WQ0035784_5-Day Report on Bypass Incident No. 202100902_20210301

North Carolina Department of Environment and Natural Resources
DWR
Division of Water Resources
WWTP Upset , Spill, or Bypass 5-Day Reporting Form
(Please Print or Type Use Attachments if Needed)
Permittee: Wallace Loft LLC
Facility Name: The Cottages of Boone
Incident Started:
Incident Ended:
Level of Treatment:
Permit Number: WQ0035784
County: Watauga
Date: 1/10/21 Time: Unknown
Date: 2/22/21 Time: Unknown
None X Primary Treatment Secondary Treatment Chlorination/Disinfection Only
Estimated Volume of Spill/Bypass: 2,343,056
(must be given even if it is a rough estimate)
Did the Spill/Bypass reach the Surface Waters? X Yes No
If yes, please list the following:
Volume Reaching Surface Waters: Unknown Surface Water Name: Laurel Fork
Did the Spill/Bypass result in a Fish Kill? Yes X No
Was WWTP compliant with permit requirements? X Yes No
Were samples taken during event? X Yes No
Source of the Upset/Spill/Bypass (Location or Treatment Unit):
Frozen Snow covered ground. Could not irrigate; pump & haul trucks could not access site due to snow
and ice
Cause or Reason for the Upset/Spill/Bypass:
Not enough wet weather storage
Describe the Repairs Made or Actions Taken:
When freezing weather or frozen ground thaws will start irrigation again. When road is accessible will start
pump & haul treated effluent to Town of Boone
Spill/Bypass Reporting Form (August 2014)

WWTP Upset , Spill, or Bypass 5-Day Reporting Form
Page 2
Action Taken to Contain Spill, Clean Up and Remediate the Site (if applicable):
When Accessible, Pump & Haul treated effluent to Town of Boone
Action Taken or Proposed to be Taken to Prevent Occurrences:
Dual Use permit; Road improvements to enable scraping and salt
Additional Comments About the Event:
24-Hour Report Made To: Division of Water Resources X Emergency Management
Contact Name: Patrick Mitchell (Daily)
Other Agencies Notified (Health Dept, etc):
Date: 1/11/21 Time: Unknown
Person Reporting Event: Dale Holman Phone Number: 828-964-2239
Did DWR Request an Additional Written Report? X Yes No
If Yes, What Additional Information is Needed:
This Form
Spill/Bypass Reporting Form (August 2014)

Mitchell, Patrick
From: Robert Barr <[e-mail]>
Sent: Monday, March 1, 2021 8:53 AM
To: Mitchell, Patrick
Cc: [e-mail]; David Smith; Snider, Lon; Graznak, Jenny; Thornburg,
Nathaniel; Hennessy, John; Bennett, Bradley; Rose Hernandez; Wayne FARQUHARSON;
Derek Johnson; Robert Barr
Subject: [External] RE: Incident No. 202100902 - Wastewater Effluent Bypass & Discharge to
Surface Waters, Cottages of Boone WWTP (WQ0035784)
Attachments: WWTP-Bypass-Rpt-Cottages of Boone (WQ0035784) 2-23-21.pdf; Jan Pump & Haul
2-27-21.pdf
CAUTION: External email. Do not click links or open attachments unless you verify. Send all suspicious email as an attachment to
Report Spam.
Patrick- see attached 5-day report as requested.
The flow numbers were measured by the flow meter sending the treated effluent to the overflowing wet weather tank.
Weather conditions (snow and Ice) and service road conditions (snow/ice/gravel single lane not built for 25 trucks a day
in &out) all contributed to the inability to pump & haul up to 75,000 gallons per day of treated effluent to the Town of
Boone with 3,000 gallon pump trucks. I should be clear to all a dual use permit is needed for this site or a couple months
of additional storage.
I will forward the February pump & haul report later this week.
Bob Barr
MEI
Bob Barr
RPB Systems, Inc.
Construction & Contract Operati...
(a2a) 251-1900 Office
(2) 230-1021 Mobile
rbarr@ rpbsystems,com
P.O. Box 1325
Asheville, NC 28802
United States of America
wawv.rpbsystems,com
From: Mitchell, Patrick <[e-mail]>
Sent: Wednesday, February 24, 2021 4:14 PM
To: Rose Hernandez <[e-mail]>; Wayne FARQUHARSON
<[e-mail]>; [e-mail]
Cc: Robert Barr <[e-mail]>; [e-mail]; David Smith
<[e-mail]>; Snider, Lon <[e-mail]>; Graznak, Jenny
<[e-mail]>; Thornburg, Nathaniel<[e-mail]>; Hennessy, John
<[e-mail]>; Bennett, Bradley <[e-mail]>
i

Subject: Incident No. 202100902 - Wastewater Effluent Bypass & Discharge to Surface Waters, Cottages of Boone WWTP
(WQ0035784)
Importance: High
All,
Please find the attached Incident Report (Incident No. 202100902). This report is for the bypass overflow and discharge
to surface waters event that occurred at the Cottages of Boone WWTP. It is our understanding that this incident started
sometime between January 10 and January 11, 2021, and ended sometime between February 22 and February 23, 2021.
A properly completed WWTP Bypass 5-day report on this incident is required within five (5) days of receipt of this
email. A copy of the 5-day reporting form is attached for your convenience.
In addition to the 5-day report, please include an explanation for how the total bypass volume and the total volume that
was discharged into surface waters were derived. Please attach any additional information to the 5-day report that is
not specifically included in the form (sampling results, action details, documentation, records, etc.).
Feel free to contact our office if you have any questions.
Patrick L. Mitchell, REHS, LSS
Environmental Program Consultant — Soil Scientist
Water Quality Regional Operations Section
Division of Water Resources
NC Department of Environmental Quality
Phone: [phone]
Mobile: [phone]
Fax: [phone]
Winston-Salem Regional Office
450 W. Hanes Mill Road, Suite 300
Winston-Salem, NC 27105
0 Nothtng Compares
E-mail correspondence to and from this address may be subject to the North Carolina Public Records Law and may be
disclosed to third parties unless the content is exempt by statute or other regulation.
From: Mitchell, Patrick
Sent: Friday, February 19, 2021 11:00 AM
To: Rose Hernandez <[e-mail]>; Wayne FARQUHARSON
<[e-mail]>; [e-mail]
Cc: Robert Barr ([e-mail]) <[e-mail]>; [e-mail]; David Smith
<[e-mail]>; Snider, Lon <[e-mail]>; Graznak, Jenny
<[e-mail]>; Thornburg, Nathaniel<[e-mail]>
Subject: RE: Wastewater Bypass Overflow & Discharge at the Cottages of Boone WWTP (WQ0035784)
Importance: High
This email is to communicate that our office did not receive a written response as requested within the 10 day period
(i.e., on or before February 15, 2021).
2

Patrick L. Mitchell, REHS, LSS
Environmental Program Consultant — Soil Scientist
Water Quality Regional Operations Section
Division of Water Resources
NC Department of Environmental Quality
Phone: [phone]
Mobile: [phone]
Fax: [phone]
Winston-Salem Regional Office
450 W. Hanes Mill Road, Suite 300
Winston-Salem, NC 27105
`Nothtng Compares
E-mail correspondence to and from this address may be subject to the North Carolina Public Records Law and may be
disclosed to third parties unless the content is exempt by statute or other regulation.
From: Mitchell, Patrick
Sent: Thursday, February 4, 2021 9:02 AM
To: Rose Hernandez <[e-mail]>; Wayne FARQUHARSON
<[e-mail]>; [e-mail]
Cc: Robert Barr ([e-mail]) <[e-mail]>; [e-mail]; David Smith
<[e-mail]>; Snider, Lon <[e-mail]>; Graznak, Jenny
<[e-mail]>; Thornburg, Nathaniel <[e-mail]>
Subject: Wastewater Bypass Overflow & Discharge at the Cottages of Boone WWTP (WQ0035784)
Importance: High
Dear Permittee:
You are receiving this email as follow-up to the ongoing incident at the wastewater treatment plant serving the
Cottages of Boone under Non -Discharge Permit No. WQ0035784. The purpose of this email is to document the
information that has been provided to date, track the ongoing incident and to request that a written response be
provided to the Division of Water Resources (Division).
On the morning of Monday January 11, 2021, the Winston-Salem Regional Office (WSRO) received
notification that at some point on the evening of Sunday January 10, 2021 or in the early morning hours of
Monday January 11, 2021, the wet weather storage tank serving the wastewater treatment and irrigation system
under Permit No. WQ0035784 began to overflow and subsequently discharge into an adjacent unnamed
tributary to Laurel Fork. On January 11, 2021, the Division requested that daily updates be provided to the
WSRO until the overflow bypass and discharge event is stopped. Daily updates have been provided by the
designated ORC as requested.
To date, the subject incident reportedly continues to actively occur. As of this morning, the daily reporting for
the subject incident indicates that a minimum of 1,323,256 gallons of wastewater has overflowed the wet
weather storage tank and discharged into the surface waters listed above.
3

Within ten (10) days of receipt of this email please provide the Division a written Plan of Action (POA) for
ceasing this ongoing bypass and illegal discharge of wastewater into surface waters of the State. The POA
should include, but not be limited to the following items: any actions that have already taken place (e.g., pump
& haul operations with dates and volumes), actions that are planned to be taken to stop the bypass and
discharge, and provide an estimated timeline for returning the facility to compliance.
Patrick L. Mitchell, REHS, LSS
Environmental Program Consultant — Soil Scientist
Water Quality Regional Operations Section
Division of Water Resources
NC Department of Environmental Quality
Phone: [phone]
Mobile: [phone]
Fax: [phone]
Winston-Salem Regional Office
450 W. Hanes Mill Road, Suite 300
Winston-Salem, NC 27105
0 Nothing Compares
E-mail correspondence to and from this address may be subject to the North Carolina Public Records Law and may be
disclosed to third parties unless the content is exempt by statute or other regulation.
4

MRPB Systems
Construction Services • Contract Operations • Maintenance
February 27, 2021
NCDEQ
Regional Supervisor
Attn: Lon Snider
450 West Hanes Mill Road, Suite 300
Winston-Salem, NC 27107
Subject: Permit No. WQ0042204
Dear Mr. Snider
In Accordance with the permit application, condition II.1, we are reporting the status of
the pump and haul activities for the month of January, 2021.
1/4/21 Dobys hauled 44,000 gallons Treated Effluent to Boone WWTP
1/4/21 App Pumping hauled 28,000 gallons Treated Effluent to Boone WWTP
1/5/21 App Pumping hauled 24,500 gallons Treated Effluent to Boone WWTP
1/5/21 Doby's hauled 21,000 gallons Treated Effluent to Boone WWTP
1/7/21 App Pumping hauled 21,000 gallons Treated Effluent to Boone WWTP
1/7/21 Doby's hauled 14,000 gallons Treated Effluent to Boone WWTP
1/11/21 App Pumping hauled 7,000 gallons Upper Lift Station to Boone WWTP
1/11/21 Doby's hauled 3,500 gallons Upper Lift Station to Boone WWTP
1/12/21 App Pumping hauled 7,000 gallons Upper Lift Station to Boone WWTP
1/12/21 Doby's hauled 7,000 gallons Upper Lift Station to Boone WWTP
1/13/21 App Pumping hauled 10,500 gallons Upper Lift Station to Boone WWTP
1/14/21 App Pumping hauled 10,500 gallons Upper Lift Station to Boone WWTP
1/15/21 Doby's hauled 21,000 gallons Treated Effluent to Boone WWTP
1/15/21 App Pumping hauled 28,000 gallons Treated Effluent to Boone WWTP
1/20/21 Doby's hauled 37,900 gallons EQ Inffluent to Boone WWTP
1/20/21 App Pumping hauled 24,500 gallons EQ Inffluent to Boone WWTP
1/21/21 Doby's hauled 24,400 gallons Treated Effluent to Boone WWTP
1/21/21 App Pumping hauled 24,500 gallons Treated Effluent to Boone WWTP
1/24/21 App Pumping hauled 21,000 gallons Treated Effluent to Boone WWTP
1/25/21 App Pumping hauled 17,500 gallons Treated Effluent to Boone WWTP
1/26/21 App Pumping hauled 17,500 gallons Treated Effluent to Boone WWTP
1/27/21 App Pumping hauled 24,500 gallons EQ Inffluent to Boone WWTP
1/27/21 Doby's hauled 41,300 gallons EQ Inffluent to Boone WWTP
If you have any questions please contact me at 828-251-1900 or [e-mail]
Rakwt 8aww
P.O. Box 1325 Asheville, N.C. 28802
(828)-251-1900 (828)-251-1945