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HomeMy WebLinkAbout6_NCS000414_IDDE Plan_20210708Illicit Discharge Detection &Elimination (IDDE) Plan TOWN OF CHAPEL HILL Stormwater Management Division Public Works Department May 2021 Town of Chapel Hill IDDE Plan NPDES Permit NCS000414 May 2021 Table of Contents 1 INTRODUCTION..................................................................................................................................... 6 1.1 Purpose......................................................................................................................................... 6 1.2 Background...................................................................................................................................6 2 PROGRAM GOALS, IMPLEMENTATION STRATEGIES, AND EVALUATION.............................................7 3 TERMINOLOGY AND KEY CONCEPTS.....................................................................................................8 3.1 What is an Illicit Discharge?..........................................................................................................8 3.2 What is an MS4 and Storm Drainage System?..............................................................................9 3.3 Characteristics of Illicit Discharges..............................................................................................11 3.4 Tools for Identifying Illicit Discharges.........................................................................................12 4 REGULATORY AUTHORITY...................................................................................................................12 5 STORM SEWER SYSTEM MAPPING......................................................................................................13 6 PREVENTING ILLICIT DISCHARGES.......................................................................................................14 6.1 Public Education and Involvement.............................................................................................14 6.2 Business Education and Outreach..............................................................................................14 6.3 Municipal Good Housekeeping and Pollution Prevention..........................................................15 7 COMMON POLLUTION PROBLEMS.....................................................................................................15 7.1 Sediment Discharge....................................................................................................................15 7.2 Waste Management...................................................................................................................17 7.3 Yard Waste..................................................................................................................................19 7.4 Hazardous Waste........................................................................................................................19 7.5 Outdoor Washing Activities........................................................................................................ 21 7.6 Water Main Breaks & Waterline Flushing...................................................................................21 7.7 Sanitary Sewer & Septic System Discharges...............................................................................22 7.8 Pool Discharges...........................................................................................................................23 8 REPORTING AN ILLICIT DISCHARGE OR WATER QUALITY ISSUE.........................................................24 8.1 How to Report an Illicit Discharge or Connection.......................................................................24 8.1.1 Hotline.................................................................................................................................24 8.1.2 Email....................................................................................................................................24 8.1.3 SeeClickFix...........................................................................................................................24 Page 2 of 36 Town of Chapel Hill IDDE Plan NPDES PermitNCS000414 May 2021 8.1.4 Town of Chapel Hill Report a Violation Website.................................................................24 8.2 What to Report........................................................................................................................... 24 8.3 Reporting Major Spills to State Regulators.................................................................................25 8.3.1 Sanitary Sewer Collection System Overflows (SSOs)..........................................................25 8.3.2 Oil Spills...............................................................................................................................25 8.3.3 Hazardous Substance Spills.................................................................................................26 8.3.4 Fish Kills...............................................................................................................................26 9 FINDING ILLICIT DISCHARGES..............................................................................................................26 9.1.1 Staff Field Observations......................................................................................................26 9.1.2 Water Quality Monitoring...................................................................................................26 9.1.3 Dry Weather Outfall Screening...........................................................................................27 10 ISOLATING & FIXING ILLICIT DISCHARGES.......................................................................................27 10.1 Desktop Assessment of Illicit Discharge Potential......................................................................27 10.2 Tracing an Illicit Discharge..........................................................................................................28 10.2.1 Storm Drain Network Investigation....................................................................................28 10.2.1.1 Working progressively up the network.......................................................................28 10.2.1.2 Working progressively down the network..................................................................28 10.2.2 Tools for tracing an illicit discharge....................................................................................28 10.3 Fixing Illicit Discharges................................................................................................................28 11 IDDE INCIDENT/INVESTIGATION TRACKING AND DOCUMENTATION............................................29 11.1 IDDE Tracking Database..............................................................................................................29 11.2 IDDE Incident Folders..................................................................................................................30 12 ENFORCEMENT...............................................................................................................................30 12.1 Notices of Violation..................................................................................................................... 31 12.1.1 Eliminating the Source of an Illicit Discharge or Connection..............................................31 12.1.2 Confirmation of Removal....................................................................................................31 12.2 Civil Penalties and Other Remedies............................................................................................31 12.2.1 Criteria to Determine Amount of Penalties........................................................................32 12.2.2 Procedure for Issuance of Civil Penalties............................................................................33 12.2.3 Other Remedies..................................................................................................................33 12.3 Appeals........................................................................................................................................33 Page 3 of 36 Town of Chapel Hill IDDE Plan NPDES Permit NCS000414 May 2021 13 COORDINATING AGENCIES & CONTACT INFORMATION................................................................33 13.1 Chapel Hill Building and Development Services.........................................................................34 13.2 Town of Carrboro........................................................................................................................34 13.3 University of North Carolina at Chapel Hill - Stormwater & Energy Services .............................35 13.4 Orange County Environmental Health........................................................................................35 13.5 OWASA........................................................................................................................................35 13.6 Orange County Erosion and Sediment Control (E&SC Ordinance).............................................35 14 REFERENCES....................................................................................................................................36 15 APPENDIX A: Dry Weather Screening Standard Operating Procedures (SOP)................................36 List of Tables Table 1. Existing GIS Datasets for IDDE Investigations and Prioritization...................................................13 Table 2. IDDE Database field names and descriptions................................................................................29 Table 3. List of Contacts for Town Staff & Coordinating Agencies.............................................................34 List of Figures Figure 1. Sediment discharge examples.....................................................................................................16 Figure 2. Typical sediment discharge sources.............................................................................................16 Figure 3. Trash/dumping examples............................................................................................................18 Figure 4. Yard waste examples...................................................................................................................19 Figure 5. Hazardous waste examples..........................................................................................................20 Figure 6. Outdoor washing examples.........................................................................................................21 Figure 7. Waterline break examples...........................................................................................................22 Figure 8. Sanitary sewage discharge sources..............................................................................................22 Figure 9. Pool discharge examples..............................................................................................................23 Figure 10. Summary of civil penalties that may be assessed for first time and repeat offenders, per the Town's IDDE Ordinance...............................................................................................................................32 Page 4 of 36 Town of Chapel Hill IDDE Plan NPDES PermitNCS000414 List of Common Abbreviations May 2021 Acronym Meaning CWP Center for Watershed Protection E&SC Erosion & Sedimentation Control FEMA Federal Emergency Management Agency GIS Geographic Information System GPS Global Positioning System IDDE Illicit Discharge Detection and Elimination MS4 Municipal Separate Storm Sewer System NCDEQ North Carolina Department of Environmental Quality NCDEMLR North Carolina Division of Energy, Mineral, and Land Resources NCDOT North Carolina Department of Transportation NCDWR North Carolina Division of Water Resources NOV Notice of Violation NPDES National Pollutant Discharge Elimination System ORI Outfall Reconnaissance Inventory OWASA Orange Water & Sewer Authority RRO Raleigh Regional Office (NCDEQ) SCM Stormwater Control Measure SOP Standard Operating Procedures SWMP Stormwater Management Plan UNC-CH University of North Carolina — Chapel Hill YYYYMMDD Year Month Day format (e.g., 20210514 = May 14, 2021) Page 5 of 36 Town of Chapel Hill IDDE Plan NPDES Permit NCS000414 May 2021 1 INTRODUCTION 1.1 PURPOSE This document describes the Town of Chapel Hill's Illicit Discharge Detection and Elimination (IDDE) Program. The IDDE Plan covers the topics of detection, investigation, documentation, and enforcement to remove non-stormwater (illicit) discharges or connections that carry pollutants into the Town's stormwater drainage system, and includes general guidelines and specific standard operating procedures (SOP) for Town of Chapel Hill staff conducting illicit discharge and water quality complaint investigations. The IDDE Plan is part of a series of guidelines and procedures required for the implementation of the Town's Stormwater Management Plan and compliance with the Town's National Pollutant Discharge Elimination System (NPDES) Municipal Separate Storm Sewer (MS4) permit. 1.2 BACKGROUND Prior to adoption of federal Stormwater regulations, studies showed that illicit discharges account for a significant amount of the pollutants discharged from stormwater drainage systems. For many pollutants, the annual mass discharge was found to be dominated by dry -weather flows, rather than stormwater runoff (EPA Publication No. 600-R-92-238). These early studies also found that areas of older land development generally have worse water quality than areas developed within the last several decades, in part because of aging infrastructure, different building practices, and different materials of construction than areas constructed after the mid-1940s. In response to those studies, the EPA promulgated two phases of regulations, including an expanded National Pollutant Discharge Elimination System (NPDES) permitting program, requiring municipalities to take steps in reducing stormwater pollution from their storm drainage systems. The Town of Chapel Hill was first issued a NPDES Municipal Separate Storm Sewer System (MS4) Phase II permit ("MS4 Stormwater Permit") (NCS000414) in 2005, which included specific requirements to implement a program to identify/detect and eliminate non-stormwater discharges that are a source of water quality pollution. The Town's MS4 Stormwater Permit must be renewed every five (5) years. The most current MS4 Stormwater Permit became effective on February 27, 2017, and expires at midnight on February 26, 2022. The Town's MS4 Stormwater Permit prescribes the following objectives for an IDDE Program: • implement and enforce an IDDE program; • maintain a storm sewer system map, showing major outfalls and names and locations of receiving waters; • prohibit, through ordinance or other regulatory mechanism, non-stormwater discharges (except as allowed in the permit) and implement appropriate enforcement procedures and actions; • implement a plan to detect and address non-stormwater discharges, including illegal dumping, to the MS4; • inform public employees, businesses and the general public of hazards associated with illicit discharges and improper disposal of waste; and Page 6 of 36 Town of Chapel Hill IDDE Plan NPDES Permit NCS000414 May 2021 address specific categories of non-stormwater discharges or flows that are otherwise considered allowed/exempt if the Town identifies them as significant contributors of pollutants to the MS4. Preventing spills and eliminating illicit discharges and connections is a cost-effective means of restoring and protecting water quality. Investigations are an essential component of a comprehensive illicit discharge control program, and rely on an educated public and municipal staff to identify possible pollution sources for investigation; they also provide an opportunity for staff to interact with and further educate the public and municipal staff about adverse impacts of illicit discharges and illicit connections on water quality. Increased awareness of illicit discharges results in more effective reporting by the public and municipal staff, aiding the Town's efforts to protect water quality. Once an investigation identifies a violation, education and enforcement are used to eliminate sources and to require illicit discharges to be eliminated. 2 PROGRAM GOALS, IMPLEMENTATION STRATEGIES, AND EVALUATION The overall goals of the Town's IDDE Program include program administration and documentation, outfall assessment, preventing illicit discharges, and finding and fixing illicit discharges. The Town maintains an IDDE program that includes a hotline for reporting illicit discharges, a stormwater conveyance system map (infrastructure and receiving streams), a regulatory mechanism (IDDE Ordinance), and procedures for detection and elimination as well as enforcement. The Town actively provides education and outreach to the Town's residents and businesses, including targeted audiences, and has been developing a sustainable staff training program. A tracking and reporting system is in place, and IDDE efforts are coordinated and communicated with other affected agencies, including adjacent MS4 communities. The Town of Chapel Hill Stormwater Management Plan (SWMP) provides an overview of the IDDE Program, which includes best management practices (BMPs) the Town implements to achieve measurable goals and objectives, and provides a schedule for implementation and annual reporting metrics for each measurable goal. The effectiveness of the Town's IDDE program can be evaluated by reviewing the program and progress made toward meeting the program's measurable goals on an annual basis. The Town has developed a comprehensive IDDE tracking database and filing system which is used to support enforcement actions, help identify hot spots, chronic violators, and common pollution sources, and to provide information for annual reporting. Evaluation of the Town's GIS database of stormwater infrastructure and receiving streams, as well as water quality monitoring data, helps staff identify gaps in mapping that should be addressed as well as identify major outfalls that should be prioritized for dry weather screening. This information can also be used to recommend program revisions and staff work plans, as well as identify staff and funding needs. Please refer to the most current SWMP located on the Stormwater Management website for the most up to date information on BMPs, measurable goals, schedule of implementation, and metrics used for program evaluation. Page 7 of 36 Town of Chapel Hill IDDE Plan NPDES Permit NCS000414 May 2021 3 TERMINOLOGY AND KEY CONCEPTS This section includes important terms and key concepts used to describe illicit discharges and the Town's IDDE program. 3.1 WHAT IS AN ILLICIT DISCHARGE? The term "illicit discharge" has meanings in both regulation and practice. In general, an illicit discharge is any discharge to a MS4 that is not composed entirely of stormwater, except those discharges that are considered "allowable." The following terms for illicit discharge, illicit connection, and allowable non- stormwater discharges are defined in the Town's Illicit Discharge Ordinance (Town Code of Ordinances, Section 23, Article V). Illicit discharge: any direct or indirect non-stormwater discharge or contaminated stormwater discharge to the stormwater drainage system, including the MS4 and waters of the State, except as exempted in section 23-84 of the IDDE Ordinance (see "allowable non-stormwater discharges" below). Illicit connection: (1) Any drain or conveyance, whether on the surface or subsurface, which allows an illicit discharge to enter the stormwater drainage system, including but not limited to conveyances which allow any non-stormwater discharge including sewage, wastewater, and wash water to enter the stormwater drainage system and any connections to the stormwater drainage system from indoor drains and sinks, elevator sump pumps, or interior parking area drains, regardless of whether said drain has been previously allowed, permitted, or approved by the town or other governmental entity. (2) Any drain, pipe, ditch or other conveyance connected to the stormwater drainage system which has not been documented in construction or site plans, a building permit, maps, or other equivalent records and approved by the town or other governmental entity. Allowable Non-stormwater Discharges: The following are categories of non-stormwater discharges that allowed per the Town's IDDE Ordinance provided the discharge does not significantly impact water quality or cause or contribute to violations of water quality standards and are discharged in accordance with best management practices in the Town's Engineering Design Manual: • Water line flushing. • Landscape irrigation. • Diverted stream flows. • Rising groundwaters. • Uncontaminated groundwater infiltration. • Uncontaminated pumped groundwater. • Discharges from uncontaminated potable water sources. • Foundation or footing drains. • Air conditioning condensation (commercial/residential only) Page 8 of 36 Town of Chapel Hill IDDE Plan NPDES Permit NCS000414 May 2021 • Irrigation waters • Springs. • Water from crawl space pumps. • Individual residential car washing. • Flows from riparian habitats and wetlands. • Discharge of street wash waters. • Firefighting activities. • Discharges from dechlorinated swimming pools. These discharges do not include pool filter backwash discharge or saltwater pool discharge, which are prohibited. • Discharges associated with emergency removal and treatment activities for hazardous materials if authorized by the federal, state or local government on -scene coordinator. • Maintenance activities of the stormwater drainage system requiring flushing or cleaning with potable water. • Illicit discharge permitted under an NPDES permit, waiver, or waste discharge order issued to the discharger and administered under the authority of the USEPA, or NCDWR, provided that the discharger is in full compliance with all requirements of the permit, waiver, or order and other applicable laws and regulations. • Discharges specified in writing by the Town Manager as being necessary to protect public health and safety or discharges that have been filtered through an approved pretreatment system that consistently demonstrate no discharge of pollutants. If any of the above -listed exceptions to the discharge prohibition are found to be polluted and may therefore negatively impact the quality of the waters of the State, the discharge will be considered an illicit discharge, as determined by the Town Manager. 3.2 WHAT IS AN MS4 AND STORM DRAINAGE SYSTEM? A Municipal Separate Storm Sewer System (MS4) is the storm drainage and conveyance system within the Town's corporate limits. The MS4 Stormwater Permit authorizes the Town to discharge stormwater from the MS4 system to receiving waters ("Waters of the United States") in accordance with the limitations, requirements, and conditions of the permit. One of the primary components (minimum measures) included in the MS4 Stormwater Permit is to maintain and enforce a program to prevent and eliminate illicit discharges into the MS4. Municipal Separate Storm Sewer System (MS4): Pursuant to 40 CFR 122.26(b)(8), an MS4 means a conveyance or system of conveyances (including roads with drainage systems, municipal streets, catch basins, curbs, gutters, ditches, manmade channels, or storm drains): Owned or operated by the United States, a State, city, town, county, district, association, or other public body (created by or pursuant to State law) having jurisdiction over disposal of sewage, industrial wastes, stormwater, or other wastes, including special districts under State law such as a sewer district, flood control district or drainage district, or similar entity, or an Indian tribe or an authorized Indian tribal organization, or a designated and approved management agency under Section 208 of the Clean Water Act (CWA) that discharges to waters of the United States or waters of the State. Page 9 of 36 Town of Chapel Hill IDDE Plan NPDES Permit NCS000414 May 2021 2. Designed or used for collecting or conveying stormwater; 3. Which is not a combined sewer; and 4. Which is not part of a Publicly Owned Treatment Works (POTW) as defined in 40 CFR 122.2. Major Outfall: an outfall that discharges from a single pipe with an inside diameter of 36 inches or more or its equivalent (discharge from a single conveyance other than circular pipe which is associated with a drainage area of more than 50 acres); or for MS4s that receive storm water from lands zoned for industrial activity (based on comprehensive zoning plans or the equivalent), an outfall that discharges from a single pipe with an inside diameter of 12 inches or more or from its equivalent (discharge from other than a circular pipe associated with a drainage area of 2 acres or more). Outfall: a point source where a MS4 discharges to waters of the United States and does not include open conveyances connecting two MS4s, or pipes, tunnels or other conveyances which connect segments of the same stream or other waters of the United States and are used to convey waters of the United States. Storm drain: a drain built to carry away excess water in times of heavy rain. Stormwater drainage system: In addition to obvious components of the stormwater drainage system, such as Stormwater pipes, catch basins and other storm drain inlets, the drainage system includes street gutters, ditches, swales or other man-made channels, natural channels (e.g., streams) and other waterbodies, and structural Stormwater Control Measures (like detention ponds or bioretention areas) that drain to streams. Waters of the United States: The regulations regarding Waters of the United States was codified in 33 CFR Part 328 and was effective on June 22, 2020. The following definition for jurisdictional water was contained in section 328.3. (a) Jurisdictional waters. For purposes of the Clean Water Act, 33 U.S.C. 1251 et seq. and its implementing regulations, subject to the exclusions in paragraph (b) of this section, the term "waters of the United States" means: (1) The territorial seas, and waters which are currently used, or were used in the past, or may be susceptible to use in interstate or foreign commerce, including waters which are subject to the ebb and flow of the tide; (2) Tributaries; (3) Lakes and ponds, and impoundments of jurisdictional waters; and (4) Adjacent wetlands. Page 10 of 36 Town of Chapel Hill IDDE Plan NPDES Permit NCS000414 May 2021 3.3 CHARACTERISTICS OF ILLICIT DISCHARGES Each illicit discharge has a unique frequency, composition, and mode of entry into the storm drainage system. Below are some terms used to describe these characteristics. Discharge Frequency: The frequency of dry weather discharges in storm drains is important, and can be classified as continuous, intermittent or transitory. Continuous discharges occur most or all of the time, without changing, stopping, or being interrupted. These discharges are usually easier to detect, and typically produce the greatest pollutant load. Examples include sanitary wastewater piping that is cross - connected from a building or sanitary sewer line to the storm sewer, or an industrial operational discharge that is not permitted. Intermittent discharges occur over a shorter period of time (e.g., a few hours per day or a relatively small number of days per year). Because they are infrequent, intermittent discharges are hard to detect, but can still represent a serious water quality problem, depending on their flow type. Examples include swimming pool discharges or discharges that enter the stormwater system through pipe connections. Transitory discharges are usually short in duration, lasting only a short time and then disappear. These discharges usually in response to a singular event and are extremely hard to detect even with routine monitoring, but under the right conditions, can exert severe water quality problems on downstream receiving waters. Examples include materials that have been dumped into a storm drain or stream, a floor drain connected to the storm sewer system, a spill, sewer break, or an accidental discharge. Mode of Entry: Illicit discharges can be classified based on how they enter the storm drain system. The mode of entry can be indirect or direct. Indirect entry means that flows generated outside the storm drain system enter through storm drain inlets or by infiltrating through joints in a pipe - e.g., infiltration from cracked sanitary systems, spills collected by drain outlets, outdoor washing activities that create flow to a storm drain, or paint or used oil dumped directly into a storm drain. Direct entry means that the discharge is directly connected to the storm drain pipe through a sewage pipe, shop drain, or other kind of pipe —e.g., sewage cross -connections, straight pipes, industrial and commercial cross -connections that are piped to the stormwater drainage system. Direct entry usually produces discharges that are continuous or intermittent. See also the Common Pollution Problems section below. Page 11 of 36 Town of Chapel Hill IDDE Plan NPDES Permit NCS000414 May 2021 3.4 TOOLS FOR IDENTIFYING ILLICIT DISCHARGES The Town maintains a comprehensive storm drainage system database in GIS that includes the drainage network, as well as receiving waters and potential pollution generating sites. Outfall screening can be useful for systematically looking for illicit discharges during dry weather conditions. Generating Sites: Land use can help predict the potential for illicit discharges, which are often intermittent or transitory. Many indirect discharges can be identified and prevented using the concept of "generating sites," which are sites where common operations can generate indirect discharges. The density of generating sites within a subwatershed may be a good indicator of the severity of local illicit discharge problems. Examples of generating sites within the Town's corporate limits can be grouped into the following broad land use categories: Residential Commercial, Industrial, Institutional, and Municipal Generating Sites. Geographic Information Systems (GIS): a system designed to store, manipulate, analyze and manage geographical data. The Town uses GIS to map the MS4, identify major outfalls and receiving waters, trace illicit discharges to their source, and analyze the MS4 for generating sites to better target education, monitoring and enforcement efforts. For more information, see Storm Sewer System Mapping below. Outfall Reconnaissance Inventory (ORI): a field screening method outlined by the Center for the Watershed Protection (CWP), designed to quickly inventory storm sewer outfalls and identify possible illicit discharges. The results of an ORI is to help focus resources on problem outfalls requiring more intensive investigation. During the ORI, major outfalls are assessed for discharges with qualitative parameters such as color, odor, foam, debris, or other characteristics associated with potentially contaminated water. Additionally, physical characteristics of the outfall are noted, such as the extent of submergence if the outfall is partially underwater, the presence of head cuts, adjacent erosion of bed or bank, and damage to the outfall itself. For more information, see Appendix A — Dry Weather Screening SOP. 4 REGULATORY AUTHORITY The Chapel Hill Town Council adopted an Illicit Discharge Detection and Elimination (IDDE) Ordinance (Chapter 23, Article V of the Town Code of Ordinances) on November 14, 2016, that effectively prohibits discharge of non-stormwater to the Town's storm sewer network. The IDDE Ordinance details the Town's authority, spill response notification requirements, violation and enforcement procedures, and a schedule of associated civil penalties and other remedies for violations of the ordinance. The IDDE Ordinance also provides criteria for assessing civil penalties (see Criteria to Determine Amount of Penalties below). The purpose of the ordinance is to: • regulate the contribution of pollutants to the stormwater drainage system, • prohibit illicit discharges and connections to the stormwater drainage system, • prevent improper disposal of materials that degrade water quality, and Page 12 of 36 Town of Chapel Hill IDDE Plan NPDES Permit NCS000414 May 2021 • establish legal authority to carry out all inspection, detection, monitoring procedures and enforcement necessary to ensure compliance with the ordinance. Prior to the adoption of the IDDE Ordinance, the Town's authority for IDDE enforcement and penalties was limited to Sections 8-34 and 8-44 of the Code of Ordinances. 5 STORM SEWER SYSTEM MAPPING The Town's storm sewer system mapping includes a comprehensive collection of GIS datasets that are used for IDDE investigations and prioritization (see Table 1). Completing and maintaining a storm sewer system map that identifies major outfalls and receiving streams is a required component of the Town's MS4 Stormwater Permit. Table 1. Existing GIS Datasets for IDDE Investigations and Prioritization. GIS Datasets for IDDE Investigations and Prioritization (from Town of Chapel Hill, OWASA, UNC-CH, Carrboro, NCDEQ FEMA) Town subwatershed boundaries Receiving waters (streams and waterbodies) Open channel conveyances (e.g., ditches and other open channels) FEMA Floodplains Stormwater pipes Stormwater outfalls Stormwater manholes/junction boxes Stormwater catch basins/inlets Stormwater Control Measures (SCMs) — private and municipally -owned OWASA Sanitary Sewer System OWASA Water System NPDES-permitted Industrial Sites (per NCDEMLR) UNC-CH and Carrboro stormwater infrastructure Pollution Sources Geodatabase (known generating sites such as locations of commercial dumpsters, landfills, underground storage tanks, septic systems, swimming pools, and various businesses such restaurants, dry cleaners and automotive service stations) Town Biological (Benthic) Monitoring Data (2011-present) — includes bioclassification and habitat assessment data, as well as water quality parameter data collected during annual monitoring NCDEQ Biological Monitoring & Water Quality and Classification Data, including Impaired Waters Other data —topography (2' and 10' contours), impervious surfaces (buildings, roads, sidewalks, driveways), current and historical aerial photos and orthophotos, parcels, Town properties, OWASA easements, Town zoning and land use, neighborhoods, greenways and trails, soils and geology, Town zoning and corporate limits (and other local government boundaries) Page 13 of 36 Town of Chapel Hill IDDE Plan NPDES Permit NCS000414 May 2021 The Outfall Screening.mxd ArcGIS map document is used for outfall screening and IDDE investigations by Stormwater Management staff and is located on the Stormwater Management Division's shared drive here: S:\GIS_DATA\IDDE. All datasets listed above are included within the Outfall Screening map document, with their source data mapped to the original location(s) where the data are stored. The Stormwater Analyst ensures that this map document includes the most current data available on a regular basis. Maintenance of the Town's stormwater infrastructure data is based on the incorporation of as -built surveys from new development projects, and field verification and systematic mapping of existing infrastructure through on -going subwatershed studies. Field -verified data relies on a site visit and inspection of existing storm sewer infrastructure, as well as discovery of previously unmapped storm sewer structures. 6 PREVENTING ILLICIT DISCHARGES The prevention of illicit discharges and connections identifies key behaviors of residents, generating sites, and municipal operations that produce intermittent and transitory discharges. These key behaviors are then targeted for improved pollution prevention practices that can prevent or reduce the risk of discharge, such as public education and involvement, business education and outreach, and municipal pollution prevention and good housekeeping. 6.1 PUBLIC EDUCATION AND INVOLVEMENT This program involves: • Promotion of a stormwater hotline for the reporting of water pollution and illicit discharges. • Educational outreach events. • Volunteer water quality monitoring, trash cleanups and storm drain marking. • Outreach materials to target general illicit discharges from residential generating sites, including auto care, lawn and garden care, trash and debris, erosion and sediment, and pet waste disposal. This program is adaptable to target priority areas and discharges as they are located during field inspections. 6.2 BUSINESS EDUCATION AND OUTREACH This program involves targeting of outreach materials for different businesses, including: • Restaurants • Apartment Complexes / Multi -family communities • Painting Businesses • Mobile Car Washing • Power Washing • Landscaping Businesses • General businesses and offices Page 14 of 36 Town of Chapel Hill IDDE Plan NPDES Permit NCS000414 May 2021 • Automotive Garages & Gas Stations 6.3 MUNICIPAL GOOD HOUSEKEEPING AND POLLUTION PREVENTION This program involves: • Annual training for all employees, including Stormwater 101 and site -specific training where necessary. • Evaluation of Town -owned buildings and facilities for possible illicit discharges. For more information, refer to Town's SWMP for details about the Public Education and Outreach and Public Involvement programs, Good Housekeeping and Pollution Prevention program, and the Town's overall efforts to prevent illicit discharges. Information is also posted on the Town's Prevent Water Pollution website. 7 COMMON POLLUTION PROBLEMS 7.1 SEDIMENT DISCHARGE Sediment is the number one illicit discharge type within the Town. Sediment should stay contained within a construction site and should not be on the streets where it can enter the storm drain. Sediment problems are most likely to occur during or after rain, but may also occur if proper erosion controls are not in place, storm drains are not protected, there is lack of a proper construction entrance, a site is being dewatered, or if equipment is being washed down. Note that the source may be a regulated or un- regulated construction activity under the Town's erosion and sediment control ordinance or other approved Town permit. See Figures 1 & 2. Where to look: Streams, streets, storm drains. What to look for: Brown/orange, turbid water, usually with no unusual odor. Sediment/mud. Page 15 of 36 Town of Chapel Hill IDDE Plan NPDES Permit NCS000414 May 2021 Figure 1. Sediment discharge examples. A' - �y d r �E � M Low Severity Sediment Moderate/Severe Severity Severe Severity Sediment Discharge Discharge (Slightly Turbid Sediment Discharge (Turbid Water (Very Turbid Water with Heavy Water) with Sediment Load) Sediment Load) Source: Town of Chapel Hill. Figure 2. Typical sediment discharge sources. n Unprotected storm drain inlet Sediment pile on the street Page 16 of 36 Town of Chapel Hill IDDE Plan NPDES Permit NCS000414 May 2021 Source: CWP 2014 & Town of Chapel Hill. 7.2 WASTE MANAGEMENT Trash and dumping areas are often found in commercial and residential areas. Trash and dumping can wash into storm drains and streams, signal to others that it is acceptable to dump in the area, and can pose a public health risk. Improper dumpster and grease container management can also result in pollution that can wash into the storm drains and streams, and is a common source of illicit discharges in Town, especially in areas where restaurants and other businesses may share common waste management facilities (Figure 3). Where to look: Behind restaurants, shared waste/recycling facilities. Areas that people do not frequent such as behind buildings, and vacant lots. What to look for: Poorly managed grease containers and dumpsters, trash on or in storm drains, tires, food and drink containers, etc. Page 17 of 36 Town of Chapel Hill IDDE Plan NPDES Permit NCS000414 May 2021 Figure 3. Trash/dumping examples. MASIF INpVtIllF{ Low Severity Waste Management — Moderate Severity Waste Management — open dumpster with visible staining poorly managed dumpster and/or dumping 0 +l High Severity Waste Management — container lids High Severity Waste Management — grease open, and pile of cooking oil containers without lids container open, spills and stains on the ground s j 40 High Severity Waste Management - Dumpster High Severity Waste Management - Food waste, grease "juice" draining from a trash compactor and trash being dumped down a storm drain Page 18 of 36 Source: CWP 2014 & Town of Chapel Hill. 7.3 YARD WASTE Town of Chapel Hill IDDE Plan NPDES Permit NCS000414 May 2021 Yard waste is usually piles of leaves, mulch, branches, or other residential waste (Figure 4). Yard waste is exposed to rain and weather and can wash away to damage the environment. These piles of yard waste are often found in piles in the street, behind homes near streams, in riparian buffers and in ditches. Yard waste can clog storm drain systems and choke streams. Yard waste can also additional nutrients to streams. Where to look: Streets and sidewalks near homes. Ditches and streams near homes. What to look for: Piles of leaves, mulch, grass clippings, trees, sediment, trash, etc. Figure 4. Yard waste examples. cr Low Severity Yard Waste Moderate Severity Yard High Severity Yard Waste Management — Leaves Waste Management — Management — Pile of mulch accumulating in street gutter Clogged storm drain in street next to storm drain Source: CWP 2014. 7.4 HAZARDOUS WASTE Hazardous waste is waste that is dangerous or potentially harmful to our health or the environment. Hazardous wastes can be liquids, solids, gases, or sludge. They can be discarded commercial products, like cleaning fluids, paints, or pesticides, or the by-products of manufacturing processes (Figure 5). Where to look: Automobile garages, gas stations, construction sites, and other commercial or residential businesses. Also homes being renovated. What to look for: Paint, oil, automobile parts, gas, construction material, chemical containers. Chemical/solvent odor. White milky colored water in streams from paint washing or dumping; oily sheen in streams from petroleum products (e.g. oil, gasoline). Page 19 of 36 Town of Chapel Hill IDDE Plan NPDES Permit NCS000414 May 2021 Figure 5. Hazardous waste examples. er jp ..AAKY Low Severity Hazardous Waste — closed used oil Moderate Severity Hazardous Waste — Batteries container under partial cover outside without cover, on pallets High Severity Hazardous Waste — uncovered, High Severity Hazardous Waste — Paint discharge from unlabeled leaking barrels dumping or washing into inlet 414' High Severity Hazardous Wate - gasoline spill that High Severity Hazardous Waste - Antifreeze entering a entered a stormdrain then a stream (being storm drain contained with a boom) Sources: CWP 2014 & Town of Chapel Hill. Page 20 of 36 Town of Chapel Hill IDDE Plan NPDES Permit NCS000414 May 2021 7.5 OUTDOOR WASHING ACTIVITIES Outdoor washing may or may not be problematic. For example, hosing off a sidewalk or driveway or individual residential car washing may not generate significant flows or pollutant loads. These examples are not problematic unless done on an ongoing or chronic basis close to a waterway or storm drain. However, washing fueling areas and power washing construction equipment in parking lots can generate significant flows or pollutant loads and are therefore problematic. Residential homeowner car washing and lawn watering are generally exempt ("allowable") activities, unless deemed to be significant contributors of pollutants to the MS4. Outdoor washing of restaurant equipment and commercial vehicle washing without proper containment of wash water is not acceptable. Some examples are shown in Figure 6. Where to look: Car washes, car dealerships and rental companies, restaurants, fire stations, fleet maintenance areas, parking lots with mobile car washes. What to look for: Suds; sweet, fruity, detergent, or chlorine smells. Figure 6. Outdoor washing examples. Low Severity — power washing Low/Moderate Severity — covered Moderate/Severe Severity — outdoor sidewalk without soap car wash at rental car agency, with washing of restaurant equipment with soapy water draining toward inlet de -greasing cleaners Source: Town of Chapel Hill. 7.6 WATER MAIN BREAKS & WATERLINE FLUSHING Potable water leaking into the storm drain system is generally not considered to be an illicit discharge. However, water main breaks (Figure 7) can damage infrastructure, waste treated drinking water supplies, and threaten public safety and harm streams if breaks generate excessively high flows. Water main issues may also be detected by the chlorine scent; if a strong chlorine scent is detected, this should be reported. Waterline flushing can also release chlorinated water into storm drains and streams and cause erosion and localized fish kills if not dechlorinated properly before release. Page 21 of 36 Town of Chapel Hill IDDE Plan NPDES Permit NCS000414 May 2021 Where to look: Streets, sidewalks, parking lots. What to look for: Clear or muddy water seeping or spewing out of pavement. Very turbid water, sediment, and/or localized fish kills in area streams. Figure 7. Waterline break examples. 7.7 SANITARY SEWER & SEPTIC SYSTEM DISCHARGES Sanitary sewage can enter the storm drain and streams through cracks in pipes, an illicit connection, sanitary sewer overflows from clogs or broken clean out pipes, failed septic systems and/or straight pipes. Field crews may see any of these sources of discharges during routine activities. Some examples are shown in Figure 8. Where to look: In storm drains, near sewer manholes, in streams, exposed sewer pipes. What to look for: Sewage smells, gray or "scummy" water, toilet paper, scum in or below pipes. Figure B. Sanitary sewage discharge sources. Page 22 of 36 Town of Chapel Hill IDDE Plan NPDES Permit NCS000414 May 2021 i s 4 ks t Sewage entering open channel Sewage overflow from clogged or broken Sewer lateral broken in a from foundation drain line due cleanout pipe stream to break in crawlspace Source: CWP 2014 & Town of Chapel Hill. 7.8 POOL DISCHARGES Chlorinated pool water being drained to a street, storm drain, or stream is considered an illicit discharge, while dechlorinated discharges generally are not. Pool maintenance activities can also cause illicit discharges when plaster or other materials are drained to the stormwater drainage system or improperly disposed of (see Figure 9). Saltwater pool discharge is specifically prohibited, as is pool backwash. Where to look: Storm drain pipes, streets, streams, driveways, yards. What to look for: Clear water with chlorine odor, downstream fish kills. Figure 9. Pool discharge examples. Pool discharge from outdoor pool at apartment complex r Plaster slurry from pool maintenance at apartment complex poured down a storm drain Page 23 of 36 Town of Chapel Hill IDDE Plan NPDES Permit NCS000414 May 2021 8 REPORTING AN ILLICIT DISCHARGE OR WATER QUALITY ISSUE The Town of Chapel Hill is organized to receive reports of illicit discharges or other water quality and drainage issues in a variety of ways to provide flexibility for residents to report potential violations and to ensure that investigative staff can receive the complaints in a timely manner. Below are the primary ways to report an illicit discharge or water quality issue. Procedures for reporting illicit discharges and spills are included in the IDDE ordinance, and are also available on the Town's Stormwater Management website. 8.1 HOW TO REPORT AN ILLICIT DISCHARGE OR CONNECTION 8.1.1 Hotline The Town of Chapel Hill Stormwater Management Division main office hotline is (919) 969-RAIN (7246); the voicemail for this hotline indicates that the caller should call 911 after hours to report an emergency. This hotline is used to report potential illicit discharges, as well as flooding and drainage assistance, stormwater billing questions, and other general inquiries. The hotline number is published on the Stormwater Management Division website and advertised and promoted on educational materials and during educational events. 8.1.2 Email The Town of Chapel Hill Stormwater Management Division maintains the following email address to report an illicit discharge or water quality concern: stormwater@townofchapelhill.org. 8.1.3 SeeClickFix Residents may also report illicit discharges through the SeeClickFix application, called Chapel Hill Connect, from your smartphone, tablet, or computer. However, this application is intended to report non - emergency issues, such as a blocked storm drain, park maintenance, or a pothole. The exact location of the issue can either be automatically pulled in using GPS or adjusted manually. There is an option to upload a photo with each service request, as well as the ability to comment on and follow issues. Once submitted, the report will be directly routed to the appropriate department within the Town and you will be notified when action is taken. 8.1.4 Town of Chapel Hill Report a Violation Website The Town maintains a website to report a violation, including illicit discharges and erosion or drainage issues, that is monitored by Code Enforcement staff in the Building and Development Services Division. 8.2 WHAT TO REPORT The following minimum information should be included in a report of an illicit discharge: • Location of problem • Time and date problem was found • Any observations such as odor, color, turbidity and floatables Page 24 of 36 Town of Chapel Hill IDDE Plan NPDES Permit NCS000414 May 2021 • One or more digital photos to document the condition, if possible • Any other relevant or pertinent information 8.3 REPORTING MAJOR SPILLS TO STATE REGULATORS Staff should report major spills and discharges to the North Carolina Department of Environmental Quality (NCDEQ) Raleigh Regional Office (RRO) if they might be toxic, or if they involve a sufficient volume of sewage, oil/gasoline, or other hazardous substances. Major fish kills may also be reported. These reports are to be made within 24 hours of a spill/discharge verbally by contacting staff at the NCDEQ RRO by phone at (919) 791-4200. If reporting outside normal business hours, call the NC Division of Emergency Management at (800) 858-0368 or (919) 733-3300. Voice mail messages or faxed information shall not be considered as the initial verbal report. When calling the RRO, document the time and date of the call and the person you spoke with, and be prepared to give a statement including: • The location of the spill, • The time and date of the spill, • A description of the incident causing the spill, • The type of substance spilled, • The approximate volume of the spill, • The responsible parties (if known), and • Any containment or remedial actions done or underway. If reporting major spills to state regulators, please be sure to copy or otherwise inform Stormwater Management staff. Below is more detailed information for the reporting of particular types of discharges. The most current information for reporting is found on the NCDEQ Emergency Response website. 8.3.1 Sanitary Sewer Collection System Overflows (SSOs) Staff shall verbally report to a NCDEQ staff member at the RRO, but in no case more than 24 hours following the occurrence or first knowledge of the occurrence of either of the following: Any sewer system overflow and/or spill over 1,000 gallons; or Any sewer system overflow and/or spill, regardless of volume, that reaches surface water. 8.3.2 Oil Spills Oil spills that reach surface water must be reported to both NCDEQ and the National Response Center. For oil spills that don't reach surface water, reference the list of Reportable Quantities of Hazardous Substances: https://www.epa.gov/epera/consolidated-list-lists-under-eperacerclacaa-ss112r-august- 2020-version. • For North Carolina, report oil spills Monday -Friday 8 a.m.-5 p.m. to the NCDEQ RRO. If no answer, call (919) 807-6308. Page 25 of 36 Town of Chapel Hill IDDE Plan NPDES Permit NCS000414 May 2021 • To report oil spills to the National Response Center, call (800) 424-8802 (24 hours/day). • To report oil spills after hours or on weekends in North Carolina, call (800) 858-0368. 8.3.3 Hazardous Substance Spills For spills of hazardous substances, determine if the spill is a reportable quantity or not by referencing a list of Reportable Quantities of Hazardous Substances (https://www.epa.gov/epera/consolidated-list- lists-under-eperacerclacaa-ss112r-august-2020-version). Refer to "CERCLA RQ' column. Data is in pounds. If the spill meets or exceeds the reportable quantity, report to North Carolina and the National Response Center the same way as reporting an oil spill. 8.3.4 Fish Kills To report a fish kill, call the NCDEQ RRO (see contact info above). 9 FINDING ILLICIT DISCHARGES Many illicit discharge investigations are initiated internally by Stormwater staff or other municipal employees through direct observations while out in the community during daily work activities. Typically, these investigations stem from three major sources and are discussed below: staff field observations, routine water quality monitoring/stream sampling, and dry weather outfall screening. 9.1.1 Staff Field Observations Stormwater staff members and other municipal employees who are often outdoors conducting fieldwork or driving to locations throughout the Town may report a potential illicit discharge for investigation. Staff members should use this time to be on the lookout for IDDE Ordinance violations. In general, the most common and easy -to -spot issues are sediment discharges, discharges from outdoor washing activities, sewage discharges, or commercial businesses with poor housekeeping (especially restaurants or areas with community waste management areas). Discolored stream water and unusual overland water flows or dry weather flows in stormwater catch basins are also common observations that should trigger an investigation. Stormwater staff regularly conduct stream determinations and examine outfalls during those site visits — if an illicit discharge is suspected, an investigation is initiated. Because conducting stream determinations requires that a site visit not take place within 48 hours of a rainfall event, discharge from outfalls during dry weather is more noticeable. In addition, while systematically mapping the Town's storm sewer infrastructure, any water quality issues observed at outfalls is documented in the Town's stormwater infrastructure GIS database for follow-up investigation. 9.1.2 Water Quality Monitoring The Town of Chapel Hill has a water quality monitoring program that evaluates the chemical, physical, and biological characteristics of local streams annually. The purposes of this program include evaluation of problem areas and identification of possible illicit discharges, as well as documenting water quality trends over time in all subwatersheds. In obvious cases, investigations may be initiated by visual Page 26 of 36 Town of Chapel Hill IDDE Plan NPDES Permit NCS000414 May 2021 observation (e.g., dry weather flow, color and odor) at the time of sample collection. Data generated from in -situ measurements are used to trigger water quality investigations when elevated pollutant levels, indicative of an illicit discharge, are observed. These trigger levels will be used to initiate an investigation at a specific monitoring location and should be followed upstream for potential pollution sources. Indicator parameters and associated trigger levels from in -situ measurements (temperature, pH, dissolved oxygen, specific conductivity) are located in Appendix A — Dry Weather Screening SOP. 9.1.3 Dry Weather Outfall Screening A dry weather outfall screening program is a requirement in the Town's MS4 Stormwater Permit. The Town's dry weather outfall screening program was developed to systematically screen outfalls using an Outfall Reconnaissance Inventory (ORI) for pollutant indicators during dry weather to identify outfalls that have suspect or obvious discharges. Dry weather screening can discover discharges from outfalls with high turbidity, strong odors or colors, or that exceed expected water quality parameter (indicator) values. Generating sites can be used to target high priority areas for screening. See Appendix A: Dry Weather Screening Standard Operating Procedures (SOP) for details on how dry weather screening is conducted and what pollutant indicators may be observed in the field. 10 ISOLATING & FIXING ILLICIT DISCHARGES The Town uses a variety of tools to find and fix illicit discharge problems, including a pollution reporting hotline, educating the public and Town staff, using GIS to identify generating sites with higher potential for illicit discharges, conducting water quality monitoring and on -site investigations, and working with responsible parties and coordinating agencies on correcting illicit discharges and engaging in necessary enforcement actions. 10.1 DESKTOP ASSESSMENT OF ILLICIT DISCHARGE POTENTIAL Illicit discharges are not uniformly distributed across a community but tend to be clustered within certain land uses and subwatersheds, as well as in areas with aging infrastructure. This program component helps narrow the search for the most severe problems, through analysis of existing mapping and water quality monitoring data. Identifying which subwatersheds or generating land uses merit priority investigation helps target areas of the MS4 that need more educational outreach and proactive outfall screening. This method can also help more quickly respond to illicit discharge issues by allowing for quick generation of field maps for investigations, as well as help identify gaps in data and other information needed to include in the Town's mapping and prioritization efforts. The Town utilizes comprehensive GIS databases that include data on subwatersheds, the stormwater drainage network, including major outfalls and conveyance systems, receiving waters, water and sewer infrastructure, and known or potential pollution generating sites. Stormwater staff use a shared GIS map document that contains all GIS data needed to conduct desktop assessments and generate field maps for investigations. See Storm Sewer Mapping above for more information, and Appendix A — Dry Weather Screening SOP. Page 27 of 36 Town of Chapel Hill IDDE Plan NPDES Permit NCS000414 May 2021 10.2 TRACING AN ILLICIT DISCHARGE Once an illicit discharge is detected, from reports from the public or Town staff, field work from water quality monitoring or stream determinations, or from dry weather screening, the next step is to determine the type of investigation needed to track down the source. Stormwater staff use investigations of the storm drain network, on -site investigations, and drainage area investigations to determine the illicit discharge source. Documentation with photos and other information, such as maps that show the path of the discharge, is essential to include in the incident/investigation record. 10.2.1 Storm Drain Network Investigation Storm drain network investigations narrow the source of the problem to a single segment of the storm drainage system. The investigation starts at the outfall or at the source of the illicit discharge, and the field crew decides how it will explore the upstream network to trace the discharge back up the pipe/stormwater drainage network to isolate the specific source or improper connection, or traces it downstream if the source is known so actions may be taken to eliminate it before it reaches surface waters. 10.2.1.1 Working progressively up the network Illicit discharges with unknown origins are traced by working up or down the storm sewer network to narrow the source of the discharge - from the initial point of investigation, following visual, physical and/or chemical indicators, through the network to the source. Moving up the network when a discharge is detected at an outfall, Town staff use a storm sewer map and/or follow pipe and drain connections. In places where the stormwater network splits or diverges into separate subsystems, manholes can be examined moving upstream to determine which subsystem to follow. 10.2.1.2 Working progressively down the network When a discharge is observed draining to a storm drain inlet, it is followed down the storm sewer network until the end of illicit discharge is found. This may involve accessing manholes and catch basins before ending at an outfall, to ensure that the full extent of the discharge is identified (if possible) and corrections are made to eliminate any discharge, especially before it reaches surface waters. 10.2.2 Tools for tracing an illicit discharge To identify an illicit discharge, or trace it through the stormwater conveyance system, investigators make and document visual observations, and may also use water quality parameters using a meter to measure temperature, specific conductivity, dissolved oxygen (DO), and pH. Staff have additional test kits for ammonia and chlorine, and the Town has a contract with Pace Analytical when a water quality sample may need to be analyzed in a laboratory. Dye testing or using clean water to identify flow paths may also be utilized if the path of the network is not entirely known. For more information on tracing an illicit discharge, see Appendix A — Dry Weather Screening SOP. 10.3 FIXING ILLICIT DISCHARGES Once the illicit discharge is identified, steps are taken to eliminate the discharge. Staff work to identify the responsible party, determine the best methods to use and how long it should take, and how removal Page 28 of 36 Town of Chapel Hill IDDE Plan NPDES Permit NCS000414 May 2021 will be confirmed. The Town typically uses an escalating enforcement approach, where voluntary compliance and education is used for first-time, minor offenders. Many property owners may not even be aware that a problem exists and are willing to fix the problem once educated. More serious violations or continued non-compliance usually escalates to more aggressive enforcement actions. Refer to the ENFORCEMENT section below for more information. 11 IDDE INCIDENT/INVESTIGATION TRACKING AND DOCUMENTATION This section of the IDDE Plan provides an overview of procedures for adequately tracking and documenting illicit discharges in the IDDE Database and IDDE Incident Folders. The Town's IDDE Program requires proper documentation to ensure procedures are followed and any illicit discharges identified are properly recorded and responded to. Tracking and documentation also helps identify high priority generating sites and chronic violators, supports enforcement efforts, and aids in the annual review of the IDDE program. The shared drive location for IDDE Database and associated Incident Folders is located here: S:\SW_DATA\Compliance and Enforcement\Complaint_lnvestigation_Docs. For information on tracking and documentation for dry weather outfall screening, see Appendix A — Dry Weather Screening SOP. 11.1 IDDE TRACKING DATABASE Illicit discharge complaints, investigations, and enforcement are tracked by Stormwater staff in an Excel spreadsheet — the IDDE Database. Data recorded are shown in Table 2 below. Every field should be filled out to the fullest extent possible for each complaint and investigation. The Stormwater Specialist is responsible for maintaining the IDDE Database on a regular basis. The Stormwater Analyst periodically reviews the tracking database for completion, and the tracking information is used to generate annual reports, identify chronic violators, and evaluate program progress. Table 2. IDDE Database field names and descriptions. FIELD NAME FIELD DESCRIPTION PIN Parcel Identification Number(s), if applicable Street No Street number Street Name Street name Incident Date Date of incident or report Date Resolved Date incident was resolved Date Resolved Comments Comments regarding incident resolution (e.g., "on -going") NOV Issued? (Y/N) Notice of Violation issues? (Yes or No) Date/Time Reported Date/time incident was reported in this YYYYMMDDHHMM format (e.g., 201810150853 = October 15, 2018 at 8:53a.m.) Page 29 of 36 Town of Chapel Hill IDDE Plan NPDES PermitNCS000414 May 2021 FIELD NAME FIELD DESCRIPTION Date/Time Responded Date/time incident was responded to (same format as above) Town Staff Town staff involved in response Reported By Who reported the incident (if known) Discharge Type1 Primary illicit discharge type (from drop down menu) Discharge Type2 Secondary illicit discharge type (from drop down menu) IDDE Type Notes Notes about the illicit discharge type Contact - First Name Name of contact/responsible party Contact - Last Name Title/Role Title/role of contact/responsible party Contact Phone Number Phone number for contact/responsible party Contact Email Email address for contact/responsible party Responsible Party - Company Name Company name for contact/responsible party (if applicable) Responsible Party - Address Mailing address for contact/responsible party Comments Comments/notes about the incident # of Offenses Number of offenses involved in incident that require action Materials Given Name/type of educational materials provided Other Agencies Contacted? Names of any other agencies contacted or involved File Folder Record? (Y/N) File folder record? (Yes or No) Link to Folder Link to file folder on the Stormwater Management shared drive 11.2 IDDE INCIDENT FOLDERS Each entry in the IDDE Database corresponds to an Incident Folder on the Stormwater Management shared drive. The Incident Folder contains all the details about the incident, including contact information for the responsible party(ies), a timeline of actions, email correspondence, photos, notices of violation or other enforcement actions, and other relevant documentation. Incident Folders follow this general naming scheme: YYYYMMDD_[address or business name]_[IDDE type]. 12 ENFORCEMENT The Town's IDDE Ordinance outlines enforcement procedures and actions that may be taken because of a violation. Enforcement action is undertaken by Stormwater Management staff acting as the Town Manager's designee. Upon a report or detection of a suspected illicit discharge or connection, staff investigate and gather evidence, including photos. As described above, the IDDE Database is populated with information pertinent to the investigation and enforcement actions taken, including date(s) the illicit discharge was observed, the results of the investigation, any follow-up of the investigation, and the date the investigation was closed, and is updated as the investigation progresses. All relevant documentation, Page 30 of 36 Town of Chapel Hill IDDE Plan NPDES Permit NCS000414 May 2021 including photos and correspondence, is saved in a corresponding Incident Folder. Documentation is key to supporting enforcement actions. 12.1 (NOTICES OF VIOLATION When the Town finds that there is a violation of the IDDE Ordinance, the party(ies) responsible are issued a Notice of Violation (NOV) in writing by certified mail, personal service, or posting of the notice at the facility where the violation occurred. Often, Town staff also issue the NOV via email (in addition to certified mail) to expedite receipt more quickly. The NOV cites the Town's authority, describes the illicit discharge, outlines remedies, specifies a timeline for compliance, and states potential or actual penalties. Work by the responsible party to resolve/remediate the illicit discharge must follow a reasonable timeline and is monitored with follow up investigations by Town staff to ensure compliance. 12.1.1 Eliminating the Source of an Illicit Discharge or Connection Once the source of an illicit discharge has been identified, action steps are required to be taken to fix or eliminate the discharge. The responsible party is identified (if possible), and education/compliance assistance and/or enforcement actions are taken to address the discharge. An escalating enforcement approach is usually undertaken, working toward voluntary compliance for first-time offenders. More serious violations or continued non-compliance may warrant a more aggressive enforcement -oriented approach. The time frame allowed for repair or elimination of the discharge will be determined by the type of repair/elimination needed and the difficulty in fixing the problem while immediately ceasing an active illicit discharge. 12.1.2 Confirmation of Removal Once a discharge or connection has been reported to be removed, field crews will confirm the removal. Confirmation of removal will be performed through field documentation and photos, and may include dye testing, and/or video testing for removal of illicit connections. Confirmation of removal must be documented. Refer to the Town's IDDE Ordinance for details on procedures associated with NOVs and other enforcement actions. 12.2 CIVIL PENALTIES AND OTHER REMEDIES The Town's Illicit Discharge Ordinance (Chapter 23, Article V, Section 23-89) provides the authority to issue fines for illicit discharges and connections. Figure 10 below provides a summary of civil penalties that may be assessed for first time and repeat offenders. Page 31 of 36 Town of Chapel Hill IDDE Plan NPDES Permit NCS000414 May 2021 Figure 10. Summary of civil penalties that may be assessed for first time and repeat offenders, per the Town's IDDE Ordinance. Illicit Discharges First time offenders: or = 5 gallons: civil penalty not to exceed $1000 per violation or per day for any continuing violation >5 gallons or contains non -domestic substances or unknown volume/nature of substance: civil penalty not to exceed 5000 per violation or per day for any continuing violation Repeat offenders: Penalty amount doubles, not to exceed $25000 per violation per day for any continuing violation Illicit Connections First time offenders: Repeat offenders: Civil penalty not to exceed $5000 per day of Civil penalty not to exceed $25000 per continuing violation dav of continuing violation other Violations Civil penalty not to exceed $1000 per violation or per day for any continuing violation 12.2.1 Criteria to Determine Amount of Penalties The following criteria are used to determine the amount of civil penalties assessed for illicit discharges and connections that are found to be violations of the IDDE Ordinance. The Town Manager or his/her designee shall use these criteria and document the justification of the assessed penalty. a. The degree and extent of harm to the environment, the public health, and public and private property; b. The duration of the violation; c. The effect on ground or surface water quality or on air quality or on flood hazard; d. The cost of remedying the damage; e. The amount of money saved by the violator through his, her, or its noncompliance; f. Knowledge of the requirements by the violator, and/or reasonable opportunity or obligation to obtain such knowledge; g. Whether the violation was willful; h. Whether the violation was corrected within the specified time period (the penalty shall be assessed from the date of the violation and each day of continuing violation thereafter shall constitute a separate violation under this article); i. The prior record of the person responsible for the violation in complying or failing to comply with this article; and Page 32 of 36 Town of Chapel Hill IDDE Plan NPDES Permit NCS000414 May 2021 j. The costs of enforcement to the town. 12.2.2 Procedure for Issuance of Civil Penalties The following (internal) steps are taken by Stormwater staff once the Town Manager or his/her designee determines a fine shall be issued for an illicit discharge or connection. 1. Stormwater staff drafts NOV and generates civil penalty amount using fine calculator (see criteria above). 2. Stormwater staff sends draft NOV to Code Enforcement with brief description of violation and amount of civil penalty assessed. 3. Code Enforcement officer enters the violation into LAMA and generates an Incident Number. 4. Code Enforcement officer creates Invoice and assigns an Invoice number. 5. Code Enforcement officer shares Incident Number and Invoice (with Invoice Number) with Stormwater staff to include in Final NOV. 6. Stormwater staff issues NOV with Invoice, copying Code Enforcement officer and Revenue staff. The charge code for stormwater enforcement payments is SWENF, linked to account 65010-48500. 12.2.3 Other Remedies In addition to civil penalties, the Town's IDDE Ordinance specifies other remedies that may be pursued for violations, including recovery of costs and fines, mandatory security for compliance, stop work orders and withholding of inspections, permits, or certificates of occupancy, as well as judicial actions. Refer to the IDDE Ordinance, Section 23-89, for more details. 12.3 APPEALS The process for submitting an appeal for assessed civil penalties is detailed in the IDDE Ordinance, Section 23-90, as are enforcement measures that may be taken after appeal. 13 COORDINATING AGENCIES & CONTACT INFORMATION Stormwater staff interact and coordinate with many other agencies related to the IDDE Program. Below are summaries of some of these agencies that provide brief information on our mutual coordination. Table 3 provides contact information for individuals in each agency as well as the primary contacts for the IDDE Program. Page 33 of 36 Town of Chapel Hill IDDE Plan NPDES Permit NCS000414 May 2021 Table 3. List of Contacts for Town Staff & Coordinating Agencies. Name Organization Title Phone Number Email Ernest Odei-Larbi Town of Chapel Hill Senior Engineer (919) 968-2717 eodei-larbi@townofchapelhill.org Allison Weakley Town of Chapel Hill Stormwater Analyst (919) 969-7202 aweakley@townofchapelhill.org Jason Salat Town of Chapel Hill Stormwater Specialist (919) 969-5083 jsalat@townofchapelhill.org Gene Poveromo Town of Chapel Hill Code Enforcement (919) 969-5069 gpoveromo@townofchapelhill.org Coordinator (919) 619-5389 (C) Emily Cochran Town of Carrboro Stormwater (919) 432-4969 ecochran@townofcarrboro.org Administrator Janet Clarke UNC-CH, Stormwater Specialist (919) 843-0475 jlclarke@ehs.unc.edu Environment, Health (919) 883-7163 (C) and Safety Victoria Hudson Orange County Environmental Health (919) 245-2365 vhudson@orangecountync.gov Health Department Director (919) 428-8540 Jesse DuClau OWASA Manager, Distribution (919) 537-4280 jduclau@owasa.org & Collection Systems Patrick Mallett Orange County Erosion Control and (919) 245-2577 pmallett@orangecountync.gov Erosion Control Stormwater Supervisor Taylor Hartsfield NCDEQ Raleigh Regional Supervisor (919) 791-4289 taylor.hartsfield@ncdenr.gov Regional Office General Office Phone Number: (919) 791-4200 13.1 CHAPEL HILL BUILDING AND DEVELOPMENT SERVICES The Town of Chapel Hill Building and Development Services staff, which includes Code Enforcement, partners with the Stormwater Management Division on sanitary sewer overflows, erosion control on residential properties, illegal dumping, and other violations of the Town's Code of Ordinances. For sanitary sewer overflows, the Stormwater Management Division may issue notices of violation with plumbing or minimum housing code language included and Code enforcement staff copied when there is a matter where the tenants do not have working water/sanitation. Code Enforcement staff are also legally authorized to post stop work notices. 13.2 TOWN OF CARRBORO The Town of Chapel Hill's Stormwater Management staff coordinate with the Town of Carrboro's Stormwater program and staff regularly on projects of mutual interest. These projects include public education and outreach, volunteer stream cleanup events, annual biological monitoring in the Bolin Creek and Morgan Creek watersheds, stream restoration efforts in the Bolin Creek watershed, and stream determinations for properties located in the vicinity of both jurisdictions. Town of Chapel Hill and Carrboro stormwater staff also work closely on IDDE efforts across jurisdictions. In addition, the Town of Chapel Hill and Town of Carrboro have an inter -local agreement to fund annual maintenance of a United States Geologic Survey (USGS) stream gage on Bolin Creek at Village Drive. Page 34 of 36 Town of Chapel Hill IDDE Plan NPDES Permit NCS000414 May 2021 13.3 UNIVERSITY OF NORTH CAROLINA AT CHAPEL HILL - STORMWATER & ENERGY SERVICES The Town of Chapel Hill's Stormwater Management staff communicate regularly with UNC Stormwater Management and UNC Energy Services staff to discuss items of mutual interest, coordinate public education and IDDE efforts, and co -review UNC development plans. A member of the UNC staff serves on the Town's Stormwater Management Utility Advisory Board, and Town staff are involved in educational and student research projects have been developed in collaboration with UNC's Institute for the Environment, and courses taught through the UNC Department of City and Regional Planning. Town Stormwater staff also serve as collaborators on stormwater and water quality grants obtained by UNC and other academic partners. The Town of Chapel Hill Stormwater Management Division staff and University of North Carolina at Chapel Hill Stormwater staff report illicit discharge incidents when observed by staff in the other agency's jurisdiction. This partnership helps to ensure that all observed illicit discharges are abated and remediated properly. 13.4 ORANGE COUNTY ENVIRONMENTAL HEALTH The Town of Chapel Hill Stormwater Management Division receives reports from Orange County Environmental Health when Environmental Health staff observe illicit discharge violations during their inspections of restaurants, grocery stores and other facilities. Some common examples of violations reported include grease and sanitary sewer discharges. For example, there is an overlap of requirements between the Town and the Orange County Environmental Health Department as it pertains to the requirement of ceasing the use of all sanitary sewer fixtures until the repair of a sanitary sewer leak. Orange County Environmental Health temporarily revokes the business license for the property until the repair of a sanitary sewer leak is completed. 13.5 OWASA The Town of Chapel Hill's Stormwater Management staff meet with OWASA engineering staff regularly regarding development projects via the Town's Technical Review Team meetings and regarding Capital Improvement Projects. The Town's staff also coordinate with OWASA Operations and Maintenance staff, UNC Stormwater Management staff, and Town of Carrboro stormwater staff on water quality and illicit discharge issues within our shared jurisdictions. 13.6 ORANGE COUNTY EROSION AND SEDIMENT CONTROL (E&SC ORDINANCE) The Town's Soil Erosion and Sedimentation Control Ordinance (Chapter 5, Article V), was originally adopted in 1986 to address soil erosion and sedimentation control and prevent degradation of area waterways, and was last updated in 2001. This ordinance and its enforcement contribute to meeting the Town's National Pollutant Discharge Elimination System (NPDES) minimum requirements for Construction Site Stormwater Runoff Control, and it meets or exceeds state erosion control requirements. For land development projects disturbing at least 20,000 square feet of land, an erosion and sediment control permit is required. Single family development projects that that do not have to install stormwater control measures on site or apply for erosion control permits but exceed 1,500 square feet of land disturbance are still reviewed and approved by the Town of Chapel Hill to ensure that no sediment is being Page 35 of 36 Town of Chapel Hill IDDE Plan NPDES Permit NCS000414 May 2021 transported from the site or that drainage improvements have no adverse impact on neighboring properties. The Town's erosion control program is administered by the Orange County Erosion Control Division and enforced by Orange County. Both the Town and the County are local delegated authorities to implement and enforce state erosion and sediment control requirements and have had an inter -local agreement in place since 1986. Through an inter -local agreement, Orange County's Erosion Control Division administers, implements, and enforces the Erosion and Sediment Control (E&SC) program for Chapel Hill, as well as other municipalities within the county (Carrboro, Hillsborough). The Orange County Sediment and Erosion Control Program effectively meets the maximum extent practicable standard for Construction Site Runoff Controls by permitting and controlling development activities disturbing one or more acres of land surface and those activities less than one acre that are part of a larger common plan of development. Town and Orange County staff work together regularly on enforcement of the Town's erosion control requirements. In 2021, the agreement between Orange County and the Town has been updated to reflect current MS4 permit requirements. 14 REFERENCES Center for Watershed Protection (CWP) and Robert Pitt, Ph.D. 2004. Illicit Discharge Detection and Elimination: A Guidance Manual for Program Development and Technical Assessments. EPA Cooperative Agreement X-82907801-0. Washington, D.C. CWP. December 2014. Shenandoah Valley MS4 Communities - Illicit Discharge Detection and Elimination Field Guide: How to Identify and Quickly Report Pollution Problems. Town of Chapel Hill. 2016. Illicit Discharge Ordinance, Town Code of Ordinances, Chapter 23, Article V. 15 APPENDIX A: DRY WEATHER SCREENING STANDARD OPERATING PROCEDURES (SOP) Page 36 of 36 APPENDIX A: Dry Weather Screening Standard Operating Procedures (SOP) 1 INTRODUCTION............................................................................................................................................. 2 2 DRY WEATHER SCREENING PROCEDURES OVERVIEW....................................................................................2 3 BEFORE GOING TO THE FIELD........................................................................................................................3 3.1 WEATHER/CLIMATE CONDITIONS.........................................................................................................................3 3.2 SELECTING OUTFALLS FOR DRY WEATHER SCREENING..............................................................................................3 3.3 FIELD MAPS.....................................................................................................................................................4 3.4 FIELD EQUIPMENT.............................................................................................................................................4 4 IN THE FIELD..................................................................................................................................................5 4.1 COMPLETING THE ORI FIELD SHEET......................................................................................................................5 4.1.1 Section 1: Background Data.....................................................................................................................6 4.1.2 Section 2: Outfall Description...................................................................................................................6 4.1.3 Section 3: Quantitative Characterization for Flowing Outfalls................................................................7 4.1.4 Section 4: Physical Indicators for Flowing Outfalls Only..........................................................................8 4.1.5 Section 5: Physical Indicators for Both Flowing and Non -Flowing Outfalls............................................11 4.1.6 Section 6: Overall Outfall Characterization............................................................................................12 4.1.7 Section 7: Data Collection......................................................................................................................13 4.1.8 Section 8: Any Non -Illicit Discharge Concerns?......................................................................................14 4.1.9 Additional Visual and Audible Indicators...............................................................................................14 5 BACK IN THE OFFICE: DOCUMENTATION AND FOLLOWUP..........................................................................15 5.1 OUTFALL SCREENING PHOTOS...........................................................................................................................15 5.2 OUTFALL SCREENING DOCUMENTATION..............................................................................................................16 6 POLLUTANT INDICATORS.............................................................................................................................16 6.1 AMMONIA (NITROGEN)....................................................................................................................................17 6.2 CHLORINE FREE & TOTAL)................................................................................................................................17 6.3 SPECIFIC CONDUCTIVITY...................................................................................................................................18 6.4 PH...............................................................................................................................................................18 6.5 DISSOLVED OXYGEN.........................................................................................................................................19 6.6 TEMPERATURE...............................................................................................................................................19 7 BIOLOGICAL INDICATORS............................................................................................................................ 20 8 REFERENCES................................................................................................................................................20 9 ATTACHMENT 1: ORI FIELD SHEET............................................................................................................... 20 Town of Chapel Hill IDDE Plan Appendix A: Dry Weather Screening SOP May 2021 1 INTRODUCTION The Dry Weather Screening Standard Operating Procedures (SOP) are intended to be used by Stormwater Management Division staff for inspecting stormwater outfalls (discharge points) as part of the Town's Illicit Discharge and Elimination (IDDE) Program. This SOP contains procedures for screening outfalls for dry weather flows and the presence of indicator pollutants to assess whether the dry weather flow is an illicit discharge or connection. The procedures in this document are adapted from a combination of guidance documents, field experience, and instructional manuals received with testing equipment. This SOP shall be made available to all Stormwater Management staff and followed by those staff members with principal responsibility for conducting outfall screening. New employees are expected to read and become familiar with the manual before commencing dry weather screening and sampling. Periodically, the manual will be updated to cover changes, such as the addition of new testing methods or identification of priority areas. Staff members are also expected to be familiar with information contained in the Town's IDDE Plan and most current Stormwater Management Plan (SWMP). The SWMP includes a detailed summary of the departmental responsibility for field activities, frequency of inspections, inspection procedures, inspection equipment, and documentation procedures for field activities. 2 DRY WEATHER SCREENING PROCEDURES OVERVIEW The dry weather outfall inspection and sampling procedures consist of the following general steps: 1. Check weather conditions to ensure there has been no than 0.1 inches of rainfall within the last 48 hours. 2. Identify outfall(s) to be screened/sampled based on the outfall inventory and priority ranking. 3. Acquire the necessary staff, mapping, and field equipment (see Table 2). If using the water quality meter to measure water quality parameters, calibrate following the NCDEQ Physical and Chemical Monitoring SOP, as modified by the Town for biological monitoring. 4. Conduct the outfall inspection during dry weather: a. Mark and photograph the outfall. b. Record the inspection information and outfall characteristics (using paper forms in Attachment 1 or digital form using a tablet or similar device). c. Look for and record visual/olfactory evidence of pollutants in flowing outfalls including odor, color, turbidity, and floatable matter (suds, bubbles, excrement, toilet paper or sanitary products). Also observe outfalls for deposits and stains, vegetation, and damage to outfall structures. d. If flow is observed, sample and test the flow following the procedures described below. If no flow is observed, but evidence of illicit flow exists (illicit discharges are often intermittent or transitory), revisit the outfall during dry weather within one week of the initial observation, if practicable, to perform a second dry weather screening and sample any observed flow. Other techniques can be used to detect intermittent or transitory flows including conducting inspections during evenings or weekends and using optical brighteners. Page 2 of 20 Town of Chapel Hill IDDE Plan Appendix A: Dry Weather Screening SOP May 2021 e. Input results from screening and sampling into the Outfall Screening Database. Include pertinent information in the outfall/interconnection inventory and priority ranking. f. File photos, field forms, and other relevant documentation on the shared drive. 3 BEFORE GOING TO THE FIELD Before going to the field, weather conditions need to be reviewed to ensure there has been no more than 0.1 inches of rainfall within the previous 48 hours, field equipment needs to be collected, and maps need to be made. Staff should be trained on basic methodology, be knowledgeable of the drainage area, and be able to track discharges up the drainage system. 3.1 WEATHER/CLIMATE CONDITIONS Dry weather outfall screening and sampling may occur when no more than 0.1 inches of rainfall has occurred in the previous 48-hour period, and no significant snow or ice melt is occurring. Ideally, dry weather screening should also consider high ground water tables. For purposes of determining dry weather conditions, program staff will use precipitation data from the sources listed in Table 1. Table 1. Weather Stations in the Chapel Hill area. Weather Station Link Horace Williams Airport Chapel Hill, NC https://climate.ncsu.edu/cronos/?station=CHAP&temporal=H UNC Weather STEM Chapel Hill, NC https://orange-nc.weatherstem.com/unc CoCoRaHS (Community Collaborative Rain, Hail & Snow Network) Triangle Metro Area, NC https://www.cocorahs.org/Maps/ViewMap.aspx?state=usa USGS Precipitation Gages Chapel Hill, NC Bolin Creek at Village Drive https://waterdata.usgs.gov/nwis/uv?site no=355520079035845 Booker Creek at Piney Mountain Road (SR1751) - https://waterdata.usgs.gov/nwis/uv?site no=355631079025645 3.2 SELECTING OUTFALLS FOR DRY WEATHER SCREENING Outfalls included in dry weather screening shall be those that are 36 inches and larger or with a drainage area of 50 acres or more within the Town's Municipal (Corporate) Limits. These outfalls will be identified based on: • Existing GIS storm sewer system mapping • Ongoing storm sewer system mapping by consultants in select subwatersheds • IDDE reports and subsequent field visits • Stream determination field visits Page 3 of 20 Town of Chapel Hill IDDE Plan Appendix A: Dry Weather Screening SOP May 2021 Due to limited resources, initial screening of outfalls will be prioritized based on areas with more complete mapping and known problem areas (including areas with higher risk land uses and historical IDDE issues). A more robust prioritization for outfalls to be screened will be developed per the Town's SWMP schedule for implementation for IDDE BMPs. Refer to the Desktop Assessment and Storm Sewer Mapping sections of the Town's IDDE Plan for GIS data available for illicit discharge investigations and outfall screening. The Outfall Screening map document is used to identify and prioritize outfalls, and is located here: S:\GIS_DATA\IDDE. 3.3 FIELD MAPS Using the Outfall Screening map document, field maps should be created before going to the field, and include at a minimum: • labelled streets, • hydrology (streams and waterbodies), • stormwater infrastructure, • parcel lines, • OWASA sewer lines and manholes, • contours, and • other identifying landmark features (e.g., buildings, addresses, other impervious surfaces). Field maps should delineate the contributing drainage area to major outfalls and can be created with and without aerial imagery as the base map. Outfalls should be labelled on the field map with their Unique_ID (in subwatersheds that have been systematically mapped), and that number is used in the ORI Field Sheet. Maps should be created at a scale that is easy to read (e.g., 1:1200); more than one map may be needed for an individual outfall if the drainage area is large. Ideally, maps should be created that delineate survey reaches. If there are GIS data for known problem areas, add to the field map. Also check data for previous visits to individual outfalls. 3.4 FIELD EQUIPMENT Table 2 lists field equipment commonly used for dry weather outfall screening and sampling and illicit discharge investigations. Table 2. Field Equipment for Dry Weather Outfall Screening and IDDE Investigations. Field Equipment Use/Notes Clipboard For organization of field sheets and writing surface Pencils/Permanent Markers For filling out field sheet and labeling of samples Field Sheets ORI Field Sheets for both dry weather inspection and dry weather sampling should be available with extras Digital Camera For documenting field conditions at time of inspection Cell Phone/Stopwatch/GPS For communication, a stopwatch for recording flow measurements, and GPS location Flashlight/headlamp w/batteries For looking in outfalls or manholes Page 4 of 20 Town of Chapel Hill IDDE Plan Appendix A: Dry Weather Screening SOP May 2021 Field Equipment Machete/clippers For access through overgrown vegetation Tape measure For measuring distances and depth of flow Nitrile gloves Hand sanitizer Personal Protective Equipment (PPE) Water Quality Meter To protect the sampler as well as the sample from contamination Disinfectant/decontaminant Reflective vest, safety glasses and boots at a minimum If needed, for sampling conductivity, temperature, pH, and dissolved oxygen. Calibrate meter before leaving for the field. Test Kits If needed, for sampling ammonia, chlorine, and other water quality parameters. Have extra kits on hand to sample more outfalls than are anticipated to be screened in a single day To measure flow For sampling turbidity, if needed For labeling sample containers Make sure all sample containers are clean. Keep extra sample containers on hand at all times. Make sure there are proper sample containers for what is being sampled for (i.e., bacteria requires sterile containers). For transporting samples to a laboratory Wide -mouth containers Turbidimeter Label Tape Sample Containers Cooler with ice Chain of Custody Forms To ensure proper handling of all laboratory samples Safety Cones Road and other hazard safety Rubber Boots/Waders For accessing shallow streams/areas Sampling Pole/Dipper/Sampling Cage Manhole hook or magnet For accessing hard to reach outfalls and manholes Tool for lifting stormwater manhole covers Spray paint For marking outfalls that have been inventoried First aid kit For minor cuts or other injuries 4 IN THE FIELD 4.1 COMPLETING THE ORI FIELD SHEET The Outfall Reconnaissance Inventory (ORI) Field Sheet (Attachment 1) is used during outfall screening to record descriptive and quantitative information about each outfall inventoried in the field. For illicit discharge investigations, refer to the IDDE Plan. Below are summaries of the ORI field sheet sections. For more specific guidance on completing each section of the ORI Field Sheet, and pictures that provide examples, refer to the CWP Manual (2004), beginning on Page 98. This document also provides guidance on completing the field sheet. Page 5 of 20 Town of Chapel Hill IDDE Plan Appendix A: Dry Weather Screening SOP May 2021 4.1.1 Section 1: Background Data This section includes information about the location of the outfall, time and date of the inspection, surrounding land use, and other relevant contextual information (Figure 1). This section of the ORI Field Sheet may be partially completed before the inspection. Figure 1. Background Data. Section 1: Backsronud Data Subwatershed Outfall ID Today s date_ Time [Military)- Investigator. Form completed by: Temperature ff): Rainfall (isL}. Last24 hours: Last 48 hours: Latitude Lanmtude- GPS Unit GPS LIAK #_ Camera. Photo *s: Land Use to Drainaee Area (Check all that apply'). ❑ Industrial ❑ ultra -Urban Residential ❑ Suburban Residential ❑ Commercial ❑ Open Space ❑ Institutional Other. Known Industries- Notes (e.g_ origin of outfalL ifknonvn?. 4.1.2 Section 2: Outfall Description This section of the ORI Field Sheet records information about the outfall itself, including the material, shape, and dimensions of the pipe or open drainage channel (Figure 2). First, select whether the outfall is a closed pipe or open drainage, fill in corresponding characteristics, and identify flow type (if any). Figure 2. Outfall Description. Section ?: Outfall Desci intion LOCATION MATERIAL SHAPE DIMENSIONS (IN.) SUBMERGED ❑ RCP ❑ CMP ❑ C ucuiar ❑ Single Diameter Drmensions In Water: ❑ NO ❑ PVC ❑ HDPE ❑ Fhptical ❑ Double ❑ Partially C] Fully ❑ Closed Pipe El Steel ❑ Box ❑ Triple With Sediment. ❑ Other: ❑ Other: ❑ Other _ ❑ NO ❑ Partially ❑ Falb ❑ C oncrete ❑ Trapezoid Depth. ❑ Eanhen ❑ Open draina_e ❑ Parabolic Top Width: ❑ np-rP ❑ Other _ Bottom Width- ❑ Other: ❑ In -Stream (applicable when collecting samples) Flow Present". ❑ Ye-, ❑'tic IfNo, .5Lip ro.Semon5 Flow Desctip tion (If ptesend ❑ Trickle ❑ Moderate ❑ SubstanhaL Page 6 of 20 Town of Chapel Hill IDDE Plan Appendix A: Dry Weather Screening SOP May 2021 4.1.3 Section 3: Quantitative Characterization for Flowing Outfalls This section of the ORI Field Sheet includes quantitative measurements for flow and water quality parameters (Figure 3). 4.1.3.1 Measuring Flow Volume and Flow Rate If collecting a sample from a flowing outfall, time how long it takes to fill the volume of the sample collection bottle and record the time under Flow #1. This measurement can also be helpful if samples are not being sent for analysis, to give a characterization of flow speed. If the flow is of a measurable depth and width, record that information under Flow #2. Also record water quality parameters as needed. To measure the rate of flow at an outfall, use one of two techniques: 1. Measuring flow volume: Record the time it takes to fill a container of a known volume, such as a one -liter sample bottle. 2. Measuring flow rate: Measure the velocity of flow, and multiply by the estimated cross -sectional area of the flow. 4.1.3.1.1 Measuring Flow Volume To use the flow volume technique, it may be necessary to use a "homemade" container to capture flow, such as a cut out plastic milk container that is marked to show a one -liter volume. The shape and flexibility of plastic containers allows crews to capture relatively flat and shallow flow. The flow volume is determined as the volume of flow captured in the container per unit time. 4.1.3.1.2 Measuring Flow Rate Measuring flow rate, based on velocity and cross -sectional area, is preferred for larger discharges where containers are too small to effectively capture the flow. Measure and mark off a fixed flow length (usually about five feet), crumble leaves or other light material, and drop them into the discharge (crews can also carry peanuts or ping pong balls to use). Then measure the time it takes the marker to travel across the length. The velocity of flow is computed as the length of the flow path (in feet) divided by the travel time (in seconds). Next, the cross -sectional flow area is measured by taking multiple readings of the depth and width of flow. Lastly, cross -sectional area (in square feet) is multiplied by flow velocity (feet/second) to calculate the flow rate (in cubic feet/second). 4.1.3.2 Water Quality Parameters If taking water quality parameter measurements for temperature, pH, dissolved oxygen, specific conductivity, follow the water quality meter instructions. If using test strips for chlorine and ammonia, follow the procedures for test kits available. When the water quality meter or test strips are used, measurements should be made from a sample bottle that contains flow captured from the outfall. The exact measurement recorded by the field probe should be recorded in Section 3 of the field sheet. Some interpolation may be required for test strips, but do not interpolate further than the mid -range between two color points. Page 7 of 20 Town of Chapel Hill IDDE Plan Appendix A: Dry Weather Screening SOP May 2021 Figure 3. Quantitative Characterization for Flowing Outfalls. Section 3: Q> aliotathe Characterization FIELD DATA FOR FLOWING OUTFALLS PARAMETER RESULT UNIT EQUIPMENT ❑Flag =1 volme LM Settle Time to fill Sec Flow depth In Tape me35tue ❑: =- Fltm w7drh Ft_ Ia Tape meanae ion Measured leueth Ft. IL Iape measwe Time of oriel S Stop uauh TeMpEnrtue °C "Ieter PH PH Uoas SIe e ipec.fic C ooduc ::n" µS ® Meter 4.1.4 Section 4: Physical Indicators for Flowing Outfalls Only This section of the ORI Field Sheet focuses on various physical indicators of illicit discharges for outfalls with active flow at the time of the site visit. If there is no flow, skip to Section 5, below. Figure 4. Physical Indicators for Flowing Outfalls Only. Section 4: Physical Indicatot-s for Flooiug Outfalls Only Ace Any Physical Indicators Present in the flaw' ❑ Yes ❑ No (If No, Skip to Sect- 5) INDICATOR CHECK if DESCRIPTION RELATIVE SEVERITY INDEX (1-3) Present 'g ❑ Sewage ❑ Rancid-sosa ❑ Pebaleumas ❑ 3-M1onreabk from a Odor ❑ ❑ Sulfide ❑ Othet. ❑ 1-Faint ❑ _ -Eosdy detected distance Color ❑ ❑ Clear ❑ Brown ❑ Gray ❑ Yellow ❑ 1- Faint colors in ❑ _' - Cleazly visibk m ❑ 3 - Clearly —ibk in ❑ Green ❑ Orange ❑ Red ❑Other sampk bottle sample bottle ou"I flow hgbldlt]' ❑ See Se —1) ❑ 1 - Slight C1-& R ❑ ' -Cloudy ❑ 3 -Opaque Flwtabks ❑Sewage (Toilet Paper. etc J ❑Suds ❑ 1- Few: slight, origin ❑ 2- Some: iadi'mus of angm (e.g.' ❑ 3 - Some: ongiu cku (e.g.. obvious oil -Does hot Irclude Ttash!! ❑ El Petrokum (oil sheeu) ❑ Othec not ob�io�s p°s sib1, suds a oil sheen. suds' or floe h-9 sheen) sani�'matenals) 4.1.4.1 Odor Odor can be effective in detecting certain types of illicit discharges. Section 4 asks for a description of any odors that emanate from the outfall with flow and an associated severity score. Since noses have different sensitivities, the entire field crew should reach consensus about whether an odor is present and how severe it is. • A severity score of one means that the odor is faint or the crew cannot agree on its presence or origin. • A score of two indicates a moderate odor within the pipe. A score of three is assigned if the odor is so strong that the crew smells it a considerable distance away from the outfall. Fill a sample bottle at least halfway with sample water and hold about six inches away from your nose. Use your free hand to fan the scent to your nose. Note: never inhale the air directly off the top of a sample as many potential contaminants are harmful to nasal membranes and lung tissue. Make sure that the Page 8 of 20 Town of Chapel Hill IDDE Plan Appendix A: Dry Weather Screening SOP May 2021 origin of the odor is at the outfall. Sometimes shrubs, trash, or even spray paint used to mark the outfalls can confuse the nose. Figure 5. Odor indicators of an illicit discharge, and common causes. Odor Common Causes Rotten eggs/hydrogen sulfide (septic) Raw sewage, decomposing organic matter, lack of oxygen Chlorine Wastewater treatment plant discharges, swimming pool overflow, industrial discharges Sharp, pungent odor Chemicals or pesticides Musty odor Presence of raw or partially treated sewage, livestock waste Gasoline, petroleum Industrial discharge, illegal dumping of wastes, waste water Sweet, fruity Commercial wash water, wastewater Odors may be produced from decaying organic matter. Under low oxygen or anaerobic conditions, decaying matter can produce ammonia, hydrogen sulfide and methane. In some instances, the decaying organic matter may be associated with accumulation of leaves in water. A more common source of odor from organic decay is sewage. In addition to ammonia, hydrogen sulfide and methane, bacterial decomposition of organic materials in sewage also results in production of thiols, a class of compounds that are like alcohols except that sulfur takes the place of oxygen and have strong odors. Sewage odors may indicate an illicit discharge such as an sanitary sewer overflow, but sewage odors also come from air escaping from sewer manholes. It is usually easy to determine when the odor is coming from a sewer manhole by moving around the manhole, to determine that the odor is present downwind but not upwind. Stormwater manholes should not have sewer odors. Ideally manhole covers should properly identify manholes as sanitary sewer or as stormwater. Some manholes have been found to have a lid that is not labeled correctly. Incorrect labeling may be obvious when working in sewer easements, but in other locations, the manhole labeling may not be reliable. Investigators can use GIS resources to confirm the system for a manhole. Once sewer manholes have been ruled out, sewage odors coming from a stream are strong indicators of sewage contamination. A screening test for ammonia should be conducted to confirm. Petroleum odor in a stormwater pipe may indicate an underground plume entering the pipe, a leaking heating oil tank, a spill, etc. Gasoline odors in confined spaces such as pipes should be considered hazardous. Move to a safe distance and contact your supervisor and the Town of Chapel Hill Fire Department. 4.1.4.2 Color Visual observation of color can be very effective at determining the source of illicit discharge at an outfall. The color of the discharge as characterized in Section 4 of the ORI should be noted. The best way to Page 9 of 20 Town of Chapel Hill IDDE Plan Appendix A: Dry Weather Screening SOP May 2021 measure color is to collect the discharge in a clear sample bottle and hold it up to the light. Look for downstream plumes of color that appear to be associated with the outfall. Table 3. Color indicators of an illicit discharge, and common causes. Color Common Causes Tan to light brown Suspended sediments common after rainfall. Runoff from construction, roads, agricultural/range land; soil erosion caused by vegetation removal Pea green, bright green, Algae or plankton bloom - color depends on type of algae or plankton yellow, brown, brown- Sewage, fertilizer runoff, vehicle wash water green, brown- yellow, blue- green Tea/coffee Dissolved or decaying organic matter from soil or leaves. Commonly associated with tree overhangs, woodlands, or swampy areas Milky white Paint, lime, milk, grease, concrete, swimming pool filter backwash or slurry from pool maintenance Milky or dirty dishwater gray Gray water or wastewater, musty odor present Milky gray -black Raw sewage discharge or other oxygen -demanding waste (rotten egg or hydrogen sulfide odor may be present) Clear black Turnover of oxygen -depleted waters or sulfuric acid spill Dark red, purple, blue, black Fabric dyes, inks from paper and cardboard manufacturers Orange -red Leachate from iron deposits, deposits on stream beds often associated with oil well operations (check for petroleum odor) White crusty deposits Common in dry/arid areas or during periods of low rainfall where evaporation of water leaves behind salt deposits. Also found in association with brine water discharge from oil production areas (a petroleum odor or an oily sheen may be present along banks) 4.1.4.3 Turbidity The ORI asks for a visual estimate of the turbidity of the discharge, which is a measure of the cloudiness of the water. Like color, turbidity is best observed in a clear sample bottle; it can also be quantitatively measured using a turbidimeter. Look for turbidity in the plunge pool below the outfall and note any downstream turbidity plumes that appear to be related to the outfall. Turbidity in the plunge pool may be from localized erosion of the pool itself. Field crews can sometimes confuse turbidity with color, which are related but are not the same. Turbidity is a measure of how easily light can penetrate through the sample bottle, whereas color is defined by the tint or intensity of the color observed. 4.1.4.4 Floatables Look for any floatables in the plunge pool below the outfall. Sewage, oil sheen, and suds are all examples of floatable indicators; trash and debris are generally not in the context of the ORL The presence of floatable materials is determined visually (see Figure 6). Page 10 of 20 Town of Chapel Hill IDDE Plan Appendix A: Dry Weather Screening SOP May 2021 Figure 5. Floatable indicators of an illicit discharge, and common causes. Floatables Common Causes Tan foam Usually associated with high flow or wave action; wind action plus flow churns water containing organic materials causing harmless foam; produces small patches to very large clumps. White foam Sometimes patchy or covering wide area around wastewater outfall, thin and billowy, mostly due to soap. Yellow, brown, or black film Pine, cedar, and oak pollens form film on surface, especially in ponds, backwater areas, or slow moving water in streams. Rainbow film If a swirling pattern, then likely oil or other fuel type. Check for petroleum odor. If sheet -like and cracks if disturbed without reforming the original swirl pattern, then it is natural. If the floatable looks like sewage, assign it a severity score of three since no other source looks quite like it. Surface oil sheens are ranked based on their thickness and coverage. In some cases, surface sheens may not be related to oil discharges, but instead are created by in -stream processes. A thick or swirling sheen associated with a petroleum -like odor may be diagnostic of an oil discharge. Suds are rated based on their foaminess and staying power. A severity score of three is designated for thick foam that travels many feet before breaking up. Suds that break up quickly may simply reflect water turbulence and natural surfactants from decaying organic matter, and do not necessarily have an illicit origin. A sheen from bacteria can form a sheet -like film that breaks if disturbed. On the other hand, suds that are accompanied by a strong organic or sewage -like odor may indicate a sanitary sewer leak or connection. If the suds have a fragrant odor, they may indicate the presence of laundry water or similar wash waters. 4.1.5 Section 5: Physical Indicators for Both Flowing and Non -Flowing Outfalls This section is used to record any outfall damage, deposits or stains, abnormal vegetation, poor pool quality (odors, colors, etc.), or benthic growth in the pipe, such as algae (Figure 5). Make any additional comments that may help determine whether or not illicit discharge is ongoing. Figure 7. Physical Indicators for Both Flowing and Non -Flowing Outfalls. S"tion 5: Physical Indicators for Both Flowing and Yon -Flowing Outfalls Are ph�-sical indicators that are not related to fog- present? ❑ Yes [-]No UfNo, Skin to Section 6) INDICATOR CHECK if Present DESCRIPTION COMMENTS Omfall Damage ❑ ❑ Spallov. Grading m Chipping ❑ P-h- Paim ❑ Corrosive Dep—m-Statns ❑ Q Oily ❑ Flaw I— ❑Faun ❑ Oflxr. Abnoemal Vptation ❑ ❑ Eace i- ❑ I hibiwd Poor pool quality- ❑ ❑ odors ❑ Colors ❑ Floatables ❑ Oil Sheen Q suds ❑ Ext-swe Algae ❑ O'lter Pipe benthic gruuth ❑ ❑ 13— ❑ Dsange ❑ Cnren ❑ Ocher. 4.1.5.1 Outfall Damage/Condition The physical condition of an outfall can provide strong clues about the history of discharges passing through it. Over time, intermittent discharges can cause outfall damage or leave behind remnants in the Page 11 of 20 Town of Chapel Hill IDDE Plan Appendix A: Dry Weather Screening SOP May 2021 form of deposits or stains which can help an inspector determine what type of discharge traveled through the area. Field inspectors should document that a deposit or stain is present even if there is no dry weather discharge observed. 4.1.5.2 Deposits/Stains Things to consider for deposits and stains associated with outfalls: • Cracked, deteriorated concrete or peeling surface paint at an outfall usually indicates the presence of contaminated discharges • Contaminants causing this type of damage are usually very acidic or basic (alkaline) and originate from industrial processes • Staining may be any color but is characteristically different from the outfall • Residues can contain fragments of floatable substances • Gray -white deposits can be from illegal dumping of concrete truck washouts • Crystalline powder can indicate the discharge of fertilizer wastes 4.1.5.3 Abnormal Vegetation Shallow backyard ditches may indicate an attempt to drain water from an illicit discharge. In some cases, this may be done to drain laundry wastewater, a foundation drain or sump pump, or rising water from a failed septic system absorption field. Vegetation that is much greener than nearby vegetation may indicate a source of nutrients such as a discharge from a failing septic system or broken sewer line. 4.1.6 Section 6: Overall Outfall Characterization The Center for Watershed Protection (CWP) developed outfall classifications to categorize outfalls based on their characteristics and likelihood to pose a problem. Use these classifications to record the state of the outfall at the time of inspection. Classification: 1. Obvious 2. Suspect 3. Potential 4. Unlikely Figure 8. Overall Outfall Characterization. Section 6: Ot-erall Outfa➢ Charaeterizatian ❑ Culikehv ❑ Potential (presence of mo or more indicators) ❑ Suspect (oue or more mdicators i[ith a sere m of 3) ❑ Obvious Do the physical indicators and overall appearance indicate that an illicit discharge may be occurring? Make any necessary comments. If an outfall suspect or obvious, an illicit discharge investigation should be initiated; if potential, more information may be needed before investigating. Examples: Page 12 of 20 Town of Chapel Hill IDDE Plan Appendix A: Dry Weather Screening SOP May 2021 1. Obvious: Flowing outfall where there is an illicit discharge that does not require sample collection for confirmation; exhibits physical indicators and field -measured chemical indicators. 2. Suspect: Flowing outfall with high severity on one or more physical indicators. 3. Potential: Flowing or non -flowing outfall with presence of two or more physical indicators 4. Unlikely: Non -flowing outfall with no physical indicators of an illicit discharge 4.1.7 Section 7: Data Collection Samples for a laboratory should be collected for further analysis only if the illicit discharge source is unknown after further investigation and sampling is necessary to determine the source. If a sample is being collected for analysis, mark whether it was taken directly from the outfall or from a pool below the outfall, and whether an intermittent flow trap was set (e.g., an optical brightener trap or caulk dam) (Figure 9). Ultimately, this section should be used to recommend whether or not followup sampling is needed. See below information on coordinating with a laboratory for sample analysis. Figure 9. Data Collection. Section ': Data Collectiou 1. Sample foi the lab:' ❑ Yes ❑ No '_ If ves. collected from: ❑ Flow ❑ Pool 3. Iutemutteut flow trap set' ❑ Yes ❑ No If Yes. nape: ❑ OB11I ❑ Caulk dam 4.1.7.1 Samples Collected for a Laboratory The Town currently has a contract with Pace Analytical: https://www.pacelabs.com/environmental- sciences/testing-services.htm1. Samples should be collected when testing for parameters included in the ORI field sheet or other parameters designated by the Town (e.g., temperature, pH, specific conductivity, dissolved oxygen, ammonia, chlorine) yields results above action levels for all parameters while indicators of an illicit discharge are also observed (see Pollutant Indicators below). If samples are collected for analysis, prepare them for shipment to the appropriate laboratory. Make sure to fill in the Chain of Custody as appropriate. If sewage is suspected to be present, the samples should be analyzed by the OWASA laboratory. Make sure to complete the appropriate Chain of Custody form and store samples at the required temperature (usually 2-4°C). 4.1.7.1.1 Procedures for Sample Collection If flow is present during a dry weather outfall inspection, a sample will be collected and analyzed for temperature, pH, and specific conductivity; if these parameters are within a normal range, and no other pollutant indicators are present, the discharge may be due to groundwater intrusion. Page 13 of 20 Town of Chapel Hill IDDE Plan Appendix A: Dry Weather Screening SOP May 2021 If an illicit discharge is suspected and the issue cannot be identified, collect additional parameters, including dissolved oxygen and ammonia. The general procedure for collection of outfall samples is as follows: 1. Fill out all sample information on sample bottles and field sheets 2. Put on protective gloves (nitrile/latex/other) before sampling 3. Collect sample with dipper or directly in sample containers. If possible, collect water from the flow directly in the sample bottle. Be careful not to disturb sediments. 4. If using a dipper or other device, triple rinse the device with distilled water and then in water to be sampled (not for bacteria sampling) 5. Use test strips, test kits, and field meters (rinse similar to dipper) for most parameters. 6. Place laboratory samples on ice for analysis of bacteria and pollutants of concern 7. Fill out chain -of -custody form for laboratory samples 8. Deliver samples to the laboratory 9. Dispose of used test strips and test kit ampules properly 10. Decontaminate all testing personnel and equipment Field test kits or field instrumentation are permitted for all parameters except indicator bacteria and any pollutants of concern. Field kits need to have appropriate detection limits and ranges. 4.1.8 Section 8: Any Non -Illicit Discharge Concerns? List any additional concerns you may have about the outfall (Figure 10). Examples include various groundwater flow observations. This could be specific reference to things such as iron -oxidizing bacteria presence from groundwater flow causing an orange color/substance to be present or a natural sheen often mistaken for automotive fluid. There can also be groundwater flow without the indicators mentioned above possibly seeping into separations of pipe segments of the outfall pipe or overland flow of groundwater entering a storm drain and exiting an outfall. Stormwater runoff containing pollen can cause a strong yellow color and film to appear on water exiting outfalls, especially in Spring months. Figure 10. Any Non -Illicit Discharge Concerns? 5ectiou 8: my Non-1Wcit Dhcharge Concerns (e.g.. trash or needed infrastructure repairs)'' 4.1.9 Additional Visual and Audible Indicators 4.1.9.1 Sound Though not included in the ORI Field Sheet, the sound of running water can often be helpful in determining things in the field such as the observation of or direction of flow and locating possibly buried stormwater conveyance infrastructure. Running water may be due to groundwater entering a separated stormwater pipe, or from groundwater flow underneath a pipe. Groundwater intrusion into stormwater pipes is common within the Town. Page 14 of 20 Town of Chapel Hill IDDE Plan Appendix A: Dry Weather Screening SOP May 2021 4.1.9.2 Black or gray 'floc" A reliable visual indication of sewage contamination is fluffy black or gray "floc" that can usually be found floating near the bottom of the water in areas where the water is stagnant or moving only slowly. The water above the floc can be cloudy or even clear but the floc indicates that the water is likely to be highly contaminated. Floc is likely to settle and collect in areas where the water is moving slowly or does not appear to be moving at all. 4.1.9.3 Films and sheens Oils and grease, including petroleum, are lighter than water. Petroleum products typically spread out on the surface of water, forming a rainbow sheen. Rainbow sheens may indicate an illegal connection, sewage, petroleum discharge from vehicle accidents, etc. A blue film type of sheen may be formed as a by-product of iron bacteria. This type of sheen looks like blue oil on the water. This blue film can be distinguished from oil by disturbing the surface of the film. If the film breaks apart, it is from iron bacteria; if it quickly spreads to re-cover the water, it is oil. In most cases, appearance is a good indicator of a possible problem. A notable and often dramatic exception to this is caused by iron bacteria. Iron -oxidizing bacteria are a group of microscopic, unicellular organisms that grow in chains and excrete a mucilaginous material and appear as a fuzzy coating in water or on the surface of soil. The color is usually orange -red to light brown. The presence of iron -oxidizing bacteria is a general indicator of groundwater flow although there will not always be a visual presence of the bacteria. Groundwater flow can also potentially explain innocuous flows during the dry weather screening process. 5 BACK IN THE OFFICE: DOCUMENTATION AND FOLLOWUP 5.1 OUTFALL SCREENING PHOTOS Photos should show any discharge from the outfall, as well as the inside of the catch basin or interior of stormwater drains connected to the stormwater drainage system that are contributing to a suspected or confirmed illicit discharge discovered during dry weather outfall screenings. Include photos of the point source (or the best approximation of a point source) that the illicit discharge is originating from and any surface water the illicit discharge might be flowing into (e.g., upstream and downstream photos). Photos of anything in the surrounding area that can provide context can be taken as well when applicable. Examples include: • Street names • The exterior of commercial or residential buildings and/or their addresses if posted, and • Nearby unaffected upstream portions of water bodies For instances where no flow is observed, a non -illicit discharge flow is observed, outfall damage is observed, etc., photos should be taken of only the screened outfall and additional photos should be Page 15 of 20 Town of Chapel Hill IDDE Plan Appendix A: Dry Weather Screening SOP May 2021 limited to those that can provide context. If there are noticeable pipe separations upstream from the outfall, those should be documented with photos and notes on the ORI Field Sheet. 5.2 OUTFALL SCREENING DOCUMENTATION 5.2.1.1 Saving Photos & Documentation Photos and documentation for outfall screening should be stored on the Stormwater Management shared drive located here: S:\SW_DATA\Compliance and Enforcement\01_OUTFALL SCREENING Create a folder for the individual outfall sites should follow this naming convention: Outfall ID number. Within each outfall site folder, a subfolder should be created with the date of the visit. A copy of the ORI Field Sheet should be scanned and placed in the individual subfolder for the outfall, along with photos and other documentation. For instances when there is a confirmed or suspected illicit discharge that include multiple affected outfalls, create a subfolder with a name that is the address of the responsible part(ies) for the illicit discharge and create subfolders within for individual outfalls. Photos and documentation for illicit discharge investigations should be filed here: S:\SW_DATA\Compliance and Enforcement\Complaint_lnvestigation_Docs Future options for filing documentation and photos will be considered as staff transition to field -based technology using ArcGIS. 6 POLLUTANT INDICATORS Figure 11. Pollutant indicator water quality parameters, potential sources, and level of concern. Parameters Potential Sources Level of Concern Ammonia -Nitrogen Microbial decomposition of animal and plant 1.0 mg/L proteins, sanitary wastewater, raw or partially treated sewage, petroleum refining and chemical industries, synthetic fibers and dyes, drugs, pesticides, and fertilizers Chlorine Used to indicate inflow from potable water 1.0 mg/L sources; as disinfectant in water and wastewater treatment processes Specific Conductivity Used to measure total dissolved solids (TDS); TDS 300 uS/cm+ can increase as a result of wastewater discharges, irrigation, heavy metals, swimming pool discharge, and overuse of fertilizers Detergent Can indicate a discharge from wash water or 0.2 mg/L laundry Page 16 of 20 Town of Chapel Hill IDDE Plan Appendix A: Dry Weather Screening SOP May 2021 pH Extreme pH values (low or high) may indicate commercial or industrial flows Below 6.0 and above 9.0 Dissolved oxygen (DO) 4 mg/L or less Temperature 32 degrees C or more 6.1 AMMONIA (NITROGEN) Ammonia can convert to other forms of nitrogen. Consequently, ammonia is best used to screen flows relatively near a source. Once water enters a stream, ammonia generally loses its utility as an indicator. Domestic sewage contains between 40 and 70 mg/L of total nitrogen in several forms, most of which is quickly converted to ammonia in the absence of oxygen. The residence time in septic tanks is long and virtually all the nitrogen is converted to ammonia. Septic tank effluent may have up to 80 mg/L of ammonia -nitrogen. Higher concentrations of ammonia may also be found in industrial effluents. Ammonia is a major component of fertilizers. Low-level ammonia nitrogen may be naturally present in water because of the biological decay of plant and animal matter. During leaf fall in autumn, stagnant pools of water may fill with fresh leaves which release ammonia as they decay. Flowing water in streams generally has sufficient oxygen and sufficient time to convert ammonia to oxidized forms (NOx), but stagnant pools with decaying leaves may be expected to have concentrations over 1 mg/L. Excessive ammonia concentrations are toxic to aquatic life. When pH is greater than 9 and water is warm, comparatively low concentrations of total ammonia can result in fish kills, particularly in combination with other stressors ( i.e. elevated chlorine from potable water sources such as water line breaks). The Town of Chapel Hill has established 1 mg/L ammonia- nitrogen as the threshold concentration for suspecting an illicit discharge in dry weather flows from outfalls. This limit is consistent with Chapel Hill's extensive tree canopy and potential for encountering leaf -produced ammonia. 6.2 CHLORINE (FREE & TOTAL) Because of its strong oxidizing properties, chlorine in aqueous solution is an excellent biocide used to treat potable waters, municipal wastes and swimming pools. Chlorine can also have an adverse effect on natural surface waters due to its effect of killing beneficial bacteria as well as the caustic effect it has on aquatic life (potentially death) by causing fish and amphibians to lose their protective natural slimy coating. OWASA's treated water typically has between 0.8 and about 1.5 mg/L of chlorine, although the concentration will vary throughout the water distribution system. During most of the year, OWASA uses chloramines as the form of distribution system disinfectant. Measuring total chlorine will measure either form. Concentrations of chlorine over about 0.75 mg/L are strong indications of potable water discharge. Chlorine must be measured at the time of sample collection; therefore laboratory confirmation is not reliable. Measurements that range from 0.25 mg/L to 0.4 mg/L indicate a possible potable water source. Page 17 of 20 Town of Chapel Hill IDDE Plan Appendix A: Dry Weather Screening SOP May 2021 (Lab measurements of fluoride have been used to confirm the source to be potable water. Fluoride measurements greater than 0.4 mg/L can be used to give a confirmation). 6.3 SPECIFIC CONDUCTIVITY Specific conductance or conductivity is a measure of the ability of water to conduct an electrical current. It is highly dependent on the amount of dissolved solids in the water. Specific conductance is a temperature corrected value and approximates what the actual conductance of a solution would be at 25 degrees Celsius. Specific conductivity provides an idea of the amount of dissolved material in the water, - other pollutants can attach themselves to the surfaces of dissolved materials. Other measures of dissolved solids are Total Dissolved Solid (TDS), which is determined in a laboratory, and salinity, which is used to measure seawater concentration. The conversion of conductivity to the total dissolved solids depends on the chemical composition of the sample and can vary between 0.55 and 0.90. Specific conductivity is measured in microsiemens per centimeter (Its/cm). Distilled water has a specific conductivity range of 0.5 to 3 Its/cm. The specific conductivity of streams in Chapel Hill varies, but ranges in general between 80-250 Its/cm (based on annual biological monitoring results). Lower values typically occur during wetter periods, which is usually winter and spring in Chapel Hill. Rainwater, being slightly acidic, tends to dissolve minerals as is it passes over the ground, increasing conductivity. Groundwater generally has higher mineral content than surface water. Domestic wastewater tends to have Total Dissolved Solids measurements that are 100 to 300 mg/L higher than the source water. Other sources of dissolved solids include fertilizer runoff, runoff from winter roadway anti -icing and deicing operations conducted for public safety, and discharges from water softener recharging operations. Specific conductivity may be useful for comparative measurements to identify likely source or to trace sources quickly. If a pollution signature includes a strong conductivity signal, then comparative measurements may be used to quickly trace upstream. Comparative measurements may be made upstream and downstream of a suspected source. 6.4 PH pH is a measure of how acidic or basic a substance is. When equal to 7.0, the pH is neutral. pH influences the chemistry of many other substances. Under normal conditions it is rarely outside the range of 6 to 9 specified in North Carolina Water Quality Standards. However, pH outside this range can be very harmful to aquatic life, and elevated pH in the range of 8.5 to 9 in combination with warm water significantly increases the toxicity of ammonia. The pH of rainwater at roughly 5.8 is acidic. Water passing over substances pick up mineral substances that tend to buffer the water. River water is normally from 6 to 7. Wetlands and swamps will have lower pHs. Water passing through decaying vegetation, including water high in tannins, will have low pH. Page 18 of 20 Town of Chapel Hill IDDE Plan Appendix A: Dry Weather Screening SOP May 2021 6.5 DISSOLVED OXYGEN Dissolved oxygen is measured in milligrams per liter (mg/L). Instruments that measure temperature as well as dissolved oxygen can display "percent saturation." Milligrams per liter are the amount of oxygen in a liter of water. Percent saturation is the amount of oxygen in a liter of water relative to the total amount of oxygen water can hold at that temperature. Temperature plays an important role influencing the amount of oxygen that water can hold at saturation. Water at 31 degrees Celsius can hold about half as much dissolved oxygen as water at 1 degrees Celsius. Algae and other plants in water produce oxygen during photosynthesis. Oxygen also enters water from the atmosphere, although such transfer is typically very slow if the water is stagnant. Oxygen is consumed by plants, bacteria, and other organisms during respiration. Like pH, high concentrations of algae can lead to swings in dissolved oxygen. This is because at night, DO is consumed and CO2 produced, whereas during the day, the algae are net producers of DO and consumers of CO2. Plants both produce and consume oxygen, but production occurs only during daylight, while consumption occurs at night. This daily or diurnal cycle occurs in streams and lakes. In hyper-eutrophic water bodies, the large biomass of algae causes dissolved oxygen to undergo large swings, at times super -saturated and at other times depleted. Dissolved oxygen is required by fish and other aquatic organisms for respiration. Oxygen is also used for decomposition of organic matter and other biological and chemical processes. Water quality standards require that dissolved oxygen must always be above 4 mg/I (instantaneous.) Water quality standards also require that the daily average must be above 5 mg/I. Low dissolved oxygen tends to be common in stagnant pools in summer when water is warm. Low dissolved oxygen under other conditions — in winter, for example — should be cause for concern, with consideration given to investigating the source or cause. 6.6 TEMPERATURE Temperature influences solubility of dissolved oxygen helps control the rate of reactions, metabolic rates or organisms, and the toxicity of ammonia. High water temperatures can stress aquatic organisms, and when high temperatures persist, they inhibit reproduction of many aquatic organisms. Water temperature should be measured and documented in degrees Celsius. There is a State surface water quality standard of 32' C. Temperatures measured higher than 32° C may be indicative of a thermal discharge. As an outfall screening indicator, temperature can sometimes be used to distinguish between two different sources of water. In summer, ground water may be colder that surface water. In winter, sewage may be warmer than stream water. Page 19 of 20 Town of Chapel Hill IDDE Plan Appendix A: Dry Weather Screening SOP May 2021 7 BIOLOGICAL INDICATORS Biological indicators include things that live and grow. The biological indicators that should be investigated during a field inspection are: the condition of the surrounding vegetation, algae growth, amount and types of bacteria, fish kills, and the presence or absence of certain aquatic organisms. Table 4. Biological indicators and things to consider. Biological Indicators Things to Consider Vegetation Seasonal and recent weather conditions should considered to accurately determine if the vegetation near an outfall is normal or abnormal. Increased or inhibited plant growth, as well as dead and decaying plants, near stormwater outfalls is often a sign of pollution Algae An overabundance of nutrients can cause elevated plant growth or algal blooms. During an algae bloom, the water body typically becomes a pea- green color; however, the color depends on the dominant species of algae present Bacteria The amount and types of bacteria present can be extremely significant. Bacteria can be associated with inadequately treated sewage, sanitary sewer overflows, improperly managed waste from livestock, failing septic systems, and pets and wildlife (e.g., birds nesting under a bridge). Although some types of bacteria are visible to the naked eye — such as sewage fungus or natural sheen — counts for indicators like E. coli are done in the laboratory Fish kills Fish kills can be caused by a wide variety of factors including a decrease in dissolved oxygen, infectious disease, a rise in water temperature, toxic algae blooms, parasites, and bacterial or viral infections. The loss of a single fish is typically a natural occurrence and is not usually a cause for concern. Presence or absence of The presence or absence of aquatic life in and around a water body can be aquatic life an indicator of the health of a water body. Document whether or not they observe aquatic life. 8 REFERENCES Center for Watershed Protection (CWP) and Robert Pitt, Ph.D. 2004. Illicit Discharge Detection and Elimination: A Guidance Manual for Program Development and Technical Assessments. EPA Cooperative Agreement X-82907801-0. Washington, D.C. 9 ATTACHMENT 1: ORI FIELD SHEET The Outfall Reconnaissance Inventory (ORI) field sheet is on the next page. Page 20 of 20 Attachment 1: OUTFALL RECONNAISSANCE INVENTORY(ORI) Section 1: Backeround Data Subwatershed: Outfall ID: Today's date: Time (Military): Investigators: Form completed by: Temperature ff ): Rainfall (in.): Last 24 hours: Last 48 hours: Latitude: Longitude: GPS Unit: GPS LMK #: Camera: Photo #s: Land Use in Drainage Area (Check all that apply): ❑ Industrial ❑ Ultra -Urban Residential ❑ Suburban Residential ❑ Commercial ❑ Open Space ❑ Institutional Other: Known Industries: Notes (e.g., origin of outfall, if known): Section 2: Outfall Description LOCATION MATERIAL SHAPE DIMENSIONS (IN.) SUBMERGED ❑ RCP ❑ CMP ❑ Circular ❑ Single Diameter/Dimensions: In Water: ❑ No ❑ PVC ❑ IIDPE ❑ Eliptical ❑ Double ❑ Partially ❑ Fully ❑ Closed Pipe ❑ Steel ❑ Box ❑ Triple With Sediment: ❑ Other: ❑ Other: ❑ Other: ❑ No ❑ Partially ❑ Fully ❑ Concrete ❑ Trapezoid Depth: ❑ Earthen ❑ Open drainage ❑ Parabolic Top Width: ❑ rip -rap ❑ Other: Bottom Width: ❑ Other: ❑ In -Stream (applicable when collecting samples) Flow Present? ❑ Yes ❑ No If No, Skip to Section 5 Flow Description (If present) Trickle El Trickle Moderate El Substantial Section 3: Ouantitative Characterization FIELD DATA FOR FLOWING OUTFALLS PARAMETER RESULT UNIT EQUIPMENT ❑Flow #1 Volume Liter Bottle Time to fill Sec Flow depth In Tape measure ❑Flow #2 Flow width Ft, In Tape measure Measured length Ft, hi Tape measure Time of travel S Stop watch Temperature °C Meter pH pH Units Meter Specific Conductivity µS/cm Meter Illicit Discharge Detection and Elimination: Technical Appendices D-3 Outfall Reconnaissance Inventory Field Sheet Section 4: Physical Indicators for Flowing Outfalls Only Are Anv Phvaical Indicators Present in the flow? n Yes n No (If Mn ,Skin to .Section S) INDICATOR CHECK if Present DESCRIPTION RELATIVE SEVERITY INDEX (1-3) El Sewage ElRancid/sour ElPetroleum/gas El —Noticeable from a Odor ❑ El Sulfide El Other: ❑ 1 —Faint ❑ 2 —Easily detected distance Color ❑ ❑ Clear [_1Brown [_1Gray ❑ Yellow ❑ 1 —Faint colors in ❑ 2 — Clearly visible in ❑ 3 — Clearly visible in ❑ Green ❑ Orange ❑ Red ❑Other: sample bottle sample bottle outfall flow Turbidity ❑ See severity ❑ 1 — Slight cloudiness ❑ 2 — Cloudy ❑ 3 — Opaque Floatables El Sewage (Toilet Paper, etc.) El Suds ❑ 1 Few/slight; El 2 — Some; indications ❑ 3 - Some; origin clear Does Not Include ❑ — origin of origin (e.g., (e.g., obvious oil Trash!! ❑ Petroleum (oil sheen) ❑ Other: not obvious possible suds or oil sheen, suds, or floating sheen) sanitary materials) Section 5: Physical Indicators for Both Flowing and Non -Flowing Outfalls Are nhvsical indicators that are not related to flow nresent? n Yes n No (Tf Nn. ,Skin to ,Section h) INDICATOR CHECK if Present DESCRIPTION COMMENTS Outfall Damage El[:1Spalling, Cracking or Chipping ❑ Peeling Paint ❑ Corrosion Deposits/Stains ❑ ❑ Oily ❑ Flow Line ❑ Paint ❑ Other: Abnormal Vegetation ❑ ❑ Excessive ❑ Inhibited Poor pool quality ElElOdors El Colors ❑ Floatables El Oil Sheen ❑ Suds ❑ Excessive Algae ❑ Other: Pipe benthic growth ❑ ❑ Brown ❑ Orange ❑ Green ❑ Other: Section 6: Overall Outfall Characterization ❑ Unlikely ❑ Potential (presence of two or more indicators) ❑ Suspect (one or more indicators with a severity of 3) ❑ Obvious Section 7: Data Collection 1. Sample for the lab? ❑ Yes ❑ No 2. If yes, collected from: ❑ Flow ❑ Pool 3. Intermittent flow trap set? ❑ Yes ❑ No If Yes, type: ❑ OBM ❑ Caulk dam Section 8: Any Non -Illicit Discharge Concerns (e.g., trash or needed infrastructure repairs)? D-4 Illicit Discharge Detection and Elimination: Technical Appendices