NC0062383_Regional Office Historical File Pre 2018 (2)

a
ROY COOPER
o w r
MICHAEL S. REGAL
Certified Mit #7018
e_ 'r *
March 9, 2020
Tony lonsul
Carolina Water Service Inc of North Carolina
Post Office Box 24 908
Charlotte, NC 222'
SUBJECT: NOTICE OF VIOLATION & INTENT TO ASSESS CIVIL PENALTY
Tracking Number:" NOV-2020-LV-01 6
Permit No. NCO062383
Queens Harbor 1l P
Mecklenburg County
Dear Mr. Konsul.
A review of the January 2020 Discharge Monitoring Report MR for the subject facility revealed the violation(s)
indicated below:
Limil CILceed-mceiol Lion
Sample Limit Reported
Location Parameter Date Value Value Type of Violation
001 Effluent Coliform, Fecal MF, MFC Broth, 1/28/2020 400 600 Daily Maximum Exceeded
44. (31616
01 Effluent Solids, Total Suspended - 1/28/202 } 45 59 Gaily Maximum Exceeded
Concentration (C0530)
Notice of Violation/Intent to Issue Civil Penalty is being issued for the noted violation of North Carolina General
Statute G.S.) 143-215.1 and the facility's NPI ES WW Permit. Pursuant to G.S. 1.43-215.6A, a civil penalty of
not more than twenty-five thousand dollars ($25, 00.00) may be assessed againstany person who violates or
fails to actin accordance with the terms, conditions, or requirements of any permit issued pursuant to G.S.
143-215.1.
't a act -os 'vne r m j s ,'S,.^' -f'W i1sr R e4sww'ces
� V;�""*s«a - ^t w 'E ca .€@a ; .: V"w* tt i'w 1 v oe'-Zv' N"� i.. z. " . t ZS'l 15
�,

s
If you wish to provide additional information regarding the noted violation, request technical assistance, or
discuss overall compliance please respond in writing within ten 1l business days after receipt of this Notice.
review of your response will be considered along with any informationprovided on the submitted Monitoring
Report(s).You will then be notified of any civil penalties that may be assessed regarding the violations. If no
response is received in this Office within the 10-day period, a;civil penalty assessment may be
preparecL
Remedial actions should have already been taken to correct this problem and prevent further occurrences in the
future. The Division of Water Resources may pursue enforcement action for this and any additional violations of
Mate laws If the violations are of a continuing nature, not related to operation and/or maintenance problems,
and you anticipate remedial construction activities then you may wish to consider applying for a Special Order by
Consent.
mcminucr; YUt buotlL to rtnitl6 ""J" urt,tulI to IfI a t,ttyst t, tttc r ttstmctc I"
tc
Office as soon as possible, not to exceed 24 hours, from first
the facility including limit violations, bypasses of, or failure of
be required within 5 days if directed by Division staff. Prior n(
potential problems due to planned maintenance activities, taping units off-line, etc.
If you have any questions concerning this matter or to apply for an SOC, please contact Wes Bell of the
Mooresville Regional Office at 704-6 3-169g.."
Sincerely,
Do a ig€aed by
f
A14 1AF2742 _
W. Carey Basinger, Regional Supervisor
Water Quality Regional Operations Section
Mooresville` Regional Office
Division of plater Resources, NCDEQ
Cc` WQS Mooresville Regional Office - Enforcement File (l_a erliche)
NPDES Compliance/Enforcement Unit - Enforcement File (l_ serFiche)
1E No, n ca r':� a Z' SV 8't me t z,4 E r:n A a, s o r, f W" al er F"s znu T�.es
No Z ;

FILE
toy COOPEA
WHAMS.RE001 .
Certified Mail #7018`0360 0002 20991925
t m Receicite
October 8, 2019
Tony Konsul
Carolina Water Service Inc of North Caroling
Post Office Box 240908
Charlotte, <NC 28224
SUBJECT: NOTICE OF VIOLATION
Tracking Number: N©V-2019-LV-0730
Permit No. 'NCO0 83
Queens Harbor WWTP
Mecklenburg County
Dear Mr. 1onsul.
A review of the August'201 Discharge Monitoring Report (AMR) For the subject facility revealed the violation(s)
indicated below.
r
sample Limit Reported
Location Parameter Date Value Value Type of Violation
001 Effluent Colif , Fecal MF, MFC Broth, 8/15/2019 400 600 Gaily Maximum Exceeded
44.5"C (31616)
Remedial actions, if not already implemented, should b� ttaken to rr any noted problems. The division of
Water Resources may pursue enforcers _ _ ..
continuing nature, not related to opera
construction activities, then you may
on and/car maintenance problems, and you anticipate remedial
th to consider applying for a Special Orderµ by Consent (>QC).

If you have any questions concerning this matter or to apply for an SOC, please contact Wes Bell of ti
Mooresville Regional Office at 7 663-1699.
Sincerely,
cuSigned by:
A14 C681AF27425...
W. Corey Basinger, Regional Supervisor
Water Qualify Regional Operations Section
Mooresville Regional Office
Division of Water Resources, NCDEQ
Cc:W S Mooresville Regional Office - Enforcement File (Ca erfiche)
NPDES Compliance/Enforcement Unit - Enforcement File (Las rfiche)

Ck
FILE
Y� C
ROY COOPER
Sec mtar vw '
LINDA CULPEPPER NORTH OUN
00war Environmental Quality
Certified Mail #7018 0360 0002 2099 1796
Return Receipt Requested
June 11, 2019
Tony Kensul
Carolina Water Service Inc of North Carolina
Post Office Box 240908
Charlotte, NC 28224
SUBJ : NOTICE OF VIOLATION
Tracking Number: NOV-2019-ITV-0392
Permit No. NCO062383 "
Queens Harbor WWTP
Mecklenburg County
©ear Mr. onsul:
A review of the April 2019 Discharge Monitoring Report (DMR) for the subject facility revealed the violation(s)
indicated below:
Limit Exceedance Violat on(s)
Sample Limit Reported
Location Parameter Cate Value Value Type of Violation
001 Effluent Col�form, Fecal MF, MFC Broth, 4/25/2019 400 600 Daily Maximum Exceeded
44.5 C;(31616)
Remedial actions, if not already implemented, should be taken to correct any noted problems. The Division of
Water Resources may pursue enforcement actions for this and any additional violations. If the violations are of a
continuing nature, not related to operation and/or maintenance problems, and you anticipate remedial
construction activities, then you may wish to consider applying for a Special Order by Consent (Sl3C).
i
x
s
i
i
Moils=:, -a Dapartment :f Env Q a «. i Z vz— fWatef Rca yr s
—E , h" '=e ` � R ona, ,off i 630E East "anew. Aven,,us. Su le 301 i htoore.sv,z*, No th ;mat" ,,&, 2 11!
k

If you have any questions concerning this meter or to apply for an SOC, please contact Wes Bell of the
Mooresville R I "'J . ice at 7 4-F�S3-1699.
s
Sincerely,
[A DotuWgoed by, for
rseirass�aaaas,..
W. Carey Basinger, Regional Supervisor
Water Quality Regional Operations Section
Mooresville Regional Office
Division of Water Resources, NCDEQ
Cc: WQS Mooresville Regional Office - Enforcement File (L.aserfiche)
NPDES Compliance/Enforcement Unit - Enforcement File L.aseche
�49Nov, Cara r& Dsparxr sn a ty 1 u ws, r; of water Pesour s
Q�; � N' reVw e Rqona Off ce I C-10 Eia Center Aveniie,54it 301 1 Nfooreswc ,N rr :6 ro,,na S

Ater Pollution Control System Operator Designation For
PCISOC;
NCAC 1 A 8G .0201
PermitteeOwner/Officer Name.. Carolina Water Service IncC
Mailing Address: PO Box 240908
Bitty: Charlotte State: NC ;dip: 2 224 - Phone ##:
Email address: Ton Xonst l I l i rl .tom rlt
Signatu iatc:
........ .......................................................................................................................
Facility Name: e: beans Harbor Permit : ; C a
SUBMIT A SEPARATE FORM FOR EACH TYPE SYSTEM!
Fac lit Tyne/Grade:
Biological WWTP 2 Surface Irrigation
Physical/Chemical Land Application
Collection System
:.................................................................................................................................................+
Operator in Responsible Charge, (O
Print Pull Name: Daniel Wiri
Certificate Type I Grade f umber: WW 2 1005901'boric Phone #: i 4 525-7990
Signature; date:
"I certify that I agree to my designation as the Operator in Responsible Charge for the facility noted. I understand and will abide by the rules
d regulations pertaining to the responsibilities of the ORC as set forth in 1 A NCAC 086 0204 and failing to do so can result in Disciplinary
Actions by the Water Pollution Control Systern Operators Certification Commission.-
..........................................................................................................................................
Back -Up Operator in Responsible Charge U C. RC)
Print Full Name: Lila R. Blei Ih
Certificate �e'
Cc lDiu be : hark. Phone#: 4 �2())))))-SlgnaLi Date:
"°I certify that I agree to y designation ac -up Operator in Responsible Charge for the facility noted. I understand d will abide b the
rules d regulations pertaining to the re pon it ties of the BIJ O C as set forth in 15A N AC 080 ,0205 and filing to do so can result in
Disciplinary Actions by the Water Pollution Control System Qperators Certification Commission,"
........................................................................................................................................... .
111411,fax or email the W PCS©CC, 1618 Mail Service Center, Raleigh, NC 27699-1618 Fax: [phone]
original to:
Mail orfax ca'copy to the Asheville Fayetteville Mooresville Raleigh
appropriate Regiona Office: : 2090 US Hwy 70 225 Green t fi 10 E Center Ave 3800 Barrett Dr
Swannanoa 28778 Suite 714 Suite 301 Raleigh 27609
Fax: [phone] Fayetteville 2830 -5043 Mooresville 28115 Fax: [phone]
Phone:828.2%.450t Fax: 910. .0707 F"ax:704.66.6040 Phone:[phone]
Phone:910.433.300 Phone:[phone]"
Washington Wilmington Winston-Salem
943 Washington Sq !Mall 127 Cardinal Dr 585 Waughtown St
Washington 27889 Wilmington 28405-2845 Winston-Salem 27107
Fax: [phone] Fax: [phone] F'ax:336.771.4631
Phone: [phone] Phone: 910.796." 215 Phone: [phone]
Revised 02-2013

Facility Name.- Queens Harbour Permit #: NCO062383
.................................................................................................................................................
Back -Up Operator in Responsible Charge (BU ORC)
Print Full Name: le Robinson
Certificate Type / Grade / Number: VVVV 2 -1003616 Work Phone
Signature: A�K Date:
I certify that I agree to imy designation as a Back-up Operator in Responsible Charge for the facility noted. I understand and will abide by the
rules and regulations pertaining to the responsibilities of the BU ORC as set forth in 15A NCAC 086,0205 and failing to do so can result in
Disciplinary Actions by the Water Pollution Control System Operators Certification Commission."
.................................................................................................................................................
Back -Up Operator in Responsible Charge (IRf ORC)
Print Full Name: Jame S Bri4q�s
Certificate Type / Grade / Number: VVW 1-994648 Work, Phone
iornntnro,Date' MI-1k
10,
I certify that I are
rules and regulation
Disciplinary Action
I
q�y Fr
le / Nu
on�
10,
an as a Back-up Operator in Responsible Charge for the facility noted. I understand and will abide by the
responsibilities of the BU ORC as set forth in 15A NCAC 08G.0205 and failing to do so can result in
Hution Control System Operators Certification Commission,"
.........................................................................................................
isible Charge (BU ORC)
dell
Aber: VVVV 2-1004313 Work Phone #:
7 —, . — — —I — . ­­J, _j­­ — --r" — ­' ­­vy ­­ a ­­­ I ­ ­­ "j, u
d regulations pert.fining to the responsibilities of the BU ORC as set forth in 15A NCAC 086 .0205 and failing to do so can result in
nary Actions by the Water Pollution Control System Operators Certification Co fission."'`
I . ......................................................................................................................................
Up Operator in Responsible Charge (BU ORC)
ull Name: —Brandon Gantt
Certificate Type / Grade / Nutriber:
Signature:
,11 certify that I agree to
rules and regulations p(
Disciplinary Actions b)
............................
V 2-1005886 Work Phone #:
Date -
in as a Back-up Operator in Responsible Charge for the facility noted. I understand and will abide by the
� responsibilities of the BU ORC as set forth, in 15A NCAC 086.0205 and failing to do so can result in
flution Control System Operators Certification Commission."
Revised 02-2013

Facility Name: :Means Harbour pennit #i: NCO062383
...............................s............................................s.w..........s.........4: W................................................
Back -Up Operator in Responsible Charge (BU C)
Print Full e: Charles d
Certificate Type / Grade / Number: VVVV 4-990826 Work Phone ##:[phone]
Signature: .. Date:---
I certify that I agree to nay designation as a Back --up Operator in Responsible Charge for the facility noted. I understand and will abide by the
rules and regulations pertaining to the responsibilities of the BIJ ORC as set firth in 15A NGAC 08G .t 05 and failing to do so can result i
Disciplinary Actions by the Water Pollution Control System Operators Certification Commission."
Back Up Operator in Responsible Charge ; U ORC)
Print Full Name: Jack Jones
Certificate Type / Grade / Number. 2 Work Phone ##:
Signature: Gate;
I certify that I agree to my ;signation dea Backup Operrm or in ttesponsilble Charge for the facility noted. I'understand and will abide by the
rules and regulations pertaining to the responsibilities of the Bib ORC as set forth in I5A NC:AC 08G .0205 and failing to do so can result in
Disciplinary Actions by the Water Pollution Control System Operators Certification Commission."
............................................................................................................................................
Back Up Operator in Responsible Charge U ORC)
Print Full Name:
Certificate Type / Grade / Number: Work Phone##:
Signature: Date:
" ! certify that I agree to tray designation as a Back-up Operator in Responsible Charge for the facility noted. I understand and will abide by the
rules and regulations pertaining to the responsibilities of the BU ORC. as set forth in 15A NCAC 08 .0205 and failing to do so can result in
Disciplinary Actions by the Water Pollution Control System Operators Certification Commission."
...........................................................................................................................................
Rack: Up Operator in Responsible Charge (BU ORC:)
Print Full Name:
Certificate "Type / Grade / Number: Work Phone ##: t )
Signature: late
"I. certify that I agree to my designation as a Back-up Operator in Responsible Charge for the facility noted. I understand d will abide by the
rules and regulations pertaining to the responsibilities of the BU ORC as set forth in I5A NCAC 08G .0205 and failing to do so can result in
Disciplinary Actions by the Water Pollution Control System Operators Certification Commission."
Devised 02-2013

i
FILE
ROY `C00PEJL
C
waterA CULPEPPER
Certified Mail #7016 1370 0000 2595 810S
&Qwm Molat Bousfilad
4 June 2018
Tony Ionsul, Regional Manager
Carolina Water Service Inc of North Carolina
PO Box 240908
Charlotte, NC 2824
SUBJECT: NOTICE OF VIOLATION & INTENT TO ASSESS CIVIL PENALTY
Tracking Number: NOV-2018-LV-0385
Permit No. NCO06 383
Queens Harbor WWTP
Mecklenburg County
Dear Mr. Konsul;
A review of the January 2018 Discharge Monitoring Report (DMR) for the subject facility revealed the violation(s)
indicated glow:
Limit EXQUN&M I
sample limit Reported
Location Parameter Cate value Value Type of Violation
001 Effluent Solids, Taal Suspended - 1/4/2018 45 71 Daily Maximum Exceeded
Concentration (Qu)
01 Effluent Coliform, Fecal MF, MFC Broth, 1/24/2018 400 750 Daily Maximum Exceeded
4.5 C (31616)
Notice of Violation/Intent to Issue Civil Penalty is being issued for the noted violation of North Carolina General
Statute (G.S.) 14-215.1 and the facility's NPDES WW Permit. Pursuant to G.S. 143-215.+6A, a civil penalty of
not more than twenty-five thousand dollars,( 25,000.00) may be assessed against any person who violates or
fails to act in accordance with the terms, conditions, or requirements of any permit issued pursuant to G.S.
13-215.1.
Mate of North Carolina I Enviromnental Quality I Water Resources
610 East Center Avenue, Suite 301, Mooresville, NC 29115
704-663-1699

Report(s). You wits then De notmea or any civil penatties tnat may De assessea regarding one violations. it no
response is received in this office within the 10-day period, a civil penalty assessment may be
prepared.
Remedial actions should have already been taken to correct this problem and prevent further occurrences in the
future. The Division of Water Resources may pursue enforcement action for this and any additional violationsof
Mate law. If the violations are of a continuing nature, not related to operation and/or maintenance problems,
and you anticipate remedial construction activities, then you may wish to consider applying for a Special' Order by
Consent.
Reminder: Pursuant to Permit Condition 6 in Section Ethe Permittee is required to verbally notify the Regional
Office as soon as possible, not to exceed 24 hours, from first knowledge of any non-compliance at
the facility including limit violations, bypasses of, or failure of a treatment unit. A written report may
be required within 5 clays if directed by Division staff. Prior notice should be given for anticipated or
potential problems due to planned maintenance activities, taking units off-line, etc.
If you have any questions concerning this matter or to apply for an SQC, please contact Wes Bell of the
Mooresville Regional Office at`'704-66 -1699.
Sincerely,
DccuSined by:
A14CC 1AF27425-
W. Corey Basinger, Regional Supervisor
Water Quality Regional Operations Section
Mooresville Regional Office
Division of Water Resources, NCDEQ
Cc WQS Mooresville Regional Office - Enforcement File (La rfiche)
NPDESCompliance/Enforcement unit - Enforcement File (Laserfiche
State of North Carolina j Environmental Quality ( Water Resources
610 East Center Avenue, Suite 301, Mooresville, NC 29115
704- 63-1699

RECFTVF
" &taro sv lk Reni,,jal f �
nuties,Inc:
ru
`1
{ t' ,€; C {
Public Water Supply Pubes Water
NCGENR WQP108
610 E Center Ave, Suite 301 NAOO E1 s .. 4 � �h,,F,^AL () j j,-
Morrisville, NC 28115257$
August 8, 2017
Fede Tra kin :77985191,7429
Re: QRC Designation Form
To Whom It May Concern,
Please find the enclosed ORC designation form for the facilities listed 'below. These farms are effective as
f 08/01/17.
Warne of System NPDES
Queens Harbor NCO062388
Riverpointe NCO07124
Thank you;
c.
Tony Konsul
Regional Manager
, Inc. =npary Carolina Water Service, Inc, of North Carolina
RC . Box 244988 Chadotte, NC 28224;0 P. 704-525-7990 r F 5-8174
4944 ParkmW Plaza Skite 315 o Chariolfte, NC 28217;wwuhNater.00m

Water Pollution Control System Operator Designation F.
PV WPCSOCC
NCAC 15A 8G.0201
Permittee Owner/Officer Name: Carolina water service Inc of KC
MailingAddress: PO box 240908
City: Charlotte State:NC Zip:-26224 -_ Phone#:
Email address:
ro
Signature- Date:
........ ............. .......... ....... ......................................................................................................
Facility. s Harbor Permit#: NCO062383
SUBMIT A SEPARATE FORM FOR EACH TYPE SYSTEM!
PSCEIVENN(MEE NPVDWF,
Facility jygL/Grade.
Biological WWTP 2 Surface Irrigation
Physical/Chemical Land Application WOROS
Collection System MOORESViLLF REGIONAL OPPICEF
...............................................................................................................................................
Operator in Responsible Charge (ORC)
Print Full Name: Lila R
Certificate Type/ Grade/ Number: WW 2 1004309 Work Phone #: (IPA_)_ 525O
Signature:,,,, _1 f�cxlk- 6a� Sku Date:5
I certify that I agree to my designation as thVOperator in Responsible Charge for the facility noted. I understand and will abide by the rules
anti regulations pertaining to the responsibilities of the ORC as set forth in 15A NCAC 08G .0204 and failing to do so can result in Disciplinary,
Actions by the Water Pollution Control System Operators Certification Commission."
.................................................................................................................................................
Back -Up Operator in Responsible Charge (:BIT ORC)
Print Full Name: Charles E . Wood Jr
Certificate Type/ Grade /Number: WW 4 990826 Work Phone g: (104_1 7790
Signature: Date: -
I certify that I agree to my designation as a Back-up Operator in Responsible Charge for the facility noted. I understand and will abide by the
rules and regulations pertaining to the responsibilities of the BU ORC a-, set forth in 15A NCAC 08G .0205 and failing to do so can result in
Disciplinary Actions by the Water Pollution Control System Operators Certification Commission."
..................................................................................................................................................
Mail, fax or email the WPCSOCC, 1618 Mail Service Center, Raleigh, NC 276"-1618 Fax: [phone]
original to.
Mail orfax a copy to the Asheville Fayetteville Mooresville Raleigh
appropriate Re, inn Office. 2090 US Ilwy 70 225 Green St 610 E Center Ave 3800 Barrett Or
Swannarroa 28778 Suite 714 Suite 301 Raleigh 27609
Fax: 828.2".7043 Fayetteville 28301-5043 Mooresville 28115 Fax: [phone]
Phone: 828.2%.4500 Fax: [phone] Fax. [phone] Phone.[phone]
Phone: [phone] Phone: [phone]"
Washington Wilmington Winston-Salem
943 Washington Sq Mail 127 Cardinal Dr 585 Waughtown St
Washington 27889 Wilmington 28405-2845 Winston-Salem 27107
Fax: [phone] Fax: [phone] Fax [phone]
Phone: [phone] Phone: [phone] Phone: [phone]
Revised 02-2013

rr"
Facility Name: Queens Harbor Permit #; _ C
Back -Up Operator in Responsible Charge (BU
Print Full N L . Bridges Jr.
Certificate Type f Grade / Number. WW I Work,Phone## I 525= "
Signature: _ Date: - 3 17
"I certify that I agree to my designation as a Back-up Operator in Responsible Charge for the facility noted. I understand and will abide by the
rules and regulations pertaining to the responsibilities of the BI) {SRC as set forth in 15A NCAC 08C .0205 and failing to do so can result in
Disciplinary Actions by the Water Pollution Control System Operators, Certification Commission."
Back -Up Operator in Responsible Charge (BU ORC)
Print Full e:
Certificate Type / Grade / Number. 'Work Phhone #:
Signature; Date:
"I certify that I agree to my designation as a Back-up Operator in Responsible Charge for the facility noted, I understand and will abide by the
rules and regulations pertaining to the responsibilities of B1 i ORC as set forth in 15A NCAC 08G .0205 and failing to do so can result in
Disciplinary Actions by the Water Pollution Control System Operators Certification Commission."
Back -Up Operator in Responsible Charge {BIT C)RQ
Print Full blame:
Certificate Type / Grade / Number; Work Phone #;
Signature. Date.
`°I certify that I agree to my designation as a Balk -up Operator in Responsible Charge for the facility noted. I understand and will abide by the
rules and regulations pertaining to the responsibilities of BU ORC. as set forth in I SA NCAC 08G .02Q5 and failing to do sit can result in
Disciplinary Actions by the Water Pollution Control System Operators Certification Commission."
.................................................................................................................. ...... ..............
Back -Up Operator in Responsible Charge (BU ORC)
Print Full Name:
Certificate Type / Grade / Number: Work Phone ## ( )
Signature: Bate:
"I certify that I agree to my designation as a Back-up Operator in Responsible Charge for the facility noted. I understand and will abide by the
rules and regulations pertaining to the responsibilities of the BU ORC as set Barth in I5A NCAC 086.0205 and failing to do so can result in
Disciplinary Actions by the Water Pollution Control System Operators Certification Commission."
Revised 2-2013

-16; 10: "16AM; . 7045-,2.581'74 # 'l l 2
'water Pollution Control System Operator Designation Form
W CSOCC
NCAC 1aA 8 .t12t11
Permitt Owner/Officer Name. Carolina Water Service Inc of NC
Mailing Address: PO Box 240908
City:. Charlotte —State:NC Zip: 28224 Phone #: _Z04-525-7990
f
EmtaddresSig Date:
.......... b....... .............................................♦.............................................................l acQueens Harbor Permit I IC0062383
County: ; eddenbur
......................................................m........................................ i.......................................... ........f
SU13MJT A SEPARATE FORM FOR l! ACH TYPE SYSTEM!
Facility Type/Grade (CHECK ONLY ONE):
zctl€ i al Collection P1lysical/Chernical Surface Irrigation Land Application
..».............................................................................................................................................
Operator in Responsible Charge (ORC) Print
Full Name. Kyle Robinson Email. kr i n i ter:
Certificate Type / Gracie / Number. WW/2/1003616 Work Phone [phone]
Signature:.hate:
"1 certify that I agree to nay designation as the Operator in Responsible Charge for tire facility noted. T understated aid will abide by the rums
and regulations pertaining to the responsibilities of the t3RC as set forth in I SA NCAC 090.0204 and failing to do so can result in Disciplinary
Actions by the Water Flollution Control System Operators Codification Commission:'
............................................... ........»............................................................................................
Back -tip Operator in Responsible Charge (BU ORC
Print Full Name. Robert' es Email: ra° xe ui ter. nci
Certificate Type / Gra / Numb WW/4/992897 Work Phone
Signature: Date:
" I certify that I agree to nay de &nattion as a Back -cap Operator in Responsible Charge for the facility noted. I understand and will abide by the
rules and regulations pertaining to (lie responsibilities of the BU ORC asset forth in I SA NCAC 08G.0205 and failing to do so can result in
Disciplinary Actions by the Water Pollution Control System op rators C rtificaation commission.-
.............. ...........4.............................. I............................................................... ...
Mail, fay or eraoil the CSOCC, 1618 Mail Service Center, Raleigh, NC 27699-1618 Fax: [phone] *�
r a *train tea« Email: certadMrt gd aaa»» v
Mail orfmr ra On to the Asheville Fayetteville Mooresville Raleigh
ap rca rr"ate 17egielialofftee2090 US Hwy70 2.25 Green St 6I0 E Center Aire 1800 Barrett Or
Swannanoa 28778 Suite 714 Suite 301 Raleigh 27609
Fax:[phone] Fayetteville 28301-5043 Mooresville 28115 Fax:919,571,4718
Phutae.818.296.4500 F'ax:910AR6.0707 iFax.704.663.6040 Phoaae.919.791A200
Phone: [phone] Phone:[phone]"
Washington Wilaaington Nvinston-Salem)
943 Washington Sq Mall 127 Cardinal Or 450 W. Hanes Mail Rd
Washington 27889 Wilmington 29405-2845 Winston -Sal 27105
Fax:[phone] Fax:[phone] Fax:[phone]
Phone:[phone] Phone:[phone] Phone.*336.776,9800
Revised 0 - 01

V28-
9 Ei;. "k0: 16.+;hii: :.7{;425t31?4 # ,' 2
B3'PCSO Op rat t-Derignateara Form, coot,
Facility Name. { tleens HarbOr Permit #, i�CC}C1 3
•................................................. e....................1,................................... ......................... I.............
Back -Up f erator in Responsible Charge BU R
Print Full Name: Richard ALe ender Email: rwajexandeE@LfiwMCLcorq
Certificate Type / Cade / Number: W/4/ 33 Work Phone #. Q-525-'7
. t}
5ignatur Date.
"I certify that I agree to nay designations as a aclr-up Operator in Responsible Charge for the facility noted. I understand and will abide by (lie
rules and regulations pertaining to the responsibilities of the BU ORC as set fortis in 15A NC=AC 08G .0205 and failing to do sea can result its
Disciplinary Actions by the Water Pollution Control System Operators Certification Commission .
...`................m.. ...Y................................................. ............................................ I.........................
Back-Un On rator in Restionsible Maroc tB11 ORCI
Revised -2015

PAT MCCRORY
DONALD R. VAN DER VAART:
Water Resources S. JAY ZIMM RMAN
ENVMcaNM ENTAL caUALIry
June 24, 2016
Martin Lahua
Carolina Water Service inc of North Carolina
PO Box 24O9O8 : >
Charlotte, NC 2I3224-090 ,„3 �.., A_ t��R
Subject: NPDES Electronic Reporting Requirements
Queens Harbor WWTP
NPDES Permit Number: NCO062383
Gear NPDES Permittee:
The U.S. Environmental Protection Agency (EPA) recently published the NationalPollutant Discharge
Elimination System (NPDES) Electronic Reporting Rule. The rule requires NPDES regulated facilities to
report information electronically, instead of filing written paper reports. The rule does not change what
information is required from facilities, It only changes the method by which information is provided (.e.,
electronic rather than paper -based).
EPA is phasing in the requirements of the rule over a 5-year period The two phases of the rule, and their
key milestones, are:
• Phase 1 —Starting can December 21, 2016, regulated' entities that are required to submit Discharge
Monitoring Reports (DRs) will begin submitting these reports electronically, If you are currently
reporting your DMR data electronically using eDMR; then you simply need to continue reporting
in the same way as you are now. The key change is that, starting on December 21, 2016,
electronic reporting of DMRs will be required, instead of voluntary.
• Phase 2 —Starting on December 21, gP20, regulated entities that are required to submit certain
other NPDES reports will begin submitting these reports electronically. Reports covered in the
second phase include Notices of Intent to discharge in compliance with an NPDES general permit,
Sewer Overflow Bypass Event Deports, and a number of other NPDES program reports
Incorporating Electronic Reporting Requirements into NPDES Permits
The NPDES Electronic Reporting Rule requires authorized NPDES programs to incorporate electronic
reporting requirements into NPDES permits beginning December 21, 2O15. Linder the new rule, the
electronic reporting process supersedes the paper reporting process. According to our files, your NPDES
permit became effective after November 2013, and should contain the requirement to electronically
report your Discharge Monitoring Reports using NC DWR's eDMR system;
in addition to requiring prmittees to report information electronically, the rule also requires permittes
to identify the initial recipient for the NPDES electronic reporting data [see 40 CFR 122.41(l)(9)). Initiol
State of North Carolina I Environmental Quality ( Water Resources
1617 Mail Service tenter I Raleigh, North Carolina 27699-1617
919 807 6100

recipient of electronic NPDES information from WDES-regulatedfacilities (initial recipient) means the
entity (EPA or the state authorized by EPA to implement the NPDES program) that is the designated entity
for receiving electronic NPDES Data [see 40 CFR 127,2(b)). Permittees are required to electronically
submit the required NPDES information to the appropriate initial recipient, as determined by EPA, By July
18, 2016, EPA must identify and publish on its web site and in the Federal Register a listing of initial
recipients by state and by NPDES data group. Once available, you can use EPA's web site to find out or
determine the initial recipient of your electronic submission.
NC DWR has submitted a request to EPA to be the initial recipient for the following NPDES data groups:
1. Discharge Monitoring Reports;
2. General Permit Reports [Notices of Intent to discharge (Ni ls); Notices of Termination (NOTs));
3. Pretreatment Program Reports; and
4. Sewer Overflow/Bypass Event Reports
EWs web site will also link to the appropriate electronic reporting tool for each type of electronic
submission for each state. Instructions on how to access and use the appropriate electronic reporting
tool will be available as well.
For more information on EPA's NPDES Electronic Reporting Rule, visit
des -
electronic -re pg!tng:!jk. For more information on electronic reporting to NC DWR, visit
or contact Vanessa
Manuel at 919-807-6392 or via email at Vanessa.Manuel ncdenrgov,
Sincerely,
Jegre4j 0. P&"-O-�
for S. Jay Zimmerman, P.G.
Cc: NPDES File
Central Files

AT MCCRQR"Y
Governor
0� N :)ER V AART
I f C-�- Yecrefnrk'
Water Resources . JAY ZIMMERMAN
ENVIRONMENTAL. OUALITv Director
Tune 22, 2016
Tony T. Konsul, Regional Manager
Carolina Water Service Inc, of North Carolina
Post Office Box 24090
Charlotte, NC 2224
Subject: Compliance Evaluation Inspection
Queens harbor Subdivision WWTP"
NPDES Permit No. NCO062
Mecklenburg County
Dear Mr. onsul:
On May 26, 2016, Mr. Kenneth Friday of the Mecklenburg County Water Quality Program
(MCWQP) conducted an inspection at the subject facility. This inspection was conducted as part of a
cooperative working agreement between Mecklenburg County and the Division of Water Resources
(D ). Please inform the facility's Operator -in -Responsible Charge (ORC) of our findings by
forwarding a copy of the enclosed report.
Should you have any questions concerning this report, please do not hesitate to contact Mr. Wes
Bell at (704) 2 5-21 2 and/or Mr. Friday at (704) 2 0-2 26, or via email at wes.bellamcdenr aov and
kenneth.frida mecklenbur coup nc, ov.
Sincerely,
W. Corey Basinger, Regional Supervisor
Water Quality Regional Operations Section
Division of Water Resources, NCDEc
Enclosure:
Inspection Report
cc Rusty Rozzelle, MCWQP
MSC-1617 Central -Basement
WB
State ofNorth Carolina k Enviromental Quuility ( Water Resources 1 Water QualityRegional Operations
Mooresville Regional Office 1610 East Center Avenue, Suite 3011 Mooresville, North Carolina 28115
704 663 1699

United States Environmental Protection Agency Form ro
EPA Washington, t�.C: 2 S No. 204 067
Water Compliance Inspection Report Approval expires "1-98
Section A: National Data System Coding (Le,, PCS)
Transaction Coda NPDES yrfmolday Inspection Type Inspector Fee Type
3 N00062383 Li 111 121 16/05/26 I17 18 �' 19 20
21
Inspection Work Days Facility Self -Monitoring Evaluation Rating 81 QA - ---•.Reserved--.-....---_.---
f7 1.0 .... �. 70 r..I,� I�l C�... 71 72 L 73 74 7 j_jL80 Section B: Facility Data
Name and Location of Facility Inspected (For Industrial Users discharging to POTW, also include Entry Time/Date Permit Effective bate
POTW name and NPDES oermlt Number) %45AM 16t05126 16/07/01
Queens Harbor VONTP
13818 Queens Harbor Rd Exit TimetDate Permit Expiration Date
Charlotte NC 2827611:60AM 16/05/26 20106/30
Name(s) of Qrtsite Representative(s)1Titles(s)1Phone and Fax Numbers) Other Facility Data
11P
Robert Adam James/ORC1704-525-79901'
Name, Address of Responsible OffidalrritletPhone and Fax Number
Contacted
Martin J. Lashua,PQ Box 240908 Charlotte NC
28 2409tf811704-525-7090i7o45256174 No
Section C: Areas Evaluated During Inspection (Check only those areas evaluated)
Permit Flow Measurement Operations & Maintenance Records/Reports
Self -Monitoring Program sludge Handling Disposal � Facility Site Review � EffluenttReceiving Waters
Laboratory
Section D: summary of FindingtComments (Attach additional sheets of narrative and checklists as necessary)
(See attachment summary)
Name(s) and Signature(s) of Inspector(s) Agency/Office/Phone and Fax Numbers Date
'ter Quality Program Meckenburg County MRO t704-3 6-54491
Signature of Management Q A Reviewer Agency/Office/Phone and Fax Numbers Date
W. Corey Basinger MRO /1704- 5-21J41
EPA Form 3560-3 (Rev 9-94) Previous editions are obsolete.
Page#

Permits NCO062383 Omer - Facility, Queens Harbor VVWTP
inspection Date: 061266/2016 Inspection type: compliance Evaluation
Pe It )[Oas L42 NA- N
(if the present permit expires in 6 months or less). Has the permittee submitted a new ❑ ® ■ 0
application?
Is the facility as described in the permit? MOOO
Are there any special conditions for the permit? Q ❑ 0 0
Is access to the plant site restricted to the general public? 0000
Is the inspector granted access to all areas for inspection? ■ p p p
Comment. The last coal fiance evaluation inspection was performed at the facili on 5128/15 bv
MCWQP staff.
Record Keeping Yes No NA NE
Are records kept and maintained as required by the permit? ■ 0 0 Q
Is all required information readily available, complete and current? M © 11 Q
:Are all records maintained for 3 years (lab, reg. required 5 years)? M Q Q 11
Are analytical results consistent with data reported on DMRs? a p 11 11
Is the chain -of -custody complete? ■ 0 00
Cates, times and location of sampling M
Name of individual performing the sampling
Results of analysis and calibration
Cates of analysis
Name of person performing analyses
Transported COCs
Are CMRscomplete: do they include all permit parameters? 9 © 11
Has the facility submitted its annual compliance report to users and CWQ? Q
(If the facility is '= or > 5 MGD permitted flow) Do they operate 24/7 with a certified operator
on each shift?
Is the ORC visitation log available andcurrent? ■Q 11
Is the CRC certified at ;grade equal to or higher than the facility classification? . © Q
Is the backup operator certified at one grade less or greater than the facility classification? a 0 0 Q
Is a copy of the current NPDES permit' available on site? ■ ® p p
Facility has copy of previous year's Annual Report on file for review? 13 0 0
Comment: The Lqgord§ reviewed OUring the ins ection were organized and well maintained. Qischar e
Monitoring Re `oft i MR were reviewed for the period of March 2015 through March 2016.
o effluent limit violations were reported and all mgnito(ing fro henries were correct.
Laboratory gyres No NA NE
Page#

Permit: NC o62383 owner - Fac {ity+
*rtified personnel or laboratory?
field parameters) performed by a certified lab?
to # # # # • #-# - � t-t -
t t
• #t # of t tt• t
t •
le housekeeping?
vv.xv c,:sv ..av+a..ay a.....4n.�s..v p«....av vv. ay.v+ t...,+.k......,+...+.,,:..,.+ ......:..,,.,..,.., ....... + . , +.......,...........
Solids, pH, DO, Sludge Judge, and other that are applicable?
�.,e;
.,�. ..+..
Comment: Facili house!LeeAing is ro ° rl maintained.
Pum ' %at12n - Influent
Yes No NA
Is the pump wet well free of bypass lines or structures?
so[
Is the wet well free of excessive grease?
so[
Are all pumps present?
M
© 1
Are all pumps Operable?
■
13 C
Are float controls operable?
m©
c
Page;

Pump Station - Infltaent
Y NP. NAM
Is SCADA telemetry available and operational?.
❑ '
©
N
❑
Is audible and visual alarm available and operational?
Comment:
Bar Screens
Yes
Na MA NE
Type of bar screen
a.Manual
b.Mechanical
Q
Are the tars adequately screening debris?
■
❑
❑
❑
Is the screen free of excessive debris?
■ .
❑
❑
❑
Is disposal of screening'in compliance?
®
❑
❑
Is the unit in good ndition?
■
E-1013
Comment: Bar screen n is craned gf wastewater residue and properly maintained.
Aeration Basins
Yet
No N& NE
Mode of operation
Ext. Air
Type of aeration system
Diffused
Is the basin free of dead spots?
■
o
❑
❑
Are surface aerators and mixers operational?
❑
❑
®
❑
Are the diffusers operational?
®
Q
❑
❑
Is the foam the proper color for the treatment process?
■
❑
❑
11
Does the foam cover less than 5% of the basin's surface?
■
❑
Is the DO level acceptable?
N
❑
Is the DO level a ptable?(1.0 to 3.0 mgtl)
�
[�
[�
❑
Comment;
§econdilry Clarifier
Yes No NA NE
Is the clarifier free of black and odorous wastewater?
mooD
Is the site free of excessive buildup of solids in center well of circular clarifier?
0
❑
8
❑
Are weirs level?
a
❑
❑
❑
1s the site free f weir blockage?
N
❑
1
1s the site free of evidence of short-circuiting?
®
❑
❑
❑
Is scum removal adequate?
N
❑
Page##

Permit: NCO062383 owner - FS,0111ty.. Queen$ Harbor VWVTP
Inspection Date: 06/26/2016 Inspection Typr. Compliance Evaluation
_Seconda[y Clarifier
Is the site free of excessive floating sludge?
Is the drive unit operational?
Is the return rate acceptable (low turbulence)?
Is the overflow clear of excessive solids/pin floc?
Is the sludge blanket level acceptable? (Approximately % of the sidewall depth)
RM.-M
Disinfo ction-Tabil
ISIS NO2
Are tablet chlorinators operational?
NO
Are the tablets the proper size and type?
all
Number of tubes in use?
I
Is the level of chlorine residual acceptable?
ME]
Is the contact chamber tee of growth, or sludge buildup?
913
Is there chlorine residual prior to de -chlorination?
0
0
Comment,
De -chlorination
Y No
Type of system ?
Tablet
Is the feed ratio proportional to chlorine amount (I to 1)?
El
0
Is storage appropriate for cylinders?
11
0
# Is de -chlorination substance stored away from chlorine containers?
Comment:
Are the tablets the proper size and type?
0
0
Are tablet de-chlohnators operational?
a
El
Number of tubes in use?
2
19TOTM =-
Flow Measurement - Effluent
)LOIS Pl
# Is flow meter used for reporting?
0 E
Is flow meter calibrated annually?
0 c:
Is the flow meter operational?
0 F
(if units are separated) Does the chart recorder match the flow meter? a 0 U U
page# 6

F. R w iir M fiemR% ."a MlINugent
IE
Le—s N2 tLA
Comment: The flow meter was last calibrated on 15f1%W. Alien.
Pump Station - Effluent
Xes No NA NE
Is the pump wet well fret: of bypass lines or structures?
�
�]
Are all pumps present?
a
0
11
1
Are all pumps operable"?
Q
Q
Are float controls operable?
a _
®
11
p
Is SCADA telemetry available and operational'?
Q
®
■
Is audible and visual alarm mailable and operational?
0
0
Cl
0
Comment: The ORC manuLalLy ggused the float Ievel control to alarm.11isual and audible alarms worked
pro rlye
Aerobic Di ester
Yee No NA NE
Is the capacity adequate'?
a
p
0
p
Is the mixing adequate?
■
p
1:1
11
Is the site free of excessive foaming in the tank?
a
©
El
Is the odor acceptable?
M
©
11
11
Is tankage available for properly waste sludge?
a
El
Q
Comment: L &L Environmental has been contracted Lq remove and dig2ose of the wastewater solids on
an as -needed basis.
Standby Fi2wer
Yea No NA NE
Is automatically activated standby power available?
a'
®
0
p
Is the generator tested by interrupting primary power source?
a
©
11
© .
Is the generator tested under load?
®
©
11
Was generator tested & operational during the inspection?
a
0
11
Do the generator(s) have adequate capacity to operate the entire wastewater site?
■
p
p
p
Is there an emergency agreement with a fuel vendor for extended runt on back-up power?
Q
0
Q
M
Is the generator fuel levelmonitored?
a
Q
Q
11
Comment: The CRC demonstrated operation of standb geneLator. The generator started and
a erated orooerIv. It is tested under load weeklv.
Page#

03-20-16;12:22PM
To: WPCSOCC
V�u fdvt .hzir- 7ne =A CAM
Company: NCWPCSOCC Total Page(s) Including cover: 07
Re: ORC Designation
x urgent CI FYI ® Peryour Request 13 Confidential 0 Review
Confidential information. This email and any attachments contain confidential aadieu lector!! privile e i for ation intended only
for the use of the indivdualls) or entity named above. if you are not the intended recipient, you are hereby notified that you
should not review, use, disclose, distribute, or forward this emoil. I you have received this email in error, please notify the sender
immediately and deleteldestroy any and all copies of the original me ge
Message:
Please find to follow the ORC designation farms for the facilities listed below:
Queens Harbor NCO062383
Riverpointe _ NCO071242
5 ddlewood NCO060755
Thank you,
Tony Konsul
Regional Manager
a Lvwm, it .. o=wy Carolina Water Services Inc. of North Carolina
P.O. Box 24M Of Chadotte, NC 4s P. 7 25.7 • F: 7 974
5701 WesOA Dr., Sure 101 f Chadote, NC: 28217 ! .tam er.

03-30-18:1.2:22PM,. ;704 258174 # 2✓' 7
'Water Pollution Control System Operator Designation Form
PCSOCC
IN CAC 1:5A SG .0201
Permittee Owner,/Officer Name: Carolina Water Service Inc of NC
Mailing Address: PO Box 240908
City: Charlotte State: C Zia: 18224 _ Phone lk 704- 5-'79 O
mail address: 4 :►�`s.
Si Date:
.......... .................... ......... a... r.............. ........................................................... •. a.....•....... .........
Facility Name. peens Harbor Fertnit l#: NCO0 2383
County, l e denburl;
..............- ................ ....... .....,..:> ................:Y .......:.........�..>......®.......>.....«...>........�......... ..,
Su l;; . Sal' l E Ft)` FCfR EACH T t'F SST EN1?
Facility Type/Grad (CHECK ONLY ONE): ;
Sinitagi al Collection Physical/Chemical Surface Irrigation Land Application
...............................................................................................................................I......
Operator in Responsible Charge (ORC)
Print Full Name: Robert A. James Email: ra'alries t 1water.corn
Certificate Type / Grade / bcr: ; /4/992897 stark phone r 704-525-7990
Signature: mate:',
"I c era iy that I agree to soy desieatation as the Operator in Responsible Charge. for the facility noted.lunderstuad and will abide by the rules
and regulations pertaining to the responsibilities of the ORC as set forth in 15A NC AC 48C1 M04 and failing to do so can result in Disciplinary
Actions by the Water Pollution Control System Operators Certification ommission,"
.................................................................YO.$Y........R.a...YYFW........................Y........................................f
.................
Mdil,fxc or
vri maal to.
'Ail or fwc A'
the Asheville*
102776 { ° •
r
A,l>pai%,lirtAt :C+'dfii$118 Ct(e(.4G«-,••••,• •".,•` •""'.i ••
SsYannaaoa287 8
Suite714
Suite301
Raleigh 27609
Fax: [phone]
Fayetteville 28 0l-5043
Mooresville 28115
Fax: 919.571A718
Phuae: 828.296 500
Fax; 910.486.0707
Fa . '7004.66 .6040
Phone:[phone]
Phones 910.433.3300
Phone: 704.663.169
MMfashington
Nvilmsn8ton
Winston-Salem
943 Washington Sq Mall
127 Cardinal Dr
450 W. Hanes Mall Rd
Washin ton 27899
Wilmington 28405-2843
Winston-Salem 27105
Fax:[phone]
Fax: 910.350: 004
Fax, 336.77,9797
Phone [phone]
Phone: [phone]
Phone- 336.776.98000
Revised 015

0 3-30- 1 6; 1 :2 : 2.2PM; ; 70452581 74 # 3/
ffrPCSOCC Operator Z3esigraati rr Fsaritt; cons
Facility Name: Queens Harbor Permit NCO062 8
Operator in 940otisilite•
# #" # 4 L*k4j99����
Work Phone
''I certify that I agree to my designation as a Back-up,Oporator in Responsible Charge for the facility notc& I understand and v gilt abide by the
roles and regulations pertaining to the responsibilities of the BU ORC as set forth in 15A NCAC 080.0205 and falling to do so can result in
Disciplinary Actions by the Water Pollution Control System Operators Certification Commission."
.............. ........................ ......... ....... « ,................................................................................
Back -Up Operator in Responsible Cigar (BU ORC)
Print Fall Name: James Bridges Email: [e-mail]
Certificate Typel Grade / T tber: Work Plicate #: 704-525:Z290
Signa e. ate.
Poor' 4;r
°°I Certify that I agree to my designation as a Back-up Operator in Responsible Charge for the facility noted_ I understand and vMl abide by the
rules and regulations pertaining to the responsibilities of the BtJ ORC as set forth in t5A NCAC 08G .02o5 and failing to do so can result in
Disciplinary Actions by the Water Pollution Control System Operators Certification Commission'"
................................................................................................................................ ...................
Back -Up Operator in Responsible Charge (BU ORC)
Print Full Name: Tack Jones Email: aloneuic ater.com,
Certificate Type 1 Grade l Number: 3DYL21228492 Work Phone 4: 704-52 -7990
Signature. ✓ date: z f- i �
I certit`y tiro agree to my d tgtaatiatt as n Back-up ?purator in Responsible Charge for the facility noted. I understand and will abide by the
rules and regulations portauidng to the responsibilities of the BU ORC as set forth in t 5A NCAC 080 .0205 and failing to do so can resort in
Disciplinary Actions by the Water Pollution Control System Operators Certification Cosa ` szon."
Back -Up Operator in Responsible Charge (BU ORC)
Print Full Name- D " nv N' o ail: dtnixont uiwater.co
w, 1, ,ice ♦ i�.t».1...
. . . .
Devised ti 01

t.
000"
ill e°s `n
x: JUL2015
WQROS
C a E t" RED L OFFICE
July 7, 201
Mr. Wes Bell
Environmental Specialist
Water Quality Regional Operations Section
Division of Water Resources
610 East Center Ave, Suite 301
Mooresville NC, 28115
Re: Queens Harbor WWTP
NP iES Permit No. NCOO62383
CEI of May 2r, 2015
Dear Mr. Bell,
We are in receipt of the compliance evaluation inspection of May 2 1h and are pleased that you found the facility properly
operated and well maintained. We respond as follows;
Effluent Sara tin .
Our laboratory bench shut has been modified to document a minimum of 1OOml aliquots are sampled as required. We will
insure periodic inspections' are performed in the future. A refrigerated composite sampler is being installed along with an MIST
temperature intormation will oe clocumentea on our laboratory log sheet.
Fecal samples are collected in a sterilized bottle and collected directly from the "V" notch weir. There is easy access to the weir
and the actual laboratory sample bottle is used in collection of this parameter. There is a dipper cup on site but it is used for the
sole purpose of collecting a sample from the chlorine contact chamber to analyze chlorine residuals only.
Should you Have any further questions or if I can provide any additional information please do not hesitate to contact me at
t" onsul ui +eater. m or by telephone [phone]
Sincerely,
Tony Konsul
Regional Manager
Cc: Adam James
Martin Lashua
Mary Rollins
a Utilities, Inc. cmpmy Carolina Water Service, Inc. of North Carolina
P.U. Box 240908 Charlotte, NC 28224 # P: 7 4- 5-7 0 0 F 704-525-8174
5701 Westpark Dr., Suite 101 # Charlotte, NC 28217 w,uiwater.com

71LE
North Carolina Department of Environment and Natural Resources
Pat McCrory Donald van der Vaart
Governor Secreta
June 16, 2015
Tony J, Konsul, Regional Manager
Carolina Water Service Inc. of North Caroline
Post Office Sox 240908
Charlotte, NC 2824
SUBJECT: Compliance Evaluation Inspection
Queens Harbor WWTP
NPDES Permit NCO062383
Mecklenburg County, NC
Gear Mr. Konsul
On May 28, 2015, Mr. Charlie Hansen of the Mecklenburg County Water Quality Program (W
conducted an inspection at the subject facility, This inspection was conducted as part of a cooperative working
agreement between Mecklenburg County and the Division of Water Resources (DWR). Please ensure that a
copy of the enclosed inspection report is forwarded to the facility's Operator -in -Responsible -Charge (CRC).
It is requested that a written response be submitted to this Office by July 10, 2015, detailing the actions
taken to address the discrepancies noted in the Effluent Sampling Section of the attached report. In responding,
please address your comments to the attention of Mr, Wes Bell, Mooresville Regional Office/DWR,
The inspection report should be self-explanatory-, however, should you have any questions concerning
the report, please do not hesitate to contact Mr. Bell at (704) 2 5-2192 and/or Mr, Hansen at (704) 0-0684, or
t wes,beII0.ncdenr,aov and william.hansen mecklenbur count nc. ov
Sincerely,
. Michael L. Parker, Regional Supervisor
Mooresville Regional Office
Water Quality Regional Operations Section
Division of Water Resources, DENR
Enclosure:
Inspection Report
cc: MSC 1617 — Central files basement
Dusty Rozzelle, MCWQP
WB
Mooresville Regional Office
Location: 610 East Center Ave„ Suite 301 Mooresville, NC 28118
Phone: [phone] F Fax: [phone] t Customer Service: 1-877-6 8-6748
Internet. htip:/,portal,ncdenrorglwebiw
An Coual 0000rtunity i AI€rrnalive Aclon 5mrrlover — 50% Recycla5?10% Pw Consume r Paver

United States Environmental Protection Agency Form Approved.
E PA
Washington. D.C. 20460 OMB Na. 04 057
t`i Water Compliance Inspection Report Approval expires B-31-98
Section A: National Data System Coding (Le., P S)
Transaction Code NPDES yr/mo/day inspection Type Inspector Fac Type
N� 2 15 1 NCO06 383 I11 12 15/0 /28 117 18 UC 19 20
21
Inspection Work Days ( Facility Self -Monitoring Evaluation Rating B1 QA — ---Reserved✓._._ __
6711,0 .._# 7013 1 71IN 1 72 1N 73, t 17475 �
Section B: Facility Data
Name and Location of Facility Inspected (For Industrial Users discharging to POT , also include Entry Time/Date Permit Effective Gate
POTW name and NPDES permit Number) 09:30AM 15105/28 10/08101
Queens Harbor VWVTP
Exit Time/Date Permit Expiration Date
13818 Queens Harbor Rd
11:OOAM 15/05128 15/06130
Charlotte NC 28278
Names) of Onsite, Representative(s)/Tltles(s)/Phone and Fax Numbers) Other Facility Data
i/t
Jack David JonesIORC/980-522-09291-
Robert Adam James//704-37-897317045258174
Name, Address of Responsible Official/Title/Phone and Fax Number
Contacted
Martin J. Lashua,PO Box 240908 Charlotte NC 2822409081Vice President of
No
Operations/704-5 5-7990/7045258174
Section C: Areas Evaluated Luring Inspection (Check only those areas evaluated)
Permit Flow Measurement Operations & MaintenancE Records/Reports
Self -Monitoring Program Sludge Handling Disposal Facility Site Review Effluent/Receiving Waters
Laboratory
Section D: Summary of Finding/Comments (Attach additional sheets of narrative and checklists as necessary)
(See attachment summary)
Name(s) and Signature(s) of Inspector(s) Agency/Office/Phone and Fax Numbers Date
Water Quality Program .Meckenburg County MRO WQ/f7O4-336-54491
Wes Bell �� � ��MRO WQIi704-663-1699 Ext.2192P aye
Signature of Management Q A":Reviewer Agency/Office/Phone and Fax Numbers Late
Wes Bell � I y, MRO WQ/1704- 3-1 99 xt.21°
�: �1,<
EPA Form 3560-3 (Rev 9-94) Previous editions are obsolete.
Page#

Page# 2

Permit: NCO062383 owner - Facility; Queens Harbor WffrP
Inspection Dates 05/2612015 Inspection "Type: Compliance Evaluation
Permit
Yes No NA NIE
(if the present permit expires in 6 months or less). Has the permittee submitted a new
❑
❑ ' 0
application?
Is the facility as described in the permit?
N ❑
❑ ❑
Are there any special conditions for the permit?
0 0
❑
Is access to the plant site restricted to the general public?
0 ❑
❑ ❑
Is the inspector granted access to all areas for inspection?
0 ❑
❑ ❑
Comment: The Division received the permit renewal package on 12/30/2014.
The last com fiance evaluation ins ection was 1performed (by Me c lenbur nty
Water
Quality Pro ram to on 1 /17/2014.
Operations & Maintenance
Yes No NA NE
Is the plant generally clean with acceptable housekeeping?
0 ❑
❑ ❑
Does the facility analyze process control parameters, for ex: MLSS, M RT, Settleable
Solids, pH, DO, Sludge Judge, and other that are applicable?
Comment. The Lacilily ggoeared to be gol2erly o grated and well maintained: Process control
measurements were beinct Drooerivdocumented and maintained on -site.
The facilitv is eauiooed with a telemetry Woe alarm :s stem to noth the operations
staff of
alarm conditions.
Bar Screens
Yes No NA N
Type of bar screen
a.Manual
b.Mechanicai
Are the bars adequately screening debris?
11 D
❑ ❑
Is the screen free of excessive debris?
11 ❑
❑ 0
Is disposal of screening in compliance
❑
❑ ❑
Is the unit in good condition?
0 ❑
❑ ❑
Comment'
Aeration Basins
Yes No NA N
Made of operation
Ext. Air
Type of aeration system
Diffused
Is the basin free of dead spots?wool]
Are surface aerators and mixers operational?
❑ ❑
0 Cl
Are the diffusers operational?
11 ❑
Is the foam the proper color for the treatment, process?
N ❑
0
Page#

permit NCO062383 Owner - Facility: Queens Harbor WWTP
Inspection Date: 05/2812015 Inspection Type: Compliance Evaluation
Aeration Basins Yes No NA ME
Does the foam cover less than 25% of the basin's surface? a 0 0 1:1
Is the DO level acceptable? M 0 0 f-1
Is the DO level acoeptable?(1.0 to 3.0 mg/1) 11 0 13 0
Comment:
AlMndanL Ciarifier je—S N 0 t LA NE
Is the clarifier free of black and odorous wastewater? a El 0 Cl
Is the site free of excessive buildup of solids in center well of circular clarifier? 0 0 0 11
Are weirs level? M C1 El 11
Is the site free of weir blockage? 11 El 1:1 11
Is the site free of evidence of short-circuiting? M 0 0 0
Is scum removal adequate? M 0 Cl El
Is the site free of excessive floating sludge? 11 0 13 11
Is the drive unit operational? 11 0 In 1:1
Is the return rate acceptable (low turbulence)? 11 0 C1 11
Is the overflow clear of excessive solids/pin floc? 0 El 11 1:1
Is the sludge blanket level acceptable? (Approximately % of the sidewall depth) M 0 El El
Comment:
Disinfection -Tablet Yes No MA_ NE
Are tablet chlorinators operational? 110 110
Are the tablets the proper size and type? in 0 11 1:1
Number of tubes in use? 2
Is the level of chlorine residual acceptable? 0 0 11 11
Is the contact chamber free of growth, or sludge buildup? a 0 0 1:1
Is there chlorine residual prior to de -chlorination? 0 11 11
Comment:
De -chlorination Yes No NA NE
Type of system ? Tablet
Is the feed ratio proportional to chlorine amount (I to 1)? El [1 is 13
Is storage appropriate for cylinders? 1101111
# Is de -chlorination substance stored away from chlorine containers?= El El 11 0
Page# 4

Permit: NCO06 383 owner - Facility: Queen Harbor VWVTP
inspection pate: 0512812015 inspection Type. Qo prtance Evaluation
Dewchlorination Yes_NoNA NE
Comment:'
Are the tablets the proper size and type? © 0
Are tablet de -chlorinators operational? 0 El 11 El
Number of tubes in use?
Comment:
Flow Measurement w Effluent Yes No NA NE
# Is flog meter used for reporting?
Is flow meter calibrated annually?
Is the flow meter operational?
(If units are separated) Does the chart recorder match the flow meter?
Comment: The flow meter is calibrated annual! and was last calibrated on l7112g4 b B Allen.
PUMD Station - Effluent Yes No NA NE
Is the pump wet well free of bypass lines or structures? © 0
Are all pumps present? 0 E
11
Are all pumps operable? 0
Are float controls operable? 0 0 0
Is SCADA telemetry available and operational?
Is audible and visual alarm available and operational? M El
Comment:
Effluent SaMpling Yes Not NA -NE
Is composite sampling flow proportional? M © 11 11
Is sample collected below all treatment units? M © 0 El
Is proper volume collected? 0 © 13 0
Is the tubing clean? 0 0 0 p
# Is proper temperature set for sample storage (kept at less than or equal to 6.0 degrees 0
Celsius)?
Is the facility sampling performed as required by the permit (frequency, sampling type 0 d 0 0
representative)?
Page#

NCO062383 Owner - Facilit
06/2812015 Inspection Typ
`all properly maintained?
:tons.
Yes No MA
13 0 C
is? 13 Cl E
ids or Loam.
Aerobic 101192SUOT
Yes N
Is the capacity adequate?
Is the mixing adequate?
In E
Is the site free of excessive foaming in the tank?
N I
# Is the odor acceptable?
0 C
# Is tankage available for properly waste sludge?
M C
Comment: A contracted company (L & L Environmental)
removes digested stud on an as -needed
basis.
Standby Power )Los N
Is automatically activated standby power available? 0 C
Is the generator tested by interrupting primary power source? In C
Is the generator tested under load? In C
Was generator tested & operational during the inspection? 0 C
Do the generator(s) have adequate capacity to operate the entire wastewater site? 0 C
Is the generator fuel level monitored? 0 0
Comment:
Liboratont )[gs Na
Are field parameters performed by certified personnel or laboratory? M El
Pac,

Permit: NCO062383 ner - Facility: Qu000sHarborWWTP
Inspection Gate: 05/28/2015 inspection Type: compliance Evaluation
Lakaat-o
Yes No NA NE
Are all other parameters(excluding field parameters) performed by a certified lab?
0
0
1313
# Is the facility using a contract lab?
11
©
13
El
## Is proper temperature set for sample storage (kept at less than or equal to 6.0 degrees
0
C1
13
Celsius)?
Incubator (Fecal Coliform) set to 44.5 degrees Celsius+/- 0.2 degrees?
13
Incubator (BOO) set to 20.0 degrees Celsius +/-1.0 degrees?
El
0
0
13
Comment: {fin -situ field analyses dissolved oxvoen, DH. TRC tem erature are rierformed
laborat cedifigAtiDn 522€ . K&W Labs BOID TSS ammonia fecal cdliform total
nitro en total hos hors has also been contracted to Drovide analytical_ggpport.
under Meld
Record KegpLn
Yes :No NA NE
Are records kept and maintained as required by the permit?
M
❑
0
Is all required: information readily available, complete and current?
0
❑
El
13
Are all records maintained for 3 years (lab. reg. required 5 years)?
Q
Are analytical results consistent with data reported on DMRs?
11
©
(l
0
Is the chain -of -custody complete?
11
13
11
El
Dates, times and location of sampling
Name of individual performing the sampling
Results of analysis and calibration
Dates of analysis
Name of person performing analyses
Transported COCs
Are DMRs complete-, do they include all permit parameters?
10
[l
13
0
Has the facility submitted its annual compliance report to users and D Q?
❑
©
013
(if the facility is = or > 5 MGD'permitted flow) Do they operate 24/7 with a certified operator
❑
©
11
0
on each shift?
Is the t7RC visitation log available and current?
M
Q
13
Q
Is the CRC certified at grade equal to or higher than the facility classification?
Is the backup operator certified at one grade less or greater than the facility classification?
0
©
Q
13
Is a copy of the current NPDES permit available on site?
11
©
Q
Facility has copy of previous year's Annual Report on file for review?
Comment: The records reviewed durin the ins ection were or anized and well maintained,
Dischgrge
eDMR application s stem.
Page# 7

FILE
PV
North Carolina Department of Environment and Natural Resources
Division of Water Resources
Water Quality Regional Operations Section
Pat McCrory Thomas A Reeder John P. Skv rla, I11
Governor Director Secretary
February 12, 2014
Mr. Martin Lashua, Regional Director
Carolina Water Services, Inc. of NC
P.O. Box 240908
0
Charlotte, NC 28224
SUBJECT: Compliance Evaluation Inspection
(queens (Harbor Subdivision WWT
NPf1 S Permit No. NCO0 2 8
Mecklenburg County, NC
Dear Mr. Nashua:
On January 17, 2014, Jeff Mitchell of the Mecklenburg County Water Quality Program (MCWQP
conducted an inspection at the subject facility. This inspection was conducted as part of a cooperative
working agreement between Mecklenburg County d the Division of Water Resources. The enclosed
report should be self-explanatory. Please ensure that you review the co . rnent noted in the Laboratory
section d make y necessary adjustments to future reporting.
If you have any questions concerning this report or any other matters, please do not hesitate to call Ms.'
Allocco or me at this office.
Sincerely,
for Michael L. Parker
Regional Supervisor
Surface Water Protection
(Mooresville Regional Office
Enclosure
cc. Rusty l oz elle, MCWQP
MA/JGM
Mooresville Regional Office orle ,�+
[location: 610 East Center Ave- Suite 301 Mooresville, N 8115 N' Caro11n
Phone: [phone] t Fax: [phone] t Customer Service:1-877-623-674
Internet: htift.J1portal.ncdenr.org/web1wq
An Equal OpporunityMneat€v action Employer

tonne `.s''t
5 NCO062383 14101/17
Remarks:
Inspector: Mecklenburg County Water
n Work Gays Facility Self -Monitoring Rating
0.5 4
urj vj raa mfy inspecieo: tnrr)
9:45 d
jbdivision WWTP
rbor Drive pit
,ty, NC 11:1
to Representatives/Title/Phone Number:
aerator in Responsible Charge 1 (04) 361-0651
>s of Responsible Official:
rvi e, Inc. of NC
a4
Flaw Measurement Op
Z Self -Monitoring Program Sluc
E] Compliance Schedules Pret
Vati rs E Laboratory El Star
C
Aty Program
3t QA Reserved
n r january .i r, zui4 I june w, zu 15
tie: Regional Director
lone Number; (704) 525- 000
ntenan e Z Sewer Overflow
Disposal El Pollution Prevention'
gram Multimedia
El Other:
See Attached Summary
we(s) of Inspecto (s). AgencylOff celTelephone: Cate:
hell MCWQP f 950721-565 February 3, 204
*e of Reviewer: Agency/Office: Cate:
NCD NR -- Division of Water Resources
y
" 6ter Quality Regional Operations Section
llocco Mooresville e ionsl Office February 12, 2014
n 5 0- (Rev 0-04) Previous editions are obsolete

PVr7
Asic ii, le �§*l, 20�
"INg -
nfl located on site,
gs are maintained on �sjte at the facility in a 1locked tolditig, All records inspected were well
The facility discharges via an effluent pump station (Outfall 001) into the main channel to Lake Wylie (Catawba
River), which is classified as WS-V and B waters in the Catawba River Basin, No evaluation of the receiving
water was conducted under this inspection. The facility's effluent appeared to be clear.
FLOW MEASUREMENT:
Effluent flow is continually measured and recorded using a float -and -pulley level recorder in conjunction with a
V-notched weir. The flow equipment was last calibrated on September 13, 2013„ by the B.W. Allen Company.
SELF -MONITORING PROGRAM:
Discharge Monitoring Reports (DMRs) were reviewed for the period November 2012 through November 2013,
The reports indicate that the facility was meeting permit effluent limits and monitoring requirements during the
time the DMRs were reviewed with the following exception.
NPDES permit NCO062383 requires that total nitrogen and total phosphorus be monitored on a
quarterly basis. A Notice of Violation (NOV-2013-MV-0039) was issued for not monitoring total nitrogen
and total phosphorus for the quarter ending December 31, 2012.

Af
LIC PF 1 MR
El
North Carolina Department of Environment and Natural Resources
Division of Water Quality
Pat McCrory Thomas A. Peeler John E. Skvarda, iil
Governor Acting Director Secretary
July 3, 2013
. Martin Lashua, RegionalDirector
Carolina Water Services, Inc. of NC
P.O. Box 240908
Charlotte, NC 28224
SUBJECT: Compliance Evaluation Inspection
Queens Harbor Subdivision WWTP
NPDES Permit No. NCO062383
Mecklenburg County, NC
Dear Mr. Lashua:
On January 30, 2013, Jeff Mitchell of the :Mecklenburg County Water Quality Program (MCWQP)
conducted an inspection at the subject facility. 'These inspections were conducted as part of a`
cooperative working agreement between Mecklenburg County and the Division of Water Quality
(D Q). The enclosed report should be self-explanatory.
If you have any questions concerning this report or any other atters� please do not hesitate to call Ms.
Allocco or me at this office.
Sincerely,
for Michael L. Parker
Regional Supervisor
Surface Water Protection
Mooresville Regional Office'
Enclosure
cc: Lusty Roelle, MCQP
MLPIJGM
Mooresville Regional office One
Location: 610 East Center Ave.. Suite 301, Mooresville, NC 28115 j aarol

FACILITY SI
Memo MAS •
Eve on August 1, 2010, and will expire on June 30, 2015.
stewater treatment system. It is permitted to operate the
arification modules, dual chlorine contact tanks with
system, an aerobic digester, and an effluent pump
ivo influent lift stations that are located throughout the
jel storage tank are permanently located on site.
jires that the facility have an operator in responsible
Ilution Control System (WW-2) certification. The facility is
ssess the appropriate operator certification.
MEMBEEM,
facility continues to allow Carolina Water Service to operate only one-half of the dual system. The
remaining components would function only in a back-up capacity if required.
Topography, mature vegetation, a fence, and a locked gate continue to provide adequate screening and
security for the facility, All lift stations (influent and effluent) are equipped with audible and visible alarms.
Automated telemetry devices are installed at the two influent stations.
FLOW MEASUREMENT:
Effluent flow is continually measured and recorded using a float -and -pulley level recorder in conjunction
with a V-notched weir, Instrument Service Inc. (ISI) calibrates flow equipment. The equipment was last
calibrated on September 13, 2012.
LABORATORY:
Carolina Water Service, Inc. of NC is certified by the Division of Water Quality to perform field parameter
laboratory analyses (NC Laboratory Certification #5228) and contracts with Prism Laboratories, Inc. (NC
Laboratory Certification #402) and K & W Laboratories (NC Certification #559) to perform all other analyses
specified in the permit. K & W Laboratories and Prism Laboratories, Inc. were not evaluated during this
inspection. A review of documentation and instrumentation associated with field parameter laboratory
analyses was completed during the inspection. No deficiencies were found.
EFFLUENPRECEIVING WATERS:
Outfall 001 discharges via an effluent pump station into the main channel of Lake Wylie, a WS-V and B
water in the Catawba River Basin.
Pae 3

NCDENR
North Carolina Department of Environment and Natural Resources
Division of Water Quality
Pat McCory Charles Wakild, RE John E. Skvarla III
Governor Director Secretary
March 19, 2013
r. Martin L.ashua
Carolina Water Service Inc. of NC
PO Box 240908
Charlotte, North Carolina 28224
Subject: Notice of Violation — Monitoring Violations
Tracking #: NOV-21 1 -M -0039
Queens Harbor WWTP
NPDE S Permit No. NC 0623 3
Mecklenburg County
Dear Mr. Lashua
review of the October through December 2012 self -monitoring reports for the subject facility
revealed monitoring violations of the following parameters at Outfall 01:
Date Parameter Reported Value Monitoring Requirement
Quarter ending 12/31/12 Total nitrogen None I per quarter
Quarter ending 12131112 Total phosphorus None 1 x per quarter
Remedial actions, if not already implemented, should be taken to correct any problems. The Division
of Water Quality may pursue enforcement actions for this and any additional violations. If the
violations are due to a transcription error (data left off the DMR) please submit an amended D R
(two copies) to this {office along with a cover letter asking for rescission of the Notice of Violation.
Please address your correspondence to Ms. Marcia Allo co at the letterhead address.
If you; have questions concerning this matter, please do not hesitate to contact Ms. Allocco or me of
(704) I663-1 99.
Sincerely,
Michael L. Parker;
Surface Water Protection
Regional Supervisor
cc: Point Source Branch
Rusty Rozzelle, MCWQ
MRO Files
Mooresville Regional Office
Location: 610 East Center Ave., Suite 301 Mooresville, NC 28115{�
Phone: [phone] Fax: [phone] t Customer Service: 1-877- 23-6748 i�t Cr�
a
ne
Internet: htlp:/f rtal.ncdenrorg1Web/wq
An Equal Opportunity 1 Affirmative Action Employer - 30% Recycled/10% Post Consumer paper NaA(raffik

UffliffEs
Inc
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Wastewater Treatment and Collection
Performance Annual Report MAR 2 6 2013
1. General Informaion
Facility/System dame Queens Harbor County Mecklenburg
Service Area Includes: Queens Harbor/Yachtsman / Pier Point
Responsible Party: Carolina Water Service, Inc, of North Carolina
Contact Blame and Area Manager - Adam James 704-525-7990
Phone
Applicable Permit(s): NCO0623 3 and WQCSDO397
NCO062383:Operation of the 0.150 MGD wastewater treatment system with the following components.
Bar screen, Dual aeration basins with clarification modules, Dual chlorine contact tanks with tablet
Description of chlorinators, Effluent pump station, Aerobic digester.
Collection System or
Treatment Process: WQCSD0397:Operation and maintenance of the wastewater collection system consisting of approximately
0.95 miles of gravity main, 0.4 miles of force main, 3 pump stations, and all associated piping, valves, and
appurtenances.
11. Performance
Overall Summary of System Performance for Calendar Year: F2012
The wastewater treatment plant had four occurrences resulting in an exceedance of a daily parameter during the year,
The wastewater collection systems consistently met permitted limitations during the year.

No violations/defi(
No violations/defic
No violations/deflr
o violations/defic
No violations/defic
October No violations/deficiencies noted.
November No violations/deficiencies noted.
December No violations/deficiencies noted.
I1 Notification
Customers will be notified of the availability of this report with a message on their bills and copies
will be provided upon request.
IV. Certification
1 hereby certify that the informati n contained in thi ` eport is accurate and complete to the
best of my knowledge.
Signature mate 2/1 5/2t313
Printed Name M
artin Lashua Title: Regional Director

WJ
�.
North Carolina Department of Environment U- d Natural Resources
Division of Water Quality
Beverly Laves Perdue Coleen li Sullins Coe FreerTian
Governor Director Secretary
November 2, 2012
MARTIN LASITUA
C"AROLINA WATER ER RVIC E INCOF NC
PCB BOX 240908
CHARLOTTE NC 28 240908
SUBJECT: Payment Acknowledgment
Civil Penalty Assessment
(queens Harbor WWTP
Permit Number: NCO062383
Case Numbers: LV- 01 -008
Mecklenburg ; County
Dear Martin Lashua:
This letter is to acknowledge receipt of check number 871828 in the amount of $337.78 received from you
dated ,Tune 28, 2012. This payment satisfies in full the above civil assessment levied against the subject facility,
and this case has been closed. Payment of this penalty in no way precludes future action by this Division for
additional violations of the applicable Statutes, Regulations, or Permits.
If you have any questions, please call Robert L Sledge at 19- 07-63 8.
Sincerely,
Jovonali Weeder
cc: Central File
isor
z '.tif) `.. ict, ' te R,arAh ._ 27r""J�l r ...
it �S° t N,,X aF 76 � n'p
Ftt a+ 0, Nor.A
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11"

f
� E" —R FIL
North Carolina Department of Environment and Natural Resources
Division of Water Quality
Beverly Eaves Perdue Charles Wekild, P.E. Dee Freeman
Governor Director Secretary
June 15, 2012
CERTIFIED MAIL 7010 2780 0003 1461 9546
RETURN RECEIPT REQUESTED
Mr. Martin Lashua
Carolina Water Service Inc. of NC
PO Box 240908
Charlotte, North Carolina 28224
SUBJECT: Notice of Violation and Assessment of Civil
Penalty for Violations of N.C. General Statute
143-215.1(a)() and NPI ES Permit No. NCO0 2383
Queens Harbor WWTP
Mecklenburg County
Case No. LV-012-008
Sear Mr. Lashua.
This letter transmits a Notice of Violation and assessment of civil penalty in the amount of
337.78 (200.00 civil penalty+ $137.78 enforcement casts) against -Carolina Water Service Inc. of
NC.
This assessment is based upon the fallowing facts: A review has been conducted ofthe self -
monitoring data reported for February 2012 This review has shown the subject facility to be i
violation of the discharge limitations found in NPDES Permit No. N'C0068 . The violations are
summarized in Attachment A to this letter.
Based upon the above facts, I conclude as a matter of law that Carolina Water Service Inc. of
NC violated the terms, conditions, or requirements of NP DES Permit No. N O0 2 83 and North
Carolina General Statute (G.S.) 143- 15.1(a)(6) in the manner and extent shown in Attachment A. A,
civil penalty may be assessed in accordance with the maximums established by G.S. 143-
215.A(a)(2).
Based upon the above findings of fact and conclusions of law, and in accordance with authority
provided by the Secretary of the Department of Environment and Natural Resources and the Director
of the Division of Water Quality, I, Robert B. Krebs, Surface rater Protection Regional Supervisor
for the Mooresville Region, hereby make the following evil penalty assessment against Carolina.
WaterService Inc. of NC:
Mooresville Regional Office'
L lion„ W Past Center Ave., Suite 301 Mooresville, NC 26115 }Ire
Phone: [phone] Fax: [phone] Customer Service:1-877-623-6748 C�1" e3� t� �i�
lntemet: hftp:ttport l.ncdenr;orgl etch q
An Equa€ Opportunity `, Affirmative Motion Employer- 30% Recycled,110% Post t}onsumer paper NaNpalloy

For I of the one (1) violatic
NPDES Permit No. NC00623831
waters of the State in violation o
effluent limit for fecal coliform.
vim=
waters of the State in violation of the permit daily m
effluent limit for biological oxygen demand (BOD).
TOTAL CIVIL PENALTY
Enforcement costs
TOTAL AMOUNT DUE
Mice, you must do one of the following:
ty:
ude waiver form). Payment of the penalty will not foreclose farther
, any continuing or new violation(s).
t to the attention of.
Durce Compliance/Enforcement Unit
ri of Water Quality
,ail Service Center
, North Carolina 27699-1617
N

Please be aware that a request f+
below as they may relate to the reasona
remission is not the proper procedure f
legal iss
civil pen
below. I
consider,
(
(
(
rase note that all information presented in s
:d to consideration of the five factors listed
it of the penalty assessed. Requesting
r the violation(s) occurred or the accuracy
y assessment document. Because a
hearing, such a request must be
hearing and a stipulation that no factual or
,nt'that establishes why you believe the
�n of Water Quality at the address listed
ipproved the following factors shall be
s en1t factors in G.S. 143-28 .l(b) were
titloner,
ing environmental damage resulting from
tint of an accident;
)enadies for any previous violations; or
vent payment for the remaining necessary
fete and thorough statement in support of your request for remission,
a.ax vxsuvra. c.0 ,:s. v..�w,..+vc avuai:..x.xa..va.u, ay a,c tzxuva a✓uaaa�✓avav-caaau .a uvaa.aac uav a. c.a:au.av xx cszxvs A x�ya.ac t�:a.
an Administrative Hearing and Stipulation of Facts" form within thirty (0) ';days of receipt of this
notice. The Division of dater Quality also requests that you complete and submit the enclosed
"Justification for Remission Request." Both forms should be submitted to the following address:
Paint Source Compliance/Enforcement Unit
Division of Water Quality
1617 Mail Service Center
Raleigh, North Carolina 76 9-1 l 7
OR
3. File a petition for an administrative hearing with the Office of Administrative Hearings:
If you wish to contest any statement in the attached assessment document you must file a
petition for an administrative hearing. You may obtain the petition form from the Office of
Administrative Hearings. You must file the petition with the Office of Administrative Hearings

W
I
ministrative Hearings
,rvice Center
27699-6714
431-3000
,431-3100
n, must also be served on DE NR as follows:
Fhompson, General Counsel
rvice Center
27699-1601
iber (as found on page one, of this letter) on the petition.
ne of the options above within thirty (30) days of receipt of this notice, as

F-
ATTACHMENTS
cc: Mooresville Regional Office Compliance File / attachments
Raleigh Compliance/Enforcement File w/ attachments
Central Files w/ attachments
rk/ a

STATE OF NORTH CAROLINA DEPARTMENT OF ENVIRONMENT
AND NATURAL RESOURCES
COUNTY OF MECKLENBURG
IN THE MATTER OF ASSESSMENT WAIVER OF RIGHT TO AN
OF CIVIL PENALTY AGAINST ADMINISTRATIVE HEARING AND
CAROLINA WATER SERVICE INC. OF STIPULATION OF FACTS
NC
PERMIT NO. NCO062383
FILE NO. LV-2012-0089
Having been assessed civil penalties totaling $337.78 for violation(s) as set forth in the
assessment document of the Division of Water Quality dated June 15, 2012 the undersigned, desiring
to seek remission of the civil penalties, does hereby waive the right to an administrative hearing in the
above -stated matter and does stipulate that the facts are as alleged in the assessment document. The
undersigned her understands that all evidence presented in support of remission of this civil
penalty must be submitted to the Director of the Division, of Water Quality within 30 days of receipt of
the notice of assessment. No new evidence in support of a remission request will be allowed after 30
days from the receipt of the notice of assessment.
This the day of 2012
BY
ADDRESS
TELEPHONE

iber: LV-2012-0089
Carolina Water Service Inc. of NC
nburg
NCO062383
d: $337.78
Drtn when requesting remission of this civil penalty. You must also c
missio,rx, cri er cr Ri lZt to an drn riistratfve Hearin and Ski ulatio,
vraission of this civil penalty. You should attach any documents that
nest and are necessary for the Director to consider in evaluating your
be aware that a request for remission is limited to consideration of the
M
1�s as needed).
he violation was inadvertent or a result of an accident (Le, explain why the
re or something you could not prevent orpreparefor);
he violator had not been assessed civil -pna ties f�oran �revio�usyio�lations;
ve compliance).
(use additionalpages as necessary)

NORTH CAROLINA DIVISION OF WATER 0 ALIT
ASSESSMENT FACTORS
Violator: Carolina Water Service Inc. of NC
Facility: aeons II bor WWTP
County: eLenbr
CaseNumber: LV- 012-O089
Permit Number: NCO062383
1) The degree and extent of harm to the natural resources of the State, to the public health, or to
private property resulting from the violation,
o environmental harm has been documented from the BOCK and fecal coliform violations.
2) The duration and gravity of the violation;
The BOD concentration of 57 mg1L on February 22, 2012, exceeded the daily maximum permit limit
f 45.0 mg1L by 26.7%. The fecal coliform concentration of 2,400 CFLJ1100 mL on February 1, 2012,
exceeded the daily maximum hermit limit of 400 CFU/100 mL. by S 0W
3 The effect on ground or surface water quantity or quality or on air quality;
The effect on the receiving stream is unknown. BOZO is treated as an in -stream toxicant since it is an
oxygen -consuming waste; increased concentrations could reduce the amount of oxygen available to
aquatic organisms. Fecal coliform is an indicator species for possible pathogens and increased
levels can signal human health hazards.
) The cost of rectifying the damage, The cost is unknown.
) The amount of money saved by noncompliance;
The amount of money saved by noncompliance is unknown.
6) Whether the violation was committed willfully or intentionally;
The Division of Water Quality has no evidence that the violations were committed willfully or
intentionally; the permittee requested technical assistance in their NOV-NRE response.
7) The prior record of the violator in complying or failing to`comply with programs over which the
Environmental Management Commission has regulatory authority; and
There has been one previous CPA for the Queens Harbor WWTP, it was not issued in the past 1
months.
8) The; cost to the State of the enforcement procedures; The cost to the Division of Water Quality is
17.78.
Gate Robert B. Krebs, Regional Supervisor
Surface Water Protection - Division of Water Quality
Mooresville Regional Office

MONITORING REPORT(MR) VIOLATIONS for:
Report gate: 0 i15/12
Page: 2 of 4 '
*� Regtotl. or s the
. ,,, .
, Vit „ '" t t lmIen I � N ES
4, u
. ,;
77,
.
kk
PERMIT: NC:p020966
FACILITY: %►tarn of racer Mountain - "�eneer Mou girt W W iP
C: TYs Rx #on
REGION: Mooresville
Lim Lion
1w.*'.` ".' •'
{
" MONITOR G OUTFALL
a
VIOLATION
LOCATION PAlMETER � DATE REQUENC:Y
UNIT��F
MEAsE
LIMIT
CAL ULATED IREPOR�PPI
V LUE °l� OVER LIMIT
i
VIOLATION TYPE
VIOLATION ACTION
} 02-20fz�2 001
Effluent 80 5-Day (20 Deg. C) t! 02/25/12 Weekly
Co entration I
rng�l
45
16* q .5
Weekly Average ceded
None
l
02 -201 001
Effluent y i g - 02/29f12 Wee#y
Con entration
m /l
30 -
45.18 0.25
t i
Monthly Average Ext eded
None
02 -202 001 �
'ine, Total Resldral 02/1/12 2 leek
Effluent Chl:s,
t
fill
20 =��'
82��� 1,86�
Daily Maximum Exceeded
Norte
02 012 001 �
Effluent SO Total Suspen d a 02/11/12 eekly
ncentratlon
t /I
45 ',
wr �L r 2A9
Weekly AveragerrE�ceeded
�
None
w.
PERMIT. tl
FACILITY. Cl"of Cherry ille - Cherryville R
C OUN -Galston
_'
a.
REGION Mooresville
Imlt VliJlrtlCrrl }
a r- .n
a
MONITORING OUTFALL 1
� VIOLATION
UNIT OF
ALC.'ULATED1
REPO Ft PPI
PARAMETE DATE FREQUENCY:
MEASURE
LIMIT
VALUE % OVER LIMIT'
VIOLATION TYPE
VIOLATION ACION
0 - 1 001
�CATION
(fluent Chlori Total Residual 2/14/12 3 X week,..,
ugA
8
78 178.57 µ
Daily Maxt�murti Exceeded
N e _, /
PERMIT: NCO06 383
FACILITY. Caroline Weer Service IncOf NC - Queens Harbor
COUNTY: Mecklenburg
REGION: Mooresville
WWTP
Limit Violation
* MONITORING OUTFALL /
�I REPORT PPI
VIOLATION
LOCATION PARAMETER DATE FREQUENCY
UNIT OF
MEASURE
LIMIT
CALCULATED
VALUE /� C?V R LIMIT
VIOLATION TYPE
VIOLATION ACTION
tw` 02 -2012 Ot31
20 De
Effluent BC?D, 5-Day { #• C } _ 02/22t12 Weekly
mgil
45 -"°
5 ^' 25.67
Bally Maximum Exceeded
None: ---
Concentration
02-2012 001
Effluent Colifor , Fecal MF;'M-FC 0 /01/12 Weekly
#k/100ml
400 `
2,400 `" 500
Daily Maximum Exceeded
Nona
Broth,44.5
0

e°.FiLE
WWI
NCDENR
North Carolina Department of Environment and Natural Resources
Division of Water Quality
Beverly eves Perdue Charles Wkild, P. E lee Freeman
Governor Director Secretary
August 10, 2012
Mr. Adam James
Wastewater Operations Area Manager
Carolina Water Service, Inc.
P.O. Box 240908
Charlotte, NC 28224 Subject: Technical Assistance
Queens Harbor WWTP
Saddlewwood WWTP
Dear Ada
A request for technical assistance for (queens Harbor was made and a site visit was
scheduled for July r, . Plant operations were reviewed with the operators as to solids handling,
and process control parameters. Violations have occurred in February and April of 2010, and'
February and March of 2012, with none in 2011.
Queens Harbor is an AerolVlod package plant, the 1 ILSS seemed to be at a normal
level, the dissolved oxygen was not excessive even though the aeration is on continuously. The
chlorine level before disinfection was 3 mg/l which is high but fecal coliform, had been exceeded
several times so we focused on the chlorine basin and dechlornation procedures for compliance
problems.
When grab samples are taken for the fecal samples it is usually during late morning
hours with low flow conditions. In discussing this with the operators they tyke a sample from the
weir or just behind the weir plate. In doing this any floating debris could be pulled into the
sample bottle when submerged so extreme care should be taken not to get clumps of floating
solids since this will contain microorganisms that may not have had contact with chlorine.
The sludge blanket was then checked in the chlorine contact basin and found to be at the one foot
level: This can be contributing to the floating solids in the effluent. The basin was pumped clown
d also found to be short circuiting due to the baffle separation that was added for
dechlorination. This has been corrected and the plant has returned to compliance.
1617 Mail Service Center, Raleigh, North Carolina 27699-1617
Location 512 tit. Salisbury St: Raleigh, North Carolina 27664
Phone: [phone] i FAX. [phone] t Customer Service: 1-877-623-6748
Internet; .ncwate ua#i .o One
Ar,Ewquai OpportunitytAffirmative Acttor=Employrr NorthCarohna
Nahmally

Mauldin
.tune 5,2012
Page 2 of 2 '
While at Queens Harbor on July o, we discussed the high chlorine levels and the high
concentrations of sodium bisul ite that would be required to remove the chlorine, While this was
in compliance with the dechlorination limits it could easily cause the elevated BOD values since
the bisulfate can also be considered as an oxygen scavenger and deplete the dissolved oxygen in
the BOD analyses. This was immediately ately connected to be the same procedure used at
Saddlewood WWTP and causing the elevated numbers for that discharge.
reduction in dosages of soda h pochl gate (chlorine) and sodium bisullite was made for
Saddlewood immediately and the discharge was in compliance for the month of July 2012 as
observed on the site visit and records review for this facility on July 31, 2012. Using a tablet
system without control proportional to the flow and the concentration of chlorine is a difficult
balance. Currently one tablet is being placed in the box to gradually dissolve this seems to be
sufficient at this time but not precise.
Currently bath plants are in compliance and the operators understand better how the
plants are to be operated and samples collected. If 1 can be of any further assistance phase call
e 7-235-21 t for any other plant problems that you should encounter at any of the facilities.
Sincerely,
Barbara Safford
Technical Consultant

United States Environmental Protection Agency Form Approved.
EPA Washington, D<C. 20460 OMB No, 2040-0057
Approval expires 8-31- 8
Section A: National Data System Coding (Le,, PCS)
Transaction Code NPDES yr/molday inspection Type Inspector, Fac Type
21 Remarks
Inspection Work Crays Facility Self -Monitoring Evaluation Rating B1 --- ---- ----- Reserved -----
671 2. i 69 7071 72173L_U74 75LJ ij 80
Section B: Facility Data
Name and Location of Facility Inspected (For Industrial Users discharging to PO , also include Entry Time/Date Permit Effective Date
POTVV name and NPDES permit Number)
10:00 AM 12107106 10/08/01
Queens Harbor WVVTP
Pine Harbor Rd NCSR' 1113 Exit Time/Date Permit Expiration Date
Charlotte NC 28210 12:30 PM 12/07/06 15/0 /30
Name(s) of Onsite Representative(s)/Titles(s)/Phone and Fax Number(s) Other Facility Data
1!1
Robert Adam James£ORC1764-525-7990t
Name, Address of Responsible Official/Title/Phone and Fax Number
Contacted
Carl Daniel,P0 Box 246908 Charlotte NC 28224090811704-52-7990170452 8174 No
Section C: Areas Evaluated During inspection Check only those areas evaluated}
Operations & Maintenance ■ Self -Monitoring Program ■ Sludge Handling Disposal Facility Site Review
Section : Summary of Findin f omment Attach additional sheets of narrative; and checklists as necessa
(See attachment summary)
Name(s) and Signature(s) of Inspector(s) Agency/Office/Phone and Fax Numbers Date
Barbara Sifford MRO WQ1i704- 63-1699 Ext 2196/
Signature of Management 0 A Reviewer Agency/Office/Phone and Fax Numbers Date
EPA Form 3566-3 (Rev 9-94) Previous editions are obsolete,
Page ## 1,

aection Date:
Permit: NG0062
83
t2
Owner - Facility: ; Queens Harbor WWTP
inspection Type: Technical Assistance
.».� .� ..
fix aYes No NA NE
Does
Judge
Coral
Cie-chl
Type t
Is the
Is star
Is do
Are thi
! omf
wh ct
(t
oil
t
lc c�liiitefic3iiCe
generally clean with acceptable' housekeeping? 10000
acility analyze process control parameters, for ex-. Mt_SS,`M RT, Settleable Solids, pH, Do, Sludge 11 0 0
l other that are applicable?
4nation
Yes No NA
N
system ?
Tablet
wd ratio proportional to chlorine amount (1 to )?
11 0
ge appropriate for cylinders?
In 0 0
chlorination substance stored away from chlorine containers?
■ Cal 0
0
tablets the proper size and type?
in 0 0
D
lent: Residual chlorine its over 2.0 mgfl requiring excessive dechlor to remove
maybe adding to the dissolved oxygen demand in the BOD bottles.
let de -chlorinators operational?
01
r of tubes in use?
2
tent: Residual chlorine levels after dechlorination are below the permitted limit.
Kill -Liquid
Yes No NA
NE
adequate reserve supply of disinfectant?
80 0
0
n Hypochlorite) Is pump feed system operational?
a
0
Storage tank containment area adequate? (free of leaks/open drains)
fuel of chlorine residual acceptable?
ontact chamber free of growth, or sludge buildup?
in °—
chlorine residual prior to de -chlorination?
lent: During low flow conditions it is difficult to obtain e sample from the weir
i} so the grab sample is dipped from just behind the weir in doing this; any particle
s floating on the surface of the effluent could trap solids and thus contribute to
wated fecal counts that are obtained from time to time.
t I'f
Yes No NA
EVE
iposite sampling flow proportional? 0 D
iple collected below all treatment units?
aer volume collected? 0 ■
tubing clean? 0 ■
Page ##

United States Environmental Protection Agency Form Approved,
EPA Washington, D.G. 20460 OMB No, 2040-0057
tA Water G n ena, . Approval expires 8-31-98
Section A: National Data System Coding (Le,, PCS)
Transaction Code NPDES yr/mo/day Inspection Type Inspector Fac Type
1 LN1 2 L5 1 31 NCO060755 111 121 12/07/31 17 18LDI 19 1A 20U
Remarks
211 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 Lj_jj 61
Inspection Work Days Facility Self -Monitoring Evaluation Rating Bi QA
671 169 70 71 U U 72 UN 731 1 174 75 L-L-j 80
Section B: Facility Data
Nameand Location of Facility Inspected (For Industrial Users discharging to P01-W, also include Entry Time/Date Permit Effective Date
P0TVV name and NPDES permit Number) 10:15AM 12/07/31 10109/01
Saddlewood VVVVTP
End Of Fair Meadows Ct Exit Time/Date Permit Expiration Date
Gastonia NC 28052 12:15 PM 12/07/31 15/08131
Name(s) of Onsite Representative(s)rritles(s)lPhone and Fax Number(s) Other Facility Data
Richard W. Alexander/ORC004-525-79901
Name, Address of Responsible OfficialMitle/Phone and Fax Number
Contacted
Martin J Lashua,PO Box 240908 Charlotte NC 282240908/Regional Director/704-525-7990/ No
Section C: Areas Evaluated During Inspection (Check only those areas evaluated)
Operations & Maintenance a Self -Monitoring Program 0 Sludge Handling Disposal a Facility Site Review
I Laboratory
Section D: Summary of Finding/Comments Attach additional sheets of narrative and checklists as necessary)
(See aftachment summary)
Namets) and Signature(s) of Inspector(s) Agency/Office/Phone and Fax Numbers Date
Barbara Sifford MRO WQ//704-663-1699 Ext,21961
Signature of Management Q A Reviewer Aqency/Office/Phone and Fax Numbers Date
EPA Form 3560-3 (Rev 9-94) Previous editions are obsolete.
Page # 1

PermW NCO060755 Owner --Facility: Saddlewood WWTP
Inspection Date: 07/3112012 Inspection Type. Technical Assistance
Operations & Maintenance
Yes No NA NE
Is the plant generally clean with acceptable housekeeping?
U000
Does the facility analyze process control parameters, for ex, MLSS, MCRT, Settleable Solids, pH, DO, Sludge M 0 0 0
Judge, and other that are applicable?
Comment -
De -chlorination
Yes No NA NE
Type of system ?
Tablet
Is the feed ratio proportional to chlorine amount (I to 1)?
al o n- o
Is storage appropriate for cylinders?
o 0 IND
# Is de -chlorination substance stored away from chlorine containers?
in 0 00
Comment:
Are the tablets the proper size and type?
10000
Are tablet de -chlorinators operational?
IV 0 C1 0
Number of tubes in use?
Comment: sodium bisulfite used as the de -chlorination chemical is also an oxygen
scavenger and if over feed could be depleting the dissolved oxygen in the BOD bottle
resulting in higher readings. The laboratory does not have any way to reduce this from
the sample as used to be done if too much chlorine was in the sample.
Disinfection -Tablet
Yes No NA NE
Are itablet chlorinators operational?
0000
Are the tablets the proper size and type?
a D 0 0
Number of tubes in use?
1
Is the level of chlorine residual acceptable?
IM000
Is the contact chamber free of growth, or sludge buildup?
IN000
Is there chlorine residual prior to de -chlorination?
15000
Comment: Reduced the amount of chlorine tablets used to reduce the concentration
and the amount of bisulfite needed to reduce the chlorine residual. Feeding tablets is a
matter of dissolving as the water flows over them which is not really controlled dosing as
a pounds per gallon feed rate would be if gas or liquid was used. If reducing to one
tablet does not work may try feeding the sodium hypochlorite solution for better control
under the low flow conditions. Currently this seems to be working.
Page # 3

'Cut�li�n-ties, Inc"
�..
Fit, i "
July 26; 2012
r. Robert B Krebs
Regional Supervisor
Surface Water Protection
610 Fast Center Ave, :Suite 301
Mooresville, NC 28115
e: Saddlewood'W P
NPD S NCO0 0755
NOV- 012-L -036
Dear Mr. Krebs,
We are in receipt of your letter concerning the above referenced matter and respond as follows;
The BOO samples that were collected in April 2012 exceeded the permitted daily limit of 7.5 mg/1 which also caused the
monthly BOO average to exceed the permitted limit of 5.0 mgf 1. We have investigated the B D exceedences extensively and
are not able to definitely conclude the cause for this one parameter's exceedences of the permitted limit. All other
parameters are well within the permitted requirements.
In our investigation to this matter, we have made the following changes at the wastewater treatment plant:
• We replaced timers and solenoid valves that operate the return sludge and skimmer lines that were found to be
operating sporadically.
• The air blowers were checked to insure they were properly operating and supplying sufficient air to the plant. Blower
## 1 was found to be pulling high amps; therefore, the motor and blower was rebuilt.
• Blower run tunes were increased to supply additional air to the aeration basins.
• A small air leak was noticed when the timer called for the skimmer to operate which caused some slight bubbling in
the clarifier. This line was immediately repaired.
• We collected additional BOO samples above and beyond the permitted requirements after each of the above
changes were made, but continued to exceed the permitted limits.
In addition to the efforts listed above, we contacted our contracted laboratory and expressed our concerns regarding the high
BOO results. The laboratory investigated with their Quality Assurance Manager and could not find anything wrong in their
methods or procedures. In addition, effluent samples were collected and split between two different laboratories. The
analyses did show some variance in the results between the two laboratories but nothing significant. Since we could not
determine the cause of the continued exceedences, Ms. Barbara Sifford in Technical Assistance was contacted on 2 12 to
help us determine the cause.
a [Irides, Inc, cmpany Carolina Wafer Service, Inc, of North Carolina
P.O. Box 240908Charlotte, NC 28224P; 704-5 - . 704-525-8174
5701 Westpark Dr., Suite 101 o Charlotte, NC 28217 w,uiwater.com

Arjiri7A]
�..M
NCB N
North Carolina Department of Environment and Natural Resources
Division of Water Quality
Beverly Eaves Perdue Charles Wakild, P.E. Dee Freeman
Governer Director Secretary
July 18, 2012
Mr. Martin L.ashua
Carolina Water Service Inc. of NC
PO Box 240008
Charlotte, North ;Carolina 28224
Subject: Notice of Violation — Effluent Limitations
Tracking : NOV-2012-LV-0366
Queens Harbor WWTP
NPDES Permit No. NCO062:383
Mecklenburg County
Dear Mr. Lashua:
review of the April 2012 self -monitoring report for the subject facility revealed a violation of the
following parameter at Outfall 001:
Date Parameter Reported Value Permit Limit
4/24112 BOD 52.0 mg/L.45.0 mg/L. (Daily maximum)
Remedial actions, if not already implemented, should be taken to correct the noted any problems.
The Division of Water Quality may pursue enforcement actions for this and any additional violations. if
the violations are of a continuing nature„ not related to operation and/or maintenance problems, and
you anticipate remedial construction activities, them you may wish to consider applying'for a Special
Order by Consent (SOC),
If you have questions concerning this matter or to apply for a SOC, please do not hesitate to contact
Ms. Marcia Allocco at [phone].
Sincerely,
t3 'h '
Robert B. Krebs
Surface Water Protection
Regional Supervisor
Point Source Branch
R. belle, MCQP
MA
Mooresville Regional Office
Location: 610 East Center Ave., Suite 301 Mooresville, NC 28115 lit Phone: [phone] Fax: [phone] \ Customer Service: 1-877-623-6748 ��l �c� C� � T�
Internet: hftp:fiportal.ncdenr,org1web1wq y
An Equal Opportunity � Affirmative Action Employer -- 30% Recycled/10% Post Consumer paper Natur// �

fi-7fFA F I L E/;
ACDENR
North Carolina Q p rl:m nt of Environment and Natural Resources
Division of Water duality
Beverly Eaves Perdue Charles Wakild, P.E. Dee Freeman
Governor Director Secretary
June 21, 2012
Mr. Martin Lashua
Carolina Water Service Inc. of NC
PC) Box 240908
Charlotte, North Carolina 28224
Subject: Notice of Violation
Tracking : NOV-2012-LV-0308
Queens Harbor WWTP
NPDES Permit No, NC O062 83
Mecklenburg County
Deer Mr. Leshua:
review of the March 2012 self -monitoring report for the subject facility revealed violations of the
following parameters at Outfall 001:
Date Parameter Reported Value Permit limit
3 6/12 Fecal coliform 590 CFU/100 mL 400 Fi /100 m (Daily maximum)
Remedial actions, if not already implemented, should be taken to correct the noted any problems.
The Division of Water Quality may pursue enforcement actions for this and any additional violations. if
the violations are of a continuing nature, not related to operation and/or maintenance problems, and
you anticipate remedial construction activities, then you may wish to consider applying for a Special
Order by Consent (SOC).
If you have questions concerning this matter or to apply for a SOC, please do not hesitate to contact
Ms. Marcia ,Allocc t at (7 4) 235-2204.
Sincerely,
Robert B. Krebs
Surface Water Protection
Regional Supervisor
cc: Point Source Branch
R. Rozzelle, MCWQP
MA
Mooresville regional Ofdc
Location: 610 East Center Ave.. Suite 301 Mooresville, NC 28115 On
Phone: [phone] t Fax: [phone] Customer Service:1-877-623- 748 N16iMarohna
Internet: hftp://portal.ncdenr.org/web/wq
An Equal Opportun4 i Affirmative Action Employer- 30% €decycled110% Post ('onsumer paper AahaullY

gnVA
WA
N NR F I LE
North Carolina Department of Environment and Natural Resources
Division of Water Quality
Beverly Eaves Perdue Charles Wakild, RE, Dee Freeman
Governor Director Secretary
May 25, 2012
CERTIFIED MAIL #7010 2780 0003 1461 0515
RETURN RECEIPT REQUESTED
r. Martin Lashua
Carolina Water Service Inc. of NC
PCB Box 240008
Charlotte, North Carolina 284
Subject. Notice of Violation and Notice of Recommendation for Enforcement
Tracking #. N 1V-2012-LV-0263'
Queens Harbor WWTP
NPOES Permit No. NCO062383
Mecklenburg County `
Dear Mr. La hua
A review of the February 2012 self -monitoring report for the subject facility revealed violations of the
following parameters at Cutfall 001,
Date Parameter Re ortod Value Permit Limit
2 22/12 BOD 57.0 mg/L45.0 mg/L (Daily maximum)
/1/12 Fecal coliform 2,400 CFU/100 mL 400 CFU/100 mL (Daily maximum)
A Notice of Violation and Notice of Recommendation for Enforcement (NOON E) is being issued
for the noted violations of North Carolina General Statute ( .S.) 14 -215.1 and NPDES Permit No,
NCO06238:3. Pursuant to G.S. 14-215.6A, a civil penalty of not more than twenty-five thousand
dollars ( 2 a,000.00) may be assessed against any person who violates or fails to act in accordance'
with the terms, conditions, or requirements of any permit issued pursuant to G.S.14-215.1.
If you wish to provide additional information regarding the noted violations, request technical
assistance, or discuss overall compliance please respond in writing within 10 days of receipt of this
Notice. A review of your response will be considered alone with any information provided on the
February 2012 Discharge Monitoring Report. You will then be notified of any civil penalties that
may be assessedregarding these violations. If no response is received in this Office within the
10-day period, a civil penalty assessment may be prepared.
Remedial actions, if not already implemented, should be taken to correct any problems. The Division
of Water Quality may pursue enforcement actions for this and any additional violations.' If the
violations are of a continuing nature, not related to operation and/or maintenance problems, and you
Mooresville Regional Office
Location: 610 East tenter Ave., Suite 301 Mooresville, NC 28115 One
Phone: [phone] t Fax. [phone] Customer Service: 1-877-6 3-6748 NofffiCarofina
Internet: http:I/portal.ncdenr,oq;;1web1vvq
An Equal Opportunity t Affirniative Action Employer - 30% RecycledMO% most Consumer Paper Natmilly

y
F11
z,
June 1, 2012
Mr. Robert 6 Krebs
Regional Supervisor
Surface Water Protection
10 East Center Ave, Suite 301
Mooresville, NC 28115
Re: Queens Harbor WWTP
NPDES NCO06238
NOV-2012-LV-0263
Dear Mr. Krebs,
We are receipt of your letter concerning the above referenced matter and respond as follows,
The single BOD sample that was collected on 2/22/12 exceeded the permitted daily limit of 45 mg/l with a result of 57.0 mg/l
The plant was in full compliance with the permit's monthly average of 30.0 mg/l with a monthly BOO average of 28.5 mg/l. All
prior', weekly samples for this parameter show full compliance with the LADES permit limits. The fecal sample that was
collected on 2/1/12'exceeded the permitted daily max of 400 cfu/1OOml with a result of 24O0 cfu/ml. All subsequent sampling
for this parameter show full compliance with the NPDES permit limits. We have reviewed our plant operations, sampling
collection and transportation procedures and could not identify a cause for the unusual spikes. We would like to request
technical assistance to help us determine the cause of these exceedences.
I can be contacted at rgj2mes uiwater, or by telephone [phone].
Sincerely,
Adam James
Area Manager
Cc; Martin Lashua
Tony Konsul
allblities,Inc. cmpanyCarolina Water Service, Inc. of North Carolina
P.O. Box 240908 0 Charlotte, NC 28224 0 P; 704-525-7990 0 F; 704-525-8174
5701 Westpark Dr,, Suite 101 # Charlotte, NC 28217 .uiwater.com

74
_71V
ir&E-NR F1
Ei�"
North Carolina Department of Environment and Natural Resources
Division of Water Quality
Beverly Eaves Perdue Charles Wkild, P.E. lee Freeman
Governer Director Secretary
March 3, 2012
Mr. Martin Lashua, Regional Director
Carolina Water Service, Inc. of NC
PO Box 240908
Charlotte, NC 28224
SUBJECT: Compliance Evaluation Inspection
Queens Harbor Subdivision WTP
NPL7ES Kermit No. NCO062383
Mecklenburg County, NC
:Dear Mr. I.,ashua.
On January 26, 2012, Mr. Andrew Martin of the Mecklenburg County Water Quality Program
(MCWQP) conducted an inspection at the subject facility. This inspection was conducted as part of
cooperative working agreement between Mecklenburg County and the Division of Water Quality. The
enclosed report should be self-explanatory,
If you have any questions concerning this report or any other matters, please do not hesitate to call Ms.
Alloccc, at this office.
Sincerely,
for Robert B. Krebs
Regional Supervisor
Surface Water Protection;
Enclosure
cc: Rusty Roelle, MC"tQP
Mooresville Regional Office On
Location: 610 Fast Center Ave., Suite 301, Mooresville, NC 28115 ? `a� � �1a
Phone: [phone] i Fax: [phone] t Customer Service: 1-877.6 3-6748
Internet, www.newaterquality.org Natwull#
An Equal Opportunity 1 Affirmative Acton Employer — 30% Pecycletl110ro Past Consumer paper

5 NCO062383 12/01/26
Remarks:
Inspector: Mecklenburg County Wate
Bays Facility Self -Monitoring Rating
d
Ij t
r Quality Program
B1 QA Rese
on WWTP 10-
Exi
11i
resentatives/T tle/Phone Number;
. ORC i (704) 3 1-065
/ C — Area Manager l (7 4) 376-8973
ap CRC l [phone]
Zesponsible Officinal:
nl Director
n. of N
Records/Reports ZSelf-Monitoring Program Z Si
Facility Site Review [:1 Compliance Schedules C] Pr
Effluent/Receiving Waters Z; Laboratory El Stt
Title: Regional Manager
Phone Number: [phone]
r'^nfnr+faarr^ kin
d Pollutio
i7 Othar•
Signature(s) of lnspector(s): en y/Offi+cerrel ph ne: mate:
Andrew Martin MCW P 1 704 336-3982 March 25, 201
Signature of R vi r: Agency/Office: Bate.
aCENR — Division of Water Quality
Marcia Alloc o Surface Water Protection - Mooresville
Etqiorial Office March 30, 22012
EPA Form 3560- (Rev 0- 4) Previous editions are obsolete

F
GENERAL:
241IN!"
4ild 8� tf* 64a4it*M
FLOW MEASUREMENT:
Effluent flow is continually measured and recorded using a float -and -pulley level recorder in
conjunction with a fit -notched weir. Instrument Service Inc. (ISI) calibrates flow equipment. The
equipment was last calibrated on June 28, 2011.

F
measurements at multiple points downstream of the entry point to document any negative
impact. Failure to report the bypass of collection system, pumping station or treatment facility
subjects violators to penalties of up to $25,000.00 per day per violation.

Performance Ann
1. General Information
tion
Facility/System Name Queens Harbor
Service Area Includes: Queens Harbor / Yachtsman / Pier Point
Responsible Party: Carolina Water Service; inc. of SIC J
Contact name and Area Manager - Adam lames 704-525-7990
Phone
Applicable Perrmit(s): and WQCCJf3397
NCO06 383:Operation of the 0.150 M D wastew
Bar screen, Dual aeration basins with clarification
Description of chlorinators, Effluent pump station, Aerobic dige.
Collection System or
trbrnit by Frrlll f'rrt Four
3VD
Q .f .L T a
jai Report
County Mecklenburg
ater treatment system with the fol'lowino components:
appurtenances.
11. Performance
Overall `Summary of .System Performance for Calendar Year: F011
The wastewater treatment plant consistently met permitted limitations during the year.
The wastewater collection system had one occurrence that resulted in a Sanitary Sewer Overflow (SSO).

FILE
NCDENR
North Carolina Department cf EmAronment and Natural Resources
Division of later'Quality
Beverly Caves Perdue Ccieen H, Sullins Dee Freeman
(:cerncr Cireetcr Secretary
A-pril 1, 21011
Mr. Martin Lashua, Regional Director
Carolina Water Service, Inc. of NC
PCB Box 240908
Charlotte; NC 28224
SUBJECT: Compliance ce Evaluation Inspection'
Queens Harbor Subdivision WWTP
PDES Permit No. NCO062')8'1
Mecklenburg County;, NC:
Dear Mr. Lashu a .
On March 22, 2011, Mrs. Al yah Owens of the Mecklenburg County Water Quality Program
( CWQP) conducted an inspection at the subject facility. "This inspection was conducted as part of a
cooperative working agreement between Mecklenburg County mid the Division of Water Quality. The
enclosed report should be self-explanatory. if you have any questions concerning this report or any
other matters, please do not hesitate to call Ms. Allocco or me at this office.
Sincerely,
for Robert I . Krebs
Regional Supervisor
Surface Water Protection
Enclosure
cc. Rusty Rozlle, MCWtP
Mooresville Regional Office
Location: 610 East Center Ave., Suite 3f11, Mooresville, NC 28115 � o)
Phone: [phone] Fax [phone]l CustornerService: ?•377-623.6748 C? cti C� 91 �
Internet: www,ncwratergua6ty.org Vt

United States Environmental Protection Agency Form Approved.
EPA
Washington DC 20460 ! OMB No, 2940-005 t
Water Compliance Inspection Report Approval Expires 8r31f98
Section A: National Data System Coding
Transaction Code NPPS Yr1Mo/Gay Inspection Type Inspector Facility Type
NCO0 7 3539 11 /03122 S C
1
Remarks:
Inspector: Mecklenburg County Water Quality Program
Inspection Work [keys Facility Self -Monitoring Rating 131 CAA Reserved
10 4 N N
Section iS:iFacility Data
I Name and Location of Facility Inspected: Entry Time/[late: Permit Effective: 4
Queens Harbor Subdivision WVVTP 10A5 AM 03/22/2011 August 1, 2010
Off Yachtsman Harbor Dr. Exit Time/mate: Permit Expires:
Mecklenburg County, N
11:4 a AM 03/22/2011June 30, 2015
Name(s) of Can -Site Representatives/Title/Phone Number:
Mr. Jeff Woolard / CWS — CRC 1(704) 61-0 51
Mr. Robert Adam James / CW S — Area Manager / (7 04) 376-8973
Mr. Chris LeCroy 1 Back-up ORC / [phone]
Name and Address of Respdnsible Clffi ial.-
Title: Regional Manager
Mr, Martin L.ashua, Regional Director —
Carolina Water Service, Inc. of NC Phone Number: (704) 25-7999
PO Box 240908 _ _a
Charlotte, NC 28224 Contacted: No
Section C: Areas Evaluated [luring Inspection
( Permit Flow Measurement Operations & Maintenance Sewer Overflow
Records/Reports Z Self -Monitoring Program i Sludge Handling Disposal El Pollution Prevention
Facility Site Review ❑ Compliance Schedules Pretreatment Program Multimedia
Z Effluent/Receiving Waters Laboratory [ Stormwater Other:
,"Section D: Summary of findings/Comments
See Attached Summary
Signature(s) of Inspector(s): Agency/Office/Telephone: [late: �
Andrew Martin MC WQP-LEP _ 36-39 2 March 31, 2011
Signature of Reviewer: Agen!�y/Office Date-
NC DE R — Division of dater Quality
Marcia Allocco Surface Water Protection -- Mooresville Regic:nal Office March 31, 2611
EPA Form 3560- (Rev 9-94);Previous editions are obsolete

PER_NIT:
packWte-tine v
pump station. The facilit-v also operates and maintains t (
throat out the community. A diesel generator and a 500-g
can site.
The certification classification for itiC 00 23 3 requires th.
_L_ .__ fl"tn/`\ _. i.i_ _ r' :_.1- n 1" 7 .,.._..i "tX`n.+:. T1,_11 .a.:,._ e
is staffed (ORC and back -tip) with personnel tha
)RDS/REPORTS:
;orris and loos are maintained on site at the facility
ip generator and mechanical systems. All, records
:)le.
LITY SI"1 E RE IE II:
is located in the Queens Harbor Subdivision
ms and several private residences along an
[nuer to allow Carolina Water Service to op(
>rnponents would function only in a hack-u
YY:4 YL LAtU11A4d1{AA4+.b. 1Sf€e`.+'�R u€.}tx. v�. ititt t. u:xu sw�
to screening and security for the. facility,
€gust is 2010, "anti will expire on jun 3 .
ewatar treatment system, It is permitted to
to clarification moc` ales, dua` . chitin e contact
Dn system, an aerobic dia�ester, and an effluent
influent lift stations that are located
zllon fuel storage tank are permanently located
t the facility have an operator in responsible
ontrol, System (WW-2) certification. The
wssess the appropriate operator certification.
a locked building which houses the facility
ipected were well organized and readily.
{, '� 1
treet. Low treatrr,
:LYikJ{g�,f k{AY 4RV AIL 4S. ta. f u
ax>roz ; rp inctn11Pfi af:tht, two influont
stations.
ElxFil UE?VT/RECE IaLN WATERS:
Outfall 00I discharges via an effluent pump station into the:, main channel of Lake Wylie,
a WS-V and B water in the Catawba River Basin.
FLOW MEASEJRENIENT:
Effluent flow is continually measured and recorded using a float -and -pulley level recorder in c>onjuncti
with a V-notchei weir. Instrument Service Inc. (ISI) calibrates the flow equipment; it was last c;alibr t
on January 21, 2011.
SELF -MO IT(Jl LNG PROGRAM:
Discharge Monitoring Reports (DMRs) were reviewed for the period of February 2010 through Januar
2011, The DlvtRs Indicate that the facility was in compliance with permit monitoring requirements at
discharge Bruits during the review period, except for the following:

vil
LABORX
,ffluent fecal coliform concentration of 11,000 CFU/1 00 mL was reported on February 4,
), which exceeded the maximum daily limit of 400 CFU1/100 m,L. This violation was
•essed under separate cover by the Division of Water Quality through the issuance of a Notice
'iolation (NOV-2010-LV-0180).
1
.tfluent fecal cotiform concentration of 17.700 CFIU/100 mL was reported on April , 20 0
-,h exceeded the maximum daily limit of 400 CFU/100 rnL. This violation was addressed
Wr separate cover by the Division of Water Quality through the issuance of a Notice of
lation (NOV-20 I O-LV-0275).
ORY:
tier Service, Inc, of NC is certified by the Division of Water Quality to perform field
boratory analyses (NC Laboratory Certification 95228) and contracts with Prism
hie. (NC Laboratory Certification #402) and K & W Laboratories (NC Certification #559)
.11 other analyses specified in the permit, K & W Laboratories and Prism Laboratories, Inc.
were not evaluated during this inspection. A review or docurraentation and instrumentation associated
with field parameter laboratory analyses was completed during the< inspection. No deficiencies were
found.
SLUDGE DISPOSAL:
Sludge is pumped and hauled from the aerobic digester by L & L Environmental, Inc. Evaluation of the
waste -hauler was not conducted during this inspection.
Z�
SEWER OVERFLOW
Please be advised that pursuant to Part 11, Section E of your NPDES permit and North Carolina
Administrative Code (NCAC.) 15A 2B .0506 (a)(2), any failure of a collection system, pumping station or
treatment facility resulting in a bypass without treatment of all or any portion of the wastewater shall be
reported to the appropriate regional office (Mooresville Regional Office 7 04/66' ) - 1699) as soon as
possible but no later than 24 hours from the time the permittee became aware of the bypass. For
spillsibypasses that occur in Mecklenburg County, it is requested that MCWQP be notified at 704/336-
5500. Spills occurring on weekends or holidays can be reported by calling the North Carolina Division of
Emergency Management at 919/733-3300. A written report shall also be provided within five (5) days of
the time of the incident. The report shall contain a description of the bypass, and its cause; the period of
the bypass, including exact dates and time-,, and if the bypass has not been corrected, the anticipated time
it is expected to continue; and steps taken (or planned) to reduce, eliminate, and prevent recurrence of the
similar events. Any spill that reaches surface waters (i.e, any spill that reaches any water already present
in a conveyance, stream, ditch, etc.) or any spill greater than 1,000 gallons on the ground that does not
reach surface waters must be reported.
An adequate spill response for those spills reaching surface waters should include an evaluation
downstream of the point at which the spill entered surface waters to determine if a fish kill occurred. The
evaluation should also include the collection of upstream dissolved oxygen and PH measurements for
background information and dissolved oxygen and pH measurements at multiple points downstream of
the entry point to document any negative impact. Failure to report the bypass of collection system,
pumping station or treatment facility subjects violators to penalties of up to $25,000-00 per day per
violation.

k-uun€y ivieMennurg
;and Area Manager Ad
appurtenances.
I(. Performance
Overall Summary of System Performance for Calendar Year: 2010
The wastewater treatment plant had three occurrences of exceeding permit limits during th
The wastewater collection system had no occurrence that resulted in a sanitary sewer overfl
FEB 17
CU LI
s tyE

Ai7LA
NCDENR
North Carolina Department of Environment and Natural resources'
Division of Water Quality
Beverly Eaves Perdue Coleen H. Sullins Dee Freeman
Governor Director Secretary
July 21, 2010
Mr. Tony Konsul
Regional Manager
Carolina Water Service, Inc. of N
Fast Office lox 24008
Charlotte, North Carolina '28224
Subject: Notice of Violation - Effluent Limitations
Tracking ##.NO-2010-LV-0 7
CWS Queens Harbor WWTP
NFI ES Permit No. NCO062383
Mecklenburg County
Dear Mr. Konsu I:
A review of the April 2010 self -monitoring report for the subject facility revealed a violation of the following
parameter:
Pipe Parameter Reported Value Permit Limit
001 Fecal Coliform 2700/100 ntl 400/100 ml (daily maximum)
Remedial actions, ifnot already implemented, should be taken to correct any problems. The Division of Water
Quality may pursue enforcement actions for this and any additional violations. If the violations are of a continuing nature,
not related to operation and/or maintenance problems, and you anticipate remedial construction activities, then you may
wish to consider applying for a Special Order by Consent. You may contact Mr. Jahn Lesley of this Office for additional
information.'
If you have questions concerning this matter, please no not hesitate to contact Mr. Lesley or me at 704/663-1699.
Sincerely,
Robert B. Krebs
Surface Water Protection
Regional Supervisor
cc: Point Source Branch
Mecklenburg County Water Quality; Protection
Mooresville Regional Office
(_oration: 610 East Center Ave., Suite 301 Mooresville, NC 28115 One
Phone: [phone] Fax [phone] \ Customer Service: 1-877-623-6748 NorthCaarolina
Internet. i1t,'r fE ,c iT, A,"lt
ly
An Equal opportunity t Affirmative Action Employer - 50% ReCycled/10% Past Consumer paper

,"`
NCDENR
.`
North Carolina Department of Environment and Natural Resources
Division of Water Quality
Beverly Eaves Perdue Coleen H. Sullins Dee Freeman
Governor
Director Secretary
May 20, 2010
r. Adam James, Area Manager
Carolina Water Service, Inc'. of NC
Post Office Box 240908
Charlotte, North Carolina 28224
Subject: Notice of violation - Effluent Limitations
Tracking t NOV- 010-L -0180
C W S Queens Harbor W WTP
NPDES Permit No. NCO062383
Mecklenburg County
Dear Mr. James:
A review of the February 2010 self -monitoring report for the subject facility revealed a violation of the following
parameter:
Pipe Parameter Reported Value Permit Limit
001 .Fecal Coliform 11 000/100 trill 400/100 ml
Remedial actions, if not already implemented, should be taken to correct any problems. The Division of Water
(duality may pursue enforcement actions for this and any additional violations. If the violations are of a continuing; nature,
not related to operation and/or maintenance problems, and you anticipate remedial construction activities, then you may
wish to consider applying for a Special Order by Consent. You may contact Mr. Jahn Lesley of this Office for additional
infortnation.
If you have questions concerning this matter, please do not hesitate to contact Mr. Lesley or me at 704/663-1699.
Sincerely,
Marcia Allocco
Acting Surface Water Protection
Regional Supervisor
cc: Point Source Branch
Mooresville Regional Office One
Location: 610 East Center Ave., Suite 301 Mooresville, NO 28115 NorthCarolina
Phone: [phone] Fax (704t 663-60401 Customer Service; 1-67`r-623-6748 �Naturally
Internet: '1'It 4uo [ { 31 �E. e y�VaO—N' rl
An Equal opportunity t Affirmative Action Employer— SCE% Recyciedi10% Past CMSUmer paper

t
HCDENR
ky
North Carolina Department of Environment and Natural Resources
Division of Water Quality
Perdue Coleen H. Sullins Dee Freeman
Director Secretary
April 28, 2010
Sul
alter
r Service Inc. of North Carolina
)x 240908
th Carolina 28224
Subject: Notice of Violations- Effluent Limitations
Tracking #: NOV-2010-LV-0144
CWS Queens Harbor WWTP
NPI ES Permit No. NCO062383
Mecklenburg County
Konsul:
N review of the January 2010 self -monitoring report for the subject facility revealed a violation of the following
I 1r:
Pipe Parameter Reported Value Permit Limit
001 Fecal Coliform 690 CFU/100'mI 400/100 ml (daily maximum)
dent dial actions, if not already implemented, should be taken to correct any problems. The Division of Water
nay pursue enforcement actions for this and any additional violations. If the violations are of a continuing nature,
.d to operation and/or maintenance problems, and you anticipate remedial construction activities, then you may
,onsider applying for a Special Order by Consent. You may contact Mr. John Lesley of this Office for additional
ion.
If you have questions concerning this matter, please do not hesitate to contact Mr. Lesley orme at 704/663-1699.
Sincerely,
r
Marcia Allocco
Acting Surface Water Protection
Regional Supervisor
point Source Branch
qecklenburg County Water Quality Protection
)resville Regional Office
ation: 610 East Center Ave- Suite 301 Mooresville, NC 28115 One
me, [phone] \ Fax: [phone] t Customer Service: 1-877-623-6748 NorthCarolina
rn et: r� ,zj-LwLe 121—'wn A'aturally
qual Opportunity kAffirmative Action Employer - 50% Recycled/10% Post Consumer paper

ties,Inc'
sts any violations of permit conditions or environmental
may have occurred during the year. If a violation is listed,
any known environmental, impact including the corrective
Is included.
Queens Harbor Annual Sewer Performance Report 2009 Wage 1

-jNo violations/deficiencies noted.
itions/deficiencies noted.
itions/deficiencies noted.
Water
ct was
nberjNo violations/deficiencies noted.
III. Notification
mers will be notified of the availability of this report with a message on
)ills and copies will be provided upon request.
IV. Certification
certify that the information contained in this report is accurate and
t the st of owledge.
February 26, 2010
of Responsible Person Date
ihua Eegional Director
4ame Title
Queens Harbor Annual Sewer Performance Report 2009 Page 2

a•LAr..
NCDENR
North Carolina Department of Environment and Natural Resources
Division of Water Quality
Beverly Eaves Perdue Coleen H. Sullins lee Freeman
Governor Director Secretary
January 1, 2010
Mr. Tony Ikon ul, Regional Manager
Carolina Water Service, Inc. of NC
PO fox 240908
Charlotte, NC 28224
SUBJECT- Compliance Sampling Inspection on 10/7/09
(queens Harbor Subdivision WWTP
NPDES Permit Not NCO0 23 3
:Mecklenburg County, NC
Dear Mr. Konsul:
As noted in your letter elated January 6, 2010, the first page of the inspection report for
copy of that page for your records.
Sincerely,
fear Robert L . Krebs
Regional Supervisor
Surface eater Protection
Enclosure
cc: Fusty Rozzeile, MCWt RBK/adm

United States Environmental Protection Agency Form Approved.
Washington, DC 20460 OMB No, 2040-0057
Water Comnliancp In--,inipt-finn Rpnnrf Approval Expires 8/31/98
uode NFULb Yr/Mo/L)ay Inspection type Inspector
5 NCO062383 09/10/07 S C
Remarks-.
Inspector: Mecklenburg County Water Quality Program
)rk Days Facility Self -Monitoring Rating B1 QA Res(
2 N N
Maim
l 11 11 G
111IIIIIIIIIII III!! I I I jj� I� IIIIII I g1l
MIN
max- Svc a _u
IV1151UH Ul VVaLti wudlity
Surface r Protection — Mooresville Regional Office December 15, 2009
(Rev 9-94) Previous editions are obsolete
Page 2

I
NCDENR
North Carolina Department of Environment and Natural Resources
Division of Water Quality
aves Perdue Coleen H. Sullins Dee Freeman
Director Secretary
December 18,2009
(r. Tony Konsul, Regional Manager
arolina Water Service, Inc. of NC
0 Box 240908
harlotte, NC 28224
SUBJECT: Compliance Sampling Inspection
Queens Harbor Subdivision WWTP
NPDES Permit No. NCO 062383
Mecklenburg County, NC
,ear Mr. Konsul:
,n October 7, 2009, Mr. Andrew Martin of the Mecklenburg County Water Quality Program
ACWQP) conducted an inspection at the subject facility. This inspection was conducted as part of a
)operative working agreement between Mecklenburg County and the Division of Water Quality, The
.iclosed report should be self-explanatory,
is requested that a written response be submitted to this Office by January, 8, 2010, addressing the
--- -I - - - A T- 4- 4-1-- —1-- -A,I--,, ---
)ut ir,;spwisiz to ivit. r--ubLy 11tlfGC11G vi ivix.,vvx,�i aL ivv 1,4. 1 J.�vll otj'%"4A'
2.
u have any questions concerning this report or any other matters, please do not hesitate to call Ms.
Cco or me at this office.
Sincerely,
for Robert B. Krebs
Regional Supervisor
S face Water Protection
osure
dusty Rozzelle, MCWQP
; /adm
iat Office One
t Center Ave., Suite 301, Mooresville, NC 28115 NorthCarohna
16991 Fax: [phone] \ Customer Service: 1-877-623-6748
taterquality.org Aqw,711Y
i k Affirmative Action Employer— 30% Recyded/l 01/6 Post Consumer paper

United estates Environmental Protection Agency TForm Al "
EPA Washington ,CSC 2i 460 OMB Flo. 2
«• �� III � �« r+�,��
MI NM �i �ll�l I
-777
«
ImT1T " ■+
1.
-0057
�s 8/31198
Inspection Type Inspector Facility T'
S C
r Quality Program
B1 CIA Reserved
N N
04:30 PM 09110l07 June 8'
sentatives/Title/Phone Number:
CW — O C/ (704) 25-7990
RWS — Area Manager f [phone]
onsible Official:
PNC
Maintenance Sewer Overflow
ing Disposal Q Pollution Prevention
Program] Multimedia
El Other:
Marcia Allocco Surface Water Protection — Mooresville Regional Office December 15, 2009
EPA Form'50- (Rev -94) Previous editions are obsolete
Page 2

GENERAL:
Page

og advisory was issued by MCWQP on October 5,2009, for Lake Wylie around
Page 4

re
LA.
C,
pa
La
Ce
amn
do
Co
LF-MONITORING PROGRAM:
BORATORY:
XDGE DISPOSAL:
ad is pumped and hauled from the aerobic digester by Biotech Liquid Waste, Inc,
,aluation of the waste -hauler was not conducted during this inspection.
AVENDINAr"Hum

face waters must be reported.
le Regional
►e the permittee
Page

AO
NCDENR
North Carolina Department of Environment and Natural Resources
Division of Water Quality
rdue Coleen H. Sullins Dee Freeman
Director Secretary
December 7, 2009
in Lashua
Water Service, Inc. of NC
240908
North Carolina 28224
Subject- Follow-up to Notice of Violation and Recommendation
for Enforcement, NOV-2009-PC-0876
Permit Condition Violations of NPIDES Permit NCO062383
DWQ Incident No. 200902447
Queens Harbor WWTP
Mecklenburg County
Lashua:
tueens riarDar VVVV I r UUl My LllPt,-IIUU V1 kJtAVLRr l 4UVZ71
NOWNRE requested a response that was to include an explanation of why the WWTP was
fed to discharge uncharacteristic quality water when the chlorine contact chamber was filled with
ewater solids and an explanation as to why this Office was not notified within 24 hours of the
17P process unit failure and subsequent upset. Carolina Water Service provided a response to
,lOV/NRE that was received in our Office on November 13, 2009.
Dffice has reviewed your response and all information available to us related to the upset event
a Queens Harbor WWTP and we have decided to take no further action regarding the NOV/NRE
s time.
aver, we want to remind you that Part 11 Standard Conditions for NPIDES Permits, Section E state
Division of Water Quality personnel from this Office or the Division's Emergency Response unit
� e only acceptable contacts to fulfill your requirement for 24-hour reporting of non-compliance
is at facilities covered by NPDES permits.
ippreciate your prompt attention to the violations noted at your facility and encourage you to
act our Office at [phone] if you have any questions regarding your NPIDES permit.
Sincerely,
r'l e---
Robert P. Krebs
Surface Water Protection
Regional Supervisor
gional Office
East Center Ave,, Suite 301 Mooresville, NC 28115 One
63-1699 k Fax. [phone] \ Customer Service: 1-877-623-6748 NortliCarolina
xwaterquality.org Natitralill

Inc.
January 6, 2010 2010
Mr. Robert B Krebs
Surface Water Protection Supervisor
Division of Water Quality
610 East Center Ave, Suite 301
Mooresville, NC 28115
Ref: Queens Harbor WWTP
NPDES: NCO06238
Compliance Inspection of 10/5/09
Dear Mr. Krebs,
We are in receipt of your letter concerning the above referenced item. We respond as follows;
Facility Site Review
The alarm relay switch was replaced at lift station # 3 on 9/27/09, which was the same day of the
incident. This was previously stated in the letter sent to your office dated 10/13/09. The wastewater
treatment plant blower wiring was reconfigured and moved to a separate breaker. This work was
completed on 12/21/09.
Cornollance ins oection.R9port
It appears that your office has incorrect dates of when the inspection occurred, On the facility data page
(page 2) the entry date into the facility shows a date of 9/10/07 and the exit date of 9/10/07it also has
the wrong NPDES permit number which would indicate this page is for another wastewater treatment
plant and not Queens Harbor. We request that this page be revised to reflect the correct information
and a copy mailed to our office.
contact me at 704-525-7990 et 218.
Sincerely
6�L
Anthony J Konsul
Regional Manager
Cc: Martin Lashua
Mary Armentrout
Adam James
Rusty Rozzelle (Mecklenburg County Water Quality Program)
ter. es, inc. =many Carolina Water Service, Inc. of North Carolina
RO. Box 240908 * Charlotte, NC 28224 0 P: 704-525-7990 P. 704-525-8174
5701 Westpark Dr., Suite 101 0 Charlotte, NC 28217* www.uiwater.com

Form WWTP-BYPASSIUPSET
Treatment Plant (WWTP) Bypass/Upset Reporting Form S-Day Report
7
This form shall be submitted to the appropriate DWQ Regional Office, within five days of the first,
knowledge of the unanticipated bypass or upset.
Pennittee: Carolina Water Service of NC Permit Number: _NCOO62383
Facility Name: Qg_ftnsHarbor County: Mggklenb�ar
Incident Started: Date: 1015/09 Time: I 100am
Incident Ended: Date: 10/5109 Time: 230pm
Weather Conditions during Bypass/Upset event:
Cloudy and rain event
Level of Treatment:
one Primary Treatment —Secondary Treatment X Chlorination/Disinfection Only
Estimated Volume of SpilUBypass: IJQQal s (must be given even if it is a rough estimate)
Describe how the volume was determined:
This was the flow that was discharged upon arrival Monday AM until discharge was stopped. Flow was
not discharged from approximately 230pm on Monday until approximately 12pm Tuesday.
Did the Spill/Bypass reach the Surface Waters? X Yes No
If yes, please list the following:
Volume Reaching Surface Waters- JQQQ
_gat Surface Water Name: Lake LA&Iie
Did the Spill/Bypass, result in a Fish Kill? Yes X No
Was WWTP compliant with permit requirements? Yes X No
Were samples taken during event? Yes No
Source of the UrisetISRIII/Byptss, fLocation or Treatment Unlfl�
Clarifier/Chlorine Contact Chamber

Was
Form WWTP-BYPASS/UPSET
Page
e or reason for t:he,,UvsetfSPfljMjggM
initial cause of the upset was an equipment failure, diesel pump locked up for the stationary
,ator which caused the blower to trip out between Saturday and Sunday, which in turn caused the
c to rise in the clarifier and also dogged returns.
ribe the repairs made or actions taken:
t Blowers on Sunday upon arrival, added CL2 tablets, contacted contractor to clean Chlorine
sct Monday AM as a precautionary measure. Monday contacted contractor to empty Cl_2 contact, to
Blower on a separate breaker, and contractor to repair diesel pump.
on taken to contain lessen the impact clean a and remediate the site if apolicablel due to
M
discharge of effluent Monday around<2.30 PM until plant was back into compliance.
actor emptied contact chambers Monday at 230pm
m taken or pro to be taken to RLevent occurrences:
duled contractor to install Blower onto a separate breaker, which would prevent this in the future.
� adeguate ggui2Ment,and resources available to fix the problem? 0 Yes No
tional comments about the event:
ig the 1014/09 visit the plant appeared to be in compliance, effluent was cloudy but no solids were
e in the C1.2 contact, operator added Cl_2 tablets.

Form WWTP-BYPASSIUPSET
Page
it Deport Made To: [division of Water r Quality Emergency Management
.* hjnma. Anriraw Martin Gate: 10 5/09 Time: 1100
Other Agencies Notified (Health Dept, etc): n a
Person Reporting Event: Robert Adam James Phone Number: 704-525-7990
Signature: ztzy�
Title: "
Date.
Telephone Number: - 2220 e-d 3o

r. Andrew D. Martin
vironmental Specialist
JESA - Mecklenburg Co. Water Quality Program
10 N. Tryon Street
iarlotte, NC 28202
bject: Requested Queens Effluent fecal Bench Sheets 10/5/09
.ar Mr. Andrew D. Martin:
tis letter and attachments are in response to your request on October 14, 2009 to
ovide you with the laboratory bench sheet for the W-Spec Queens Effluent sample
llected 10/5/09 which yielded a Fecal result of > 700,000 CFU/l00mL
:laded for your review, Fecal coliform bench sheet, a copy of the final report and chain
-,A-A- 4C__ aL_ 1A1 vnri- r1m__1 1AIVIAn __:tL tt-- _.1-_
& VYLUS YVUJ, 014111FILkir, %_V%_111. 11aV1_ i.11V11L 1UL,11t111V.1,> VIV-_Z�,VL& LJUL.
is at [phone] if you require additional information or assistance.
_ Hutson
kssurance Officer
-MECKLENBURG UTILITIES
?rvices Division 4222 Westmont Drive
Charlotte, NC 28217
Phone: [phone]
Fax: [phone]

♦s
i.
x
r,
s
�
s
Chemical 1 Preservative Analyse Requested
o
X.
1 X X ,
all

���. M BENCH SHEETS
ntation 1 �C
MC LIFQRM Ana tical Method; M 9 D
=isher Scientific Model lsotemp 228; S/N 909NO230 Ref, Thermometer: #H-B-A07160
)recision Model COLT S/N 9608-690 Ref. Thermometer: #404
-isher Scientific Model lsotemp 22 S/N 70400130 Ref, Thermometers #5541
Used-.
Reagent /Standard Name 1 Traceability Number
mFC Agar
t
PBS '-/
Current calculated log range limit:
alylical Data *
for Fecal Coliform must be conducted within 24-hours of the Read bate/Time, and must be
ducting analyst. The validating analyst must complete the checklist below then check the
)x in Labwor s.
Validation [ate/Time: o c ` a
l Blank and Final Blank within limits V"
ample duplicate analyzed within each set of 10-samples, all RPDs within limits V_ '
(J < -
worded and carried through to final reported concentration
d at least one rave data calculation on at least one sample
nd time accurate
time accurate,*'
fyzed within method hold time
ilts entered accurately
it accurate for dilutions performed
knal)tical Data M►
Into Incubator Out of Incubator __
ore D e Tithe Analyss Date T`sme � Analyst Colony CCountsI Rtesuits

iform Arts ii Qua Q Setit
—
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Cc lf?h4T, a. MECKLENBURG COUNTY, LUESA - WAT QUAUTY PROGRAM Repctrt',To: j � �#1 i7a � 1 1 �� .
FACT tT1: _.. 7ollNTr"IonStSw2Q5 s E4fp to l
pRC?J -CT: Bacteriological Monitoring - Fecal Follow Up Cha fotte, NC 842 j
LAB CODE: ICFt
Sample Type SampleChemical I Presetvative Analyses Requested
Sample Collection Sampia Tamp Containers
t+aca Jon Code laic Dissetription Staff bate Time V
ID c
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qi�rnl Revision 3; &ffsctlwii6iJiii
1

w
Utilities, .
November 9, 2009
Mr.Robert B. Krebs
Water Quality Regional Supervisor
Division of Water Quality
610 East Center Ave, Suite 301
Mooresville, CSC 28115
Ref: Queens Harbor WWTP
NPDES: i CO06238
DWQ Incident No. 200902447, Tracking NOV-2009i-PC-0876
Dear Mr. Krebs,
We are in receipt of your 11/2/09 letter concerning the above referenced incident and respond as
follows;
On Saturday 10/3/09 at approximately 10:15 am the treatment plant was operational and no; problems
were noted. While making our routine wastewater treatment plant facility checks on Sunday 10/4/09 at
approximately 12: 8 pray, the ORC noticed that the air blower had tripped out. The operator reset the
electrical breakerrestoring the blower to operation and continued his checks at the wastewater plant.
The operator believed that he caught a problem in time and noticed no effluent degradation or any
reason to believe the plant compliance was compromised.
€3n Monday morning 10/5/09 at approximately 9:00 am, the CRC arrived at the plant and found the
plant effluent had carryover of solids into the chlorine contact chamber. The ORC immediately called a
pump truck contractor to remove the solids from the chlorine contact basin. The CRC stopped the
discharge of the effluent by installing a pump in the chlorine contact chamber and pumping it back into
an tiff -line empty aeration tank. At approximately 10:00 am, Mr. Andrew Martin arrived and the pump
truck was can site at approximately 1:00pm. No discharge left the plant from the time of our arrival until
Tuesday 10/6/09 when all processes were restored and the effluent was then allowed to discharge as
normal. Samples' collected on 10/7/09 showed all parameters were in full compliance with the NPDES
permit. Mr. Adam James of our office reported this plant upset to the Mooresville regional office as
required on 10/6/ I9 and worked closely with Mr. Andrew Martin with Mecklenburg County while the
incident was occurring.
There was no known environmental impact of any kind. The field parameters (dissolved oxygen, pH,
and temperature) that were testers by Mr. Martin and our staff on 10/5/09 were in full compliance with
the NPDES permit. It should be noted that the samples that were collected around lake Wylie were
sampled in a rain event situation and this could have compromised the results obtained due to surface
run off contamination. The sample collected of the effluent was taken when there was no discharge.
W s, Inc. cmpwyCarolina Water Service, Inc. of North Carolina
RC . Pox 248998 Charlotte, NC 2822 P: 794-525-7990 0 F: 94-525-8174
5701 Wet ark Dr., Suite 101 0 Charlotte, NC 282170 www.uiwater.com

ftififfes. Inc
Page two
Mr. Robert B Krebs
Surface Water Protection Supervisor
11/` /09
Specifically in response to your statements and questions;
1) We did not continue to allow effluent discharge. Our first indication of a compliance problem
was on Monday 10/5/09 at 9:00 a.m and as mentioned above, the effluent was immediately
stopped and the effluent contained and retreated.'
Through the DWQ relationship with Mecklenburg County, we believed that we had adequately
reported the problem through Mr. Martin of MCWQP, since he was on site shortly after we first
became aware of a problem. However, we did report the incident to the Mooresville Regional
Office on 10/6/09 after receiving a suggestion from Mr. Martin to do so. We find it
unreasonable to expect a permittee to report to two separate entities can the same matter. We
were on site before Mr. Martin arrived of our own accord and acted promptly to resolve any and
all issues.i
Monday morning was the first time that we observed any compliance problems.
We would like to emphasize that we are not required by permit to check this punt on the weekend. We
continually go above and beyond what the permit requires by checking the plant on weekends to try
and insure full plant compliance at all times. In effect your penalization would encourage us that it
would be in our best interest NOT to check the plant on weekends.
We believe due to our timely response and the fact that the discharge was unintentional, temporary and
caused by factors beyond our control that enforcement action would not be considered.
Should you have any further questions or if I can be of any further assistance please do not hesitate to
contact me at 704- - 990 e t 218.
Sincerely
Anthony J Konsul
Regional Manager
Cc: Martin Lashua
Mary Armentrout
Adam James
Rusty Rozzelle (Mecklenburg County Water duality Program)
700 North Tryon Street, Charlotte NC 28202
utii es, inc. =npoyCarolina Water Service, Inc. of North Carolina
P.0, Pox 240908 0 Charlotte, NC 28224 0 P: 794-525-7990 OF: 704- 2 -8174
5701 We tpark Dr., Suite 101 0 Charlotte, NC 282170 www.uiwater.com

Martin, Andrew D. [[e-mail]]
Tuesday, December 01, 2009 4:40 PM
Allocco, Marcia
RE: Queens Harbor
The plant was in the process of shutting down when I took the samples. However there was still
g over the weir when I grabbed my sample and the lift station still contained the white water. I
rnple collected from the weir box accurately reflected what the plant was discharging. Hoped this
in so so long to respond.
EPI
ciallst
ty Water Quality Program
nmental Services Agency
619
44
[mailto:[e-mail]]
nber 19, 2009 1:58 PM
or
)nmental Chemist
I Resources (NCDENR)
Surface Water Protection Group
e 301, Mooresville, NC 28115
3x: [phone]
dress has changed to marcia.allocco(ancdenr,aov
is.

l trlffles* Inc.
RFCiVFD
March 16, 2009 F
Marcie Allocco
ENR,;Division of Water Quality i
East Cuter Ave, Suite 301 4
resville, NC 28115 urea
Queens Harbor Wastewater Treatment Pleat
NPDES Number NCO0 2383
Compliance EvaluationInspection of 1216/08
Diesel Fuel Tank
Mrs. Allocco
are in receipt of your letter concerning the above referenced` matter. We respond as follows;
litv Site Review
✓e ae„✓wta --- acy x v a:.ccwe ..sf --Y a x a„+c e a ®.® r auv wwwe a yens a aw :,e evt rwvcwaa e.e aw veuw sage eww a e a awwe caa.ae t sae rt,s a a c''. a vwe a
roval of the repairs.
t you have any questions or if I can be of any further assistance please do not hesitate to contact me directly
-525-7990 ext 218.
ely,
iy Konsul
ial Manager
irtin Lashua
ary Armentrout
lam James
isty Rozzelle
a Usties,inn, =vwy Carolina Water Service, Inc. of North Carolina
P.O. Box 240908 0 Charlotte, NC 28224 0 P. 704-525-7990 0 F. 704-525- 174
5701 Westpark Dr,, Suite 101 # Charlotte, NC 28217 0 ww0water,com

ififfes, Inc."
Idgeh, —
Facility/System Name:
Service Area Includes:
Responsible Entity:
Contact Name/Phone #:
Applicable Permit(s):
Description of Collection Sysl
we Annual Report
DENR
A
POINT SOIL,)RCE BRAN
r County: Mecklenburg
r
r Service, Inc. of NC
let .Ad ainjames
OIL
,latment Process:
Dual aeration basins with clarification modules, Dual chlorine contact tanks with
nators, Effluent pump station, Aerobic digester.
Performance
munary of System Perfonnance for Calendar Year 2008:
titer treatment plant did not meet permitted limitations twice during the year.
ving lists any violations of pen -nit conditions or environmental
s that may have occurred during the year. If a violation is listed,
on of any known environmental impact including the corrective
:alien is included.
Queens Harbor Annual Sewer Performance Report 2008 Page 1

No violations/deficiencies noted.
d, preserved, and delivered to
rk, the sample was not analyzed
anu nu mwits wuic ivt,;viuvu. iNu Known environalemal impact.
March No violations/deficiencies noted.
April No violations/deficiencies noted.
May No violations/deficiencies noted.
,Tune No violations/deficiencies noted.
July No violations/deficiencies noted.
August Inadvertently missed one weekly ammonia: sample for the month. Steps have been
taken to prevent future occurrences. No known environmental impact.
September ° o violations/deficiencies noted.
October No violations/deficiencies noted.
November o violations/deficiencies noted.
December No violations/deficiencies noted.
III. Notification
Customers will be notified of the availability of this report with a message can
their bills and copies will be provided upon request.
IV. Certification
I hereby certify that the information contained in this report is accurate and
compl, to bes of y knowledge.
February o, 2009
Signature t Responsible Person Tate
Martin Lashua Regional Director
Printed Name Title'
Queens Harbor Annual Sewer Performance report 2008 Page

North Carolina Department of Enviro
Division of Wate
Perdue
Coleen H. St
Director
Februar
any Konsul, Regional Manager
na Water Service, Inc, of NC
)x 240908
)tte, NC 28224
SUBJECT: Notice i
Complie
Queens
NPDES
Meckler
V1r. Konsul:
On December 16, 2008, Mr. Andrew Martin of thi
(QP) conducted an inspection at ithe subject facility,
rative working agreement between Mecklenburg C4
,ad report should be self-explanatory.
IR
Quality
flins Dee Freeman
Secretary
(23,2009
of Deficiency
nee Evaluation Inspection
Harbor Subdivision WWTP
Permit No. NCO062383
burg County, NC
Mecklenburg County Water Quality Program
This inspection was conducted as part of a
iunty and the Division of Water Quality. The
,ncy (NOD) due to the issue highlighted under
t is requested that a written response, which
e by no later than March 20, 2009. Please
Additionally, please send a copy of your
in qfraof <Z1 lifo 9AR r'hz1rlAtf4z mr, 9R9n9
If you have any questions concerning this report or any other matters, please do not hesitate to
s. Allocco or me at this office.
Sincerely,
for Robert B, Krebs
Regional Supervisor, Surface Water Protection
sure
Rusty Rozzelle, iMCWQP
3m
1208Queens Harbor0062383.doc
!rvice Center, Raleigh, North Carolina 27699-1617
! N, Salisbury St. Raleigh, North Carolina 27604 One
507-6300 \ FAX: [phone] t Customer Service: 1-877-623-6748 N6rffiCarolina
v,rrowaterquatity.org
)dunity \ Affirmative Action Employer NahlipZ711Y

United States Environmental Protection Agency, Washington, DC 20460 Form Approved
NPDES Compliance Inspection Report OMB No, 2040-0003
AsVA
North Carolina Department of Environment and Natural Resources — ANCDENRpproval Expires
< ,x Division of Water Quality, Mooresville Regional Office 7/31 /8
Section At National'Ltata stem Codin'
Transaction Cade NPDES Permit No. YR/MOIIDAY Inspection Type Inspector Facility Type
N 5 NCO062 8 08/12116 C C 2
Remarks:
Ins ector: Mecklenburg Coup Water uali Pro' am
Inspection Work Days Facility Self -Monitoring Evaluation Rating BI QA ....Reserved., .,...,..
0.5 3 N N
Section B: Facility Data
Name and Location of Facility Inspected: Entry Time: Permit Effective mate:
Queens harbor Subdivision W WTP 1 1:30 ate September 1, 2005
Off Yachtsman Harbor Dr. Exit Time:
Mecklenburg County, NC 12:30 pin Permit Expiration Date.
}ate: June 30, 2010
December 16, 2008
Name(s) of On -Site Representative / Title(s) / Phone No(s):
Mr. Clifford Michael Stacks/ CW — ORC/ [phone]
Robert Adam James / CWS -- Area. Manager t (704) 25-7990
Name and Address of Responsible Official: Title:
Mr. Tony K.onsul Regional Manager
Carolina Water Service, Inc. of NC Phone No. Contacted?
PO Box 240908 [phone] No
Charlotte, NC 28224
Section C: Areas Evaluated During Inspection
Permit Flow Measurement Operations & Maintenance Sewer Overflow
Records/Reports Self -Monitoring Program ® Sludge Handling/Disposal Q Pollution Prevention
® Facility Site Review Compliance Schedules [l Pretreatment Program El Multimedia.
Z Effluent/Receiving Waters Laboratory Storrnwater 0 Other:
Section D: Summary of Findings/Comments
All areas are rated satisfactory unless otherwise indicated. See Attached Sheet(s) for Summary
Signature(s) of Inspector(s): Agency/Office/Telephone: Date:
Andrew Martin MCWQP / [phone] December 29, 2008
re of Ag ncy/►ffice: ►NC ENR — Division of Water Quality LjMarcia Allocco Surface Water Protection — Mooresville Regional Office February6, 200
EPA i Form. 3560- (Revised 3-85) PreviousEditions are Obsolete

ENERAL:
(cation.
e.
P on November 30, 2007. A
December 18, 2007.
Live on September 1, 2005, and will
al package -type wastewater treatment
lual aeration basins with clarification
ors, a sodium sulfite dechlorination
wires that the facility have an operator
later Pollution Control System (WW-2)
with personnel that possess the
facility in a locked building which
,rns, All records inspected were well
ivision and currently services Queens
ng an adjacent street. Low treatment
Service toi operate only one-half of the
only in a backup capacity if required.
.ating properly, The ORC reports that
ice. Please copy this Office on the final report regarding remediation of this issue.
I opography, mature vegetation, a fence, and a locked gate continue to provide adequate
,Y and security for the facility. All lift stations (influent and effluent) are equipped with
md visible alarms. Cellular phone devices are installed at the two influent stations.

EFFLUENT/RECEIVING WATERS:
(utfall 001 discharges via an effluent pump station into the main channel of Lake W
a WS-V and lB water in the Catawba River Basin. Effluent discharged to the pump station di
the inspection appeared cloudy.
FLOW MEASUREMENT:
ted on December 8, 2008.
'XRAM:
lischarge limits during the review period, except for the following;
,00623 8 3 permit requires that mania -nitrogen be monitored weekly and it
t monitored during the week ending August 16, 2008. This violation was
>ed under separate cover by the Division of Water (duality through the issuance
6ce'of Violation (Case Number NOV-2009-HIV-0016).
€M 1
x
dspection. A review o
eter laboratory analyses was
d.
with the exception of the leaking fuel
)rt.
ter by Biotech Liquid Waste, Inc.:
inspection.

r
SEWER OVERFLOW:
Please be advised that pursuant to Part 11, Section E of your NPDES permit and North
Carolina Administrative Code (NCAC) 15A 2B .0506 (a)(2), any failure of a collection system,
pumping station or treatment facility resulting in a bypass without treatment of all or any portion
of the wastewater shall be reported to the, appropriate regional office (Mooresville Regional
Office 704/663-1699) as soon as possible but no later than 24 hours from the time the permittee
became aware of the bypass. For spills/bypasses that occur in Mecklenburg County, it is
requested that MCWQP be notified at 704/336-5500. Spills occurring on weekends or holidays
can be reported by calling the North Carolina Division of Emergency Management at 919/733-
3300. A written report shall also be provided within five (5) days of the time of the incident.
The report shall contain a description of the bypass, and its cause; the period of the bypass,
including exact dates and times, and if the bypass has not been corrected, the anticipated time it
is expected to continue; and steps taken (or planned) to reduce, eliminate, and prevent recurrence
of the similar events. Any spill that reaches surface waters (i.e. any spill that reaches any water
already present in a conveyance, stream, ditch, etc.) or any spill greater than 1,000 gallons on the
ground that does not reach surface waters must be reported.
An adequate spill response for those spills reaching surface waters should include an
evaluation downstream of the point at which the spill entered surface waters to determine if a fish
kill occurred, The evaluation should also include the collection of upstream dissolved oxygen
and pH measurements for background information and dissolved oxygen and pH measurements
at multiple points downstream of the entry point to document any negative impact. Failure to
report the bypass of collection system, pumping station or treatment facility subjects violators to
penalties of up to $25,000.00 per day per violation.

m�471k.-A
Womm"Now
ENR
North Carolina Department of Environment and Natural Resources
Division of Water Quality
Beverly Eaves Perdue
Coleen H. Sullins
Dee Freeman
Governor
Director
Secretary
February 23, 2009
Mr. Tony Konsul, Regional Manager
Carolina Water Service, Inc, of NC
PO Box 240908
Charlotte, North Carolina 28224
Subject:
Notice of Violation — Monitoring Violation
Tracking #: NOV-2009-MV-0016
Queens Harbor subdivision WWTP
NPDES Permit No. NCO062383
Mecklenburg County
Dear Mr. Konsul:
A review of the August 2008 self -monitoring report for the subject facility revealed a violation of
following parameter at Outfall 001:
Parameter Date Reported Value Monitoring Requirement
imonia-nitrogen Week ending 8/16/08 None Monitor ammonia -nitrogen weekly
Remedial actions, if not already implemented, should be taken to correct any problems. The
sion of Water Quality may pursue enforcement actions for this and any additional violations. If the
ations are of a continuing nature, not related to operation and/or maintenance problems, and you
cipate remedial construction activities, then you may wish to consider applying for a Special Order by
isent. You may contact Ms. Marcia Allocco of this Office for additional information.
If you have questions concerning this matter, please do not hesitate to contact M. Allocco or me
04/663-1699.
Sincerely,
Robert B. Krebs
Surface Water Protection
Regional Supervisor
Point Source Branch
Rusty Rozzelle, MCWQP
4a1! Service Center, Raleigh, North Carolina 27699-1617
an: 512 K Salisbury St, Raleigh, North Carolina 27604 One
91H07-6300\ FAX: 91M07-6492 \ customer Service: 1-877-623-6748 NofthCarofina
rt: www,nrwaterquality.org
u
at opportunity 'rffirrnative Action Empioyer Nat
,A6allY

Vastewater Treatment and Collection
Performance Annual Report
General Information
truent plant consistently met permitted limitations during the year.
NC DENIR MRO
M-Surface I.Alruter Prots
is any violations of permit conditions or environmental
iay have occurred during the year. If a violation is listed,
ny known environmental impact including the corrective
included.
Queens Harbor Annual Sewer Performance Report 2007 Page 1

try No violations/deficiencies noted.
iary No violations/deficiencies noted.
h No violations/deficiencies noted.
No violations/deficiencies noted.
No violations/deficiencies noted.
No violations/deficiencies noted.
No violations/deficiencies noted.
Ist No violations/deficiencies noted.
.mber l No violations/deficiencies noted.
ber No violations/deficiencies noted.
,mber No violations/deficiencies noted.
mbet` No violations/deficiencies noted.
Ill. Notification
)mers will be notified of the availability of this report with a message on
bills and copies will be provided upon request.
IV. Certification
-,by c rtify that the information contained in this report is accurate and
1-n
Mete the st 0 m owledge.
January 31, 2008
iture of Responsible Person Date
1 Lashua Regional Director
Name Title
Queens Harbor Annual Sewer Performance Report 2007 Page 2

WW Michael F. Easley, Governor
William G. Ross Jr., Secretary
.,. forth Carolina Department ofEnvironment and Natural Resources
> � Coleen H. Sullins, Director
CO
Division of Water Quality
December 18,2007
Mr. Jim Ilghley, Senior Regional Manager
Carolina Water Service; Inc. of NC
PO Box 240908
Charlotte, NC; 222
SUBJECT: Compliance Evaluation} Inspection
Queens Harbor Subdivision WWTP
NP ES Permit No. NC O0 23 3
Mecklenburg County, NC
Dear Mr. I ighle; :
Can November ber 30, 2007, Mr. Andrew Martin of the Mecklenburg County rater Quality
Program (MCWQP) conducted an inspection at the subject facility. This inspection was
conducted as part of a cooperative working agreement between Mecklenburg County and the
Division of Water Quality. The enclosed report should be self-explanatory.
If you have any questions concerning this report or any other matters, please do not
hesitate to call Ms. Marcia Allocco or me at this office.
Sincerely,
for Robert B. Krebs
Regional Supervisor
Surface Water Protection
Enclosure
cc: Rusty Rozelle, MCWQP
RBK/am
FILE: Queens I-Iarbor.0062 83.1107.doe
N%licar0lina
WMNR
Mooresville Regional Office Division of Water Quality Phone [phone] Customer Service
Internet: wmnyncw er ua it .or 610 Fast Center Ave, Suite 301 Mooresville, NC 28115 Fax 7t?4-E�63W61?4tI 1-877-62 -6748
An Equal OpportunitylAffinnative Action Employer - 50% R ele ill0% Post Consumer Paper

VUnited States Environmental Protection Agency, Washington, TIC 20460 Farm Approved
NPDES Compliance Inspection Report *"WAOMB No. 2040-0003
North Carolina Dep ent of nviro e t and. Natural ResourcesA Approval Expires
"'*`° Division of Water Quality, Mooresville Regional Office NCD7/31/85
�.H
Section .: National l?ata stem C odin
Transaction Code NPDES Permit No. Y O/DAY Inspection Type Inspector Facility Type
5 NC00 2383 07/11/30 C C
Remarks:
Ins ector: Meclenbnr Coun Water ual Pro am
Inspection Work Days Facility Self -Monitoring Evaluation Rating BI QA ...Reserved...........:
0.1 4 N N
Section B: Facility :Data
Name and Locations of Facility Inspected: Entry Time: Permit Effective Date:
Queens Harbor Subdivision WWTP200 pm September 1, 200
Off Yachtsman Harbor Dr. sit Time:
Mecklenburg County, NC 300 pm Permit .Expiration Date:
Date: June 30, 2010
November 30, 207
Name(s) of On -Site Representative / Tide(s) / Phone No(s):
Mr. Robert Adam James / C S - ORC / [phone]
Tony Konsul i/ C WS-Area Manager / (704) 25-7990
Name and Address of Responsible Official: Title:
Jim Highley Senior Regional Manager
Carolina Water Service, Inc. of NC Phone No. Contacted?
PO Box 240908 [phone] N
Charlttte, NC 28224
Section C: Areas Evaluated During Inspection
Permit Z Flow Measurement Z Operations& Maintenance Sewer Overflow
Records/Reports Z Self -Monitoring Program Z Sludge Handling/Disposal ' ® Pollution.. Prevention
Facility Site Review Q Compliance Schedules El Pretreatment Program ❑ Multimedia
Effluent/Receiving Waters Laboratory 0 Stormwater D Other.
Section D: Summary of Findings/Comments
All areas are rated satisfactory unless otherwise indicated. See Attached Sheet(s) for Summary
Signature(s) of Inspector(s): Agency/Office/Telephone: Date:
MCWQP l [phone] December 3, 2007
Andrew Martin
hig
natureMare) AllocconatureofReviewer: :Agency/Uffice: Date:
CDENR
Division of Water Quality i l
Surface Water Protection — Mooresville Regional Office December 1 , 2007
PA Form 3560- (Revised 3-85) Previous Editions are Obsolete

P p
P
located on site:
FACILITY SITE REVIEW;(Cont.)
Topography, mature vegetation, a fence, and a locked gate continue to provide adequate
screening and security for the facility. All lift stations (influent and effluent) are equipped with
audible and visible alarms. Cellular phone devices are installed at the two influent stations.
EFFLUENT/RECEIVING `CATERS.
Outfall 00 1 discharges via an effluent pump station into the main channel of Lake Wylie,
a WS-V and B water in the Catawba River Basin. Effluent discharged to the pump station during
the inspection appeared low in colon and odor.
FLOW MEASUREMENT:
Effluent flow is continually measured and recorded using a float -and -pulley level recorder
in conjunction with a V-notched weir. Instrument Service Inc;. (ISI) calibrates flow equipment
every six (6) months. The equipment was last calibrated on June 6, 2007.
SELF -MONITORING N PROGRAM:
Discharge Monitoring Reports (DMRs) were reviewed: for the period from November
2006 through October 2007. The facility had a 1,800/100 mL fecal coliform concentration o
December 27, 2006. This violation was addressed under separate cover by the Division of Water
Quality (NOV-2007-LV- 272).
LABORATORY:
Carolina Water Service, Inc. of NC, is certified by the Division of Water Quality to
perform field parameter laboratory analyses (NC Laboratory Certification #5228) and contracts
with Prism Laboratories, Inc. (NC Laboratory Certification ##402) and K & ` Laboratories (NC
Certification #55 ) to perform all ether analyses specified in the permit. K & W Laboratories
d Prism Laboratories, Inc. were not evaluated during this inspection. A review of
documentation and instrumentation associated with field parameter laboratory analyses was
completed during the inspection. No deficiencies were found.
OPERATIONS & MAINTENANCE:
Overall, the facility appeared to be well maintained.
SLUDGE HANDLING/DISPOSAL:
Sludge is pumped and hauled from the aerobic digester by Biotech Liquid: Waste, Inc.
Evaluation of the waste -hauler was not conducted during this inspection.

'LOW.
up to $25,000.00 ;per day per violation.

7 No
C:
May ;17, 200
700627
CERTIFIED,,MAIL
RETURNRECEIPT RE UETEU
Carl Daniel, Vice President
Carolina Water Service, Inc. of NC
PC Box 240908
Charlotte, C 2224
Subject. Notice of Vi
Tracking i#:
(queens Har
NPDES Pe
Mecklenb'
Dear r.Daniel:
Par V ter o11
Fecal colifo 1,800
William C. Ross Jr., Secretary
rth Carolina Department of Environment d Natural Resources
Alan W. Klimek, P.E. Director
Division of Water Quality
60 00018493 7996
olatioan - ]Effluent Limitation
NC V-20 7-L -0272
bor WWTP
it No. NC 062383
g County
,port for the subject facility revealed a
Permit -Limit
400/1 mL (Daily maximum)
tuld be taken to correct any problems
Discharge Monitoring Report provided
iot requested that a response be
ion concerning the violations or
t to the attention of Ms Marcia :Allocco.
Msion of Water Quality may pursue enforcement actions for this and an
[ations. If the violations are of a continuing nature, not related to operationand/or
inn for a Special Order by Consent. You may contact Ms. Allocco, of this Office
nformation.
l�� ca�roina
%
Division of Water Quality Phone [phone] 'Customer Service
r 610 East Center Ave, Suite 301 -Mooresville, NC 28115 Fax [phone]" 1-877-6 3-6748
to Equal Opportunity/Affinnative Action Employer — 50% Recycled110% Post Consumer Paper

r. Carl Daniel
NOV-2007-Lid-0272
Page 2
If you have questions concerning this matter, please do not hesitate to contact Ms.
Allocco or me at 74I6-I6.
Sincerely,
Robert B. Krebs
Regional Supervisor
Surface Water Protection
cc. Point Source Branch
Rusty Ro elle, MCWQP
A

Michael K E'iisiey, Governor
Williaani G, Ross Jr- secretary
North Carolina Departnmit of Hraaitaarar ent and Namral Resources
v Alan W 4Clunck P.I,,,, Director
' - Division of Water Quality
,
IF's 11
January 22 200
a
Y'v x
Martin Lashua
Regional Manager
Carolinas Water Services, Inc.
PO Box 240908 JAN'2
Charlotte,' lC2822
iIt,it"I L#l1CliiC7fi3ii;liTti�� r.w.N­,
to C No. 062383AO l
Queens Harbor yy W T'P
Techlnritatiran Facilities
Mecklenburg County
Dear Mr. Laas ua >
A :fast track application for Authorization to Construct dechlcarinatic n facilities was
received on January 16, 2007, by the Division. Authorization is hereby granted for the
construction truction of modifications to the existing Queens Harbor WWTP, with discharge of treated
wastewater into Catawba River in the Catawba River Basin.
This authorization results in no increase in design or permitted capacity and is awarded
for the construction of the following specific mnodifications:
Installation of ai dechlc rinamtion system utilizing sodium sulfite pursuant to the fast
track application received on January 16 2007, and in conformity with the
Minimum Design Criteria for Dechlorination Facilities.
This Authorization to Construct is issued in accordance with t 111, Paragraph A of
NPDES Permit No. NC 062 83 issued July 1. , 2005, and shall be subject to revocation unless
the wastewater treatment facilities are constructed in accordance with the conditions and
limitations specified in Permit No. NCO0 2383.
In the event that time facilities fail to perform satisfactorily, including the creation of
nuisance conditions, the Permittee shall take immediate corrective action, including those- as may
be required by this Division, such as the construction of additional or replacement wastewater
treatment or disposal facilities,
The Mooresville Regional Office, telephone number ()) 663-1699, shall be notified at
least forty-eight 8) hours in advance of operation of the installed facilities sea that an can site:
Nl AiCarof rra
North Carolina Division of Water Quality 1617 Mail service Center Raleigh, NC: 27699-t017 pl�l�t one (919) 33-7015 Customer r sia r�vscca
lntemeL ft2ooemstate'.mus ;512 , Salisbury St, Raleigh, NC' 27604 FAX [phone]
An Equal orturtity/Affirmative Action Employer - 50yo Re ycledl10% Post Consumer Paper

'11
-nade. Such notification to the regional supervisor shall ire made during the
11WIM"A V1tt%A-1 111111"I"N 11VIII U.kAJ U.11t. Utattl vu muttuay ullvu2pl
Holidays.
Pursuant to 15A NCAC 2H .0140, upon completion of construction, and prior to operation of
these permitted facilities, the completed Engineering Certification form attached to this permit shall be
submitted to the address provided on the form.
Upon classification of the facility by the Certification Conu-nission, the Permittee shall
employ a certified wastewater treatment plant operator to be in responsible charge (ORC) of the
wastewater treatment facilities. The operator must hold as certificate of the type and grade at least
equivalent to or greater than the classification assigned to the wastewater treatment facilities by
the Certification Commission.
The Permittee mustalso employ as certified back-up operator of the appropriate type and
grade to c:omplyi with the conditions of T15A:8G.0202. The ORC of the facility must visit each
Class I facility at least weekly and each Class 111, 111 and IV facility at least daily, excluding
weekends and holidays, must properly manage the facility, must docurnent daily operation and
maintenance of the facility, and must comply with all other conditions of T15A:8G.0202.
A copy of the approved plans and specifications shall be maintained on file by the
Permittee for the life of the facility.
During the construction of the proposed add i tions/tTiodi fications, the permittee shall
continue to properly maintain and operate the existing wastewater treatment facilities at all times',
and in such as manner, as necessary to comply with the effluent limits specified in the NPDES
Permit.
You are reminded that it is mandatory for the tmiect to be constructed in accordance
responsibilities shall be in complying with these Acts.
Failure to abide by the requirements contained in this Authorization to Construct may
subject the Permittee to air enforcement action by the Division of Water Quality in accordance
with North Carolina General Statute 143-215.6A to 143-215.6C.
The issuance of this Authorization to Construct does not preclude the Permittee from
complying with any and all statutes, rules, regulations, or ordinances which may be in by
other government agencies (local, state, and federal) which have jurisdiction.

PPCarolina Water Service, Inc.
( Queens Harbor WWTP
nec
to
January 22, 2007
Engineer's "ertil caation
as a duly `registered Professional Engineer in
the State cat` Nor h Carolina, having been authorized to observe (per oclicallylwe kly/full tiered)
the 'construction of the modifications and improvements to Queens Harbor WesTP located on
Queens ens Harbor Road in Mecklenburg County for Carolina Water Services, Inc., hereby state
that, to the best of easy Viabilities, due care and diligence was used in the observation of the
following construction -
Installation of £a dechlorination systems utilizing sodium waft"ate pursuant to the list
track application received on January Its; 2007 and in conformity with than
Minimum Design Criteria for Dechlorinaition Facilities.
I certify that the construction of the above referenced project was observed to be built
within substantial compliance and intent of the approved plans and specifications.
Signature Registration No.
Date -
--------
Send to: Construction Grants & Loans
DENR/ W
1633 `sail Service Center
Raleigh, NC 7 cc -I :

January , 2"7
Highley, Senior Regional Manager
1 Water Service, Inc. of NC;
240908
e, NC 224
SUBJECT: Compliance Evaluation Inspection
Queens Harbor Subdivision WWTP
NPI ES Permit No. NCO062383
Mecklenburg County, NC
Highley.
n November 20, 2006, Mr. Andrew Martin of the Mecklenburg County Water Quality
t (MCWt P) conducted an inspection at the subject facility. This inspection was
.d as part of a cooperative working agreement between Mecklenburg County d the
i of Water Quality. The enclosed report should be self-explanatory.
f you have any questions concerning this report or any other matters, please do not
to call Ms. Marcia. Allocco or me at this office.`
Sincerely,
for Samar Bou-Ghazale
Acting Regional Supervisor
SurfaceWater Quality
r
gusty Rozzelle,;MCWQP
teens I arbor.0062 83. i 106.doc
one Ca itta
� tA�Z
nal Office Division of Water Quality Phone [phone] Customer Service
�Ltg[clu lv 610 East Center Ave, Suite 301 Mooresville; NC 28115 Fax [phone]-6748
An Equal Opportunity/Affirmative Acton Employer — 50% cled]10`N® Post Consumer Paper

United States Environmental Protection Agency, Washington, DC 20460 Form Approved
4ft NPDES Compliance Inspection Report A ky I- A A OMB No. 2040-0003
North Carolina Department of Environrnent and Natural Resources -- Approval Expires
NCOF
Division of Water Quality, Mooresville Regional Office 7/31/85
Section A.- National Data Svstem C-Ai­
Transaction Code NPDES Permit No. YR/MO/DAY Inspection Type Inspector Facility Type
N 5 NCO062383 06/11/20 C C 2
Remarks:
InsDector: Meq`­1-"­- Cotzn Water unlit Pro am Work Days Facility Self -Monitoring Evaluation Rating BI QA ... Reserved._._....
0.75 4 N N
Section R: Facility Data
Name and Location of Facility Inspected: Entry Time: Permit Effective Date:
Queens Harbor Subdivision WWTP 130 put September 1, 2005
OffYachtsman Harbor Dr. Exit Time:
Mecklenburg County, NC 240 pro Permit Expiration Date:
Date: June 30, 2010
November "A 20
Name(s) of On -Site Representative / Title(s) i Phone No(s):
Mr. Robert Adam James / CWS - ORC / [phone]
Mr. Randy Brown / CWS / [phone]
Name and Address of Responsible Official: Title:
Mr. Jim Highley Senior Regional Manager
Carolina Water Service, Inc. of NC Phone No. Contacted?
PO Box 240908 Cht (704) 52o5-7990 Nar
Section C: Areas Evaluated During Inspection
Permit Flow Measurement Operations & Maintenance Sewer Overflow
Records/Reports Self -Monitoring Program Sludge Handling/Disposal Pollution Prevention
Facility Site Review Compliance Schedules Pretreatment Program Multimedia
Effluent/Receiving Waters Laboratory El Stormwater El other:
Section D: Summary of Findings/Comments
All areas are rated satisfactory unless otherwise indicated. See Attached Sheet(s) for Summary
Signaturets) of Inspector(s): Agency/Office/Telephone: Date:
MCWQP / [phone] November 21, 2006
Andrew Martin
nature o Reviewer: ,.Agency/Ofrice- Date:
__0
Marcia Allocco NCDENRJDWQ [phone] January 8, 2007_
EPA Form 3560-3 (Revised 3-85) Previous Editions are Obsolete

AA
GENERAL:
The subject facility was last inspected by MCWt P on March 3, 2006.
PERMIT:
The subject facility's current permit became effective can September 1, 2005, and will
empire on .tune 30, 2010. The facility is a 0.150 MGD dual package -type wastewater treatment
system, permitted to operate the following' components: dual aeration basins with clarification
modules, dual chlorine contact tanks with tablet chlorinators, an aerobic digester, and an effluent
pump station.
The certification classification for NCO0623 3 requires that the facility have an operator
in responsible charge (ORC) with a Grade 2 Biological Water Pollution Control System (WV -2)
certification. The facility is staffed (CRC and back-up) with personnel that possess the
appropriate operator certification.
RECORDS/REPORTS:
All records and logs are maintained on site at the facility in a locked building, which
houses the facility backup generator and mechanical systems. All records inspected were well
organized and readily mailable.
Discharge Monitoring; Reports (DMRs) were reviewed for the period November 2005
through October 2006. All DMRs were legible and appeared to be properly completed.
FACILITY SITEREVIEW:
The facility is located in the Queens harbor Subdivision and currently services Queens
Harbor Condominiums and several private residences along an adjacent street. Low treatment
demand at this facility continues to allow Carolina Water Service to operate only one-half of the
dualsystem.` The remaining components would function only in a backup capacity if required.
All components` of the system appeared to be operating properly, except that pin floc was
evident in the clarifier and in the chlorine contact chamber during the inspection. Effluent
discharged to the effluent pump station during the inspection also appeared to be clouded by floc.
This has been noted in two previous reports, and the (SRC again reports that the effluent
appearance is not unusual for this facility and that effluent analysis indicates that the level of floc
observed is within the operating limits set for the facility, The ORC reports no malfunctions,
spills or bypasses at this facility since the last inspection.

FACILITY SITE REVIEW (Cont.):
A diesel generator and a 50 -gallon fuel storage; tank are permanently located on site.
fuel level indicator was installed on the storage tank since the last inspection.
Topography, mature vegetation, a fence, and locked gate continue to provide adequate
screening and security for the facility. All lift stations (influent and effluent) are equipped with
audible and visible alarms. Cellular' hone devices are installed at the two influent stations.
EFFLUENT/RECEIVING WATERS:
Outfall 001 discharges via an effluent pump station into the main channel of Lake Wylie,
a -V and B water in the Catawba River Basin. Effluent discharged to the pump station during
the inspection appeared low in color and odor, although some' cloudiness was observed.
FLOW MEASUREMENT:
Effluent flow is continually measured and recorded using a float -and -pulley level recorder
in conjunction with a V-notched weir. Instrument Service, Inc. (ISI) calibrates flow equipment
every six (6) months. The equipment was last calibrated on June 6, 2006.
SELF -MONITORING PROGRAM:
Discharge Monitoring Reports (DMRs) were reviewed for the period from November
2005 through October 2006. The reports indicate that the facility was meeting permit effluent
limits during this period and that all parameters are being monitored at the proper frequency and
location.
LABORATORY:
RY:
Carolina Water Service, Inc. of NC is certified by the Division of Water Quality to
perform field parameter laboratory analyses (NC Laboratory Certification #i5528and contracts
with Prism' Laboratories, Inc. to perform all other analyses specified in the permit. Prism.
Laboratories, Inc. was not evaluated under`this inspection. A. review of documentation and
instrumentation associated with field parameter laboratory analyses was completed during the
inspection. No deficiencies were found.
OPERATIONS & MAINTENANCE:
Overall, the facility appeared to be well maintained.
SLUDGE HANDLING/DISPOSAL:
Sludge is pumped and hauled from the aerobic digester by Biotech Liquid Waste, Inc.
Evaluation of Biotech Liquid Waste; Inc. was not conducted during this inspection.

r
SEWER OVERFLOW:
Please be advised that pursuant to Part 11, Section E of your NPDES permit and North
Carolina Administrative Code (NCAQ 15A 2B .0506 (a)(2), any failure of a collection system,
pumping station or treatment facility resulting in a bypass without treatment of all or any portion
of the wastewater shall be reported to the appropriate regional office (Mooresville Regional
Office 704/663-1699) as soon as possible but no later than 24 hours from the time the permittee
became aware of the bypass. For spills/bypasses that occur in Mecklenburg County, it is
requested that MCWQP be notified at 704/336-5500. Spills occurring on weekends or holidays
can be reported by calling the North Carolina Division of Emergency Management at 919/733-
3300. Al written report shall also be provided within five (5) days of the time of the incident.
The report shall contain a description of the bypass, and its cause; the period of the bypass,
including exact dates and times, and if the bypass has not been corrected, the anticipated time it
is expected to continue; and steps taken (or planned) to reduce, eliminate, and prevent recurrence
of the similar events. Any spill that reaches surface waters (ie. any spill that reaches any water
already present in a conveyance, stream, ditch, etc.) or any spill greater than 1,000 gallons on the
ground that does not reach surface waters must be reported.
An adequate spill response for those spills reaching surface waters should include an
evaluation downstream of the point at which the spill entered surface waters to determine if a fish
kill occurred. The evaluation should also include the collection of upstream dissolved oxygen
and pH measurements for background information and dissolved oxygen and pH measurements
at multiple points downstream of the entry point to document any negative impact. Failure to
report the bypass of collection system, purnping station or treatment facility subjects violators to
penalties of up to $25,000.00 per day per violation.

Division of Water
3overr
ee. re
ighl y . Group 'VP
Water Service, Inc. of NC
40908
w - -^ A
Fnt and Natural Resources
Ility
William G. Ross, Jr., Secretary
Alan W. Klimek, P E,, Director
V 04
Evaluation Inspection
ICES Permit No. :NC" 383
Mecklenburg County, NC
ley*
'ovember 30. 2004, Mr. Jeff Price of the Mecklenburg County Water QualitY
"W+ P conducted an inspection at the subject facility. This inspection was
f part of a cooperativeworking agreement between Mecklenburg County and the
Vater Quality the enclosed'report should be self-explanatory
z have y questions concerning this report or any other matters, please do not
di Mr. Richard Bridgeman or me at this office.
Sincerely,
t , o
D. Rex Gleason. P.E.
Surface Water Protection Regional Supervisor
y Rozzelle, MC'WQP
Harbor.0062383.1104.d
3-6 Q 1 Inte e#. h o. nr sta-t .,nc-. us
veAction Employer-50% cleddltlK'l Post Consumer Paper AgAmally

United States Environmental Protection Agency, Washingion, DC 20400
Form Approved
Ycorw, ,
I NPDES Compliance Inspection Report ONIB No2040-0003
41 North Carolina Department of Environment and Natural Resources Approval Inspires-7
NCDENR
77,4* Division of Water Quality, Mooresville Regional Office
T3 1,185
Section A: National Data
Transaction Code NPICES Permit No. YR/MO/DAY Inspection Type Inspector Facility Type
N 5 NCO062383 04/1130 C
C
Remarks:
Inspector: Meck-le
Inspection Work Days Facility Self -Monitoring Evaluation Rating BI QA
... ......Reserved....
0.75 4 N N
Section B: c Fa ility Data
flame and Location of Facility Inspected: Entry Time:
Permit Effective Date:
Queens Harbor Subdivision WW'IT 10:45 am
May 1, 2002
Off Yachtsman Harbor Dr. Exit Time:
Mecklenburg County, NC 11: 10 am
Permit Expiration Date:
Date:
June 30, 2005
November 30,2004
Name(s) of On -Site Representative / Title(s) i Phone No(s):
Mr. Robert Adam James / CWS - ORC / [phone]
Name and Address of Responsible Official: Title:
Mr. Jim HigIrley Group VP
Carolina Water Service, Inc. of NC
Phone No.
Contacted?
PO Box240908 [phone]
No
Charlotte, NC 28224
Section C: Areas Evaluated During Inspection
Permit Flow Measurement Z Operations & Maintenance
Sewer Overflow
Records/Reports Self -Monitoring Program JE Sludge Handling/Disposal
El Pollution Prevention
Facility Site Review El Compliance Schedules El Pretreatment Program
0 Multimedia
Effluent/Receiving Waters E Laboratory 0 Stormwater
D Other:
as are rated satisfactory unless otherwise indicated. See Attached Sheet(s) for Surnman
�spector(s): age ncv/Office/Telephone: Date:
MCWQP / [phone]
ewer: Agency/Office Date:
Revised 3-85) Previous Editions are Obsolete

L:
ze subject facility's current permit beta
t a,
AC'WQP on October 21, 2003. A Compliance
ice of "Violation on November 3, 2€ 03.
ie effective on May 1, 2002 and will expire on
be submitted to the Permit Issuing Authority
expiration date.
Ards and logs are maintained on site at the facility in a locked building which
pity backup generator and mechanical systems. All records inspected were well
-eadily available.
e Monitoring Reports ( s) were reviewed for the period October 2003
:r 2004. All DNMs appeared tobe legible and properly completed. DMRs
fie facility satisfied all permit monitoring requirements during the period of
TEREVIEW:
ility is located in the Queens Harbor Subdivision and currently services Queens
ainiums and several private residences along an adjacent street. Low treatment
a ronents of the system appeared to be operating properly, except that considerable
again evident in the clarifier and in the chlorine contact chamber during the
"fflent discharged to the effluent pump station during the inspection also appeared
1 by floc. This was noted in previous reports, and the ORC again reports that the
arance is not unusual for this facility. The ORC reports no malfunctions, spills or
ais'facility since the last inspection.
hand railings were installed along, the catwalks as part of an ongoing maintenance
facility. both the unused and in-service components had recently been cleaned and
ew diesel; generator and a 5 -gallon fuel storage tank had also been permanently

'ILITY SITE REVIEW (Cont.):
I be installed.
to storage tank, but the ORC reports
rap.12mimm-
on appeared low in color and odor, although pin floe clouding was, again apparent.
(' USUREMENT:
cent flow is continually measured and recorded using a float -and -pulley level recorder
[on with a V-Notched weir. Instrurnent Service Inc. (ISI) calibrates flow equipment
months. The equipment was last calibrated on June 8, 2004.
NITORING PROGRAM:
,harge Monitoring Reports (DMRs) were reviewed for the period from October 2003
2004. DMRs indicate that the facility was in compliance with all monitoring
is and permit effluent limitations during this period.
PORY:
m Laboratory analyzes compliance monitoring samples for this facility. No
evaluations were conducted during this inspection.
ON S & MAINTENANCE:
facility appeared to be well maintained. The overall operation and maintenance
)ears to be acceptable for the size and type of facility.
-IA-NFLING /DISPOSAL:
lge is pumped and hauled from the aerobic digester by Liquid Waste, Inc. Liquid
was not evaluated during this inspection.

ER OVERFLOW:
permit and North
a collection system,
t of all or any portion
esville Regional
ie time the permince
; County, it is
reekends or holidays
gement at91gn33-
ie of the incident.
d of the bypass,
of uit; sunnar vvents. --.ny spin uiat reaches suriace waters �1.e. any spin at reacnes any water
already present in a conveyance, strewn, ditch, etc.) or any spill greater than 1,000 gallons on the
ground that does not reach surface waters must be reported.
An adequate spill response for those spills reaching surface waters should include an
evaluation downstream of the point at which the spill entered surface waters to determine if a fish
kill occurred. The evaluation should also include the collection of upstream dissolved oxygen
and pH measurements for background information and dissolved oxygen and pH measurements
at multiple points downstream of the entry point to document any negative impact. Failure to
report the bypass of collection system, pumping station or treatment facility subjects violators to
penalties of up to $25,000.00 per day per violation.

Michael F. Easley
C1 , rr Governor
NR William G. Ross, Jr., Secretary
North Carolina Department of Environment and Natural Resources
Alan W. Klimek, P.E., Director
Division of Water Quality
September 9, 2004
James T. Highley
Carolina Water Service, Inc. of NC;
5701 Westpark Drive
Charlotte, NC; 28224
Subject: Renewal Notice
ICES Permit NCD062383
Queens Harbor WWTP
Mecklenburg County
Dear Pere ittee•
Your NPDES pertnit expires on June 30, 2005. Federal (40 CFR 122.41) and North Carolina (15A NC' C 211 105(e))
regulations require that permit renewal applications must be filed at least 180 days prior to expiration of the current permit. if
you have already mailed your renewal application, you may disregard this notice.
To satisfy this requirement, your renewal package roust be sent to the Division postmarked no later than January 1,
2005. Failure to request renewal by this date may result in a civil assessment of at least $500.00. Larger penalties may be assessed
depending` upon the delinquency of the request.
f any wastewater discharge will occur after June 30, 2005, the current permit must be renewed. Discharge of wastewater
without a valid permit would violate North Carolina General Statute 143-215.1; unpermitted discharges of wastewater may be
assessed civil penalties of up to $25,000 per day.
If all wastewater discharge has ceased at your facility and you wish to rescind this permit, contact me at the telephone
number or address listed below. You may also contact the Mooresville Regional Office at [phone] to begin the rescission
process.
Use the enclosed checklist to complete your renewal package. The checklist identifies the items you must submit with
the permit renewal application. If you have any questions, please contact me at the telephone number or c-mail address listed
below.
Sincerely,
Charles H. Weaver, Jr.
ICES Unit
cc: Central Files
I3ES File
1617 Mall Service Center, Raleigh, North Carolina 27699-1617 919 733-5083, extension 511 (lax) 919 733-071
VISIT US ON THE INTERNET @ hftp://h2oenrstate,ne.us/NPDES e-mail: charle .weaver ncrnail,n t

NPDE S Permit NCO062383
Queens Harbor VWrP
Mecklenburg County
wREQUIRED for all renewal packages:
ing renewal of the permit and documenting any changes at the facility since
"t. Submit one signed original and two copies.
s not generate any solids)
water,'.bltcr~backwash, ,etc.)
PLEASE NOTE:
Due to a change in fees effective January 1, 1999, there is no renewal fee required with your
application. package.
Send the completed renewal package to:
Mr. Charles H. Weaver, Jr.
NC DENR / later Quality / NPDES Unit
1617 ::Gail Service Center
Raleigh, NC 2699-117

Michael F. le CSaveor
William G, Russ Jr., Secretary
North Carolina Department ofEnvironmcntand Natural Resources
i.
.Alan W, Klimek, P. E.„ Director
Division of Water Quality
Coleco H. Sullins, Deputy Director
Division of Water Quality
o
[ED MAIL
RECEUT REQUESTED
71
DanieL Regional Director
Water Service, Inc. of NC
409©8
C 28224
Subject:
No i
Qee
D
NON
Med
Daniel:
, 2003
i 00013491 0732
c<
"-0062383
me at 704/663-1699.
Sincerely,
Dt
D. Rex Gleason, P.E.
Water Quality Regional Supervisor
cc. Point Source Compliance/Enforcement Unit
Rusty Rozzelle, MCWC, P
RMB
N DENWR
Mooresville Regional Office, 919 North Main Street, Mooresville, North Carolina 28115
Phone [phone] Customer Service
Fax [phone]ti 1-877-62 -674

AN A&FMAFC Of
UETIILIIffI1-: ,IINK.
Regional Office:
r701 Westpark Or., Suite 101
P.0. Box 240908
Charlotte, NC 20224
Telephone: (704) 52 a- 990
FAX: [phone]
November 18, 200
'fr. Richard Bridgeimat
Division of Water Qual t
NC 1
Mooresville, NC 115
e: C; a xis Harbor WWTP
PD
NOV/Compliance Inspection of /21,103
tie° . r. Brid eman
We are in receipt of your letter dated November 3,200 concerning ruing the above eferenced matter. We are
pleased sed that Mr. Pnce found the tactility orderly and well maintained. We respotiolas follows:
The referenced utter is duly noted and the C I C' has been advised to comply with the limits that are set
forth by the NPIDE18 permit.
f °"lit site lcvi
The pin floc that Mr. Price indicated is no more than trace amount. We feel this trace amount should be
allowable as per section A. t1 of the 131lu nt Limitations mid Monitoring Requirements. uirements. It dates "There
shall he no discharge of floating solids or visible foam in other than trace amounts, "' Our pernut
stipulates a 0mg/l TSS monthly average. Our permitted flow of 1 ,000 gpd would allow an amount of
7. 51b.s of settable solids to be discharged to the eceivin stream on a daily basis. Our weekly co-miposite
sampling shows that we are in full compliance with our effluent satirpling requirements, As always, vve
try to operate our ptrant with optimum treatment. tment.

Richard Bridge a n
November 18, 200.3
ftge two
If you haveany questions or if I can provide y additional infornration,' please do not hesitate to contact
me at 704-525-7990, Ext. 3021hank you for your attention.
Sincerely,
Anthony J. Konsul
Area Manager
CC: Mr. Carl Daniel
Mr. Martin Lastma
Mr. Adam Jame-,
Mr. Rusty lRo elle - MCWQP

1
0 NNA Miehae F. Eas ryG.,e or >
William G. Ross Jr., Secretary
North Carolina Department of Environment and Natural Resources
Alan W, Klimek, P. E., Director
( Division of Water Quality
Cohen H. Sullins„ Deputy Director
Division of Water Quality
ovem eT-3,2003
CERTIFIED MAIL 70012510 0004 8287 5016
RETURNCEREQUESTED
Jim Highley, Group VP
Carolina Water Service, Inc. of NC
PO Box 240908
Charlotte, NC 28224
SUBJECT: NOTICE OF VIOLATION
Compliance Evaluation Inspection
Queens Harbor Subdivision WWTP
ICES Permit No. NCO06238
Mecklenburg County, NC
Dear Mr. Highley
Can October 21, 2003, Mr. Jeff Price of the Mecklenburg County Water Quality Program (MCWQP)
conducted an inspection at the subject facility. This inspection was conducted as part of a cooperative
working agreement between Mecklenburg County and the Division of Water Quality. The enclosed report
should be self-explanatory.
This report is being issued as a Notice of Violation (NOV) because of violations of the subject
permit and North Carolina General Statute (Ca, .) 14 '-21 .1, as detailed under the Self -Monitoring
Program section heading. It is requested that a written response be submitted to this Office b no later
than November 2I 2003, addressing the violations and/or deficiencies noted under the Self -Monitoring
Program and Facility Site Review headings of the report. Please direct your response to Mr. Richard
Bridgeman of this Office. Additionally, please send aicopy of this response to Mr. Rusty Rozzelle of
MCWQP at 700 N. Tryon St., Suite 205, Charlotte, NC 28202.
If you have any questions concerning this report or any other matters, please do not hesitate to call
Richard 13ridgeman or me at this office.
Sincerely,
D, Rex Gleason, P.E.
Water Quality Regional Supervisor
Enclosure
cc: Rusty Rozzelle, MCWQP
DR a/jsp
FILE: Qu r,0062383.1003.doc
ICDEN
Mooresville Regional Office, 919 North Main Street, Mooresville, North Carolina; 28115
Phone [phone] Customer Service
Fax [phone]

� q United States Environmental Protection Agency, Washington, DC: 20460 Form Approved
NPDES Compliance Inspection Report «* ONIB No. 2040-0003
k= I North Carolina Department of Environment and Natural Resources — Approval Expires
"7NCDENR
ivision of Water Quality, Mooresville Retgional Office 7/31/85
Section A: National Data a stern t�oditt
Transaction Code NPDES Permit No. /MO/DAY Inspection "Type Inspector Facility Tyke
N 5 NCO0623 3 03/10/21 C C
Remarks: '
Ins ector: Mecklenbur Ctruazty ater Quality Pro rang
Inspection Work Days Facility Self -Monitoring Evaluation Rating 1I QA Reserved„,....,..>..
075 2 N; N
Section B: Facility Data
Name and Location of Facility Inspected: Entry Time: Permit Effective Bate:
Queens Harbor Subdivision WWTP 10:40 am May 1, 2002
Off Yachtsman Harbor Dr. Exit Time:
Mecklenburg County, NC 11:10 am Permit Expiration Date:
Date. June 30, 2005
C3ctober 21, 2C703
Name(s) of On -Site Representative / Title(s) f Phone o(s):
Mr. RobertAdam. James 1 CWS - ORC l [phone]'
Name and Address of Responsible Official: "Title.
Mr.' Jim Hi hley Group VP
Carolina Water Service, Inc. of NC Phone No. Contacted?
PO Box 240908
(704) 5-7990 No
Charlotte, NC 28224
Section C: Areas Evaluated During Inspection
Pernnt Flow Measurement Operations & Maintenance Sewer Overflow
Records/Reports Self -Monitoring Program Sludge Handling/Disposal El Pollution Prevention
Facility Site Review El Compliance Schedules [l Pretreatment Program (l Multimedia
Effluent/Receiving Waters Laboratory, El Stormwater
El Other:
Section Us Summary of Findings/Comments
All areas are rated satisfactory unless otherwise indicated. See Attached Sheet(s) for Summary
Signature(s) of Inspector s): Agency/Office/Telephone: Date:
Jeff Price � , MCWQP 1(704) 336-5500 October 28, 200
Signature of Reviewer: Agency/Office Date:
EPA Form 35 0-3 (Revised 3-85) Previous Editions are Obsolete

GENERAL:
The subject facility was last inspected by MCQP on March 7, 2003. A Compliance
Evaluation Inspection Report was issued as a Notice of Violation on March 26, 2003.
ontact chamber during the inspection. Effluent discharged to the effluent
the inspection also appeared to be clouded by Roe. The ORC reports no
)r bypasses at this facility since the last inspection.
-,inal
NG WATERS:
lischarges, via an effluent pump station into the in channel of Lake Wylie, a
n the Catawba River Basin. Effluent discharged to the nurnn station durin-a
-11tion appeared low in color and odor, although pin floc clouding was apparent.

FLOW MEASUREMENT:
Effluent flow is continually measured and recorded using a float -and -pulley level recorder
in conjunction with a V-Notched weir. Instrument Service Inc. (ISI) calibrates flaw equipment
every sip () months. The equipment was last calibrated on June 4, 2003.
SELF -MONITORING PROGRAM:
Discharge Monitoring Reports (I were reviewed for the period from October 2002
to September 2003. DMRs indicate that the facility was in compliance with monitoring
requirements and permit effluent limitations during this period, with two (2) exceptions, as
follows:
1. One 1) Fecal Coliform value in violation of the permit effluent daily maximum limit
was noted on December 23, 2002. This constitutes one (1) violation.
2. One (1) Fecal Coliform value in violation of the permit effluent daily maximum limit
was noted on September 4, 2003. This constitutes one (1) violation.
The DMRs dated 12/2002 and 9/2003 correctly identified the non -compliant facility
status. No other violations were reported during the period ofreview.
RATING: G: Unsafisfactory
LABORATORY:
Prism Laboratory analyzes compliance monitoring samples for this facility. No laboratory
evaluations were conducted during this inspection.
OPERATIONS & MAINTENANCE:
FIANDLING/DISPOSAL:
It e i ; pumped and hauled from the aerobic digester by Liquid Waste, Inc. Liquid
was not evaluated during this inspection.

SEWER OVFRFLOW:
Please be advised that pursuant to Part 11, Section E of your NPDES permit and North
Carolina Administrative Code (NCAQ 1 SA 2l3.0506 (a)(2), any failure of a collection systen-4
pumping station or treatment facility resulting in a bypass without treatment of all or any portion
of the wastewater shall be reported to the appropriate regional office (Mooresville Regional
Office 704/663-1699) as soon as possible but no later than 24 hours from the time the permittee
became aware of the bypass. For spills/bypasses that occur in Mecklenburg County, it is
requested that MCWQP be notified at 704/336-5500. Spills occurring on weekends or holidays
can be reported by calling the North Carolina Division of Emergency Management at 919/733-
3300. A written report shall also be provided within five (5) days of the time of the incident. The
report shall contain a description of the bypass, and its cause; the period of the bypass, including
exact dates and times, and if the bypass has not been corrected, the anticipated time it is expected
to continue; and steps taken or planned) to reduce, eliminate, and prevent recurrence of the
similar events. Any spill that reaches surface waters (i.e. any spill that reaches any water already
present in a conveyance, stream, ditch, etc.) or any spill greater than 1,000 gallons on the ground
that does not reach surface waters must be reported.
An adequate spill response for those spills reaching surface waters should include an
evaluation downstream of the point at which the spill entered surface waters to determine if a fish
kill occurred. The evaluation should also include the collection of upstream dissolved oxygen and
pH measurements for background information and dissolved oxygen and pH measurements at
multiple points downstream of the entry point to document any negative impact. Failure to report
the bypass of collection system, pumping station or treatment facility subjects violators to
penalties of up to $25,000.00 per day per violation.

AN AFFILIATE Of
[ r11(IizC`rl0 11IChi .
Regional Office.
5701 Westpark Dr., Suite 101
P.O. Brix 240908
Charlotte, NC 28224
Telephone: [phone]
FAX: (" 04) 525-8174
April 2 2003
r. Richard Bridgeman
D. . • f W t l'ty
lvastc�n o a er Qua t Y
NC IDENR
919 North Main Street
Mooresville, NC 28115
Re: Queens Harbor WWTP
N1Pl; S NCO062383
NOV/Compliance Inspection of 3/7/03
Dear Mr. Brid eman,
We are in receipt of your March 26, 2003 letter concerning the above referenced matter. We are pleased that
r. Price Ound the facility orderly and well maintained. We respond as follows.
ReqQr—d-,sLRejvrts,
The revised IDMR for October 2001 has been sent to Central piles and a copy is enclosed. BID and TSR'
average monthly values were incorrectly calculated. We apologize for our error. It should be noted that the
originally reported results were lu -her, therefore not in our favor to make this error. Using the approved Method
of averaging, the results are lower.
Self-MonitorinLy
e apologize for the omission of the monitoring for total Phosphorus and total Nitrogen in the 2d and Yd
quarters of 2002. Procedures are in place to make sure these monitor and record samples are collected in the
future.
If you should have any questions or need additional information, please do not hesitate to contact me at 704-
-790, Ext. 216. Thank you for your attention.
i erely,
i
Martin Lashua
Regional Manager
CC: Mr. Carl Daniel
Mr. Tony Konsul
Mr. Adam .lames
Mr. Rusty Roelle - MCWQP

M
Ice:
101
908
224
990
174
er Quality
cc Center
699-1617
d Report Submittal
Harbor NPDES NCO062383
2001 IMP
iy Concern:
BOO and TSS.
you have any questions, please feel free to contact me at 704-525-79 0, Est. 216.
rLrely,
tin lLashua
,giotial Manager
iclosure
. Tony Kpnsul
Mr. Adam James

North Carol
March 26,2003
1 MAIL
1p VP
e, Inc. of NC
SUBJECT:
.tin
(WTP
33
Sincerely,
Q K
D. Rex Gleason, P.E.
Water Quality Regional Supervisor
%Ile, MCWQP
23810301doc
-vice Mooresville Regional Office, 919 North Main Street, Mooresville. NC 28 115 PHONE [phone]C-g
48 FAX [phone]

E
The subject facility was last inspected by MCW i' on October 26, 2001. Compliance
ition Inspection Report was issued on November 9, 2001.
41T:
The subject facility's previous permit expired on August 31, 2001. The current permit
sued as a draft on October 10, 2001 and became effective on May 1, 2002. The facility
:ed der the terms d conditionsof the expired pe t until the renewed pe t ec e
ve.
The facility is a t1.1 (} Mi dual, package -type wastewater treatment system. The facility
itted to operate the following components; dual aeration basins ` th clarification modules,
hlorine contact tanks with tablet chlorinators, an aerobic digester, and an effluent pump
The Operator in Responsible Charge (O C) is Mr. Robert Adam James. . James
`tins a North Carolina Operator's Certification Grade 11, which is acceptable for this Class 11
i. Mr..1 es' Certification Number is 27773.
)RDS/REPORTS:
All records and logs are maintained on site at the facility in'a. locked building which houses
.flity generator and mechanical systems. Records appeared to be neat, well organized, and
i available for inspection.
Discharge Monitoring Reports (D ) were reviewed for the period October 2001
,h September 2002. All DMRs appeared to be legible and properly completed, with two ()
ions. Amended DMRs addressing the following observations should be submitted to
Raleigh in the usual manner:
1. The DMR dated 10/2001 reports a Monthly Average BOD5 inconsistent with reported
weekly values.
2. The DMR dated 10/20 1 reports a Monthly Average T R inconsistent with reported
weekly values.
DMRs indicated that the facility satisfied permit monitoring requirements during the
of review, with. five () exceptions, as detailed in the SeWMonitoring Program section
.g of this report:
NG: Marginal

:EVIEW:
NT
�nents of the system wer
-'ek in June 2003.
GRAM:
tssified a -V
ing water was
,olur, although no
s• M
Ma
-om October 2001
mitoring
ng five ()
nit effluent fintit

SELF -MONITORING PROGRAM (CONT.):
The I)MR. for 12/01 correctly identified the non -compliant facility status. However,
relative to Total N and Total P, the DMRs from both the 2"d and 3d Quarters of 2002 failed to
indicate the facility status as Non -compliant. This constitutes two (2) additional violations. No
other violations were observed.
RATING: Unsatisfactory
Prism Laboratory analyzes compliance monitoring samples for this facility. No laboratory
evaluations were conducted during this inspection.
OPERATIONS & MAINTENANCE:
The facility appeared to be neat, orderly and well maintained. The overall, operation and
maintenance strategy appears to be acceptable for the size and type of facility. The facility is
located in a deep depression area and is obscured by mature vegetation. A fence, gate and lock
appear to provide adequate security for the facility. Audible and visible alarms at the two influent
and one effluent lift stations were demonstrated during the inspection and appeared to be
functioning properly. Cellular phone devices installed at the two influent stations reportedly call
CWS after one minute of alarm activation. No cellular device was installed at the effluent lift
station and installation did not appear necessary.
SLUDGE HANDLING/DISPOSAL:
Sludge is pumped and hauled from the aerobic digester by Liquid Waste, Inc. Liquid
Waste, Inc. was not evaluated during this inspectiom
SENVER OVERFLOW:
Please be advised that pursuant to Part 11, Section E of your NPDES permit and North Carolina
Administrative Code (NCAC) 1 �A 2B .0506 (a)(2), any failure of a collection system, pumping
station or treatment facility resulting in a bypass without treatment of all or any portion of the
wastewater shall be reported to the appropriate regional office (Mooresville Regional Office
704/663-1699) as soon as possible but no later than 24 hours from the time the permittee became
aware of the bypass. For spills/bypasses that occur in Mecklenburg County, it is requested that
MCWQP be notified at 704/336-5500. Spills occurring on weekends or holidays can be reported
-

LOW (CUNT.):
)n of the bypass, and its cause, the p

and Natural Resources
Division of 'Water Quality
Michael F. Easley, Governor
iL Or—
�mNR
Willam G. Ross Jr., Secretary
mcmuoh"
AlanKlimek, A .E., Director
NORTH CAROLINA DEPARTMENT OF
ENVIRONMENT AND NATuRAAL ResouRces
June 18, 2002
MR. CARL DANIEL
PO BOX 240908
CARLOTTE, NC 28224
SUBJECT. PAYMENT ACKNOWLEDGEMENT
CIVIL PENALTY ASSESSMENT
QUEENS HARBOR WWTP
MECKLENBURG COUNTY
PERMIT NO: NCO062383
LV 02-144
Dear Mr. D iel a
This letter is to acknowledge receipt of check No. 404983 in the amount of $3 5.45 received from
you dated June 07, 2002. This payment satisfies in full the civil assessment levied against
the subject facility and this case has been closed. Payment of this penalty in no way precludes future
action by this Division for additional violations of the applicable Statutes, Regulations or Permits.
If you have any questions, please call Bob Sledge at (1) 733-5 81
Sincerely,
J
s
r° Coleen Sullins, Chief
Water Quality Section
ON r 5 0
Cc. Enforcement File #: LV 0 -144
MRO Regional Office Supervisor
Central Files
1617 Mail Service Center, Raleigh, NC 27699.1 1'7 Telephone [phone] Fax [phone]
An Equal Opportunity Affirinative Action Employer 50% recycl 10 post-consurner paper

10 7'j�-
11 1. Governor
-7
C'0 William G. Ross, Jr., Secretary
Department of Environment and Natural Resources
ow Gregory J. Thorpe, Ph.D., Acting Director
Division of Water Quality
May 14,2002
CERTIFIED MAIL
RETURN RECEIPT REQU STED
Mr. Carl Daniel, Vice President
Carolina Water Service, Inc. of NC
P.O. Box 240908
Charlotte, NC 28224
SUBJECT: Notice of Violation and Assessment of Civil Penalty for
Violations of N.C. General Statute 143 -215. 1 (a)(6) and
NPDES Permit No. NCO062383
Queens Harbor Subdivision WWTP
Case No. LV 02-144
Mecklenburg County
Dear Mr. Daniel:
This letter transmits a Notice of Violation and assessment of civil penalty in the amount
of $335.45 ($250.00 civil penalty + $85.45 enforcement costs) against Carolina Water Service,
Inc. of NC.
This assessment is based upon the following facts: A review has been conducted of the
discharge monitoring report (DMR) submitted by Carolina Water Service, Inc. of NC for the
month of December 2001. This review has shown the subject facility to be in violation of the
discharge limitations found in NPDES Permit No. NCO062383. The violations are stimmarized
in Attachment A to this letter.
Inc. of NC violated the terms, conditions or requirements of NPDES Permit No. NCO062383 and
North Carolina General Statute (G. S.) 143-215. 1 (a)(6) in the manner and extent shown in
Attachment A. A civil penalty may be assessed in accordance with the maximums established by
G.S. 143-215.6A(a)(2).
Based upon the above findings of fact and conclusions of law, and in accordance with
authority provided by the Secretary of the Department of Environment and Natural Resources
and the Director of the Division of Water Quality, 1, D. Rex Gleason, Water Quality Regional
Supervisor for the Mooresville Region, hereby make the following civil penalty assessment
against Carolina Water Service, Inc. of NC:
Customer Service Division of Water Quality 919 North Main Street Mooresville, NC 28115 Phone [phone]
1 800 623-7748 Fax (7G4) 663-6G40

$ 2
For or the one (1) violation of G.S. 143-
215. 1 (a)(6) and NPDES Permit No. NCO062383, by
discharging waste into the waters of the State in
violation of the permit daily maximum effluent
limit for Fecal Coliform.
s- 2 TOTAL CIVIL PENALTY
$ 85.45 Enforcement costs.
I-S-
$-:7_7j-, ::—_ TOTAL AMOUNT DUE
Pursuant to G.S. 143-215.6A(c), in determining the amount of the penalty I have taken
into account the Findings of Fact and Conclusions of Law and the factors set forth at G.S. 14313-
282. 1 (b), which are:
(1) The degree and extent of harm to the natural resources of the State, to the public
health, or to private property "resulting from the violation;
(2) The duration and gravity of the violation;
(3) The effect on ground or surface water quantity or oluality or on. air quality;
(4) The cost of rectifying the damage;
(5) The amount of money saved by noncompliance;
(6) Whether the violation was committed willfully or intentionally;
(7) The prior record of the violator in complying or failing to comply with programs
over which the Environmental Management Commission has regulatory authority;
cost to the State of the enforcement
ty days of receipt of this notice, you
�mit payment of the penalty:
�rocedures.
must do one of the following:
not foreclose farther enforcement action for any continuing or new violation(s).
Please submit payment to the attention of:
Point Source Compliance/Enforcement Unit
Division of Water Quality
1617 Mail Service Center
Raleigh, North Carolina 27699-1617

W,
(C)
(d)
(e)
Plea
Plea
MUS'
revit
you
PrON
furd
Con
canr
com
com
n if flli-
)f your request for remission.

:. Submit a written request for an administrative hearing:
If you wish to contest any statement in this assessment letter, you must request an
administrative hearing, This request must be in the form of a written petition to
the Office of Administrative Hearings and must conform to Chapter 150E of the
North Carolina General Statutes. You must:
File your original petition with the
Office of Administrative Hearings
14 Mail Service Center
Raleigh, North Carolina 7699-6714
and
Mail or hand -deliver a copy of the petition to
Mr. Dan Oakley, General Counsel
Department of Environment and Natural Resources
1601 Mail Service Center
Raleigh, North Carolina 769 -1601
Failure to exercise one of the options above within thirty days, as evidenced by a date
stamp (not a postmark) indicating when we received your response, will result in this matter
being referred to the Attorney General's Office with a request to initiate a civil action to collect
the penalty.
Please be advised that any continuing violation(s) may be the subject of new
enforcement action, including an additional penalty. if you have any questions about this civil
penalty assessment, please contact the Water Quality Section staff of the Mooresville Regional
Office at 704/66 -169 .
l ate) D. Rex Gleason, P.E.
Water Quality Regional Supervisor
Mooresville Regional Office
Division of Water Quality
ATTACHMENTS
cc. Water Quality Regional Supervisor / attachments
Compliance/Enforcement File w/ attachments
Central Files w/ attachments
B

Uase Number L V U:
.ember 2001
Daily Maximun
e carted value
4400 *
denotes assessment of civil penalty.
olations
T T-+.
11ll ^^ --I

STATE E OF NORTH CAR LINA DEPARTMENT TI TENT OF ENVIRONMENT
AND NATURAL RESOURCES
COUNTY OF Mecklenbur
IN THE MATTER GE ASSESSMENT WAIVER OF RIGHT TO AN OF
CIVIL PENALTIES AGAINST ) ADMINISTRATIVE HEARING
AND STIPULATION OF FACTS
Carolina'Water Service, Inc. of NC �
PERMIT NO. NCO062383 FILE NO. L'V -144'
Having been assessed civil penalties totaling for
violation(s) as set forth in the assessment document of the Division of Water Quality dated
11 the undersigned, desiring to seek remission of the civil
penalties, does hereby waive the right to an administrative hearing in the above -stated matter'and
does stipulate that the facts are as alleged in the assessment document. The undersigned further
understands that all evidence presented in support of remission of this civil penalty must be
submitted to the Director of the Division of Water Quality within 30 days of receipt of the notice
ofassessment.'' No new evidence in support of a remission request will be allowed after 30 days
from the receipt;of the notice of assessment.
This the day of 2002
BY
ADDRESS
TELEPHONE

Facility Status: (Please check one of the following)
All monitoring data and sampling frequencies meet permit requirements El
Compliant
All monitoring data and sampling frequencies do NOT meet permit requirements
Noncompliant
If tht facility is noncompliant. please comment on corrective actions being taken in respect to equipment; operation, maintenance, etc.,
d a time -table for improvements to be made.
T I LVLVt
Q `A
`°I certify, under penalty of law, that this document and all attachments were prepared under my direction or supervision in accordance
with a system designed to assure that qualified personnel properly gather and evaluate the information submitted. Based on tray inquiry
of the person or persons who manage the system. or those persons directly responsible for gathering the information, the information
submitted is, to the best of my knowledge and belief, true, accurate, and complete. I am aware that there are significant penalties for
submitting false information. including, the possibility of fines and imprisomnent for I rowing violations."
I
Caroflni Water Service Inc, of 4
PO Box 240908 Pe itte (Please print or type)
Charlotte, t1C 28=4
L7
Signature of Perinittee*'`� Date
(fie ed)
�
Permittee Address Phone Number Permit Exp, Tate
PARAMETER CODES
00010 Temperature 00556 Oil & Grease 00951 Total Fluoride 01067 Nickel 50060 -Total
00076 Turbidity 00600 Total Nitrogen 01002 TotalArsenic 01077 Silver Residual
00080+ Color (Pt -Co) 00610 Ammonia Nitrogen 01092 Zinc Chlorine
00082 Color( ) 00625 Total Kjeldhal 01027 Cadmium 01105 Aluminum
Nitrogen
00095 Conductivity , 00630 Nitrates/Nitrites 01032 He avalent Chromium 01147 Total Selenium 71880 Formaldehyde
00300' Dissolved Oxygen 01034 Chromium 31616 Fecal Coliform 71900 Mercury
00310 BOD5 00665 Total Phosphorous 32730 Total Phenolics 81551 Xylene
00340 COD 0 720 Cyanide 01037 Total Cobalt 34235 Benzene
0 pH 00745 Total Sulfide 01042 Copper 34481 Toluene
00530 Total Suspended 00927 Total Magnesium 01045 Iron 38260 NSAS
Residue 00929 Total. Sodium 01051 Lead 39516 PCBs
00545 Settleable Matter 00940 Total Chloride 01062 Molybdenum 50050 Plow
Parameter Code assistance may obtained by calling the Point Source Compliance/Fnforcetnent Unit at [phone] or by visiting
the Water {duality Section's web site at h2o,enr.state.nc.uslw s and linking to the Unit's information pages.
Use only units designated in the reporting facility's permit for reporting data.
*,ORC roust visit facility and document visitation of facility as required per 15A NCAC 8G .0204:
If signed by other than the pernuilitee, delegation of signatory authority must be on file with the state per 15A NCAC 2B .0506'(b)
(2) ( ..... _.. ...

Tolat Phosph
* Sal
I'Ll' TLATIOINS A IN D MOt
"O�
Per -mit No, NCW 11�3
�1-40(� ��e� inning on the effective chate of 111C Pel-Init Mid lastin-L,
if'W� expiration, tire Pei-ruittee is authorized to discharge i-Ou
al n1i inb��r 001, Such discharges shall be limited and monitor
-d '�y tire perinittee as specified below:
Le 1 t 1 c s Discha ge L'1111hatigns
Monitorlpjg____fltqLjjrements
MeasuseL erL
— — n t—
�!jjp —Ie
qAmp I e
U-0-affily—A—m Vv-�,#hly—Ay-cL�
Didly—P-1—ax Emmmi—c-v
lu—e
L-0 —Cailpm
0. 150 NM
Continuous
Recording
I or E
30.0 rug/l
45�O mg/I Weekly
Composite
E
Jue 30,0 rng/I
45�O rng/l Weekly
Composite
E
Weekly
Composite
E
tetric mean) 200,0/100 ml
400,0 /100 ml Weekly
Grab
E
ie
2/Week
Grab
E
Weekly
Grab
E
NO3 + TKN)
Quarterly
Composite
E
Quarterly
Composite
E
ations: EI - EffItient, I - Influent
two I,,. 1.0� tl"", K A --A—A ....
r imit; snau vc no (uscriarge ot tjoat ing soncts or visibie loain in other than t race arnott tits.

Fast Track Worksheet
Case Number q2 144
Facility Name Queens Har or WVVrP
Permit Number INCO062383
Previous Case Statutory M ximun i 1,OO(7
in the Last O per violation
two years
Number of Assessments for Previews 5 DMRs Total Assessment Factor
1010 3D 03 0 0 0
70
C�
Total
Number Number Penaltyl Assessment
Violations Assessed Parameter Violation Violation Factor Total Penalty:
Fecal Colifnrm Weekly vg/daily $250 1 $250A
max
Grand Total Penalty $25liQU
Percent of the Maximum Penalty
Authorized by G.S. 14 - 1 .6A. 2.50
Comments
Review month = December 001
Prepared by Richard Bridgeman

Michael R. Easley
177, Governor
ANQ
PERM William G. Ross, Jr,, Secretary
North Carolina Department of Environment and Natural Resources
Derr T. Stevens, Director
Division of Water Quality
January 29, 2001
RL L ANIIL
F.
oiina Water Service, Inc.
I. Box 240908
ARLOTTE, NC 28224 IM301 OF aftOWNWT
Subject: 'Renewal Notice Nuawk f i;, tt,
NPDES Permit NCO062383
QUEk:NS f-U RBOR WWTP
Mecklenburg County
at Perrnittee:
The subject permit expires can August :31, 2001. North Carolina Administrative Code (1 Sty N :ryC; I1.0105(e)) requires
t an application for permit renewal be filed at least 180 days prior to expiration of the current permit If you have already
iled your renewal application, you may disregard this notice.
To satisfy this requirement, your renewal Package must be sent to the Division Postmarked no later than March 4, 2001.
ure to request renewal of the permit by this elate may result in a civil assessment of at least $500.00. Larger penalties may be
�ssed depending upon the delinquency of the request.
If any wastewater discharge will occur after August 31, 2001 (or if continuation of the permit is desired), the current
snit must be renewed. Discharge of wastewater without a valid permit would violate North Carolina General Statute 143-21 .1
could result in assessment of civil Penalties of up to`25,000 Per day,
If all wastewater discharge has ceased at your facility and you wish to rescind this permit, contact Bob Sledge of the
'ision's Compliance Enforcement Unit at (919) 73 -508 , extension 547, You may also contact the Mooresville Regional
ice at (704) 6 -1699 to begin the rescission process.
Use the enclosed checklist to complete your renewal package. The checklist identifies the items you must submit with
Permit renewal application, if you have any questions, please contact me. My telephone number, fax number and e-mail
Iress are listed at the bottom of this Page.
Sincerely,
Charles f1. Weaver, Jr.
NPDES "Unit
Central Files
C ffict; `dater Quality Section
NPDES Pile
1617 Mail Service Center, Raleigh, North Carolina 27699-1617 919 7 3-5083, extension 511 (fax) 919 733-0719
VISIT US ON THE INTERNET @ http:llh2o,enr.state.nc,us/NPDES e-mail: charies.weaver nemaii.net

NPDES Permit NCO062383
Carolina Water Service, Inc.
Mecklenburg County
re REQUIRED for all renewal packages:
sting renewal of the permit and documenting am
rmit. Submit one signed original and two copies.
such Authorized Representative (see Part H.B.1 Lb of the existing NPD
U A narrative description of the sludge management plan for the facility
solids) generated during wastewater treatment are handled and dispo�,
plan (or the permitted facility does not generate any solids), explain th
ori&al and two copies.
nges at the
uttee or an
r since
iorized
.epares
to any
r other
D such
signed
PLEASE NOTE:
Due to a change in fees effective January 1, 1999, there is no renewal fee required with your
application package.
Send the completed renewal package to:
Mr. Charles H. Weaver, Jr.
NC DENR / Water Quality / NPDES Unit
1617 Mail Service Center
Raleigh, NC 27699-1617