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HomeMy WebLinkAboutNCS000395_MeckCo MS4 AUDIT REPORT_20210505 MUNICIPAL SEPARATE STORM SEWER SYSTEM (MS4) PROGRAM AUDIT REPORT NPDES PERMIT NO. NCS000395 Mecklenburg County, North Carolina Audit Date: April 26 - 27, 2021 Report Date: May 5, 2021 North Carolina Department of Environmental Quality Division of Energy, Mineral & Land Resources Stormwater Program 512 N. Salisbury Street, 9th floor 1612 Mail Service Center Raleigh, NC 27699-1612 2021 MS4 Compliance Audit Report i NPDES Permit No. NCS000395 - Mecklenburg County, NC (This page intentionally left blank) 2021 MS4 Compliance Audit Report ii NPDES Permit No. NCS000395 - Mecklenburg County, NC TABLE OF CONTENTS Audit Overview ............................................................................................................................................. 1 Executive Summary ....................................................................................................................................... 1 Permittee Information .................................................................................................................................. 2 Supporting Documents ................................................................................................................................. 4 Program Implementation, Documentation & Assessment ........................................................................... 6 Illicit Discharge Detection and Elimination (IDDE) ...................................................................................... 10 Pollution Prevention and Good Housekeeping for Municipal Operations ................................................. 14 Appendix A: Supporting Documents DISCLAIMER This audit consists of an evaluation of program compliance with the issued permit and implementation of the approved Stormwater Management Plan. This audit report does not include a review of all program components, and program deficiencies in addition to those noted may be present. The permittee is required to assess program progress and permit compliance, and to implement the approved Stormwater Management Plan in accordance with the issued permit. 2021 MS4 Compliance Audit Report iii NPDES Permit No. NCS000395 - Mecklenburg County, NC This page intentionally left blank 2021 MS4 Compliance Audit Page 1 of 18 NPDES Permit No. NCS000395 - Mecklenburg County, NC Audit Overview Audit ID Number: NCS000395_MeckCo MS4 Audit_20210424 Audit Date(s): April 26 – 27, 2021 Minimum Control Measures Evaluated: ☒ Program Implementation, Documentation & Assessment ☐ Public Education & Outreach ☐ Public Involvement & Participation ☐ Illicit Discharge Detection & Elimination ☐ Construction Site Runoff Controls – No delegated Sediment and Erosion Control Program ☐ Construction Site Runoff Controls – Delegated Sediment and Erosion Control Program ☐ Post-Construction Site Runoff Controls ☒ Pollution Prevention and Good Housekeeping for Municipal Operations ☐ Total Maximum Daily Loads (TMDLs) Field Site Visits: ☐ Municipal Facilities. Number visited: Choose an item. ☐ MS4 Outfalls. Number visited: Choose an item. ☐ Construction Sites. Number visited: Choose an item. ☐ Post-Construction Stormwater Runoff Controls. Number visited: Choose an item. ☐ Other: Municipal Stormwater Control Measures. Number visited: Choose an item. ☐ Other: ________________________________. Number visited: Choose an item. Auditor: Jeanette Powell, MS4 Program Coordinator Signature__________________________________________ Date: May 5, 2021 Executive Summary Charlotte Mecklenburg Stormwater Services (CMSWS) leads and coordinates a comprehensive watershed- based Phase II MS4 Program, which goes above and beyond the Phase II requirements to address local water quality impacts and issues. The program framework and tools provide consistency and structured regulatory compliance to the MS4s under this permit; and also coordinates with the City of Charlotte Phase I MS4 program and requirements. CMSWS provides exceptional leadership, guidance and attention to detail for all nine permittees. The eight co-permittees are engaged, knowledgeable and well versed in stormwater management protocols and their specific responsibilities, as defined in an annual Work Plan. The suite of custom and commercial program management tools, SOPs, templates and databases form the comprehensive framework for stormwater management program asset and task management, reporting, and assessment. This program is a shining example of how co-permittee relationships work to provide local water quality benefits through consistent regional implementation. 2021 MS4 Compliance Audit Page 2 of 18 NPDES Permit No. NCS000395 - Mecklenburg County, NC Permittee Information MS4 Permittee Name: County of Mecklenburg Permit Effective Date: February 17, 2017 Permit Expiration Date: February 16, 2022 Address: 2145 Suttle Ave, Charlotte NC 28208-5237 Last MS4 Inspection/Audit: November 10, 2015 Co-permittee(s), if applicable: Towns of Cornelius, Davidson, Huntersville, Matthews, Mint Hill, Pineville Charlotte-Mecklenburg Schools Central Piedmont Community College Permit Owner of Record: W.D. Canaan Primary MS4 Representatives Participating in Audit See Supporting Document 1: Audit Attendee List MS4 Receiving Waters See Supporting Document 2: Stormwater Quality Management Program Plan, Section 3.3, Table 2 2021 MS4 Compliance Audit Page 3 of 18 NPDES Permit No. NCS000395 - Mecklenburg County, NC 2021 MS4 Compliance Audit Page 4 of 18 NPDES Permit No. NCS000395 - Mecklenburg County, NC Supporting Documents Item Number Document Title When Provided (Prior to/During/After) 01 Audit Attendee List - 02 Stormwater Quality Management Program Plan (March 2021) Prior 03 BMP Summary Tables (March 2021) Prior 04 Annual Reports 2018 – 2020 (See Laserfiche) Prior 05 Program Organizational Charts Prior 06 Link to Stormwater Inventory Map https://maps.mecklenburgcountync.gov/StormWaterInventory/ Prior 07 Program Implementation Agreements Prior 08 CMSWS IDDE Manual (version 2.0, February 2021) Prior 09 Operation & Maintenance Plan for Municipal Facilities (February 2021) Prior 10 Operation & Maintenance Plan for MS4s, Streets & Parking Lots Prior 11 Operation & Maintenance Plan for Municipal SCMs (March 2021) Prior 12 BMP Maintenance Plan Form PCO#20 (Rev. Jan 08) Prior 13 Post-Construction Ordinances Prior 14 Work Plan Demonstrated 15 Time Pro Database Demonstrated 16 Cityworks Database Demonstrated 17 Environmental Data Management System Demonstrated 18 Emerald System Demonstrated 19 Electronic Plan Review (EPM) System Demonstrated 20 Water Quality Program Policies &Procedure Manual Demonstrated 2021 MS4 Compliance Audit Page 5 of 18 NPDES Permit No. NCS000395 - Mecklenburg County, NC 21 Co-Permittee Quarterly Reports Demonstrated 22 SWPPP Demonstrated 23 Municipal Facility Inventory Demonstrated 24 Cost Benefit Analysis Demonstrated 25 CMSWS Training Video After 2021 MS4 Compliance Audit Page 6 of 18 NPDES Permit No. NCS000395 - Mecklenburg County, NC Program Implementation, Documentation & Assessment Staff Interviewed: (Name, Title, Role) See Supporting Document 1: Audit Attendee List Permit Citation Program Requirement Status Supporting Doc No. II.A.1 Legal Mechanisms The permittee maintained adequate legal mechanisms, such as regulations, ordinances, policies and procedures to implement all provisions of the Stormwater Plan. Yes 7, 13 The permittee notified the Division of major modifications of these authorities, the reasons and justifications for these changes. Not Applicable --- The Division commented on these modifications as deemed necessary to assure appropriate implementation of the Stormwater Plan. Not Applicable --- Comments The permittee maintained appropriate ordinances and program implementation agreements to implement all provisions of the permit and Stormwater Plan. II.A.2 Program Evaluation The permittee evaluated program compliance at least annually. Yes 4, 9, 10, 11, 14, 24 The permittee evaluated the appropriateness of best management practices at least annually. Yes --- The permittee evaluated progress towards achieving measurable goals at least annually. Yes --- Comments The permittee evaluates the program for compliance, appropriateness and progress annually. The SWMP is reviewed and updated as necessary, but at least on an annual basis to identify modifications and improvements needed to maximize effectiveness to the maximum extent practicable. As a result of this evaluation, modifications and improvements are identified for implementation during the following fiscal year. The evaluation is submitted to NCDEQ annually, including the identification of modifications and improvements to be made to the SWMP as well as the updated SWMP for the following fiscal year. II.A.3 Funding & Staffing The permittee maintained adequate funding and staffing to implement and manage the provisions of the Stormwater Plan and meet all requirements of this permit. Yes 7, 14, 15 The Stormwater Plan identifies a specific position(s) responsible for the overall coordination, implementation, and revision to the Plan. Responsibilities for all components of the Plan shall be documented and position(s) assignments provided. Yes 2, 5, 14 2021 MS4 Compliance Audit Page 7 of 18 NPDES Permit No. NCS000395 - Mecklenburg County, NC Program Implementation, Documentation & Assessment Responsibilities for all components of the Stormwater Plan are documented and position(s) assignments provided. Yes 2, 3, 5, 14 Comments Program funding is provided through a stormwater utility, review fees, and quarterly billing of co-permittees for services provided, as defined in the Work Plan and managed in Time Pro. The Stormwater Plan and program organizational charts clearly define the positions responsible for each stormwater program component and the Work Plan provides additional detail on responsibilities and tasks. II.A.4 Stormwater Plan The permittee implements provisions of the Stormwater Plan and evaluates the performance and effectiveness of the program components at least annually. Yes 4 Results are used by the permittee to modify the program components as necessary to accomplish the intent of the Stormwater Program. Yes 4, 14, 24 The permittee implements the six minimum control measures and the discharges have been determined to cause or contribute to non-attainment of an applicable water quality standard. Yes 2, 5, 7, 14 If yes, to address the non-attainment, the permittee shall expand or better tailor its BMPs within the scope of the six minimum control measures Yes 2, 3 Comments The permittee implements, evaluates and updates the Stormwater Plan to address permit compliance and water quality issues. The permittee implements appropriate TMDL responses to address non-attainment. Each co-permittee is responsible for compliance with permit requirements for the operation and maintenance of facilities, MS4s, stormwater control measures (SCMs), streets, and parking lots that they own and/or maintain. In the Town of Huntersville and its ETJ, Town staff are responsible for plan reviews and issuing land development permits as well as conducting inspections during construction to ensure compliance with Permit requirements. II.A.5 Stormwater Plan Modifications The permittee kept the Stormwater Plan up to date. Yes 2 Where the permittee determined that modifications were needed to address any procedural, protocol, or programmatic change, such changes were made as soon as practicable, but not later than 90 days, unless an extension was approved by the Division. Yes --- The permittee submitted major modifications to the Stormwater Plan to the Director for approval. Not Applicable --- 2021 MS4 Compliance Audit Page 8 of 18 NPDES Permit No. NCS000395 - Mecklenburg County, NC Program Implementation, Documentation & Assessment Comments The Stormwater Quality Management Program Plan includes documented annual revisions and updates. The SWMP is reviewed and updated as necessary, but at least on an annual basis to identify modifications and improvements needed to maximize effectiveness to the maximum extent practicable. As a result of this evaluation, modifications and improvements are identified for implementation during the following fiscal year. The evaluation is submitted to NCDEQ annually, including the identification of modifications and improvements to be made to the SWMP as well as the updated SWMP for the following fiscal year. II.A.6 Sharing Responsibility Are any control measures implemented by an entity other than the primary permittee (Mecklenburg County)? Yes 5, 7, 14 If yes, are there written agreements in place? Yes 5, 7, 14 Comments The Towns of Cornelius, Davidson, Huntersville, Matthews, Mint Hill and Pineville, and CPCC and Charlotte- Mecklenburg Schools have individually entered into a legally binding inter-local agreement with Mecklenburg County that describes the specific storm water management responsibilities of each participating MS4. This agreement, called a “Storm Water Management Program Inter-Local Agreement” describes the specific duties and responsibilities of Mecklenburg County and the towns for fulfillment of Phase II Storm Water Permit requirements. The program implementation agreement for each MS4 clearly defines the overarching roles and responsibilities of each entity, and the annual Work Plan provides specific details. III. A Program Documentation The permittee maintains documentation of all program components including, but not limited to, inspections, maintenance activities, educational programs, implementation of BMPs, enforcement actions etc., on file for a period of five years. Yes 15, 16, 17, 18, 19, 20, 21 Comments The permittee maintains documentation of all program components utilizing a comprehensive suite of tools including Time Pro, Cityworks, EDMS, Emerald, EPM, and co-permittee quarterly reports. Co-permittees maintain individual documentation associated with facility SPPPs and local pollution prevention and good housekeeping measures and provide documentation to Mecklenburg County. III.B Annual Report Submittal The permittee submitted annual reports to the Department within twelve months from the effective date of the permit. Yes 4 The permittee submitted subsequent annual reports every twelve months from the scheduled date of the first annual report submittal. Yes 4 The Annual Reports included appropriate information to accurately describe the progress, status, and results of the permittee’s Stormwater Plan, including, but not limited the following: 1. Completion and submittal of the reporting information contained within the online BIMS Stormwater Management Program Assessment (SWMPA) Yes 4 2021 MS4 Compliance Audit Page 9 of 18 NPDES Permit No. NCS000395 - Mecklenburg County, NC Program Implementation, Documentation & Assessment Comments The permittee submitted a Stormwater Management Program Assessment (SWMPA) for each reporting period. The SWMPA satisfies the annual reporting requirements [Ref. NCS000395 Part IV.B.3]. 2021 MS4 Compliance Audit Page 10 of 18 NPDES Permit No. NCS000395 - Mecklenburg County, NC Illicit Discharge Detection and Elimination (IDDE) Staff Interviewed: (Name, Title, Role) See Supporting Document 1: Audit Attendee List Permit Citation Program Requirement Status Supporting Doc No. II.D.2.a IDDE Program The permittee maintained a written IDDE Program. Yes 8 If yes, the written program includes provisions for program assessment and evaluation and integrating program. Yes 8 Comments The permittee implements a comprehensive IDDE program, which is documented in the Charlotte-Mecklenburg Storm Water Services Illicit Discharge Detection and Elimination Manual, as updated February 2021. This document is updated every five years. CMSWS is responsible for implementing the IDDE Program and administering pollution control regulations in coordination with the City of Charlotte, Mecklenburg County and the Towns. In addition to coordinating with local jurisdictions, CMSWS also works cooperatively with NCDEQ in the implementation of its IDDE Program through a Memorandum of Agreement. The Mecklenburg County Surface Water Pollution Control Ordinance applies in all unincorporated areas of Mecklenburg County as well as within the corporate limits of Cornelius, Huntersville, Mint Hill and Pineville (Effective Date: May 5, 2004; updated May 21, 2020.). The Town of Davidson Surface Water Pollution Control Ordinance applies within the corporate limits of the Town of Davidson (Effective Date: January 2004; updated August 25, 2020). The Town of Matthews Surface Water Pollution Control Ordinance applies within the corporate limits of the Town of Matthews (Effective Date: November 27, 2000; updated January 14, 2020). II.D.2.b Legal Authorities The permittee maintained an IDDE ordinance or other regulatory mechanism(s) that provides the legal authority to prohibit illicit connections and discharges. Yes 8 If yes, the ordinance applies throughout the corporate limits of the permittee. [Permit Part I.D] Yes 8 2021 MS4 Compliance Audit Page 11 of 18 NPDES Permit No. NCS000395 - Mecklenburg County, NC Illicit Discharge Detection and Elimination (IDDE) Comments See above. Surface Water Pollution Control Ordinances are available online. II.D.2.c Storm Sewer System Map The permittee maintained a current map showing major outfalls* and receiving streams. Yes 6 Comments The Storm Sewer Inventory Program includes activities performed in the City, Mecklenburg County and the towns that help build and maintain a comprehensive GIS map of each municipalities’ storm sewer system including inlets, outfalls, stormwater structures, drainage areas and receiving streams. This program identifies stormwater structures, such as catch basins, inlets, pipes in the field, verifies the outfall data collected by the Stream Walk Program, and collects additional stormwater infrastructure data from the analysis of new development and municipal project areas received from the CSWS Design and Engineering Teams and the City of Charlotte’s Land Development division. All inventory data is stored in the “HydroNetwork” dataset. All inventory data receives QA/QC, is converted digitally into GIS, and made available to internal users on the City of Charlotte’s spatial data warehouse, and to external users to view on the Virtual Charlotte website (vc.charmeck.org) or for download on the City’s open data portal. *Major outfalls are discharges from > 36” diameter pipes or drainage areas of > 50 acres. In areas zoned for industrial activity, major outfalls are > 12” or drainage area > 2 acres. II.D.2.d Dry Weather Flow Program The permittee maintained a program for conducting dry weather flow field observations in accordance with written procedures. Yes 8 Comments Streams in each six-square mile basin with stream drainages of 50 acres or more, and/or areas with industrial land use and drainages of 2 acres or more, are walked at least once every five-years. Some basins may be walked more than once every five years. II.D.2.e Investigation Procedures The permittee maintained written procedures for conducting investigations of identified illicit discharges. Yes 8 Comments CMSWS maintains a written document describing its IDDE Program that is referred to as the IDDE Manual. All written procedures and forms for the execution of the IDDE Program are contained in this document, including links to Standard Operating Procedures (SOPs) that include detailed implementation procedures. The Manual is reviewed and updated every five (5) years whereas the more detailed SOPs are reviewed and updated annually. II.D.2.f For each case of an illicit discharge or potential illicit discharge, the permittee documented and tracked the following: 2021 MS4 Compliance Audit Page 12 of 18 NPDES Permit No. NCS000395 - Mecklenburg County, NC Illicit Discharge Detection and Elimination (IDDE) Track and Document Investigations 1. The date(s) the illicit discharge was observed Yes 16, 18 2. The results of the investigation Yes --- 3. Any follow-up of the investigation Yes --- 4. The date the investigation was closed Yes --- Comments IDDE investigations are documented and tracked to closure utilizing a standardized process and reporting forms that include the above components. II.D.2.g Employee Training The permittee implemented and documented a training program for appropriate municipal staff who, as part of their normal job responsibilities, may come into contact with or otherwise observe an illicit discharge or illicit connection. Yes 17, 25 Comments CMSWS provides comprehensive awareness and pollution prevention/good housekeeping training videos and each town implements, documents, tracks and reports their own training. CMSWS provides training to CPCC and Charlotte-Mecklenburg Schools. Training targets municipal employees to identify and report water quality issues utilizing a “street to stream” concept. Staff targeted for stormwater awareness training include tax assessors, social services, police, parks & recreation, etc. Appropriate training records are maintained in SPPPs. II.D.2.h Public Education The permittee informed public employees of hazards associated with illegal discharges and improper disposal of waste. Yes 2 The permittee informed businesses of hazards associated with illegal discharges and improper disposal of waste. Yes 2 The permittee informed the general public of hazards associated with illegal discharges and improper disposal of waste. Yes 2 Comments CMSWS implements a comprehensive multi-media public education and outreach program that informs target audiences on the physical attributes of stormwater runoff, including the pollutants typically contained in runoff and their likely sources, as well as the impacts of these pollutants on surface water quality. The program also includes the steps that the public can take to reduce pollutants in stormwater runoff and protect water quality. 2021 MS4 Compliance Audit Page 13 of 18 NPDES Permit No. NCS000395 - Mecklenburg County, NC Illicit Discharge Detection and Elimination (IDDE) II.D.2.i Public Reporting Mechanism The permittee promoted, publicized, and facilitated a reporting mechanism for the public to report illicit discharges. Yes 15, 16, 18 The permittee promoted, publicized, and facilitated a reporting mechanism for staff to report illicit discharges. Yes 15, 16, 18 The permittee established and implemented response procedures for citizen requests/reports. Yes 15, 16, 18 Comments The permittee maintains a phone helpline at 311 from 7 a.m. to 7 p.m. Monday through Friday, except for recognized holidays. This stormwater helpline receives requests for service, which are forwarded to CMSWS for response, provides general water quality information, and promotes public involvement and participation through established volunteer programs. To ensure effectiveness, CMSWS has provided the staff at 311 with a “key word” index that is used to trigger select responses to water quality related questions and requests. Various media, including television, radio, print ads, brochures, social media, etc., are used to promote 311 as the number to contact to report suspected pollution problems and sign-up for volunteer programs. II.D.2.j Enforcement The permittee implemented a mechanism to track the issuance of notices of violation and enforcement actions administered by the permittee. Yes 16 If yes, the mechanism includes the ability to identify chronic violators for initiation of actions to reduce noncompliance. Yes 16 Comments Violations are tracked in Cityworks and this off the shelf software has the functionality to identify chronic violators. 2021 MS4 Compliance Audit Page 14 of 18 NPDES Permit No. NCS000395 - Mecklenburg County, NC Pollution Prevention and Good Housekeeping for Municipal Operations Staff Interviewed: (Name, Title, Role) See Supporting Document 1: Audit Attendee List Permit Citation Program Requirement Status Supporting Doc No. II.G.2.a Facility Inventory The permittee maintained a current inventory of facilities and operations owned and operated by the permittee with the significant potential for generating polluted stormwater runoff. Yes 23 Comments CMSWS maintains a current inventory of facilities and operations owned and operated by Mecklenburg County, Central Piedmont Community College, Charlotte-Mecklenburg Schools, and the towns of Cornelius, Davidson, Huntersville, Matthews, Mint Hill, Pineville. Properties are identified utilizing a standardized process. An annual evaluation by CMSWS identifies new facilities, and each co-permittee is required to review the inventory annually and identify facilities that have closed, moved, or changed pollution potential status. The inventory includes a total of 3,052 properties owned by the co- permittees that have been evaluated based on the standard criteria, with a total of 38 identified as having a significant potential for generating polluted stormwater runoff that have been included in the Pollution Prevention and Good Housekeeping Program. II.G.2.b Operation and Maintenance (O&M) for Facilities The permittee maintained and implemented an O&M program for municipally owned and operated facilities with the significant potential for generating polluted stormwater runoff. Yes 09, 22 If yes, the O&M program specifies the frequency of inspections. Yes --- If yes, the O&M program specifies the routine maintenance requirements. Yes --- If yes, the permittee evaluated the O&M program annually and updated as necessary. Yes --- Comments CMSWS performs an annual compliance inspection of each facility that has been determined to have significant pollution potential, and each facility has a site-specific SPPP. The town co-permittees utilize the CMSWS SPPP template, and the school co-permittees and Solid Waste have their own SPPPs. Each SWPP addresses storage, waste, spill and leaks, non-stormwater discharges, SOPs, training records, preventive maintenance and good housekeeping measures. SPPPs also include a spill plan, evaluation of BMPs, inspections, cleanup contractor contacts and reporting information. CMSWS performs an annual compliance inspection of each SPPP facility, and each co-permittee performs at least one additional inspection of each facility, which results in semi-annual inspections. II.G.2.c Spill Response Procedures The permittee has written spill response procedures for municipally owned or operated facilities. Yes 09, 22 2021 MS4 Compliance Audit Page 15 of 18 NPDES Permit No. NCS000395 - Mecklenburg County, NC Pollution Prevention and Good Housekeeping for Municipal Operations Comments Facility SPPPs include appropriate spill response procedures, which include specific actions to be taken to prevent and respond to spills, clean up contractors, reporting protocols, etc. II.G.2.d and e Streets, Roads, and Public Parking Lot Maintenance The permittee evaluated BMPs to reduce polluted stormwater runoff from municipally-owned streets, roads, and public parking lots within the corporate limits. Yes 10, 16, 18, 24 If yes, the permittee updated the Stormwater Plan within 12 months to include the selected BMPs. Yes --- The permittee evaluated existing and new BMPs annually that reduce polluted stormwater runoff from municipally-owned streets, roads and public parking lots within the corporate limits. Yes 10, 14, 15, 16, 18, 24 If yes, the permittee evaluated the effectiveness of these BMPs based on cost and estimated quantity of pollutants removed. Yes --- Comments CMSWS has evaluated BMPs for reducing the discharge of floatables and other pollutants from municipally-owned streets and parking lots. Each co-permittee cleans streets and parking lots in identified problem areas and performs seasonal leaf pickup. Problem areas are identified based on accumulations of leaves, trash, debris, blockages, flooding, etc. Each co-permittee provides trash receptacles at public parking lots and performs scheduled manual trash pick-up. Each co-permittee maintains records documenting the number of streets and parking lots cleaned, and the pounds of trash, sediment, and other pollutants removed, as well as the estimated cost of the program. This data is provided to CMSWS annually for use in evaluating program effectiveness and annual reporting. An O&M Plan has been developed for parking lot cleaning. CMSWS performs an annual cost-benefit evaluation for housekeeping measures performed on municipal streets and parking lots and collection systems. The costs and quantity of pollutants removed are benchmarked to established metrics to determine effectiveness. The county does not own/operate any streets, but the towns do. II.G.2.f O&M for Catch Basins and Conveyance Systems The permittee maintained and implemented an O&M program for the stormwater sewer system including catch basins and conveyance systems that it owns and maintains. Yes 10, 14, 15, 16, 18, 24 Comments Each co-permittee cleans catch basins and conveyance systems and repairs the MS4 in identified problem areas. These problem areas are identified based on accumulations of leaves, trash, debris, blockages, flooding, etc. Each co- permittee maintains record documenting the number of inlets, outlets and pipes cleaned and the pounds of trash, sediment, and other pollutants removed. This data is provided to CMSWS annually for use in evaluating program effectiveness and for inclusion in the annual report. CMSWS performs an annual cost-benefit evaluation for collection systems owned and operated by the towns and in the unincorporated areas of the county (outside the public NCDOT right of way). The costs and quantity of pollutants removed are benchmarked to established metrics to determine effectiveness. 2021 MS4 Compliance Audit Page 16 of 18 NPDES Permit No. NCS000395 - Mecklenburg County, NC Pollution Prevention and Good Housekeeping for Municipal Operations II.G.2.g O&M for Municipal Structural Stormwater Controls The permittee maintained a current inventory of municipally-owned or operated structural stormwater controls installed for compliance with the permittee’s post- construction ordinances adopted by Mecklenburg County and the Towns of Cornelius, Davidson, Huntersville, Matthews, Mint Hill, and Pineville on June 30, 2007 and by the City of Charlotte on July 1, 2008. Yes 02, 11, 14, 15, 16 The O&M program specifies the frequency of inspections and routine maintenance requirements. Yes 11, 12 The permittee inspects and maintains municipally-owned or maintained structural stormwater controls in accordance with the schedule developed by permittee. Yes 02, 07, 11, 14, 15, 16 The permittee documented inspections and maintenance of all municipally-owned or maintained structural stormwater controls. Yes 15, 16 Comments CMSWS maintains a current inventory of municipal SCMs installed to comply with the Phase II MS4 permit requirements and the 2008 and later City of Charlotte Phase I MS4 SCMs. There are no county-owned SCMs outside of Charlotte. CMSWS inspects all Phase II SCMs annually and provides the reports to the appropriate co-permittees for maintenance and/or resolution of any identified issues. Required maintenance and/or remedies are verified as completed. CMSWS also verifies that the Phase I SCMs in Charlotte have been inspected annually by the device owners or their contractor. II.G.2.h Pesticide, Herbicide and Fertilizer Application Management The permittee ensured municipal employees are properly trained in pesticide, herbicide and fertilizer application management. Yes 14, 15, 16 The permittee ensured contractors are properly trained in pesticide, herbicide and fertilizer application management. Not Applicable --- The permittee ensured all permits, certifications, and other measures for applicators are followed. Yes 14, 15, 16 Comments Each permittee maintains training and certification records in their SPPPs. CMSWS verifies that staff have maintained current pesticide applicator certifications and training requirements as a standard component of each annual facility inspection. Pesticide, herbicide and fertilizer contractors (if any) are required by contract to be certified and standard requirements for certification includes training. 2021 MS4 Compliance Audit Page 17 of 18 NPDES Permit No. NCS000395 - Mecklenburg County, NC Pollution Prevention and Good Housekeeping for Municipal Operations II.G.2.i Staff Training The permittee implemented an employee training program for employees involved in implementing pollution prevention and good housekeeping practices. Yes 02, 14, 15, 16, 25 Comments CMSWS provides training materials to the town co-permittees to self-implement. The town co-permittees maintain training logs and report to CMSWS. CMSWS performs the training for county staff and the school co-permittees. Standard training includes a video featuring stormwater awareness, identification of issues and reporting mechanisms. The training teaches the “street to stream” concept and is provided to staff who may identify issues during their routine duties including tax assessors, social services, police and parks & recreation workers. Annual training is provided to the employees involved in implementing pollution prevention and good housekeeping practices at the municipally operated facilities. Training is also provided for other employees involved in municipal operations that have the potential to cause negative water quality impacts. The goal of this training is to inform employees of the actions necessary to reduce the discharge of pollution and protect water quality from activities such as park and open space maintenance, fleet and building maintenance, new construction and land disturbances, storm sewer system maintenance, and other municipal activities as well as the steps for reporting suspected illicit discharges and actions required for compliance with permit requirements. II.G.2.j Vehicle and Equipment Cleaning The permittee described and implemented measures that prevent or minimize contamination of the stormwater runoff from all areas used for vehicle and equipment cleaning. Yes 22 Comments Each facility SPPP includes a detailed evaluation of site operations and characteristics, which includes vehicle and equipment cleaning. The primary goal is to eliminate exposure wherever feasible and implement appropriate SOPs where exposure cannot be eliminated. 2021 MS4 Compliance Audit Page 18 of 18 NPDES Permit No. NCS000395 - Mecklenburg County, NC APPENDIX A: SUPPORTING DOCUMENTS SUPPORTING DOCUMENTATION IS ON FILE IN THE ONLINE STORWATER PROGRAM LASERFICHE REPOSITORY