 27, 2022
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Table 21: Pollution Prevention and Good Housekeeping BMPs
The municipal facilities operation
1. Establish: standard
1. Permit Year 1
1. Were procedures
and maintenance plan will ensure
operating procedures
established? Yes, No;
the facilities are being
for municipal facility
Status;
managed/maintained in a way that
inspections, a schedule
does not negatively impact water
of inspections, and a
Date procedures
quality. The facilities will be
standard for report
established;
maintained in a scheduled and
documentation/trackin
well-defined manner by
g. These SOP's will be
Was an inspection
performing routine inspections. If
defined in each facility
schedule established?
a facility is subject to SPCC
O&M plan. The
requirements, then specific
procedures for
Date of schedule
inspection procedures will be
inspections will be
establishment.
completed per the SPCC
included in the City
requirements.
IDDE plan.
2. Verify/reevaluate
2. Annually
2. Number of facilities
As an inventory of municipally
the pollution potential
added to the pollution
owned facilities with stormwater
of facilities from the
Permit Year 1-5
potential inventory.
pollution potential already exists
existing facility
(developed after the 2018 audit),
inventory.
any new municipal facilities built
This will be done
during the permit cycle will be
during facility
evaluated and added to the list
inspections to
after the facilities completion.
determine if the
facility has become, or
still is, a potential
source of pollution.
The inventory shall be
split between high
potential and low
potential facilities.
3. Perform annual
3. Annually
3. Number of facilities
facility inspections for
inspected;
high stormwater
Permit Years 1-5
pollution potential
Number of SPCC
facilities and once per
permitted facilities
permit term
inspected.
inspections for low
potential facilities,
following the
inspection SOP's
established in BMP
No. 46.1.
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January 27, 2022
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Table 21: Pollution Prevention and Good Housekeeping BMPs
4. Document and
4. Annually
4. Number of
correct issues found
corrective actions
during inspections. If
Permit Years 1-5
taken
a facility is subject to
(SPCC permitted
SPCC requirements,
facilities and non -
then ensure the correct
SPCC facilities).
documentation is in
place for compliance
with the
regulation/requirement
S.
5. Train municipal
5. See BMP 49
5. See BMP 49
facility staff on proper
stormwater awareness
and good
housekeeping
methods.
Permit
3.7.2: Spill Response Program
Ref.
Measures for facilities and operations that store and/or use materials that have the potential to contaminate
stormwater runoff if spilled. The permittee shall maintain written spill response procedures and train staff on
s ill res onseprocedures-.
A
B
C
D
BMP
Schedule for
Annual Reporting
No.
Description of BMP
Measurable Goal(s)
Implementation
Metric
47.
Spill Response
1. Maintain the
1. Annually
1. Did spill response
existing spill response
procedures need to be
procedures in response
Permit Years 1-5
revised? Yes, No;
to problems that may
Status.
arise from
implementation of spill
procedures.
2. Train facility staff
2. See BMP 49
2. See BMP 49
on spill response
procedures.
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January 27, 2022
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Table 21: Pollution Prevention and Good Housekeeping BMPs
Spell response program Tor
facilities and operations that store
and/or use materials that pose a
spill risk. The program will be
designed in a way that tracks
potential polluting facilities as
well as defining the
procedures/materials required for
spill response in those facilities.
The definition of reportable spills
will be written into each facility
spill response plans following
§143-215.85.
The updated spill response
procedures will be included in the
written IDDE plan. Currently they
focus primarily on public works
facilities with spill potential but
will be expanded to include more
facility specific procedures as
well.
3. Respond to spills as
they occur and manage
the spill/s following
established spill
procedures.
Reportable spills (per
§ 143-215.85) will be
reported to DEQ.
Permit Years 1-5
J. ivu]nber or non -
reportable spills;
Number of spills
reported to DEQ.
Permit 3.7.3: MS4 Operation and Maintenance Program
Ref. Measures to minimize pollutants in the stormwater collection system. The permittee shall provide operation
and maintenance staff training on stormwater awareness and pollution prevention, perform MS4 inspections,
maintain the collection system including catch basins and conveyances; and establish specific frequencies,
schedules, and standard documentation.
A B C D
BMP
No. Description of BMP Measurable Goal(s) Schedule for Annual Reporting
Im lementation Metric
48. MS4 Operation & Maintenance (O & M) Plan
An O & M Plan must be 1. Develop an O&M 1. Permit Year 1 1. Was the MS4 O&M
developed, implemented and plan to define the Plan developed: Yes
maintained to follow the required procedures to or No, Status.
requirements of the MS4 NPDES schedule inspections,
Phase II Stormwater collection perform maintenance
system permit. As a component of and inspections of the
this plan, a capital improvement stormwater collection
component will be included to system. The plan shall
assist in prioritizing parts of the cover inspection
MS4 as determined by the MS4 schedules, standard
inspections (BMP 50) The O&M documentation, and
staff responsibilities.
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January 27, 2022
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Table 21: Pollution Prevention and Good Housekeeping BMPs
Plan must also be submitted to
2. Submit the
2. Permit Year 1
2. Was the O & M
DEQ for approval.
developed O&M Plan
to DEQ for approval.
Plan approved by
DEQ: Yes or No,
City of Conover Public Works
Status;
already has maintenance
procedures in place, these will be
used when developing the MS4
Date of submittal to
DEQ.
O&M plan to ensure consistent
and adequate maintenance is
3. Implement the
3. Permit Years 2-5
3. Was the O&M Plan
being done.
written and approved
implemented, Yes,
O&M Plan.
No; Status.
4. Administer the
4. Continuously,
4. Number of MS4
O&M Plan (See BMP
inspections completed.
50 & 51).
Permit Year 2-5
49.
MS4 Training
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City of Conover
January 27, 2022
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Table 21:
Pollution Prevention and Good Housekeeping
BMPs
Provide MS4 training to
1. Hold MS4 training
1. Annually
1. Number of trammgs
municipal and contracted staff to
events to educate staff
held;
minimize pollutants in the
on MS4 topics listed in
Permit Years 1-5
Number of personnel
stormwater collection system,
the referencing BMPs.
trained.
prevent unnecessary damage and
wear on the system, increase
The topics covered and
awareness of stormwater issues,
number of participants
and show the procedures on how
will be recorded at
to deal with stormwater related
each training.
issues.
These trainings will cover: illicit
discharges, pollution prevention,
outreach, how to respond to IDDE
or post construction issues, spill
prevention and response
procedures, municipal facility
requirements, construction runoff,
Post construction ordinance and
procedures, pesticide and fertilizer
management, IDDE Plan
procedures and requirements,
IDDE ordinance, and good
housekeeping procedures.
50.
MS4 Inspection
Proactively perform MS4 1. Inspect the MS4
1. Continuously
1. Number of catch
inspections to ensure clogged infrastructure (pipes,
basins and
lines, non-functioning SCMs, and major outfalls,
Permit Years 1-5
conveyances
drainage inadequacies are stormwater
inspected; Number of
identified. conveyances, and
conveyance issues
basins) to ensure
found/reported.
functionality.
51.
MS4 Maintenance
MS4 inspections to ensure
1. Inspect all
1. See BMP 50
1. See BMP 50
clogged lines, non-functioning
municipal catch basins
basins, and drainage inadequacies
and conveyances on an
are repaired. If the municipality
annual basis and/or
cannot reasonably maintain issues
upon report of
with MS4 infrastructure found in
maintenance being
a permit year, it can be contracted
required.
out to a qualified licensed
professional if the City so chooses
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City of Conover
January 27, 2022
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Table 21: Pollution Prevention and Good Housekeeping BMPs
to do so. The City will utilize
2. Maintenance will be
2. Continuously,
2. Number of MS4
public works resources to
completed upon
cleanings/maintenance
maintain the MS4 infrastructure;
finding through
Permit Years 1-5
actions performed.
or the issue will be included in the
inspection or receiving
City's capital improvement
reports of MS4
project list, and appropriately
infrastructure in poor
prioritized depending on the
condition.
nature of the repair.
Permit
3.7.4: Municipal SCM Operation and Maintenance Program
Ref.
Measures to manage municipally -owned, operated, and/or maintained structural SCMs that are installed for
compliance with the permittee's post -construction program. The permittee shall maintain a current inventory
of SCMs, perform SCM inspections and maintenance, and shall establish specific frequencies, schedules, and
documentation.
BMP
A
B
C
D
Schedule for
Annual Reporting
No.
Description of BMP
Measurable Goal(s)
Implementation
Metric
52.
Municipal SCMs Operation & Maintenance (O & M) Plan
The maintenance procedures and
1. Maintain an
1. See BMP 35
1. See BMP 35
inventory of the municipal SCMs
inventory of
will be kept up to date.
existing municipally -
owned
However, at the time of
SCMs with
developing this SWMP the City
information
of Conover does not currently
including type, year
have a municipally owned SCM.
built, date of last
Should the City need to install one
inspection, and
following expansion, these
maintenance actions.
2. Develop and
2. Continuously
2. Were any
procedures will be followed.
maintain SCM
municipal SCM
Operation and
O&M's developed?
Maintenance Plans for
Yes, No; Status.
each municipally -
owned SCM.
Number of municipal
SCM'.
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January 27, 2022
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Table 21: Pollution Prevention and Good Housekeeping BMPs
3. Review/Update
3. See BMP 53
3. See BMl' 53
SCM inventory as
necessitated
by new municipal
development.
53. Municipal SCMs
The municipal SCMs operation
1. Verify the existing
1. Permit Year 1
1. Is the SCM list
and maintenance program will
list of municipal SCMs
complete: Yes or No,
ensure the stormwater structures
is correct by visiting
Status
are being managed/maintained in
the sites to determine
(Location and type to
a way that does not negatively
type and condition.
be documented).
impact water quality. The SCMs
Done once per permit
will be maintained in a scheduled
cycle.
2. Maintain Inventory
2. Continuously
2. Did the inventory
and well-defined manner written
in its O&M plan. Municipal
of municipally owned
require any municipal
SCMs will be included in the
SCMs. Add all new
Permit Years 1-5
SCMs to be added
SCM inventory sheet but
SCMs as they are
Yes, No; Status.
differentiated by owner
constructed.
3. Perform annual
3. Annually
3. Number of
(municipally owned and privately
owned).
inspection and
municipal SCMs
maintenance of
Permit Years 1-5
inspections done.
However, at the time of
municipally owned
developing this SWMP the City
SCMs to ensure the
of Conover does not currently
operation and
have a municipally owned SCM.
maintenance plan is
Should the City need to install one
being followed.
4. Document and
4. Annually
4. Number of issues
following expansion, these
procedures will be followed.
correct issues found
identified/recorded;
during inspections.
Permit Years 1-5
Number of corrective
actions/repairs taken.
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January 27, 2022
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Table 21: Pollution Prevention and Good Housekeeping BMPs
5. Should a municipal 5. See BMP 49 5. See BMP 49
SCM be installed,
Training on the
maintenance of the
SCM and its function
shall be held.
Permit 3.7.5: Pesticide, Herbicide and Fertilizer Management Program
Ref. Measures to minimize water quality impacts from the use of landscape chemicals. The permittee shall provide
routine pollution prevention and chemical use, storage and handling training, and shall ensure compliance with
permits and applicator certifications.
BMP A B C D
No. Description of BMP Measurable Goal(s) Schedule for Annual Reporting
Implementation Metric
54. Pesticide, Herbicide and Fertilizer Training to Staff
Measures to minimize water 1. Provide training to 1. See BMP 49 1. See BMP 49
quality impacts from the use of staff on the use,
landscaping chemicals. The only storage, and handling
staff who will be allowed to apply to get officially
pesticides, herbicides, or certified. The training
fertilizers will be certified will include methods
individuals who use methods that of using minimal
minimize the amounts used. chemicals to reduce
harmful effects,
especially around
SCM maintenance.
55. Pesticide, Herbicide and Fertilizer Compliance
Ensure compliance with permits 1. Maintaining copies 1. Annually 1. Number of certified
and certifications for the of municipal personnel.
administering of pesticides, licenses/certifications Permit Years 1-5
herbicides and fertilizer to ensure of all staff and
application of product is less contractors who use
impactful to stormwater runoff. landscaping chemicals.
Only certified landscapers/
sprayers are the ones applying
pesticides, herbicides, and
fertilizers.
Permit 3.7.6: Vehicle and Equipment Cleaning Program
Ref. Measures to prevent and minimize contamination of stormwater runoff from areas used for municipal vehicle
and equipment maintenance and/or cleaning. The permittee shall ensure that municipal industrial facilities
subject to NPDES industrial permitting comply with those permit requirements, provide routine pollution
prevention training to staff, perform routine inspections, and establish specific frequencies, schedules, and
documentation.
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January 27, 2022
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Table 21: Pollution Prevention and Good Housekeeping BMPs
A
B
C
D
BMP
Schedule for
Annual Reporting
No.
Description of BMP
Measurable Goal(s)
Implementation
Metric
56.
Vehicle and Equipment Cleaning
Prevent or Minimize
1. Provide routine
2. See BMP 49
2. See BMP 49
Contamination of Stormwater
pollution prevention
Runoff from all areas used for
training to staff.
2. Wash all municipal
2. Continuous
2. Were municipal
Vehicle and Equipment Cleaning.
light vehicles, City
vehicles washed using
The City of Conover utilizes their
emergency vehicles,
Permit Years 1-5
the wash bay?
municipal wash bay and most
and equipment using
Yes/No/Status
municipal facilities that hold
the method written in
vehicles have a wash bay of their
their facilities O&M
own (police department and fire
plan.
station). These wash basins drain
into the sanitary sewer and are
used to minimize runoff pollution
from maintaining municipal
vehicles. These specific
procedures will be included in
each facilities O&M plan.
57.
Vehicle and Equipment Maintenance
Measures to ensure that the waste
1. Ensure the City has
1. Permit Years 1
1. Have all municipal
generated by vehicle maintained
obtained a NPDES
NPDES permits been
at municipal facilities (included,
industrial permit for all
obtained?
but not limited to, oils, any
subject municipal
Yes/No/Status
running fluids, batteries, belts and
facilities/operations.
other non -fluid vehicle waste) is
Number of permitted
being disposed of properly.
municipal industrial
facilities
2. Perform waste
2. See BMP 46
2. See BMP 46.
inspections during
facility inspections
(See BMP 46).
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January 27, 2022
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Table 21: Pollution Prevention and Good Housekeeping BMPs
3. Provide routine
3. See BMP 49
3. See BMP 49
pollution prevention
and waste management
training to staff.
Permit
3.7.7: Pavement Management Program
Ref.
Measures to reduce pollutants in stormwater runoff from municipally -owned streets, roads, and parking lots
within the permittee's corporate limits. The permittee shall implement measures to control litter, leaves, debris,
particulate and fluid pollutants associated with vehicles, and establish specific frequencies, schedules, and
documentation.
BMP
A
B
C
D
No.
Description of BMP
Measurable Goal(s)
Schedule for
Implementation
Annual Reporting
Metric
58.
Street and Parking Lot Sweeping
Measures to reduce pollutants in
1. Street/curb and
1. Weekly
1. Total number of
stormwater runoff from
gutter sweeping will
lane miles swept.
municipally owned streets, roads,
be done weekly to
Permit Years 1-5
and parking lots within the
reduce road pollutants
permittee's corporate limits.
in runoff.
The City of Conover owns a street
cleaning vehicle which is ran on a
weekly basis.
59.
Litter Management
Collect litter in public areas and
1. City owned trash
1. Continuous
1. Number of full time
parking lots to reduce negative
receptacles are
employees
impacts on water quality.
emptied twice a week,
Permit Years 1-5
responsible;
or on an as needed
basis.
2. The City will host
2. Annually
2. Number of staff
its annual "litter sweep
and/or volunteers at
day" to both collect
Permit Years 1-5
the litter sweep.
litter and encourage
public participation.
60.
Leaf Collection and Yard Waste
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City of Conover
January 27, 2022
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Table 21: Pollution Prevention and Good Housekeeping BMPs
61
Implement measures to control
1. Collect leaves with
1. Annually
1. Volume
leaves and debris within the
vacuum -style
collected
municipal City limits (to include
equipment from
Permit Years 1-5
all properties).
October 15 through
January 15, with each
street collected twice
during this period.
Vehicle Pollutant Management
Measures to prevent and minimize
contamination of stormwater
1. Train first
responders for
1. Annually
1. Number of first
responders (staff)
runoff from vehicle pollutants
minimizing, collecting
Permit Years 1-5
trained and date of
following an accident.
and disposing of fluids
training.
and other vehicular
pollutants following an
accident.
2. Continue equipping
2. Annually
2. Amount of materials
the first responder
used/replaced in kits.
vehicles with spill kits
Permit Years 1-5
and material
containment tools.
3. Public Education to
3. Annually
3. Number of vehicle
include information
pollution educational
about vehicle leaks in
Permit Years 1-5
materials handed out.
distributed materials
and other educational
resources.
4. Illicit Discharge
4. Annually
4. Number of vehicle
enforcement for
IDDE issues
significant vehicle
Permit Years 1-5
documented; number
leaks from parked cars.
of vehicle IDDE issues
enforced/corrected.
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City of Conover
January 27, 2022
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