NC0080691_Regional Office Historical File Pre 2018 (2)

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AO U A,M Aqua North Carolina,Inc. www.aquanorthcarolina.com
4163 Sinclair Street
Denver, NC 28037
September 16,2019 RECEIVED/NCDENR/DWR
L 2 l
MOORESVILLE
Mr. Wes Bell INOROSREGIONAL OFFICE
Division of Water Resources,NCDEQ
610 East Center Avenue, Suite 301
Mooresville,NC 28115
Re: Windemere WWTP, Iredell County
Compliance Evaluation Inspection Report and Notice of Deficiency
NOV Tracking Number NOV-2019-PC-0619
NPDES Permit No.NC0080691
Dear Mr. Bell:
Aqua North Carolina,Inc.(Aqua)offers the following response to the item outlined in the above-referenced
Compliance Evaluation Inspection Report and Notice of Violation which was issued after the inspection
conducted August 27, 2019:
The Notice of Violation is being issued due to the failures to properly calibrate and maintain the flow
meter which are violations of the subject NPDES Permit and North Carolina General Statute (G.S.)
143-215 as detailed in the Flow Measurement - Effluent Section of the inspection report. It is
requested that a written response be submitted to this Office by September 25, 2019, detailing the
actions taken to address the noted violations. The response shall also include the actions taken
(including copies of operator training SOPs, list of proper equipment, etc.) to ensure all future flow
meter calibrations(at all WWTPs)will be properly calibrated and maintained.
Aqua's Response: Aqua hired a contractor(Clearwater)to install the flow meter which included
calibration of the new equipment. After discussing the NOV with Clearwater,they confirmed they
made an assumption about the degree of V-notch and calibrated it accordingly. Clearwater has
agreed to return to verify the V-notch sizing and if necessary,to reprogram the flow meter to the
correct V-notch degree. Please note an 83-degree V-notch would report a higher flow than a 90-
degree V-notch for the same level of submergence. Aqua has the proper equipment and calibration
logs for the ORC to accurately calibrate the flow meter on an annual basis or as needed to verify
flow. The training will be repeated with the ORC.
If you have any questions,please do not hesitate to contact me at(704)489-9404.
Sincerely,
Laurie Ison
An Aqua America Company

r s FILE
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ROYCOOPER ,5 -c+`
Governor
MICHAEL S.REGAN . '*•,,;
Secretary
LINDA CULPEPPER NORTH CAROLINA
Director Environmental Quality
4 September 2019
CERTIFIED MAIL#: 7018 0360 0002 2099 1871
RETURN RECEIPT REQUESTED
Mr. Shannon V. Becker,President
Aqua North Carolina, Inc.
202 Mackenan Court
Cary,North Carolina 27511
Subject: Notice of Violation
Compliance Evaluation Inspection
Windemere WWTP
NPDES Permit No.NC0080691
Iredell County
Tracking#:NOV-2019-PC-0619
Dear Mr. Becker:
Enclosed is a copy of the Compliance Evaluation Inspection Report for the inspection conducted at the subject facility on
August 27, 2019, by Mr. Wes Bell of this Office. Please inform the facility's Operator-in-Responsible Charge (ORC) of our
findings by forwarding a copy of the enclosed report.
This report is being issued as a Notice of Violation (NOV) due to the failures to properly calibrate and maintain the flow
meter which are violations of the subject NPDES Permit and North Carolina General Statute(G.S.) 143-215 as detailed in the
Flow Measurement- Effluent Section of the attached report. Pursuant to G.S. 143-215.6A, a civil penalty of not more than
twenty-five thousand dollars($25,000.00)per violation,per day may be assessed against any person who violates or fails to act
in accordance with the terms,conditions,or requirements of any permit issued pursuant to G.S. 143-215.1. Penalties may also
be assessed for any damage to surface waters of the State that may result from the violations.
It is requested that a written response be submitted to this Office by September 25,2019, detailing the actions taken to
address the above-noted violations. The response shall also include the actions taken (including copies of operator training
SOPs,list of proper equipment,etc.)to ensure all future flow meter calibrations(at all WWTPs)will be properly calibrated and
maintained. In responding,please address your comments to the attention of Mr.Wes Bell.
D
. North Carolina Department ofEnvironmental QualityIDivision of Water Resourcesdl!( MlleRilOIbi0CetAv ,Suitt301 IilkNoCarolia281t5W.'H7H tp,W11MA° "^"aE �\ /' 704.663.I699

Mr. Shannon V.Becker
4 September 2019
Page Two
The report should be self-explanatory;however,should you have any questions concerning this report,please do not hesitate
to contact Mr.Bell at(704)235-2192 or at [e-mail].
Sincerely,
r—DocuSigned by:
`—A14CC681 AF27425...
W. Corey Basinger,Regional Supervisor
Water Quality Regional Operations Section
Division of Water Resources,NCDEQ
Enclosure:
Inspection Report

United States Environmental Protection Agency
Form Approved.
EPA Washington,D.C.20460 OMB No.2040-0057
Water Compliance Inspection Report Approval expires 8-31-98
Section A:National Data System Coding(i.e.,PCS)
Transaction Code NPDES yr/mo/day Inspection Type Inspector Fac Type
1 Iu i 2 LI 3 I NC0080691 111 12 1 19/08/27 117 18 L.I 1912_1 201 I
2111111111111111111111111111111111111IIIIIII r
Inspection Work Days Facility Self-Monitoring Evaluation Rating B1 QA Reserved
67(z.o 1 701 LJ, I 71 I„j 72 12 I 731 I 174 7511 11 1 1 I
1 I 80
Section B:Facility Data L_J
Name and Location of Facility Inspected(For Industrial Users discharging to POTW,also include Entry Time/Date Permit Effective Date
POTW name and NPDES permit Number) 11:15AM 19/08/27 15/04/01
Windemere WWTP
NCSR 1328 Heronwood Rd Exit Time/Date Permit Expiration Date
Sherrills Ford NC 28673 12:40PM 19/08/27 20/03/31
Name(s)of Onsite Representative(s)/Titles(s)/Phone and Fax Number(s) Other Facility Data
///
Ricky Dean Reynolds/ORC/785-307-0864/
Name,Address of Responsible Official/Title/Phone and Fax Number
Contacted
Shannon V Becker,202 Mackenan Ct Cary NC 27511/President/919-653-5570/
No
Section C:Areas Evaluated During Inspection(Check only those areas evaluated)
El Permit • Flow Measurement II Operations&Maintenance Records/Reports
II Self-Monitoring Program III Sludge Handling Disposal • Facility Site Review Effluent/Receiving Waters
Laboratory
Section D:Summary of Finding/Comments(Attach additional sheets of narrative and checklists as necessary)
(See attachment summary)
Name(s)and Signature(s)of Inspector(s) Agency/Office/Phone and Fax Numbers Date
Wes Bell MRO WQ//704-663-1699 Ext.2192/
Signature of Management Q A Reviewer Agency/Office/Phone and Fax Numbers Date
W. Corey Basinger Division of Water Quality//704-2:
EPA Form 3560-3(Rev 9-94)Previous editions are obsolete.
cDocuSIgned by:
.r„ .c.c,7 9/4/2019
—A14CC681AF27425... Page# 1

NPDES yr/mo/day Inspection Type (Cont.) 1
31 NC0080691 Ill 121 19/08/27 117 18 Lc.]
Section D:Summary of Finding/Comments(Attach additional sheets of narrative and checklists as necessary)
FLOW MEASUREMENT-EFFLUENT SECTION cont'd:
The flow meter was not programmed properly to determine flow rates from the 83 degree V-notch weir.
The flow meter was currently programmed to measure flows from a 90 degree V-notch weir.
Please be advised that the NPDES Permit requires the following:flow measurement devices be
installed, calibrated, and maintained to ensure that the accuracy of the measurements is consistent
with the accepted capability of that type of device;flow measurement devices shall be accurately
calibrated a minimum of once per year; and devices selected shall be capable of measuring flows with
a maximum deviation of less than 10%from the true discharge rates throughout the range of expected
discharge volumes. (Permit Condition Reference: Part II, Section D.3 Flow Measurements).
Following discussions with the ORC and Aqua NC staff regarding flow meter calibrations,this Office is
concerned with the level of training and lack of instrumentation(proper staff gauges, etc.) used to
perform these calibrations. Therefore, the Permittee must contract a third party experienced in flow
meter calibrations to reprogram and calibrate this flow meter. In addition, this Office recommends a
third party recalibrate all flow meters at all Aqua NC WWTPs located in the DWR/Mooresville Regional
Office's territory.
Page# 2

Permit: NC0080691 Owner-Facility: Windemere VVVVTP
Inspection Date: 08/27/2019 Inspection Type: Compliance Evaluation
Permit Yes No NA NE
(If the present permit expires in 6 months or less). Has the permittee submitted a new ❑ ❑ • ❑
application?
Is the facility as described in the permit? • ❑ ❑ ❑
#Are there any special conditions for the permit? • ❑ ❑ ❑
Is access to the plant site restricted to the general public? • ❑ ❑ ❑
Is the inspector granted access to all areas for inspection? IM000
Comment: Overall, the facility is adequately described in the Permit; however, the facility is not
equipped with a bar screen. The facility description will need to be updated during the next
Permit renewal process.
The last compliance evaluation inspection by DWR staff was performed on 6/17/16.
Record Keeping Yes No NA NE
Are records kept and maintained as required by the permit? 1101E10
Is all required information readily available, complete and current? • ❑ ❑ ❑
Are all records maintained for 3 years(lab. reg. required 5 years)? 00011
Are analytical results consistent with data reported on DMRs? • ❑ ❑ ❑
Is the chain-of-custody complete? • ❑ ❑ ❑
Dates, times and location of sampling •
Name of individual performing the sampling •
Results of analysis and calibration •
Dates of analysis 111
Name of person performing analyses •
Transported COCs U
Are DMRs complete: do they include all permit parameters? 111000
Has the facility submitted its annual compliance report to users and DWQ? ❑ ❑ • ❑
(If the facility is =or>5 MGD permitted flow) Do they operate 24/7 with a certified operator ❑ ❑ ❑
on each shift?
Is the ORC visitation log available and current? • ❑ ❑ ❑
Is the ORC certified at grade equal to or higher than the facility classification? • ❑ ❑ ❑
Is the backup operator certified at one grade less or greater than the facility classification? I1000
Is a copy of the current NPDES permit available on site? • ❑ ❑ ❑
Facility has copy of previous year's Annual Report on file for review? ❑ ❑ ❑
Page# 3

Permit: NC0080691 Owner-Facility: Windemere VVWrP
Inspection Date: 08/27/2019 Inspection Type: Compliance Evaluation
Record Keeping Yes No NA NE
Comment: The records reviewed during the inspection were organized and well maintained. Discharge
Monitoring Reports(eDMRs)were reviewed for the period July 2018 through June 2019. No
effluent limit violations were reported and all monitoring frequencies were correct.
The ORC must ensure that the effluent composite sampling start and end times are
documented (verify 24-hr.sampling event) and all on-site documentation is legible.
Laboratory Yes No NA NE
Are field parameters performed by certified personnel or laboratory? • 0 0 0
Are all other parameters(excluding field parameters)performed by a certified lab? • ❑ 0 0
#Is the facility using a contract lab? • 0 0 0
#Is proper temperature set for sample storage(kept at less than or equal to 6.0 degrees 0 0 • 0
Celsius)?
Incubator(Fecal Coliform)set to 44.5 degrees Celsius+/-0.2 degrees? ❑ ❑ • 0
Incubator(BOD)set to 20.0 degrees Celsius+/- 1.0 degrees? ❑ ❑ • ❑
Comment: On-site field analyses (dissolved oxygen, pH,temperature,total residual chlorine) are
performed under Aqua NC's laboratory certification#5035. Water Tech Labs(all permit
parameters except field) has also been contracted to provide analytical support.
The ORC must ensure to do initial and post calibration checks on the dissolved oxygen
meter.
Effluent Sampling Yes No NA NE
Is composite sampling flow proportional? 0 ❑ 0
Is sample collected below all treatment units? • 0 0 0
Is proper volume collected? • 0 0 0
Is the tubing clean? • 0 0 0
#Is proper temperature set for sample storage(kept at less than or equal to 6.0 degrees • 0 ❑ 0
Celsius)?
Is the facility sampling performed as required by the permit(frequency,sampling type MI 0 0 0
representative)?
Comment: The subiect permit requires composite and grab effluent samples.
Operations & Maintenance Yes No NA NE
Is the plant generally clean with acceptable housekeeping? • 0 0 0
Does the facility analyze process control parameters,for ex: MLSS, MCRT, Settleable III 0 0 0
Solids, pH, DO, Sludge Judge, and other that are applicable?
Comment: The wastewater treatment facility appeared to be properly operated and well maintained.
Process control measurements were being documented and maintained on-site.
The facility's telemetry-type alarm system functioned properly during the on-site test.
Page# 4

Permit: NC0080691 Owner-Facility: windemere WWTP
Inspection Date: 08/27/2019 Inspection Type: Compliance Evaluation
Equalization Basins Yes No NA NE
Is the basin aerated? • 0 0 0
Is the basin free of bypass lines or structures to the natural environment? M ❑ ❑ ❑
Is the basin free of excessive grease? II 0 0 0
Are all pumps present? U ❑ ❑ ❑
Are all pumps operable? ❑ • 0 0
Are float controls operable? • 0 0 0
Are audible and visual alarms operable? • 0 0 0
#Is basin size/volume adequate? • 0 0 0
Comment: One of the influent pumps is in the process of being repaired/replaced.
Aeration Basins Yes No NA NE
Mode of operation Ext.Air
Type of aeration system Diffused
Is the basin free of dead spots? • 0 0 ❑
Are surface aerators and mixers operational? ❑ ❑ U ❑
Are the diffusers operational? • 0 0 0
Is the foam the proper color for the treatment process? • 0 0 0
Does the foam cover less than 25%of the basin's surface? • 0 ❑ 0
Is the DO level acceptable? 11 0 0 0
Is the DO level acceptable?(1.0 to 3.0 mg/I) • 0 0 0
Comment: The 30-minute settleability tests performed during the inspection were 870/840 ml/L with a
clear supernates. The ORC/Permittee must ensure that an adequate sludge wasting
program is implemented(via process control program, etc.)to maintain an appropriate
solids inventory and sludge aqe in the aeration basins.
Secondary Clarifier Yes No NA NE
Is the clarifier free of black and odorous wastewater? • 0 0 0
Is the site free of excessive buildup of solids in center well of circular clarifier? ❑ ❑ • 0
Are weirs level? 110 110
Is the site free of weir blockage? II 0 0 0
Is the site free of evidence of short-circuiting? • 0 0 0
Is scum removal adequate? • 0 0 0
Is the site free of excessive floating sludge? • 0 0 0
Is the drive unit operational? ❑ ❑ • ❑
Page# 5

Permit: NC0080691 Owner-Facility: Windemere VVWTP
Inspection Date: 08/27/2019 Inspection Type: Compliance Evaluation
Secondary Clarifier Yes No NA NE
Is the return rate acceptable(low turbulence)? • 0 0 0
Is the overflow clear of excessive solids/pin floc? • ❑ 0 0
Is the sludge blanket level acceptable?(Approximately%of the sidewall depth) • ❑ ❑ ❑
Comment:
Filtration (High Rate Tertiary), Yes No NA NE
Type of operation: Down flow
Is the filter media present? • 0 0 0
Is the filter surface free of clogging? • 0 0 0
Is the filter free of growth? • Cl 0 0
Is the air scour operational? • 0 0 0
Is the scouring acceptable? • 0 0 0
Is the clear well free of excessive solids and filter media? • 0 0 0
Comment: The air scour system for one of the tertiary filters will be repaired within the near future.
Disinfection-Tablet Yes No NA NE
Are tablet chlorinators operational? • 0 0 0
Are the tablets the proper size and type? • 0 0 0
Number of tubes in use? 2
Is the level of chlorine residual acceptable? • ❑ ❑ ❑
Is the contact chamber free of growth,or sludge buildup? • ❑ 0 0
Is there chlorine residual prior to de-chlorination? • 0 0 0
Comment:
De-chlorination Yes No NA NE
Type of system? Tablet
Is the feed ratio proportional to chlorine amount(1 to 1)? ❑ 0 I 0
Is storage appropriate for cylinders? 0 0 • 0
#Is de-chlorination substance stored away from chlorine containers? ❑ 0 • 0
Comment:
Are the tablets the proper size and type? • 0 0 0
Are tablet de-chlorinators operational? • 0 0 0
Number of tubes in use? 3
Page# 6

Permit: NC0080691 Owner-Facility: Windemere WWTP
Inspection Date: 08/27/2019 Inspection Type: Compliance Evaluation
De-chlorination Yes No NA NE
Comment:
Flow Measurement-Effluent Yes No NA NE
#Is flow meter used for reporting? • 0 0 0
Is flow meter calibrated annually? • 0 0 0
Is the flow meter operational? II 0 0 0
(If units are separated) Does the chart recorder match the flow meter? 0 0 • 0
Comment: The flow meter was last calibrated/verified by the ORC/Aqua NC staff on 8/7/19. See
"Summary" Section for additional comments.
Effluent Pipe Yes No NA NE
Is right of way to the outfall properly maintained? 0 0 0 •
Are the receiving water free of foam other than trace amounts and other debris? 0 0 0
If effluent (diffuser pipes are required) are they operating properly? 0 0 IN 0
Comment: The effluent appeared clear with no floatable solids or foam. The effluent is discharged into
the receiving stream via submerged outfall. in the receiving stream.
Aerobic Digester Yes No NA NE
Is the capacity adequate? U ❑ ❑ ❑
Is the mixing adequate? • 0 0 0
Is the site free of excessive foaming in the tank? II 0 0 0
#Is the odor acceptable? NI 0 0 0
#Is tankage available for properly waste sludge? • ❑ ❑ ❑
Comment: Wastewater solids are removed on an as-needed basis by a contracted company(currently
Rick's Septic Tank Service).
Standby Power Yes No NA NE
Is automatically activated standby power available? 0 11 0 0
Is the generator tested by interrupting primary power source? 110110
Is the generator tested under load? • 0 0 0
Was generator tested&operational during the inspection? • ❑ ❑ ❑
Do the generator(s)have adequate capacity to operate the entire wastewater site? • 0 0 0
Is there an emergency agreement with a fuel vendor for extended run on back-up power? I 0 0 0
Is the generator fuel level monitored? MO ❑ ❑
Page# 7

Permit: NC0080691 Owner-Facility: Windemere WWTP
Inspection Date: 08/27/2019 Inspection Type: Compliance Evaluation
Standby Power Yes No NA NE
Comment: The backup generator currently has to be manually activated. The Permittee must ensure
that the operational issues associated with the automatic transfer of power are resolved
within the near future.
The generator is exercised (automatically)weekly and placed under load (by ORC)
quarterly. Aqua NC contracts a company(currently Palmer Generator)to service the
generator.
Page# 8

ECEIVED/NICDEVP./DWF
AOUA .. cc
3O_: :�VIL! E �`:t0!v.-�L OFFICE
Thomas J.Roberts,President and Chief Operating Officer
0: 919.653.5770 • F:919.460.1788 • [e-mail]
July 19, 2016
Mr. Wes Bell
Water Quality Regional Operations Section
Division of Water Resources, NCDEQ
610 East Center Avenue, Suite 301
Mooresville,NC 28115
Re: Windemere Subdivision WWTP, Iredell County
Compliance Evaluation Inspection, Permit No.NC0080691
Dear Mr. Bell:
Aqua North Carolina, Inc. (Aqua) offers the following response to the above-referenced Compliance
Evaluation Inspection which was issued for the inspection conducted on June 17, 2016.
Per CEI,Aqua should respond to:
Flow Measurement: The flow meter calibration data indicated that the facility is equipped with a
90°V-notch weir. Based on the estimated weir measurements/calculations during the inspection,
the weir angle appeared to be only 80°. The weir should be re-evaluated and replaced (if needed)
to ensure that accurate flow rates are being measured. Please be advised that the subject permit
requires the following: flow measurement devices be installed, calibrated, and maintained to
ensure that the accuracy of the measurements is consistent with the accepted capability of that
type of device; and devices selected shall be capable of measuring flows with a maximum
deviation of less than 10% from the true discharge rates throughout the range of expected
discharge volumes(Part II, Section D.3 Flow Measurements).
Aoua's Response:
After measuring the existing V-notch, the angle was determined to be 83 degrees. We have
contracted with Horizon Engineering to reprogram the ISCO flow meter to accurately measure
the flow based on an 83 degree V-notch. Once the unit is reprogramed, the flow meter will be
recalibrated. This work should be completed before the end of July 2016.
If you have any questions or comments, please do not hesitate to contact Laurie Ison at(704)489-9404.
Si ly,
Thomas J. Robe
President and C 0
cc: Laurie Ison
Moses Thompson202 MacKenan Court Cary, NC 27511 • AquaAmerica.com
Michael Melton

PAT MCCRORY
i Governor
•
DONAL . VAN DER VAART
secretary
Water Resources S. JAY ZIMMERMAN
ENVIRONMENTAL QUALITY Director
June 29,2016
Mr.Thomas J.Roberts,President
Aqua North Carolina,Inc.
202 Mackenan Court
Cary,North Carolina 27511
Subject: Compliance Evaluation Inspection
Windemere Subdivision WWTP
NPDES Permit No.NC0080691
Iredell County
Dear Mr. Roberts:
Enclosed is a copy of the Compliance Evaluation Inspection Report for the inspection conducted
at the subject facility on June 17, 2016 by Mr.Wes Bell of this Office. Please inform the facility's
Operator-in-Responsible Charge(ORC)of our findings by forwarding a copy of the enclosed report.
It is requested that a written response be submitted to the Office by July 22,2016,addressing the
the noted concerns with the facility's flow measurement system, as discussed further in the Flow
Measurement—Effluent/Summary Sections of the attached report. In responding,please address your
comments to the attention of Mr.Bell.
Should you have any questions concerning this report,please do not hesitate to contact Mr.Bell
at(704)235-2192, or via email at [e-mail].
Sincerely, •
r
•Z W. Corey Basinger,Regional Supervisor
Water Quality Regional Operations Section
Division of Water Resources,NCDEQ
Enclosure:
Inspection Report
cc: Iredell County Health Department
MSC-1617 Central-Basement
WB
State of North Carolina I Environmental Quality I Water Resources I Water Quality Regional Operations
Mooresville Regional Office 1610 East Center Avenue,Suite 301 I Mooresville,North Carolina 28115
704 663 1699

United States Environmental Protection Agency Form Approved.
EPA Washington,D.C.20480 OMB No.2040-0057
Water Compliance Inspection Report Approval expires 8-31-98
Section A:National Data System Coding(i.e.,PCS)
Transaction Code NPDES yr/mo/day Inspection Type Inspector Fac Type
1 2 IS I 3 I NC0080691 111 12 I 16/06/17 117 18 I I 19 I c I 2011
21IIIIII IIIIII1II IIIIIIIIIIIIIIII IIIIIIIlII r
Inspection Work Days Facility Self-Monitoring Evaluation Rating B1 QA — —Reserved------ —
6712.0 70 1LJ 4 I 71 I ti I 72 I , 1 731
I 174
751 I I I I I I 180
Section B:Facilityil Data L�
Name and Location of Facility Inspected(For Industrial Users discharging to POTW,also include Entry Time/Date Permit Effective Date
POTW name and NPDES permit Number) 09:50AM 16/06/17 15/04/01
Wndemere WWTP
Exit Time/Date Permit Expiration Date
NCSR 1328 Heronwood Rd
11:35AM 16/06/17 20/03/31
Sherrills Ford NC 28673
Name(s)of Onsite Representative(s)Ttles(s)/Phone and Fax Number(s) Other Facility Data
John David Wall/ORC/704-507-3765/
Name,Address of Responsible Official/Title/Phone and Fax Number
Contacted
Thomas J Roberts,202 Mackenan Ct Cary NC
27511/President/919-467-8712/9194601788 No
Section C:Areas Evaluated During Inspection(Check only those areas evaluated)
III Permit Flow Measurement Operations&Maintenance MI Records/Reports
Self-Monitoring Program Sludge Handling Disposal I Facility Site Review In Effluent/Receiving Waters
III Laboratory
Section D:Summary of Finding/Comments(Attach additional sheets of narrative and checklists as necessary)
(See attachment summary)
Name(s)and Signature s)of I or(s) Agency/Office/Phone and Fax Numbers // Date//,
Wes Bell MRO WQ//704-663-1699 Ext.2192/ 6702 p2 / .
Signature of Management Q Re 'ewer Agency/Office/Phone and Fax Numbers Date
Andrew Pitner 0 WQ//704-663-1699 Ext.21; is -'3-1 - (�
EPA Form 3560-3(Rev 9-94)Previous editions are obsolete.
• Page# 1

NPDES yr/mo/day Inspection Type (Cont.) 1
31 Nc0080691 Ill 121 16/06n7 I17 18 LI
Section D:Summary of Finding/Comments(Attach additional sheets of narrative and checklists as necessary)
Flow Measurement-Effluent Section cont'd:
The flow meter calibration data indicated that the facility is equipped with a 90°V-notch weir. Based on
the estimated weir measurements/calculations during the inspection, the weir angle appeared to be
only 80°. The weir should be re-evaluated and replaced (if needed)to ensure that accurate flow rates
are being measured. Please be advised that the subject permit requires the following: flow
measurement devices be installed, calibrated, and maintained to ensure that the accuracy of the
measurements is consistent with the accepted capability of that type of device; and devices selected
shall be capable of measuring flows with a maximum deviation of less than 10%from the true
discharge rates throughout the range of expected discharge volumes. (Part II, Section D.3 Flow
Measurements).
•
Page# 2

Permit: NC0080691 Owner-Facility: Windemen3WWTP
Inspection Date: 06/17/2016 Inspection Type: Compliance Evaluation
Permit Yes No NA NE
(If the present permit expires in 6 months or less). Has the permittee submitted a new 0 0 IN 0
application?
Is the facility as described in the permit? • ❑ 0 ❑
#Are there any special conditions for the permit? • ❑ 0 0
Is access to the plant site restricted to the general public? • 0 ❑ 0
Is the inspector granted access to all areas for inspection? • 0 0 0
Comment: The last compliance evaluation inspection was performed at the facility on 4/1/11 by DWR
staff.
Record Keeping Yes No NA NE
Are records kept and maintained as required by the permit? • 0 0 0
Is all required information readily available, complete and current? • 0 0 ❑
Are all records maintained for 3 years(lab. reg. required 5 years)? 0 ❑ 0 •
Are analytical results consistent with data reported on DMRs? • ❑ 0 0
Is the chain-of-custody complete? • 0 0 0
Dates,times and location of sampling •
Name of individual performing the sampling •
Results of analysis and calibration •
Dates of analysis •
Name of person performing analyses •
Transported COCs U
Are DMRs complete:do they include all permit parameters? • ❑ 0 0
Has the facility submitted its annual compliance report to users and DWQ? ❑ ❑ ❑
(If the facility is=or>5 MGD permitted flow)Do they operate 24/7 with a certified operator ❑ ❑ • ❑
on each shift?
Is the ORC visitation log available and current? • 0 0 0
Is the ORC certified at grade equal to or higher than the facility classification? • 0 0 0
Is the backup operator certified at one grade less or greater than the facility classification? IN ❑ 0 0
Is a copy of the current NPDES permit available on site? • ❑ ❑ ❑
Facility has copy of previous year's Annual Report on file for review? 0 0 IN 0
Comment: The records reviewed during the inspection were organized and well maintained. Discharge
Monitoring Reports(DMRs)were reviewed for the period March 2015 through February
2016. No effluent limit violations were reported and all monitoring frequencies were correct.
Laboratory Yes No NA NE
Page# 3

Permit: NC0080691 Owner-Facility: WindemereWWTP
inspection Date: 06/17/2016 Inspection Type: Compliance Evaluation
Laboratory Yes No NA NE
Are field parameters performed by certified personnel or laboratory? • ❑ ❑ ❑
Are all other parameters(excluding field parameters)performed by a certified lab? • ❑ ❑ ❑
#Is the facility using a contract lab? III ❑ El ❑
#Is proper temperature set for sample storage(kept at less than or equal to 6.0 degrees IN ❑ ❑ ❑
Celsius)?
Incubator(Fecal Coliform)set to 44.5 degrees Celsius+/-0.2 degrees? ❑ ❑ III ❑
Incubator(BOD)"set to 20.0 degrees Celsius+/- 1.0 degrees? ❑ ❑ • ❑
Comment: On-site field analyses(dissolved oxygen, pH, temperature, total residual chlorine) are
performed under Aqua NC's field laboratory certification#5035. Water Tech Labs has also
been contracted to provide analytical support.
The laboratory instrumentation used for field analyses appeared to be properly
calibrated/verified and documented.
Effluent Sampling Yes No NA NE
Is composite sampling flow proportional? • El ❑ ❑
Is sample collected below all treatment units? • ❑ ❑ ❑
Is proper volume collected? ❑ ❑ ❑
Is the tubing clean? • ❑ ❑ ❑
#Is proper temperature set for sample storage(kept at less than or equal to 6.0 degrees • ❑ ❑ ❑
Celsius)?
Is the facility sampling performed as required by the permit(frequency,sampling type ❑ ❑ ❑
representative)?
Comment: The subject permit requires composite and arab effluent samples. The sampler was
collecting 400 ml. aliquots at the time of the inspection. This Office recommends increasing
the aliquot verification frequency to a monthly basis.
Operations &Maintenance Yes No NA NE
Is the plant generally clean with acceptable housekeeping? • ❑ ❑ ❑
Does the facility analyze process control parameters,for ex:MLSS,MCRT, Settleable • ❑ El El
Solids, pH, DO, Sludge Judge,and other that are applicable?
Comment: The facility appeared to be properly operated and well maintained. Process control
measurements were being documented and maintained on-site.
The facility is equipped with a dialer-type alarm system to notify the operations staff of
selected alarm conditions. The on-site alarm system was tested and operated properly
during the inspection.
Equalization Basins Yes No NA NE
Is the basin aerated? ❑ ❑
Is the basin free of bypass lines or structures to the natural environment? • Cl El ❑
Page# 4

Permit: NC0080691 Owner-Facility: VJindemere VVVVTP
Inspection Date: 06/17/2016 inspection Type: Compliance Evaluation
Equalization Basins Yes No NA NE
Is the basin free of excessive grease? • 0 0 0
Are all pumps present? • ❑ 0 0
Are all pumps operable? • 0 0 0
Are float controls operable? • ❑ 0 0
Are audible and visual alarms operable? 1111 ❑ ❑
#Is basin size/volume adequate? U 0 0 0
Comment:
Aeration Basins Yes No NA NE
Mode of operation Ext.Air
Type of aeration system Diffused
Is the basin free of dead spots? • ❑ 0 0
Are surface aerators and mixers operational? 0 0 • 0
Are the diffusers operational? • 0 0 0
Is the foam the proper color for the treatment process? • 0 0 0
Does the foam cover less than 25%of the basin's surface? • 0 0 0
Is the DO level acceptable? • ❑ ❑ ❑
Is the DO level acceptable?(1.0 to 3.0 mg/I) • ❑ 0 ❑
Comment: Soda ash is added (as-needed basis)to maintain appropriate alkalinity/pH levels.
Secondary Clarifier Yes No NA NE
Is the clarifier free of black and odorous wastewater? • 0 ❑ ❑
Is the site free of excessive buildup of solids in center well of circular clarifier? ❑ 0 • ❑
Are weirs level? • ❑ 0 0
Is the site free of weir blockage? • 0 0 0
Is the site free of evidence of short-circuiting? • 0 0 0
Is scum removal adequate? • 0 0 0
Is the site free of excessive floating sludge? 111000
Is the drive unit operational? ❑ 0 • 0
Is the return rate acceptable(low turbulence)? MODE1
Is the overflow clear of excessive solids/pin floc? • 0 0 ❑
Is the sludge blanket level acceptable?(Approximately'/.of the sidewall depth) • 0 ❑ 0
Comment:
Page# 5

Permit: NC0080691 Owner-Facility: Windemere WWTP
Inspection Date: 06/17/2016 Inspection Type: Compliance Evaluation
Secondary Clarifier Yes No NA NE
Filtration (High Rate Tertiary) Yes No NA NE
Type of operation: Down flow
Is the filter media present? • 0 0 0
Is the filter surface free of clogging? • 0 0 0
Is the filter free of growth? • ❑ 0 0
Is the air scour operational? • 0 0 ❑
Is the scouring acceptable? • 0 0 0
Is the clear well free of excessive solids and filter media? • 0 0 0
Comment:
Disinfection-Tablet Yes No NA NE
Are tablet chlorinators operational? • 0 0 0
Are the tablets the proper size and type? • 0 0 ❑
Number of tubes in use? 2
Is the level of chlorine residual acceptable? 11 0 0 0
Is the contact chamber free of growth,or sludge buildup? 11 0 0 ❑
Is there chlorine residual prior to de-chlorination? • 0 0 0
Comment:
De-chlorination Yes No NA NE
Type of system? Tablet
Is the feed ratio proportional to chlorine amount(1 to 1)? 0 0 IN 0
Is storage appropriate for cylinders? 0 0 111 ❑
#Is de-chlorination substance stored away from chlorine containers? 0 0 • 0
Comment:
Are the tablets the proper size and type? • 0 0 0
Are tablet de-chlorinators operational? ❑ 0 0
Number of tubes in use? 3
Comment:
Flow Measurement-Effluent Yes No NA NE
#Is flow meter used for reporting? ❑ 0 0
Page# 6

Permit: NC0080691 Owner-Facility: Wndemere VWVTP
Inspection Date: 06/17/2016 Inspection Type: Compliance Evaluation
Flow Measurement-Effluent Yes No NA NE
Is flow meter calibrated annually? • 0 0 0
Is the flow meter operational? • 0 ❑ ❑
(If units are separated) Does the chart recorder match the flow meter? II 0 0 ❑
Comment: The flow meter is calibrated annually and was last calibrated on 7/3/15 by Horizon
Engineering &Consulting. Inc.
See"Summary" Section for additional comments.
Effluent Pipe Yes No NA NE
Is right of way to the outfall properly maintained? 0 0 0 •
Are the receiving water free of foam other than trace amounts and other debris? 0 0 ❑ •
If effluent (diffuser pipes are required) are they operating properly? 0 0 � ❑
Comment: The effluent appeared clear with no floatable solids or foam. The effluent is discharged (via
pump system)to the receiving stream through a submerged outfall line.
Aerobic Digester Yes No NA NE
Is the capacity adequate? • ❑ ❑ ❑
Is the mixing adequate? • 0 0 0
Is the site free of excessive foaming in the tank? • 0 0 0
#Is the odor acceptable? • 0 0 0
#Is tankage available for properly waste sludge? • 0 0 0
Comment: Bumgarner Septic Tank&Grading has been contracted to remove wastewater solids on an
as-needed basis.
Standby Power Yes No NA NE
Is automatically activated standby power available? 0 11 0 ❑
Is the generator tested by interrupting primary power source? 0 0 0
Is the generator tested under load? • 0 0 0
Was generator tested&operational during the inspection? • 0 0 ❑
Do the generator(s)have adequate capacity to operate the entire wastewater site? • 0 0 0
Is there an emergency agreement with a fuel vendor for extended run on back-up power? • ❑ 0 0
Is the generator fuel level monitored? • ❑ 0 0
Comment: The generator is tested under load semi-annually and serviced annually(minimum) by a
contracted company (Premium Power). The generator is manually activated during power
outages.
Page# 7

PAT MCCRORY
Governor
DONALD R. VAN DER VAART
.)e rreta,
Water Resources S. JAY ZIMMERMAN
ENVIRONMENTAL QUALITY
Direcvor
jiJune 24, 2016
RECEIVED/NCDENR/DWR
Thomas Roberts
Aqua North Carolina Inc N 3 0 2016
202 Mackenan Ct WQROS
Cary, NC 27511 MOORESVILLE REGIONAL OFFICE
Subject: NPDES Electronic Reporting Requirements
Windemere WWTP
NPDES Permit Number: NC0080691
Dear NPDES Permittee:
The U.S. Environmental Protection Agency (EPA) recently published the National Pollutant Discharge
Elimination System (NPDES) Electronic Reporting Rule.The rule requires NPDES regulated facilities to
report information electronically, instead of filing written paper reports.The rule does not change what
information is required from facilities. It only changes the method by which information is provided (i.e.,
electronic rather than paper-based).
EPA is phasing in the requirements of the rule over a 5-year period. The two phases of the rule, and their
key milestones, are:
• Phase 1—Starting on December 21,2016, regulated entities that are required to submit Discharge
Monitoring Reports (DMRs) will begin submitting these reports electronically. If you are currently
reporting your DMR data electronically using eDMR,then you simply need to continue reporting
in the same way as you are now. The key change is that, starting on December 21, 2016,
electronic reporting of DMRs will be required, instead of voluntary.
• Phase 2—Starting on December 21, 2020, regulated entities that are required to submit certain
other NPDES reports will begin submitting these reports electronically. Reports covered in the
second phase include Notices of Intent to discharge in compliance with an NPDES general permit,
Sewer Overflow/Bypass Event Reports, and a number of other NPDES program reports.
Incorporating Electronic Reporting Requirements into NPDES Permits
The NPDES Electronic Reporting Rule requires authorized NPDES programs to incorporate electronic
reporting requirements into NPDES permits beginning December 21, 2015. Under the new rule, the
electronic reporting process supersedes the paper reporting process. According to our files,your NPDES
permit became effective after November 2013, and should contain the requirement to electronically
report your Discharge Monitoring Reports using NC DWR's eDMR system.
In addition to requiring permittees to report information electronically, the rule also requires permittees
to identify the initial recipient for the NPDES electronic reporting data [see 40 CFR 122.41(I)(9)]. Initial
State of North Carolina I Environmental Quality i Water Resources
1617 Mail Service Center I Raleigh,North Carolina 27699-1617
919 807 6300

recipient of electronic NPDES information from NPDES-regulated facilities(initial recipient) means the
entity (EPA or the state authorized by EPA to implement the NPDES program)that is the designated entity
for receiving electronic NPDES Data [see 40 CFR 127.2(b)]. Permittees are required to electronically
submit the required NPDES information to the appropriate initial recipient, as determined by EPA. By July
18, 2016, EPA must identify and publish on its web site and in the Federal Register a listing of initial
recipients by state and by NPDES data group. Once available, you can use EPA's web site to find out or
determine the initial recipient of your electronic submission.
NC DWR has submitted a request to EPA to be the initial recipient for the following NPDES data groups:
1. Discharge Monitoring Reports;
2. General Permit Reports [Notices of Intent to discharge (NOIs); Notices of Termination (NOTs)];
3. Pretreatment Program Reports; and
4. Sewer Overflow/Bypass Event Reports
EPA's web site will also link to the appropriate electronic reporting tool for each type of electronic
submission for each state. Instructions on how to access and use the appropriate electronic reporting
tool will be available as well.
For more information on EPA's NPDES Electronic Reporting Rule,visit
http://www2.epa.gov/compliance/final-national-pollutant-discharge-elimination-system-npdes-
electronic-reporting-rule. For more information on electronic reporting to NC DWR, visit
http://deq.nc.gov/aboutJdivisions/water-resources/edmr/npdes-electronic-reporting or contact Vanessa
Manuel at 919-807-6392 or via email at [e-mail].
Sincerely,
Je f fret' O. Po-LA-part
for S.Jay Zimmerman, P.G.
Cc: NPDES File
Central Files

PAT MCCRORY
N
;; Governor
DONALD R.VAN DER VAART
Secretory
Water Resources S.JAY ZIMMERMAN
ENVIRONMENTAL QUALITY
Director
RECEIVED/NCDENR/DWR
July 18, 2016 ►I 2 9 2016
CERTIFIED MAIL 7009 2250 0000 8087 1115 WQROS
RETURN RECEIPT REQUESTED MOORESVILLE REGIONAL OFFICE
Mr.Thomas J Roberts,President
Aqua North Carolina, Inc.
202 Mackenan Ct
Cary,NC, 27511
Subject: Notice of Violation NOV-2016-PC-0256
Failure to Register&Submit Electronic Discharge Monitoring Reports(eDMRs)
Windemere WWTP
NPDES Permit NC0080691
Iredell County
Dear Mr.Roberts:
Per the terms of your NPDES permit,you were required to register for,and begin using,the eDMR system
by 12/27/2015. Our records indicate that as of the date of this letter,the subject facility is not registered and
not submitting data electronically.
Failure to register and begin submitting reports electronically is a violation of the terms of your permit,
subjecting you to a possible assessment of civil penalties. In order to reduce the risk of receiving additional
enforcement action,you must complete your registration and submit your July 2016 DMR electronically on
or before August 31,2016.
The Division has prepared a website devoted to all aspects of eDMR, including registration for its use,
obtaining an eDMR user account, and answers to frequently asked questions. You are encouraged to visit the
website at: http://deq.nc.gov/about/divisions/water-resources/edmr. Should you have further questions
regarding eDMR after reviewing the website's content, or have need of further assistance,you should contact
Derek Denard at 919-807-6307 or [e-mail].
Thank you for your cooperation in this matter.
dli
S- fly,
/"i>>-n
S. Jay Zimmerman, P. .
/ Director,Division of Water Resources
cc: NPDES File
Central Files
State of North Carolina I Environmental Quality I Water Resources
1617 Mail Service Center I Raleigh,North Carolina 27699-1617
919-707-9000

A •A
NCDENR
North Carolina Department of Environment and Natural Resources
Pat McCrory John E. Skvarla, III
Governor Secretary
October 09, 2014
RECEIVED
DIVISION OF 1,v4T_q QUALITY
Thomas J. Roberts, President&COO OCT 12 2014
Aqua North Carolina, In
Windemere WWTP wp SWC t`t';d
!l700RESVI
202 MacKenan Court LLE REGIONAL OFFICE
Cary,NC 27511
Subject: Acknowledgement of Permit Renewal
Permit NC0080691
Iredell County
Dear Mr. Roberts:
The NPDES Unit received your permit renewal application on October 08, 2014. A member of the
NPDES Unit will review your application. They will contact you if additional information is required to
complete your permit renewal. You should expect to receive a draft permit approximately 30-45 days
before your existing permit expires.
If you have any additional questions concerning renewal of the subject permit, please contact Bob
Sledge(919) 807-6398.
Sincerely,
W rl✓w T,,,ZOtfOYOL
Wren Thedford
Wastewater Branch
cc: Central Files
NPDES Unit
1617 Mail Service Center,Raleigh,North Carolina 27699-1617
Location:512 N.Salisbury St.Raleigh,North Carolina 27604
Phone:[phone] Fax:[phone]ICustomer Service:1-877-623-6748
Internet::www.ncwater.orq
An Equal OpportunitylAtfirmative Action Employer •

AQUA
RECEIVED/DENR/DWR
OCT 082014
September 30, 2014
Water Quality Section
NCDENR / Division of Water Quality/ NPDES Unit
1617 Mail Service Center
Raleigh, NC 27699-0167 AIVISIONpEC M=0
'°'"AL IZY
Re: Application for Permit Renewal OCT 13 2014
Aqua North Carolina, Inc. StfL;t} t..� C1jtJ
l;9OORESVQLz:�`r:0..AL
Windemere WWTP OFFICE
NPDES No. NC0080691
Iredell County
Gentlemen:
Enclosed are three (3) copies of the completed application Form D- WWTP. This
submittal includes the necessary attachments for your office to renew the subject
permit. As part of this renewal application, Aqua requests to have A.(2.) Special
Condition - Operations (a) removed from the permit. This WWTF has an ongoing
exemplary compliance record and as such, Aqua does not see the need or benefit to
continue operation of the continuous turbidimeter.
Should you need any additional information or assistance, please feel free to contact
our Regional Compliance Manager, Michael A. Melton @ 704-489-9404 ext. 57238 or
by e-mail at [e-mail].
Si r ly
Thomas J. R erts
President & COO
Enc
202 MacKenan Court • Cary, North Carolina • 27511 • 919-467-8712

PPPPP
NPDES APPLICATION - FORM D
For privately owned treatment systems treating 100% domestic wastewaters <1.0 MGD
Mail the complete application to:
N. C. DENR / Division of Water Quality / NPDES Unit
1617 Mail Service Center, Raleigh, NC 27699-1617
OCT 1 20?4
NPDES Permit NC0080691
If you are completing this form in computer use the TAB key or the up - down arrows to move from one
field to the next. To check the boxes, click your mouse on top of the box. Otherwise,please print or type.
1. Contact Information:
Owner Name AQUA NORTH CAROLINA, INC.
Facility Name WINDEMERE WWTP
Mailing Address 202 MACKENAN COURT
City CARY
State / Zip Code NC 27511
Telephone Number [phone]
Fax Number [phone]
e-mail Address [e-mail]
2. Location of facility producing discharge:
Check here if same address as above 0
Street Address or State Road 131 HERONWOOD ROAD
City TROUTMAN
State / Zip Code NORTH CAROLINA
County IREDELL
3. Operator Information:
Name of the firm, public organization or other entity that operates the facility. (Note that this is not
referring to the Operator in Responsible Charge or ORC)
Name AQUA NORTH CAROLINA, INC
Mailing Address 202 MACKENAN COURT
City CARY
State / Zip Code NORTH CAROLINA 27511
Telephone Number [phone]
Fax Number [phone]
1 of 3 Form-D 05/08

IPF
NPDES APPLICATION - FORM D
For privately owned treatment systems treating 100% domestic wastewaters <1.0 MGD
4. Description of wastewater:
Facility Generating Wastewater(check all that apply):
Industrial ❑ Number of Employees
Commercial ❑ Number of Employees
Residential ® Number of Homes 130
School 0 Number of Students/Staff
Other ❑ Explain:
Describe the source(s) of wastewater (example: subdivision, mobile home park, shopping centers,
restaurants, etc.):
This system serves residential customers only.
5. Type of collection system
® Separate (sanitary sewer only) 0 Combined (storm sewer and sanitary sewer)
6. Outfall Information:
Number of separate discharge points 1
Outfall Identification number(s) 001
Is the outfall equipped with a diffuser? ❑ Yes ® No
7. Name of receiving stream(s) (Provide a map showing the exact location of each outfall):
Catawba River classified WS-IV 86 B CA waters in the Catawba River Basin
8. Frequency of Discharge: ® Continuous ❑ Intermittent
If intermittent:
Days per week discharge occurs: Duration:
9. Describe the treatment system
List all installed components, including capacities,provide design removal for BOD, TSS, nitrogen and
phosphorus. If the space provided is not sufficient, attach the description of the treatment system in a
separate sheet of paper.
The 0.090 MGD package plant consist of the following:
• Flow equalization tank
• Dual aeration tanks
• Clarifier
• Tertiary sand filter
• Chlorine tablet disinfection (dual units)
• Aerated sludge holding tank
• Dechlorination equipment
• Flow measuring device with a totalizer
• Post-aeration
• Standby power generator
2 of 3 Form-D 05/08

PiPr
NPDES APPLICATION - FORM D
For privately owned treatment systems treating 100% domestic wastewaters <1.0 MGD
10. Flow Information:
Treatment Plant Design flow 0.090 MGD
Annual Average daily flow 0.011 MGD (for the previous 3 years)
Maximum daily flow 0.024 MGD (for the previous 3 years)
11. Is this facility located on Indian country?
❑ Yes ® No
12. Effluent Data
Provide data for the parameters listed.Fecal Coliform, Temperature and pH shall be grab samples,for all other
parameters 24-hour composite sampling shall be used. If more than one analysis is reported, report daily maximum
and monthly average.If only one analysis is reported, report as daily maximum.
Parameter Daily Monthly Units of
Maximum Average Measurement
Biochemical Oxygen Demand (BOD5) 4.0 0.5 MG/L
Fecal Coliform 6.0 1.1 #/100ML
Total Suspended Solids 12.7 4.7 MG/L
Temperature (Summer) 27 21.7 °Celsius
Temperature (Winter) 14 9.2 ° Celsius
pH 8.1 N/A UNITS
13. List all permits, construction approvals and/or applications:
Type Permit Number Type Permit Number
Hazardous Waste (RCRA) NESHAPS (CAA)
UIC (SDWA) Ocean Dumping(MPRSA)
NPDES NC0080691 Dredge or fill (Section 404 or CWA)
PSD (CAA) Other
Non-attainment program (CAA)
14. APPLICANT CERTIFICATION
I certify that I am familiar with the information contained in the application and that to the
best of my knowledge and belief such information is true, complete, and accurate.
Thomas J. Roberts President & Chief Operating Officer
Prin am of Perso igni g Title
, /0 ‘Ai
Signature of Ap cant Da 7
North Carolina General Statute 143-215.6 (b)(2) states: Any person who knowingly makes any false statement representation, or certification in any
application, record, report, plan, or other document files or required to be maintained under Article 21 or regulations of the Environmental Management
Commission implementing that Article, or who falsifies, tampers with, or knowingly renders inaccurate any recording or monitoring device or method
required to be operated or maintained under Article 21 or regulations of the Environmental Management Commission implementing that Article,shall be
guilty of a misdemeanor punishable by a fine not to exceed$25,000,or by imprisonment not to exceed six months,or by both. (18 U.S.C.Section 1001
provides a punishment by a fine of not more than$25,000 or imprisonment not more than 5 years,or both,for a similar offense.)
3 of 3 Form-D 05/08

Vr
Permit NC0080691
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Latitude:35'40'04" Facility 1+ a x, '
Longitude:80257'55" N C0080691 T�L' y.
Quad* E15NW Location ' _
M
s
Receiving Stream:Catawba River Aqua North Carolina,Inc.
Stream Class:W S-IV&B CA ,
Subbasin:30832 Windemere Subdivision North SCALE 1 :24000

AQUA
-� North Carolina_.
SLUDGE MANAGEMENT PLAN
For
Aqua North Carolina, Inc.
No sludge will be treated on any wastewater treatment plant site operated
by Aqua N.C., Western Division
Where practical, sludge removed from a Aqua N.C., Western Division
facility will be transported via a contract hauler to another Aqua N.C.,
Western Division facility for the purpose of"seeding" a new or under
loaded plant.
Unusable (or "dead") sludge will be removed by a contract hauler and
properly disposed of in accordance with NCGS 143-215.1. Contract
haulers used by Aqua N.C., Western Division will be required to report the
quantity of sludge transported and identify the location of the proposed
disposal site if the sludge is not taken to an existing plant operated by Aqua
N.C., Western Division. Aqua N.C., Western Division has not entered into
any agreement to accept sludge into its facilities from plants not owned by
them.
Aqua N.C., Western Division will keep records on the quantity of sludge
removed from each facility, the name of the contract hauler, and the
destination of the sludge (whether used in another plant or disposed of).
The information will be kept on file and will be made available to any
regulatory agency having jurisdiction over sludge treatment or disposal.
Aqua N.C., Western Division includes all of the facilities under the
jurisdiction of the Mooresville Regional Office.

}( 1 KJ�c cis V cx .-" I
RECEIVED
(-->PF DIVISION OF WATER QUALITY
�� JAN 13 2015
NCDENR SWP SECTION
MOORESVILLE REGIONAL OFFICE
North Carolina Department of Environment and Natural Resources
Pat McCrory Donald van der Vaart
Governor Secretary
January 14, 2015
Mr.Thomas J. Roberts
Aqua North Carolina, Inc.
202 MacKenan Court
Cary,NC 27511
Subject: Draft NPDES Permit NC0080691
Windemere WWTP
Class WW-2
Iredell County
Dear Mr. Roberts:
Enclosed with this letter is a copy of the draft permit for your facility. Please review the draft very
carefully to ensure thorough understanding of the conditions and requirements it contains.
The draft permit includes the following changes from the existing permit:
➢ Section A. (4.)has been added to require electronic submission of effluent data. Proposed
Federal regulations require electronic submittal of all discharge monitoring reports(DMRs). The
proposed regulations specify that if a state does not establish a system to receive such submittals
permittees must submit DMRs electronically to the Environmental Protection Agency(EPA).
➢ Parameter codes have been added to section A. (1)to simplify data entry on DMR forms.
> Citations added to A.(1)and A. (4).
With this notification,the Division will solicit public comment on this draft permit by publishing a notice
in newspapers having circulation in the general Caldwell County area,per EPA requirements.Please
provide your comments,if any,to me no later than 30 days after receiving this draft permit.
Following the 30-day public comment period,the Division will review all pertinent comments and take
appropriate action prior to issuing a final permit. If you have any questions or comments concerning this
draft permit, call me at(919) 807-6333, or contact me via e-mail at [e-mail]
Sincerely,
Sonia Gregory
NPDES Unit
cc: NPDES Files
1617 Mail Service Center,Raleigh,North Carolina 27699-1617
Location:512 N.Salisbury St.Raleigh,North Carolina 27604
Phone:[phone]\Fax:[phone]/Customer Service:1-877-623-6748
Internet::www.ncwater.orq
An Equal Opportunity`'+ffirmative Action Employer

Pry
Permit NC0080691
STATE OF NORTH CAROLINA
DEPARTMENT OF ENVIRONMENT AND NATURAL RESOURCES
DIVISION OF WATEIMIWITEiltlfl
PERMIT
TO DISCHARGE WASTEWATER UNDER THE
NATIONAL POLLUTANT DISCHARGE ELIMINATION SYSTEM
In compliance with the provision of North Carolina General Statute 143-215.1,other lawful standards and
regulations promulgated and adopted by the North Carolina Environmental Management Commission,and the
Federal Water Pollution Control Act, as amended,
Aqua North Carolina, Inc.
is hereby authorized to discharge wastewater from a facility located at the
Windemere Subdivision WWTP
131 Heronwood Road
Mooresville
Iredell County
to receiving waters designated as the Catawba River in the Catawba River Basin
in accordance with effluent limitations,monitoring requirements,and other conditions set forth in Parts I,II,III
and IV hereof.
This permit shall become effective
This permit and authorization to discharge shall expire at midnight on March 31,2020.
Signed this day
ma A ®eelcr;D# r=
4 of-Water.Qualit
By Authority of the Environmental Management Commission
Page 1 of 7

Permit NC0080691
SUPPLEMENT TO PERMIT COVER SHEET
All previous NPDES Permits issued to this facility,whether for operation or discharge are hereby revoked.As
of this permit issuance,any previously issued permit bearing this number is no longer effective.Therefore,the
exclusive authority to operate and discharge from this facility arises under the permit conditions,requirements,
terms, and provisions included herein.
Aqua North Carolina, Inc.
is hereby authorized to:
1. Continue to operate an existing 0.090 MGD wastewater treatment system that includes the following
components:
> Bar screen
➢ Flow equalization tank
➢ Dual aeration tanks
➢ Dual clarifiers
➢ Tertiary sand filter
> Chlorine tablet disinfection(dual units)
> Aerated sludge holding tank
> Dechlorination equipment
> Flow measuring device with a totalizer
➢ Post-aeration
> Standby power generator
This wastewater treatment system is located at the Windemere Subdivision WWTP at 131 Heronwood
Road,near East Monbo in Iredell County.
2. Discharge from said treatment works at the location specified on the attached map into the Catawba River,
classified WS-IV&B CA waters in the Catawba River Basin.
Page 2 of 7

Pry
Permit NC0080691
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Latitude:35°40'04" N C0080691 Facility
Longitude:80°57'55" i
Quad# E15NW Location
Receiving Stream:Catawba River
Stream Class:WS-IV&B CA Aqua North Carolina, Inc.
Subbasin:30832 Windemere Subdivision North SCALE 1 :24000

Permit NC0080691
A. (1.) EFFLUENT LIMITATIONS AND MONITORING REQUIREMENTS
[15A NCAC 02B .0400 et seq., 02B .0500 et seq.]
During the period beginning on the effective date of the permit and lasting until expiration,the Permittee is authorized to
discharge from outfall 001.Such discharges shall be limited and monitored by the Permittee as specified below:
EFFLUENT LIMITS MONITORING REQUIREMENTS
CHARACTERISTICS
Monthly Daily Measurement Sample Type Sample Location
Average Maximum Frequency
Flow 0.090 MGD Continuous Recording Influent or Effluent
[50050]
BO (20°C) 15.0 mg/L 22.5 mg/L Weekly Composite Effluent
I>t
Total Suspended Residue 30.0 mg/L 45.0 mg/L Weekly Composite Effluent
NH3LOCVA
as Npf16101 Weekly Composite Effluent
(April 1-October 31) ^,Y�
Weekly Grab Effluent
[00300]
Fecal Coliform[31616] 200/100 ml 400/100 ml Weekly Grab Effluent
(geometric mean)
Total Residual Chlorine2 28 pg/L 2/Week Grab Effluent
[50060]
Temperature(°C) Weekly Grab Effluent
[00010]
Total gen(NOz+NOs+TKN)
Quarterly Composite Effluent
Total Phosphorus
Quarterly Composite Effluent
pH
>6.0 and<9.0 standard units Weekly Grab Effluent
[0
[00400] —
Footnotes:
1. No later than 270 days from the effective date of this permit,the permittee shall begin submitting discharge monitoring
reports electronically using the Division's eDMR system [see A. (2)].
2. Tb.,facility shall report all effluent TRC values reported by a NC certified laboratory,,including field certified.
Htevu,saftluent v2tuus‹.50-1.4glL will be treated-as zero for compliance purposes:
There shall be no discharge of floating solids or visible foam in other than trace amounts.
A. (2.) SPECIAL CONDITION—Operations
Pursuant to the terms of the Settlement Agreement established between Heater Utilities, Inc. and the
Division of WaterQl , signed on June 26, 2006, Aqua North Carolina, Inc. shall:
(a) Continue to operate a turbidimeter at the plant to measure turbidity in the plant effluent, and set the
turbidimeter to notify the plant operator automatically in the event that the turbidimeter records a
reading of 10 nephelometric turbidity units or greater;
Page 4 of 7

Pry
Permit NC0080691
(b) Inspect the performance of the plant's disinfection system every weekday and maintain a log of
such inspections; and
(c) Operate a Supervisory Control and Data Acquisition (SCADA) system at the plant.
A. (3.) SPECIAL CONDITION—Spill Notification
(a)Contacting Public Health Directors
The facility must notify the Iredell, Catawba, Lincoln and Mecklenburg County Public Health Directors within
12 hours of first knowledge by the owner/operator of any discharge of untreated wastewater to waters of the
State or a discharge from the wastewater treatment plant that has not received adequate disinfection due to a
malfunctioning treatment unit.
The County Public Health Directors can be contacted using the following information:
Catawba County Health Director Iredell County Health Director
3070 1 lch Ave. Dr. S.E. 318 Turnersburg Highway
Hickory,NC 28602 Statesville,NC 28625
828-695 704-878-5302
Lincoln County Health Director Mecklenburg County Health Director
151 Sigmon Rd. 249 Billingsley Rd.
Lincolnton,NC 28092-8643 Charlotte,NC 28211
704 704-336-4700
(b) Public Notification
The facility must notify the public of untreated wastewater spills. Wastewater facility owners or operators must
issue a press release after a discharge to surface waters of 1,000 gallons withinitiiblezilif first knowledge of
the spill by the owner/operator. The press release must be issued to"all electronic and print news media outlets
that provide general coverage in the county where the discharge occurred."A copy of the press release must be
maintained for one year by the owner/operator. This press release is required in addition to the permit
requirement of contacting the North Carolina Division of Wateringaragial
•.vw. � c.e :��,�in.:yeti . ! P {)'
If a discharge of 15,000 gallons or more reaches surface water, a public notice is required in addition to the
press release. The public notice must be placed in a newspaper having general circulation in the County in
which the discharge occurred and the county immediately downstream. At a minimum the notice should be
published in a newspaper of general circulation in Iredell, Catawba, Lincoln and Mecklenburg Counties. If a
discharge of 1,000,000 gallons of wastewater or more reaches surface waters,thenaggigional office must be
contacted to determine in what additional counties, if any, a public notice must be published. A copy of these
public notices and proof of publication must be sent to theithin 30 days of publication. The copy
should be sent to the following address:
PERCS Unit
Division of Wate
1617 Mail Service Center
Page 5 of 7

Permit NC0080691
Raleigh,NC 27699
The minimum content of the notice is the location of the discharge, estimated volume, water body
affected and steps taken to prevent future discharges.
A. (4.) ELECTRONIC REPORTING OF DISCHARGE MONITORING REPORTS
[G.S. 143-215.1(b)]
Proposed federal regulations require electronic submittal of all discharge monitoring reports(DMRs)and
specify that, if a state does not establish a system to receive such submittals,then permittees must submit
DMRs electronically to the Environmental Protection Agency(EPA). The Division anticipates that these
regulations will be adopted and is beginning implementation.
NOTE: This special condition supplements or supersedes the following sections within Part II of this permit
(Standard Conditions for NPDES Permits):
• Section B. (11.) Signatory Requirements
• Section D. (2.) Reporting
• Section D. (6.) Records Retention
• Section E. (5.) Monitoring Reports
1. Reporting [Supersedes Section D.(2.)and Section E.(5.)(a)1
Beginning no later than 270 days from the effective date of this permit,the permittee shall begin reporting
discharge monitoring data electronically using the NC DWR's Electronic Discharge Monitoring Report
(eDMR) internet application.
Monitoring results obtained during the previous month(s) shall be summarized for each month and
submitted electronically using eDMR. The eDMR system allows permitted facilities to enter monitoring
data and submit DMRs electronically using the internet. Until such time that the state's eDMR application
is compliant with EPA's Cross-Media Electronic Reporting Regulation(CROMERR), permittees will be
required to submit all discharge monitoring data to the state electronically using eDMR and will be required
to complete the eDMR submission by printing, signing, and submitting one signed original and a copy of
the computer-printed eDMR to the following address:
NC DENR/Division of Water Resources/Information Processing Unit
ATTENTION: Central Files/eDMR
1617 Mail Service Center
Raleigh,NC 27699-1617
If a permittee is unable to use the eDMR system due to a demonstrated hardship or due to the facility being
physically located in an area where less than 10 percent of the households have broadband access,then a
temporary waiver from the NPDES electronic reporting requirements may be granted and discharge
monitoring data may be submitted on paper DMR forms(MR 1, 1.1, 2,3)or alternative forms approved by
the Director. Duplicate signed copies shall be submitted to the mailing address above.
Requests for temporary waivers from the NPDES electronic reporting requirements must be submitted in
writing to the Division for written approval at least sixty(60)days prior to the date the facility would be
required under this permit to begin using eDMR. Temporary waivers shall be valid for twelve(12)months
and shall thereupon expire. At such time, DMRs shall be submitted electronically to the Division unless the
permittee re-applies for and is granted a new temporary waiver by the Division.
Page 6 of 7

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Permit NC0080691
Information on eDMR and application for a temporary waiver from the NPDES electronic reporting
requirements is found on the following web page:
http://portal.ncdenr.org/web/wq/admin/bog/ipu/edmr
Regardless of the submission method,the first DMR is due on the last day of the month following the
issuance of the permit or in the case of a new facility, on the last day of the month following the
commencement of discharge.
2. Signatory Requirements [Supplements Section B. (11.)(b) and supersedes Section B.(11.) (d)1
All eDMRs submitted to the permit issuing authority shall be signed by a person described in Part II,
Section B. (11.)(a)or by a duly authorized representative of that person as described in Part II, Section B.
(11.)(b). A person,and not a position,must be delegated signatory authority for eDMR reporting purposes.
For eDMR submissions,the person signing and submitting the DMR must obtain an eDMR user account
and login credentials to access the eDMR system. For more information on North Carolina's eDMR
system, registering for eDMR and obtaining an eDMR user account, please visit the following web page:
http://portal.ncdenr.org/web/wq/admin/bog/ipu/edmr
Certification. Any person submitting an electronic DMR using the state's eDMR system shall make the
following certification [40 CFR 122.22]. NO OTHER STATEMENTS OF CERTIFICATION WILL BE
ACCEPTED:
"I cent , under penalty of law, that this document and all attachments were prepared under my direction
or supervision in accordance with a system designed to assure that qualified personnel properly gather and
evaluate the information submitted Based on my inquiry of the person or persons who manage the system,
or those persons directly responsible for gathering the information, the information submitted is, to the best
of my knowledge and belief true, accurate, and complete. I am aware that there are significant penalties
for submitting false information, including the possibility of fines and imprisonment for knowing
violations."
3. Records Retention [Supplements Section D. (6.)1
The permittee shall retain records of all Discharge Monitoring Reports, including eDMR submissions.
These records or copies shall be maintained for a period of at least 3 years from the date of the report. This
period may be extended by request of the Director at any time [40 CFR 122.41].
Page 7 of 7

FACT SHEET FOR EXPEDITED PERMIT RENEWALS
This form must be completed by Permit Writers for all expedited permits which do not require
full Fact Sheets. Expedited permits are generally simple 100%domestics(e.g., schools,mobile
home parks,etc)that can be administratively renewed with minor changes,but can include
facilities with more complex issues(Special Conditions, 303(d) listed water,toxicity testing,
instream monitoring,compliance concerns).
Basic Information for Expedited Permit Renewals
Permit Writer/Date Sonia Gregory 1/14/2015
Permit Number NC0080691
Facility Name Windemere WWTP
Basin Name/Sub-basin number 03-08-32
Receiving Stream Catawba
Stream Classification in Permit WS-IV,B: CA
Does permit need Daily Max NH3 limits? No—already present
Does permit need TRC limits/language? No—already present
Does permit have toxicity testing? No
Does permit have Special Conditions? Yes. Spill Notifications&Operations
Does permit have instream monitoring? No
Is the stream impaired(on 303(d) list)? No
For what parameter?
Any obvious compliance concerns? None
Any permit modifications since last permit? None.
New expiration date 3/31/2020
Comments on Draft Permit > Added eDMR requirements
> Added parameter codes
> Added citations
Most Commonly Used Expedited Language:
• 303(d)1anauaae for Draft/Final Cover Letters: "Please note that the receiving stream
is listed as an impaired waterbody on the North Carolina 303(d)Impaired Waters List.
Addressing impaired waters is a high priority with the Division,and instream data will
continue to be evaluated. If there is noncompliance with permitted effluent limits and
stream impairment can be attributed to your facility,then mitigative measures may be
required".
• TRC lan¢uage for Compliance Level for Cover Letters/Effluent Sheet Footnote:
"The facility shall report all effluent TRC values reported by a NC certified laboratory
including field certified. However, effluent values<50 µg/L will be treated as zero for
compliance purposes."
This page has been printed on scrap paper to save money and reduce our
program's environmental impact. Disregard any content on the back of
this page.

Allocco, Marcia
From: Allocco, Marcia
Sent: Wednesday,January 14, 2015 10:13 AM
To: Gregory, Sonia
Subject: RE: Draft permit review for NC0080691
Attachments: NC0080691 box 2010 MA Comments.doc
Sonia,
Please refer to the text highlighted in yellow in the attached document regarding my comments on the draft
permit. The text below explains that highlighting. If you have any questions please let me know.
Regards,
Marcia
• Division of Water Quality needs to be changed to Division of Water Resources throughout the document
• Interim director name will need to be added
• BOD parameter code should be changed to CO310 since the units of measure are in concentration (mg/L) as per
approved parameter code list on DWR website;00310 no longer used
• TSS parameter code should be changed to CO530 since the units of measure are in concentration (mg/L) as per
approved parameter code list on DWR website;00530 no longer used
• Ammonia parameter code should be changed to CO610 since the units of measure are in concentration (mg/L)
as per approved parameter code list on DWR website;00610 no longer used
• Units of measure (mg/L) should be added to the dissolved oxygen column so the permittee knows what units we
expect when they report data. This is important so there are no issues when they go to use the eDMR system.
• Total nitrogen parameter code should be changed to CO600 and units of measure added (mg/L)as per approved
parameter code list on DWR website. This comment assumes we are requesting the data reported as
"concentration" (mg/L) and not"quantity" (lb/day); 00600 no longer used
• Total phosphorus parameter code should be changed to CO665 and units of measure added (mg/L) as per
approved parameter code list on DWR website. This comment assumes we are requesting the data reported as
"concentration" (mg/L) and not"quantity" (lb/day);00665 no longer used
• The total residual footnote should be changed to "The Division shall consider all effluent TRC values reported
below 50 µg/L to be in compliance with the permit. However,the permittee shall continue to record and submit
all values reported by a North Carolina certified laboratory(including field certified), even if these values fall
below 50 µg/L." The comment in the permit was an earlier version and was replaced with the comment
aforementioned.
• Update to the Lincoln County Health Department phone number as per website: [phone]
• Update to the Iredell County Health Department phone number as per website: [phone]
• Public Notification section needs updating. Session Law 2014-122/Senate Bill 739 ratified on 8/20/14 updated
the notification times for the reporting of wastewater spills under G.S. 143-215.1C. The rewrite requires the
issuance of a press release within 24 hours(not 48 hours) so the permit language should be changed to match
the general statute. http://www.ncleg.net/Sessions/2013/Bills/Senate/PDF/S729v7.pdf
• The public notice section does not spell out how soon after a spill it must be published. It should match the
requirements in —should it match the G.S. 143-215.1C which notes"within 10 days".
From: Gregory, Sonia
Sent: Tuesday, January 13, 2015 10:11 AM
To: Allocco, Marcia; Setzer, Britt
Subject: Draft permit review for NC0080691
1

This is for class WW-2 facility in Iredell County. Please sent comments by February 16th. \
Thank You.
Sonia Gregory
Compliance and Expedited Unit, Environmental Specialist
Mailing Address: 1617 Mail Service Center, Raleigh, NC 27699-1617
Phone: [phone]
sonia.gregory ncdenr.gov
E-mail correspondence to and from this address may be subject to the North Carolina Public Records Law and may be
disclosed to third parties.
2

Allocco, Marcia
From: Allocco, Marcia
Sent: Wednesday,January 14, 2015 11:04 AM
To: Gregory, Sonia
Cc: Bell,Wes
Subject: RE: Draft permit review for NC0080691
Sonia,
An additional comment.
• Previous version of permit had year-round ammonia limits of 4.0 mg/L and 20.0 mg/L. However,the draft
permit only requires ammonia monitoring for the winter months(November to April). Should there be a
corresponding entry for Summer limits(April-October)that is lower than 4.0 and 20.0 mg/L or should the 4.0
and 20.0 mg/L limits apply year-round as in old period?
Marcia
From: Allocco, Marcia
Sent: Wednesday, January 14, 2015 10:13 AM
To: Gregory, Sonia
Subject: RE: Draft permit review for NC0080691
Sonia,
Please refer to the text highlighted in yellow in the attached document regarding my comments on the draft
permit. The text below explains that highlighting. If you have any questions please let me know.
Regards,
Marcia
• Division of Water Quality needs to be changed to Division of Water Resources throughout the document
• Interim director name will need to be added
• BOD parameter code should be changed to C0310 since the units of measure are in concentration (mg/L)as per
approved parameter code list on DWR website;00310 no longer used
• TSS parameter code should be changed to C0530 since the units of measure are in concentration (mg/L)as per
approved parameter code list on DWR website;00530 no longer used
• Ammonia parameter code should be changed to C0610 since the units of measure are in concentration (mg/L)
as per approved parameter code list on DWR website;00610 no longer used
• Units of measure (mg/L) should be added to the dissolved oxygen column so the permittee knows what units we
expect when they report data. This is important so there are no issues when they go to use the eDMR system.
• Total nitrogen parameter code should be changed to C0600 and units of measure added (mg/L) as per approved
parameter code list on DWR website. This comment assumes we are requesting the data reported as
"concentration" (mg/L)and not"quantity" (lb/day);00600 no longer used
• Total phosphorus parameter code should be changed to C0665 and units of measure added (mg/L) as per
approved parameter code list on DWR website. This comment assumes we are requesting the data reported as
"concentration" (mg/L) and not"quantity" (lb/day);00665 no longer used
• The total residual footnote should be changed to "The Division shall consider all effluent TRC values reported
below 50 µg/L to be in compliance with the permit. However,the permittee shall continue to record and submit
all values reported by a North Carolina certified laboratory(including field certified), even if these values fall
1

AifA, F I
LE7,
NCDENR
North Carolina Department of Environment and Natural Resources
Division of Water Quality
Beverly Eaves Perdue Charles Wakild, P.E. Dee Freeman
Governor Director Secretary
August 22, 2012
Aqua North Carolina, Inc
202 MacKenean Court
Cary, North Carolina 27511
Attention: Tom Roberts
Subject: Rescission Notice of Violation—Monitoring Violation
Tracking#: NOV-2012-MV-0066
Windemere WWTP
NPDES Permit No.NC0080691
Iredell County
Dear Mr. Roberts:
On August 13, 2012,this Office received a response to the above referenced Notice of
Violation (NOV). The NOV was issued for failing to monitor total residual chlorine for the week
ending April 23, 2012. Based on the amended DMR received by this office on August 13, 2012, this
office is rescinding the above referenced Notice of Violation. If you have questions concerning this
matter,please do not hesitate to contact me at 704/663-1699.
Sincerely,
�> ✓3
Robert B. Krebs
Surface Water Protection
Regional Supervisor
cc: Point Source Branch
rk
Mooresville Regional Office
Location:610 East Center Ave.,Suite 301 Mooresville,NC 28115 One
Phone:[phone] Fax:[phone] I Customer Service:1-877-623-6748 NorthCarolina
Internet:http://portal.ncdenr.org/web/wq Naturally
An Equal Opportunity 1 Affirmative Action Employer—30%Recycled/10%Post Consumer paper

Aids, FILE
NCDENR I►
North Carolina Department of Environment and Natural Resources
Division of Water Quality
Beverly Eaves Perdue Charles Wakild, P.E. Dee Freeman
Governor Director Secretary
August 8, 2012
Aqua North Carolina, Inc
202 MacKenean Court
Cary,North Carolina 27511
Attention: Tom Roberts
Subject: Notice of Violation—Monitoring Violation
Tracking#: NOV-2012-MV-0066
Windemere WWTP
NPDES Permit No. NC0080691
Iredell County
Dear Mr. Roberts:
A review of the April 2012 self-monitoring report for the subject facility revealed monitoring
violation(s)of the following parameter(s)at Outfall 001:
Date Parameter Reported Value Monitoring Requirement
Week of Total Residual 1 sampling result 2 x per week
4/23/2012 Chlorine
Remedial actions, if not already implemented, should be taken to correct any problems. The Division
of Water Quality may pursue enforcement actions for this and any additional violations. If the violations are
due to a transcription error(data left off the DMR)please submit an amended DMR(two copies)to this Office
along with a cover letter asking for rescission of the Notice of Violation. Please address your correspondence to
Ms. Marcia Allocco at the letterhead address.
If you have questions concerning this matter,please do not hesitate to contact Ms. Allocco or me at
704/663-1699.
Sincerely,
-(23
Robert B. Krebs
Surface Water Protection
Regional Supervisor
cc: Point Source Branch
rk
Mooresville Regional Office
Location:610 East Center Ave.,Suite 301 Mooresville,NC 28115 One
Phone:[phone] Fax:[phone] Customer Service:1-877 623-6748 NorthCarolina
Internet:http://portal.ncdenr.orglweb/wq
NaturallyAn Equal Opportunity\Affirmative Action Employer—30%Recycled/10%Post Consumer paper

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NC0055191 Penman Heights WWTP Rndlph
NC0083925 Salem Glen SD WWTP Dvdsn
NC0083933 Salem Quarters Forsyth
NC0083941 Sorina Creek WWTP Dvdsn
NC0084409 Wellesley Place WWTP Forsyth
NC0034452 Willow Creek WWTP Dvdsn
NC0088536 Bannertown Hills W#2 Surry
NC0088552 Colonial Wds-W#2 Surry
NC0088552 Colonial Wds-W#1 Surry
NC0088528 Hillcrest SD-Well#3 Surry
NC0088498 Mitchell Bluff-Well#1 Surry
NC0088854 Pine Lks W#2 Surry
NC0088633 Reeves Wds W#2 Surry
NC0088617 Snow Hill SD Surry
NC0088501 Stoninaton SD-Well#1 Forsyth
NC0088625 The Hollows SD Surry
NC0088609 Windaate SD Surry
NC0065749 Ashe Plantation WWTP Mklbq
WQ0024694 Briahts Crk WWT RWUS Polk
NC0065684 Country Wood WWTP Union
NC0063860 Harbor Estates WWTP Mklbq
NC0063789 Mint Hill Festival WWTP Mklbq
NC0063584 Oxford Glen WWTP Mklbq
NC0073539 Willowbrook SD WWTP Mklbq
NC0072061 Fox Run WTP Gaston
NC0084468 Keltic Meadows WTP#2 Gaston
NC0086193 Maolecrest WTP Gaston
NC0086142 Oakley Park 1 Gaston
NC0086142 Oakley Park 2 Gaston
NC0069035 Southgate WTP Gaston
NC0075205 Alexander Island WWTP Iredell
NC0056154 Bridaeaort WWTP Iredell
NC0058742 Country Valley WWTP Catawba
NC0074772 Diamond Head WWTP Iredell
NC0074900 Hiahwav 150 WWTP Iredell
NC0063355 Killian Xroads WWTP Catawba
NC0062481 Mallard Head WWTP Iredell
NC0028941 Pine Valley SD WWTP Rowan
I. ',t.I . -. A AA • Catawba
_ ._ -. ,.

,.
H
iP4
Ao u A
iii: Aqua North Carolina,Inc. Thomas J. Roberts
202 MacKenan Court President and ChiefOallfiar �,
Cary,NC 27511
T:919.653.5770 '';.
January25,2012 F:919.460.1788 ;^
tjroberts@aquaameror _
www.aquanorthcaraii A }i
Point Source Branch RECEIVED
Surface Water Protection Section DIVFSIOt1 OF WATER QUALITY
Division of Water Quality
1617 Mail Service Center JAN 2 7 2012
Raleigh,NC 27699-1617 SNis .ECTtON r `
g M0QR :Ty LLE REGIONAL OFFICE .
Re: Delegation of Signature Authority
To Whom It May Concern:
By notice of this letter, I hereby delegate signatory authorityto each of the following individuals fora)
permit applications, discharge monitoring reports,and other information relating to the operations ontl '.F
attached list as required by all applicable federal,state,and local environmental agencies specificallyal
the requirements for signatory authority as specified in 15ANCAC2B.0506.
Name The
Thomas J. Roberts President and COO
Jack Lihvarcik Operations Manager
Robert Ashley Regional Supervisor
Matthew Costner Regional Supervisor
Larry Finnicum Area Manager
Michael Melton Regional Managerof Compliance
Duane Rimmer Regional Supervisor
If you have any questions regarding this letter, please feel free to contact me at 919-653-5770. .
Sincer
r
L.--) .
Thomas J. R erts
President and COO
cc: Winston Salem Regional Office, DWQ
Mooresville Regional Office, DWQ
t
An Aqua America Ccii
d
, ®

„ , RECEIVED
DIVISION OF WATER QUALITY
;Rf FEB 2 3 2011
s SWP SECT It3
' ” MOORESViLLE REGIONAL OFFICE
A U Aqua North Carolina,Inc. Thomas J.Roberts
,�. .� 202 MacKenan Court President and Chief Operating Officer
Cary, NC 27511
T:919.653.5770
F:919.460.1788
[e-mail]
www.aquanorthcarolina.com
February 21, 2011
Mr. Tom Belnick
NPDES Program Supervisor
NCDENR—DWQ
512 N. Salisbury Street
Raleigh,NC 27604
Dear Mr. Belnick:
I am writing to request an addition in signature authority for the monthly discharge monitoring reports
(DMRs)for Aqua North Carolina's western region systems. Effective immediately, please allow
signature authority for our monthly DMRs to Duane Rimmer and Dennis Francum.
Copies of this request are being provided to Mike Parker at the Mooresville Regional Office and Steve
Tedder at the Winston-Salem Regional Office. A list of systems to which this request pertains to is
attached.
If you have any questions or require additional information please contact me at 919-653-5770.
Sincere ,
L....%—
Thomas J. Ro erts
President and COO
cc: Mike Parker
Steve Tedder
David Schlobohm
Michael Melton
Leigh Sprimont
Duane Rimmer
Dennis Francum
An Aqua America Company
II

NPDES permitted systems reporting to Mooresville Regional Office
Alexander Island WWTP 100%Domestic<1MGD
Ashe Plantation WWTP 100%Domestic<1MGD
Bridgeport WWTP 100%Domestic<1MGD
Country Valley WWTP 100%Domestic<1MGD
Country Wood WWTP 100%Domestic<1MGD
Diamond Head WWTP 100%Domestic<1MGD
Fox Run WTP WTP
Harbor Estates WWTP 100%Domestic<1MGD
Highway 150 WWTP 100%Domestic<1MGD
Keltic Meadows WTP#2 WTP
Killian Crossroads WWTP 100%Domestic<1MGD
Mallard Head WWTP 100%Domestic<1MGD
Maplecrest WTP WTP
McCarron Subdivision WWTP 100%Domestic<1MGD
Mint Hill Festival WWTP 100%Domestic<1MGD
Oakley Park WTP WTP
Oxford Glen WWTP 100%Domestic<1MGD
Pine Valley SD WWTP 100%Domestic<1MGD
Southgate WTP WTP
Spinnaker Bay WWTP 100%Domestic<1MGD
Willowbrook SD WWTP 100%Domestic<1MGD
Willows Creek WWTP 100%Domestic<1MGD
100%Domestic<1MGD
NPDES permitted systems reporting to Winston Salem Regional Office
Bannertown Hills-Well#2 WTP
Briarwood SD WWTP 100%Domestic<1MGD
Brights Crk GC WWT Rclmd WUS Reuse
Colonial Woods-Wells 1 WTP
Colonial Woods-Wells 2 WTP
Forest Ridge WWTP 100%Domestic<1MGD
Frye Bridge WWTP 100%Domestic<1MGD
Greystone SD WWTP 100%Domestic<1MGD
Hillcrest SD-Well#3 WTP
Melbille Heights WWTP 100%Domestic<1MGD
Mikkola Downs SD WWTP 100%Domestic<1MGD
Mitchell Bluff-Well#1 WTP
Olde Beau Golf Club WWTP 100%Domestic<1MGD
Penman Heights WWTP 100%Domestic<1MGD
Pine Lakes SD-Well#2 WTP
Reeves Woods SD Well#2 WTP
Salem Glen SD WWTP 100%Domestic<1MGD
Salem Quarters WWTP 100%Domestic<1MGD
Snow Hill subdivision WTP
Spring Creek WWTP 100%Domestic<1MGD
Stonington SD-Well#1 WTP
The Hollows subdivision WTP
Wellesley Place WWTP 100%Domestic<1MGD
Willow Creek WWTP 100%Domestic< 1MGD
Windgate Subdivision WTP

FILE ,Ø1
NCDENR
North Carolina Department of Environment and Natural Resources
Division of Water Quality
Beverly Eaves Perdue Coleen H. Sullins Dee Freeman
Governor Director Secretary
May 16, 2011
Mr. Thomas J. Roberts, President
Aqua of North Carolina, Inc.
202 MacKenan Court
Cary,NC 27511
Subject: Compliance Evaluation Inspection
Windemere WWTP
NPDES Permit No. NC0080691
Catawba County,North Carolina
Dear Mr. Roberts:
Enclosed please find a copy of the Compliance Evaluation Inspection Report for the inspection conducted at the
subject facility on April 1, 2011 by Ms. Donna Hood of this Office. Please inform the facility's Operator-in-
Responsible Charge of our findings by forwarding a copy of the enclosed report.
The report should be self-explanatory; however, should you have any questions concerning this report, please do
not hesitate to contact Ms. Hood or me at [phone].
Sincerely,
Robert B. Krebs
Surface Water Protection Regional Supervisor
Enclosure
DH
Mooresville Regional Office
Location:610 East Center Ave.,Suite 301 Mooresville,NC 28115 One
Phone:[phone] Fax:[phone] Customer Service:1-877-623-6748 NorthCarolina
Internet:www.ncwaterquality.org �it� `fL/1t 1�
An Equal Opportunity\Affirmative Action Employer—50%Recycled/10%Post Consumer paper ""t"""AaI

Unitea States Environmental Protection Agency Form Approved.
EPA Washington,D.C.20460
OMB No.2040-0057
Water Compliance Inspection Report Approval expires 8-31-98
Section A: National Data System Coding(i.e., PCS)
Transaction Code NPDES yr/mo/day Inspection Type Inspector Fac Type
1 I NI 2 151 31 NC0080691 1 11 121 11/04/01 117 181 CI 19LI I sl 20I 11
Remarks
211111111111111111 111111111111 1111 11111111 L11111166
Inspection Work Days Facility Self-Monitoring Evaluation Rating B1 QA -------Reserved-------—
671 2.0 169 70141 711 1 721 NI 731 1174 751 1 I 1 1 I 1 1 80
Section B: Facility Data
Name and Location of Facility Inspected(For Industrial Users discharging to POTW,also include Entry Time/Date Permit Effective Date
POTW name and NPDES permit Number)
09:05 AM 11/04/01 10/04/01
Windemere WWTP
NCSR 1328 Heronwood Rd Exit Time/Date Permit Expiration Date
Sherrills Ford NC 28673 09:35 AM 11/04/01 15/03/31
Name(s)of Onsite Representative(s)Tritles(s)/Phone and Fax Number(s) Other Facility Data
/// .
Dana A Bixby/ORC/704-507-3359/
William C Barton/ORC/704-489-9401/
Name,Address of Responsible Official/Title/Phone and Fax Number
Contacted
ThmasPJeRbens92024Mckn1 Ct ayy8N
No
Section C: Areas Evaluated During Inspection(Check only those areas evaluated)
Permit II Flow Measurement II Operations&Maintenance •Records/Reports
II Self-Monitoring Program •Sludge Handling Disposal •Facility Site Review 111 Effluent/Receiving Waters
II Laboratory
Section D: Summary of Finding/Comments(Attach additional sheets of narrative and checklists as necessary)
(See attachment summary)
Name(s)and Signature(s)of Inspector(s) ,, (It Agency/Office/Phone and Fax Numbers Date
Donna H d� 1' MRO WQ//704 663 1699 Ext.2193/
rs
''' /219
Lte:
•
/ (%< --&:_li'. � 7
Sign ture of Management Q A Rev we Agency/Office/Phone and Fax Numbers Date
``� �Ito/1/ 1
Marcia 1 occo v MRO WQ//704-663-1699 Ext.2204/
EPA Form 3560-3(Rev 9-94)Previous editions are obsolete.
Page# 1

NPDES yr/mo/day Inspection Type 1
31 NC0080691 I11 12I 11/04/01 117 181
C1
Section D: Summary of Finding/Comments(Attach additional sheets of narrative and checklists as necessary)
Page# 2

Permit: NC0080691 Owner-Facility: VVndemere WWTP
Inspection Date: 04/01/2011 Inspection Type: Compliance Evaluation
Permit Yes No NA NE
(If the present permit expires in 6 months or less). Has the permittee submitted a new application? 0 0 • 0
Is the facility as described in the permit? ■ n n n
#Are there any special conditions for the permit? n ■ n n
Is access to the plant site restricted to the general public? ■ n n n
Is the inspector granted access to all areas for inspection? ■ n n n
Comment: Windmere's permit is effective from 04/01/2010-03/31/2015.
Operations & Maintenance Yes No NA NE
Is the plant generally clean with acceptable housekeeping? ■ n n n
Does the facility analyze process control parameters,for ex: MLSS, MCRT, Settleable Solids, pH, DO, Sludge ■ 0 0 0
Judge, and other that are applicable?
Comment: The facility appeared well maintained and operated at the time of the
inspection.
Record Keeping Yes No NA NE
Are records kept and maintained as required by the permit? ■ n Q n
Is all required information readily available, complete and current? ■ ❑ ❑ ❑
Are all records maintained for 3 years(lab. reg. required 5 years)? •
■ n n ❑
Are analytical results consistent with data reported on DMRs? ■ n n n
Is the chain-of-custody complete? ■ n n n
Dates,times and location of sampling ■
Name of individual performing the sampling ■
Results of analysis and calibration ■
Dates of analysis ■
Name of person performing analyses ■
Transported COCs ■
Are DMRs complete:do they include all permit parameters? ■ n n n
Has the facility submitted its annual compliance report to users anc:DWQ? ■ n n n
(If the facility is=or>5 MGD permitted flow)Do they operate 24/7 with a.certified operator on each shift? n n ■ n
Is the ORC visitation log available and current? ■ n n n
Is the ORC certified at grade equal to or higher than the facility classification? ■ n n n
Is the backup operator certified at one grade less or greater than the facility classification'? ■ n n n
Page# 3

Permit: NC0080691 Owner-Facility: WindemereWViTP
Inspection Date: 04/01/2011 Inspection Type: Compliance Evaluation
Yes No NA NE
Record Keeping
Is a copy of the current NPDES permit available on site? ■ n n n
Facility has copy of previous year's Annual Report on file for review? ■ n n n
Comment: DMRs were reviewed for January 2010-December 2010 were reviewed for
the inspection. No violations were observed for the review period.
Yes No NA NE
Laboratory
Are field parameters performed by certified personnel or laboratory?
■ nnn
Are all other parameters(excluding field parameters) performed by a certified lab?
■ nnn
#Is the facility using a contract lab? ■ n nn
#Is proper temperature set for sample storage(kept at less than or equal to 6.0 degrees Celsius)? n n ■ n
Incubator(Fecal Coliform)set to 44.5 degrees Celsius+/-0.2 degrees?
nn ■ n
Incubator(BOD)set to 20.0 degrees Celsius+/-1.0 degrees?
nn ■ n
Comment: Aqua performs laboratory field analyses under field lab certification #5035.
Water Tech Labs (#50) performs all other necessary analyses. No calibration records
were found the field analyses performed on 11/24/2010 or 12/30/2010. Please be
advised that it is the responsibility of the ORC/b-u ORC/lab supervisor to ensure proper
field laboratory controls are followed.
Yes No NA NE
Aerobic Digester
Is the capacity adequate? ■ nnn
Is the mixing adequate? ■ nnn
Is the site free of excessive foaming in the tank?
■ nnn
#Is the odor acceptable? ■ nnn
#Is tankage available for properly waste sludge?
■ nnn
Comment: Roberts Septic has been contracted to dispose of sludge from the facility
on an as needed basis.
Yes No NA NE
Bar Screens
Type of bar screen
a.Manual ■
n_
b.Mechanical
Are the bars adequately screening debris? ■ nnn
Is the screen free of excessive debris? ■ nnn
Is disposal of screening in compliance? ■ nnn
■ nnn
Is the unit in good condition?
Page# 4

Permit: NC0080691 Owner-Facility: Windemere WWfP
Inspection Date: 04/01/2011 Inspection Type: Compliance Evaluation
Bar Screens Yes No NA NE
Comment: Screenings are taken the the Highway 150 VWVTP where Benfield
Sanitation disposes of them at the county landfill.
Equalization Basins Yes No NA NE
Is the basin aerated? ■ n n n
Is the basin free of bypass lines or structures to the natural environment? ■ n n n
Is the basin free of excessive grease? ■ n n n
Are all pumps present? ■ n n n
Are all pumps operable? ■ n n n
Are float controls operable? ■ n n n
Are audible and visual alarms operable? ■ n n n
#Is basin size/volume adequate? ■ n n n
Comment:
Aeration Basins Yes No NA NE
Mode of operation Ext.Air
Type of aeration system Diffused
Is the basin free of dead spots? ■ n ❑ ❑
Are surface aerators and mixers operational? n n n
Are the diffusers operational? ■ n n n
Is the foam the proper color for the treatment process? ■ n n n
Does the foam cover less than 25%of the basin's surface? ■ ❑ n n
Is the DO level acceptable? n n n ■
Is the DO level acceptable?(1.0 to 3.0 mg/I) n n n ■
Comment:
Secondary Clarifier Yes No NA NE
Is the clarifier free of black and odorous wastewater? ■ n n n
Is the site free of excessive buildup of solids in center well of circular clarifier? ■ n n n
Are weirs level? ■ n n n
Is the site free of weir blockage? ■ n n n
Is the site free of evidence of short-circuiting? ■ n n n
Is scum removal adequate? ■ n n n
Page# 5

Permit: NC0080691 Owner-Facility: Windemere WWfP
Inspection Date: 04/01/2011 Inspection Type: Compliance Evaluation
Secondary Clarifier Yes No NA NE
Is the site free of excessive floating sludge? e n n n
Is the drive unit operational? ■ n n n
Is the return rate acceptable(low turbulence)? ■ n n n
Is the overflow clear of excessive solids/pin floc? ■ n n n
Is the sludge blanket level acceptable?(Approximately%of the sidewall depth) e n n n
Comment:
Filtration (High Rate Tertiary) Yes No NA NE
Type of operation: Down flow
Is the filter media present? e n n n
Is the filter surface free of clogging? ■ n n n
Is the filter free of growth? e n n n
Is the air scour operational? e n n n
Is the scouring acceptable'? ■ n n n
Is the clear well free of excessive solids and filter media'? ■ n n n
Comment:
Disinfection-Tablet Yes No NA NE
Are tablet chlorinators operational'? ■ n n n
Are the tablets the proper size and type? ■ n n n
Number of tubes in use? 2
Is the level of chlorine residual acceptable? n n n ■
Is the contact chamber free of growth, or sludge buildup? e n n n
Is there chlorine residual prior to de-chlorination? n n n ■
Comment: Norweco chlorine tablets are used for disinfection.
De-chlorination Yes No NA NE
Type of system? Tablet
Is the feed ratio proportional to chlorine amount(1 to 1)? ■ n n n
Is storage appropriate for cylinders? n n ■ n
#Is de-chlorination substance stored away from chlorine containers? e n n n
Comment:
Are the tablets the proper size and type? e n n n
Page# 6

Permit: NC0080691 Owner-Facility: Windemere WWTP
Inspection Date: 04/01/2011 Inspection Type: Compliance Evaluation
De-chlorination Yes No NA NE
Are tablet de-chlorinators operational? ■ n n n
Number of tubes in use? 2
Comment: Chlor-Away tablets are used for dechlorination.
Standby Power Yes No NA NE
Is automatically activated standby power available? ■ n n n
Is the generator tested by interrupting primary power source? ■ n n n
Is the generator tested under load? N 0 n n
Was generator tested&operational during the inspection? ■ n n n
Do the generator(s)have adequate capacity to operate the entire wastewater site? ■ n n n
Is there an emergency agreement with a fuel vendor for extended run on back-up power? ■ n n n
Is the generator fuel level monitored? ■ ❑ n n
Comment:
Flow Measurement- Effluent Yes No NA NE
#Is flow meter used for reporting? ■ n n n
Is flow meter calibrated annually? ■ n n ❑
Is the flow meter operational? ■ n n n
(If units are separated) Does the chart recorder match the flow meter? ■ n n n
Comment: Effluent flow meter was last calibrated by Thurman Horne on 07/09/2010.
Effluent Sampling Yes No NA NE
Is composite sampling flow proportional? ■ n ❑ n
Is sample collected below all treatment units? ■ n n n
Is proper volume collected? ■ n n n
Is the tubing clean? ■ n n n
#Is proper temperature set for sample storage(kept at less than or equal to 6.0 degrees Celsius)? ■ n n n
• Is the facility sampling performed as required by the permit(frequency, sampling type representative)? ■ n n n
Comment:
Effluent Pipe Yes No NA NE
Is right of way to the outfall properly maintained? ■ n n n
Are the receiving water free of foam other than trace amounts and other debris? n n n ■
If effluent (diffuser pipes are required) are they operating properly? n n ■ n
Page# 7

Permit: NC0080691 Owner-Facility: Windemere WWTP
Inspection Date: 04/01/2011 Inspection Type: Compliance Evaluation
Effluent Pipe Yes No NA NE
Comment: The effluent pipe is submerged in Lake Norman and cannot be observed.
•
Page# 8

Performance Annual Report
el
I. r
General Information t
(f MAR 0 4 Ono"
IU
Facility/System Name: Windemere
Other Areas Served: Heronwood, Catspaw Condominiums, - '$
The Highlands at Lake Norman
Responsible Entity: Aqua North Carolina, Inc.
Person in Charge/Contact: Tom Roberts APR 1 6 2010
Applicable Permit (s): Nellii0691
Description of Collection System or Treatment Process:
This 0.090 MGD wastewater treatment facility consists of a flow equalization tank, dual
aeration tanks and clarifiers,tertiary sand filter, tablet chlorination and de-chlorination,
aerated sludge holding tank, a continuous flow meter,a refrigerated composite sampler,
post aeration, effluent pumps and standby power generator.
II. Performance
Text Summary of System Performance for Calendar Year 2009
This wastewater treatment plant consistently met the discharge permit limits
and generally performed very well in 2009.
List (by month) any violations of permit conditions or other environmental
regulations. Monthly lists should include discussion of any environmental
impacts and corrective measures taken to address violations.
January Compliant

February Compliant
March Compliant
April Compliant
May Compliant
June Compliant
July Compliant
August Compliant
September Compliant
October Compliant
November Compliant
December Compliant
III. Notification
Our customers will receive a letter regarding the availability of this report
upon request. These reports will also be available for review with the
customer at Aqua's Southern Call Center.
IV. Certification
I certify under penalty of law that this report is complete and accurate to the
best of my knowledge. I further certify that this report has been made
available to the users or customers of the named system and that those users
have been notified of its availability.
Date: 02/26/2010
Responsible Person
Title: Regional Compliance Manager
Entity: Aqua North Carolina, Inc.

Performance Annual Report
I. General Informativow rim 407 lvED
on
Facility/System Name: Windemere
Other Areas Served: Heronwood, Catspaw Condominiums,
The Highlands at Lake in, WATER QUALITYRes Responsible Entity: Aqua North Carolina POINT SOURCE BRANCH
p Y q
Person in Charge/Contact: Tom Roberts
Applicable Permit (s): idetieM91
Description of Collection System or Treatment Process:
This 0.090 MGD wastewater treatment facility consists of a flow equalization tank, dual
aeration tanks and clarifiers, tertiary sand filter,tablet chlorination and de-chlorination,
aerated sludge holding tank, a continuous flow meter, a refrigerated com osite samjileri
n ,s
post aeration, effluent pumps and standby power generator. ,
II. Performance
i"n 6 n/llln
Text Summary of System Performance for Calendar Year 2008
This wastewater treatment plant consistently met the distvosenttoiwater Proledtion
and generally performed very well in 2008.
List (by month) any violations of permit conditions or other environmental
regulations. Monthly lists should include discussion of any environmental
impacts and corrective measures taken to address violations.
January Compliant

February Compliant
March Compliant
April Compliant
May Compliant
June Compliant
July Compliant
August Compliant
September Compliant
October Compliant
November Compliant
December Compliant
III. Notification
Our customers will receive a message on their bills regarding the availability
of this report upon request and a notebook containing these reports is located
in our Customer Service office.
IV. Certification
I certify under penalty of law that this report is complete and accurate to the
best of my knowledge. I further certify that this report has been made
available to the users or customers of the named system and that those users
have been notified of its availability.
Date: 02/28/09
ResponsibleYtuliallYtqliovt.)Person
Title: Regional Compliance Manager
Entity: Aqua North Carolina

t
TRG Michael F.Easley,Governor
William G.Ross Jr.,Secretary
y North Carolina Department of Environment and Natural Resources
Coleen Sullins,Director
Division of Water Quality
January 9, 2009
Mr. Thomas J. Roberts, President
Aqua of North Carolina, Inc.
202 MacKenan Court
Cary,NC 27511
Subject: Compliance Evaluation Inspection
Windemere WWTP
NPDES Permit No.NC0080691
Iredell County,North Carolina
Dear Mr. Roberts:
Enclosed please find a copy of the Compliance Evaluation Inspection Report for the inspection
conducted at the subject facility on October 17, 2008 by Ms. Donna Hood of this Office. Please
inform the facility's Operator-in-Responsible Charge of our findings by forwarding a copy of the
enclosed report.
The report should be self-explanatory; however, should you have any questions concerning this
report,please do not hesitate to contact Ms. Hood or me at(704) 663-1699.
Sincerely,
John Lesley
Acting Surface Water Protection Regional Supervisor
Enclosure
cc: Iredell County Health Department •
DH
NCDENR
N.C.Division of Water Quality,Mooresville Regional Office,610 East Center Avenue,Suite 301,Mooresville NC 28115 [phone] Customer Service
1-877-623-6748

United States Environmental Protection Agency
EPA Washington,D.C.20460 Form Approved.
• OMB No.2040-0057
Water Compliance Inspection Report Approval expires 8-31-98
Section A: National Data System Coding(i.e., PCS)
Transaction Code NPDES yr/mo/day Inspection Type Inspector Fac Type
1 I NI 2 151 31 NC0080691 111 121 08/10/17 117 181 CI 191 SI 201 11
Remarks
211111111IIIII1111111111111111111111111111IIII11166
Inspection Work Days Facility Self-Monitoring Evaluation Rating B1 QA -------
671 2.0 1.69 701 41 711 I 721 NI 731
1174 751 11 1 1 1 1 180
Section B: Facility Data
Name and Location of Facility Inspected(For Industrial Users discharging to POTW,also include Entry Time/Date Permit Effective Date
POTW name and NPDES permit Number)
10:09 AM 08/10/17 06/12/01
Windemere WWTP
NCSR 1328 Heronwood Rd Exit Time/Date Permit Expiration Date
Sherrills Ford NC 28673 11:00 AM 08/10/17 10/03/31
Name(s)of Onsite Representative(s)/Titles(s)/Phone and Fax Number(s) Other Facility Data
///
William C Barton/ORC/704-489-9401/
Name,Address of Responsible Official/Title/Phone and Fax Number
Thomas J Roberts,202 Mackenan Ct Cary NC Contacted
27511/President/919-467-8712/9194601788 No
Section C: Areas Evaluated During Inspection (Check only those areas evaluated)
.Permit II Flow Measurement III Operations&Maintenance •Records/Reports
III Self-Monitoring Program III Sludge Handling Disposal IIII Facility Site Review I.Effluent/Receiving Waters
II Laboratory
Section D: Summary of Finding/Comments(Attach additional sheets of narrative and checklists as necessary)
(See attachment summary)
Name(s)an .ignature(s)of Inspector(s) Agency/Office/Phone and Fax Numbers Date
Donna oo. MRO WQ//704-663-1699 Ext.2193/
(11, (
i nature of Management Q A Re sew r Agency/Office/Phone and Fax Numbers Datpq
Marti Allocco MRO WQ//704-663-1699 Ext.2204/
EPA Form 3560-3(Rev 9-94)Previous editions are obsolete.
• Page# 1

NPDES yr/mo/day Inspection Type 1
31 NC0080691 111 12I 08/10/17 I17 18ICI
Section D: Summary of Finding/Comments(Attach additional sheets of narrative and checklists as necessary)
•
•
Page# 2

Permit: NC0080691 Owner-Facility: Windemere VWVTP
Inspection Date: 10/17/2008 Inspection Type: Compliance Evaluation
Permit Yes No NA NE
(If the present permit expires in 6 months or less). Has the permittee submitted a new application? n n ■ n
Is the facility as described in the permit? ■ n n n
#Are there any special conditions for the permit? n ■ n n
Is access to the plant site restricted to the general public? ■ n ❑ n
Is the inspector granted access to all areas for inspection? ■ n n n
Comment: Windemere's permit is effective from 12.1.2006-3.31.2010.
Operations & Maintenance Yes No NA NE
Is the plant generally clean with acceptable housekeeping? ■ n n n
Does the facility analyze process control parameters, for ex: MLSS, MCRT,Settleable Solids, pH, DO, Sludge • n 0 O.
Judge, and other that are applicable?
Comment: The facility appeared to be well maintained and operated at the time of the
inspection.
Record Keeping Yes No NA NE
Are records kept and maintained as required by the permit? ■ n n n
Is all required information readily available, complete and current? ■ n n n
Are all records maintained for 3 years(lab. reg. required 5 years)? ■ n n n
Are analytical results consistent with data reported on DMRs? ■ n n n
Is the chain-of-custody complete? n ■ n n
Dates,times and location of sampling ■
Name of individual performing the sampling ■
Results of analysis and calibration ■
Dates of analysis ■
Name of person performing analyses ■
Transported COCs ❑
Are DMRs complete:do they include all permit parameters? ■ n n n
Has the facility submitted its annual compliance report to users and DWQ? ■ n n n
(If the facility is=or>5 MGD permitted flow) Do they operate 24/7 with a certified operator on each shift? n n U n
Is the ORC visitation log available and current? ■ n n n
Is the ORC certified at grade equal to or higher than the facility classification? ■ n n n
Is the backup operator certified at one grade less or greater than the facility classification? ■ n n n
Page# 3

Permit: NC0080691 Owner-Facility: Windemere VVVVfP
Inspection Date: 10/17/2008 Inspection Type: Compliance Evaluation
Record Keeping Yes No NA NE
Is a copy of the current NPDES permit available on site? ■ n n n
Facility has copy of previous year's Annual Report on file for review? • n
El
Comment: DMRs for July 2007-June 2008 were reviewed for the inspection. No
violations were noted for the review period.
Chain of custodies (CoCs) were not completely filled out. Missing data included but was
not limited to the following:
1. Times relinquished
2. Person relinquishing samples
3. Dates
Please be advised that incomplete CoCs are not legally defensible. All CoCs should be
completely filled out prior to submission to the receiving lab. It was noted during the
inspection that the ORC visited the WWTP at several different times during the same
day. Please document all operator arrival times in the appropriate log book.
Laboratory Yes No NA NE
Are field parameters performed by certified personnel or laboratory? ■ n n n
Are all other parameters(excluding field parameters)performed by a certified lab? ■ n n n
#Is the facility using a contract lab? ■ n n n
#Is proper temperature set for sample storage(kept at less than or equal to 6.0 degrees Celsius)? ■ n n n
Incubator(Fecal Coliform)set to 44.5 degrees Celsius+/-0.2 degrees? n n U ❑
Incubator(BOD)set to 20.0 degrees Celsius+/- 1.0 degrees? n n U n
Comment: Aqua/Heater performs laboratory field analyses under field lab
certification #5035 . Water Tech Labs (#50) performs all other necessary analyses. A
laboratory inspection was performed concurrently with the NPDES inspection. Please
refer to the report by Mr. Chet Whiting, of this Office, for any laboratory
recommendations.
Equalization Basins Yes No NA NE
Is the basin aerated? ■ n n n
Is the basin free of bypass lines or structures to the natural environment? ■ n n n
Is the basin free of excessive grease? ■ n n n
Are all pumps present? ■ n n n
Are all pumps operable? ■ n n n
Are float controls operable? ■ n ❑ n
Are audible and visual alarms operable? ■ n El n
#Is basin size/volume adequate? ■ ❑ ❑ n
Comment:
Page# 4

Permit: NC0080691 Owner-Facility: VVindemere WVVfP
Inspection Date: 10/17/2008 Inspection Type: Compliance Evaluation
Aeration Basins Yes No NA NE
Ext.Air
Mode of operation
Type of aeration system Diffused
Is the basin free of dead spots? ■ n n n
Are surface aerators and mixers operational? n n ■ n
Are the diffusers operational? ■ n ❑ n
Is the foam the proper color for the treatment process? ■ n n n
Does the foam cover less than 25%of the basin's surface? ■ n n n
Is the DO level acceptable? n n n ■
Is the DO level acceptable?(1.0 to 3.0 mg/I) ❑ ❑ ❑ ■
Comment:
Secondary Clarifier Yes No NA NE
Is the clarifier free of black and odorous wastewater? ■ ❑ n ❑
Is the site free of excessive buildup of solids in center well of circular clarifier? n n ■ n
Are weirs level? ■ n n n
Is the site free of weir blockage? ■ n n n
Is the site free of evidence of short-circuiting? ■ ❑ ❑ ❑
Is scum removal adequate? ■ n n n
Is the site free of excessive floating sludge? ■ n n n
Is the drive unit operational? n n ■ n
Is the return rate acceptable(low turbulence)? ■ n n n
Is the overflow clear of excessive solids/pin floc? ■ n n n
Is the sludge blanket level acceptable?(Approximately''/4 of the sidewall depth) n n n ■
Comment:
Filtration (High Rate Tertiary) Yes No NA NE
Down flow
Type of operation:
Is the filter media present? ■ n n n
Is the filter surface free of clogging? ■ n n n
Is the filter free of growth? ■ ❑ ❑ ❑
Is the air scour operational? ■ n n n
Page# 5

Permit: NC0080691 Owner-Facility: Windemere VWVTP
Inspection Date: 10/17/2008 Inspection Type: Compliance Evaluation
Filtration (High Rate Tertiary) Yes No NA NE
Is the scouring acceptable? n n n
Is the clear well free of excessive solids and filter media? ■ n n n
Comment:
Disinfection-Tablet Yes No NA NE
Are tablet chlorinators operational? ■ n n n
Are the tablets the proper size and type? ■ n n n
Number of tubes in use? 2
Is the level of chlorine residual acceptable? n n n ■
Is the contact chamber free of growth,or sludge buildup? ■ n n n
Is there chlorine residual prior to de-chlorination? n n n ■
Comment: Norweco chlorine tablets are used for disinfection.
De-chlorination Yes No NA NE
Type of system? Tablet
Is the feed ratio proportional to chlorine amount(1 to 1)? ■ n n n
Is storage appropriate for cylinders? n n ■ n
#Is de-chlorination substance stored away from chlorine containers? ■ n n n
Comment:
Are the tablets the proper size and type? ■ n n n
Are tablet de-chlorinators operational? ■ n n n
Number of tubes in use? 2
Comment: Chlor-Away tablets are used for dechlorination.
Aerobic Digester Yes No NA NE
Is the capacity adequate? ■ n n n
Is the mixing adequate? ■ n n n
Is the site free of excessive foaming in the tank? ■ n n n
#Is the odor acceptable? ■ n n n
#Is tankage available for properly waste sludge? ■ n n n
Comment: Roberts Septic Services hauls sludge from the facility.
Standby Power Yes No NA NE
Is automatically activated standby power available? ■ n n n
Page# 6

Permit: NC0080691 Owner-Facility: Windemere\AWTP
Inspection Date: 10/17/2008 Inspection Type: Compliance Evaluation
Standby Power Yes No NA NE
Is the generator tested by interrupting primary power source? ■ n n n
Is the generator tested under load? ■ n n n
Was generator tested&operational during the inspection? ■ n n n
Do the generator(s)have adequate capacity to operate the entire wastewater site? ■ n n n
Is there an emergency agreement with a fuel vendor for extended run on back-up power? ■ n n n
Is the generator fuel level monitored? ■ n n n
Comment:
Effluent Sampling Yes No NA NE
Is composite sampling flow proportional? ■ n n n
Is sample collected below all treatment units? ■ n n n
Is proper volume collected? ■ n n n
Is the tubing clean? ■ n n n
#Is proper temperature set for sample storage(kept at less than or equal to 6.0 degrees Celsius)? ■ n n
Is the facility sampling performed as required by the permit(frequency, sampling type representative)? ■ n n n
Comment: Effluent turbidity was 7.48 ntu at the time of the inspection.
Flow Measurement- Effluent Yes No NA NE
#Is flow meter used for reporting? ■ n n n
Is flow meter calibrated annually? ■ n n n
Is the flow meter operational? ■ n n n
(If units are separated)Does the chart recorder match the flow meter? . 000
Comment: The flow meter was last calibrated by Thurman Horne of Horizon
Engineering on 7/7/2008.
Effluent Pipe Yes No NA NE
Is right of way to the outfall properly maintained? ■ n n n
Are the receiving water free of foam other than trace amounts and other debris? ■ n n n
If effluent (diffuser pipes are required) are they operating properly? n n ■ n
Comment: The effluent pipe is submerged in Lake Norman.
Page# 7

I'
Performance Annual ' e
I. General Information
NCDsM? N4"0
Facility/System Name: Windemere DWQ-,Silt f Cr' ;/1,14 t' Pv L+a�t10fl
Other Areas Served: Heronwood, Catspaw Condominiums,
The Highlands at Lake Norman
Responsible Entity: Aqua North Carolina dba Heater Utilities, Inc.
Person in Charge/Contact: Tom Roberts
Applicable Permit (s): NC0080691
Description of Collection System or Treatment Process:
This 0.090 mgd wastewater treatment facility consists of a flow equalization tank, dual
aeration tanks and clarifiers, tertiary sand filter, tablet chlorination and de-chlorination,
aerated sludge holding tank, a continuous flow meter, a refrigerated composite sampler,
post aeration, effluent pumps and standby power generator.
II. Performance
Text Summary of System Performance for Calendar Year 2007
This wastewater treatment plant consistently met the d . ' $ i 'ts
it rik
and generally performed very well in 2007.
List (by month) any violations of permit conditions or other environmental G
8
regulations. Monthly lists should include discussion of m�yn�Y environmental
impacts and corrective measures taken to address violat�di , R ' WATER QUALITY
POINT SOURCE BRANCH
January Compliant

February Compliant
March Compliant
April Compliant
May Compliant
June Compliant
July Compliant
August Compliant
September Compliant
October Compliant
November Compliant
December Compliant
III. Notification
Our customers received a message on their bills regarding the availability of
this report upon request and a notebook containing these reports is located in
our Customer Service office.
Iv. Certification
I certify under penalty of law that this report is complete and accurate to the
best of my knowledge. I further certify that this report has been made
available to the users or customers of the named system and that those users
have been notified of its availability.
.-nkL/L)i V I 1/Plot Date: 02/29/08
Responsible Person
Title: Regional Compliance Manager
Entity: Aqua North Carolina dba Heater Utilities

Performance Annual ReportFEB
I. General Information
Facility/System Name: Windemere
Other Areas Served: Heronwood, Catspaw Condominiums,
The Highlands at Lake Norman
Responsible Entity: Heater Utilities, Inc.
Person in Charge/Contact: Michael S. Harwood
Applicable Permit (s): NC0080691
Description of Collection System or Treatment Process:
This 0.090 mgd wastewater treatment facility consists of a flow equalization tank, dual
aeration tanks and clarifiers, tertiary sand filter, tablet chlorination and dechlorination,
aerated sludge holding tank, a continuous flow meter, a refrigerated composite sampler,
post aeration, effluent pumps and standby power generator.
II. Performance
Text Summary of System Performance for Calendar Year 2006
This wastewater treatment plant consistently met the discharge permit limits
and generally performed very well in 2006.
List (by month) any violations of permit conditions or other environmental
regulations. Monthly lists should include discussion of any environmental
impacts and corrective measures taken to address violations.
January Compliant

February Compliant
March Compliant
April Compliant
May Compliant
June Compliant
July Compliant
August Compliant
September Compliant
October Compliant
November Compliant
December Compliant
III. Notification
Our customers received a message on their bills regarding the availability of
this report upon request and a notebook containing these reports is located in
our Customer Service office.
IV. Certification
I certify under penalty of law that this report is complete and accurate to the
best of my knowledge. I further certify that this report has been made
available to the users or customers of the named system and that those users
have been notified of its availability.
-71,fi ea, 7zi��'e Date: 02/07/07
Responsible Person
Title: Regional Manager, Engineering & Compliance
Entity: Heater Utilities, Inc.

��F W A 7- ,4 Michael F.Easley,Governor
William G.Ross Jr.,Secretary
CI) North Carolina Department of Environment and Natural Resources
> _� Colleen Sullins,Director
O Division of Water Quality
•
June 21, 2007
Mr. Michael S. Harwood
Aqua of North Carolina, Inc.
P.O. Box 4889
Raleigh,NC 27519
Subject: Compliance Evaluation Inspection
Windemere WWTP
NPDES Permit No. NC0080691
Iredell County,North Carolina
Dear Mr. Harwood:
Enclosed please find a copy of the Compliance Evaluation Inspection Report.for the inspection
conducted at the subject facility on May 3, 2007 by Ms. Donna Hood of this Office. Please inform
the facility's Operator-in-Responsible Charge of our findings by forwarding a copy of the enclosed
report.
The report should be self-explanatory; however, should you have any questions concerning this
report, please do not hesitate to contact Ms. Hood or me at(704) 663-1699.
Sincerely,
- Robert B. Krebs
Surface Water Protection Regional Supervisor
Enclosure
cc: Iredell County Health Department
DH
ATA
N.C.Division of Water Quality,Mooresville Regional Office,610 East Center Avenue,Suite 301,Mooresville NC 28115(704)663-1699 Customer Service
1-877-623-6748

United States Environmental Protection Agency Form Approved.
EPA Washington,D.C.20460 OMB No.2040-0057
Water Compliance Inspection Report Approval expires 8-31-98
Section A: National Data System Coding(i.e., PCS)
Transaction Code NPDES yr/mo/day Inspection Type Inspector Fac Type
1 I Nt 2 I sj 31 NC0080691 111 121 07/05/03 1 17 181 cl 19I GI 20LJ
U URemarks -1 U
21IIIIIIIIIIIIIIIIIIII1111IIIIIIIIIIIIIIII III IIII66
Inspection Work Days Facility Self-Monitoring Evaluation Rating B1 QA Reserved
671
2.0 169 70 U 71 I11 72I J 731 1174 75I III III 180
Section B: Facility Data —!
Name and Location of Facility Inspected(For Industrial Users discharging to POTW,also include Entry Time/Date Permit Effective Date
POTW name and NPDES permit Number)
11:30 AM 07/05/03 06/12/01
Windemere WWTP
NCSR 1328 Heronwood Rd Exit Time/Date Permit Expiration Date
Sherrills Ford NC 28673 12:20 PM 07/05/03 10/03/31
Name(s)of Onsite Representative(s)/Titles(s)/Phone and Fax Number(s) Other Facility Data
///
William C Barton/ORC/704-489-9401/
Name,Address of Responsible Official/Title/Phone and Fax Number
Contacted
Michael Harwood,202 Mackenan Ct Cary NC 27511//919-467-8712/9194601788
No
Section C: Areas Evaluated During Inspection(Check only those areas evaluated)
II Permit 111 Flow Measurement III Operations&Maintenance 1.1 Records/Reports
III Self-Monitoring Program MI Sludge Handling Disposal III Facility Site Review III Effluent/Receiving Waters
•Laboratory
Section D: Summary of Finding/Comments(Attach additional sheets of narrative and checklists as necessary)
(See attachment summary)
Name(s)and Signature(s)of Inspector(s) Agency/Office/Phone and Fax Numbers Date
10/
Donna o•• MRO WQ///
7 4 „......6/ / .24/2//a7
Signature of Management Q A Reviewer Agency/Office/Phone and Fax Numbers Date
(01c9A CI—
Mar i MRO WQ//704-235-2204/
EPA Form 3560-3(Rev 9-94)Previous editions are obsolete.
Page# 1

P.r.
Permit: NC0080691 Owner-Facility: Windemere WWTP
Inspection Date: 05/03/2007 Inspection Type: Compliance Evaluation
Permit Yes No NA NE
(If the present permit expires in 6 months or less). Has the permittee submitted a new application? 0 0 ■ 0
Is the facility as described in the permit? ■ ❑ ❑ ❑
#Are there any special conditions for the permit? 0 ■ 0 0
Is access to the plant site restricted to the general public? ■ ❑ ❑ ❑
Is the inspector granted access to all areas for inspection? ■ ❑ ❑ ❑
Comment: Windemere's permit is effective from 12/1/2006-3/31/2010.
Operations& Maintenance Yes No NA NE
Is the plant generally clean with acceptable housekeeping? ■ ❑ ❑ ❑
Does the facility analyze process control parameters,for ex: MLSS, MCRT, Settleable Solids, pH, DO, Sludge ■ ❑ ❑ ❑
Judge, and other that are applicable?
Comment: The facility appeared to be well maintained and operated at the time of the
inspection. TheORC was very knowledgeable about the treatment process.
Record Keeping Yes No NA NE
Are records kept and maintained as required by the permit? ■ ❑ ❑ ❑
Is all required information readily available, complete and current? ■ ❑ ❑ ❑
Are all records maintained for 3 years(lab. reg. required 5 years)? ■ ❑ ❑ ❑
Are analytical results consistent with data reported on DMRs? ■ ❑ ❑ ❑
Is the chain-of-custody complete? ■ ❑ ❑ ❑
Dates,times and location of sampling ■
Name of individual performing the sampling ■
Results of analysis and calibration ■
Dates of analysis ■
Name of person performing analyses ■
Transported COCs 0
Are DMRs complete:do they include all permit parameters? ■ ❑ ❑ ❑
Has the facility submitted its annual compliance report to users and DWQ? 13000
(If the facility is=or>5 MGD permitted flow)Do they operate 24/7 with a certified operator on each shift? 0 0 ■ 0
Is the ORC visitation log available and current? ■ ❑ ❑ ❑
Is the ORC certified at grade equal to or higher than the facility classification? ■ ❑ ❑ ❑
Is the backup operator certified at one grade less or greater than the facility classification? ■ ❑ ❑ ❑
Page# 3

Permit: NC0080691 Owner-Facility: Windemere WWTP
Inspection Date: 05/03/2007 Inspection Type: Compliance Evaluation
Record Keeping Yes No NA NE
Is a copy of the current NPDES permit available on site? ■ ❑ ❑ ❑
Facility has copy of previous year's Annual Report on file for review? ■ ❑ ❑ ❑
Comment: DMRs for January 2006-December2006 were reviewed for the inspection.
No violations were reported during the review period
Laboratory Yes No NA NE
Are field parameters performed by certified personnel or laboratory? ■ ❑ ❑ ❑
Are all other parameters(excluding field parameters)performed by a certified lab? ■ ❑ ❑ ❑
#Is the facility using a contract lab? • ❑ ❑ ❑
Is proper temperature set for sample storage(kept at 1.0 to 4.4 degrees Celsius)? ■ ❑ ❑ ❑
Incubator(Fecal Coliform)set to 44.5 degrees Celsius+/-0.2 degrees? 0 0 ■ 0
Incubator(BOD)set to 20.0 degrees Celsius+/-1.0 degrees? 0 0 ■ 0
Comment: Aqua/Heater performs laboratory field analyses under field lab
certification#34 . Water Tech Labs (#50) performs all other necessary analyses. A
laboratory inspection was performed concurrently with the NPDES inspection. Please
refer to the report by Mr. Chet Whiting, of this Office, for any laboratory
recommendations.
Equalization Basins Yes No NA NE
Is the basin aerated? ■ ❑ ❑ ❑
Is the basin free of bypass lines or structures to the natural environment? ■ ❑ ❑ ❑
Is the basin free of excessive grease? ■ ❑ ❑ ❑
Are all pumps present? 111000
Are all pumps operable? ■ ❑ ❑ ❑
Are float controls operable? 111000
Are audible and visual alarms operable? ■ ❑ ❑ ❑
#Is basin size/volume adequate? ■ ❑ ❑ ❑
Comment:
Bar Screens Yes No NA NE
Type of bar screen
a.Manual ■
b.Mechanical 0
Are the bars adequately screening debris? ■ ❑ ❑ ❑
Is the screen free of excessive debris? ■ 0 ❑ ❑
Page# 4

IFr
Permit: NC0080691 Owner-Facility: VVindemere VWVfP
Inspection Date: 05/03/2007 Inspection Type: Compliance Evaluation
Bar Screens Yes No NA NE
Is disposal of screening in compliance? ■ ❑ ❑ ❑
Is the unit in good condition? ■ ❑ ❑ ❑
Comment: Screenings are taken to the Highway 150 VWVTP, where Benefield
Sanitation is contracted to dispose of them at the county landifll.
Aeration Basins Yes No NA NE
Mode of operation Ext.Air
Type of aeration system Diffused
Is the basin free of dead spots? ■ ❑ ❑ ❑
Are surface aerators and mixers operational? 00110
Are the diffusers operational? ■ ❑ ❑ ❑
Is the foam the proper color for the treatment process? ■ ❑ ❑ ❑
Does the foam cover less than 25%of the basin's surface? ■ 0 0 0
Is the DO level acceptable? 0 0 0 •
Is the DO level acceptable?(1.0 to 3.0 mg/I) non .
Comment:
Secondary Clarifier Yes No NA NE
Is the clarifier free of black and odorous wastewater? ■ ❑ ❑ ❑
Is the site free of excessive buildup of solids in center well of circular clarifier? ❑ ❑ ■ ❑
Are weirs level? ■ ❑ ❑ ❑
Is the site free of weir blockage? ■ ❑ ❑ ❑
Is the site free of evidence of short-circuiting? ■ ❑ ❑ ❑
Is scum removal adequate? ■ ❑ ❑ ❑
Is the site free of excessive floating sludge? ■ ❑ ❑ ❑
Is the drive unit operational? 0 0 ■ 0
Is the return rate acceptable(low turbulence)? ■ ❑ ❑ ❑
Is the overflow clear of excessive solids/pin floc? ■ ❑ ❑ ❑
Is the sludge blanket level acceptable?(Approximately'/.of the sidewall depth) 0 0 0 ■
Comment:
Filtration (High Rate Tertiary) Yes No NA NE
Type of operation: Down flow
Page# 5

11141 Permit: NC0080691 Owner-Facility: Windemere WWTP
Inspection Date: 05/03/2007 Inspection Type: Compliance Evaluation
Filtration (High Rate Tertiary) Yes No NA NE
Is the filter media present? ■ ❑ ❑ ❑
Is the filter surface free of clogging? • ❑ ❑ ❑
Is the filter free of growth? U ❑ ❑ ❑
Is the air scour operational? ❑ ❑ ■ ❑
Is the scouring acceptable? ■ ❑ ❑ ❑
Is the clear well free of excessive solids and filter media? ■ ❑ ❑ ❑
Comment:
Disinfection-Tablet Yes No NA NE
Are tablet chlorinators operational? ■ ❑ ❑ ❑
Are the tablets the proper size and type? U ❑ ❑ ❑
Number of tubes in use? 2
Is the level of chlorine residual acceptable? 0 0 0 ■
Is the contact chamber free of growth, or sludge buildup? ■ ❑ ❑ ❑
Is there chlorine residual prior to de-chlorination? 0 0 0 •
Comment: Norweco calcium hypochlorite tablets are used for disinfection.
De-chlorination Yes No NA NE
Type of system? Tablet
Is the feed ratio proportional to chlorine amount(1 to 1)? • Cl 0 0
Is storage appropriate for cylinders? 0 0 • 0
#Is de-chlorination substance stored away from chlorine containers? ■ ❑ ❑ ❑
Comment:
Are the tablets the proper size and type? ■ ❑ ❑ ❑
Are tablet de-chlorinators operational? U ❑ ❑ ❑
Number of tubes in use? 2
Comment: Chlor-Away tablets are used for dechlorination.
Aerobic Digester Yes No NA NE
Is the capacity adequate? • ❑ ❑ ❑
Is the mixing adequate? ■ ❑ ❑ ❑
Is the site free of excessive foaming in the tank? ■ ❑ ❑ ❑
#Is the odor acceptable? U 0. 00
Page# 6

'Pr.
Permit: NC0080691 Owner-Facility: Windemere VWVTP
Inspection Date: 05/03/2007 Inspection Type: Compliance Evaluation
Aerobic Digester Yes No NA NE
#Is tankage available for properly waste sludge? ■ ❑ ❑ ❑
Comment: Roberts Septic Service is contracted to haul sludge from the facility as
needed.
Standby Power Yes No NA NE
Is automatically activated standby power available? ■ ❑ ❑ ❑
Is the generator tested by interrupting primary power source? ■ ❑ ❑ ❑
Is the generator tested under load? ■ ❑ ❑ ❑
Was generator tested&operational during the inspection? MOOD
Do the generator(s) have adequate capacity to operate the entire wastewater site? ■ ❑ ❑ ❑
Is there an emergency agreement with a fuel vendor for extended run on back-up power? ■ ❑ ❑ ❑
Is the generator fuel level monitored? ■ ❑ ❑ ❑
Comment: .
Flow Measurement-Effluent Yes No NA NE
#Is flow meter used for reporting? ■ ❑ ❑ ❑
Is flow meter calibrated annually? ■ ❑ ❑ ❑
Is the flow meter operational? ■ ❑ ❑ ❑
(If units are separated) Does the chart recorder match the flow meter? ■ 0 ❑ ❑
Comment: The flow meter was last calibrated by Thurman Home of Horizon
Engineering on 7/9/2006.
Effluent Sampling Yes No NA NE
Is composite sampling flow proportional? ■ ❑ ❑ ❑
Is sample collected below all treatment units? MOOD
Is proper volume collected? ■ ❑ ❑ ❑
Is the tubing clean? ■ ❑ ❑ ❑
Is proper temperature set for sample storage(kept at 1.0 to 4.4 degrees Celsius)? MODO
Is the facility sampling performed as required by the permit(frequency, sampling type representative)? ■ ❑ ❑ ❑
Comment: The in-line turbidimeter is installed and working per permit requirements at
the time of the inspection. The turbidity at the time of the inspection was 1.26 ntu.
Effluent Pipe Yes No NA NE
Is right of way to the outfall properly maintained? ■ ❑ ❑ ❑
Are the receiving water free of foam other than trace amounts and other debris? ■ ❑ ❑ ❑
Page# 7

Permit: NC0080691 Owner-Facility: Windemere WWTP
Inspection Date: 05/03/2007 Inspection Type: Compliance Evaluation
Effluent Pipe Yes No NA NE
If effluent (diffuser pipes are required) are they operating properly? n n ■ Q
Comment: The effluent pipe is submerged in Lake Norman.
•
Page# 8

•
STATE OF NORTH CAROLINA IN THE OFFICE OF
ADMINISTRATIVE HEARINGS
COUNTY OF IREDELL Nos.05 EHR 1172,05 EHR 0944,
COUNTY OF CATAWBA 05 EHR 945,05 EHR 0946,05 EHR 0947,
05 EHR 0943 and 05 EHR 1173
HEATER UTILITIES,INC. )
NPDES NC0060593,NC0056154, )
NC 0062481,NC006335,NC0074772, )
NC0075205 and NC0080691, )
Petitioner, )
) 7-41,
4,,
v. )
) 412.046
NORTH CAROLINA DEPARTMENT OF ) Dv OxWAT
ENVIRONMENT and NATURAL ) RE' ,S s WA/
RESOURCES,DIVISION OF WATER )
QUALITY, )
Respondent. )
)
SETTLEMENT AGREEMENT
The North Carolina Division of Water Quality ("DWQ") of the Department of
Environment and Natural Resources, under authority delegated by the North Carolina
Environmental Commission(`EMC"), and.Heater Utilities,Inc. ("Heater"),hereby enter into this
Settlement Agreement ("Agreement") in order to amicably resolve the matters in controversy
between them regarding the above-captioned contested cases.
PROCEDURAL BACKGROUND
1. On June 14,2005,Heater filed five petitions, 05 EHR 0943, 05 EHR 0944,
05 EHR 0945, 05 EHR 0946 and 05 EHR 0947, for contested case hearing in the Office of
Administrative Hearings ("OAH")to appeal certain terms, conditions, and limitations contained

in NPDES permits issued by DWQ to Heater for five wastewater treatment facilities in Catawba
and Iredell counties. •
2. On July 18, 2005, the Court granted the Heater's consent motion to consolidate
the five petitions for contested case hearing.
3. On July 25, 2005, Heater filed two additional petitions for contested case hearing
to appeal certain terms, conditions, and limitations contained in additional NPDES permits
• issued by DWQ to Heater for two wastewater treatment facilities in Catawba and Iredell,counties
by DENR.
. 4. On August 3, 2005,the Court issued an order consolidating case numbers 05 EHR
1172 and 05 EHR 1173.
5. On August 26,2005,Heater filed a motion to consolidate cases 05 EHR 1172 and
05 EHR 1173 with the five previously consolidated cases so that all of the seven cases could be
considered together.
6. On September 12, 2005, the Court granted the parties Consent Motion to Stay -
Proceedings to allow the parties to pursue settlement negotiations.
•
7. As stated in N.C. Gen. Stat. § 150B-22,it is the public policy of the State of North
Carolina to resolve administrative disputes informally whenever possible.
AGREEMENT
8. DWQ will withdraw the most recently issued versions of the NPDES permits
("the Contested Permits") for Heater's Alexander Island, Bridgeport, Diamond Head, Killian
Crossroads, Mallard Head, Spinnaker Bay and Windemere wastewater treatment plants ("the
Lake Norman Plants") (Permit Numbers NC0075205, NC0056154, NC0074772, NC0063355,
NC0062481,NC0060593, and NC0080691)respectively.

9. Heater shall be authorized to continue operating the Lake Norman Plants pursuant to
the terms of the permits in effect for the Lake Norman Plants immediately prior to the issuance of
the Contested Permits, until final new permits for the Lake Norman Plants are issued by DWQ.
DWQ shall prepare a new draft NPDES permit for each of the Lake Norman Plants that contains
the following conditions:
(a) a requirement that Heater (i) install a turbidimeter at the plant to measure
turbidity in the plant effluent, and (ii) set the turbidimeter to notify the plant operator
automatically in the event that the turbidimeter records a reading of 10 nephelometric turbidity
units or greater;
(b) a requirement that Heater inspect the performance of the plant's disinfection
system every weekday-and maintain a log of such inspections;
(c) a requirement that Heater sample and analyze plant effluent for fecal coliform
three times per week;
(d) for the Bridgeport, Diamond Head, Mallard Head, and Spinnaker Bay plants,
a requirement that Heater install Supervisory Control and Data Acquisition("SCADA")systems
on or before May 26,2006; and
(e) for the Windemere, Killian Crossroads and Alexander Island plants, a
requirement that Heater install SCADA systems on or before July 3, 2006.
10. The new draft NPDES permits for the Lake Norman Plants shall not contain a
requirement that Heater perform fecal coliform sampling and analysis more than three dayweek.
Except as provided herein, and with the exception of any necessary clerical corrections,the new
draft NPDES permits for the Lake Norman Plants shall be identical to the Contested Permits.

i
•
11. DWQ shall provide the public with notice of, and an opportunity to comment on,
the new draft NPDES permits for the Lake Norman Plants in accordance with standard DWQ
procedures. -
12. Within 10 days following receipt of notice from DWQ of the issuance of the new
draft NPDES permits for the Lake Norman Plants, Heater will withdraw its petitions for contested
case hearing in all matters covered by this Agreement.
13. Heater and DWQ expressly stipulate and acknowledge that by entering into this
Agreement, Heater neither admits nor denies any allegations which were involved in these
contested cases.
14. This Agreement is entered into knowingly, intelligently, and voluntarily and shall
be binding upon the parties and their successors,assigns,parents, affiliates and subsidiaries upon .
execution by the undersigned, who represent and warrant that they are authorized to enter into
this Agreement on behalf of the parties hereto.
15. The-parties agree that the consideration for this settlement is the promises
contained herein and this Agreement contains the whole agreement between them as to the -
matters addressed herein.

Entered into and effective this the,0:?:'d1day of ,u. ,2006.
HEATER UTI TIES, C.
By:
Neil R. P 'll'ps,Pre ' e t
NORTH CAROLINA DEPARTMENT OF
ENVIRONMENT AND NATURAL RESOURCES
DIVISION OF WATER QUALITY S
By: 110-4,._MA,•ta
Alan Klimek,Director

Pir
W A7 t. Michael F.Easley,Governor
fj,.
�WfiG GWilliam G.Ross Jr.,SecretaryCO7 North Carolina Department of Environment and Natural Resources
> -1 Alan W.Klimek,P.E.,Director
p - Division of Water Quality
March 31, 2006
Mr. Michael Myers
Aqua of North Carolina, Inc.
P.O. Box 4889
Raleigh, NC 27519
Subject: Compliance Evaluation Inspection
Windemere WWTP
NPDES Permit No. NC0080691
Iredell County,North Carolina
•
Dear Mr. Myers:
•
Enclosed please find a copy of the Compliance Evaluation Inspection Report for the inspection
conducted at the subject facility on March 10, 2006 by Ms. Donna Hood of this Office. Please
inform the facility's Operator-in-Responsible Charge of our findings by forwarding a copy of the
enclosed report.
The report should be self-explanatory; however, should you have any questions concerning this
report, please do not hesitate to contact Ms. Hood or me at [phone].
Sincerely,
e_.,_67---
G.,-,
D. Rex Gleason, P.E.
Surface Water Protection Regional Supervisor
Enclosure
cc: Iredell County Health Department
DH
NZ-L NR
N.C.Division of Water Quality,Mooresville Regional Office,610 East Center Avenue,Suite 301,Mooresville NC 28115(704)663-1699 Customer Service
1-877-623-6748

' l United States Environmental Protection Agency Form Approved.
EPA Washington,D.C.20460 OMB No.2040-0057
Water Compliance Inspection Report Approval expires 8-31-98
Section A: National Data System Coding(i.e., PCS)
Transaction Code NPDES yr/mo/day Inspection Type Inspector Fac Type
1 I NI 2 t �t 31 NC0080691 111 121 06/03/10 1 17 18)C� 19' GI 20' f
lJ t J I Remarks t--t 1- IJ
21IIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIII166
Inspection Work Days Facility Self-Monitoring Evaluation Rating B1 QA Reserved-------------------
67I 1.5 169 701 4 J 71 L I 72I J 731 I 174 75I I I I I I I 180
!!._!! Section B: Facilityty Data
Name and Location of Facility Inspected(For Industrial Users discharging to POTW,also include Entry Time/Date Permit Effective Date
POTW name and NPDES permit Number)
10:38 AM 06/03/10 05/05/01
Windemere WWTP
NCSR 1328 Heronwood Rd Exit Time/Date Permit Expiration Date
Sherrills Ford NC 28673 11:20 PM 06/03/10 10/03/31
Name(s)of Onsite Representative(s)/Titles(s)/Phone and Fax Number(s) Other Facility Data
///
William C Barton/ORC/828-478-2785/
Name,Address of Responsible Official/Title/Phone and Fax Number
Contacted
Jerry H Tweed,P.O. Drawer 4889 Cary NC 27519//919-467-8712/9194601788N
0
Section C: Areas Evaluated During Inspection(Check only those areas evaluated)
II Permit III Flow Measurement II Operations&Maintenance in Records/Reports
1.Self-Monitoring Program II Sludge Handling Disposal II Facility Site Review •Effluent/Receiving Waters
III Laboratory
Section D: Summary of Finding/Comments(Attach additional sheets of narrative and checklists as necessary)
(See attachment summary)
Name(s)and Signature(s)of Insp ctof(s) Agency/Office/Phone and Fax Numbers Date
Donna H od 1 MRO WQ/// /
�fA- , a, C , /f ,
�f i(�
Signature of Management Q A Reviewer Agency/Office/Phone and Fax Numbers Date
(. , ) 3)
John E Lesley" MRO WQ//704-663-1699 Ext.270/
EPA Form 3560-3I(Rev 9-94)Previous editions are obsolete.
Page# 1

Permit: NC0080691 Owner-Facility: Windemere WWTP
Inspection Date: 03/10/2006 Inspection Type: Compliance Evaluation
Permit Yes No NA NE
(If the present permit expires in 6 months or less). Has the permittee submitted a new application? ■ ❑ ❑ ❑
Is the facility as described in the permit? ■ ❑ ❑ ❑
#Are there any special conditions for the permit? 0 ■ 0 0
Is access to the plant site restricted to the general public? ■ ❑ ❑ ❑
Is the inspector granted access to all areas for inspection? ■ ❑ ❑ ❑
Comment: See attached summary.
Operations& Maintenance Yes No NA NE
Is the plant generally clean with acceptable housekeeping? ■ ❑ ❑ ❑
Does the facility analyze process control parameters,for ex: MLSS, MCRT, Settleable Solids, pH, DO, Sludge ■ ❑ ❑ ❑
Judge, and other that are applicable?
Comment: See attached summary.
Record Keeping Yes No NA NE
Are records kept and maintained as required by the permit? ■ ❑ ❑ ❑
Is all required information readily available, complete and current? . 000
Are all records maintained for 3 years(lab. reg. required 5 years)? ■ ❑ ❑ ❑
Are analytical results consistent with data reported on DMRs? ■ ❑ ❑ ❑
Is the chain-of-custody complete? ■ ❑ ❑ ❑
Dates,times and location of sampling ■
Name of individual performing the sampling ■
Results of analysis and calibration •
■
Dates of analysis ■
Name of person performing analyses ■
Transported COCs ■
Are DMRs complete: do they include all permit parameters? ■ ❑ ❑ ❑
Has the facility submitted its annual compliance report to users and DWQ? ■ ❑ ❑ ❑
(If the facility is=or>5 MGD permitted flow)Do they operate 24/7 with a certified operator on each shift? ■ ❑ ❑ ❑
Is the ORC visitation log available and current? ■ ❑ ❑ ❑
•
Is the ORC certified at grade equal to or higher than the facility classification? ■ ❑ ❑ ❑
Is the backup operator certified at one grade less or greater than the facility classification? ■ ❑ ❑ ❑
Is a copy of the current NPDES permit available on site? ■ ❑ ❑ ❑
Page# 3

Permit: NC0080691 Owner-Facility: Windemere WWTP
Inspection Date: 03/10/2006 Inspection Type: Compliance Evaluation
Record Keeping Yes No NA NE
Facility has copy of previous year's Annual Report on file for review? ■ ❑ ❑ ❑
Comment: See attached summary.
Laboratory Yes No NA NE
Are field parameters performed by certified personnel or laboratory? ■ ❑ ❑ ❑
Are all other parameters(excluding field parameters)performed by a certified lab? ■ ❑ ❑ ❑
#Is the facility using a contract lab? ■ ❑ ❑ ❑
Is proper temperature set for sample storage(kept at 1.0 to 4.4 degrees Celsius)? ■ ❑ ❑ ❑
Incubator(Fecal Coliform)set to 44.5 degrees Celsius+/-0.2 degrees? ■ ❑ ❑ ❑
Incubator(BOD)set to 20.0 degrees Celsius+/- 1.0 degrees? ■ ❑ ❑ ❑
Comment: See attached summary.
Aerobic Digester Yes No NA NE
Is the capacity adequate? ■ ❑ ❑ ❑
Is the mixing adequate? • ■ ❑ ❑ ❑
is the site free of excessive foaming in the tank? ■ ❑ ❑ ❑
#Is the odor acceptable? ■ ❑ ❑ ❑
#Is tankage available for properly waste sludge? ■ ❑ ❑ ❑
Comment: See attached summary.
Equalization Basins Yes No NA NE
Is the basin aerated? MODO
Is the basin free of bypass lines or structures to the natural environment? ■ ❑ ❑ ❑
Is the basin free of excessive grease? ■ ❑ ❑ ❑
Are all pumps present? ■ ❑ ❑ ❑
Are all pumps operable? ■ ❑ ❑ ❑
Are float controls operable? ■ ❑ ❑ ❑
Are audible and visual alarms operable? ■ ❑ ❑ ❑
#Is basin size/volume adequate? ■ ❑ ❑ ❑
Comment:
Aeration Basins Yes No NA NE
Mode of operation Ext.Air
Type of aeration system Diffused
Page# 4

Permit: NC0080691 Owner-Facility: Windemere VW TP
Inspection Date: 03/10/2006 Inspection Type: Compliance Evaluation
Aeration Basins Yes No NA NE
Is the basin free of dead spots? ■ ❑ ❑ ❑
Are surface aerators and mixers operational? ■ ❑ ❑ ❑
Are the diffusers operational? ■ ❑ ❑ ❑
Is the foam the proper color for the treatment process? • ❑ ❑ ❑
Does the foam cover less than 25%of the basin's surface? ■ ❑ ❑ ❑
Is the DO level acceptable? 0 0 0 ■
Is the DO level acceptable?(1.0 to 3.0 mg/I) DOON
Comment: See attached summary.
Secondary Clarifier Yes No NA NE
Is the clarifier free of black and odorous wastewater? ■ ❑ ❑ ❑
. Is the site free of excessive buildup of solids in center well of circular clarifier? 0 0 ■ 0
Are weirs level? ■ ❑ ❑ ❑
Is the site free of weir blockage? ■ ❑ ❑ ❑
Is the site free of evidence of short-circuiting? ■ ❑ ❑ ❑
Is scum removal adequate? ■ ❑ ❑ ❑
Is the site free of excessive floating sludge? ■ ❑ ❑ ❑
Is the drive unit operational? 0 0 ■ 0
Is the return rate acceptable(low turbulence)? ■ ❑ ❑ ❑
Is the overflow clear of excessive solids/pin floc? ■ ❑ ❑ ❑
Is the sludge blanket level acceptable?(Approximately%of the sidewall depth) ❑ ❑ ❑ ■
Comment: See attached summary.
Filtration (High Rate Tertiary) Yes No NA NE
Type of operation: Down flow
Is the filter media present? ■ ❑ ❑ ❑
Is the filter surface free of clogging? ■ ❑ ❑ ❑
Is the filter free of growth? ■ ❑ ❑ ❑
Is the air scour operational? ■ ❑ ❑ ❑
Is the scouring acceptable? ■ ❑ ❑ ❑
Is the clear well free of excessive solids and filter media? ■ ❑ ❑ ❑
Page# 5

Permit: NC0080691 Owner-Facility: Windemere WWTP
Inspection Date: 03/10/2006 Inspection Type: Compliance Evaluation
Filtration (High Rate Tertiary) Yes No NA NE
Comment:
Disinfection-Tablet Yes No NA NE
Are tablet chlorinators operational? • ❑ ❑ ❑
Are the tablets the proper size and type? ■ ❑ ❑ ❑
Number of tubes in use? 2
Is the level of chlorine residual acceptable? 0 0 0 ■
Is the contact chamber free of growth,or sludge buildup? ■ ❑ ❑ ❑
Is there chlorine residual prior to de-chlorination? ❑ ❑ ❑ ■
Comment: See attached summary.
De-chlorination Yes No NA NE
Type of system ? Tablet
Is the feed ratio proportional to chlorine amount(1 to 1)? ■ ❑ ❑ ❑
Is storage appropriate for cylinders? ■ ❑ ❑ ❑
#Is de-chlorination substance stored away from chlorine containers? ■ ❑ ❑ ❑
Comment:
Are the tablets the proper size and type? ■ ❑ ❑ ❑
Are tablet de-chlorinators operational? ■ ❑ ❑ ❑
Number of tubes in use? 2
Comment: See attached summary.
Flow Measurement-Effluent Yes No NA NE
#Is flow meter used for reporting? ■ ❑ ❑ ❑
Is flow meter calibrated annually? ■ ❑ ❑ ❑
Is the flow meter operational? ■ ❑ ❑ ❑
(If units are separated)Does the chart recorder match the flow meter? ■ ❑ ❑ ❑
Comment: See attached summary.
Effluent Pipe Yes No NA NE
Is right of way to the outfall properly maintained? ■ ❑ ❑ ❑
Are the receiving water free of foam other than trace amounts and other debris? ■ ❑ ❑ ❑
If effluent (diffuser pipes are required) are they operating properly? 0 0 ■ 0
Comment: See attached summary.
Page# 6

Pr
Permit: NC0080691 Owner-Facility: Windemere WWTP
Inspection Date: 03/10/2006 Inspection Type: Compliance Evaluation
Effluent Sampling Yes No NA NE
Is composite sampling flow proportional? ■ ❑ ❑ ❑
Is sample collected below all treatment units? ■ ❑ ❑ ❑
Is proper volume collected? ■ ❑ ❑ ❑
Is the tubing clean? ■ ❑ ❑ ❑
Is proper temperature set for sample storage(kept at 1.0 to 4.4 degrees Celsius)? U ❑ ❑ ❑
Is the facility sampling performed as required by the permit(frequency, sampling type representative)? ■ ❑ ❑ ❑
Comment:
Standby Power Yes No NA NE
Is automatically activated standby power available? ■ ❑ ❑ ❑
Is the generator tested by interrupting primary power source? ■ ❑ ❑ ❑ •
Is the generator tested under load? ■ ❑ ❑ ❑
Was generator tested&operational during the inspection? ■ ❑ ❑ ❑
Do the generator(s) have adequate capacity to operate the entire wastewater site? U ❑ ❑ ❑
Is there an emergency agreement with a fuel vendor for extended run on back-up power? ■ ❑ ❑ ❑
Is the generator fuel level monitored? ■ ❑ ❑ ❑
Comment:
Page# 7

SECTION D: SUMMARY OF FINDING/COMMENTS
Permit:
The Windemere WWTP NPDES Permit has been adjudicated. Currently, the
facility is being operated under the constraints of the expired permit (effective date
9/1/2000-3/31/2005).
Operations & Maintenance:
Mr. William Barton, Operator in Responsible Charge, was very knowledgeable
about the plant and the treatment process. The plant appeared well maintained and
operated at the time of the inspection.
Aeration Basins:
The aeration basin contents appeared to be well mixed and oxygenated at the
time of the inspection. All blowers were operational.
Secondary Clarifier:
The secondary clarifier effluent was clear on the day of the inspection.
Aerobic Digester:
Liquid Waste Incorporated is under contract to remove sludge from the facility.
Disinfection:
Norweco chlorine tablets are used for disinfection.
Dechlorination:
Norweco sodium bisulfite tablets are used for dechlorination.
Effluent Pipe:
The effluent pipe is submerged in Lake Norman.
Effluent Flow Measurement:
Flow is measured by use of a 90-degree V-notch weir and an ultrasonic
transducer. Horizon Engineering last calibrated the meter on 7/8/2005.
Record Keeping:
Discharge Monitoring Reports (DMRs) were reviewed for the period of January
-December 2005. The permit expiration date recorded on the back of the DMR is
incorrect. While the most recent permit is being adjudicated, please put the permit
expiration date of the permit currently in force on the back of the DMR.

V;lboratory:
Laboratory analyses are performed by Water Tech Labs (#50). Aqua of North
Carolina staff performs field parameter testing (certification #5035). Two blanket
statements, containing micrograms per liter and milligrams per liter, are being used for
Chlorine units in the calibration logbook. The blanket statements should be specific
as to the circumstances each unit of measure is used.

�pF wATF�QGMichael F.Easley,Governor
O
N7190 William G.Ross J��,�Secretary
North Carolina Department of Environment and Natrlglesources
0 `� Alan W.Klin;e1PRI.IErector
Division of Water Quality
November 2, 2006 NOV 1 3 200(
Mr. Michael J. Myers
Heater Utilities, Inc.
202 MacKenan Ct.Cary, NC 27511 gi ,; Lr, ; Via
Subject: Adjudicatory Settlement/Final Permits
NPDES Permits NC0056154, NC0060593, NC0062481,,NC0063355,
NC0074772,NC0075205 &
Bridgeport, Spinnaker Bay, Mallard Head, Killian's Crossroads,
Diamond Head, Alexander Island &Windemere WWTPs
Catawba, Lincoln & Iredell Counties
Dear Mr. Myers:
•
Subsequent to Heater Utilities, Inc.'s adjudication of the subject NPDES permits originally released in
2005, and in accordance with the terms of the Settlement Agreement established between Heater
Utilities,Inc. and the Division of Water Quality to resolve matters in dispute within the terms of the
2005 permits, we are forwarding the attached NPDES discharge permits. These permits are issued
pursuant to the requirements of North Carolina General Statute 143-215.1 and the Memorandum of
Agreement between North Carolina and the U.S. Environmental Protection Agency dated May 9, 1994
(or as subsequently amended).
These final permits include no changes from the draft permits sent to you on August 30,2006.
Please be advised of the following conditions within these permits that are significantly different from
those found in the currently active permits:
• Where the existing permits had monthly average limits for ammonia nitrogen, daily maximum limits
for ammonia nitrogen have been added to those permits. These limits become applicable on the
effective date of the permits.
• For each of the permits,the fecal coliform monitoring frequency during the summer months has
been set at 3 days per week.
• For each of the permits, a new section titled "Operations" has been added. Within the section are
terms calling for 1.) the installation of turbidimeters to measure effluent turbidity, with the ability to
automatically communicate to the plant operator if a reading of 10 nephelometric units or higher is
detected; 2.) installation of SCADA systems, and 3.) daily inspection of the plants' disinfection
systems and documentation of those inspections.
None
rthCarolina
,Naturally
North Carolina Division of Water Quality 1617 Mail Service Center Raleigh,NC 27699-1617 Phone[phone] Customer Service
Internet: www.ncwaterquality.org Location: 512 N.Salisbury St. Raleigh,NC 27604 Fax [phone]
An Equal Opportunity/Affirmative Action Employer—50%Recycled/10%Post Consumer Paper

Mr. Michael J. Myers
Heater Lake Norman Permit Renewals
p. 2
• A condition has been added describing forms of public notification that must be made in the event of
a discharge of untreated or undertreated wastewater from the permitted facilities.
If any parts, measurement frequencies or sampling requirements contained in this permit are
unacceptable to you, you have the right to an adjudicatory hearing upon written request within thirty
(30) days following receipt of this letter. This request must be in the form of a written petition,
conforming to Chapter 150B of the North Carolina General Statutes, and filed with the Office of
Administrative Hearings (6714 Mail Service Center, Raleigh, North Carolina 27699-6714). Unless
such demand is made, this decision shall be final and binding.
Please note that this permit is not transferable except after notice to the Division. The Division may
require modification or revocation and reissuance of the permit. This permit does not affect the legal
requirements to obtain other permits which may be required by the Division of Water Quality or permits
required by the Division of Land Resources,the Coastal Area Management Act or any other Federal or
Local governmental permit that may be required.
It is expected that the issuance of these permits resolves all matters associated with the adjudication of
the 2005 permits and thereby, all pending action within the jurisdiction of the Office of Administrative
Hearings may be withdrawn.
If you have any questions concerning these permits, please contact Bob Sledge at telephone number
[phone], extension 547.
Sincerely,
Alan W. Klimek,P.E.
cc: ;Central Files
NPDES Unit
Attorney General's Office—Anita LeVeaux

•
Permit NC0080691
STATE OF NORTH CAROLINA
DEPARTMENT OF ENVIRONMENT AND NATURAL RESOURCES
DIVISION OF WATER QUALITY
PERMIT
TO DISCHARGE WASTEWATER UNDER THE
NATIONAL POLLUTANT DISCHARGE ELIMINATION SYSTEM
In compliance with the provision of North Carolina General Statute 143-215.1, other lawful
standards and regulations promulgated and adopted by the North Carolina Environmental
Management Commission, and the Federal Water Pollution Control Act, as amended,
Heater Utilities, Inc.
is hereby authorized to discharge wastewater from a facility located at the
•
Windemere Subdivision WWTP
Heronwood Road
East Monbo
Iredell County
to receiving waters designated as the Catawba River in the Catawba River Basin
in accordance with effluent limitations, monitoring requirements, and other
conditions set forth in Parts I, II, III and IV hereof.
This permit shall become effective December 1, 2006.
This permit and authorization to discharge shall expire at midnight on March 31, 2010.
Signed this day November 2, 2006.
01 - an W. Klimek, P.E., Director
Division of Water Quality
By Authority of the Environmental Management Commission

Permit NC008069 1
SUPPLEMENT TO PERMIT COVER SHEET
All previous NPDES Permits issued to this facility, whether for operation or
discharge are hereby revoked. As of this permit issuance, any previously issued
permit bearing this number is no longer effective. Therefore, the exclusive authority
to operate and discharge from this facility arises under the permit conditions,
requirements, terms, and provisions included herein.
Heater Utilities, Inc., is hereby authorized to:
1. Continue to operate an existing 0.090 MGD wastewater treatment system that
includes the following components:
> Bar screen
> Flow equalization tank
> Dual aeration tanks
> Dual clarifiers
> Tertiary sand filter
> Chlorine tablet disinfection (dual units)
> Aerated sludge holding tank
> Dechlorination equipment
> Flow measuring device with a totalizer
> Post-aeration
> Standby power generator
This wastewater treatment system is located at the Windemere Subdivision
WWTP on Heronwood Road near East Monbo in Iredell County.
2. Discharge from said treatment works at the location specified on the attached
map into the Catawba River, classified WS-IV & B CA waters in the Catawba
River Basin.

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Latitude:35°40'04"
• ,,,40-,:„tt.,:vwst
Longitude:80°57'55 NC0080691"
Quad# El5NW
Receiving Stream:Catawba River
Stream Class:WS-IV&ES CA Heater Utilities
Subbasin:30832 Windemere Subdivision
t Facility Location
North SCALE 1 :24000

Permit NC008069 1
A. (1.) EFFLUENT LIMITATIONS AND MONITORING REQUIREMENTS — FINAL
During the period beginning on the effective date of the permit and lasting until expiration, the
Permittee is authorized to discharge from outfall 001. Such discharges shall be limited and
monitored by the Permittee as specified below:
EFFLUENT LIMITS MONITORING REQUIREMENTS
CHARACTERISTICS
Monthly Daily Measurement Sample Type Sample Location
Average Maximum Frequency
Flow 0.090 MGD Continuous Recording Influent or Effluent
BOD,5 day(20°C) 15.0 mg/L 22.5 mg/L Weekly Composite Effluent
Total Suspended Residue 30.0 mg/L 45.0 mg/L Weekly Composite Effluent
•
NH3 as N 4.0 mg/L 20.0 mg/L Weekly Composite Effluent
Dissolved Oxygen.' Weekly Grab Effluent
Fecal Coliform(geometric mean) 200/100 ml 400/100 ml 3/Week Grab Effluent
(April 1 -October 31)
Fecal Coliform(geometric mean) 200/100 ml 400/100 ml Weekly Grab Effluent
November 1 -March 31)
Total Residual Chlorine 28/vg/L 2/Week Grab Effluent
Temperature Weekly Grab Effluent
Total Nitrogen(NO2+NO3+TKN) Quarterly Composite Effluent
Total Phosphorus Quarterly Composite Effluent
pH3 Weekly Grab Effluent
Footnotes:
1. The daily average dissolved oxygen effluent concentration shall not be less than 6.0 mg/L.
2. The pH shall not be less than 6.0 standard units nor greater than 9.0 standard units.
There shall be no discharge of floating solids or visible foam in other than trace amounts.

Permit NC0080691
A. (2.) SPECIAL CONDITION — Operations
Pursuant to the terms of the Settlement Agreement established between Heater Utilities,
Inc. and the Division of Water Quality, signed on June 26, 2006, Heater Utilities, Inc. shall:
(a) Install a turbidimeter at the plant to measure turbidity in the plant effluent, and set
the turbidimeter to notify the plant operator automatically in the event that the
turbidimeter records a reading of 10 nephelometric turbidity units or greater;
(b) Inspect the performance of the plant's disinfection system every weekday and maintain
a log of such inspections; and
(c) Install a Supervisory Control and Data Acquisition (SCADA) system at the plant.
A. (3.) SPECIAL CONDITION — Spill Notification
(a) Contacting Public Health Directors
The facility must notify the Iredell, Catawba, Lincoln and Mecklenburg County Public
Health Directors within 12 hours of first knowledge by the owner/operator of any discharge
of untreated wastewater to waters of the State or a discharge from the wastewater
treatment plant that has not received adequate disinfection due to a malfunctioning
treatment unit.
The County Public Health Directors can be contacted using the following information:
Catawba County Health Director Iredell County Health Director
3070 11th Ave. Dr. S.E. 318 Turnersburg Highway
Hickory, NC 28602 Statesville, NC 28625
828-695-5800 704-878-5302
Lincoln County Health Director Mecklenburg County Health Director
151 Sigmon Rd. 249 Billingsley Rd.
Lincolnton, NC 28092-8643 Charlotte, NC 28211
704-736-8634 704-336-4700
(b) Public Notification
The facility must notify the public of untreated wastewater spills. Wastewater facility
owners or operators must issue a press release after a discharge to surface waters of 1,000
gallons within 48 hours of first knowledge of the spill by the owner/operator. The press
release must be issued to "all electronic and print news media outlets that provide general
coverage in the county where the discharge occurred."A copy of the press release must be
maintained for one year by the owner/operator. This press release is required in addition
to the permit requirement of contacting the North Carolina Division of Water Quality
(DWQ).

Permit NC0080691
A. (4.) SPECIAL CONDITION — Spill Notification, continued
If a discharge of 15,000 gallons or more reaches surface water, a public notice is required
in addition to the press release. The public notice must be placed in a newspaper having
general circulation in the County in which the discharge occurred and the county
immediately downstream. At a minimum the notice should be published in a newspaper of
general circulation in Iredell, Catawba, Lincoln and Mecklenburg Counties. If a discharge
of 1,000,000 gallons of wastewater or more reaches surface waters, the DWQ regional office
must be contacted to determine in what additional counties, if any, a public notice must be
published. A copy of these public notices and proof of publication must be sent to the
DWQ within 30 days of publication. The copy should be sent to the following address:
PERCS Unit
Division of Water Quality
1617 Mail Service Center
Raleigh, NC 27699
The minimum content of the notice is the location of the discharge, estimated volume,
water body affected and steps taken to prevent future discharges.

• NPDES Permit Requirements
Page 1 of 16
PART II
STANDARD CONDITIONS FOR NPDES PERMITS
Section A. Definitions
2/Month
Samples are collected twice per month with at least ten calendar days between sampling events.
3/Week
Samples are collected three times per week on three separate calendar days.
Act or"the Act"
The Federal Water Pollution Control Act,also known as the Clean Water Act,as amended,33 USC 1251,et. seq.
Annual Average
The arithmetic mean of all "daily discharges" of a pollutant measured during the calendar year. In the case of fecal
coliform,the geometric mean of such discharges.
Arithmetic Mean
The summation of the individual values divided by the number of individual values.
Bypass
The known diversion of waste streams from any portion of a treatment facility including the collection system,which
is not a designed or established or operating mode for the facility.
Calendar Day
The period from midnight of one day until midnight of the next day. However, for purposes of this permit, any
consecutive 24-hour period that reasonably represents the calendar day may be used for sampling.
Calendar Quarter
One of the following distinct periods: January through March, April through June,July through September, and
October through December.
Composite Sample
A sample collected over a 24-hour period by continuous sampling or combining grab samples of at least 100 ml in
such a manner as to result in a total sample representative of the wastewater discharge during the sample period. The
Director may designate the most appropriate method (specific number and size of aliquots necessary, the time
interval between grab samples, etc.) on a case-by-case basis. Samples may be collected manually or automatically.
Composite samples may be obtained by the following methods:
(1) Continuous: a single,continuous sample collected over a 24-hour period proportional to the rate of flow.
(2) Constant time/variable volume: a series of grab samples collected at equal time intervals over a 24 hour
period of discharge and combined proportional to the rate of flow measured at the time of individual sample
collection,or
(3) Variable time/constant volume: a series of grab samples of equal volume collected over a 24 hour period
with the time intervals between samples determined by a preset number of gallons passing the sampling
point. Flow measurement between sample intervals shall be determined by use of a flow recorder and
totalizer, and the preset gallon interval between sample collection fixed at no greater than 1/24 of the
expected total daily flow at the treatment system,or
(4) Constant time/constant volume: a series of grab samples of equal volume collected over a 24-hour period at
a constant time interval. This method may only be used in situations where effluent flow rates vary
less than 15 percent. The grab samples shall be taken at intervals of no greater than 20 minutes apart
during any 24-hour period and must be of equal size and of no less than 100 milliliters. Use of this method
requires prior approval by the Director.
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NPDES Permit Requirements
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In accordance with (4) above,influent grab samples shall not be collected more than once per hour.
Effluent grab samples shall not be collected more than once per hour except at wastewater treatment systems
having a detention time of greater than 24 hours. In such cases, effluent grab samples may be collected at
intervals evenly spaced over the 24-hour period that are equal in number of hours to the detention time of the
system in number of days. However, the interval between effluent grab samples may not exceed six hours nor
the number of samples less than four during a 24-hour sampling period.
Continuous flow measurement
Flow monitoring that occurs without interruption throughout the operating hours of the facility. Flow shall be
monitored continually except for the infrequent times when there may be no flow or for infrequent maintenance
activities on the flow device.
Daily Discharge
The discharge of a pollutant measured during a calendar day or any 24-hour period that reasonably represents the
calendar day for purposes of sampling. For pollutants measured in units of mass,the"daily discharge"is calculated as
the total mass of the pollutant discharged over the day. The "daily discharge" concentration comprises the mean
concentration for a 24-hour sampling period as either a composite sample concentration or the arithmetic mean of all
grab samples collected during that period. (40 CFR 122.3)
Daily Maximum
The highest "daily discharge" during the calendar month for conventional and other non-toxicant parameters.
NOTE: Permittees may not submit a "daily average" calculation for determining compliance with permit limits for
toxicants. See the relevant Federal effluent guideline[s] for the appropriate calculation interval.
Daily Sampling
Parameters requiring daily sampling shall be sampled 5 out of every 7 days per week unless otherwise specified in the
permit. The Division expects that sampling shall be conducted on weekdays except where holidays or other
disruptions of normal operations prevent weekday sampling. If sampling is required for all seven days of the week
for any permit parameter(s),that requirement will be so noted on the Effluent Limitations and Monitoring Page(s).
DWQ or"the Division"
The Division of Water Quality,Department of Environment and Natural Resources.
EMC
The North Carolina Environmental Management Commission.
Facility Closure
The cessation of wastewater treatment at a permitted facility,or the cessation of all activities that require coverage
under the NPDES. Completion of facility closure will allow this permit to be rescinded.
Geometric Mean
The Nth root of the product of the individual values where N = the number of individual values. For purposes of
calculating the geometric mean,values of"0" (or"< [detection level]") shall be considered=1.
Grab Sample
Individual samples of at least 100 ml collected over a period of time not exceeding 15 minutes. Grab samples can be
collected manually. Grab samples must be representative of the discharge (or the receiving stream, for instream
samples).
Hazardous Substance
Any substance designated under 40 CFR Part 116 pursuant to Section 311 of the Clean Water Act.
Instantaneous flow measurement
A measure of flow taken at the time of sampling, when both the sample and flow will be representative of the total
discharge.
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• NPDES Permit Requirements
Page 3 of 16
Monthly Average(concentration limit)
The arithmetic mean of all"daily discharges" of a pollutant measured during the calendar month. In the case of fecal
coliform,the geometric mean of such discharges.
Permit Issuing Authority
The Director of the Division of Water Quality.
Quarterly Average (concentration limit)
The average of all samples taken over a calendar quarter.
Severe property damage
Substantial physical damage to property, damage to the treatment facilities which causes them to become inoperable,
or substantial and permanent loss of natural resources which can reasonably be expected to occur in the absence of a
bypass. Severe property damage excludes economic loss caused by delays in production.
Toxic Pollutant
Any pollutant listed as toxic under Section 307(a)(1) of the Clean Water Act.
st
An incident beyond the reasonable control of the Permittee causing unintentional and temporary noncompliance with
permit effluent limitations and/or monitoring requirements. An upset does not include noncompliance caused by
operational error, improperly designed treatment facilities, inadequate treatment facilities, lack of preventive
maintenance,or careless or improper operation.
Weekly Average(concentration limit)
The arithmetic mean of all "daily discharges" of a pollutant measured during the calendar week. In the case of fecal
coliform,the geometric mean of such discharges.
Section B. General Conditions
1. Duty to Comply
The Permittee must comply with all conditions of this permit. Any permit noncompliance constitutes a violation
of the Clean Water Act and is grounds for enforcement action; for permit termination,revocation and reissuance,
or modification;or denial of a permit renewal application [40 CFR 122.41].
a. The Permittee shall comply with effluent standards or prohibitions established under section 307(a) of the
Clean Water Act for toxic pollutants and with standards for sewage sludge use or disposal established under
section 405(d) of the Clean Water Act within the time provided in the regulations that establish these
standards or prohibitions or standards for sewage sludge use or disposal, even if the permit has not yet been
modified to incorporate the requirement.
b. The Clean Water Act provides that any person who violates section 301,302,306,307,308,318 or 405 of the
Act, or any permit condition or limitation implementing any such sections in a permit issued under section
402, or any requirement imposed in a pretreatment program approved under sections 402(a)(3) or 402(b)(8)
of the Act, is subject to a civil penalty not to exceed $25,000 per day for each violation. [40 CFR 122.41 (a)
(2)]
c. The Clean Water Act provides that any person who negligently violates sections 301,302,306,307,308,318,or
405 of the Act, or any condition or limitation implementing any of such sections in a permit issued under
section 402 of the Act, or any requirement imposed in a pretreatment program approved under section
402(a)(3) or 402(b)(8) of the Act,is subject to criminal penalties of$2,500 to$25,000 per day of violation, or
imprisonment of not more than 1 year, or both. In the case of a second or subsequent conviction for a
negligent violation, a person shall be subject to criminal penalties of not more than $50,000 per day of
violation, or by imprisonment of not more than 2 years,or both. [40 CFR 122.41 (a) (2)]
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NPDES Permit Requirements -
Page 4of16
d. Any person who knowing violates such sections, or such conditions or limitations is subject to criminal
penalties of$5,000 to $50,000 per day of violation, or imprisonment for not more than 3 years, or both. In
the case of a second or subsequent conviction for a knowing violation, a person shall be subject to criminal
penalties of not more than$100,000 per day of violation, or imprisonment of not more than 6 years,or both.
[40 CFR 122.41 (a) (2)]
e. Any person who knowingly violates section 301,302,303,306,307, 308,318 or 405 of the Act, or any permit
condition or limitation implementing any of such sections in a permit issued under section 402 of the Act,
and who knows at that time that he thereby places another person in imminent danger of death or serious
bodily injury, shall,upon conviction,be subject to a fine of not more than $250,000 or imprisonment of not
more than 15 years, or both. In the case of a second or subsequent conviction for a knowing endangerment
violation,a person shall be subject to a fine of not more than$500,000 or by imprisonment of not more than
30 years, or both.An organization, as defined in section 309(c)(3)(B)(iii) of the CWA,shall,upon conviction
of violating the imminent danger provision,be subject to a fine of not more than$1,000,000 and can be fined
up to$2,000,000 for second or subsequent convictions. [40 CFR 122.41 (a) (2)]
f. Under state law, a civil penalty of not more than $25,000 per violation may be assessed against any person
who violates or fails to act in accordance with the terms, conditions, or requirements of a permit. [North
Carolina General Statutes § 143-215.6A]
g. Any person may be assessed an administrative penalty by the Administrator for violating section 301, 302,
306, 307, 308, 318 or 405 of this Act, or any permit condition or limitation implementing any of such
sections in a permit issued under section 402 of this Act. Administrative penalties for Class I violations are
not to exceed$10,000 per violation,with the maximum amount of any Class I penalty assessed not to exceed
$25,000. Penalties for Class II violations are not to exceed $10,000 per day for each day during which the
violation continues, with the maximum amount of any Class II penalty not to exceed $125,000. [40 CFR
122.41 (a) (3)]
2. Duty to Mitigate
The Permittee shall take all reasonable steps to minimize or prevent any discharge or sludge use or disposal in
violation of this permit which has a reasonable likelihood of adversely affecting human health or the environment
[40 CFR 122.41 (d)].
3. Civil and Criminal Liability
Except as provided in permit conditions on "Bypassing" (Part II. C. 4), "Upsets" (Part II. C. 5) and "Power
Failures" (Part II. C. 7), nothing in this permit shall be construed to relieve the Permittee from any
responsibilities, liabilities, or penalties for noncompliance pursuant to NCGS 143-215.3, 143-215.6 or Section 309
of the Federal Act, 33 USC 1319. Furthermore, the Permittee is responsible for consequential damages, such as
fish kills,even though the responsibility for effective compliance may be temporarily suspended.
• 4. Oil and Hazardous Substance Liability
Nothing in this permit shall be construed to preclude the institution of any legal action or relieve the Permittee
from any responsibilities,liabilities, or penalties to which the Permittee is or may be subject to under NCGS 143-
215.75 et seq. or Section 311 of the Federal Act, 33 USG 1321. Furthermore, the Permittee is responsible for
consequential damages, such as fish kills, even though the responsibility for effective compliance may be
temporarily suspended.
5. Property Rights
The issuance of this permit does not convey any property rights in either real or personal property, or any
exclusive privileges, nor does it authorize any injury to private property or any invasion of personal rights, nor
any infringement of Federal,State or local laws or regulations [40 CFR 122.41 (g)].
6. Onshore or Offshore Construction
This permit does not authorize or approve the construction of any onshore or offshore physical structures or
facilities or the undertaking of any work in any navigable waters.
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7. Severability
The provisions of this permit are severable. If any provision of this permit,or the application of any provision of
this permit to any circumstances,is held invalid,the application of such provision to other circumstances,and the
remainder of this permit, shall not be affected thereby [NCGS 150B-23].
8. Duty to Provide Information
The Permittee shall furnish to the Permit Issuing Authority,within a reasonable time, any information which the
Permit Issuing Authority may request to determine whether cause exists for modifying,revoking and reissuing,or
terminating this permit or to determine compliance with this permit. The Permittee shall also furnish to the
Permit Issuing Authority upon request,copies of records required by this permit [40 CFR 122.41 (h)].
9. Duty to Reapply
If the Permittee wishes to continue an activity regulated by this permit after the expiration date of this permit,the
Permittee must apply for and obtain a new permit [40 CFR 122.41 (b)].
10. Expiration of Permit
The Permittee is not authorized to discharge after the expiration date. In order to receive automatic
authorization to discharge beyond the expiration date, the Permittee shall submit such information, forms, and
fees as are required by the agency authorized to issue permits no later than 180 days prior to the expiration date.
Any Permittee that has not requested renewal at least 180 days prior to expiration, or any Permittee that does not
have a permit after the expiration and has not requested renewal at least 180 days prior to expiration,will subject
the Permittee to enforcement procedures as provided in NCGS 143-215.6 and 33 USC 1251 et. seq.
11. Signatory Requirements
All applications, reports, or information submitted to the Permit Issuing Authority shall be signed and certified
[40 CFR 122.41 (k)].
a. All permit applications shall be signed as follows:
(1) For a corporation: by a responsible corporate officer. For the purpose of this Section, a responsible
corporate officer means: (a) a president, secretary, treasurer or vice president of the corporation in
charge of a principal business function, or any other person who performs similar policy or decision
making functions for the corporation, or (b) the manager of one or more manufacturing,production, or
operating facilities,provided,the manager is authorized to make management decisions which govern the
operation of the regulated facility including having the explicit or implicit duty of making major capital
investment recommendations, and initiating and directing other comprehensive measures to assure long
term environmental compliance with environmental laws and regulations; the manager can ensure that
the necessary systems are established or actions taken to gather complete and accurate information for
permit application requirements; and where authority to sign documents has been assigned or delegated
to the manager in accordance with corporate procedures .
(2) For a partnership or sole proprietorship: by a general partner or the proprietor,respectively,or
(3) For a municipality, State, Federal, or other public agency: by either a principal executive officer or
ranking elected official [40 CFR 122.22].
b. All reports required by the permit and other information requested by the Permit Issuing Authority shall be
signed by a person described in paragraph a. above or by a duly authorized representative of that person. A
person is a duly authorized representative only if:
1. The authorization is made in writing by a person described above;
2. The authorization specified either an individual or a position having responsibility for the overall
operation of the regulated facility or activity, such as the position of plant manager,operator of a well or
well field, superintendent, a position of equivalent responsibility, or an individual or position having
overall responsibility for environmental matters for the company. (A duly authorized representative may
thus be either a named individual or any individual occupying a named position.);and
3. The written authorization is submitted to the Permit Issuing Authority [40 CFR 122.22]
•
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c. Changes to authorization: If an authorization under paragraph (b) of this section is no longer accurate
because a different individual or position has responsibility for the overall operation of the facility, a new
authorization satisfying the requirements of paragraph (b) of this section must be submitted to the Director
prior to or together with any reports, information, or applications to be signed by an authorized
representative [40 CFR 122.22]
d. Certification. Any person signing a document under paragraphs a. or b. of this section shall make the
following certification [40 CFR 122.22]:
"I certify, under penalty of law, that this document and all attachments were prepared under my direction or
supervision in accordance with a system designed to assure that qualified personnel properly gather and evaluate
the information submitted. Based on my inquiry of the person or persons who manage the system, or those persons
directly responsible for gathering the information, the information submitted is, to the best of my knowledge and
belief, true, accurate, and complete. I am aware that there are significant penalties for submitting false information,
including the possibility of fines and imprisonment for knowing violations.'
12. Permit Actions
This permit may be modified, revoked and reissued, or terminated for cause. The filing of a request by the
Permittee for a permit modification, revocation and reissuance, or termination, or a notification of planned
changes or anticipated noncompliance does not stay any permit condition [40 CFR 122.41 (f)].
13. Permit Modification.Revocation and Reissuance.or Termination
The issuance of this permit does not prohibit the permit issuing authority from reopening and modifying the
permit,revoking and reissuing the permit, or terminating the permit as allowed by the laws,rules,and regulations
contained in Title 40, Code of Federal Regulations, Parts 122 and 123; Title 15A of the North Carolina
Administrative Code,Subchapter 2H.0100;and North Carolina General Statute 143-215.1 et. al.
14. Annual Administering and Compliance Monitoring Fee Requirements
The Permittee must pay the annual administering and compliance monitoring fee within thirty days after being
billed by the Division. Failure to pay the fee in a timely manner in accordance with 15A NCAC 2H.0105 (b) (2)
may cause this Division to initiate action to revoke the permit.
Section C. Operation and Maintenance of Pollution Controls
1. Certified Operator
Upon classification of the permitted facility by the Certification Commission, the Permittee shall employ a
certified water pollution control treatment system operator in responsible charge (ORC) of the water pollution
control treatment system. Such operator must hold a certification of the grade equivalent to or greater than the
classification assigned to the water pollution control treatment system by the Certification Commission. The
Permittee must also employ one or more certified Back-up ORCs who possess a currently valid certificate of the
type of the system. Back-up ORCs must possess a grade equal to (or no more than one grade less than) the grade
of the system [15A NCAC 8G.0201].
The ORC of each Class I facility must:
> Visit the facility at least weekly
> Comply with all other conditions of 15A NCAC 8G.0204.
The ORC of each Class II,III and IV facility must
> Visit the facility at least daily,excluding weekends and holidays
> Properly manage and document daily operation and maintenance of the facility
> Comply with all other conditions of 15A NCAC 8G.0204.
Once the facility is dassified, the Permittee shall submit a letter to the Certification Commission designating the
operator in responsible charge:
a. Within 60 calendar days prior to wastewater being introduced into a new system
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b. Within 120 calendar days of:
➢ Receiving notification of a change in the classification of the system requiring the designation of a
new ORC and back-up ORC
➢ A vacancy in the position of ORC or back-up ORC.
2. Proper Operation and Maintenance
The Permittee shall at all times provide the operation and maintenance resources necessary to operate the existing
facilities at optimum efficiency. The Permittee shall at all times properly operate and maintain all facilities and
systems of treatment and control (and related appurtenances) which are installed or used by the Permittee to
achieve compliance with the conditions of this permit. Proper operation and maintenance also includes adequate
laboratory controls and appropriate quality assurance procedures. This provision requires the Permittee to install
and operate backup or auxiliary facilities only when necessary to achieve compliance with the conditions of the
permit [40 CFR 122.41 (e)].
3. Need to Hal or Reduce not a Defense
It shall not be a defense for a Permittee in an enforcement action that it would have been necessary to halt or
reduce the permitted activity in order to maintain compliance with the condition of this permit [40 CFR 122.41
(c)].
4. Bypassing of Treatment Facilities
a. Bypass not exceeding limitations [40 CFR 122.41 (m) (2)]
The Permittee may allow any bypass to occur which does not cause effluent limitations to be exceeded, but
only if it also is for essential maintenance to assure efficient operation. These bypasses are not subject to the
provisions of Paragraphs b.and c. of this section.
b. Notice[40 CFR 122.41 (m) (3)]
(1) Anticipated bypass. If the Permittee knows in advance of the need for a bypass, it shall submit prior
notice, if possible at least ten days before the date of the bypass; including an evaluation of the
anticipated quality and effect of the bypass.
(2) Unanticipated bypass. The Permittee shall submit notice of an unanticipated bypass as required in Part
II.E. 6. (24-hour notice).
c. Prohibition of Bypass
(1) Bypass from the treatment facility is prohibited and the Permit Issuing Authority may take enforcement
action against a Permittee for bypass,unless:
(A) Bypass was unavoidable to prevent loss of life,personal injury or severe property damage;
(B) There were no feasible alternatives to the bypass, such as the use of auxiliary treatment facilities,
retention of untreated wastes or maintenance during normal periods of equipment downtime. This
condition is not satisfied if adequate backup equipment should have been installed in the exercise of
reasonable engineering judgment to prevent a bypass which occurred during normal periods of
equipment downtime or preventive maintenance;and
(C) The Permittee submitted notices as required under Paragraph b. of this section.
(2) Bypass from the collection system is prohibited and the Permit Issuing Authority may take enforcement
action against a Permittee for a bypass as provided in any current or future system-wide collection system
permit associated with the treatment facility.
(3) The Permit Issuing Authority may approve an anticipated bypass, after considering its adverse effects,if
the Permit Issuing Authority determines that it will meet the three conditions listed above in Paragraph c.
(1) of this section.
5. Upsets
a. Effect of an upset [40 CFR 122.41 (n) (2)]: An upset constitutes an affirmative defense to an action
brought for noncompliance with such technology based permit effluent limitations if the requirements of
paragraph b. of this condition are met. No determination made during administrative review of claims that
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noncompliance was caused by upset, and before an action for noncompliance, is final administrative action
subject to judicial review.
b. Conditions necessary for a demonstration of upset A Permittee who wishes to establish the
affirmative defense of upset shall demonstrate, through properly signed, contemporaneous operating logs, or
other relevant evidence that
(1)An upset occurred and that the Permittee can identify the cause(s) of the upset;
(2)The Permittee facility was at the time being properly operated;and
(3)The Permittee submitted notice of the upset as required in Part II.E. 6. (b) of this permit.
(4)The Permittee complied with any remedial measures required under Part II.B.2. of this permit.
c. Burden of proof[40 CFR 122.41 (n) (4)]: The Permittee seeking to establish the occurrence of an
upset has the burden of proof in any enforcement proceeding.
6. Removed Substances
Solids,sludges, filter backwash,or other pollutants removed in the course of treatment or control of wastewaters
shall be utilized/disposed of in accordance with NCGS 143-215.1 and in a manner such as to prevent any pollutant
from such materials from entering waters of the State or navigable waters of the United States. The Permittee
shall comply with all existing Federal regulations governing the disposal of sewage sludge. Upon promulgation of
40 CFR Part 503,any permit issued by the Permit Issuing Authority for the utilization/disposal of sludge may be
reopened and modified, or revoked and reissued, to incorporate applicable requirements at 40 CFR 503. The
Permittee shall comply with applicable 40 CFR 503 Standards for the Use and Disposal of Sewage Sludge (when
promulgated) within the time provided in the regulation, even if the permit is not modified to incorporate the
requirement The Permittee shall notify the Permit Issuing Authority of any significant change in its sludge use
or disposal practices.
7. Power Failures
The Permittee is responsible for maintaining adequate safeguards (as required by 15A NCAC 2H.0124 —
Reliability) to prevent the discharge of untreated or inadequately treated wastes during electrical power failures
either by means of alternate power sources, standby generators or retention of inadequately treated effluent.
Section D. Monitoring and Records
1. Representative Sampling
Samples collected and measurements taken, as required herein, shall be characteristic of the volume and nature of
the permitted discharge. Samples collected at a frequency less than daily shall be taken on a day and time that is
characteristic of the discharge over the entire period the sample represents. All samples shall be taken at the
monitoring points specified in this permit and, unless otherwise specified, before the effluent joins or is diluted
by any other wastestream, body of water, or substance. Monitoring points shall not be changed without
•
notification to and the approval of the Permit Issuing Authority[40 CFR 122.41 (j)].
2. Reporting •
Monitoring results obtained during the previous month(s) shall be summarized for each month and reported on a
monthly Discharge Monitoring Report (DMR) Form (MR 1, 1.1, 2, 3) or alternative forms approved by the
Director,postmarked no later than the last calendar day of the month following the completed reporting period.
The first DMR is due on the last day of the month following the issuance of the permit or in the case of a new
facility, on the last day of the month following the commencement of discharge. Duplicate signed copies of
these,and all other reports required herein, shall be submitted to the following address:
NC DENR/Division of Water Quality/Water Quality Section
ATTENTION: Central Files
1617 Mail Service Center
Raleigh,North Carolina 27699-1617
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3. Flow Measurements
Appropriate flow measurement devices and methods consistent with accepted scientific practices shall be selected
and used to ensure the accuracy and reliability of measurements of the volume of monitored discharges. The
devices shall be installed, calibrated and maintained to ensure that the accuracy of the measurements is consistent
with the accepted capability of that type of device. Devices selected shall be capable of measuring flows with a
maximum deviation of less than 10% from the true discharge rates throughout the range of expected discharge
volumes. Flow measurement devices shall be accurately calibrated at a minimum of once per year and maintained
to ensure that the accuracy of the measurements is consistent with the accepted capability of that type of device.
The Director shall approve the flow measurement device and monitoring location prior to installation.
Once-through condenser cooling water flow monitored by pump logs,or pump hour meters as specified in Part I
of this permit and based on the manufacturer's pump curves shall not be subject to this requirement. •
4. Test Procedures
Test procedures for the analysis of pollutants shall conform to the EMC regulations (published pursuant to
NCGS 143-215.63 et. seq.), the Water and Air Quality Reporting Acts, and to regulations published pursuant to
Section 304(g), 33 USC 1314, of the Federal Water Pollution Control Act (as Amended), and 40 CFR 136; or in
the case of sludge use or disposal, approved under 40 CFR 136,unless otherwise specified in 40 CFR 503,unless
other test procedures have been specified in this permit[40 CFR 122.41].
To meet the intent of the monitoring required by this permit, all test procedures must produce minimum
detection and reporting levels that are below the permit discharge requirements and all data generated must be
reported down to the minimum detection or lower reporting level of the procedure. If no approved methods are
determined capable of achieving minimum detection and reporting levels below permit discharge requirements,
then the most sensitive (method with the lowest possible detection and reporting level) approved method must
be used.
5. Penalties for Tampering
The Clean Water Act provides that any person who falsifies, tampers with, or knowingly renders inaccurate,any
monitoring device or method required to be maintained under this permit shall,upon conviction,be punished by
a fine of not more than $10,000 per violation, or by imprisonment for not more than two years per violation, or
by both. If a conviction of a person is for a violation committed after a first conviction of such person under this
paragraph,punishment is a fine of not more than $20,000 per day of violation, or by imprisonment of not more
than 4 years,or both [40 CFR 122.41].
6. Records Retention
Except for records of monitoring information required by this permit related to the Permittee's sewage sludge
use and disposal activities, which shall be retained for a period of at least five years (or longer as required by 40
CFR 503),the Permittee shall retain records of all monitoring information,including
➢ all calibration and maintenance records
➢ all original strip chart recordings for continuous monitoring instrumentation
➢ copies of all reports required by this permit
➢ copies of all data used to complete the application for this permit
These records or copies shall be maintained for a period of at least 3 years from the date of the sample,
measurement,report or application. This period may be extended by request of the Director at any time [40 CFR
122.41].
7. Recording Results
For each measurement or sample taken pursuant to the requirements of this permit, the Permittee shall record
the following information [40 CFR 122.41]:
a. The date,exact place,and time of sampling or measurements;
b. The individual(s)who performed the sampling or measurements;
c. The date(s) analyses were performed;
d. The individual(s)who performed the analyses;
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e. The analytical techniques or methods used;and
f. The results of such analyses.
8. Inspection and Entry
The Permittee shall allow the Director,or an authorized representative (including an authorized contractor acting
as a representative of the Director),upon the presentation of credentials and other documents as may be required
by law,to;
a. Enter upon the Permittee's premises where a regulated facility or activity is located or conducted, or where
records must be kept under the conditions of this permit;
b. Have access to and copy, at reasonable times, any records that must be kept under the conditions of this
permit;
c. Inspect at reasonable times any facilities,equipment(including monitoring and control equipment),practices,
or operations regulated or required under this permit;and
d. Sample or monitor at reasonable times, for the purposes of assuring permit compliance or as otherwise
authorized by the Clean Water Act,any substances or parameters at any location [40 CFR 122.41 (i)].
Section E Reporting Requirements
1. Change in Discharge
All discharges authorized herein shall be consistent with the terms and conditions of this permit The discharge
of any pollutant identified in this permit more frequently than or at a level in excess of that authorized shall
constitute a violation of the permit
2. Planned Changes
The Permittee shall give notice to the Director as soon as possible of any planned physical alterations or
additions to the permitted facility[40 CFR 122.41 (1)]. Notice is required only when:
a. The alteration or addition to a permitted facility may meet one of the criteria for new sources at 40 CFR
122.29 (b);or
b. The alteration or addition could significantly change the nature or increase the quantity of pollutants
discharged. This notification applies to pollutants subject neither to effluent limitations in the permit,nor to
notification requirements under 40 CFR 122.42 (a) (1).
c. The alteration or addition results in a significant change in the Permittee's sludge use or disposal practices,
and such alteration, addition or change may justify the application of permit conditions that are different
from or absent in the existing permit, including notification of additional use or disposal sites not reported
during the permit application process or not reported pursuant to an approved land application plan.
•
3. Anticipated Noncompliance
The Permittee shall give advance notice to the Director of any planned changes to the permitted facility or other
activities that might result in noncompliance with the permit [40 CFR 122.41 (1) (2)].
4. Transfers
This permit is not transferable to any person except after notice to the Director. The Director may require
modification or revocation and reissuance of the permit to document the change of ownership. Any such action
may incorporate other requirements as may be necessary under the Clean Water Act [40 CFR 122.41 (1) (3)].
5. Monitoring Reports
Monitoring results shall be reported at the intervals specified elsewhere in this permit [40 CFR 122.41 (1) (4)].
a. Monitoring results must be reported on a Discharge Monitoring Report (DMR) (See Part II.D. 2) or forms
provided by the Director for reporting results of monitoring of sludge use or disposal practices.
b. If the Permittee monitors any pollutant more frequently than required by this permit, the results of such
monitoring shall be included in the calculation and reporting of the data submitted on the DMR
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6. Twenty-four Hour Reporting
a. The Permittee shall report to the Director or the appropriate Regional Office any noncompliance that
potentially threatens public health or the environment. Any information shall be provided orally within 24
hours from the time the Permittee became aware of the circumstances. A written submission shall also be
provided within 5 days of the time the Permittee becomes aware of the circumstances. The written
submission shall contain a description of the noncompliance, and its cause; the period of noncompliance,
including exact dates and times, and if the noncompliance has not been corrected, the anticipated time it is
expected to continue; and steps taken or planned to reduce, eliminate, and prevent reoccurrence of the
noncompliance [40 CFR 122.41 (1) (6)].
b. The Director may waive the written report on a case-by-case basis for reports under this section if the oral
report has been received within 24 hours.
c. Occurrences outside normal business hours may also be reported to the Division's Emergency Response
personnel at(800) 662-7956,[phone] or(919)733-3300.
7. Other Noncompliance
The Permittee shall report all instances of noncompliance not reported under Part II.E. 5 and 6.of this permit at
the time monitoring reports are submitted. The reports shall contain the information listed in Part II. E. 6. of
this permit [40 CFR 122.41 (1) (7)].
8. Other Information
Where the Permittee becomes aware that it failed to submit any relevant facts in a permit application, or
submitted incorrect information in a permit application or in any report to the Director,it shall promptly submit
such facts or information [40 CFR 122.41 (1) (8)].
9. Noncompliance Notification
The Permittee shall report by telephone to either the central office or the appropriate regional office of the
Division as soon as possible, but in no case more than 24 hours or on the next working day following the
occurrence or first knowledge of the occurrence of any of the following.
a. Any occurrence at the water pollution control facility which results in the discharge of significant amounts of
wastes which are abnormal in quantity or characteristic, such as the dumping of the contents of a sludge
digester; the known passage of a slug of hazardous substance through the facility; or any other unusual
circumstances.
b. Any process unit failure, due to known or unknown reasons, that render the facility incapable of adequate
wastewater treatment such as mechanical or electrical failures of pumps,aerators,compressors,etc.
c. Any failure of a pumping station, sewer line, or treatment facility resulting in a by-pass directly to receiving
waters without treatment of all or any portion of the influent to such station or facility.
Persons reporting such occurrences by telephone shall also file a written report within 5 days following first
knowledge of the occurrence.
10. Availability of Reports
Except for data determined to be confidential under NCGS 143-215.3 (a)(2) or Section 308 of the Federal Act, 33
USC 1318,all reports prepared in accordance with the terms shall be available for public inspection at the offices
of the Division of Water Quality. As required by the Act, effluent data shall not be considered confidential.
Knowingly making any false statement on any such report may result in the imposition of criminal penalties as
provided for in NCGS 143-215.1 (b)(2) or in Section 309 of the Federal Act.
•
11. Penalties for Falsification of Reports
The Clean Water Act provides that any person who knowingly makes any false statement, representation, or
certification in any record or other document submitted or required to be maintained under this permit,including
monitoring reports or reports of compliance or noncompliance shall, upon conviction,be punished by a fine of
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not more than $25,000 per violation, or by impzisonment for not more than two years per violation, or by both
[40 CFR 122.411
12. Annual Performance Reports
Permittees who own or operate facilities that collect or treat municipal or domestic waste shall provide an annual
report to the Permit Issuing Authority and to the users/customers served by the Permittee (NCGS 143-215.1C).
The report shall summarize the performance of the collection or treatment system,as well as the extent to which
the facility was compliant with applicable Federal or State laws,regulations and rules pertaining to water quality.
The report shall be provided no later than sixty days after the end of the calendar or fiscal year, depending upon
which annual period is used for evaluation.
PART III
OTHER REQUIREMENTS
Section A. Construction
The Permittee shall not commence construction of wastewater treatment facilities,nor add to the plant's treatment
capacity,nor change the treatment process(es)utilized at the treatment plant unless the Division has issued an
Authorization to Construct(AtC)permit Issuance of an AtC will not occur until Final Plans and Specifications for
the proposed construction have been submitted by the Permittee and approved by the Division.
Section B. Groundwater Monitoring
The Permittee shall,upon written notice from the Director of the Division of Water Quality,conduct groundwater
monitoring as may be required to determine the compliance of this NPDES permitted facility with the current
groundwater standards.
•
Section C. Changes in Discharges of Toxic Substances
The Permittee shall notify the Permit Issuing Authority as soon as it knows or has reason to believe (40 CFR 122.42):
a. That any activity has occurred or will occur which would result in the discharge, on a routine or frequent
basis, of any toxic pollutant which is not limited in the permit,if that discharge will exceed the highest of the
following "notification levels";
(1) One hundred micrograms per liter(100 µg/L);
(2) Two hundred micrograms per liter (200 µg/L) for acrolein and acrylonitrile; five hundred micrograms
per liter (500 µg/L) for 2.4-dinitrophenol and for 2-methyl-4.6-dinitrophenol;and one milligram per liter
(1 mg/L) for antimony;
(3) Five times the maximum concentration value reported for that pollutant in the permit application.
b. That any activity has occurred or will occur which would result in any discharge, on a non-routine or
infrequent basis, of a toxic pollutant which is not limited in the permit, if that discharge will exceed the
highest of the following"notification levels";
(1) Five hundred micrograms per liter (500 µg/L);
(2) One milligram per liter(1 mg/L) for antimony;
(3) Ten times the maximum concentration value reported for that pollutant in the permit application.
Section D. Evaluation of Wastewater Discharge Alternatives
The Permittee shall evaluate all wastewater disposal alternatives and pursue the most environmentally sound
alternative of the reasonably cost effective alternatives. If the facility is in substantial non-compliance with the terms
and conditions of the NPDES permit or governing rules,regulations or laws,the Permittee shall submit a report in
such form and detail as required by the Division evaluating these alternatives and a plan of action within 60 days of
notification by the Division.
Section E. Facility Closure Requirements
The Permittee must notify the Division at least 90 days prior to the closure of any wastewater treatment system
covered by this permit. The Division may require specific measures during deactivation of the system to prevent
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adverse impacts to waters of the State. This permit cannot be rescinded while any activities requiring this permit
continue at the permitted facility.
PART IV
SPECIAL CONDITIONS FOR MUNCIPAL FACILITIES
Section A. Publicly Owned Treatment Works (POTWs)
All POTWs must provide adequate notice to the Director of the following:
1. Any new introduction of pollutants into the POTW from an indirect discharger which would be subject to
section 301 or 306 of CWA if it were directly discharging those pollutants;and
2. Any substantial change in the volume or character of pollutants being introduced by an indirect discharger
as influent to that POTW at the time of issuance of the permit
3. For purposes of this paragraph,adequate notice shall include information on (1) the quality and quantity of
effluent introduced into the POTW,and (2) any anticipated impact of the change on the quantity or quality
of effluent to be discharged from the POTW.
Section B. Municipal Control of Pollutants from Industrial Users.
1. Effluent limitations are listed in Part I of this permit Other pollutants attributable to inputs from
industries using the municipal system may be present in the Permittee's discharge. At such time as
sufficient information becomes available to establish limitations for such pollutants, this permit may be
revised to specify effluent limitations for any or all of such other pollutants in accordance with best
practicable technology or water quality standards.
2. Under no circumstances shall the Permittee allow introduction of the following wastes in the waste
treatment system:
a. Pollutants which create a fire or explosion hazard in the POTW, including, but not limited to,
wastestreams with a closed cup flashpoint of less than 140 degrees Fahrenheit or 60 degrees
Centigrade using the test methods specified in 40 CFR 261.21;
b. Pollutants which will cause corrosive structural damage to the POTW, but in no case Discharges
with pH lower than 5.0,unless the works is specifically designed to accommodate such Discharges;
c. Solid or viscous pollutants in amounts which will cause obstruction to the flow in the POTW
resulting in Interference;
d. Any pollutant,including oxygen demanding pollutants (BOD, etc.) released in a Discharge at a flow
rate and/or pollutant concentration which will cause Interference with the POTW;
e. Heat in amounts which will inhibit biological activity in the POTW resulting in Interference, but in
no case heat in such quantities that the temperature at the POTW Treatment Plant exceeds 40°C
• (104°F)unless the Division,upon request of the POTW,approves alternate temperature limits;
f. Petroleum oil, nonbiodegradable cutting oil, or products of mineral oil origin in amounts that will
cause interference or pass through;
g. Pollutants which result in the presence of toxic gases, vapors, or fumes within the POTW in a
quantity that may cause acute worker health and safety problems;
h. Any trucked or hauled pollutants,except at discharge points designated by the POTW.
3. With regard to the effluent requirements listed in Part I of this permit, it may be necessary for the
Permittee to supplement the requirements of the Federal Pretreatment Standards (40 CFR, Part 403) to
ensure compliance by the Permittee with all applicable effluent limitations. Such actions by the Permittee
may be necessary regarding some or all of the industries discharging to the municipal system.
4. The Permittee shall require any industrial discharges sending influent to the permitted system to meet
Federal Pretreatment Standards promulgated in response to Section 307(b) of the Act. Prior to accepting
wastewater from any significant industrial user, the Permittee shall either develop and submit to the
Version 5/1/2006

NPDES Permit Requirements- • .
Page 14 of 16
Division a Pretreatment Program for approval per 15A NCAC 2H .0907(a) or modify an existing
Pretreatment Program per 15A NCAC 2H.0907(b).
•
5. This permit shall be modified,or alternatively,revoked and reissued,to incorporate or modify an approved
POTW Pretreatment Program or to include a compliance schedule for the development of a POTW
Pretreatment Program as required under Section 402(b)(8) of the Clean Water Act and implementing
regulations or by the requirements of the approved State pretreatment program,as appropriate.
Section C. Pretreatment Programs
Under authority of sections 307(b) and(c) and 402(b)(8) of the Clean Water Act and implementing regulations 40
CFR Part 403, North Carolina General Statute 143-215.3 (14) and implementing regulations 15A NCAC 2H
.0900, and in accordance with the approved pretreatment program, all provisions and regulations contained and
referenced in the Pretreatment Program Submittal are an enforceable part of this pernut.
The Permittee shall operate its approved pretreatment program in accordance with Section 402(b)(8) of the Clean
Water Act, the Federal Pretreatment Regulations 40 CFR Part 403, the State Pretreatment Regulations 15A
NCAC 2H .0900, and the legal authorities, policies, procedures, and financial provisions contained in its
pretreatment program submission and Division approved modifications there of. Such operation shall include
but is not limited to the implementation of the following conditions and requirements:
1. Sewer Use Ordinance (SUO)
The Permittee shall maintain adequate legal authority to implement its approved pretreatment program.
2. Industrial Waste Survey(IWS)
The Permittee shall update its Industrial Waste Survey (IWS) to include all users of the sewer collection
system at least once every five years.
3. Monitoring Plan
The Permittee shall implement a Division approved Monitoring Plan for the collection of facility specific
data to be used in a wastewater treatment plant Headworks Analysis (HWA) for the development of
specific pretreatment local limits. Effluent data from the Plan shall be reported on the DMRs (as required
by Part II,Section D,and Section E.5).
4. •Headworks Analysis (HWA) and Local Limits
The Permittee shall obtain Division approval of a Headworks Analysis (HWA) at least once every five
years, and as required by the Division. Within 180 days of the effective date of this permit (or any
subsequent permit modification) the Permittee shall submit to the Division a written technical evaluation
of the need to revise local limits (i.e., an updated HWA or documentation of why one is not needed) [40
CFR 122.44]. The Permittee shall develop,in accordance with 40 CFR 403.5(c) and 15A NCAC 2H .0909,
specific Local Limits to implement the prohibitions listed in 40 CFR 403.5(a) and (b) and 15A NCAC 2H
.0909.
5. Industrial User Pretreatment Permits (IUP)&Allocation Tables
In accordance with NCGS 143-215.1,the Permittee shall issue to all significant industrial users,permits for
operation of pretreatment equipment and discharge to the Permittee's treatment works. These permits
shall contain limitations, sampling protocols, reporting requirements, appropriate standard and special
conditions, and compliance schedules as necessary for the installation of treatment and control
technologies to assure that their wastewater discharge will meet all applicable pretreatment standards and
requirements. The Permittee shall maintain a current Allocation Table (Al)which summarizes the results
of the Headworks Analysis (HWA) and the limits from all Industrial User Pretreatment Permits (IUP).
Permitted IUP loadings for each parameter cannot exceed the treatment capacity of the POTW as
determined by the HWA.
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• • NPDES Permit Requirements
Page 15 of 16
6. Authorization to Construct(A to C)
The Permittee shall ensure that an Authorization to Construct permit (AtC) is issued to all applicable
industrial users for the construction or modification of any pretreatment facility. Prior to the issuance of
an AtC, the proposed pretreatment facility and treatment process must be evaluated for its capacity to
comply with all Industrial User Pretreatment Permit(IUP)limitations.
7. POTW Inspection&Monitoring of their SIUs
The Permittee shall conduct inspection, surveillance, and monitoring activities as described in its Division
approved pretreatment program in order to determine,independent of information supplied by industrial
users,compliance with applicable pretreatment standards. The Permittee must
a. Inspect all Significant Industrial Users (SIUs) at least once per calendar year;and
b. Sample all Significant Industrial Users (SIUs) at least twice per calendar year for all permit-
limited pollutants, once daring the period from January 1 through June 30 and once during the
period from July 1 through December 31,except for organic compounds which shall be sampled
once per calendar year,
8. SIU Self Monitoring and Reporting
The Permittee shall require all industrial users to comply with the applicable monitoring and reporting
requirements outlined in the Division approved pretreatment program,the industry's pretreatment permit,
or in 15A NCAC 2H.0908.
9. Enforcement Response Plan (ERP)
The Permittee shall enforce and obtain appropriate remedies for violations of all pretreatment standards
promulgated pursuant to section 307(b) and (c) of the Clean Water Act (40 CFR 405 et seq.),prohibitive
discharge standards as set forth in 40 CFR 403.5 and 15A NCAC 2H .0909, and specific local limitations.
All enforcement actions shall be consistent with the Enforcement Response Plan (ERP) approved by the
Division.
10. Pretreatment Annual Reports (PAR)
The Permittee shall report to the Division in accordance with 15A NCAC 2H.0908. In lieu of submitting
annual reports, Modified Pretreatment Programs developed under 15A NCAC 2H .0904 (b) may be
required to meet with Division personnel periodically to discuss enforcement of pretreatment requirements
and other pretreatment implementation issues.
For all other active pretreatment programs,the Permittee shall submit two copies of a Pretreatment Annual
Report(PAR) describing its pretreatment activities over the previous twelve months to the Division at the
following address:
NC DENR/DWQ/Pretreatment Unit
1617 Mail Service Center
Raleigh,NC 27699-1617
These reports shall be submitted according to a schedule established by the Director and shall contain the
following.
a.) Narrative
A brief discussion of reasons for, status of, and actions taken for all Significant Industrial
Users (SIUs)in Significant Non-Compliance(SNC);
b.) Pretreatment Program Summary(PPS)
A pretreatment program summary (PPS)on specific forms approved by the Division;
c.) Significant Non-Compliance Report(SNCR)
The nature of the violations and the actions taken or proposed to correct the violations on
specific forms approved by the Division;
d.) Industrial Data Summary Forms (IDSF)
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NPDES Permit Requirements • • -
Page 16 of 16
Monitoring data from samples collected by both the POTW and the Significant Industrial
User (SIU). These analytical results must be reported on Industrial Data Summary Forms
(IDSF)or other specific format approved by the Division;
e.) Other Information
Copies of the POTW's allocation table,new or modified enforcement compliance schedules,
public notice of SIUs in SNC, and any other information, upon request, which in the
opinion of the Director is needed to determine compliance with the pretreatment
implementation requirements of this permit;
11. Public Notice
The Permittee shall publish annually a list of Significant Industrial Users (SIUs) that were in Significant
Non-Compliance (SNC) as defined in the Permittee's Division approved Sewer Use Ordinance with
applicable pretreatment requirements and standards during the previous twelve month period. This list
shall be published within four months of the applicable twelve-month period.
12. Record Keeping
The Permittee shall retain for a minimum of three years records of monitoring activities and results,along
with support information including general records,water quality records,and records of industrial impact
on the POTW.
13. Funding and Financial Report
The Permittee shall maintain adequate funding and staffing levels to accomplish the objectives of its
approved pretreatment program.
14. Modification to Pretreatment Programs
Modifications to the approved pretreatment program including but not limited to local limits
modifications, POTW monitoring of their Significant Industrial Users (Sills), and Monitoring Plan
modifications,shall be considered a permit modification and shall be governed by 15 NCAC 2H.0114 and
15A NCAC 2H.0907.
Version 6202003

Neil R Phillips
[ � President Aqua North Carolina/Heater Utilities
V A Aqua North Carolina T:919.467.87U
North Caro(t n a.„ .02 Mac.Kenan Ct. F:919.460.1788
Cary;North Carolina27=11 email:nroitillios4aauaaunz;ica.com
June 1, 2005
Jessica Miles
Public Water Supply Section Chief
1634 Mail Service Center
Raleigh, North Carolina 27699-1634
Alan Klimek, P.E.
Director
Division of Water Quality
1617 Mail Service Center
Raleigh, North Carolina 27699-1617 .
RE: Delegation of Signature Authority •
•
To Whom It May Concern: •
I am writing this letter delegating authority to signon my behalf all permit applications
reports, and other agency correspondence to Michael J. Myers. I currently hold the
position of President of Aqua North Carolina and Heater Utilities along with being a.Vice
President of Aqua America and have the authority to delegate these activities to Mr. •
Myers. Mr. Myers currently holds the position of Engineering and Compliance Manager
for Aqua North Carolina and Heater Utilities. This delegation of signature authority i;s •
meant to fulfill the requirements of NCAC 2H .4106 (e),NCAC 2H.0206 OM), and
various permit conditions. •
Thank you. Aqua North Carolina and Heater Utilities look forward to working with
your agencies in the future. If you have any questions,.please do not hestiate to contact
either myself or Michael Myers using the contact information above_
•
• •
• •
• 7erely,(
RhIlis + •
Pr sident
Aqua North Carolina, Inc./Heater Utilities
Cc: Bill Reid, Wake County Environental Services
m
David Goodrich,Division of Water Quality
Kim Colson, Division of Water Quaid
Wayne Munden, Public Water SuPPIY
Michael Myers
Blythe-Clifford ::. •
Robyn Thomas

rf?";'
A 0U
North Carolina .
Compliance&Engineering Department
Aqua North Carolina T:919.467.8712
202 MacKenan Ct. F:919.466.1583
Cary,North Carolina 27511
a'. .. .at .anr,��
July 18, 2005
t t
Regional Supervisor Rex Gleason
NCDENR
610 East Center Avenue
Mooresville, NC 28115
RE: Declaration of Signature Authority
Ea .y
- y 3
Dear Regional Supervisor Gleason,
Find enclosed correspondence indicating that Michael Myers is able to sign permit
applications, reports, and other agency correspondence. Should there be any questions,
do not hesitate to call me at [phone] ext. 47 or Michael Myers ext. 706.
Wal
Harvey
Engine and Compliance
End.
cc: Michael Myers, Engineering and Compliance Manager

AQUA NORTH CAROLINA WASTEWATER FACILITIES
SUBDIVISION COUNTY NPDES # '1 ��
Country Valley Catawba NC0058742 .i<
Killians Crossroads Catawba NC0063355 X
Spinnaker Bay Catawba NC0060593
Alexander Island Iredell NC0075205 i
Castaway/Bridgeport Iredell NC0056154
Diamond Head Iredell NC0074772 iX.
Hwy 150 (River Park) Iredell NC0074900-2(
Mallard Head Iredell NC0062481 X
Pier 16 Iredell NC0074535
Windemere Iredell NC0080691 �C
Ashe Plantatation Mecklenburg NC0065749,7<
Harbor Estates Mecklenburg NC0063860 _
McCarron Mecklenburg NC0071781.X
Mint Hill Festival Mecklenburg NC0063789
Oxford Glen /Reigate Mecklenburg NC0063584 A,
White Forest -Contract Ops Mecklenburg NC0063932X
Willowbrook Mecklenburg NC0073539 1
Willows Creek Mecklenburg NC0065773 7
Pine Valley Rowan NC0028941 4
Country Woods East Union NC0065684 (WQCS00322)."`
Public Water Systems - Backwash Systems
SUBDIVISION COUNTY NPDES#
Fox Run Gaston NC0072061 vx
Keltic Meadows Gaston NC0084468 ''<
Maplecrest Gaston NC0086193 X
Oakley Park Gaston NC0086142;
Southgate Gaston NC0069035$
•
11/2/2006

Performance Annual Report
I. General Information
Facility/System Name: Windemere
Other Areas Served: Heronwood, Catspaw Condominiums,
The Highlands at Lake Norman
Responsible Entity: Heater Utilities, Inc.
Person in Charge/Contact: Michael J. Myers
Applicable Permit (s): NC0080691
Description of Collection System or Treatment Process:
This 0.090 mgd wastewater treatment facility consists of a flow
equalization tank, dual aeration tanks and clarifiers, tertiary sand filter,
tablet chlorination and dechlorination, aerated sludge holding tank, a
continuous flow meter, a refrigerated composite sampler, post aeration,
effluent pumps and standby power generator.
II. Performance
Text Summary of System Performance for Calendar Year 2005
This wastewater treatment plant consistently met the discharge permit
limits and generally performed very well in 2005.
List (by month) any violations of permit conditions or other environmental
regulations. Monthly lists should include discussion of any environmental
impacts and corrective measures taken to address violations.

January Compliant
February Compliant
March Compliant
April Compliant
May Compliant
June Compliant
July Compliant
August Compliant
September Compliant
October Compliant
November Compliant
December Compliant
III. Notification
Our customers were sent a letter regarding the availability of this report
upon request and a notebook containing these reports is located in our
Customer Service office.
IV. Certification
I certify under penalty of law that this report is complete and accurate to the
best of my knowledge. I further certify that this report has been made
available to the users or customers of the named system and that those users
have been notified of its availability.
Date: 02/14/06
Responsible erso
Title: Regional Manager, Engineering & Compliance
Entity: Heater Utilities, Tnc.

�/
A UA_
North Carolina
Aqua North Carolina,Inc. T:704.4894401c14#04
4163 Sinclair Street F:704.489.9409
Denver, NC 28037 www.aquanorthcarolina.com
November 2, 2006 r_—,J,c 'a.
AND N A T _ r 7.7..S01,7-1CFS
Barbara Sifford MOOFZ V1.._, OFFIC
Division of Water Quality
• Mooresville Regional Office
610 East Center Avenue, Suite 301 NOV 0 6 200i
Mooresville,NC 28115
Subject: Aqua North Carolina,Western Division
Annual Report 1 ,31
Barbara,
I have enclosed a copy of our 2005 Annual Reports. As we discussed, I will add you to
the distribution list for our 2006 reports.
If you have any questions or require additional information, please do not hesitate to
contact me at(704) 489-9404, Extension 228.
ank , •
Welborn
Envir• ental Coordinator
Enclosure
An Aqua America Company

VvATF
9PPMichael F.Easley,Governor
C. William G.Ross 1r.,Secretary
rNorth Carolina Department of Environment and Natural Resources
Alan W.Klimek,P.E.Director
_,_.,,Jeri.Qb4iiiai.'oftViVe4QJV19ry
AND NATURAL RL OURCES
MOORESVILLE REGIONAL OFFICE
August 30,2006 RFT ,1 p7 n
Mr. Michael J. Myers SEP 1 200u
Heater Utilities, Inc.
202 MacKenan Ct.
Cary, NC 27511
Subject: Draft Permits WATF � h-t�
„'1.I trf A'�Irk.,
NPDES Permits NC0056154,NC0060593,NC006248T;'1'4C0063 35'5, - ° •
NC0074772,NC0075205 & 1 r r ; 1.`ili
Bridgeport, Spinnaker Bay,Mallard Head, Killian's Crossroads,
Diamond Head, Alexander Island &Windemere WWTPs
Catawba, Lincoln &Iredell Counties
Dear Mr. Myers:
Pursuant to the Settlement Agreement established between Heater Utilities,Inc. and the Division of
Water Quality, the Division has prepared new, draft permits for Heater facilities that discharge into the
waters of Lake Norman. These draft permits differ from those that were adjudicated in 2005 in that their
terms have been modified to include those that were stipulated by the two parties in the Settlement
Agreement. Additional modifications have been made to update facility descriptions where upgrades
have been made to those facilities since the earlier permits were issued. These changes were discussed
and agreed to by both parties outside of the settlement framework The specific changes to the permits
are as follows:
• For each of the permits, 7 days per week fecal coliform monitoring during the summer months has
been been replaced by 3 days per week monitoring frequency.
• For each of the permits, a new section titled"Operations"has been added. Within the section have
been added the terms of the Settlement Agreement calling for 1.)the installation of turbidimeters to
measure effluent turbidity, with the ability to automatically communicate to the plant operator if a
reading of 10 nephelometrie units or higher is detected; 2.)installation of SCADA systems, and 3.)
daily inspection of the plants' disinfection systems and documentation of those inspections.
• Within the permits for the Bridgeport, Spinnaker Bay, Alexander Island and Mallard Head WWTPs,
reference has been made to the addition of dechlorination facilities. Because dechlorination is now
present at these WWTPs,the compliance schedules for the Total Residual Chlorine limits have been
eliminated and the limits will become effective upon the effective date of the permits.
Nu thCarolina
,Nat icily
North Carolina Division of Water Quality 1617 Mail Service Center Raleigh,NC 27699-1617 Phone[phone] Customer Service
Internet: ww_.v_ncwaterguality.oro Location: 512 N.Salisbury St. Raleigh,NC 27604 Fax [phone]
An Equal Opportunity/Affirmative Action Employer-50%Recycieall O%Past Consumer Paper

Mr. Michael J. Myers
Heater Lake Norman Permit Renewals
P• 2
• Within the following permits, the counties to be notified in the event of a discharge of untreated or
undertreated wastewater have been expanded:
Permit Facility Counties Added
NC0060593 Spinnaker Bay Iredell, Lincoln
NC0075205 Alexander Island Lincoln
NC0080691 Windemere Lincoln
These changes have been made to bring the specific terms of the permits in line with the terms of the
statute that the condition intends to implement. While these changes were not specifically discussed
with you, in general discussion regarding the permits you did not object to the condition,
understanding how it was a"restatement" of the statute.
• In addition,please note that where the existing permits had monthly average limits for ammonia
nitrogen, daily maximum limits for ammonia nitrogen have been added to those permits. These
limits will become effective on the effective date of the permits.
Please submit any comments to me no later than 30 days following your receipt of the draft permits.
Comments should be sent to the address listed at the bottom of this page. If no adverse comments are
received from the public or from you,the permits will likely be issued in October 2006, with an
effective date of December 1, 2006.
If you have any questions or comments concerning this draft permit, call me at(919) 733-5083,
extension 547.
Sincerely,
De:
Robert L. Sledge
Point Source Branch
cc: NPDES Unit file
5.r e:Water-Protection Section
Catawba River Foundation

Permit NC008069 1
STATE OF NORTH CAROLINA
DEPARTMENT OF ENVIRONMENT AND NATURAL RESOURCES
DIVISION OF WATER QUALITY
PERMIT
TO DISCHARGE WASTEWATER UNDER THE
NATIONAL POLLUTANT DISCHARGE ELIMINATION SYSTEM
In compliance with the provision of North Carolina General Statute 143-215.1, other lawful
standards and regulations promulgated and adopted by the North Carolina Environmental
Management Commission, and the Federal Water Pollution Control Act, as amended,
Heater Utilities, Inc.
is hereby authorized to discharge wastewater from a facility located at the
Windemere Subdivision WWTP
Heronwood Road
East Monbo
Iredell County
to receiving waters designated as the Catawba River in the Catawba River Basin
in accordance with effluent limitations, monitoring requirements, and other
conditions set forth in Parts I, II, III and IV hereof.
This permit shall become effective.
This permit and authorization to discharge shall expire at midnight on March 31, 2010.
Signed this day.
DRAFT
Alan W. Klimek, P.E., Director
Division of Water Quality
By Authority of the Environmental Management Commission

Permit NC008069 1
SUPPLEMENT TO PERMIT COVER SHEET
All previous NPDES Permits issued to this facility, whether for operation or
discharge are hereby revoked. As of this permit issuance, any previously issued
permit bearing this number is no longer effective. Therefore, the exclusive authority
to operate and discharge from this facility arises under the permit conditions,
requirements, terms, and provisions included herein.
Heater Utilities, Inc., is hereby authorized to:
1. Continue to operate an existing 0.090 MGD wastewater treatment system that
includes the following components:
> Bar screen
> Flow equalization tank
> Dual aeration tanks
> Dual clarifiers
> Tertiary sand filter
> Chlorine tablet disinfection (dual units)
> Aerated sludge holding tank
> Dechlorination equipment
> Flow measuring device with a totalizer
> Post-aeration
> Standby power generator
This wastewater treatment system is located at the Windemere Subdivision
WWTP on Heronwood Road near East Monbo in Iredell County.
2. Discharge from said treatment works at the location specified on the attached
map into the Catawba River, classified WS-IV & B CA waters in the Catawba
River Basin.

Outfall 001
Latitude: 35'40'04"
N C p p g p 6 91
Longitude: 80°57'55"
Quad # E15NW
Receiving Stream: Catawba River
Heater utilities
Stream Class: WS-N & B CA
Windemere Subdivision
Subbasin:30832
Facility,,
Location
I forth SCALE 1:24000

Permit NC0080691
A. (1.) EFFLUENT LIMITATIONS AND MONITORING REQUIREMENTS - DRAFT
During the period beginning on the effective date of the permit and lasting until expiration, the
Permittee is authorized to discharge from outfall 001. Such discharges shall be limited and
monitored by the Permittee as specified below:
EFFLUENT LIMITS MONITORING REQUIREMENTS
CHARACTERISTICS
Monthly .' Daily Measurement Sample Type Sample Location
Average Maximum Frequency
Flow 0.090 MGD Continuous Recording Influent or Effluent
BOD,5 day (20°C) 15.0 mg/L 22.5 mg/L Weekly Composite Effluent
Total Suspended Residue 30.0 mg/L 45.0 mg/L Weekly Composite Effluent
NH3 as N 4.0 mg/L 20.0 mg/L Weekly Composite Effluent
Dissolved Oxygen1 Weekly Grab Effluent
Fecal Coliform(geometric mean) 200/100 ml 400/100 ml 3ANeek Grab Effluent
(April 1-October 31)
Fecal Coliform(geometric mean) 200/100 ml 400/100 ml Weekly Grab Effluent
November 1 -March 31)
Total Residual Chlorine 28Ng/L 2/Week Grab Effluent
Temperature Weekly Grab Effluent
Total Nitrogen(NO2+NO3+TKN) Quarterly Composite Effluent
Total Phosphorus Quarterly Composite Effluent
pH3 Weekly Grab Effluent
Footnotes:
1. The daily average dissolved oxygen effluent concentration shall not be less than 6.0 mg/L.
2. The pH shall not be less than 6.0 standard units nor greater than 9.0 standard units.
There shall be no discharge of floating solids or visible foam in other than trace amounts.

Permit NC0080691
A. (2.) SPECIAL CONDITION — Operations
Pursuant to the terms of the Settlement 26, 006blished between Heater Heat r Utilities, Inc.Inc. and the Division of Water Quality, signed on June
(a) Install a turbidimeter at the plant to measure turbidity in the plant effluent, and set
the turbidimeter to notify the plant operator automatically in the event that the
turbidimeter records a reading of 10 nephelometric turbidity units or greater;
(b) Inspect the performance of the plant's disinfection system every weekday and maintain
a log of such inspections; and
(c) Install a Supervisory Control and Data Acquisition (SCADA) system at the plant.
A. (3.) SPECIAL CONDITION — Spill Notification
(a) Contacting Public Health Directors
The facility must notify the Iredell, Catawba, Lincoln and Mecklenburg County Public
Health Directors within 12 hours of first knowledge by the owner/operator of any discharge
of untreated wastewater to waters of the State or a discharge from the wastewater
treatment plant that has not received adequate disinfection due to a malfunctioning
treatment unit.
The County Public Health Directors can be contacted using the following information:
Catawba County Health Director Iredell County Health Director
3070 l l+h Ave. Dr. S.E. 318
Statesville, NC 28625
Hickory, NC 28602
828-695-5800 704-878-5302
Lincoln County Health Director Mecklenburg4 County Health Director
151 Sigmon Rd. Billingsley
Lincolnton, NC 28092-8643 Charlotte, NC 28211
704-736-8634 704-336-4700
(b) Public Notification
The facility must notify the public of untreated wastewater spills. Wastewater facility
owners or operators must issue a press release after a discharge to surface waters of 1,000
gallons within 48 hours of first knowledge of the spill by the owner/operator. The press
release must be issued to "all electronic and print news media outlets that provide general
coverage in the county where the discharge occurred." A copy of the press release must be
maintained for one year by the owner/operator. This press release is required in addition
to the permit requirement of contacting the North Carolina Division of Water Quality
(DWQ). •

•
Permit NC0080691
A. (4.) SPECIAL CONDITION - Spill Notification, continued
If a discharge of 15,000 gallons or more reaches surface water, a public notice is required
in addition to the press release. The public notice must be placed in a newspaper having
general circulation in the County in which the discharge occurred and the county
immediately downstream. At a minimum the notice should be published in a newspaper of
general circulation in Iredell, Catawba, Lincoln and Mecklenburg Counties. If a discharge
of 1,000,000 gallons of wastewater or more reaches surface waters, the DWQ regional office
must be contacted to determine in what additional counties, if any, a public notice must be
published. A copy of these public notices and proof of publication must be sent to the
DWQ within 30 days of publication. The copy should be sent to the following address:
PERCS Unit
Division of Water Quality
1617 Mail Service Center
Raleigh, NC 27699
The minimum content of the notice is the location of the discharge, estimated volume,
water body affected and steps taken to prevent future discharges.

Performance Annual Report
I. General Information
Facility/System Name: Windemere
Other Areas Served: Heronwood, Catspaw Condominiums,
The Highlands at Lake Norman
Responsible Entity: Heater Utilities, Inc.
Person in Charge/Contact: Michael J. Myers
Applicable Permit (s): NC0080691
Description of Collection System or Treatment Process:
This 0.090 mgd wastewater treatment facility consists of a flow
equalization tank, dual aeration tanks and clarifiers, tertiary sand filter,
tablet chlorination and dechlorination, aerated sludge holding tank, a
continuous flow meter, a refrigerated composite sampler, post aeration,
effluent pumps and standby power generator.
II. Performance
Text Summary of System Performance for Calendar Year 2005
This wastewater treatment plant consistently met the discharge permit
limits and generally performed very well in 2005.
List (by month) any violations of permit conditions or other environmental
regulations. Monthly lists should include discussion of any environmental
impacts and corrective measures taken to address violations.

January Compliant
February Compliant
March Compliant
April Compliant
May Compliant
June Compliant
July Compliant
August Compliant
September Compliant
October Compliant
November Compliant
December Compliant
III. Notification
Our customers were sent a letter regarding the availability of this report
upon request and a notebook containing these reports is located in our
Customer Service office.
IV. Certification
I certify under penalty of law that this report is complete and accurate to the
best of my knowledge. I further certify that this report has been made
available to the users or customers of the named system and that those users
have been notified of its availability.
Date: 02/14/06
Responsible erso
Title: Regional Manager, Engineering & Compliance
Entity: Heater Utilities, Inc.

Neil IL Phillips
President Aqua North Carolina/Heater Utilities
A O U A Aqua North Carolina T:919.467.8712
North Carolina., .7022MacKenanCt. F:919.460.1788
Cam,North Carolina 27511 email:nrphilliosiaaquaannerica-corn
June 1, 2005
Jessica Miles
Public Water Supply Section Chief
1634 Mail Service Center •
Raleigh,North Carolina 27699-1634
•
Alan Klimek, P.E.
Director
Division of Water Quality
1617 Mail Service Center
Raleigh, North Carolina 27699-1617
RE:Delegation of Signature Authority
•
To Whom It May Concern: to sign on my behalf all permit applications,
I am writing this letter delegating authority
reports, and other agency correspondence to Michael J. Myers. I currently hold the
position of President of Aqua North Carolina and Heater Utilities along with being a mice
President of Aqua America and have the authority to delegate these activities to Mr.
Myers. Mr. Myers currently holds the position of Engineering and Compliance Manager
for Aqua North Carolina and Heater Utilities. This delegation of signature authority is.
meant to fulfill the requirements of NCAC 2H .0106 (e),NCAC 2H.0206 OM), and •
various permit conditions.
Thank you. Aqua North Carolina and Heater Utilities look forward to working with
your agencies in the future. If you have any questions, please do not hestiate to contact
either myself or Michael Myers using the contact information above_
7erely,
( •
•
• �il R, hlli s
President
Aqua North Carolina, Inc./Heater Utilities
Cc: Bill Reid,Wake County Environmental Services
David Goodrich, Division of Water Qu�ity
Kim Colson,Division of Water Qua'Y
Wayne Munden, Public Water SiiPPly
.
Michael Myers
Blythe Clifford
Robyn Thomas

R.'
AkifT UA
North Carolina
Compliance&Engineering Department
Aqua North Carolina T:919.467.8712
202 MacKenan Ct. F:919.466.1583
Cary,North Carolina 27511
July 18, 2005 `-,.•,.z.����`
Regional Supervisor Rex Gleason
NCDENR
610 East Center Avenue
Mooresville, NC 28115 ALT
•
RE: Declaration of Signature Authority
Dear Regional Supervisor Gleason,
Find enclosed correspondence indicating that Michael Myers is able to sign permit
applications, reports, and other agency correspondence. Should there be any questions,
do not hesitate to call me at [phone] ext. 47 or Michael Myers ext. 706.
111
- 11•- 11K Harvey
Engine: ins and Compliance
Encl.
cc: Michael Myers, Engineering and Compliance Manager

Performance Annual Report
I. General Information
Facility/System Name: Windemere
Other Areas Served: Heronwood, Catspaw Condominiums,
The Highlands at Lake Norman
Responsible Entity: Heater Utilities, Inc.
Person in Charge/Contact: Jerry Tweed
Applicable Permit (s): NC0080AMP
Description of Collection System or Treatment Process:
This 0.090 mgd wastewater treatment facility consists of a flow
equalization tank, dual aeration tanks and clarifiers, tertiary sand filter,
tablet chlorination and dechlorination, aerated sludge holding tank, a
continuous flow meter, a refrigerated composite sampler, post aeration,
effluent pumps and standby power generator.
II. Performance
Text Summary of System Performance for Calendar Year 2004
This wastewater treatment plant has consistently met the discharge
permit limits.
List (by month) any violations of permit conditions or other environmental
regulations. Monthly lists should include discussion of any environmental
impacts and corrective measures taken to address violations.

January Compliant
February Compliant
March Compliant
April Compliant
May Compliant
June Compliant
July Compliant
August Compliant
September Compliant
October Compliant
November Compliant
December Compliant
III. Notification
Our customers received a message on their bills regarding the availability of
this report upon request and a notebook containing these reports is located in
the appropriate Customer Service office.
Iv. Certification
I certify under penalty of law that this report is complete and accurate to the
best of my knowledge. I further certify that this report has been made
available to the users or customers of the named system and that those users
have been notified of its availability.
1,(Lyacr/ Date: 02/23/05
Ti : Ve President
tity: Heater Utilities, Inc.

rFR p Michael F.Easley,Governor
William G.Ross Jr.,Secretary
North Carolina Department of Environment and Natural Resources
Alan W.Klimek,P.E.Director
Division of Water Quality pi
1. 4ENT
T o. . . . _"7 IRCES
January 19, 2005 fly° OFFICE
Mr.Jerry Tweed
Heater Utilities,Inc. J A N 2 4 2005
PO Box 4889
Cary,North Carolina 27519
Subject: Draft NPDES Permit ° --
Permit NC0080691
Windemere Subdivision WWTP
Iredell County
Dear Mr. Tweed:
Enclosed with this letter is a copy of the draft permit for your facility. Please review the draft very
carefully to ensure thorough understanding of the conditions and requirements it contains.
Your permit is among several in the Catawba River basin that the Division has targeted for
expedited renewal. No major changes have taken place to the Division's management strategy for
the Catawba River. The Division can therefore expedite renewal of permits in the Catawba River
basin whose operations have not significantly changed since the last permit renewal.
Daily maximum ammonia limits have been added to the permit. Please see the attached NH3-N
memo for more information.
Submit any comments to me no later than thirty(30)days following your receipt of the draft.
Comments should be sent to the address listed at the bottom of this page. If no adverse comments
are received from the public or from you,this permit will likely be issued in mid-March,with an
effective date of April 1, 2005.
If you have any questions or comments concerning this draft permit, call me at [phone],
extension 361.
Sincerely,
Lf
Karen Rust
Eastern NPDES Unit
cc: looresville Regional Office Supervisor(Surface Water Protect
NPDES Files
Central Files
DEH Regional Engineer
NorthCarolina
Naturally
N.C.Division of Water Quality 1617 Mail Service Center Raleigh,North Carolina 27699-1617 Phone: [phone] Customer Service
Internet: http.//h2o.enr.state.nc.us 512 N.Salisbury St. Raleigh,NC 27604 Fax: [phone] 1-877-623-6748
An Equal Opportunity/Affirmative Action Employer

Permit NC0080691
STATE OF NORTH CAROLINA
DEPARTMENT OF ENVIRONMENT AND NATURAL RESOURCES
DIVISION OF WATER QUALITY
PERMIT
TO DISCHARGE WASTEWATER UNDER THE
NATIONAL POLLUTANT DISCHARGE ELIMINATION SYSTEM
In compliance with the provision of North Carolina General Statute 143-215.1, other lawful
standards and regulations promulgated and adopted by the North Carolina Environmental
Management Commission, and the Federal Water Pollution Control Act, as amended,
Heater Utilities, Inc.
is hereby authorized to discharge wastewater from a facility located at the
Windemere Subdivision WWTP
Heronwood Road
East Monbo
Iredell County
to receiving waters designated as the Catawba River in the Catawba River Basin
in accordance with effluent limitations, monitoring requirements, and other
conditions set forth in Parts I, II, III and IV hereof.
This permit shall become effective .
This permit and authorization to discharge shall expire at midnight on March 31, 2010.
Signed this day .
DRAFT
Alan W. Klimek, P.E., Director
Division of Water Quality
By Authority of the Environmental Management Commission

Permit NC0080691
SUPPLEMENT TO PERMIT COVER SHEET
All previous NPDES Permits issued to this facility, whether for operation or
discharge are hereby revoked. As of this permit issuance, any previously issued
permit bearing this number is no longer effective. Therefore, the exclusive authority
to operate and discharge from this facility arises under the permit conditions,
requirements, terms, and provisions included herein.
Heater Utilities, Inc., is hereby authorized to:
1. Continue to operate an existing 0.090 MGD wastewater treatment system that
includes the following components:
➢ Bar screen
➢ Flow equalization tank
➢ Dual aeration tanks
➢ Dual clarifiers
➢ Tertiary sand filter
➢ Chlorine tablet disinfection (dual units)
➢ Aerated sludge holding tank
➢ Dechlorination equipment
➢ Flow measuring device with a totalizer
➢ Post-aeration
➢ Standby power generator
This wastewater treatment system is located at the Windemere Subdivision
WWTP on Heronwood Road near East Monbo in Iredell County.
2. Discharge from said treatment works at the location specified on the attached
map into the Catawba River, classified WS-IV & B CA waters in the Catawba
River Basin.

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Longitude:de 80°577''55 N C 0 0 8 0 6 91 Facility zi
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Receiving Steam:Catawba River
Stream class:Ws-iv&B CA Heater Utilities
Subbasin:30832 Windemere Subdivision
North SCALE 1 :24000
1

Permit NC0080691
A. (1.) EFFLUENT LIMITATIONS AND MONITORING REQUIREMENTS — DRAFT
During the period beginning on the effective date of the permit and lasting until expiration, the
Permittee is authorized to discharge from outfall 001. Such discharges shall be limited and
monitored by the Permittee as specified below:
EFFLUENT LIMITS MONITORING REQUIREMENTS
CHARACTERISTICS
Monthly Daily Measurement Sample Type Sample Location
Average Maximum Frequency
Flow 0.090 MGD Continuous Recording Influent or Effluent
BOD,5 day(20°C) 15.0 mg/L 22.5 mg/L Weekly Composite Effluent
Total Suspended Residue 30.0 mg/L 45.0 mg/L Weekly Composite Effluent
NH3 as N 4.0 mg/L 20.0 mg/L Weekly Composite Effluent
Dissolved Oxygen1 Weekly Grab Effluent
Fecal Coliform(geometric mean) 200/100 ml 400/100 ml Weekly Grab Effluent
Total Residual Chlorine 28 pg/L 2/Week Grab Effluent
Temperature Weekly Grab Effluent
Total Nitrogen(NO2+NO3+TKN) Quarterly Composite Effluent
Total Phosphorus Quarterly Composite Effluent
pH2 Weekly Grab Effluent
Footnotes:
1. The daily average dissolved oxygen effluent concentration shall not be less than 6.0 mg/L.
2. The pH shall not be less than 6.0 standard units nor greater than 9.0 standard units and shall be
monitored weekly at the effluent by grab sample
There shall be no discharge of floating solids or visible foam in other than trace amounts.

Division of Water Quality
Point Source Branch/NPDES Unit
October 15. 2002
MEMORANDUM
To: Coleen H. Sullins, Water Quality Section Chief
Through: Dave Goodrich, Supervisor, NPDES Unit /14) .
From: Susan A. Wilson, P.E., Environmental Engineer, NPDES Unit
�
Subject: Implementation Policy for Permits with Monthly Average NH3-N Limits
Background. According to the Code of Federal Regulations_ (40 CFR 122.45 (d)I, continuous -
discharges-"shall unless impracticable be stated as: (1) Maximum daily and average monthly
discharge limitations for all.dischargers other than publicly owned treatment works; and (2)
Average weekly and average monthly discharge limitations for PO'IWs". To date, North
Carolina has instituted NH3-N limits based on monthly average limits only (with the exception
of industry specific Federal Guideline limits), as directed by the Water Quality Section Chief
via memo dated June 6,.1990 (Appendix Al. No adverse comments were received from the EPA
regarding NH3-N until 2001. During the last quarter of 2001, the NPDES Unit began receiving
comments from EPA Region IV objecting to permits that did not have corresponding daily
maximum and weekly average limits for ammonia. The Division of Water Quality (the Division)
and EPA reached an agreement on April 8, 2002 to issue permits with a reopener clause for
NH3-N during the interim period, until a policy could be established.
In order to formulate the NH3-N policy, a workgroup of stakeholders was formed:
Matt Matthews, Supervisor, Aquatic Toxicology Unit
Mike Johnson, Environmental Manager, DuPont Company - Fayetteville Works
Stanley Curtis, Superintendent of Wastewater Treatment, City of Rocky Mount
Susan Wilson, Environmental Engineer, NPDES Unit
Dave Goodrich, Supervisor, NPDFS Unit
'The workgroup met on 3 occasions, and corresponded via e-mail or phone to resolve issues
concerning the policy_
Options Reviewed. The workgroup reviewed various options that could be used in developing
the daily maximum or weekly average NH3-N limit. Both an "effluent" technology-based limit
and a "water quality" standards-based limit were evaluated.
Water quality-based limit. For a water quality-based daily maximum or weekly average value,
the workgroup discussed using an NH3-N value based on nutrient concerns, a value based on
oxygen consuming waste (established through modeling), or a value based on toxicity.

A value based on nutrient concerns was because nutrient effects are typically based on long
term, rather than short term concerns. Additionally, nutrient issues were eliminated since
they are specifically addressed in the five nutrient sensitive river basins throughout the slate.
The workgroup also discussed an NH3-N limit based on the effects of oxygen consuming
wastes. The NPDES Unit currently uses a water quality model to predict the effects of BOD5
and NH3-N (through nitrogenous biochemical oxygen demand) on the receiving stream. These
models use stream flow conditions and design wastewater characteristics, to determine BOD5
and NH3-N limits to protect the state standard for dissolved oxygen. In order to establish a
daily maximum value or a weekly average NH3-N value, appropriate streamflow for modeling
would need to be established. Three water quality based models were run using average flow
to reflect daily or weekly conditions. Elevated values for NH3-N were inserted into randomly
selected site-specific models to determine the impact on dissolved oxygen. Although there
was some impact associated with increased NH3-N levels, none of the models predicted
dissolved oxygen near the instantaneous minimum value of 4 mg/1 dissolved oxygen. Because
every model is site-specific, every condition could not be simulated:for.this study. However,
based on the 3 models randomly selected, this option was eliminated due to the lack of impact
that a daily or weekly average NH3 value has on the receiving stream.
A toxicity-based approach to establish a daily maximum value or a weekly average value vvwas
also considered by the workgroup. North Carolina has no chronic or acute standard for
NH3-N (although North Carolina has implemented toxicity based NH3-N limits since 1990).
Research into acute criteria indicated a range of values from 12 mg/1 to 15 mg/1 [See
Appendix A, Table, p.21. Of the water quality-based approaches. the work group focused on
this method.
TechnOloau-based limit. For a technology-based daily maximum or weekly average value, the
workgroup discussed using an NH3-N value based on site specific best available technology, a
value based on design specific capability, and a value based on analysis of existing
performance data.
A site specific best available technology limit was dismissed due to the time constraints
involved in developing a site specific value and the need to develop a method which could be
simple enough to be applied on a state-wide basis.
For a design specific NH3-N value, several design consultants were called to determine what
an appropriate daily maximum or weekly average value would be for a given monthly average.
In general, most respondents stated that their designs were specific to the facility and in the
majority of cases they designed the facility to meet the most stringent limit on a daily basis -
they did not design for "daily or weekly maximums". Essentially, the design engineers
designed the facility to comply with the monthly average NH3-N limit on a daily basis - with
the probability that in any wastewater treatment system - there may be excursions that could
be managed operationally. Therefore, the design specific weekly average or daily maximum
NH3-N value did not really exist in the context of this work and was dismissed by the
workgroup.
A performance based NH3-N value was also reviewed by the workgroup. The workgroup
decided to review weekly average/monthly average values for several existing, compliant
municipal facilities, as well as daily maximum/monthly average values for industrial and
minor non-municipal facilities. From this information, a ratio of weekly average or daily
maximum to monthly average NH3-N ratios could be reviewed_ This determination for an

NH3-N value was deemed easy to apply state-wide, would not strain resources, and would
comply with the federal requirement.
Chosen Option. The workgroup had to decide between the water quality-based approach
(based on toxicity) and the technology-based approach (based on actual performance). Water
quality based limits are established to protect known or predicted water quality impacts.
Since there have been no known or predicted acute stream impacts due to NH3-N, a water
quality based limit was eliminated by the group. Furthermore, the Division would need to
adopt a standard for any chosen water quality method. Therefore, the performance based
NH3-N value was chosen as the best alternative to comply with the Federal Guideline.
•
Fata Evaluation. Once the method for choosing the NH3-N daily maximum/weekly average
limit was established, facility data were evaluated for 6 industrial facilities, 8 minor non-
municipal domestic facilities, and 8 municipal facilities. Effluent NH3-N data for the calendar
year 2001 were reviewed for these facilities. For the industrial and the minor non-municipal
facilities,the highest daily maximum values were evaluated and compared to monthly average
values for each me i tb- For the municipal facilities, the highest weekly average value for the
month was "evaluated and compared to each corresponding monthly average. The total
number of data points was 99 for municipal facilities and 160 for combined industrial and
minor non-municipal facilities. These data sets represented variability associated with
seasonality.
For each facility category the ratios of daily maximum to monthly average or weekly average to
monthly average were listed and ranked. The 95th and 99th percentiles were evaluated for each
category[See Appendix B).
For the municipal facilities, the 95th percentile ratio value was chosen as the multiplier.
Because municipal facilities must comply with a weekly average NH3-N limit, instead of a daily
maximum, the 95th percentile value was deemed most appropriate, as this percentile would
account for the averaging allowed by a weekly requirement That value was found to be 3:1.
Due to the similar ratios (both 95th and 99th percentile values) and similar permitting
requirements (monthly averages/daily maximums) between the industrial and minor non-
municipal facilities, these categories were combined to be evaluated as one group. Both of
these groups must meet a daily maximum NH3-N value. The two highest ratios were deemed
outliers and omitted from the ranking. From the modified data set, the 99u. percentile ratio
value was chosen as the multiplier for industrial and non-municipal facilities. Because these
facilities must meet a daily maximum NH3-N value the 99th percentile ratio value was deemed
most appropriate, as this percentile would take into account potential daily variability (as
•opposed to the averaging effects that a weekly average value entails). That value was found to
be 5: 1.
Implementation. The workgroup also discussed the implications of implementing the daily
maximum and weekly average values into permits.
As part of North Carolina's agreement with EPA, the Division agreed to re-open those permits
issued after April 8, 2002 to include weekly average or daily maximum limits, if review of the
data demonstrate a reasonable potential to exceed the established value [See Appendix C[.
The Division will commence with re-opening those permits by December 31, 2002, if

necessary. Approximately 31 permits with NH3-N monthly average values have been issued
since the April agreement.
With renewal or new permits that have monthly average NH3-N limits, the NPDES Unit will
implement daily maximum or weekly average limits for non-municipal and municipal facilities,
using the ratio established through the workgroup (5:1 for non-municipal facilities. 3:1 for
municipal facilities).
'The workgroup also discussed placing a maximum value, or cap requirement, on daily
maximum and weekly average values. For example, some permits have monthly average NH3-
N limits that are 10 mg/1 or higher. If a multiplier of 3:1 or 5:1 were used to establish a
weekly average or daily maximum limit, the value would be 30 mg/1 or 50 mg/1. Because
typical untreated wastewater NH3-N values range from 12 — 50 mg/1 (Metcalf &• Eddy,
Wastewater Engineering. 3rd Ed., p. 1091, the workgroup agreed to place a cap of 35 mg/1
(slightly higher than the medium waste strength value of 25 mg/1) on the calculated daily - -
maximum or weekly average values. This also corresporids :with the NPDES Unit's current-•.: •
policy of placing a maximum cap on NH3-N toxicity calculated values„-it 35 mg/1. The NPDES
Unit will allow a facility. if the facility objects to the cap, to demonstrate that the facility's
influent values are greater than 35 mg/1 in order to raise the cap• This`vLbe l' aii4a.ged on a -
case-by-case basis. -
Conclusion. The workgroup. along with the NPDES Unit, chose a pgformance. based
approach to develop limits for daily maximum and weekly average:NH3-N- limits. Based on
review of the performance data, a ratio (or multiplier) of 3:1 vias chosen for municipal facilities
and 5:1 for non-municipal facilities. Following approval by the Water Quality Section Chief,
the NPDES Unit will begin immediate implementation of these limits in new and renewal
permits. This will allow the Division of Water Quality to comply with the Federal Regulations.
Please feel free to call me at(919) 733-5083. ext. 510 if you have any questions or comments.
cc: Shannon Langley. PSC&EU
Water Quality Regional Office Supervisors
NPDES Unit staff
Tom Poe, Pretreatment Unit
Darlene Kucken, Basinwide Unit
Stakeholder Workgroup

W A r- Michael F. Easley
O R � Governor
tokw
NCDENR William G. Ross,Jr.,Secretary
North Carolina Department of Environment and Natural Resources
H
r Alan W. Klimek, P.E.,Director
Division of Water Quality
May 13,2004
Jerry H.Tweed
Heater Utilities,Inc.
PO Drawer 4889
Cary,NC 27519-4889
Subject: Renewal Notice
NPDES Permit NC0080691
Windemere WWTP
Iredell County
Dear Permittee:
Your NPDES permit expires on March 31,2005. Federal(40 CFR 122.41)and North Carolina(15A NCAC 2H.0105(e))
regulations require that permit renewal applications must be filed at least 180 days prior to expiration of the current permit. If
you have already mailed your renewal application,you may disregard this notice.
To satisfy this requirement,your renewal package must be sent to the Division postmarked no later than October 2,
2004. Failure to request renewal by this date may result in a civil assessment of at least$500.00. Larger penalties may be assessed
depending upon the delinquency of the request.
If any wastewater discharge will occur after March 31,2005,the current permit must be renewed. Discharge of
wastewater without a valid permit would violate North Carolina General Statute 143-215.1;unpermitted discharges of wastewater
may be assessed civil penalties of up to$25,000 per day.
If all wastewater discharge has ceased at your facility and you wish to rescind this permit,contact Bob Sledge of the
Division's Compliance Enforcement Unit at(919)733-5083,extension 547. You may also contact the Mooresville Regional
Office at(704) 663-1699 to begin the rescission process.
Use the enclosed checklist to complete your renewal package. The checklist identifies the items you must submit with
the permit renewal application. If you have any questions,please contact me at the telephone number or e-mail address listed
below.
Sincerely,
//,
1 COEPT.OF EMIRGNMETvIT
Charles H.Weaver,Jr. AND il RESOURCES
NPDES Unit sooRm,„ '' t' 1L OFFICE
r -.$n
cc: Central Files
Mooresville Regional Office,Water Quality Section MAY 2 0 2004
NPDES File
ATE ,�. 4 Ara : �,„„,
1617 Mail Service Center,Raleigh,North Carolina 27699-1617 919 733-5083,extension 511 (fax [phone]
VISIT US ON THE INTERNET @ http://h2o.enr.state.nc.us/NPDES e-mail:[e-mail]

NPDES Permit NC0080691
Windemere WWTP
Iredell County
The following items are REQUIRED for all renewal packages:
❑ A cover letter requesting renewal of the permit and documenting any changes at the facility since
issuance of the last permit. Submit one signed original and two copies.
Li The completed application form (copy attached), signed by the permittee or an Authorized
Representative. Submit one signed original and two copies.
❑ If an Authorized Representative (such as a consulting engineer or environmental consultant) prepares
the renewal package, written documentation must be provided showing the authority delegated to any
such Authorized Representative (see Part II.B.11.b of the existing NPDES permit).
❑ A narrative description of the sludge management plan for the facility. Describe how sludge (or other
solids) generated during wastewater treatment are handled and disposed. If your facility has no such
plan (or the permitted facility does not generate any solids), explain this in writing. Submit one signed
original and two copies.
The following items must be submitted by any Municipal or Industrial facilities discharging
process wastewater:
Industrial facilities classified as Primary Industries (see Appendices A-D to Title 40 of the Code of Federal
Regulations,Part 122) and ALL Municipal facilities with a permitted flow ? 1.0 MGD must submit a
Priority Pollutant Analysis (PPA) in accordance with 40 CFR Part 122.21.
The above requirement does NOT apply to privately owned facilities treating 100%
domestic wastewater, or facilities which discharge non process wastewater (cooling
water, filter backwash, etc.)
PLEASE NOTE:
Due to a change in fees effective January 1, 1999, there is no renewal fee required with your
application package.
Send the completed renewal package to:
Charles H. Weaver
NC DENR / Water Quality / NPDES Unit
1617 Mail Service Center
Raleigh, NC 27699-1617

��0� WAT�RQ GG Michael F.Easley,Governor
Department05
William G.Ross Jr.,Secretary
North Carolina of Environment and Natural Resources
—i
Alan W.Klimek,P.E.Director
Division of Water Quality
March 10, 2005
Mr. Jerry Tweed
Heater Utilities, Inc.
PO Box 4889
Cary,North Carolina 27519
Subject: Draft NPDES Permits
Permit Numbers: NC0056154,NC0074772,NC0075205,NC0080691
Bridgeport WWTP, Diamond Head WWTP, Alexander Island WWTP,
I I . 4L .
Iredell County
Dear Mr. Tweed:
You were recently sent draft permits for the subject facilities. Unfortunately,the change described
below was not included in the permits.
In October 2000,the Division issued an NPDES Permit to Mid-South Water systems for the Highway 150
WWTP. The Division issued a final permit that included increased monitoring for fecal coliform and spill
notification requirements. In order to protect public health and address public concern,the Division
required increased fecal coliform monitoring during the summer and required public notification of spills.
The conditions were implemented because of the B classification of the receiving water and the high level
of recreational use.
Since the issuance of the Highway 150 WWTP,the Division has received numerous requests from
concerned citizens asking that these same conditions apply to all discharges to Lake Norman
where treatment is performed using package plants. In order to address these concerns,the
NPDES Unit is applying these conditions to package plant discharges to class B waters of Lake
Norman upon permit renewal.
Enclosed with this letter is a corrected copy of the draft permits for your facilities. Please review
the drafts very carefully to ensure thorough understanding of the conditions and requirements they
contain. I apologize for any inconvenience this omission from the draft permits may cause.
Submit any comments to me no later than fifteen (15)days following your receipt of the drafts.
Comments should be sent to the address listed at the bottom of this page. If no adverse comments
are received from you,this permit will likely be issued in April,with an effective date of May 1,
2005.
North Carolina
Naturally
N.C.Division of Water Quality 1617 Mail Service Center Raleigh,North Carolina 27699-1617 Phone: [phone] Customer Service
Internet: http://h2o.enr.state.nc.us 512 N.Salisbury St. Raleigh,NC 27604 Fax: [phone] 1-877-623-6748
An Equal Opportunity/Affirmative Action Employer

If you have any questions or comments concerning this draft permit, call me at [phone],
extension 361.
Sincerely,
Karen Rust
Eastern NPDES Unit
cc: Mooresville Regional Office Supervisor(Surface Water Protection)
NPDES Files
Central Files
No Carolina
;Naturally
N.C.Division of Water Quality 1617 Mail Service Center Raleigh,North Carolina 27699-1617 Phone: [phone] Customer Service
Internet: http://h2o.enr.state.nc.us 512 N.Salisbury St. Raleigh,NC 27604 Fax: [phone] 1-877-623-6748
An Equal Opportunity/Affirmative Action Employer

Permit NC0080691
STATE OF NORTH CAROLINA
DEPARTMENT OF ENVIRONMENT AND NATURAL RESOURCES
DIVISION OF WATER QUALITY
PERMIT
TO DISCHARGE WASTEWATER UNDER THE
NATIONAL POLLUTANT DISCHARGE ELIMINATION SYSTEM
In compliance with the provision of North Carolina General Statute 143-215.1, other lawful
standards and regulations promulgated and adopted by the North Carolina Environmental
Management Commission, and the Federal Water Pollution Control Act, as amended,
Heater Utilities, Inc.
is hereby authorized to discharge wastewater from a facility located at the
Windemere Subdivision WWTP
Heronwood Road
East Monbo
Iredell County
to receiving waters designated as the Catawba River in the Catawba River Basin
in accordance with effluent limitations, monitoring requirements, and other
conditions set forth in Parts I, II, III and IV hereof.
This permit shall become effective
This permit and authorization to discharge shall expire at midnight on March 31, 2010.
Signed this day
DRAFT
Alan W. Klimek, P.E., Director
Division of Water Quality
By Authority of the Environmental Management Commission

Permit NC0080691
SUPPLEMENT TO PERMIT COVER SHEET
All previous NPDES Permits issued to this facility, whether for operation or
discharge are hereby revoked. As of this permit issuance, any previously issued
permit bearing this number is no longer effective. Therefore, the exclusive authority
to operate and discharge from this facility arises under the permit conditions,
requirements, terms, and provisions included herein.
Heater Utilities, Inc., is hereby authorized to:
1. Continue to operate an existing 0.090 MGD wastewater treatment system that
includes the following components:
> Bar screen
> Flow equalization tank
➢ Dual aeration tanks
➢ Dual clarifiers
> Tertiary sand filter
> Chlorine tablet disinfection (dual units)
➢ Aerated sludge holding tank
> Dechlorination equipment
> Flow measuring device with a totalizer
> Post-aeration
> Standby power generator
This wastewater treatment system is located at the Windemere Subdivision
WWTP on Heronwood Road near East Monbo in Iredell County.
2. Discharge from said treatment works at the location specified on the attached
map into the Catawba River, classified WS-IV & B CA waters in the Catawba
River Basin.

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' — )*,*'c• ''' 1.V -2,-/ — ' '/>--\/& '0 ,sseilVt",
Latitude:35°40'04" NC0080691
Facility
. ,... , •
Longitude:80°57'55"
Quad# E15NW Location
. .
Receiving Stream:Catawba River
-*-
Stream Class:WS-IV&B CA Heater Utilities
Subbasin:30832 Windemere Subdivision
North SCALE 1 :24000

rr
Permit NC0080691
A. (1.) EFFLUENT LIMITATIONS AND MONITORING REQUIREMENTS — DRAFT
During the period beginning on the effective date of the permit and lasting until expiration, the
Permittee is authorized to discharge from outfall 001. Such discharges shall be limited and
monitored by the Permittee as specified below:
EFFLUENT LIMITS MONITORING REQUIREMENTS
CHARACTERISTICS
Monthly Daily Measurement Sample Type Sample Location
Average Maximum Frequency
Flow 0.090 MGD Continuous Recording Influent or Effluent
BOD,5 day(20°C) 15.0 mg/L 22.5 mg/L Weekly Composite Effluent
Total Suspended Residue 30.0 mg/L 45.0 mg/L Weekly Composite Effluent
NH3 as N 4.0 mg/L 20.0 mg/L Weekly Composite Effluent
Dissolved Oxygen1 Weekly Grab Effluent
Fecal Coliform(geometric mean) 200/100 ml 400/100 ml Daily2 Grab Effluent
(April 1 -October 31)
Fecal Coliform(geometric mean) 200/100 ml 400/100 ml Weekly Grab Effluent
(November 1 -March 31)
Total Residual Chlorine 28pg/L 2/Week Grab Effluent
Temperature Weekly Grab Effluent
Total Nitrogen(NO2+NO3+TKN) Quarterly Composite Effluent
Total Phosphorus Quarterly Composite Effluent
pH3 Weekly Grab Effluent
Footnotes:
1. The daily average dissolved oxygen effluent concentration shall not be less than 6.0 mg/L.
2. Daily is defined as seven (7) days per week including Saturday, Sunday, and Holidays during
the summer months and 5 days per week during the winter months.
3. The pH shall not be less than 6.0 standard units nor greater than 9.0 standard units.
There shall be no discharge of floating solids or visible foam in other than trace amounts.
A. (2.) SPECIAL CONDITION — Spill Notification
(a) Contacting Public Health Directors
The facility must notify the Iredell, Mecklenburg, and Catawba County Public Health
Directors within 12 hours of first knowledge by the owner/operator of any discharge of
untreated wastewater to waters of the State or a discharge from the wastewater treatment
plant that has not received adequate disinfection due to a malfunctioning treatment unit.
The County Public Health Directors can be contacted using the following
information:

Permit NC0080691
Current Information for Iredell, and Mecklenburg County Health Directors
Iredell County Health Director Mecklenburg County Health Director
318 Turnersburg Highway 249 Billingsley Road
Statesville, NC 28625 Charlotte, NC 28211
Phone Number: 704-878-5300 Phone number: 704-336-5103
Catawba County Health Director
3070 Eleventh Avenue Drive SE
Hickory, NC 28602
Phone Number: 828-695-5800
(b) Public Notification
The facility must notify the public of untreated wastewater spills. Wastewater
facility owners or operators must issue a press release after a discharge to surface waters
of 1,000 gallons within 48 hours of first knowledge of the spill by the owner/operator. The
press release must be issued to "all electronic and print news media outlets that provide
general coverage in the counties (Iredell, Mecklenburg, and Catawba) where the discharge
occurred." A copy of the press release must be maintained for one year by the
owner/operator. This press release is required in addition to the permit requirement of
contacting the North Carolina Division of Water Quality (DWQ).
If a discharge of 15,000 gallons or more reaches surface water, a public notice is required
in addition to the press release. The public notice must be placed in a newspaper having
general circulation in the County in which the discharge occurred and the county
immediately downstream. At a minimum the notice should be published in the newspaper
of general circulation in Iredell, and Mecklenburg Counties. If a discharge of 1,000,000
gallons of wastewater or more reaches surface waters, the DWQ regional office must be
contacted to determine in what additional counties, if any, a public notice must be
published. A copy of these public notices and proof of publication must be sent to the
DWQ to the attention of"Pretreatment, Emergency Response, and Collection Systems Unit"
at the letterhead address within 30 days of publication. The minimum content of the
notice is the location of the discharge, estimated volume, water body affected and steps
taken to prevent future discharges.
1 I

VWA 1. • Michael F.Easley,Govern 1t
O QG William G.Ross Jr.,Secretary
y
r North Carolina Department of Environment and Natural Resources /
� Alan W.Klimek,P.E.Director
. Division of Water Quality
April 7, 2005
Mr. Jerry Tweed
Heater Utilities, Inc.
202 MacKenan Court
Cary, North Carolina 27511
Subject: Compliance Evaluation Inspection
Windemere Subdivision WWTP
NPDES Permit No. NC0080691
Iredell County,NC
Dear Mr. Tweed:
Enclosed is a copy of the Compliance Evaluation Inspection Report for the
inspection conducted at the subject facility on March 31, 2005 by Mr. Barry Love of this
Office. Please inform the facility's Operator-in-Responsible Charge of our findings by
forwarding a copy of the enclosed report to him.
The report should be self-explanatory; however, should you have any questions
concerning this report, please do not hesitate to contact Mr. Love or me at [phone].
Sincerely,
(i I v1e..-,cC' A1 . ,,,,,, �,r'v,c 4_,... .
D. Rex Gleason, P.E.
Surface Water Protection Regional Supervisor
Enclosure
cc: Iredell County Health Department
BL
One hCarolina .'
,Naturally — t�`
N.C.Division of Water Quality,Mooresville Regional Office,610 East Center Avenue,Suite 301,Mooresville NC 28115 [phone] Customer
Service
1-877-623-6748

United States Environmental Protection Agency Form Approved.
EPA Washington,D.C.20460 OMB No.2040-0057
Water Compliance Inspection Report Approval expires 8-31-98
Section A: National Data System Coding(i.e., PCS)
Transaction Code NPDES yr/mo/day Inspection Type Inspector Fac Type
1 N 2 U 3 I NC0080691 111 121 05/03/31 I 17 181 C I 191 s 20 Li
Remarks 1—1 u
211IIIIIIIIIIIIIIIIIII III IIIIIIIIIIIIIIIIIIIIIII166
Inspection Work Days Facility Self-Monitoring Evaluation Rating B1 QA671 2.0 169 701 J 71 Li 72 Li 731 I 174 751 I I I I 1 1 1 80
Section B: Facility Data
Name and Location of Facility Inspected(For Industrial Users discharging to POTW,also include Entry Time/Date Permit Effective Date
POTW name and NPDES permit Number)
12:05 PM 05/03/31 00/09/01
Windemere WWTP
NCSR 1328 Heronwood Rd Exit Time/Date Permit Expiration Date
Sherrills Ford NC 28673 12:55 PM 05/03/31 05/03/31
Name(s)of Onsite Representative(s)/Titles(s)/Phone and Fax Number(s) Other Facility Data
///
John Allen Martin/ORC/704-489-9404/
Name,Address of Responsible Official/Title/Phone and Fax Number
�onnZBacted
Jerry H Tweed, VP,PO Drawer 4889 Cary NC 27519//919-467-8712/91946 17 8e
Section C: Areas Evaluated During Inspection(Check only those areas evaluated)
1111 Permit II Flow Measurement In Operations&Maintenance El Records/Reports
Self-Monitoring Program a Sludge Handling Disposal 111 Facility Site Review Effluent/Receiving Waters
111 Laboratory
Section D: Summary of Finding/Comments(Attach additional sheets of narrative and checklists as necessary)
(See attachment summary)
Name(s)and Signature(s)of Inspector(s) Agency/Office/Phone and Fax Numbers Date
Barr love
MRO WQ//704-663-1699 Ext.263/
Signature of Management Q A Reviewer Agency/Office/Phone and Fax Numbers Date
Richard M Bridgeman 704-663-1699 Ext.264/
EPA Form 3560-3(Rev 9-94)Previous editions are obsolete.

PV
permit Yes No NA NF
(If the present permit expires in 6 months or less). Has the permittee submitted a new application? ■ ❑ ❑ ❑
Is the facility as described in the permit?
Are there any special conditions for the permit? 0 ■ 0 0
Is access to the plant site restricted to the general public? ■ ❑ ❑ ❑
Is the inspector granted access to all areas for inspection? ■ ❑ ❑ 0
Comment:
Yes No NA NF
Operations&Maintenance
Does the plant have general safety structures in place such as rails around or covers over tanks,pits,or wells? ■ ❑ ❑ ❑
Is the plant generally clean with acceptable housekeeping? ■ ❑ ❑ ❑
Comment:
Yes No NA NF
Fgitali7ation Basins
Is aeration adequate? 1. 000
Is the basin free of bypass lines or structures to the natural environment? ■ ❑ ❑ ❑
Is the general housekeeping acceptable?
Is the basin free of excessive grease? ■ ❑ ❑ ❑
Are all pumps present?
Are all pumps operable? . 000
Are float controls operable?
Are audible and visual alarms operable? 0 ❑ ■ ❑
Is basin size/volume adequate? ■ ❑ ❑ ❑
Comment:An auto dialer warning system is used.
Yes No NA NF
Secondary Clarifier
Is the clarifier free of black and odorous wastewater? ■ 0 ❑ ❑
Is the site free of excessive buildup of solids in center well of circular clarifier? ❑ ❑ ■ ❑
Are weirs level? 11000
Is the site free of weir blockage?
Is the site free of evidence of short-circuiting? ■ D ❑ 0
Is scum removal adequate? ■ 0 ❑ ❑
Is the site free of excessive floating sludge? ■ ❑ ❑ ❑
00 . 0
Is the drive unit operational?
Is the sludge blanket level acceptable? ■ ❑ ❑ ❑
Is the return rate acceptable(low turbulence)? ■ 0 0 ❑
Is the overflow clear of excessive solids/pin floc? 0 0 0 •
Is the surface free of bulking?
Comment:
Yes No NA NF
Aeration Basins
Ext.Air
Mode of operation
Diffused
Type of aeration system
Is the basin free of dead spots? ■ ❑ ❑ 0
Are surface aerators and mixers operational? ❑ ❑ ■ D
Are the diffusers operational? ■ ❑ ❑ ❑
Is the foam the proper color for the treatment process? ■ ❑ ❑ ❑
Does the foam cover less than 25%of the basin's surface? ■ 0 ❑ ❑
00012
Is the DO level acceptable?

- 11114111
Aeration Basins Yes No NA NF
Are settleometer results acceptable? 00011
Comment:
Filtration(High Rate Tertiary) Yes No NA NF
Type of operation:
Is the filter media present? U
000
Is the filter surface free of clogging? 11000
Is the filter free of growth? • ❑
Is the air scour operational? U
000
Is the scouring acceptable? U
000
Is the clear well free of excessive solids and filter media? 11000
Does backwashing frequency appear adequate? U
000
Comment:
Disinfection Yes No NA NF
Type of system? Tablet
Are cylinders secured adequately? 0 0 . 0
Are cylinders protected from direct sunlight? 0 0 • 0
Is there adequate reserve supply of disinfectant? ❑ U
Is ventilation equipment operational? 0 0 • 0
Is ventilation equipment properly located? 0 0 • 0
Is SCBA equipment available on site? 0 0 • 0
Is SCBA equipment operational? 00 . 0
Is staff trained in operating SCBA equipment? 0 0 • 0
Is staff trained in emergency procedures? 0 0 • 0
Is an evacuation plan in place? 00 . 0
Are tablet chlorinators operational? U
000
•
Are the tablets the proper size and type? •
000
Number of tubes in use? 2
(Sodium Hypochlorite)Is pump feed system operational? 0 0 • 0
Is bulk storage tank containment area adequate?(free of leaks/open drains) 0 0 • 0
Is the level of chlorine residual acceptable? U
000
Is there adequate detention time •
000
Is the contact chamber free of growth,or sludge buildup? 1. 000
Comment:
De-chlorination Yes No NA NF
Type of system?
Is the feed ratio proportional to chlorine amount(1 to 1)? 0 • 0 0
Is storage appropriate for cylinders? 0 0 • 0
Is de-chlorination substance stored away from chlorine containers? U
000
Is ventilation operational? 0 0 • 0
Comment:
Are the tablets the proper size and type? 11000
Are tablet de-chlorinators operational? U
000
Number of tubes in use? 4
Comment:Feed ratio is 1:2(chlor to dechlor).

PV
Yes No NA NF
,Stancihy Power
Is automatically activated standby power available? 0 • 0 0
Is generator tested weekly by interrupting primary power source? 0 • 0 0
Is generator tested under load at least quarterly? U ❑ ❑ ❑
Was generator tested&operational during the inspection? 000 .
Do the generator(s)have adequate capacity to operate the entire wastewater site? U ❑ ❑ ❑
Does generator have adequate fuel?
Is there an emergency agreement with a fuel vendor for extended run on back-up power? 000 .
Comment:The generator is cranked on a monthly basis. Generator maintenance is contracted out.
Yes No NA NF
ahoratory
Are field parameters performed by certified personnel or laboratory? U ❑ ❑ ❑
Are all other parameters(exciuding field parameters)performed by a certified lab? U ❑ ❑ ❑
Is the facility using a contract lab? U ❑ ❑ ❑
Are analytical results consistent with data reported on DMRs? U ❑ ❑ ❑
Is proper temperature set for sample storage(kept at 1.0 to 4.4 degrees Celsius)? • ❑ ❑ ❑
Incubator(Fecal Coliform)set to 44.5 degrees Celsius+/-0.2 degrees? 0 0 • 0
Incubator(BOD)set to 20.0 degrees Celsius+/-1.0 degrees? 00 . 0
Comment:Water Tech Labs,Inc.is the contract lab. See the inspection report by Mr.Chet Whiting of the Laboratory
Certification Unit for further details.
Yes No NA NF
Flow Measurement-Effluent
Is flow meter used for reporting?
Is flow meter calibrated annually? U ❑ ❑ ❑
Is flow meter operating properly? U ❑ ❑ ❑
(If units are separated)Does the chart recorder match the flow meter? U ❑ ❑ ❑
Comment:The ISCO 4210 flow meter was last calibrated on July 15,2004 by Horizon Engineering&Consulting,Inc.
Yes No NA NF
Record Keeping
Are records kept and maintained as required by the permit? • ❑ ❑ ❑
Is all required information readily available,complete and current? U ❑ ❑ ❑
Are all records maintained for 3 years(lab.reg.required 5 years)? U ❑ ❑ ❑
Are analytical results consistent with data reported on DMRs? U ❑ ❑ ❑
Are sampling and analysis data adequate and include: U ❑ ❑ ❑
Dates,times and location of sampling •
Name of individual performing the sampling ■
Results of analysis and calibration •
Dates of analysis ■
Name of person performing analyses •
'Transported COCs III
Plant records are adequate,available and include U ❑ ❑ ❑
O&M Manual CI
As built Engineering drawings 0
Schedules and dates of equipment maintenance and repairs •
Are DMRs complete:do they include all permit parameters? U ❑ ❑
Has the facility submitted its annual compliance report to users? 0 0 0 •
(If the facility is=or>5 MGD permitted flow)Do they operate 24/7 with a certified operator on each shift? 0 0 • 0
Is the ORC visitation log available and current? U ❑ ❑ ❑
Is the ORC certified at grade equal to or higher than the facility classification? U ❑

- 14411
Record Keeoinq Yes No NA NF
Is the backup operator certified at one grade less or greater than the facility classification? 11000
Is a copy of the current NPDES permit available on site? 5 ❑
00
Is the facility description verified as contained in the NPDES permit? 5
000
Does the facility analyze process control parameters,for example:MLSS,MCRT,Settleable Solids,DO,Sludge • 000
Judge,pH,and others that are applicable?
Facility has copy of previous year's Annual Report on file for review? 000 .
Comment:DMR's were reviewed for the period of February 2004 through January 2005. No monitoring or limit violations
were reported for the period.
FM.tent Sampling YPs No NA NF
Is composite sampling flow proportional? 5 ❑
0
Is sample collected below all treatment units? • ❑
Is proper volume collected? 5 ❑
Is the tubing clean? •
000
Is proper temperature set for sample storage(kept at 1.0 to 4.4 degrees Celsius)? 5
000
Is the facility sampling performed as required by the permit(frequency,sampling type representative)? 1. 000
Comment:
Aerobic Digester Yes No NA NF
Is the capacity adequate? 5
000
Is the mixing adequate? 11000
Is the site free of excessive foaming in the tank? U
000
Is the odor acceptable? •
000
Comment:
Fill!ent Pipe Yes No NA NF
Is right of way to the outfall properly maintained? U
000
Are receiving water free of solids and floatable wastewater materials? 0 0 0 •
Are the receiving waters free of solids/debris? 0 0 0 •
Are the receiving waters free of foam other than a trace? 0 0 0 •
Are the receiving waters free of sludge worms? 0 0 0 •
If effluent (diffuser pipes are required) are they operating properly? 0 0 • 0
Comment:The outfall is subsurface into Lake Norman.

A46
O7 W AT�9 Michael F.Easley et,vernor
� QG William G.Ross Jr..Secretary -
CID y North Carolina Department of Environment and Natural Resources
; r
i Alan W.Klimek.P.E.Director
O ? . Division of Water Quality
Coleen H.Sullins.Deputy Director
Division of Water Quality
May 11, 2004
Mr. Jerry Tweed
Heater Utilities, Inc.
202 MacKenan Court
Cary,North Carolina 27511
Subject: Compliance Evaluation Inspection •
Windemere Subdivision WWTP
NPDES Permit No. NC0080691
Iredell County,NC
Dear Mr. Tweed:
Enclosed is a copy of the Compliance Evaluation Inspection Report for the inspection
conducted at the subject facility on May 6, 2004 by Mr. Barry Love of this Office. Please
inform the facility's Operator-in-Responsible Charge of our findings by forwarding a copy of
the enclosed report to him.
The report should be self-explanatory; however, should you have any questions
concerning this report, please do not hesitate to contact Mr. Love or me at [phone].
Sincerely,
c
\-, D. Rex Gleason, P.E.
Water Quality Regional Supervisor
Enclosure
cc: Iredell County Health Department
BL
SZA
Nao'rthCarolina
Naturally `�:DENR.
aturally Division of Water Quality, Mooresville Regional Office, 919 North Main Street. Mooresville NC 28115 [phone] Customer Service
1-877-623-6748

} vnfl!'O JIa11I"A.tnv"onmenie.-,vleaAiVi ..aenc.• , +
1 1—.1 / a 1 1
..z c ._3 t :;ai ivy if fspec io 1 r1GL/o L i
11
i Secton A: (National Data System(Amino ii.e.. F- .Si i
I Transaction Code NPDES yr/mo/day Inspection Type Inspector i=ac Type I
lujI J
1 I N 2 31 NC0080691 1 11 121 04/05/06 17 19}O i 19 Ls o0 u!
De..�rkc 1 U 1
1111IIIIIIIIIIIIIIIIIIIIIIIIIIIII11111IIII IIII III
Inspection Work Days Facility Self-Monitoring Evaluation Rating B1 QA Reserved I
67 I 3.0 169 70 I I 71 U 72 LI 731 I 1 74 75I I I I I I I I g0
Section 8: Facility Data
• Name and Location of Facility Inspected(For Industrial Users discharging to POTW,also include Entry Time/Date Permit Effective Date
POTW name and NPDES permit Number)
Wirdemere WWTP
09:05 AN. 04/05/06 0/09/01
NCSR 1328 (Heronwood Rd) Exit Time/Date Permit Expiration Date
Sherrills Ford NC 28673 09:45 AN 04/05/06 25/C3/31
Name(s)of Onsite Representative(s)Tties(s)/Phone and Fax Number(s) Other Facility Data
John Allen Martin/ORC/704-489-9404/
Tony Parker//704-489-9401 /
Name,Address of Responsible OfficiaUTItle/Phone and Fax Number
Jerry E Tweed,PO Box 4889 Cary NC 27519//919-467-7854/ Contacted
No
Section C: Areas Evaluated During Inspection(Check only those areas evaluated)
111 Permit U Flow Measurement IN Operations&Maintenance II Records/Reports
Ill Self-Monitoring Program II Sludge Handling Disposal U Facility Site Review U Effluent/Receiving Waters
• Laboratory
Section D: Summary of Finding/Comments(Attach additional sheets of narrative and cheddists as necessary)
(See attachment summary)
Name(s)and Signature(s)of Inspector(s) Agency/Office/Phone and Fax Numbers Date
Barry F Love MRO WQ//704-663-1699/704-663-6040
Signature of Management Q A Reviewer Agency/Office/Phone and Fax Numbers Date
R_chard M Bridgeman 704-663-1699/764-663-66040
EPA Form 3560-3(Rev 9-94)Previous editions are obsolete.

Permit: NC0080691 Owner - Facility: Heater Utilities Inc - Windemere WWTP
Inspection Date: 05/06/04 Inspection Type: Compliance Evaluation
Permit Yes Nn NA NF
(If the present permit expires in 6 months or less). Has the permittee submitted a new application? 0 0 • 0
Is the facility as described in the permit? • 0 0 0
Are there any special conditions for the permit? 0 • 0 0
Is access to the plant site restricted to the general public? 11000
Is the inspector granted access to all areas for inspection? • 0 0 0
Comment:
Ooeratinns & Maintenance Yes NO NA NF
Does the plant have general safety structures in place such as rails around or covers over tanks, pits, or wells? • ❑ ❑ ❑
Is the plant generally clean with acceptable housekeeping? 11000
Comment:Plant appeared very well maintained.
par Scrnens Yos Nn NA NF
Type of bar screen
a.Manual U
b.Mechanical 0
Are the bars adequately screening debris? • 0 0 0
Is the screen free of excessive debris? • ❑ ❑ ❑
Is disposal of screening in compliance? S ❑ ❑ ❑
Is the unit in good condition? . 0 0 0
Comment:
Fnualbatinn Basins Yes Nn NA NF
Is aeration adequate? • 0 0 ❑
Is the basin free of bypass lines or structures to the natural environment? • 0 0 ❑
Is the general housekeeping acceptable? 1. 000
Is the basin free of excessive grease? ' ❑ 0 0
Are all pumps present? . ❑ ❑ ❑
Are all pumps operable? ■ 0 0 0
Are float controls operable?
Are audible and visual alarms operable? ❑ 0 0 .
Is basin size/volume adequate? . ❑ ❑ ❑
Comment:
Secondary Clarifier Yes Nn NA NF
Is the clarifier free of black and odorous wastewater? • ❑ 0 ❑
Is the site free of excessive buildup of solids in center well of circular clarifier? 0 0 • 0
Are weirs level? ■ ❑ 0 0
Is the site free of weir blockage? • 0 0 0
Is the site free of evidence of short-circuiting?
Is scum removal adequate? 11000
Is the site free of excessive floating sludge?
Is the drive unit operational? . 0 0 ❑
Is the sludge blanket level acceptable? ■ ❑ ❑ ❑
Is the return rate acceptable (low turbulence)? • 0 0 0
Is the overflow clear of excessive solids/pin floc? . 0 0 ❑
Is the surface free of bulking ? II 0 CI 0
Comment:Duckweed was covering much of the water surface in the clarifier.

Permit: NC0080691 Owner-Facility: Heater Utilities Inc-Windemere WWTP
Inspection Date: 05/06/04 Inspection Type: Compliance Evatuation
Aeration Basins Yes Nn NA NF
Mode of operation Ext.
Air
Type of aeration system Diffused
Is the basin free of dead spots? ■ ❑ ❑ ❑
Are surface aerators and mixers operational? 0 0 ■ 0
Are the diffusers operational?
• ❑ ❑ ❑
Is the foam the proper color for the treatment process? ■ ❑ ❑ ❑
Does the foam cover less than 25%of the basin's surface? ■ ❑ ❑ ❑
Is the DO level acceptable? ❑ 0 0 ■
Are settleometer results acceptable? 0 0 0 ■
, Comment:
Filtration(High Rate Tertiaryl Yes No NA NF
Type of operation:
Down flow
Is the filter media present? . 0 0 0
Is the filter surface free of clogging? 11000
Is the filter free of growth? ■ ❑ ❑ ❑
Is the air scour operational? 0
❑ ■ ❑
Is the scouring acceptable? 00110
Is the clear well free of excessive solids and filter media? 00011
Does backwashing frequency appear adequate? ■ ❑ 0
0
Comment:
Disinfection Yes No NA NF
Type of system?
Tablet
Are cylinders secured adequately? ❑ ❑ ■ ❑
Are cylinders protected from direct sunlight? 0 0 ■ 0
Is there adequate reserve supply of disinfectant? ■ 0 ❑ 0
Is ventilation equipment operational? 0 0 ■ ❑
Is ventilation equipment properly located?
Is SCBA equipment available on site? 00 . 0
Is SCBA equipment operational? 0 0 ■ 0
Is staff trained is operating SCBA equipment? 0 0 ■ 0
Is staff trained in emergency procedures? 0 0 ■ 0
Is an evacuation plan in place? 00 . 0
Are tablet chlorinators operational? ■ ❑ ❑ ❑
Are the tablets the proper size and type? 0000
Number of tubes in use?
2
(Sodium Hypochlorite)Is pump feed system operational? 0 0 ■ 0
Is bulk storage tank containment area adequate?(free of leaks/open drains) ❑ ❑ • ❑
Is the level of chlorine residual acceptable? ■ ❑ ❑ ❑
Is there adequate detention time . 0 0 0
Is the contact chamber free of growth,or sludge buildup? ■ ❑ ❑ ❑
Comment:
De-chlorinatinrt Yes Nn NA NF
Type of system?
icJ1L't
Is the feed ratio proportional to chlorine amount(1 to 1)? 0 0 11 0

Permit: NC0080691 Owner-Facility: Heater Utilities Inc-Windemere WWTP
Inspection Date: 05/06/04 Inspection Type: Compliance Evaluation
De-chlorination Yes Nn NA NF
Is storage appropriate for cylinders? 0 El •
El
Is de-chlorination substance stored away from chlorine containers? • 000
Is ventilation operational? 001. 0
Comment:
Are the tablets the proper size and type? • 000
Are tablet de-chlorinators operational?
Number of tubes in use? 4
Comment:
Standby Power Yes No NA NF
Is automatically activated standby power available? 00011
Is generator tested weekly by interrupting primary power source? 000 .
Is generator tested under load at least quarterly? 0 El 0
•
Was generator tested&operational during the inspection? 000 .
Do the generator(s)have adequate capacity to operate the entire wastewater site?
Does generator have adequate fuel? ❑
Is there an emergency agreement with a fuel vendor for extended run on back-up power? 0130M1
Comment:DTE Energy of York,SC services generators. Generator is checked on a monthly basis.
LaboratoAL Yes No NA NF
Are field parameters performed by certified personnel or laboratory? 0 0
Are all other parameters(excluding field parameters)performed by a certified lab? • 0
0 CI
Is the facility using a contract lab? • 0
El El
Are analytical results consistent with data reported on DMRs?
Is proper temperature set for sample storage(kept at 1.0 to 4.4 degrees Celsius)? • 000
Incubator(Fecal Cofrform)set to 44.5 degrees Celsius+/-02 degrees? 0 U
Incubator(BOD)set to 20.0 degrees Celsius+/-1.0 degrees? 00011
Comment:Contract lab is Water Tech Labs,Inc.
Flow Measurement-Fffluent Yes No NA NF
Is flow meter used for reporting? 11000
Is flow meter calibrated annually? • 0 0 0
Is flow meter operating property? . 000
(If units are separated)Does the chart recorder match the flow meter? 1• 000
Comment:ISCO 4210 flow meter was last calibrated on July 15,2003.
Record Keening Yes Nn NA NF
Are records kept and maintained as required by the permit? • 000
Is all required information readily available,complete and current? • 1300
Are all records maintained for 3 years(lab.reg.required 5 years)? • 000
Are analytical results consistent with data reported on DMRs? N
000
Are sampling and analysis data adequate and include: • 0 0 0
Dates,times and location of sampling ■
Name of individual performing the sampling
Results of analysis and calibration ■
Dates of analysis .
Name of person performing analyses N
Transported COCs ■

Permit: NC0080691 Owner-Facility: Heater Utilities Inc-Wtndemere VVVVTP
Inspection Date: 05/06/04 Inspection Type: Compliance Evaluation
Record Keening Yes No NA NF
Plant records are adequate,available and include ■
000
O&M Manual �
As built Engineering drawings
0
Schedules and dates of equipment maintenance and repairs ■
Are DMRs complete:do they include all permit parameters? ■
000
Has the facility submitted its annual compliance report to users? ■
(If the facility is=or>5 MGD permitted flow)Do they operate 24/7 with a certified operator on each shift?
Is the ORC visitation log available and current? .
000
Is the ORC certified at grade equal to or higher than the facility classification? .
000
Is the backup operator certified at one grade less or greater than the facility classification? 11000
Is a copy of the current NPDES permit available on site? ■
000
Is the facility description verified as contained in the NPDES permit? ■
Does the facility analyze process control parameters,for example:MLSS,MCRT,Settleable Solids,DO,Sludge • 000
Judge,pH,and others that are applicable?
Facility has copy of previous year's Annual Report on file for review? ■
Comment:DMR's were reviewed for the period of February 2003 through January 2004. All monitoring frequencies
were correct,and no limit violations were reported.
Fffluent Semnling
Yam; No NF
Is composite sampling flow—proportional? ■
000
Is sample collected below all treatment units? •
Is proper volume collected? ■ 0 0 ❑
Is the tubing clean? D 0
o ■
Is proper temperature set for sample storage(kept at 1.0 to 4.4 degrees Celsius)? O O 0 ■
Is the facility sampling performed as required by the permit(frequency,sampling type representative)? a 0
Comment:
Aerobic Digester Yes Mn NA NF
Is the capacity adequate? ■ CI 0
0
Is the mixing adequate? 1. 000
Is the site free of excessive foaming in the tank? ■ 0
0 CI
Is the odor acceptable? . 0
0
0
Comment:
Effluent Pine Yes Mn NA NF
Is right of way to the outfall properly maintained? .
000
Are receiving water free of solids and floatable wastewater materials? 0 0 0 ■
Are the receiving waters free of solids/debris? 0 0 0 ■
Are the receiving waters free of foam other than a trace? ■
Are the receiving waters free of sludge worms? 0 0 0 .
If effluent (diffuser pipes are required) are they operating properly? 0 0 .
Comment:Ouffall is subsurface into Catawba River(Lake Norman).

p1.7.
wArFR
Michael F.Easley
yGovemor
William G.Ross,Jr.,Secretary
O — North Carolina Department of Environment and Natural Resources
Alan W.Klimek,P.E.,Director
Division of Water Quality
•
February 21, 2003
Mr. Jerry Tweed
Heater Utilities, Inc.
P.O. Drawer 4889
Cary, North Carolina 27519
Subject: Compliance Evaluation Inspection
Windemere Sub. WWTP
NPDES Permit No. NC0080691
Iredell County, NC
Dear Mr. Tweed:
•
Enclosed please find a copy of the Compliance Evaluation Inspection Report for the
inspection conducted at the subject facility on February 11, 2003, by Mr. Wes Bell of this Office.
Please inform the facility's Operators-in-Responsible Charge of our findings by forwarding a copy
of the enclosed report.
The report should be self-explanatory; however, should you have any questions concerning
the report, please do not hesitate to contact Mr. Bell or me at [phone].
Sincerely,
1'r A-.., cQ CS�l c✓(��- .cam.-,
D. Rex Gleason, P.E.
Water Quality Regional Supervisor
Enclosure
cc: Iredell County Health Department
WB
•
47,6 Customer Service Mooresville Regional Office,919 North Main Street,Mooresville,NC 28115 PHONE [phone]
NCDENR 1 800 623-7748 FAX [phone]

United States Environmental-Protection Agency Fomt Approved.
EPA Washington,D.C.20460 OMB No.2040-0057
Water Compliance Inspection Report Approval expires 8-31-98
Section A: National Data System Coding(i.e.,PCS)
Transaction Code NPDES yr/mo/day Inspection Type Inspector Fac Type
1 � � 2 LI 3I NC0080691 I 11 12u 03/02/11
Remarks U I17 18 �_� 191_ u
� 20�_�
lJ
211 I I I I I I I 1 1 1 1 1 1 1 1 1 1 1 1 l l I I 1 1 1 1 1 1 1 1 1 1 I. 1 III I I I I I I 1166
Inspection Work Days Facility Self-Monitoring Evaluation Rating B1 QA Reserved
67 I 1.5 169 70 I I 71 y l„ LJ
i 72 I„i 731II74 751 1 I I I 1 I 180
lJ Section B: Facilityli Data
Name and Location of Facility Inspected(For Industrial Users discharging to POTW,also include Entry Time/Date Permit Effective Date
POTW name and NPDES permit Number)
01:30 PM 03/02/11 00/09/01
Windemere WWTP
NCSR 1328 (Heronwood Rd) Exit Time/Date Permit Expiration Date
Sherrills Ford NC 28673 02:36 PM 03/02/11 05/03/31
Name(s)of Onsite Representative(s)Ttles(s)/Phone and Fax Number(s) Other Facility Data
John Allen Martin/ORC/828-256-4187/
Delbert Likins//704-489-9401/
Tony Parker//7044899404232/
Name,Address of Responsible OfficiaUTitle/Phone and Fax Number
Contacted
Jerry H Tweed,P0 Box 4889 Cary NC 27519//919-467-7854/
No
Section C: Areas Evaluated During Inspection(Check only those areas evaluated)
Permit Flow Measurement Operations & Maintenance Records/Reports
Self-Monitoring Program Sludge Handling Disposal Facility Site Review Effluent/Receiving Waters
Laboratory
Section D: Summary of Finding/Comments(Attach additional sheets of narrative and checklists as necessary)
RECORDS/REPORTS:
DMRs, chain of custody forms, daily operation & maintenance loos, calibration data, and process control
data were reviewed. The calibration data and sample analysis documentation (sample times, etc.) for
several months pior to November 2002 could not be located. Heater Utilities, Inc. is in the process of
(cont.)
Name(s)and Signature(s)of Inspector(s) Agency/Office/Phone and Fax Numbers Date
Wesley N Bell MRO WQ//704-663-1699/704-663-6040
3 J/e' 3
Signature of Management Q A Reviewer Agency/Office/Phone and Fax Numbers Date
EPA Form 3560-3(Rev 9-94)Previous editions are obsolete.

NPDES yr/mo/day Inspection Type (cont.)
3I NC0080691 111 12 03/02/11 117 18
Section D: Summary of Finding/Comments(Attach additional sheets of narrative and checklists as necessary)
retrieving this missing documentation from the previous ORC (as of 8/7/02) . All calibration data and
sample analysis documentation in the newly developed log book effective November 2002 were well
maintained. Please be advised that the permit requires the permittee to retain all monitoring
information (including calibration data) for a period of three years.
FACILITY SITE REVIEW/OPERATIONS & MAINTENANCE:
The facility appeared to be well operated and maintained. No odor was detected at or around the facility
at the time of the inspection. The process control program consists of dissolved oxygen, pH, and
settleability tests. Sludge wasting is based on the settleability tests. The on-site backup generator
was well maintained. The facility maintains two lift stations equipped with telemetry and audible and
visual alarm systems. The lift stations are inspected at least one to two times per week. The facility
is appropriately staffed with certified operators.
LABORATORY:
All of Heater Utilities, Inc. wastewater treatment facilities with NPDES Permits (MRO region) have been
issued a laboratory certification (No. 5035) to perform on-site field analyses. All laboratory
instruments appeared to be properly calibrated.
SELF-MONITORING PROGRAM:
Self-monitoring reports were reviewed for the period of December 2001 through November 2002, inclusive.
No limit violations were reported and all monitoring frequencies and locations appeared correct.
Numerous discrepancies were noted in the documentation of the on-site sample analysis data (sample times,
etc.) and in the transcription process (incorect flows, DO and temperature values) ; however, no
discrepancies were found in newly incorporated log book effective November 2002.
EFFLUENT/RECEiVING STREAM:
The effluent appeared clear with no floatable solids or foam. The receiving stream was not evaluated.
FLOW MEASUREMENT:
The effluent is measured continuously by an ultrasonic flow meter with totalizer and strip chart
recording. The flow meter was last calibrated by Horizon Engineering & Consulting, Inc. on 7/29/02. The
flow meter is calibrated on an annual basis.
SLUDGE DISPOSAL:
Sludge is removed by Liquid Waste, Inc. of Charlotte, N.C. and disposed at either an approved land
application site (Wadesboro, N.C.) or a CMU WWTP.

Performance Annu
1. General Information
Facility/System Name:
Responsible Entity:
it" Rep ort
OE-ii _ ,NAiZR IIII)A N
Windemere/Heronwood
Heater Utilities, Inc.
Person in Charge/Contact: Jerry Tweed
Applicable Permit (s): NCO080691
Description of Collection System or Treatment Process:
This 0.090 mgd wastewater treatment facility consists of a bar screen,
flow equalization basin, dual aeration basins and clarifiers, tertiary sand
filter, tablet chlorination and dechlorination, sludge digester, a continuous
flow meter, effluent pumps, post aeration and standby t_ ower generator.
II. Performance
Text Summary of System Performance for Calendar Year 2001
This wastewater treatment plant has consistently met the discharge
permit limits.
r IM
3
Y

List (by month) any violations of permit conditions or other environmental
regulations. Monthly lists should include discussion of any environmental
impacts and corrective measures taken to address violations.
January The daily Fecal Coliform maximum limit of 400 colonies per
100 ml was exceeded by a single sample result of 465 colonies
per 100 ml. The blowers were adjusted.
February Compliant
March Compliant
April Compliant
May Compliant
June Compliant
July Compliant
August Compliant
September Compliant
October Compliant
November Compliant
December Compliant
III. Notification
Our customers received a message on their bills regarding the availability of
this report upon request and a notebook containing these reports is located in
the appropriate Customer Service office.

iv. Certification
I certify under penalty of law that this report is complete and accurate to the
best of my knowledge. I further certify that this report has been made
available to the users or customers of the named system and that those users
have been notified of its availability.
onsi Person Date
e: Vice President
Entity: Heater Utilities, Inc.

Performance Annual Report;2
I. General Information ?OIN1 SOURCE BRANCH
Facility/System Name: Windemere/Heronwood
Responsible Entity: Heater Utilities, Inc.
Person in Charge/Contact: Jerry Tweed
Applicable Permit (s): NCOO8O691
Description of Collection System or Treatment Process:
This 0.090 mgd wastewater treatment facility consists of a bar screen,
flow equalization basin, dual aeration basins and clarifiers, tertiary sand
filter, tablet chlorination and dechlorinationi sludge digester, a continuous
flow meter, effluent pumps, post aeration and standby power generator.
II. Performance
k.4, Text Summary of System Performance for Calendar Year 2001
This wastewater treatment plant has consistently met the discharge
permit limits.
ENVTONVIENT
A .'::SOU CES
w-'fi.;..OFFICE
DEC 1 0 2002
Ai vECiION

List (by month) any violations of permit conditions or other environmental
regulations. Monthly lists should include discussion of any environmental
impacts and corrective measures taken to address violations.
January The daily Fecal Coliform maximum limit of 400 colonies per
100 ml was exceeded by a single sample result of 465 colonies
per 100 ml. The blowers were adjusted.
February Compliant
March Compliant
April Compliant
May Compliant
June Compliant
July Compliant
August Compliant
September Compliant
October Compliant
November Compliant
•
December Compliant
III. Notification
Our customers received a message on their bills regarding the availability of
this report upon request and a notebook containing these reports is located in
the appropriate Customer Service office.

Iv. Certification
I certify under penalty of law that this report is complete and accurate to the
best of my knowledge. I further certify that this report has been made
available to the users or customers of the named system and that those users
have been notified of its availability.
keL7cb,
R onsi Person Date
e: Vice President
Entity: Heater Utilities, Inc.

F WATF
O�� 9OG Michael F.Easley
Governor
v� William G.Ross,Jr.,Secretary
> Department of Environment and Natural Resources
1 1 'c Gregory J.Thorpe,Ph.D.,Acting Director
Division of Water Quality
February 7, 2002
Mr. Jerry Tweed
Heater Utilities, Inc.
P.O. Drawer 4889
Cary,North Carolina 27519
Subject: Compliance Evaluation Inspection
Windemere Sub. WWTP
NPDES Permit No. NC0080691
Iredell County,NC
Dear Mr. Tweed:
Enclosed please find a copy of the Compliance Evaluation Inspection Report for the
inspection conducted at the subject facility on January 31, 2002, by Mr. Wes Bell of this Office.
Please inform the facility's Operators-in-Responsible Charge of our findings by forwarding a copy
of the enclosed report.
The report should be self-explanatory; however, should you have any questions concerning
the report,please do not hesitate to contact Mr. Bell or me at [phone].
Sincerely,
1,41
D. Rex Gleason, P.E.
Water Quality Regional Supervisor
Enclosure
cc: Iredell County Health Department
WB
AT
KlEbENR
Customer Service Division of Water Quality 919 North Main Street Mooresville, NC 28115 Phone [phone]
1 800 623-7748 Fax [phone]

ft,,,,, US Environmental Protection Agency,Washington,D.C.,20460 Form Approved.
srz.,, Water Compliance Inspection Report l i OMB No.2040-0057
Approval Expires 8-31-98
4 NC Division of Water Quality/Mooresville Regional Office NCDENR
Section A:National Data System Coding
Transaction Code NPDES No. Yr/Mo/Day Inspection Type Inspector Facility Type
N 5 NC0080691 02/01/31 C S 2
Remarks:
Inspection Work Days Facility Evaluation Rating BI QA Reserved
1.5 3 N N
Section B:Facility Data
Name and Location of Facility Inspected: Entry Time: Permit Effective Date:
Heater Utilities,Inc.,Windemere Subdivision WWTP 1:00 pm 00/09/01
Heronwood Road
east Monbo Exit Time/Date: Permit Expiration Date:
Iredell County,North Carolina 3:14 pm 05/03/31
02/01/31
Name(s)of On-Site Representative(s)/Title(s)/Phone No(s)/Fax No(s):
Mr.David Abernathy/ORC/704-489-9401
Mr.Tony Parker/Wastewater Compliance Coordinator/704-489-9401
Name and Address of Responsible Official: Title:Vice President
Mr.Jerry Tweed
Heater Utilities,Inc. ,
P.O.Drawer 4889 Phone No: Contacted?
Cary,North Carolina 27519 919-467-7854 No
Section C:Areas Evaluated During Inspection(Check only those areas evaluated)
X Permit X Flow Measurement X Operations&Maintenance X Sewer Overflow
X Records/Reports X Self-Monitoring Program X Sludge Handling/Disposal Pollution Prevention
X Facility Site Review Compliance Schedules Pretreatment Multimedia
X Effluent/Receiving Waters X Laboratory Storm Water Other:
Section D:Summary of Findings/Comments
See Attached Sheet(s) for Summary.
Name(s)and Signature(s)of Inspectors: Agency/Office/Telephone No: Date:
Wes Bell ``4;/...i2 6h�, V I NCDWQ/MOORESVILLE/[phone] 2/6/02
Date:
Signature of Management QA Reviewer: Agency/Office/Phone&Fax No: Date:
EPA Form 3560-3(Rev.9-94)Previous editions are obsolete

Windemere Subdivision WWTP
Page Two
The facility was last inspected by Wes Bell of this office on April 25, 2002.
PERMIT:
The permit authorizes the continued operation of an existing 0.090 MGD wastewater
treatment system consisting of a bar screen, flow equalization basin, dual aeration tanks, dual
clarifiers,tertiary sand filter,chlorine tablet disinfection,aerated sludge holding tank,dechlorination,
flow measuring device with a totalizer, post aeration, and standby power generator. The permit
adequately describes the WWTP.
The permit for this facility became effective 9/1/00 and expires on 3/31/05.
RECORDS AND REPORTS:
The Operator-in-Responsible Charge(ORC)/daily operation/maintenance log,process control
data, and the calibration log were reviewed during the inspection. The records were organized and
no deficiencies were found.
FACILITY SITE REVIEW/OPERATIONS & MAINTENANCE:
At the time of inspection the facility appeared to be well maintained and the treatment units
were operating properly. The mixed liquor appeared to be well mixed and adequately oxygenated.
The standby generator is checked on a monthly basis and serviced annually. A process control
program consists of dissolved oxygen(DO),MLSS,MLVSS, settleability tests, and sludge blanket
measurements. Sludge wasting is based on sludge age. The ORC was very knowledgeable of the
treatment processes and equipment used at the facility.
Heater Utilities' personnel maintain and inspect two lift stations (for this collection system)
approximately three times per week. The lift stations are equipped with telemetry and audible and
visual alarm systems. Heater Utilities has access to portable generators for standby power.
The facility is staffed with one Grade III ORC. A certified back-up operator has been
designated and is available when the ORC is unable to visit the facility.
LABORATORY:
Water Tech Labs, Inc. (Certification #50) in Granite Falls, N.C. has been contracted to
provide analytical support. The laboratory was not evaluated during this inspection.
The pH,TRC,and DO meters and thermometer appeared to be properly calibrated;however,
the ORC was informed that additional documentation will now be required due to the new laboratory
regulations that became effective on 10/1/01. The ORC and staff should view the Division's
Laboratory Certification Unit's website that contains the technical guidance for field parameter
testing (including proper instrument calibration and appropriate documentation) at
www.esb.enr.state.nc.us/lab/field parmguide.htm. Mr. Chet Whiting with the Division's Laboratory
Certification Unit can be contacted at 704-663-1699 ext. 297 for additional guidance.

Windemere Subdivision WWTP
Page Three
EFFLUENT/RECEIVING WATERS:
The effluent discharge was clear with no suspended solids or foam. The facility discharges
into the Catawba River, which is a WS-IV and B CA water in the Catawba River Basin. The
receiving stream was not evaluated during the inspection.
SELF-MONITORING PROGRAM:
Self-monitoring reports were reviewed for the period March 2001 through October 2001,
inclusive.No limit violations were reported. No flow was reported on March 31,2001. An amended
DMR will be resubmitted. All monitoring frequencies were correct.
The start and end times for the composite samples were not documented as required by 15A
North Carolina Administrative Code (NCAC) 2B .0506(b)(3)(F). In addition,the ORC indicated
that the composite sampler's temperature was not documented to ensure the samples were being
properly preserved (while sampling)within 1-4.4 degrees Celsius. The Heater Utilities staff have
initiated immediate corrective action.
Composite samples are collected flow proportionately. All on-site parameters appeared to
have been collected and analyzed within the required holding times.
FLOW MEASUREMENT:
Flow is measured continuously by means of an ultrasonic flow meter with totalizer and strip
chart recording. The flow meter is calibrated annually by ISI Instrumentation Services, Inc. The
flow meter was last calibrated on 8/22/01.
SLUDGE DISPOSAL:
Sludge is removed by Roberts Septic Service in Maiden,N.C. and disposed at the City of
Newton WWTP.
SEWER OVERFLOW:
Please be advised that pursuant to Part II, Section E of your NPDES permit, and North
Carolina Administrative Code (NCAC) 15A 2B .0506 (a)(2), any failure of a collection, pumping
station or treatment facility resulting in a bypass without treatment of all or any portion of the
wastewater shall be reported to the central office or the appropriate regional office (Mooresville
Regional Office 704-663-1699) as soon as possible but no later than 24 hours from the time the
permittee became aware of the bypass. Overflows and spills occurring outside normal business
hours may also be reported to the Division's Emergency Response personnel at 800-662-7956, 800-
858-0368, or 919-733-3300.A written report shall also be provided within five(5)days of the time
of the incident. The report shall contain a description of the bypass, and its cause; the period of the
bypass,including exact dates and times,and if the bypass has not been corrected,the anticipated time
it is expected to continue; and steps taken(or planned)to reduce, eliminate, and prevent recurrence
of the similar events. Any spill that reaches surface waters (i.e. any spill that reaches any water
already present in a conveyance, stream, ditch, etc...) or any spill greater than 1,000 gallons on the
ground that does not reach surface waters must be reported.

Windemere Subdivision WWTP
Page Four
SEWER OVERFLOW cont'd:
An adequate spill response for those spills reaching surface waters should include an
evaluation downstream of the point at which the spill entered surface waters to determine if a fish
kill occurred. The evaluation should also include the collection of upstream dissolved oxygen and
pH measurements for background information and dissolved oxygen and pH measurements at
multiple points downstream of the entry point to document any negative impact. Failure to report
the bypass of collection system,pumping station or treatment facility subjects violators to penalties
of up to $25,000.00 per day per violation.

B. K. BARRINGER & ASSOCIATES, P.A. V(
Suite 104 Westfield Center Architecture
125 East Plaza Drive 7( Engineering
Mooresville, North Carolina 28115 Planning
Telephone [phone] Fax [phone] p�J ���
December 4, 1998 $EP 8 1999 DIV. OF 1NAT7ER
DIRECTOR' I � ;^'�
Mr. A. Preston Howard, Jr., PE, Director
NCDEHNR - DEM
Post Office Box 29535
Raleigh, NC 27626-0535
RE: Pressure Sewer Extension r.��� ,
Windemere Island Subdivision
Iredell County, NC "'�"
ated December 14, 1995 _ ,!1_, .�
ENGINEER'S CERTIFICATION
I, Donald L. Munday, as a duly registered Professional Engineer in the State of
North Carolina, having been authorized to observe periodically the construction
of the project, Windemere Island Subdivision Pressure Sewer Extension, Iredell
County, NC for Water's Edge Properties, hereby state that, to the best of my
abilities, due care and diligence was used in the observation of the construction
such that the construction was observed to be built within substantial
compliance and intent of the approved plans and specifications.
Yours truly,
B. K. BARRINGER & ASSOCIATES, P.A. ��tttt""""'tttt,,,t
..•
t 1/0/,7'fl- 74r
I Munday, =/ `17327 :
84%.
Donald L. PE '
N. C. Registration No. 17327 �s,,Q,�• ��NE�Q;�P.����
,
DLM:sgw ,,,, µ .
cc: Iredell County Inspection Department
Water's Edge Properties, Inc.
D:\FILES\W INDEMER\CERTSEW.W I