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Home My WebLink AboutWQ0029233_CEI_20210713 SENT VIA ELECTRONIC MAIL ONLY: NO HARD COPY WILL BE MAILED July 13, 2021 Zach Bush Email: zach.bush@ozk.com Boto NC Properties LLC SUBJECT: Compliance Inspection Report Bear Lake Reserve WWTP Non-discharge Permit No. WQ0029233 Jackson County Dear Permittee: The North Carolina Division of Water Resources conducted an inspection of the Bear Lake Reserve WWTP on 6/28/2021. This inspection was conducted to verify that the facility is operating in compliance with the conditions and limitations specified in Non-discharge Permit No. WQ0029233. The findings and comments noted during this inspection are provided in the enclosed copy of the inspection report entitled "Compliance Inspection Report". There were no significant issues or findings noted during the inspection and therefore, a response to this inspection report is not required. If you should have any questions, please do not hesitate to contact me at 828-296-4686 or via email at mikal.willmer@ncdenr.gov. Sincerely, Mikal Willmer, Environmental Specialist II Water Quality Regional Operations Section Asheville Regional Office Division of Water Resources, NCDEQ ATTACHMENTS: Inspection Report Ec: LF Robert Barr, RPB Systems Compliance Inspection Report Permit:WQ0029233 Effective:10/29/19 Expiration:07/31/25 Owner :Boto NC Properties LLC SOC: Contact Person: Region: County: Directions to Facility: Jackson Asheville Tara Cura Effective:Expiration:Facility:Bear Lake Reserve WWTP 412 Lake Forest Dr Tuckasegee NC 28783 Title:Phone:214-239-5225 I-40 W to Hwy. 19/23 to Sylva. Take Hwy. 107 past WCU. At intersection of Hwy. 107 & Hwy. 281 cross bridge and left onto Shook Cove Rd. Bear Lake is at end of road (follow signs). Secondary ORC(s): Phone:Certification:Primary ORC: SI,WW2,System Classifications: On-Site Representative(s): Related Permits: Secondary Inspector(s): Primary Inspector: Inspection Date:Exit Time:Entry Time: Phone: 06/28/2021 10:00AM 11:30AM Mikal Willmer 828-296-4686 Facility Status: Permit Inspection Type: Reason for Inspection:Inspection Type: Not CompliantCompliant Routine Reclaimed Water Compliance Evaluation Question Areas: Treatment Flow Measurement-Effluent Treatment Flow Measurement-Influent Miscellaneous Questions Treatment Flow Measurement-Water Use Records Treatment Treatment Barscreen Treatment Filters Record Keeping Treatment Activated Sludge Treatment Influent Pump Station Treatment Clarifiers Treatment Disinfection Treatment Flow Measurement Treatment Return pumps Storage End Use-Reuse Standby Power (See attachment summary) Page 1 of 7 Inspection Date: Permit: Inspection Type : Owner - Facility: Reason for Visit: WQ0029233 06/28/2021 Compliance Evaluation Boto NC Properties LLC Routine Inspection Summary: Mikal Willmer, with the Asheville Regional Office, conducted a Compliance Evaluation Inspection of the Bear Lake Reserve WWTP on June 28, 2021. This inspection was conducted to determine if the facility is being operated and maintained in compliance with Permit No. WQ0029233. ORC, Mike beck, was present and assisted in the inspection. A summary with comments and recommendations from the inspection is below. Historically, Bear Lake Reserve WWTP has had very limited seasonal flow. This inspection was the first-time inspectors have noted a darker activated sludge, indicative of a healthy biological environment. The ORC reported it was the first time he would have to waste since becoming ORC of the facility. Facility staff have adjusted operations recently due to several permit limit exceedances. Mr. Beck stated they were modifying the float positions in the EQ Basin once again to maintain a continuous flow through the system. An inoperable mixer was recently replaced, and staff have increased UV bulb cleanings to once a week. UV bulbs are still only replaced once a year. It is recommended staff increase the frequency of bulb replacement if exceedances are attributed to bulb failure multiple times over the course of a year. It was noted that staff appear to now leave the weir box lid shut, which can help reduce algal growth. The ORC indicated effluent is routed to the upset tank when there is minimal flow to the facility. Please note, if flows are routed to the upset tank for an entire month, this should be recorded on the NDMR otherwise it appears all flows are sent to the irrigation tank. RPB systems is maintaining Diesel for the WWTP generator. The influent lift station still does not have a fuel vendor to supply propane. Inspectors do acknowledge if power is lost to the Reserve, residents would not have water and their individual grinder pumps would be inoperable; however, this needs to be addressed to ensure the long-term operability of the lift station. RPB systems can obtain portable generators as needed from Allan Dearth Sons in the interim. The collection system is being monitored and maintained by RPB systems. A collection system map is available at the WWTP along with the lift station inspection logs. Spare pumps are also maintained onsite. No reported issues with the collection system. As a reminder, the permittee is required to send out biannual fats, oil, and grease educational material to all system users. 15NCAC 02T.0403 can be referenced for the requirements of a collection system under 200,000 gallons per day Page 2 of 7 Inspection Date: Permit: Inspection Type : Owner - Facility: Reason for Visit: WQ0029233 06/28/2021 Compliance Evaluation Boto NC Properties LLC Routine Type Yes No NA NE Infiltration System Lagoon Spray, LR Activated Sludge Spray, LR Single Family Spray, LR Activated Sludge Drip, LR Activated Sludge Spray, HR Single Family Drip Recycle/Reuse Reuse (Quality) Treatment Yes No NA NE Are Treatment facilities consistent with those outlined in the current permit? Do all treatment units appear to be operational? (if no, note below.) Yes, however, one treatment train is not in use due to low flows.Comment: Treatment Influent Pump Station Yes No NA NE Is the pump station free of bypass lines or structures? Is the general housekeeping acceptable? Are all pumps present? Are all pumps operable? Are floats/controls operable? Are audio and visual alarms available? Are audio and visual alarms operational? # Are SCADA/Telemetry alarms required? Are SCADA/Telemetry available? Are SCADA/Telemetry operational? Has auto-dialer. The facility still does not have a contract with a fuel vendor to maintain the influent lift station generator. See summary for details. Comment: Treatment Flow Measurement-Influent Yes No NA NE Is flowmeter calibrated annually? Is flowmeter operating properly? Does flowmeter monitor continuously? Does flowmeter record flow? Does flowmeter appear to monitor accurately? Comment: Page 3 of 7 Inspection Date: Permit: Inspection Type : Owner - Facility: Reason for Visit: WQ0029233 06/28/2021 Compliance Evaluation Boto NC Properties LLC Routine Treatment Flow Measurement-Water Use Records Yes No NA NE Is water use metered? Are the daily average values properly calculated? Comment: Treatment Flow Measurement-Effluent Yes No NA NE Is flowmeter calibrated annually? Is flowmeter operating properly? Does flowmeter monitor continuously? Does flowmeter record flow? Does flowmeter appear to monitor accurately? The flowmeter was still opeartional at the time of the inspection, but was no longer printing The ORC stated the flow meter would be replaced with a spare. Comment: Standby Power Yes No NA NE Is automatically activated standby power available? Is generator tested weekly by interrupting primary power source? Is generator operable? Does generator have adequate fuel? The generator for the WWTP is operational and fuel is being maintained by RPB.Comment: Treatment Barscreen Yes No NA NE Is it free of excessive debris? Is disposal of screenings in compliance? Are the bars spaced properly? Is the unit in good condition? No flow entering the facility during the inspection. Small manual bar screen.Comment: Treatment Activated Sludge Yes No NA NE Is the aeration mechanism operable? Is the aeration basin thoroughly mixed? Is the aeration equipment easily accessed? Is Dissolved Oxygen adequate? Are Settleometer results acceptable? Is activated sludge an acceptable color? First year since operation of the facility began that the aeration basin appeared darker in color. See summary for details. Comment: Treatment Clarifiers Yes No NA NE Are the weirs level? Are the weirs free of solids and algae? Page 4 of 7 Inspection Date: Permit: Inspection Type : Owner - Facility: Reason for Visit: WQ0029233 06/28/2021 Compliance Evaluation Boto NC Properties LLC Routine Is the scum removal system operational? Is the scum removal system accessible? Is the sludge blanket at an acceptable level? Is the effluent from the clarifier free of excessive solids? Comment: Treatment Return pumps Yes No NA NE Are they in place? Are they operational? Comment: Treatment Filters Yes No NA NE Is the filter media present? Is the filter media the correct size and type? Is the air scour operational? Is the scouring acceptable? Is the clear well free of excessive solids? Is the mud well free of excessive solids and filter media? Does backwashing frequency appear adequate? Microscreen drum filter.Comment: Treatment Disinfection Yes No NA NE Is the system working? Do the fecal coliform results indicate proper disinfection? Is there adequate detention time (>=30 minutes)? Is the system properly maintained? If gas, does the cylinder storage appear safe? Is the fan in the chlorine feed room and storage area operable? Is the chlorinator accessible? If tablets, are tablets present? Are the tablets the proper size and type? Is contact chamber free of sludge, solids, and growth? If UV, are extra UV bulbs available? If UV, is the UV intensity adequate? # Is it a dual feed system? Does the Stationary Source have more than 2500 lbs of Chlorine (CAS No. 7782-50-5)? If yes, then is there a Risk Management Plan on site? If yes, then what is the EPA twelve digit ID Number? (1000-____-____) Page 5 of 7 Inspection Date: Permit: Inspection Type : Owner - Facility: Reason for Visit: WQ0029233 06/28/2021 Compliance Evaluation Boto NC Properties LLC Routine If yes, then when was the RMP last updated? Facility has had several fecal limit exceedances. See summary for corrective actions taken by facility staff. Comment: Record Keeping Yes No NA NE Is a copy of current permit available? Are monitoring reports present: NDMR? NDAR? Are flow rates less than of permitted flow? Are flow rates less than of permitted flow? Are application rates adhered to? Is GW monitoring being conducted, if required (GW-59s submitted)? Are all samples analyzed for all required parameters? Are there any 2L GW quality violations? Is GW-59A certification form completed for facility? Is effluent sampled for same parameters as GW? Do effluent concentrations exceed GW standards? Are annual soil reports available? # Are PAN records required? # Did last soil report indicate a need for lime? If so, has it been applied? Are operational logs present? Are lab sheets available for review? Do lab sheets support data reported on NDMR? Do lab sheets support data reported on GW-59s? Are Operational and Maintenance records present? Were Operational and Maintenance records complete? Has permittee been free of public complaints in last 12 months? Is a copy of the SOC readily available? No treatment units bypassed since last inspection? Operational logs for the WWTP and pump stations were available for review. Flows are typically between 1000 and 3000 gallons per day. Comment: End Use-Reuse Yes No NA NE Is the acreage in the permit being utilized? Does the acreage specified in the permit correspond to the measured acreage at the site? Are all essential units provided in duplicate? Is an automatically activated standby power source available? Is the equalization capacity adequate? Page 6 of 7 Inspection Date: Permit: Inspection Type : Owner - Facility: Reason for Visit: WQ0029233 06/28/2021 Compliance Evaluation Boto NC Properties LLC Routine Is aerated flow equalization present? Has the turbidity meter been calibrated in the last 12 months? Does the turbidity meter have recording capabilities? Is all flow diverted at the appropriate times? Is all upset wastewater diverted from reuse storage unit? Is all upset wastewater treated, retreated, or disposed of acceptably? Is upset wastewater treated prior to discharge to irrigation storage? Is public access restricted from irrigation area during active site use? If golf course, is a sign posted in plain sight on the club house? Is the cover crop acceptable? Are buffers adequate? Is the site free of ponding/runoff? Is the acreage in the permit being utilized? Is the application equipment acceptable? Is the application area free of limiting slopes? How close is the closest water supply well? Are any supply wells within the CB? Are any supply wells within 250' of the CB? Is municipal water available in the area? Are GW monitoring wells required? Are GW monitoring wells located properly w/ respect to RB and CB? Are GW monitoring wells properly constructed, including screened interval? Facility drip irrigates into a pine forest. Not all upset water can be routed to the upset tank because fecal results are not instantaneous. Comment: Page 7 of 7 Certificate Of Completion Envelope Id: 448599B127D24C9486A9D496D91E8040 Status: Completed Subject: Please DocuSign: WQ0029233_CEI_20210713.docx, WQ0029233_CEI_20210713.rpt.pdf Source Envelope: Document Pages: 8 Signatures: 1 Envelope Originator: Certificate Pages: 1 Initials: 1 Mikal Willmer AutoNav: Disabled EnvelopeId Stamping: Disabled Time Zone: (UTC-05:00) Eastern Time (US & Canada) 217 W. Jones Street Raleigh, NC 27699 Mikal.willmer@ncdenr.gov IP Address: 149.168.204.10 Record Tracking Status: Original Jul 14, 2021 | 08:28 Holder: Mikal Willmer Mikal.willmer@ncdenr.gov Location: DocuSign Security Appliance Status: Connected Pool: StateLocal Storage Appliance Status: Connected Pool: North Carolina Department of Environmental Quality Location: DocuSign Signer Events Signature Timestamp Mikal Willmer Mikal.willmer@ncdenr.gov Environmental Specialist North Carolina Department of Environmental Quality Security Level: Email, Account Authentication (None) Signature Adoption: Pre-selected Style Using IP Address: 149.168.204.10 Sent: Jul 14, 2021 | 08:29 Viewed: Jul 14, 2021 | 08:30 Signed: Jul 14, 2021 | 08:31 Freeform Signing Electronic Record and Signature Disclosure: Not Offered via DocuSign In Person Signer Events Signature Timestamp Editor Delivery Events Status Timestamp Agent Delivery Events Status Timestamp Intermediary Delivery Events Status Timestamp Certified Delivery Events Status Timestamp Carbon Copy Events Status Timestamp Witness Events Signature Timestamp Notary Events Signature Timestamp Envelope Summary Events Status Timestamps Envelope Sent Hashed/Encrypted Jul 14, 2021 | 08:29 Certified Delivered Security Checked Jul 14, 2021 | 08:30 Signing Complete Security Checked Jul 14, 2021 | 08:31 Completed Security Checked Jul 14, 2021 | 08:31 Payment Events Status Timestamps