2018 MS4 Infrastructure complaintsproblemsinspections and responsesremedies

Work Order
Class Work Order Description
Ditch Red Oak Drive 3595 - Please call Ms. Moore (638-2864) regarding drainage in her area, which
Maintenance flooded her property during the recent rains. She said ditches do not drain properly in her
(SW) area and asked what can be done to correct this issue.
Ditch Racetrack Road 1726 - Ronnie Lovick (671-0089) asked city to inspect his ditch at rear of his
Maintenance home - not draining properly. He said when the city worked on ditch near Latitude Church,
(SW) 1732 Racetrack Rd., it caused drainage issue with his ditch.
Vac. truck
work (SW) Parks & Recreation Glenburnie Park - Wash Down Bay - clean drain out per Matt Montanye.
Ditch
Maintenance Mrs. Kenneth Hale of 1505 Hazel Ave. reporting trash, boogie board, etc. in ditch. Needs
(SW) cleaning. Worried about backup when it rains due to debris. Phone [phone]
Ditch
Maintenance Clark Street 107 - Ms. Heinz (252-402-4376) clean ditch behind this home by hand. Then
(SW) introduce some wetlands plants hopefully to help control mosquito population..
Storm Pipe
Repair (SW) Tatum Drive 900 block - sink hole reported by Matt Montanye near storm drain.
Aquatic
Weed
Spraying
(SW) Elizabeth Avenue 3619 - clean ditch behind home per Ms. Lee's request (637-3618)
Vac. truck
work (SW) Sara Circle 225, Olde Towne - storm drain blocked per Mr. Pridgen (636-7447)
Aquatic
Weed
Spraying Chestnut Avenue -1803 - Janet Trice - said ditch beside and around home has not been
(SW) cleaned out in over a year. Phone [phone]. Wants status of when will be done.
Aquatic
Weed Fairview Apt, 2924 Brunswick Ave. - Please call Penny Stubman (636-0005) regarding who
Spraying should maintain ditch behind their apartments that runs from Brunswick Ave. to Neuse Blvd.
(SW) (behind Food lion & Carolina Quick Lube she said)
Ditch
Maintenance Norwich Road 3604 - clean debris (limbs, leaves etc...) from ditch beside their home per Ms.
(SW) Walker (636-2612)
Trapping
(SW) 5 beavers
Trapping
(SW)
Wetlands
Maintenance
(SW)
Ditch
Maintenance 1901 Nelson St - but at Nelson & McKinley - Mark Pearson said drain pipe appears to be
(SW) clogged due to water staying backed up and not draining. Phone [phone].
Ditch
Maintenance Storm drain blocked between 3607-3609 Windy Trail per Mr. Wallace (637-7942 / 3611 Re -
(SW) grade ditch downstream of this pipe invert.

Ditch
Maintenance Ticino Road 109 - Mr. Hutto (910-376-1639) asked city to please check storm drains on their
(SW) street. He said streets flood when they get heavy rains.
Mrs. Bryant of 1711 Dillahunt St. said at end of her street there is a ditch that needs cleaning.
Ditch Says you will probably have to get to it thru Clark Ave. side. Said has not been cleaned over a
Maintenance year. Phone [phone]
(SW)
Ditch
Maintenance 2413 Thomas Avenue - Mrs. Mildred Mills - Ditch to left of home and to back of property
(SW) grown up and needs cleaning. Phone [phone]
Storm Inlet Please inspect opening in front of 1511 North Craven next to drainage box per Alderman
Repair (SW) Blackinston.
Trapping
(SW) 4 beavers captured
Vac. truck 2508 Fairwoods Lane - 252-288-4616 - Mr. Steve Melin reporting drainage issue. Inspect and
work (SW) clear pipe under Amhurst near this property.
Storm Inlet
Repair (SW) 2508 Fairwoods Lane - Inspect and if needed repair sinkhole at storm inlet box.
Ditch Preakness Place 3407 - Ms. Keslar (252-658-1519) asked city to inspect their storm drains and
Maintenance explain why streets flood during heavy rains. She said her neighbor's home across street
(SW) flooded recently during the heavy rains.
Kings Way 1007-B - Mr. Leahy called (288-4793) asked city to check canal between Kings Way
& Cherry Lane. He said neighbors put tree debris in it months ago and it seems to be blocked.
Ditch And he asked city to check drainage way between Simmons Street & Cherry Lane, which still
Maintenance may have issue where culvert was crushed and repaired.
(SW) Also, Mr. Leahy said their street flooded during the last heavy rains.
Ditch Longview Drive 1204-06 at Sherwood Ave. - Mr. Brinson (670-8842/638-5990) reported there
Maintenance is tree debris blocking pipe in ditch behind his home and it flooded his property during the
(SW) last heavy rains they had.
Ditch 1014 Kings Way - Ms. Horn (474-5381) reported her neighbor on right if facing her home is
Maintenance dumping their yard debris on storm drain in front of their home which is causing their street
(SW) and properties to flood.
Vac. truck
work (SW) Clean catch basins in the vicinity of 1503 Laurel St.
Ditch
Maintenance Windy Trail 3611 - Please call Mr. Thad Wallace (637-7942) regarding ongoing flooding issue
(SW) on Windy Trail.
Ditch
Maintenance 2606 Oaks Rd - Tom Tenny - 252-675-9952 -Re- grade ditch along front of city property next
(SW) this address.
Vac. truck 2606 Oaks Rd - Tom Tenny - 252-675-9952 - Vac and rod pipe from box to ditch at this
work (SW) address.
Storm Inlet
Repair (SW) Cranberry Lane 3512 - Mr. Skinner called (703-314-8427) Install concrete flume.
Ditch
Maintenance
(SW) Meadowview Drive 108 - Mr. Simmons (626-7518) Re -grade ditch behind this address

Storm Inlet 7th Street - there is a hole in asphalt and it's sinking in near storm drain between 113 & 115
Repair (SW) 7th Street per Mr. Williard (671-3858 / 105 7th St.)
Storm Pipe Huge sink hole formed over weekend next to back drainage pond on Weathersby Drive in
Repair (SW) Brices Crossing per HOA leader Christie. Phone [phone]
Ditch Trent Road 3206 - Ms. Harker (638-2396) asked if city can please clean out brush/weeds at
Maintenance end of ditch between their property that runs to canal in rear that drains to Red Robin Lane.
(SW) She said the State used to keep it clean, but said the city should maintain it now.
Vac. truck Ruth Avenue - storm drain blocked in 500 block behind Riverside Hardware per Mr. Phaup
work (SW) (633-2672)
Ditch
Maintenance 4913 Creekside Drive -Cypress Shores - James Seltzer - Phone [phone] - On this corner
(SW) lot the outfall of the ditch is cover by sediment needs re -grading.
Ditch
Maintenance Emmen Road 100 - Mr. Carnes called (634-3570) Take a shovel and dig out in front of the pipe
(SW) so water will flow then weed eat if necessary.
Ditch
Maintenance Magnolia Drive 2906 - Ms. Jackson (259-0320) asked city to remove dirt that has washed
(SW) down in ditch in front of her home. Dirt is clogging up ditch she said.
Storm Pipe Maria with Lido Properties getting complaints sink hole forming near storm drain across from
Repair (SW) 114 Nathan Tisdale Lane. Has had several calls. Getting worse
Storm Inlet
Repair (SW) sink hole by storm drain across from Church Hill Ct. reported by Mrs. Froelich - 252-626-6666
Ditch
Maintenance 301 N. Glenburnie Rd -Joe Metts - ditch needs to be cleaned out. Appears to have tree in it.
(SW) Phone [phone]
Ditch
Maintenance Taberna Way 506 - Ms. McFerron (636-8345) Re -grade ditch Next to property and install rip -
(SW) rap to slow down water speed where needed
Ditch
Maintenance 109 Scamozzi Drive - Arcadia Village - Martha Casner - 252-638-6644 - Crew is to check every
(SW) ditch and swale in arcadia village and cut as needed
Ditch
Maintenance Magnolia Drive 2907 - Please call Ms. Edwards (636-3813) regarding odor in her ditch. She
(SW) said city did water and sewer pipe work in her area a while back.
Trapping
(SW) 4 nutria 2 beavers this month
Trapping
(SW)
Trapping
(SW) 7 muskrats 3 nutria
Pump Repair
(SW) Repair 14 HP pump for E. Rose St. pumping station.
Ditch
Maintenance Residents pick up debris along Trent Creek Road. Shingles etc are laying by ditch area. Joyce
(SW) 401-447-0342
Trapping
(SW)

Vineyard Drive 820 - Mr. Thompson (634-9626) reported street is sunk in by storm drain
Storm Inlet across street from his home and is concerned there is an issue with the storm drain which
Repair (SW) may cause a washout.
Storm Inlet National Court Drive 610 - Mr. Raynor (229-0292) reported storm drain lid is missing in front
Repair (SW) of his home.
Trapping
(SW)
Ditch
Maintenance 212 N. 2nd Avenue - Jerome Terrell - said he just moved in but the ditches in front of home
(SW) need to be cleaned out. All clogged with leaves. Phone [phone]
Trapping
(SW)
Trapping
(SW) 1 muskrat 4 nutria 5 beaver
Ditch 712 Chattawka Lane - owned by Rosetta Moore - her son Calvin lives there and said back in
Maintenance summer during storm a tree fell and fell into ditch. Needs to be cleaned out but also thinks
(SW) ditch needs to be deeper so water will not stand in yard. Phone [phone]
601 Hancock Street - Sam Skarote [phone]) reported storm drain at corner Hancock
Vac. truck and Johnson is clogged and won't go down. He said he tried to sweep and shovel it out but
work (SW) can't get it clear.
Ditch Spencer Avenue 1915 - Ms. Bullock (671-3012) asked city to inspect drainage ditch at rear of
Maintenance her property. She said it stays full and is concerned it may flood if they get heavy rains. She
(SW) said there are storm drains near this area also that may need to be cleaned out.
Ditch
Maintenance
(SW) 3114 Elizabeth Avenue - inspect ditch behind home per Mr. Salsman (259-5535)
Trapping
(SW)
Storm Inlet
Repair (SW) 601 Hancock St.- Raise and install grate on buried Catch basin
Storm Pipe
Repair (SW) The Corner of Neuse ave. and National- Extended drainage pipe on the corner.
Ditch 3445 Belmont Blvd. - Mr. Block (229-5717) asked city to inspect ditch at rear and side of his
Maintenance property. He said weeds/grass is growing tall and didn't want it to cause drainage issues in
(SW) the future if not maintained properly.
Ditch
Maintenance Ms. Casassa of 1208 Colony Dr. wants ditch between apts. and Food lion cleaned out. If not
(SW) City's responsibility then wants owner to be contacted to -clean. Phone -
Vac. truck 815 Lees Avenue - Ms. Moore's daughter, Ms. Mann (638-4318), reported storm drain is
work (SW) blocked up with trash/water at street in front of her mother's home.
Ditch
Maintenance Kingswood Villas, 1104 Karen Drive - Clean and clear city ditches around this apartment
(SW) complex
Vac. truck 811 Lees Avenue - drain blocked per Ms. Duncan (259-6338) in front of her home. She said
work (SW) water backs up onto her property when it rains.
Ditch
Maintenance 2505 Trent Road - Mr. Bordeau (229-8713) Re -grade ditch and clean culvert at this address.
(SW) ensure positive flow to canal

Ditch Beacon Hill road 1004 - Ms. Fischer reported that her ditch at rear of their properties has not
Maintenance been cleaned for several years and asked city to clean it so it will drain their neighborhood to
(SW) Haywood Creek.
Vac. truck 3305 Elizabeth Avenue - Storm drain blocked and water flooded street Monday per Ms.
work (SW) Bottone (229-4729)
Ditch
Maintenance
(SW) 3305 Elizabeth Avenue - Clean or re -grade ditch that drain the street at this location
Trapping
(SW)
Storm Pipe
Repair (SW) 619 Hancock Street - sinkhole near storm drain per Andy Bronokowski (671-6086)
1415 Tatum Drive - Chris Creel (571-1433) with Piggly Wiggly reported there is a sinkhole
Storm Inlet near storm drain at edge of sidewalk within their parking lot. He has placed safety cone over
Repair (SW) hole until city confirms if it is city or private for maintenance/repair.
Ditch
Maintenance 3008 - 3010 Madison Avenue - Mr. Milliken (670-6852) asked city to clean out their ditch in
(SW) front of homes - water not draining properly
Ditch
Maintenance
(SW) Re -grade ditch on the corner of Racetrack Rd. & Neuse Blvd.
Ditch
Maintenance 2103 Country Club Rd - Ms. Stancil - 704-281-0573 - Said crew cleared front of ditch but not
(SW) back part of ditch. Wants status.
Ditch 713 Taberna Circle - Mr. Cullipher (638-6701) asked city to inspect and clean out culvert at
Maintenance Ticino & Walden and also down towards country club as well. He said they are holding water,
(SW) not draining.
Ditch
Maintenance Dress up around new pipe on Chestnut ave. in Pembroke. Dressed Up With Clean Topsoil
(SW) around both sides of new pipe we installed..
Ditch
Maintenance 1723 Washington St - Norma Spruell - 252-514-2015 - ditch behind Insure the Flow line is
(SW) clear and flowing
Vac. truck 2111 Spencer Avenue - storm drain blocked in front of home at street per Ms. Garner (478-
work (SW) 737-5896). She said water flooded street/property during last heavy rains.
River Road & Edwards Way - Mr. Kaylor (637-6478) reported ditch tile is clogged up with
Vac. truck debris. He tried to pull some of it out, but it still needs more cleaned out. He left debris by
work (SW) street at this site for Stormwater Division to remove this week.
Aquatic
Weed
Spraying 2501 New Bern Avenue - Mr. Cox (617-7810) asked city to spray his ditch for overgrown
(SW) weeks. He said it was sprayed last year and asked if it can be done again soon.
Aquatic
Weed
Spraying
(SW) 124 Mellen Road - Ms. Guinvan (636-1925) spray rocks

Ditch
Maintenance 2505 Fairwoods Lane - debris blocking ditch behind their home per Ms. McFayden (622-7983)
(SW) the city is only responsible for the part of the ditch that carries street water.
Ditch
Maintenance
(SW) Mow ditch at Stanley White Rec Center - clear brush along canal
Aquatic
Weed
Spraying Gladys Wright - 1320 Queen Ann Lane - 252-637-2184 - ditch at end of cul-de-sac in front of
(SW) her home needs mowing. She not able to do it
Ditch
Maintenance
(SW) Innisbrook Court 106 - Re -grade ditch along the rear of Innisbrook Ct.
Ditch
Maintenance 500 Taberna Way -Jason Raper 571-264-8540- Mow easement and regrade ditch from street
(SW) to pond.
Ditch
Maintenance 113 Innisbrook Court - Mr. Bartholomew (672-0389) reported debris blockage in ditch behind
(SW) their homes between 108-110 Innisbrook Court. He was water backed up during heavy rains.

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