WQCSD0399_Compliance Evaluation Inspection_20210225

ROY COOPER
Governor
MICHAEL S. REGAN
Secretory
S. DANIEL SMITH NORTH CAROLINA
Director Environmental Quality
February 25, 2021
Mr. Shannon Becker, President
Aqua NC Inc.
202 MacKenan Ct.
Cary NC 27511
Subject: Compliance Evaluation Inspection
Country Valley Waste Water Collection System
Permit No. WQCSD0399
Catawba County, NC
Dear Mr. Becker:
1. Mr. Tony Parker of the Mooresville Regional Office of the NC Division of Water
Resources (DWR or the Division) conducted a compliance evaluation inspection (CEI) of
the subject wastewater collection system (WWCS) on February 16, 2021. The assistance
provided by Mr. Charles Welch was greatly appreciated. A copy of the inspection report
with action items is attached. Inspection findings are summarized below.
Site/System Review
2. The following system components were inspected:
a. Numerous manholes were inspected. No issues noted.
3. As you are aware, owners of permitted collection systems must comply with their permit
and all rules listed under NC Administrative Code 15A NCAC 02T .0400, et seq. The
system status is outlined below:
a. 15A NCAC 02T .0403(a)(1): Requires that the system be effectively maintained
and operated at all times to prevent discharge to land or surface waters and any
contravention of ground or surface water standards.
Observations: The system had no reportable spills for the review period.
Compliance Status: Compliant

b. 15A NCAC 02T .0403(a)(2): Requires that a map of the wastewater collection
system be developed and actively maintained.
Observations: A map was available.
Compliance Status: Compliant
c. 15A NCAC 02T .0403(a)(5): Requires that the permittee or its representative
inspect high -priority sewers (HPS - as defined in 15A NCAC 02T .0402(2)) at least
once every six months and document the inspections.
Observations: The system has no High Priority line or aerial crossing.
Compliance Status: Compliant
d. 15A NCAC 02T .0403(a)(6): Requires that the permittee or its representative
conduct a general observation of the entire wastewater collection system at least
once per year.
Observations: The private collection system is all gravity flow and has no pump
stations.
Compliance Status: Compliant.
e. 15A NCAC 02T .0403(a)(7): Requires that overflows and bypasses from the
system be reported to the Division's Mooresville Regional Office in accordance
with 15A NCAC 02B .0506(a), and that public notice must be provided as required
by G.S. 143-215.1C.
Observations: The system had one reportable spills for the review period. The
NC regulations and statutes, which cover the reporting requirements for SSOs, are
found in NC Administrative Code 15A NCAC 02B .0506(a) and NC General
Statute 143-215.1C, respectively. You may access the NC regulations online at the
NC Office of Administrative Hearings (OAH) website at:
http://www.oah.state.nc.us/rules/ and the NC General Statutes online at the NC
General Assembly's website at:
http://www.ncga.state.nc.us/gascripts/Statutes/StatutesTOC.pl. You may wish to
review them to ensure you are fully familiar with all requirements.
When reporting SSOs to DWQ, you must call the Mooresville Regional Office
(MRO) at 704-663-1699 during normal business hours. If outside normal business
hours, you must report the spill to the NC Division of Emergency Management at
1-800-858-0368. Please note that all reportable SSOs must be reported within 24
hours of the occurrence, or first knowledge, of the SSO. Please also note that voice

mail or faxed messages are not considered as the initial verbal report. You must
talk to and report the spill to a live person.
Compliance Status: Compliant
f. 15A NCAC 02T .0403(a)(8): Requires that a grease control program be developed
and implemented as follows:
g.
1. For privately owned collection systems, the Grease Control Program shall
include at least bi-annual distribution of grease education materials by the
owner or representative.
Observations: Educational information is mailed 2/Year.
15A NCAC 02T .0403(a)(10): Requires that documentation be kept for all
activities you undertake to comply with the requirements of 15A NCAC 02T .0403,
subparagraphs (a)(1) through (a)(9), for a minimum of three years, with the
exception of the map, which shall be maintained for the life of the system. Also any
new additions, subdivisions or phased development needs to be incorporated as
well.
Observations: Records and a system map were available.
Compliance Status: Compliant
The inspection report should be self-explanatory; however, if you have any questions
regarding the inspection report or this letter please give me or Tony Parker a call at 704-
663-1699.
Attachments:
BIMS Inspection Report
CC: MRO
Central Files/PERCS Unit (e-copy)
Sincerely,
DocuSigned by:
[14%$4141-44/ H P44.i4
F161 FB69A2D84A3...
for
W. Corey Basinger, Regional Supervisor
Mooresville Regional Office
Water Quality Regional Operations Section
Division of Water Resources, NCDEQ

Compliance Inspection Report
Permit: WQCSD0399 Effective: 11/15/10 Expiration:
SOC: Effective: Expiration:
County: Catawba
Region: Mooresville
Contact Person: Michael A Melton
Directions to Facility:
Owner : Aqua North Carolina Inc
Facility: Country Valley Collection System
Title: Engineering Manager Phone: [phone] Ext.57238
System Classifications:
Primary ORC: Certification: Phone:
Secondary ORC(s):
On -Site Representative(s):
Related Permits:
NC0058742 Aqua North Carolina Inc - Country Valley WWTP
Inspection Date: 02/16/2021
Entry Time 12:OOPM Exit Time: 01:OOPM
Primary Inspector: Tony Parker Phone: [phone]
Secondary Inspector(s):
Reason for Inspection: Routine Inspection Type: Collection System Inspect Non Sampling
Permit Inspection Type: Deemed permitted collection system management and operation
Facility Status: Compliant ❑ Not Compliant
Question Areas:
▪ Miscellaneous Questions
▪ Spills/Response Plan
▪ Manholes
(See attachment summary)
▪ General
▪ Inspections
▪ Pump Stations
▪ Grease Control
▪ Lines
Page 1 of 6

Permit: WQCSD0399 Owner - Facility:Aqua North Carolina Inc
Inspection Date: 02/16/2021
Inspection Type : Collection System Inspect Non Sampling Reason for Visit: Routine
Inspection Summary:
Page 2 of 6

Permit: WQCSD0399 Owner - Facility:Aqua North Carolina Inc
Inspection Date: 02/16/2021
Inspection Type : Collection System Inspect Non Sampling Reason for Visit: Routine
General
# Is this system a satellite system?
# If Yes, what is system name or permit number?
Is there a overall sewer system map?
Does the map include:
Pipe sizes
Pipe materials (PVC, DIP, etc)
Pipe location
# Flow direction
# Approximate pipe age
# Pump station ID, location and capacity
# Force main air release valve location & type
# Location of satellite connections
Are system maintenance records maintained?
Comment: System records and a map available.
Grease Control
Is grease/sewer education program documented with req'd customer distribution?
# Are other types of education tools used like websites, booths, special meetings, etc?
If Yes, what are they? (This can reduce mailing to annual.)
FOG info mailed 2/year and also on web site.
For public systems, is there a Grease Control Program via an ordinance/agreement?
If Yes, does it require grease control devices at applicable locations?
Is the Grease Control Program enforced via periodic inspections/records review?
Is action taken against violators?
Comment: This is a private deemed system with an approved sewer use policy.
Spills and Response Action Plan
# Is system free of known points of bypass?
# Have there been any sewer spills in the past 3 years?
If Yes, were they reported to the Division if meeting the reportable criteria?
If applicable, is there documentation of press releases and public notices issued?
Are all spills or sewer related issues/complaints documented?
# Are there repeated overflows/problems (2 or more in 12 months) at same location?
# If Yes, is there a corrective action plan?
Is a Spill Response Action Plan available?
Is a Spill Response Action Plan available for all personnel?
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Permit: WQCSD0399 Owner - Facility:Aqua North Carolina Inc
Inspection Date: 02/16/2021
Inspection Type : Collection System Inspect Non Sampling Reason for Visit: Routine
Does the plan include:
# 24-hour contact numbers
# Response time
# Equipment list and spare parts inventory
# Access to cleaning equipment
# Access to construction crews, contractors, and/or engineers
# Source of emergency funds
# Site sanitation and cleanup materials
# Post-overflow/spill assessment
Comment: Response plan available.
Inspections
Are adequate maintenance records maintained?
Are pump stations being inspected at the required frequency?
Is at least one complete functionality test conducted weekly per pump station?
Is there a system or plan in place to observe the entire system annually?
Is the annual inspection documented?
# Does the system have any high -priority lines/locations?
Are inspections of HPL documented at least every 6 months?
Are new lines being added to the HPL list when found or created?
Comment: Inspections documented and no HPL's.
Lines/Right-of-Ways/Aerial Lines
Please list the Lines/Right of Ways/Aerial Lines Inspected:
Country Valley outfall & R/W. No issues.
Are right-of-ways and easements maintained for the full width for access?
If No, give details on temporary access:
R/W mowed and no issues observed.
Is maintenance documented?
Were all areas/lines inspected free of issues?
Comment:
Manholes
Please list the Manholes Inspected:
Numerous M/H's inspected with no issues observed.
Are manholes accessible?
# Are manhole covers/vents above grade?
Are manholes free of visible signs of overflow?
Are manholes free of sinkholes and depressions?
Are manhole covers present?
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Page 4 of 6

Permit: WQCSD0399 Owner - Facility:Aqua North Carolina Inc
Inspection Date: 02/16/2021
Inspection Type : Collection System Inspect Non Sampling Reason for Visit: Routine
# Are manholes properly seated?
# Are manholes in good condition?
# Are inverts in good condition?
Is flow unrestricted in manholes?
Are manholes free of excessive amounts of grease?
Are manholes free of excessive roots?
Are manholes free of excessive sand?
Are manhole vents screened?
Are vents free of submergence?
Are manholes free of bypass structures or pipes?
Comment:
Pump Stations
Please list the Pump Stations Inspected:
This is an all gravity system with all flows to the on -site WWTP.
# Number of duplex or larger pump stations in system
# Number of vacuum stations in system
# Number of simplex pump stations in system
# Number of simplex pump stations in system serving more than one building
How many pump/vacuum stations have:
# Atwo-way "auto polling" communication system (SCADA) installed?
# A simple one-way telemetry/communication system (auto -dialer) installed?
For pump stations inspected:
Are they secure with restricted access?
Were they free of by-pass structures/pipes?
Were wet wells free of excessive grease/debris?
# Do they all have telemetry installed?
Is the telemetry system functional?
Is a 24-hour notification sign posted ?
Does the sign include:
Owner Name?
Pump station identifier?
# Address?
Instructions for notification?
24-hour emergency contact numbers?
Are audio and visual alarms present?
Are audio and visual alarms operable?
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Page 5 of 6

Permit: WQCSD0399 Owner - Facility:Aqua North Carolina Inc
Inspection Date: 02/16/2021
Inspection Type : Collection System Inspect Non Sampling Reason for Visit: Routine
# Is there a backup generator or bypass pump connected?
If tested during inspection, did it function properly?
Is the back-up system tested at least bi-annually under normal operating conditions?
# Does it have a dedicated connection for a portable generator?
# Is the owner relying on portable units in the event of a power outage?
# If Yes, is there a distribution plan?
If Yes, what resources (Units/Staff/Vehicles/etc) are included in Plan?
# Does Permittee have the approved percentage of replacement simplex pumps?
Is recordkeeping of pump station inspection and maintenance program adequate?
Do pump station logs include at a minimum:
Inside and outside cleaning and debris removal?
Inspecting and exercising all valves?
Inspecting and lubricating pumps and other equipment?
Inspecting alarms, telemetry and auxiliary equipment?
Comment:
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