NCS000421_High Point MS4 Self Audit_20200910

MUNICIPAL SEPARATE STORM SEWER SYSTEM (MS4)
PROGRAM SELF-AUDIT REPORT
NPDES PERMIT NO. NCS000421
HIGH POINT, NORTH CAROLINA
Davidson, Forsyth, Guilford and Randolph Counties
Audit Dates: May 19, 2020
Report Date: September 9, 2020
North Carolina Department of Environmental Quality
Division of Energy, Mineral & Land Resources Stormwater Program
512 N. Salisbury Street, 9th floor
1612 Mail Service Center
Raleigh, NC 27699-1612

MS4 Permit Self-Audit Report
High Point, NC: NPDES Permit No. NCS000421
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Audit Date: May 19,2020 i

MS4 Permit Self-Audit Report
High Point, NC: NPDES Permit No. NCS000421
TABLE OF CONTENTS
Self-Audit Details 1
Permittee Information 2
Supporting Documents 3
Program Implementation, Documentation &Assessment 4
Public Education and Outreach 8
Public Involvement and Participation 11
Illicit Discharge Detection and Elimination (IDDE) 13
Total Maximum Daily Loads (TMDLs) 17
Appendix A: Supporting Documents
Appendix B: Photograph Log
DISCLAIMER
This audit consists of an evaluation of program compliance with the issued permit and implementation of
the approved Storm water Management Plan. This audit report does not include a review of all program
components, and program deficiencies in addition to those noted may be present. The permittee is
required to assess program progress and permit compliance, and to implement the approved Storm water
Management Plan in accordance with the issued permit.
Audit Date: May 19,2020 ii

MS4 Permit Self-Audit Report
High Point, NC: NPDES Permit No. NCS000421
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Audit Date: May 19,2020 iii

MS4 Permit Self-Audit Report
High Point , NC : NPDES Permit No . NCS000421
Self- Audit Details
Audit ID Number : Audit Date ( s ) :
NCS000421 - High Point MS4 Self-Audit_20200909 May 19, 2020
Minimum Control Measures Evaluated :
tOr.4 Program Implementation , Documentation & Assessment
X Public Education & Outreach
X Public Involvement & Participation
X Illicit Discharge Detection & Elimination
Construction Site Runoff Controls — No delegated Sediment and Erosion Control Program
Construction Site Runoff Controls — Delegated Sediment and Erosion Control Program
Post - Construction Site Runoff Controls
Pollution Prevention and Good Housekeeping for Municipal Operations
X Total Maximum Daily Loads ( TMDLs )
Field Site Visits :
I_1 Municipal Facilities . Number visited : Choose an item .
MS4 Outfalls . Number visited : Choose an item .
Construction Sites . Number visited : Choose an item .
Post - Construction Stormwater Runoff Controls . Number visited : Choose an item .
Other : . Number visited : Choose an item .
Other : . Number visited : Choose an item .
Inspector ( s ) Conducting Audit
Name , Title Organization
Trevor Spencer, Public Services Manager City of High Point, Public Services — Stormwater Division
Anita Simpson , Operations Analyst City of High Point, Public Services — Stormwater Division
Robbie Baker, Stormwater Specialist II City of High Point, Public Services — Stormwater Division
Kelsie Burgess, Stormwater Specialist II City of High Point, Public Services — Stormwater Division
Audit Report Author : Date :
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Audit Date ( s ) : May 19, 2020 Page 1 of 18

MS4 Permit Self-Audit Report
High Point, NC: NPDES Permit No. NCS000421
Permittee Information
MS4 Permittee Name: Permit Effective Date: Permit Expiration Date:
City of High Point February 20, 2017 February 19, 2022
Date of Last MS4 Inspection/Audit:
City,State,ZIP: High Point, NC 27260 August 19, 2019
Co-permittee(s),if applicable: N/A
Permit Owner of Record: City of High Point—Terry Houk,Public Services Director
Primary MS4 Representatives Participating in Audit
Name.Title Organization
Trevor Spencer, Public Services Manager City of High Point, Public Services—Stormwater Division
Anita Simpson, Operations Analyst City of High Point,Public Services—Stormwater Division
Robbie Baker,Stormwater Specialist II City of High Point,Public Services—Stormwater Division
Kelsie Burgess,Stormwater Specialist II City of High Point,Public Services—Stormwater Division
MS4 Receiving Waters
Waterbodv Classification Impairments
East Fork of Deep River WS-IV; WS-IV CA Fecal Coliform for certain sections
West Fork of Deep River WS-IV; WS-IV CA Ecological/Biological Integrity Fish Community
High Point Lake
From source in backwaters of High Point See North Carolina 2018 Section 303(d) List
Lake to dam at High Point Lake(City of High WS-IV; WS-IV CA Decision Document Appendix B:Waterbody
Point water supply intake) Impairments Delisted Since the Previous Cycle
Long Branch WS-IV; WS-IV CA Ecological/Biological Integrity Fish Community
Richland Creek WS-IV Fecal Coliform
Kennedy Mill Creek C N/A
Rich Fork Creek C Fecal Coliform
Boulding Branch WS-IV N/A
Hiatt Branch WS-IV; WS-IV CA N/A
Payne Creek C N/A
Audit Date(s): May 19,2020 Page 2 of 18

MS4 Permit Self-Audit Report
High Point, NC: NPDES Permit No. NCS000421
Supporting Documents
Item When Provided
Number Document Title (Prior to/During/After)
1 Public Education and Outreach Plan (11.B.2.d) During
2 Stormwater Website(11.6.2.e) During
3 Educational Materials and Pictures(11.6.2.f&11.6.2.h) During
4 Tracking Sheet Examples (11.6.2.h) During
5 Adopt-a-Stream Packet(11.C.2.a) During
6 Drain Marker Packet(11.C.2.a) During
7 Example Tracking Adopt-a-Stream(11.C.2.a) During
8 IDDE Manual(11.D.2.a) During
9 Dry Weather Monitoring SOP (11.D.2.d) During
10 IDDE Employee Training(11.D.2.e) During
11 IDDE SOP(11.D.2.g) During
12 Report IDDE via City Website(11.D.2.i) During
13 IDDE Excel Spreadsheet(11.D.2.j) During
14 IDDE Accela Database(11.D.2.j) During
Audit Date(s): May 19,2020 Page 3 of 18

MS4 Permit Self-Audit Report
High Point, NC: NPDES Permit No. NCS000421
Program Implementation, Documentation & Assessment
Staff Interviewed: Trevor Spencer—Public Services Manager
(Name,Title,Role) Anita Simpson—Operations Analyst
Permit Citation Program Requirement I Status ( supporting
Doc No.
II.A.1 The permittee maintained adequate funding and staffing to implement and manage
Staffing and Yes
the provisions of the Stormwater Plan and meet all requirements of the permit.
Funding
The Stormwater Plan identifies a specific position(s) responsible for the overall
Yes
coordination, implementation, and revision to the Plan.
Responsibilities for all components of the Stormwater Plan are documented and
Yes
position(s) assignments provided.
The permittee is current on payment of invoiced administering and compliance
Yes
monitoring fees (see stormwater e-payments on DEMLR MS4 web page).
Comments(Briefly describe funding mechanism,number of staff,etc.)
The stormwater program is funded through a stormwater utility fee charged to property owners within city limits. Residential
customers are charged 1 Equivalent Residential Unit(ERU)of$4 per month. All commercial and industrial properties are charged
based on the total amount of impervious area on a property divided by the ERU (Equivalent Residential Unit)of 2,588 square feet
multiplied by$4 per month. Example: 100,000 sq.ft./2588 sq.ft. =38.64 ERU, 38.64 ERU X$4 per month=$154.56 per month for
the stormwater utility fee.
The stormwater utility fee sufficiently funds program needs and services, and a staff of 26 employees. The staff consists of the 1
Public Services Manager, 1 Operations Analyst, 1 GIS Analyst, 2 Administrative Associates,3 Stormwater Specialists, 2 Stormwater
Supervisors for field service crews, 1 Stormwater Technician (camera truck operator), and 15 Motor Equipment Operators for field
service crews.
II.A.2 Stormwater The permittee evaluated the performance and effectiveness of the program
Plan Yes
components at least annually.
Implementation
and Evaluation If yes, the permittee used the results of the evaluation to modify the program
Yes
components as necessary to accomplish the intent of the Stormwater Program.
Did the permitted MS4 discharges cause or contribute to non-attainment of an
applicable water quality standard? No
If yes,did the permittee expand or better tailor its BMPs accordingly to address Not
the non-attainment? Applicable
Comments
Audit Date(s): May 19,2020 Page 4 of 18

MS4 Permit Self-Audit Report
High Point, NC: NPDES Permit No. NCS000421
Program Implementation, Documentation & Assessment
II.A.3
Keeping the The permittee kept the Stormwater Plan up to date. Yes
Stormwater Plan
Up to Date
The permittee notified DEMLR of any updates to the Stormwater Plan. Not
Applicable
Comments(Indicate the date of latest Stormwater Plan and describe the nature of any updates,if applicable).
II.A.4 Availability The permittee kept an up-to-date version of its Stormwater Plan available to the
of the Stormwater Yes
Division and the public online.
Plan
The online materials included ordinances,or other regulatory mechanisms,or a list
identifying the ordinances,or other regulatory mechanisms, providing the legal Yes
authority necessary to implement and enforce the requirements of the permit.
Comments(Note what materials are available on-line)
The current NPDES Permit and Stormwater Management Plan Report can be viewed online via the Stormwater Division webpage.
Other information available on this webpage includes the Phase II Stormwater Program,the 6 Minimum Measures required for
NPDES compliance and related links, Runoff Controls, and FAQ regarding the City's Stormwater Policy.
Ordinances and other regulatory information not contained within the Stormwater webpage can be accessed via the City's website
or through BuildHighPoint.com.
II.A.3&II.A.5
Stormwater Plan Did DEMLR require a modification to the Stormwater Plan? No
Modifications
If yes,did the permittee complete the modifications in accordance with the Not
established deadline? Applicable
Comments(Note date of DEMLR notification,modifications required,and date modifications were completed,as applicable)
II.A.6 Sharing
Responsibility Are any control measures implemented by an entity other than the permittee? No
If yes,is there a written agreement in place? Not
Applicable
Comments(List the specific control measures implemented by others that do not have adequate written agreements,if
applicable)
II.A.7 The permittee maintained written procedures for implementing the six minimum
Written Yes
control measures.
Procedures
Written procedures identified specific action steps,schedules,resources and
Yes
responsibilities for implementing the six minimum measures.
Audit Date(s): May 19,2020 Page 5 of 18

MS4 Permit Self-Audit Report
High Point, NC: NPDES Permit No. NCS000421
Program Implementation, Documentation & Assessment
Comments(List the specific minimum measures that do not have adequate written procedures,if applicable)
Procedures are well documented and even available to the public in a more general description on the website.
IIIA The permittee-maintained documentation of all program components including, but
Program not limited to, inspections, maintenance activities,educational programs, Yes
Documentation implementation of BMPs, enforcement actions etc.,on file for a period of five years.
Comments(List the specific program components that do not have adequate documentation on file and why,if applicable)
111.6 The permittee submitted annual reports to the Department within twelve months
Annual Report from the effective date of the permit(See Section 111.B.for the annual reporting Yes
Submittal period specific to this MS4).
The permittee submitted subsequent annual reports every twelve months from the
Yes
scheduled date of the first annual report submittal.
The Annual Reports included appropriate information to accurately describe the progress,status, and results
of the permittee's Stormwater Plan, including,but not limited the following:
1. A detailed description of the status of implementation of the Stormwater Plan
as a whole.This will include information on development and implementation
Yes
of each major component of the Stormwater Plan for the past year and
schedules and plans for the year following each report.
2. An adequate description and justification of any proposed changes to the
Stormwater Plan.This will include descriptions and supporting information for
Yes
the proposed changes and how these changes will impact the Stormwater
Plan(results,effectiveness, implementation schedule, etc.).
3. Documentation of any necessary changes to programs or practices for
assessment of management measures implemented through the Stormwater Yes
Plan.
4. A summary of data accumulated as part of the Stormwater Plan throughout
the year along with an assessment of what the data indicates in light of the Yes
Stormwater Plan.
5. An assessment of compliance with the permit, information on the
establishment of appropriate legal authorities,inspections, and enforcement Yes
actions.
Comments(Note dates that annual reports cover under current permit and generally describe report deficiencies,if any)
Under the current permit, annual reports were submitted for the following years:
November 1, 2016 to October 31, 2017; November 1, 2017 to October 31,2018; and November 1, 2018 to October 31,2019
IV.B
Annual Reporting The Annual Reports document the following:
1. A summary of past year activities, including where applicable, specific
Yes
quantities achieved and summaries of enforcement actions.
2. A description of the effectiveness of each program component. Yes
Audit Date(s): May 19,2020 Page 6 of 18

MS4 Permit Self-Audit Report
High Point, NC: NPDES Permit No. NCS000421
Program Implementation, Documentation & Assessment
3. Planned activities and changes for the next reporting period,for each
program component or activity. Yes
4. Fiscal analysis. Yes
Comments(Note dates that annual reports cover under current permit and generally describe report deficiencies,if any)
Under the current permit, annual reports were submitted for the following years:
November 1, 2016 to October 31, 2017; November 1, 2017 to October 31,2018; and November 1, 2018 to October 31, 2019
Audit Date(s): May 19,2020 Page 7 of 18

MS4 Permit Self-Audit Report
High Point, NC: NPDES Permit No. NCS000421
Public Education and Outreach
Staff Interviewed: Kelsie Burgess—Stormwater Specialist II
(Name,Title,Role) Robert Baker—Stormwater Specialist II
Permit Citation Program Requirement I Status ( supporting
Doc No.
11.6.2.a
The permittee defined goals and objectives of the Local Public Education and
Goals and Yes
Outreach Program based on community wide issues.
Objectives
Comments(Generally describe process for establishing goals/objectives)
The overall goal of the Public Education component of the Stormwater Division is to increase citizens' awareness of stormwater,
stormwater pollution, and protection of the water quality of our local rivers and streams.
Goals of the Public Education Program include raising public awareness on the causes and impacts of stormwater pollution,
reducing pollutants that discharge into the Stormwater conveyance system,promoting techniques used to reduce pollutants that
enter the stormwater conveyance system, and reducing the amount of floatables from litter/debris.
In order to meet these goals,our Public Education program has adopted objectives that include conducting public education at a
variety of events and locations, conducting educational programming in schools,distributing materials to residents and businesses,
utilizing a variety of media to promote our overall goals (newspaper,social media, billboards,etc.),collaborating with other City
departments/divisions.
These goals and objectives have been established based on historical records from IDDE incidents, employee interactions with the
public which has demonstrated the misunderstanding of basics concepts of stormwater and stormwater pollution and prevention,
and observations of trash/litter within the City of High Point.
II.B.2.b The permittee maintained a description of the target pollutants and/or stressors and
Yes
Target Pollutants likely sources.
Comments(List target pollutants,note any that are missing or not appropriate)
Trash,sediment, household chemicals/used motor oil, lawn care products and yard debris,fecal coliform, pet waste, industria I
waste and construction waste.
II.B.2.c The permittee identified, assessed annually and updated the description of the target
Yes
Target Audiences audiences likely to have significant storm water impacts and why they were selected.
Comments(Describe any changes made,if applicable)
We focus our education and outreach based on trends we see throughout the year, i.e., quantitative information such as common
types of illicit discharges responded to during the year and number of responses to trash/litter complaints. We also use qua litative
information gathered during conversations with the public at educational booths such as complaints about neighbors not picking up
after their pets or improper disposal of yard waste.
Audit Date(s): May 19,2020 Page 8 of 18

MS4 Permit Self-Audit Report
High Point, NC: NPDES Permit No. NCS000421
Public Education and Outreach
II.B.2.d Residential The permittee described issues, such as pollutants,the likely sources of those
and Industrial/ pollutants, potential impacts, and the physical attributes of stormwater runoff in Yes
Commercial Issues their education/outreach program.
We have information available on pollutants in our handouts at public booths,displayed in various places in City Hall,on the City
website,and highlighted in public talks and school programs.
Our identified pollutants fall into 2 basic categories: Residential(lawn care,yard debris, pet waste, automotive fluids/oils,
litter/dumping) and Industrial/Commercial (cooking oils from restaurants, leaking dumpsters, biproducts from industrial activities
and waste/wash water from construction activities).
11.13.2.e
The permittee promoted and maintained an internet web site designed to convey the
Informational Yes
Web Site program's message.
We maintain a series of pages of stormwater information on the City of High Point's website. There are many pages that cover
information such as general information defining stormwater and stormwater pollution, public education opportunities, events,
and public speaking,volunteer opportunities, IDDE,flooding,the City's Stormwater Improvement Program and more.
To access the City's Stormwater webpage,go to www.highpointnc.gov/stormwater.
II.B.2.f The permittee distributed stormwater educational material to appropriate target
Public Education Yes
Materials groups.
Comments(List distributed materials and quantity,message,distribution mechanism,target audience for each if not included in
program documentation/annual reporting)
We keep educational materials for practically all target pollutants on hand and have these materials easily accessible when
opportunities to arise for distribution. We continue to develop new materials as needed are currently working on a yard waste
informational handout.
We distribute information throughout the year to businesses,offices,schools, and various groups deemed appropriate for the
information. For example, pet waste brochures to veterinary clinics, general stormwater information to school administration and
custodial staff, and to those restaurants who have been investigated for an IDDE. Brochures containing information on fats, oils,
and grease are scheduled to be delivered to restaurant owners during their annual inspection by the City's Pretreatment Division
and Stormwater will be handing this information out as we respond to issues related to restaurant activities. We distribute our
general stormwater information brochures to public areas such as customer service/bill pay areas,the Public Services office,the
library, community centers, and the High Point Visitor Bureau/Chamber of Commerce.
II.B.2.g The permittee promoted and maintained a stormwater hotline/helpline for the
Hotline/Help Line Yes
purpose of public education and outreach.
Comments(Note hotline contact information and method(s)for advertising it)
The City of High Point has one Customer Service line (336-883-3111)for all issues,including Stormwater-related issues,which is
advertised and easily accessible to the public. All of the Stormwater Division's printed educational materials and most products
(dog waste bags, magnets, pens, etc.) contain the customer service phone number for issues or additional information. The
Customer Service phone number can be also be found on our website, bus advertisements,Stormwater Facebook Posts, and
newspaper articles.
Audit Date(s): May 19,2020 Page 9 of 18

MS4 Permit Self-Audit Report
High Point, NC: NPDES Permit No. NCS000421
Public Education and Outreach
II.B.2.h The permittee's outreach program, including those elements implemented locally or
Public Education through a cooperative agreement, included a combination of approaches designed to Yes
and Outreach reach the target audiences.
Program For each media,event or activity, including those elements implemented locally or
through a cooperative agreement the permittee estimated and recorded the extent Yes
of exposure.
Comments(Generally describe approaches,extent of exposure. Note any cooperating entities,agreements and scope of services,
or reference comments in Section II.A.6.above.)
We use a variety of approaches to reach our population, i.e.,the City of High Point, Keep High Point Beautiful and Guilford Creek
Week Social Media(Facebook and Instagram),for posts relating to pollution prevention,stormwater concepts and to promote
special projects. These platforms can track the number of people reached by views, likes and comments. We also have our Public
Information Office post stormwater-related education to the Nextdoor website.
We set up an information table at many of events including an annual health fair,a variety of career fairs for elementary up to
college students, High Point's cultural festival, High Point University's Earth Day Festival, our annual Public Works Day event, many
events during Guilford Creek Week, a monthly table at High Point's Public Library, monthly table at the High Point Farmer's Market,
and any other opportunities we can find throughout the year. At these events we use a counting clicker to keep track of the
number of interactions with visitors to our table. We also set up an information table at an annual event for National Night Out
hosted by our Community Development and Housing Division and attend neighborhood meetings hosted by their division.
We present school-age programs in the elementary schools and offer summer camps and daycare facilities the opportunity for field
trips to our local parks with creeks where we perform creek and stormwater educational activities. We count the number of
students and adults/teachers present at these events as well.
Additionally,we advertise stormwater information inside and on the outside of our High Point Transit system buses, have
stormwater information flyers sent out with utility bills on an annual/semi-annual basis, and run stormwater informational ads and
editorials in the local Spanish language newspaper, La Noticia.
Additional
Comments: NOTE: Due to the impact of the Corona Virus Pandemic on local government activities,most of our Public
Education and Outreach activities had to be canceled or postponed.
Audit Date(s): May 19,2020 Page 10 of 18

MS4 Permit Self-Audit Report
High Point, NC: NPDES Permit No. NCS000421
Public Involvement and Participation
Staff Interviewed: Kelsie Burgess—Stormwater Specialist II
(Name,Title,Role) Robert Baker—Stormwater Specialist II
Permit Citation Program Requirement I Status I Supporting
Doc No.
II.C.2.a Volunteer
Community The permittee included and promoted volunteer opportunities designed to promote
Yes
Involvement ongoing citizen participation.
Program
Comments(Note opportunities promoted and date(s)of volunteer events)
The City of High Point has several volunteer opportunities:
1) Adopt-A-Stream(Any time)
2) Adopt-A-Street(Any time)
3) Stormwater Drain Marking Program(Any time)
4) High Point Big Sweep(First Saturday of October)
5) The Great American Clean Up(One Saturday in April each year)
6) Swat-A-Litterbug(NCDOT Program that the Stormwater Division and Keep High Point Beautiful promotes)
7) Winter Wipeout(Multiple weeks in February each year)
8) Summer Trash Smash (One weekend in August each year)
9) Also willing to coordinate one-time street or stream cleanups if a group cannot commit to adopting(Any time)
10) Currently,the Stormwater Division is in the process of starting a storm drain art program. A"Call for Artists" is scheduled
to go out within the next sixty days.
II.C.2.b
Mechanism for The permittee provided and promoted a mechanism for public involvement that
No
Public provides for input on stormwater issues and the stormwater program.
Involvement
Comments(Note mechanism(s)for input and how promoted)
II.C.2.c The permittee promoted and maintained a hotline/helpline for the purpose of public
Yes
Hotline/Help Line involvement and participation.
Comments(Note hotline contact information and how it is promoted)
The City of High Point has one Customer Service line(336-883-3111)for all issues,including stormwater-related issues,which is
advertised and easily accessible to the public. All of the Stormwater Division's printed educational materials and most products
(dog waste bags, magnets, pens, etc.) contain the customer service phone number for issues and/or additional information. The
Customer Service phone number can be also be found on our website, bus advertisements,Stormwater Facebook Posts, and
newspaper articles.
Audit Date(s): May 19,2020 Page 11 of 18

MS4 Permit Self-Audit Report
High Point, NC: NPDES Permit No. NCS000421
Public Involvement and Participation
Additional
Comments: The Customer Service line is promoted throughout City of High Point as the number to call for any issues. The
Stormwater Division puts the Customer Service number on all giveaways(i.e. pens, magnets,pamphlets,
brochures,volunteer opportunity cards, and tabling signage) and specifically states to call that number if they
have any drainage issues, concerns,have seen IDDE issues or have stormwater related questions.
NOTE: Due to the impact of the Corona Virus Pandemic on local government activities,most of our Public
Involvement and Participation activities had to be canceled or postponed.
Audit Date(s): May 19,2020 Page 12 of 18

MS4 Permit Self-Audit Report
High Point, NC: NPDES Permit No. NCS000421
Illicit Discharge Detection and Elimination (IDDE)
Staff Interviewed: Robert Baker—Stormwater Specialist II
(Name,Title, Kelsie Burgess—Stormwater Specialist II
Role)
Permit Citation Program Requirement I Status I supporting
Doc No.
II.D.2.a
IDDE Program The permittee maintained a written IDDE Program. Yes
If yes,the written program includes provisions for program assessment and
evaluation and integrating program. Yes ---
Comments(Note any deficiencies)
The Illicit Discharge Detection and Elimination Program Manual details our IDDE Program,which includes an SOP for dry weathe r
monitoring.Also included is an Annual Update Certificate stating that the IDDE Manual has been reviewed and updated as
necessary.
The permittee maintained an IDDE ordinance or other regulatory mechanism(s)that
Yes ---
II.D.2.b provides the legal authority to prohibit illicit connections and discharges to the MS4.
Legal Authorities If yes,the ordinance applies throughout the corporate limits of the permittee.
Yes ---
[Permit Part I.D)
Comments
The Illicit Connection and Discharge Ordinance is located in the City of High Point Code of Ordinances,Title 12 -Offenses,Chapter 3
-Public Nuisances, Sections 12-3-1(12) and (13): Conditions constituting a public nuisance.
II.D.2.c
The permittee maintained a current map showing major outfalls* and receiving
Storm Sewer Yes
System Map streams.
Comments
Stormwater structures are contained in an Outfall Monitoring layer in GIS.
*Major outfalls are discharges from>36" diameter pipes or drainage areas of>50 acres. In areas zoned for industrial activity,
major outfalls are> 12" or drainage area >2 acres.
Audit Date(s): May 19,2020 Page 13 of 18

MS4 Permit Self-Audit Report
High Point, NC: NPDES Permit No. NCS000421
Illicit Discharge Detection and Elimination (IDDE)
II.D.2.d
The permittee maintained a program for conducting dry weather flow field
Dry Weather Flow Yes
observations in accordance with written procedures.
Program
Comments(Generally summarize program,including frequency of observations and#or%of outfalls screened)
We currently have 1183 outfalls and have inspected 693 (58.58%) as of 4-22-2020. An SOP for Dry Weather Monitoring is part of
the Illicit Discharge Detection and Elimination Program Manual.Outfalls are inspected on an annual basis. Any outfalls that we are
unable to inspect are prioritized for the following year. This can be seen on the Stormwater Web Map application that is used
during the inspection process. Ammonia,pH,temperature and physical condition (erosion, pipe damage, floatables,turbidity,
discolored water and odor,etc.) are parameters that are measured and notated during outfall inspections and anything out of
normal parameters is investigated.
II.D.2.e
The permittee maintained written procedures for conducting investigations of
Investigation Yes
identified illicit discharges.
Procedures
Comments(Generally describe what procedures are documented)
We have an SOP detailing the procedures for conducting IDDE investigations. This SOP outlines how to add and/or update IDDE
records within our Accela database. We also maintain an Excel IDDE Master Tracking List of all IDDEs that have been investigated
from 2006 to present. The Illicit Discharge Detection and Elimination Program Manual goes into greater detail for tracking i llicit
discharges.
II.D.2.f For each case of an illicit discharge or potential illicit discharge, the permittee documented and tracked the
Track and following:
Document
Investigations 1. The date(s)the illicit discharge was observed Yes
2. The results of the investigation Yes
3. Any follow-up of the investigation Yes
4. The date the investigation was closed Yes
Comments(Note whether a standard inspection form is utilized to capture consistent information and a tracking mechanism is
used)
The Stormwater Division uses a standard "Memo to File" form which enables a more detailed statement of IDDE investigations by
the Stormwater Specialists. All information pertaining to the investigation of an IDDE is entered into the Accela database and also
stored on a secured drive of the City's network. IDDEs that require Notices of Violation to be issued also have a physical file where
hard copies of the documentation are stored.All major details of an IDDE (date of incident,location,status,etc.) is also entered
into the Excel IDDE Master Tracking List.
Audit Date(s): May 19,2020 Page 14 of 18

MS4 Permit Self-Audit Report
High Point, NC: NPDES Permit No. NCS000421
Illicit Discharge Detection and Elimination (IDDE)
II.D.2.g Employee
The permittee implemented and documented a training program for appropriate
Training municipal staff who, as part of their normal job responsibilities, may come into Yes
contact with or otherwise observe an illicit discharge or illicit connection.
Comments(Generally describe the staff training program,including frequency and which staff are trained)
Approximately 300 city staff members are trained on an annual basis.The training covers what constitutes an IDDE and how to
identify and effectively report the IDDE.
NOTE: Due to the impact of the Corona Virus Pandemic on local government activities,employee training has been put on hold
until gathering restrictions have been increased or lifted completely.
II.D.2.h The permittee informed public employees of hazards associated with illegal
Public Education Yes
discharges and improper disposal of waste.
The permittee informed businesses of hazards associated with illegal discharges and
Yes
improper disposal of waste.
The permittee informed the general public of hazards associated with illegal
discharges and improper disposal of waste. Yes
Comments(Note how each sector was informed,if applicable)
Employees are informed of the hazards of illegal dumping and discharges through City-wide training and Spring Fling. Booths are
set up at these events and informational pamphlets are distributed to City employees. Education of the general public, including
business owners, is done by setting up informational booths at Public Service Day annual event and regularly scheduled dates and
times at the Farmers Market and Public Library. The general public is also notified of educational events held at local schools.
Brochures containing information on fats, oils, and grease are scheduled to be delivered to restaurant owners during their annual
inspection by the City's Pretreatment Division and Stormwater will be providing this information as we respond to restaurant-
related issues. All of our educational programs and materials that we distribute to the public touch on what an illicit discharge is
and how illegal discharges and improper disposal can affect our water quality and emphasize that these acts of discharging and/or
disposal are illegal.
II.D.2.i The permittee promoted, publicized,and facilitated a reporting mechanism for the
Public Reporting Yes
public to report illicit discharges.
Mechanism
The permittee promoted,publicized,and facilitated a reporting mechanism for staff
Yes
to report illicit discharges.
The permittee established and implemented response procedures for citizen
Yes
requests/reports.
Comments(Generally describe reporting mechanisms and how promoted/publicized/facilitated/established)
The general public can report IDDE incidents by calling the City's Customer Service line 24 hours a day. Public Services and other
City staff usually contact the Stormwater Division directly to report an incident.
Audit Date(s): May 19,2020 Page 15 of 18

MS4 Permit Self-Audit Report
High Point, NC: NPDES Permit No. NCS000421
Illicit Discharge Detection and Elimination (IDDE)
11.13.2.1. The permittee implemented a mechanism to track the issuance of notices of violation
Enforcement Yes ---
and enforcement actions administered by the permittee.
If yes,the mechanism includes the ability to identify chronic violators for
Yes ---
initiation of actions to reduce noncompliance.
Comments(Generally describe the established tracking mechanism,if applicable)
As of 2020, IDDE data is being stored in the City's Accela database and since 2006 in the Excel I DDE Master Tracking List. Data
stored in both of these applications can be filtered,sorted,etc.,by multiple parameters.
Audit Date(s): May 19,2020 Page 16 of 18

MS4 Permit Self-Audit Report
High Point, NC: NPDES Permit No. NCS000421
Total Maximum Daily Loads (TMDLs)
Staff Interviewed: Anita Simpson—Operations Analyst
(Name,Title, Role)
Program Status:
❑ The permittee is not subject to an approved TMDL(skip the rest of this section).
❑x The permittee is subject to an approved TMDL for: name of parameter(s)and date(s)approved:
Waterbody Name-(ID) Impairment Date Approved
East Fork Deep River Fecal Coliform,Turbidity March 2004
Rich Fork Creek Fecal Coliform April 2004
Richland Creek Fecal Coliform May 2004
There ® is 0 is not a Waste Load Allocation (WLA) in the approved TMDL.
Permit Citation Program Requirement I Status Supporting
Doc No.
II.H.3 TMDLs Within 12 months of final TMDL approval,the permittee's annual reports included
a description of existing programs, controls, partnerships, projects and strategies to No
address impaired waters.
Within 12 months of final TMDL approval,the permittee's annual reports provided
a brief explanation as to how the programs,controls, partnerships,projects and No
strategies address impaired waters.
Comments
The Stormwater Division's Water Quality Monitoring Program was not finalized until 2015.
II.H.4 TMDLs Within 24 months of final TMDL approval,the permittee's annual reports included
an assessment of whether additional structural and/or non-structural BMPs are No
necessary to address impaired waters.
Within 24 months of final TMDL approval,the permittee's annual reports included
a brief explanation as to how the programs,controls, partnerships,projects and No
strategies address impaired waters.
Comments
The Stormwater Division's Water Quality Monitoring Program was not finalized until 2015.
Audit Date(s): May 19,2020 Page 17 of 18

MS4 Permit Self-Audit Report
High Point, NC: NPDES Permit No. NCS000421
Total Maximum Daily Loads (TMDLs)
II.H.5 TMDLs Within 36 months of final TMDL approval,the permittee's annual reports included
a description of activities expected to occur and when activities are expected to No
occur.
Comments
The Stormwater Services Division finalized its Water Quality Monitoring Plan in 2015 to address TMDL requirements for the
following streams: Richland Creek and East Fork of the Deep River. Maps were created identifying the watersheds,streams, and
corresponding outfalls that discharge into impaired streams with designated TMDLs. The Stormwater Division identified existing
water quality data and created a monitoring plan for the Fecal Coliform TMDL that is currently in place for Richland Creek. The
Stormwater Division has selected site locations for sampling and confirmed those sites using GPS equipment in the field. Our
quarterly schedule for collecting samples at all 12 locations complies with the EPA standards(five samples examined during a 30-
day period). The City's Water Treatment Plant has a certified lab which processes our TMDL samples throughout the year.
NOTE: Due to the impact of the Corona Virus Pandemic on local government activities,our Spring 2020 TMDL sampling did not
occur.
II.H.6 TMDLs If there is no Waste Load Allocation in the approved TMDL,the permittee
evaluated strategies and tailored and/or expanded BMPs within the scope of the Not
six minimum measures to enhance water quality recovery strategies in the Applicable
watershed(s)to which the TMDL applies.
The permittee described strategies and tailored and/or expanded BMPs in their Not
Stormwater Management Plan and annual reports Applicable
Comments
Audit Date(s): May 19,2020 Page 18 of 18

MS4 Permit Self-Audit Report
High Point, NC: NPDES Permit No. NCS000421
APPENDIX A: SUPPORTING DOCUMENTS
Audit Date(s): May 19,2020

111/11 WI id
411 bpsitgba.
NORTH CAROLINA'S INTERN 1 IONA1_ L'1 n `"
Public Education and Outreach
INTRODUCTION
The City of High Point is a federally designated Phase II community . The City received an
individual Stormwater Permit on July 1 , 2005 from the NCDENR - Division of Water
Quality and continues to implement a Stormwater Management Program . The Stormwater
Division oversees the implementation of the NPDES Phase II requirements outlined in this
permit .
One of the requirements for compliance is an established public education and outreach program .
According to the permit, certain objectives must be met while conducting public education
activities . These objectives are outlined below, along with the goals of this education plan .
Goals of the Public Education Program
1 . Raise awareness on what stormwater is , the causes and impacts of stormwater
pollution , and how the public can protect water quality .
2 . Reduce pollutants that discharge into the Stormwater Drainage System .
3 . Improve overall water quality of the surface waters of High Point .
4 . Increase public understanding of the services the Stormwater Division offers .
Objectives for Public Education and Outreach
1 . Identify target audiences and create/adapt materials specific for those groups .
2 . Distribute educational materials to the community and target audiences .
3 . Conduct public outreach activities .
4 . Conduct stormwater education programs within schools .
5 . Utilize diverse forms of media to reach different populations .
6 . Develop partnerships within other City of High Point organizations and private
organizations .
These goals and objectives were identified based on activities , observations , and data collection
from the Stormwater Division including reported and documented illicit dumping and
discharges , common work order requests , outfall monitoring results , public education
experiences and permit requirements . Through these same sources a list of target pollutants and
their sources has been established .
Updated July 2020

TARGET POLLUTANTS , SOURCES AND AUDIENCES
In order to implement this plan, the Stormwater Services Division has identified target
pollutants , the sources of these pollutants and target audiences .
Sediment : Active construction sites , improperly managed new development , landscaping in
residential and commercial areas and any other activities leaving bare areas of ground can cause
sediment issues .
Target audiences : Developers , construction companies , homeowners and landscapers .
Fecal Coliform : High fecal coliform levels have been found in streams in High Point with
potential sources from improper pet waste management, private and public sanitary sewer
infrastructure failure , and in some cases , septic tank issues .
Target Audiences : Pet owners , residents , homeowners and business owners , Water and Sewer
employee training .
Household Chemicals and Cooking : Residential and commercial uses of cleaning products ,
paints , paint thinners , cooking oils and cooking remains .
Target audiences : Restaurants , homeowners and renters , cleaning companies .
Nitrogen/Phosphorous : Improper or excessive use of fertilizers , improper disposal of yard
debris . Landscape maintenance and lawn care for both residential and commercial properties ,
improperly managing herbicides and pesticides use , and yard waste disposal .
Target audiences : Landscapers , homeowners , and property managers .
Automotive Fluids : Petroleum products , automotive fluids , car washing fluids .
Target audiences : Residents , automotive service facilities , residential/commercial car washing .
Trash : Trash, debris and floatables from improper disposal methods throughout residential and
commercial properties (not bagged properly , over filling dumpsters , tossing on ground) .
Target audiences : Residents , homeowners , residential and commercial property management and
business owners .
The following section will address the methods used to educate target audiences on the common
pollutants and pollution prevention within High Point .
PROGRAM IMPLEMENTATION
In order to reach a diverse range of citizens , the Stormwater Division will need to implement a
variety of approaches for outreach and education . The table below lists the tools and strategies
that will be used to achieve the goals and objectives of this education plan .
Best Management Practices for the Public Education and Outreach Program
BMP Description of BMP Comments
Updated July 2020

Educational Distribute informational documents through event This is an ongoing effort by the
Material displays , billing inserts , volunteer participants , Stormwater Division . A schedule
Distribution informational displays in City facilities such as of distribution will be created to
Customer Service , Public Library , Piedmont better track where and when
Environmental Center and marinas . Targeted materials were distributed
distribution to businesses such as veterinarian offices , throughout the year .
restaurants , automotive maintenance shops , and
industrial facilities .
Website Maintain the Stormwater Division website . Contains Ongoing effort by the Stormwater
information about pollution prevention, services Division .
provided, educational materials and opportunities ,
utility fee information, customer service information, www . highpointnc . gov/stormwater
pollution reporting, volunteer opportunities and
contacts .
Social Media The Stormwater Division will use the City of High At least 3 educational posts a year
Point ' s Facebook, Instagram , NextDoor, and Twitter with City of High Point platforms
to promote stormwater education, pollution and many more throughout the
prevention and reporting . Guilford Creek Week ' s year on Guilford Creek Week .
Facebook and Instagram is used for water quality and
stormwater information as well .
Media and Print Seek out new ways for the stormwater message to be Ongoing effort by the Stormwater
displayed for the public including educational Division .
messages inside and outside public transportation,
articles in La Noticia and other newspapers ,
billboards , online website advertisements , shopping
cart ads , etc .
Schools , Develop and present educational talks and activities Annually reach out to schools in
Daycares , for school - aged children, including the Enviroscape , High Point city limits to remind of
Summer Camps the catch basin model , Power Point presentations , the programs offered, promote
and Civic Groups creek crawl activities , and macroinvertebrate educational program offerings at
activities . tabling events and on our website .
Maintain contact list of
classrooms/schools previously
visited .
Helpline City of High Point maintains one customer service Customer service employees are
line for all issues and reporting . The Stormwater trained on the types of calls and
Division advertises this line on all printed materials , online submittals that need to be
website , social media posts and give - a-ways for forwarded to the Stormwater
citizens to use if they see illicit discharge , dumping, Division for timely response .
or for any stormwater related questions/concerns . Additionally , Stormwater works
Updated July 2020

closely with the Fire Department
to be informed when they have
had to respond to a major spill .
Partnerships with The Stormwater Division will work with other City Stormwater staff keep board
City and private Divisions/ I ) epartments and groups such as Keep member seats for Keep High Point
organizations High Point Beautiful , Parks and Recreation, Beautiful and have collaborated
Community Development, Public Library , Theater with the named Divisions and
Arts Guild, Guilford Creek Week, the High Point groups over the last 5 years .
Museum and local businesses to reach a range of Continuing and cultivating these
citizens and to collaborate on projects . partnerships is essential to
reaching different populations .
These best management practices are continuously updated and evolve as new opportunities for
tabling events occur, new partnership opportunities , new methods for media and printed
advertisements are found , and needs arise for new educational materials to be made to targeted
audiences .
The Stormwater Division tracks and records all interactions at tabling events , number of
educational materials and give - a-ways distributed each year, billing inserts , and the reach
documented by social media and media outlets .
The City of High Point will continue to develop and implement a comprehensive public
education plan . The same sources used to establish target audiences will be evaluated to assess if
changes need to be made to the pollutant and audience list .
Updated July 2020

Two High Point Transit buses have our stormwater message on their tails .
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Spanish and English bill inserts included in the March , 2020 billing statement .
CITY OF HIGH POINT CITY OF HIGH POINT
STORMWATER AGUAS
PLUV ALES
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ENDS UP IN OUR NUESTROS RIOS , TERMINA EN NUESTRO
ENVIRONMENT ! LAGOS Y ARROYOS ! AMBIENTE !
PLEASE HELP PROTECT OUR WATER ! ; KIR cpPop, /VAMP. A
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KEEP YARD DEBRIS , FERTILIZERS , CAR MANTENER LOS D SECHOS DEL PATIO,
FLUIDS, LITTER , SEDIMENT AND PET FERTIUZANTES, UQUIDOS DE COCHE,
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336 . 883 . 3111 336 . 883 . 3111
WWW . HIGHPOINTNC .GOV/STORMWATER WWW . HIGHPOINTNC .COV/STORMWATER

Pet Waste Pamphlet — Outside PageI
1 7i
What You Can Do to Help ) Mr" ,..,,,_
' 5rKeeping our water free of pollution vri : ".•
- -=,
If you live in multi family housing : , . . r0 , ..,
a ' '�___ _,
;; - _..--
• Make sure there are readilyavailable pet is everyone ' s responsibility ! j le : -- .s
waste stations equipped with doggy bags 111/ ils, i IIII -------4:
and receptacles . / 8
r'' +� 4
• If you do not have these where you live , ask \; ORTI 1 CAROLINNS INTERNATIONAL CM'
your property management if they could
install them . • WATER QUALITY
If you walk your dog in public places :
• Always carry a plastic bag with you to pick & PET WASTE
up after your pet . r L
04,
• Carry extras so you don ' �, streams WHAT YOU CAN DO TO HELP
can help someone in need . to
If you live in a home where your pet uses the
yard: 'n 'M . t y,
. . . ,
• Regularly pick up after your pet, or bury the Prohibido botar desechos aqui ,
porcine desagi � an en arroyos y la Lagos . iiiimin '�►
waste . Burying the waste will prevent , a .:; :, _
, _
immediate runoff when it rains . - 4- - n
.4
• Aerate your soil to improve absorption and
Alligf ki. tD *^'
4 .
U VP . !I• • ., 1 . ,
minimize runoff . For more information about water
,.
Please do your part and pick up after your pet .
pollution , illicit discharges , and
They can ' t pick up after themselves ! stormwater, please visit :
vvvuw . h � hpontnc . ov
. . . .
•
•
St
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r . ar
-� ' � !' A ' `.. " Public Services Department - . •
, . , .
�,'� Stormwater Division
It .
P. O . Box 230
,. .
.‘ , TPublic Services Department
,� .� . Yy High Point , NC � 7 � � 1
1 . ' A ,,V, ,: . . g Stormwater Division
.1 ) .`�* Phone : ( 336 ) 883 - 3111
Ilt � e
1
j

Pet Waste Pamphlet — Inside Page
Stormwater: What is it? High Point Pet Waste Statistics Why is Pet Waste Bad?
Defined by the United States Environmental • Approximately 37%of households own dogs. In addition to being a public nuisance in our parks
Protection Agency as:
and neighborhoods, pet waste is also a health risk
Rainwater and melted snow that runs off • This would equal approximately 15,540 dogs to humans and animals.
streets, lawns,farms, construction, and In-
dustrial sites and into surface water. in High Point.
Whether it's in our and or on the street, when it
Surface Water • The average dog produces 274 pounds of y y
rains, pet waste runs into storm drains and ends
• Streams • Rivers waste per year, up in streams, rivers, and lakes.
• Lakes
• Ponds • That is over 4.2 million pounds of pet waste
• Refers to any natural or man-made that could make it into our streams, rivers,
body of water
10k1 Ikilk 4)/* 4*\
and lakes each year!
How can Det waste from my yard make
it all the way to a river or lake? Pet waste contains roundworms, E. coli and
Sometimes it is hard to imagine how pollu- Giardia. If contact is made with these contami-
tants in your yard can be harmful to a lake or /ft /ft /fit tilt nants while fishing or swimming in a lake or
a river miles from where you live. stream,this could pose serious health risks to
Stormwater pipes and ditches do not go to a humans.
facility that treats the water. Instead, they
connect to other pipes that eventually empty What is the difference between my pet s
directly into a stream, river, or lake.
waste and wild animal waste? .. °
Any pollutants picked up along the way are "� ... �w}„ -,
Answer: Concentration and Location y
emptied into that body of water.
r
11.11111r; 1
" Domestic pets spend their time in areas t
1 k I! i 1.1.5.
where their waste will quickly runoff into
I a storm drain. They typically use the same
+ yard, park, or walking route which means
_ _ high concentration of contaminants.
.... .., ... e;‘, .3 ki.,..., .
:..
- I ..., ,- - ,, . Wild animals spend their time in areas _
�� 1:, ,i where waste will be absorbed into the Effects of excess nutrients at a water quality pond.
StcrrnwatPrpipes trans`er�r:aterfror-ithe
ground and decompose. They have a
street directlynto streams greater land use range which means a
Pet waste transfers excess nutrients to our water- .
lower concentration of contaminants ways. Excess nutrients can cause algal blooms
When pet waste isn't cleaned up, it won't into the water, which block sunlight and deprive the water of
take long for rain to carry it to a stormwater oxygen. Fish, salamanders,tadpoles, and other
drain or ditch, and make its way to our water. aquatic organisms need that oxygen to survive.

General Stormwater Information— Outside Page
TYPES OF POLLUTION Keeping our water free of pollution irip - -,,- `r.
is everyone's responsibility! r ' f__ _ ,...:':-::=7:5
Automotive Washing ��„ei 4 4
• Wash your vehicle in the -- 11, '' /� -- auk,- - .:.- ,
grass.The wash water will be I- MI •
treated by the soil,and the 1 DUNA/ MP Ow— _„ma nun
,mar r
frV011
grass will benefit from the
water. ! ►
'k_)i l 11 L`.�ItOLINA�S INTERNATiO AL CITY'
• An alternative is to wash your
vehicle at a commercial car wash facility. By doing 0 PROTECTING
this,dirty wash water can enter the sanitary sewer
system where it can be treated before being re- g WATER QUAL
1 TY
4
leased back into the local stream. „ S a1VS‘'
fO streif
Effects: When vehicles are washed in driveways and WHAT YOU CAN DO TO HELP
parking lots,the dirty wash water finds its way into
the stormwater system and ultimately back into local
Probibida botar d sechos aqui,
waterways.Wash water contains pollutants such as
oils andgrease, phosphates(from the soap),and porque desaguan an arroyos y Lagos ,i •�,; ..r„ r - .+
P ;, .
heavy metals.All of these have negative effects on -
iw
our local water quality.
Automotive Maintenance For more information about water - !. it, . � ,
• Remove the oil from your pollution, illicit discharges, and
vehicle into the appropriate _ •�-�; ille •
stormwater, please visit:
container(drip pans)and be I ir
sure not to spill any on the ----e ..,.
'+ _-
ground. *........- .' ' , y1 ,
www.highpointnc.gov ov �- _ :lir
• Do not mix used motor oil withA. It ` ''..1k-. „ 7
anyother substance, like `""'---a' - • �"`' .
anti-freeze, solvents,or paint.
• Recycle your oil by taking it to a service station or Public Services Department
other locations that collect used chemical materi-
als. Stormwater Division
Public Services Department
P.O. Box 230
Effects: If disposed of improperly, used motor oil Stormwater Division
can contaminate our water supply.One quart of mo- High Point, NC 27261
tor oil can contaminate 250,000 gallons of water. it Phone: [phone]
should never be dumped into a storm drain.

General Stormwater Information- Inside Page
•
STORM WATER TYPES OF POLLUTION TYPES CF POLLUTION
Defined by the Environmental :pz Pet Waste Effects: Excessive sediment
Protection Agency as: y' • Be sure to fully and immediately -NO blocks sunlight needed by �+
yil
4,, ,+l, clean up after pets on any public aquatic plants and animals, •
Rainwater and melted snow - property(streets, sidewalks, right _ increases water temperature,
that runs off streets, lawns, �• j of ways, storm drains, creeks, -f- and impairs feeding, vision, i it!
farms, construction, and ! etc.). and breathing capabilities of
indmtrial sites and into � • r
�! • *, • Carry a clean-up device (bag or these animals.
surface water. ory `;4` .;' scooper)when taking a pet cn a
walk. Pesticides & Fertilizers
Surface Water • Dispose of pet waste n a dosed --- - - - • Use fertilizer and pesticides
trash receptacle or refuse container. sparingly.
• Streams • Rivers
• Keep fertilizer off paved r'i
• Lam; • Ponds Effects: Pet waste can be a serious water quality and pub- surfaces. Sweep it back into the - !
lic health issue. Stormwater runoff can carry bacteria, para- grass if it spreads to pavement. '"
• Refers to any natural or man-made body of sites, viruses, and nutrients directly into local waterways. • Lb not fertilize before a ♦ .
water .
, :� Yard Waste ter alrainst�to form drains.washrm.This could rr �
r -` • Lb not rake, sweep, blow, or "..,._.... 1' '` n
A.
place any debris into the . Effects: Improper Lee of chemi- 'r .,
■ storm drainage system - - cals can impair water quality
,.
(catch basins, grate inlets, when it runs off into surface water.Tet your soil to
• f-; etc.). 1 . determine lawn nutrient needs. Test kits are available
• Property owners should keep w�'r �:., through your county's cooperative extension office.
'-y;. all ditches, drains, swales, —
and other drainage ways on their property free from .Fats, Oils & Grease IFOG)
r
obstructions, which can impede the flow of water. • Generated from kitchens, vehicles, and machinery. •
• When fats, oils, and grease get into the sewer or
I
Effects: Debris can be defined a; any yard waste (grass, storm system,they stick to the inside of pipes. Over
clippings, leaves, pine straw, etc.), sediment, trash, litter, time, FOG will build r.p in
When water flows over land, it collects pollutants and etc. Debris can cause significant water quality and infra- the pipe and create a j-ii• •carries them into our waterways. structural problems when it s directed into the storm blockage,which can ` 11�
drainage system. cause ar overflow.
Even if your house is not near a stream or lake,the • Dispose of FOG h the
runoff can flow down the street, into a ditch, storm Sediment 1, . . trash or a designated rs�' '
drain, and eventually empty into a body of water, container.
This s the I I I pollutant of "+`y _
along with the pollutants collected during the runoff. waters the country/This -"+ • Cb not dump I-W down •
can be caused by building - •„ 6 a sink or drain.
By making wise decisions n our communities,we can and construction activities II i 1
prevent pollutants from reaching our lakes, rivers, and that remove the plants that t Effects:The untreated sewage from an overflow can
streams. Rid cn to find out howl R
keep the soil n place. .; s pollute our waters with bacteria, nutrients, and many
other water quality contaminants.
i

Restaurant Targeted Pamphlet — Outside Page
Additional Behaviors 1 �`"
Keeping our water free of pollution is::::,..-ir:�
• When hiring outside companies to haul 1 -01 �
responsibility! rh-qiiii 1, =
trash or grease, maintain exhaust fans/ is everyone's ��,�,., �
hoods/roof, pressure wash, clean up spills, �al - - _.�
etc., make sure they are aware of proper 1 •. -
waste ....
disposal practices. Dump
1)Rii 1 CAROLINAS INTERNATIONAL CITY
•
• Routinely train employees on proper
housekeeping methods, spill clean-up, and •
stormwater pollution prevention.
ve RESTAURANT POLLUTION '�
Benefits of Adopting BMPs ,�d
fltoM vas.a
PREVENTION
Implementing Best Management Practices will
help you to avoid violations, reduce potential 41
Prohibido botar dcscchos aqui,
clean-up costs, minimize the risk of bad odors,
` [qUe ttBSBgUAC1 @n arroyos Y logos. -
flooding, rodents and other pests, increase
customer and employee safety, and help For more information about water .........
r,
reduce local pollution. pollution, illicit discharges, and ' -- -
~7"_-, . /
in toprotect our local stormwater, please visit: ""it Sarin
Do your part in helping . 411/14ler'
streams and wildlife. /
www.highpointnc.gov
Remember,only rain down the storm drain! . .-,
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• Public Services Department ,
*dr• , .: t Stormwater Division '.
P.O. Box 230
�'* • '1 '` : Public Services Department
II
., High Point, NC 27261 p
i". '� Phone: [phone] Stormwater Division

Restaurant Targeted Pamphlet - Inside Page
ce- _ ._ - -
,Stormwater: What is it? ,Best Management Practices
Washing and Cleaning
Stormwater is defined by the United States Any practice that prevents or reduces pollution is a • Never clean floor mats, garbage cans, etc.
Environmental Protection Agency as: Best Management Practice (BMP). There are several outside. Clean all equipment in an
Rainwater and melted snow that runs off BMPs that restaurants can employ to lower their appropriate indoor area such as a mop
streets, lawns, farms, construction, and stormwater pollution impact and comply with city basin or utility sink.
industrial sites and into surface water. ordinances.
• Do not dump mop water outside. Dispose
Surface Water I of all wastewater in a mop basin, utility
® sink or sanitary sewer.ill
Streams Rivers
lakes Ponds r Good Housekeeping
Any natural or man-made body of water • Make sure oil and grease containers are
emptied regularly.
Stormwater pipes and ditches do not go to _- j - • Properly dispose of toxic materials such as
a facility that treats the water. Instead, { cleaners, solvents, and detergents.
they connect to other pipes that eventually At—.r a!` .
ls
empty directly into a stream, river, or lake. a1 = a. Sphnd leaks
Any pollutants picked up along the way are ,' • If you do not have
one already, make or
deposited into that body of water. '' ; >. buy a spill kit.
• If a spill does occur, it is important to
7:.1- remember to never hose down a spill.
'4 OPPX. • Only use dry cleanup methods. If washing
pe. Outdoor Areas a dumpster, loading dock, or another
{ ;: , outdoor surface is necessary,Y, ou must
Y
• Do not hose parking lots or sidewalks. Sweep block the flow of water from entering the
. these areas instead. storm drain. Collect all wastewater and
dispose of it in a mop basin or utility sink.
• Prevent trash, cigarettes, chemicals, and other
Pdebris from getting into our waterways by keeping • Post spill response information in a
t parking Jots, waste storage areas, and other common employee area. Make sure
Stormwater pipes transfer water from the street directly outside areas clean. employees know where spill kits are and •
into streams. who to alert if a major spill occurs.
i • Routinely check oil and grease containers for leaks
Restaurant Related Pollutants and always make sure they are closed tightly. • If a hazardous spill occurs, call 911. The
Never pour grease down a storm drain. Fire Department is the first line of defense
• litter from outdoor areas and is trained and equipped to handle
• Trash and debris from overfilled, leaking • Replace rusted or damaged dumpsters. these types of situations.
or damaged dumpsters • Keep lids closed on dumpsters to prevent
• Grease from spills/leaks or wash water rainwater from washing trash from any holes or
from outdoor cleaning cracks. t t t

Banner pen give-a-way
1- wail show ;hro.agh harrei when retracted
Front 1 1
Storm drainsload dinsedy Into oarbites, rimers, and rah
Please keep the following out of storm drains:
Motor all Paint ;4 Yard altar .6 Trask *Pet wastetieuarhold
.i
.:...-7.--_. .,:7,, pH en
I -.:• , oilili -•
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.„4„.,. _-. ih nif„,,,___..ta,„:__,:i,, kV",
.- r--
NORTH CAROISNAN 1. RNATXINA1.CTT'f..
It you saga pollution In a strewn or atirm drain.
L. __.... Only rasa dorm storm rm M am,le1 P cal Custounar Service/at 3361883.3111.
Hancle to Pull Banner
111
I
Back
_ i ,
i
Did yi know that you can volunteer for the 1
1
1
Stormwater Division to help beautify the city? 1
n ,a Stone drain marking
,o, AdoptAareet • Annual cleanup events i
,
For more information about these opportunities pipe visit: •
hts //wwwiiIipointrgov/721IVolunteerf
1

13 weeks of stormwater education ads will run in La Noticia, May July, 2020
No permita
que No permita que
su jardin contamine
el agua ..
(11) �A
La Iluvia recoge fertilizantes, pesticidas - rri La Iluvia recoge lI uidos
9y r , g 1 r
otros contaminantes antes de Ilegar a la de automoviles y otros
r r .. 4t
alcantarilla y luego al rio mas cercano. • .' = contaminantes antes de
Ilegar a la alcantarilla y -,
luego al rio mas cercano. ...
• Aplique fertilizantes y pesticidas - g �
de acuerdo con las instrucciones. I iiiiiii ,1
• Recicle aceite usado y otros liquidos del auto, en las tiendas
• Evite usar fertilizantes o pesticidas de repuestos que participen en el programa de reciclaje.
cuando sepa que Ilovera. ■ Si se le cae liquido del auto en la calle, limpielo con un
• Barra fertilizantes/ esticidas derramados material seco y absorbente. No to deje que se vaya en la
p alcantarilla.
y desechelo apropiadamente. No deje
que se vayan en la alcantarilla. • Re pare fug as de aceite to mAs pronto posib
le.
Para mas informaciOn visite: t Para ma's informaciOn visite:
www.highpointnc.gov/stormwater www.highpointnc.gov/stormwater
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NORTH CAROLINA'S INTERN.ATIONALC!TY- NOPTH CAROLINA'S INTER N NTIQNAL CITY'

Farmer's Market—August 2019
Farmer's Market—August 2019
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Education Outreach Tracking Sheet Example
Type of Event I Fiscal Year I Date 1 Description Audience # Reached Staff 1 Length of Time Materials Passed Out
2 WQtrifold,1 magnet,3 banner
Education Table 2019-2020
12/10/2019 Library Table Public 10 Abi 3-5pm-� ^- pens,1 pencil,1 doggie poo bags
gge -
12 doggie poo bags,4 pencils,S banner
Education Table 2019-2020 Ipens,2 bubbles,S WQtrifolds,1 pet
1/14/2020 Library Table Public 21 Abi 3-5pm ;waste trifold
Jamestown Middle School-Stormwater ---t. _ ------ -------------------_�__
School Program 2019-2020 power point,Enviroscape,and aquatic trash
1/29/2020 activities. Students 65 Kelsie,Laura Sam-ipm 70 Stormwater Pencils
Education Table 2019-2020 ( it pet waste trifold,1 doggie poo bag,
1 volunteer card,5 pencils,10 pens,5
2/12/2020 Library Table Public 22 JAbi 3-5pm WQtrifolds,3 bookmarks
Stormwater
Advertisements 2019-2020 Waiting to receive advertisements/educational message
numbers from HP Ion the backs of 2 High Point Transit
21/2020 High Point Transit Buses(Outside-2 Tails) Public Transit NA 2/21/2020-6/30/2020 !Buses
Stormwater
Advertisements 2019-2020 Waiting to receive advertisements/educational message
High Point Transit Busses(Interior-10 numbers from HP on interior placards of 10 High Point
2/21/2020 Placards) Public Transit NA Lz1216i30/2020 Transit Buses
School Program 2019-2020 Union Hill-5th grade Enviroscape and I 2/26/2020 aquatic trash program. Students 75 Kelsie,Abi,Laura 8am-ipm Pencils
'41,000 Utility bill inserts with
Materiali
Distribution 2019-2020 information about Stormwater in
3/1/2020 Utility Bill Mailers-Stormwater Education Public 41,000 NA NA English and Spanish
Creek Week Calendars,6 Banner
Education Table 2019-2020
pens,2 koozies,1 pet waste
3/10/2020 Library Table Public 14 Abi,Kelsie 3-5pm _ — �ipamphlet,1WQpamphlet
,
4
i
Waiting to receive !!4 Weekly ads covering yard waste,pet
Advertisements 2019-2020 i
numbers from La {waste and automotive fluids in La
5/6/2020 La Noticia Stormwater Ads Public Noticia NA 5/6/-6/23/2020 1Noticia Spanish Language Newspaper

Material Distribution Tracking Sheet Example
Date Display Locations Address # of Pamphlets Given
12/13/2019 Skeet Club Veterinary Hospital 1578 Skeet Club Rd., High Point 30
12/13/2019 Total Care Veterinary Hospital 633 Greensboro Rd., High Point 30
� g
12/13/2019 High Point VeterinaryHospital 2507 South Main St., High Point 30
g
12/13/2019 Ba of geld Pet Hospital 265 Eastchester Dr. #130, High Point 30
1 /13/2019 Northwood Animal Hospital ital 507 Eastchester Dr., High Point 30
� g
12/13/2019 Westchester Veterinary 2816 Westchester High Point 30
HospitalDr., g
12/13/2019 Center Veterinary Hospital 1203 W Market Center Dr., High Point 30
12/13/2019 DeepRiver Veterinary Hospital 5231 WWendover Av., High h Point 30
P g
12/13/2019 Gull--Rand Veterinary Hospital 2513 S Main St., High Point 30
P g
12/13/2019 Erne wood VeterinaryHospital 812 Lexington High Point 30
� p Av., g
12/13/2019 Jamestown 30
James Landing VeterinaryHospital 4849 Wendover . v�.,
12/13/2019 City Lake Park Marina 602 W. Main St., Jamestown 30
12/13/2019 Oak Hollow Marina 3431 N. Centennial St., High Point 30

gr1971/ - u Keep
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NORTH CAR >LIN_ 'S• INTERNATIONAL C : 1 15'
City of 1gh Point
Adopt
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City of High Point - Stormwater Division
Adopt- a - Stream Program
The City of High Point appreciates your interest in the Adopt -A- Stream program . The Adopt -A -
Stream program provides organizations , families , individuals , clubs and community groups the
opportunity to assist the City of High Point in keeping streams healthy . This program
encourages organizations to make a two year commitment to our local waterways by facilitating
stream clean - ups , a minimum of twice a year, along city streams . Litter/debris is a serious
problem for High Point watersheds with litter and other pollutants traveling from streets and
parking lots through storm drains and into our local waterways . The litter/ debris accumulated in
the waterways decreases water quality levels and endangers certain types of wildlife . Healthy
streams , even very small ones , are an asset to our community with streams providing our
drinking water , outdoor recreation , and a beneficial habitat for our wildlife .
Please return this form to :
City of High Point — Stormwater Division
PO Box 230 , High Point, NC 27261
Office ( 336 ) 883 - 3455 Fax ( 336 ) 883 - 8561

%. „,, 70„, HighPoint
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NORTH [A.RO1_INA'S INTERNATIONAL C11l't
ADOPT -A- STREAM APPLICATION
Name of Group/ Organization :
Number of Volunteers :
Contact Information
Name :
Mailing Address :
City State Zip Code
Phone : ( ) Email :
Signature : Date :
Please return this form to :
City of High Point — Stormwater Division
PO Box 230 , High Point, NC 27261
Office ( 336 ) 883 - 3455 Fax (336 ) 883 - 8561

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NORTH CAROLINA'S INTEKNA11ONm_ %$ • UI LAM � � � t t ►, to a �11111
�* •� t.itt '
ADOPT -A- STREAM AGREEMENT
hereby agrees to adopt a segment of
as part of the Adopt-A- Stream Program , a cooperative program
of Keep High Point Beautiful and the City of High Point Stormwater Division . The minimum responsibilities
that accompany the adoption of a stream segment are as follows :
1 ) Perform no less than two (2) stream clean ups per year, where stream walkers remove trash and debris
from the stream channel .
2) Keep complete and accurate records of all stream walks and clean -ups using the report form provided by
the City of High Point, Adopt-A- Stream program . All field survey forms should be mailed or faxed to
the City of High Point/Stormwater Division (PO Box 230, High Point, NC 27261 , Fax : (336) 883 - 8561 )
after the completion of stream walk activities .
3 ) Be respectful of crossing private property while conducting stream walks and clean ups .
4) Have properly signed waiver forms for each person , adult and minor, participating in a stream walk or
clean up filed with the City of High Point Adopt-A- Stream Program prior to the event . Return forms to
the City of High Point Stormwater Division (PO Box 230, High Point, NC 27261 , Fax : (336) 883 - 8561 ) .
5) A sign with the group/organization name will be placed on the adjacent street of the stream after the
second clean-up event after all necessary forms have been completed .
We understand all of the requirements set forth for adopting a stream and agree to adopt
from
(street or landmark) to (street or landmark)
for the period of years (minimum of 2 years) beginning (date) .
Volunteer Groups Name :
Contact Person :
Contact Person ' s Phone Number :
Contact Person ' s Address :
Signature :
Please return this form to :
City of High Point — Stormwater Division
PO Box 230 , High Point, NC 27261
Office (336 ) 883 -3455 Fax (336 ) 883 - 8561

__,_. _ , ..„.„,
HIGH . ,/ ,--1/4,
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Noicni CARO ] INA'S 1N1 I,} 'ailskT7OI `\L CITY"
WAIVER OF LIABILITY
City of High Point Adopt-A- Stream Program
I , , of County, North Carolina, for and in
consideration of the City of High Point ' s permission to participate in the City of High Point ' s Adopt -A- Stream
program , an event coordinated by the Stormwater Division of the City of High Point, where by volunteers from
the community collect trash from waterways around the City, do here by agree to release , indemnify and hold
harmless the City of High Point, its agents , officers and employees and volunteers from any and all claims ,
liabilities , demands , damages , actions or causes of action of any kind or character (including, without limitation,
attorney ' s fees costs and expenses) that may arise in any manner by reason of death, injury, damage to my
person or property or both as a result of my participation in the City of High Point Adopt-A- Stream Program .
I understand that my participation may involve wading in streams , walking on steep stream banks and crossing
private property and that I hereby assume the risks involved in these activities . Further, I understand that I am
not required to perform any task that I believe to be too risky and that I may withdraw my participation from the
program at any time . Finally, I will , at all times , be respectful of the property and privacy rights of those who
own property abutting the adopted stream when conducting stream walks and clean ups .
Minor participants must have a parent/guardian sign below granting permission for their child to
participate . By signing , parent/guardian agrees to all terms of this agreement and further agrees to
indemnify the City of High Point against any and all claims for loss or injury that may be brought on
behalf of the minor child .
I understand that during my participation in the City of High Point Adopt-A- Stream Program , I am subject to
the rules and regulations of the City of High Point . I also understand and agree that this Waiver of Liability is
binding upon my executors , administrators , personal representatives , collectors , heirs , successors and assigns .
This the day of , 20
Signature of Participant
Printed Full Name
Signature of Witness
Printed Full Name
Signature of Parent or Guardian if under 18 Printed
Printed Full Name
Please return this form to :
City of High Point — Stormwater Division
PO Box 230 , High Point, NC 27261
Office (336 ) 883 -3455 Fax (336 ) 883 - 8561

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WAIVER OF LIABILITY FORM
For Participants
Before participation in a stream cleanup , all volunteers must sign this liability release form . A parent/guardian is
required to sign for volunteers less than 18 years old . This form must be received by our office prior to
participating in the Adopt-A- Stream program .
In consideration of voluntary participation in the ADOPT-A -STREAMprogram, I release the City of High Point
from liability for any injuries I may suffer or damages that I may cause as a result of participation in this
program . As indicated by my signature, I am aware of the nature of the work that is to be performed, and I
agree to follow the safety guidelines and instructions that were distributed by the Stormwater Services Division .
Signature Date Signature Date
Signature Date Signature Date
Signature Date Signature Date
Signature Date Signature Date
Signature Date Signature Date
Signature Date Signature Date
Signature Date Signature Date
Please return this form to :
City of High Point — Stormwater Division
PO Box 230 , High Point, NC 27261
Office (336 ) 883 -3455 Fax (336 ) 883 - 8561

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SAFETY GUIDELINES
General Rules :
• Children may participate with proper supervision by an adult and parental/guardian signature .
• Conduct a safety meeting for all participants prior to each cleanup.
• Carpool to the site to reduce the number of vehicles .
• Stream cleanup should be completed during daylight hours only .
• Postpone stream cleanups until 72 hours after any storm event.
• Work in small groups . Do not work alone.
• Stay clear of any construction .
• Do not work in inclement weather .
• Do not use or possess illegal drugs or alcohol during cleanup .
• Wear light colored clothing that covers arms and legs. Wear rubber boots or waders, gloves, hats, and
safety glasses.
• During warm weather months , drink plenty of fluids , take breaks and avoid overexertion .
• During cold weather months , dress warmly with layered clothing .
• Be alert for snakes , stinging insects , and poisonous plants .
• Be aware of wet rocks , hills , and slopes . Watch your step.
• Do not pick up trash or walk on bridges , on overpasses , or in tunnels or culverts .
• Do not pick up anything that looks to be hazardous materials. Notify your Adopt-A - Stream
coordinator if you encounter hazardous objects , holes , guy wires and other hidden obstacles in the
ground .
• Use proper bending and lifting techniques .
• Do not attempt to squeeze bags to make room for more trash . (Injuries from broken or jagged objects
can result from this practice . )
In Case of Emergency :
• Have an adequate first- aid kit available
• Select an emergency room/hospital and know the route from the work area to the designated treatment
facility .
• If possible , make sure that one member of your group has a cell phone for emergencies .
• Have transportation immediately available .
Bag Collection Procedure :
• Be sure to group the bags together and note the exact address/location . Please place them at least 8 feet
from the side of the road to make the job of collecting them easier and safer for our Sanitation
employees .
Please return this form to :
City of High Point — Stormwater Division
PO Box 230 , High Point, NC 27261
Office (336 ) 883 -3455 Fax (336 ) 883 - 8561

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City of High Point
Adopt-A- Stream Report
Name : Date :
Organization :
Address :
City : State : Zip :
Phone :
Email :
What section of stream/creek did you clean ?
Distance cleaned ?
How many people participated in the stream clean up ?
How many hours did you work ?
How many bags of trash did you collect ?
Location of trash for pick-up (please place at curb of street) ?
*Remember! Always be aware of your surroundings. Please report any unknown substances or
possible hazardous materials to 911. Give a brief description of the problem and include the
following: nearest physical address to the problem (street name and block number) . Do not attempt to
clean substances from stream, as they may be hazardous to your health .
Please return this form to :
City of High Point — Stormwater Division
PO Box 230 , High Point, NC 27261
Office (336 ) 883 - 3455 Fax (336 ) 883 - 8561

Example tracking of Adopt-a-Stream group
Immaculate Heart of Mary Environmental Club - Adopt A Stream
Dates # of Volunteers Collected
11/18/2016 12 6 bags trash, 4 recycling
2/20/2017 6 8bagtrash, lrecycling
March 2017 - Sign Placed on Hickswood Drive
4/22/2017 6 2 bags trash
10/7/2017 7 5 bags of trash
4/28/2018 12 12 bags trash, 2 bags recycling
10/6/2018 20 12 bags trash, 2 bags recycling
4/27/2019 8 9 bags trash, 1 bag recycling
Unable to perform cleanups at their site due to construction (Fall 2019)
Unable to perform cleanups due to COVlD-19 (Sping 2020)

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Procedures for Dry Weather Monitoring
1 . Dry Weather Monitoring Field Equipment Checklist
The field equipment listed below is used to conduct dry weather monitoring .
• Clipboard , pens/ pencils • Tablet/ iPad
• Data sheets • Sampling rod / Bailer
• Ammonia test strips • Flashlight
• pH meter/YSI probe • Tape measure
• Safety vest/ PPE • Sample bottles
• Paper towels or rags • Radio / Cell phone
• DI Water
2 . Stormwater System Mapping
The City is required to develop an up -to - date labeled map of its entire stormwater
infrastructure system . The stormwater infrastructure system consists of all conveyances within
the City Limits , including streets , stormwater structures , pipes , water quality devices , and major
outfalls . The U . S . Environmental Protection Agency ( EPA ) defines a " major outfall " as one that is
36 - inches in diameter or greater and drains more than 50 acres from residential areas , or one
that is 12 - inches in diameter and drains more than two acres from areas with industrial activity .
Currently the City has developed stormwater outfall maps that display many layers included
utility layers , SCMs and outfalls . Each outfall is indicted by a color coded dot , the letters SW ( to
indicate a stormwater structure ) and a five digit number .
Due to its extensiveness and the many elements that make up the City' s stormwater
infrastructure system , minor inaccuracies or gaps are anticipated to exist . In addition , the data
layers will be constantly changing as new improvements or developments are constructed . In
order to maintain a complete and accurate stormwater layer, the different mapped elements
will be verified during monitoring activities , as well as other activities conducted by the City
such as maintenance .
1
City of High Point , Stormwater Services Division
Procedures for Dry Weather Monitoring Revised 4 - 28 - 2020

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3 . Stormwater Outfall Monitoring :
Field Screening
The field screening consists of a series of qualitative field observations and field analyses of
selected water quality parameters . General site observations ( date , conveyance type , pipe size )
are recorded on the tablet even if the site is dry . Field measurements will be taken and
recorded on the data sheet where there is flowing or ponded water, provided there has been
no rain event during the last 72 hours .
Qualitative Observations
Qualitative observations are intended to provide a general assessment of the site , and include :
temperature , pH , ammonia , odor, color, and water clarity, presence of floatable matter, visible
deposits / stains , and biological status . At least one photograph will be taken at each site to
record the site visit, identify any vegetation or structural changes, and provide additional
evidence . Photographs also help to locate the site in future visits .
2
City of High Point , Stormwater Services Division
Procedures for Dry Weather Monitoring Revised 4 - 28 - 2020

City of High Point and State of North Carolina water quality standards .
State No Action
Parameter Watch Level Action Level Units
Standard Taken
Temperature NA < 27 27 -- 30 > 30 Celsius
pH < 6 - > 9 6 - 8 < 6 - > 8 < 6 - > 9 su
Conductivity NA < 320 320 - 580 > 580 mmhos/cm
Last Rain NA NA NA NA days
Ammonia NA 0 < 0 - > 1 > 1 Mg/ L
Identifying an Illicit Discharge
Should a non - stormwater discharge or illicit discharge be found , the illicit discharge will need to
be tracked .
4 . Stormwater Outfall Sampling :
Field Sample Collection
Grab samples are collected by standing downstream and submerging the sample container
immediately below the water surface in the upstream direction , disturbing as little of the
bottom material as possible . If practical , collect the sample at about 60 % of the stream depth
( from the surface ) in an area of maximum turbulence ( except when sampling for volatile
organics ) . Avoid stagnant pools near the edge of flowing streams unless sampling stagnant
pools . Enter the channel downstream of the sampling location and move upstream , disturbing
as little of the bottom material as possible . For shallow water ( less than 6 inches deep ) , the
sample can be collected from the surface of the stream . If the water level is too low to collect
an adequate sample , then forego sampling .
Any sample that will need to be analyzed by the Ward WTP lab will need to be stored in the
appropriate container type for the analytical method to be performed . Water quality samples
will be labeled with the following information :
• project name
• site location
• date and time collected
• analyses to be performed
• sample preservation
• samplers initials
Samples will then be stored on ice ( 4° C ) for transfer to the proper analytical laboratory . The
sample containers used will be certified as clean and sterile by the Ward WTP staff performing
the analyses prior to sample collection . Samples will be delivered to the Ward WTP and
analyses initiated within specified holding times .
3
City of High Point, Stormwater Services Division
Procedures for Dry Weather Monitoring Revised 4- 28 - 2020

Chain - of- Custody
Chain - of- custody forms will be completed for each sample and accompany the samples to the
appropriate laboratories . Samples will be considered to be in custody if they are :
• In the custodian ' s possession or view,
• Retained in a secured place ( under lock ) with restricted access , or
• Placed in a container and secured with an official seal such that the sample could not be
reached without breaking the seal .
Chain - of- custody procedures will be used for all samples throughout the collection , transport,
and analytical process . Chain - of- custody procedures will be initiated during sample collection . A
Chain - of- custody record will be provided with each sample or group of samples . Each person
who will have custody of the samples will sign the form and ensure the samples will not be left
unattended unless properly secured .
Documentation of sample handling and custody includes the following :
• Sample identifier
• Sample collection date and time
• Any special notations on sample characteristics or analysis
• Initials of the person collecting the sample
• Date the sample was sent to the analytical laboratory
• Shipping company and waybill information .
Once delivered to the analytical laboratory, the person receiving the samples will sign the
Chain - of- custody form . The condition of the samples will be noted and recorded by the
receiver . Chain - of- custody records will be included in the final reports prepared by the
analytical laboratories and are considered an integral part of the report .
Analytical Laboratory Sample Collection
Use appropriate containers for the sample being tested . Samples are collected by standing
downstream and submerging the sample container immediately below the water surface in the
upstream direction , disturbing as little of the bottom material as possible . If practical , collect
the sample at about 60 % of the stream depth ( from the surface ) in an area of maximum
turbulence . Avoid stagnant pools near the edge of flowing streams unless sampling stagnant
pools .
Recording Data
Record all qualitative observations and field testing results on the Dry Weather Monitoring
Field Datasheet . Also note any changes to standard procedures (for whatever reason ) , and
describe any unusual or noteworthy conditions or results in detail on the bottom of the sheet .
Disposal
Upon returning to the office , dispose of all spent test strips in the appropriate waste containers .
Be sure to clean all equipment ( recheck calibration if any results were questionable ) , and
restock test strips ( if necessary ) .
4
City of High Point , Stormwater Services Division
Procedures for Dry Weather Monitoring Revised 4- 28 - 2020

5 . Documenting Illicit Discharges
Documenting Illicit Discharge investigations , especially those resulting in the issuance of an
NOV letter, is a critical step in reducing violations in the City of High Point . Illicit Discharge cases
where responsible parties are assessed fines may have to be abandoned if they are lacking
proper documentation . Illicit Discharges will be photo documented and pertinent information
will be recorded in the Illicit Discharge Tracking database . Any digital photos may be put into an
electronic folder and for future reference . NOV letters , photos or other correspondence
pertaining to the Illicit Discharge will be saved in hard copy form in a folder to be filed . The
Stormwater Division will make every effort to conscientiously document and record pertinent
information regarding every Illicit Discharge issue .
6 . Equipment Maintenance
In order to ensure the quality of field results , maintenance of equipment must be given a high
priority .
• Rinse probes on a regular basis while conducting field work and each time a sample is
above our below benchmark values .
• All equipment must be cleaned and serviced at the end of a field shift .
• All water quality meters must be calibrated in the office before field use . Calibration
solutions should remain uncontaminated and not be used after their expiration dates .
• Field meters and cameras must be in proper working order . Ensure all equipment is
charged or extra batteries are available .
• Clean and rinse all other sampling equipment after returning from the field . Store clean
equipment in storage cases .
7 . Health and Safety
Dry weather water sampling may occur when the sampling environment and discharges create
hazardous conditions . Use safety precautions at all times when conducting dry weather
monitoring .
• Keep a first aid kit and fire extinguisher in the vehicle .
• Watch out for traffic along the access road when sampling or making observations .
• Park vehicle off road if possible , turn hazard light on , and place orange safety cones out
if you are parking near traffic lanes .
• Do NOT remain in open areas or stand under trees if lightning is occurring in the vicinity .
• Watch your step ; the ground may be wet and slippery, steep , or unstable . Do not
attempt to climb down unsafe slopes .
• Wear appropriate attire ( i . e . , hat, safety boots , gloves , and long pants ) .
• Be aware of your environment . Watch for : snakes , ticks, bees , poison oak, and stinging
nettles .
• Use common sense when deciding whether to sample during adverse weather
conditions . This program is intended to assess dry weather conditions . Do not sample
during dangerous conditions such as high winds , lightning storms, or flooding conditions
that might be unsafe .
5
City of High Point, Stormwater Services Division
Procedures for Dry Weather Monitoring Revised 4- 28 - 2020

• Do not enter channels during periods of high flow . The general rule of thumb is : If the
product of the water depth in feet and the velocity in feet per second is greater than 10 ,
or the level is above your waist, don ' t go in .
• Do not enter confined spaces . This includes putting your head below street level into a
manhole .
• Follow all analytical procedures as prescribed in the equipment manuals . Heed all
warnings and precautionary statements .
• Be familiar with Safety Data Sheets for all chemicals used in the field and when
calibrating instruments . Know the health hazards and emergency medical treatments ,
and follow proper disposal instructions .
Safety Equipment
The following safety equipment is recommended for use during dry weather sampling :
• First aid kit
• Safety vest
• Safety boots
• Rubber boots ( if needed )
• Bug spray/ poison ivy block
• Radio/cell phone
6
City of High Point, Stormwater Services Division
Procedures for Dry Weather Monitoring Revised 4- 28 - 2020

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https : //www . highpointnc . gov/671/ Illicit - Discharge
1 1 • • t D • h
Illicit Discharge Detection & Elimination
What is an Illicit Discharge ?
• An illicit discharge or illegal discharge is any disposal , emptying , or dumping of any substance other than rainfall into the stormwater
drainage system .
• An illicit connection or illegal connection is any connection of wastewater, such as from a bathroom or a washing machine , into the
stormwater drainage system .
• The accidental spill or leak of harmful substance is also considered an illicit discharge .
How This Causes Water Pollution
Rainwater that runs off hard surfaces, such as pavement and rooftops is collected into the stormwater drainage system . This stormwater
runoff, flows along the curb and gutter and then drains into a catch basin or drop inlet . After entering the catch basin , stormwater and any
pollutants that are picked up are then routed to the nearest stream , creek, or lake . Anything that enters the stormwater drainage system
besides rainfall is considered to be an illicit discharge and violates the Illicit Discharge Ordinance that was adopted by the City of High Point .
Water pollution can not only damage the environment and impair wildlife , but it can also restrict the use of recreational activities such as
swimming and fishing, and can have significant human health effects . The purpose of the Illicit Discharge Ordinance is to protect the public
health , safety, and welfare by controlling the pollution in our waterways .
• Illicit Discharges
Typical illicit discharges include the following examples :
Gasoline or motor oil spills
• Grease , Fats , and Oils
• Paint spills
• Soapy wash water
• Wastewater
Call 336 - 883 - 3111 to report illicit discharges to the Stormwater Division of the City of High Point . Staff will investigate the situation and
determine whether or not a violation occurred . If a violation has occurred , the City will take further actions to ensure the violation does
not happen again . In addition the City will protect your confidentiality .

B C C E F G H
1 Accels Record ID I Inspector(s) Type of lDDE Address of lOD OL E/Property Responsible Location/Description at ID Business/Owner Responsible I NOV Sent I Abated I
Brian Baer and Stan Dunlap were called out tothe Kangaroo Express on N Main St at
approximately 6:30pm.Two small man holes in the parking lot were leaking sewage caused
Trevor Spencer,Robbie Tyler Everhart[Kangaroo Express
Sewer Overflow 820 N.Main Street by a clogged private line,which was determined by Water-Sewer Mains.The sewage Yes Yes
Baker Store Manager}
flowed across the parking lot and into a storm drain.It was tracked down the stormwater
358 1D-20-0009 system to the intersection of N.Elm and W.Ray Ave.
Pump station line was hit by a contractor and overflowed 2050 gallons into the hole where
Sewer Overflow 5873 Riverdale Drive backfllling was occurring.2000 gallons contained to the hole,pumped back into the Crowder Construction No Yes
system,and soil was removed and taken to hazardous waste landfill.50 gallons reached
369 ID-20-0012 Joe Holden(W&S) water at a bypass valve that was not closed completely and was spraying out.
370 ID-20-0013 Fuquan Sellers(W&S) Sewer Overflow 946 Croydon St Sewer line blocked with roots and rags;overflowed via Manhole N HP20017 N/A No Yes
Tim Dees reported to Trevor Spencer that raw sewage was flowing from the cleanout in
the parking lot of the Kangaroo Express.The spill was tracked down the stormwater system Tyler Everhart[Kangaroo Express
Abigail Rosendale,Kelsie Sewer Overflow 820 N.Main Street Yes Yes
to a manhole in front of 606 N.Elm St.Tyler Everhart contracted a plumping company to Store Manager}
371 ID-20-0014 Burgess,Trevor Spencer conduct the cleanup.
A tractor trailer delivering food to Welborn Middle punctured a fuel tank over top of the
catch basin in the parking lot(CB13911)which discharges directly into Boulding Branch
Fuel discharge into stream 1710 McGuinn Drive Sysco Trucking Yes Yes
along the Greenway.Fire responded and contained the spill at the catch basin,and the
372 ID-20-0015 Kelsie Burgess stream.Estimated less than 5 gallons leftthe tank.
Southern Milk Transport truck was overtu rned spilling'gallons of milk into road.The spill
Dairy Spill 27585 Main St[Intersection ofS Main St and Fairfield traveled through the stormwater system to an outfall behind 25195 Main St.eventually Southern Milk Transport Inc. Yes Yes
Abigail Rosendale,Anita Rd} reaching the stream behind 2415 Fran cis St.Garrett's Towing and RecoveryService
373 ID-20-0015 Simpson handled clean up byfushing the system and vacuuming the system and creek.
Abigail Rosendale,Anita Potential pool drainage at residence,drove by scene and no illicit discharge activiti es were
Potential pool drainage 200 W Farriss Ave N/A N/A N/A
374 ID-20-0021 Simpson noted
Hydraulic leak 4177 Tarrant Trace Circle CHP garbage truck hose ruptured and spilled 75 gallons of hydraulic fluid on the streets CHP-Environmental Services No Yes
375 ID-20-0017 Anita Simpson,Ken Sult within that section of the neighborhood
376 ID-20-0018 Fuquan Sellers[W&S} Sewer overflow into stream 3313 Penninsula Drive FOG blockage in sewer line coming up into street;blockage cleared by W&S N/A No Yes
377 ID-20-0019 Kelsie Burgess Sewer Leak into stream 1150 Silver Court Private sewer line leaking into a storm drain and into stream CULP/Owners of 1150 Silver Ct Yes Yes
378 ID-20-0020 Ronnie Massey(W&S) Sewer overflow into stream 1106 Skeet Club Road Blocked line overflowed via manhole cross the street from 1106 N/A No Yes
• • r r , nnita[moron onaihln rhnmirnlimnnn to rtrnnm a17 ai4 All a»and av711innr rt nnnnrt n(nnrrihln n,.,,,.vn.nnnrV Llllnr nn(hinn to rrnnL r'ihiof a inhonint uln uh,
Resident witnessed someone dumping buckets of unknown liquid from a tank in the back of
Reported Illicit Dumping[No Violation) 3563 Parkhill Town Homes[Biocell 1) their truck into the Biocell.Kelsie spoke with Greg Domingue(Golden Property Golden Property Management N/A N/A
381 ID-20-0030 Kelsie Burgess Management}and learned he had been watering the newly planted trees.
Potential washing machine drainage 1312 Florida Street Washing machine reported to be draining into storm drain.It was a dryer and the water N/A No Yes
382 ID-20-0025 Robbie Baker was coming from a spring.
Water Leak 800 Country Club Rd Water thought to be coming from the Golf Course irrigation system flowing into the High Point Country Club No Yes
383 Robbie Baker stormwater catch basin.
Illicit Dumping 232 Friendly Ave resident dumping into 234 Friendly Neighbor called in to report resident of 232 Friendly Ave dumping cooking oil/grease into Owners of 232 Friendly Ave Yes Yes
384 ID-20-0031 Kelsie Burgess,Jeremy Britt Ave[CB 12005) storm drain located at 234 Friendly Ave.
Sewer Overflow 305 E.Parkway Avenue Sewer line clogged with wipes overflowed;approx.4 gallons entered unnamed trib to City of High Point No Yes
385 ID-20-0035 Joe Holden(W&5) Boulding Branch Creek.
Anonymous resident called in to report neighbor dumping dead fish into a storm drain. NIA Illicit Dumping 502 Birchwood Dr No Yes
386 ID-20-0035 Abigail Rosendale Drain was flushed by Stormwater Division.
Michael Cannon[Turbo Steam
Carpet cleaning wastewater 603 Manor Dr Resident at 603 Manor Drive reported carpet cleaning company dumping wash water into Carpet Cleaning and Pressure Yes Yes
387 ID-20-0037 Abigail Rosendale stream.This was the company's second offense. Washing)2543 Ambassador Ct
Discharge in Stream 1301 Ashley Avenue[DuffaII:5W 50110} Resident at 1410Wal es Drive reported dead fish in stream.Determined that it might have unknown N/A N/A
388 ID-20-0033 Kelsie Burgess been someone emptying fishing from boat into stream at 1301 Ashley Ave.
Resident at 4005 Cole Ave was draining their pool.Resident stated pool had not been
Discharge in Storm Drain 4005 Cole Avenue treated yet this year.Kelsie tested watef for chlorine and very trace amounts present[0.02 Homeowner at 4005 Cole Ave N/A N/A
389 ID-20-0034 Kelsie Burgess ppm).
Some of the leaves were black and the water was stained.Asmall pipe was found emptying
Dishcharge into a ditch 208 Valley Drive into the ditch several houses up.No water was flowing at the time,but it appeared to be a N/A No N/A
390 Robert Baker roof drain or possibly a spring.
Discharge in Storm Drain 5116 Vickrey Chapel Rd Resident at 5116 Vickrey Chapel Rd was draining standing stormwater into catch basin in N/A No
391 Abigail Rosendale front of house with a hose.
Paint Spill E Bound 311 near Eastchester exit Yes
392 ID-20-0040 Robbie Baker Rebecca Coplin called stormwater to report paint cans falling off truck.DOT was informed.
Kelsie Burgess,Abi Chemical odor 1734 Deep River Road[at culver running under Deep Chemical odor reported to customer service.Investigated by stormwater.Staff noticed N/A N/A N/A
393 Rosendale River near Gordon Rd} smell,but could notfnd any source.
Paint Spill 1730 Westchester Dr. Aflve gallon paint bucket fell from the back of a vehicle.No paint made it into the storm Samet Corp. No Yes
394 ID-20-0041 Robert Baker drain.

Record
Menu T Refine Search New GIS Help My Fillers I --Select-- Ne Module PublicServices ••.
Showing 1 - 10 of 41
❑ L Record Type Opened No Unit # Dir Street Name Project Name
(start).
_ 1D-20-0040 IDDE 08/ 1112020 E 1-74 Paint Spill ( See Description )
> -0+ 4I II E1111111111111111111111111111111111111111111111.111111111111111tTER Paint Spill ( See Description )
•
El 1D-20-0039 ! ODE 07121 /2020 917 N Main Discharge in Storm Drain
_I ID-20-0038 IDDE 0714i2020 208 Valley Discharge into a ditch
_l ID-20-0035 IDDE 071012020 305 E PARKWAY Sewer Overflow
_1 ID-20-0036 IDDE 07/ 10/2020 502 BIRCHWOOD Illicit Dumping
_I ID-20-0037 IDDE 07/ 10/2020 603 MANOR Illicit Dumping
I^I ID-20-0034 IDDE 07/09;2020 4005 Cole Discharge in Storm Drain
_l ID-20-0033 IDDE 07/0812020 1301 Ashley Discharge in Stream
in 1D-20-0032 IDDE 06125/2020 800 Country Club Discharge in Storm Drain
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Go To . I SummaryRecord Activities Summary Application History 1 0- _ --- --- - - �. _ � Activity� S a
rY �1� Address-_ - _ - - -- _ ( ) Addti info Assess Fee History 0
Contact Info : Name Organization Name Contact 'type Relationship Address Contact Primary Ad
-- P. rz Contact 816 E Green Dr. . .
Workflow Status : Task Assigned To Status Status Date Action By
Investigation
Abatement
Project Name : Paint Spill_(See Description ).
Custom Fields : IDDE
Type
Spill - See Description
Scheduled/ Pending Inspections : Inspection Type Scheduled Date Inspector Status Comments
Resulted Inspections : Inspection Type Inspection Date Inspector Status Comments
File Date : 08/11 /2020
Job Value : $0.00
Balance : $0.00
Initiated by Product: AV360
Record Status :
Record Type : IDDE
' Detailed Description : Afive-gallon bucket of paint fell from the back of a vehicle on Westchester Drive. It is believed that the truck was leaving the construction site at 1730 Westchester I
Detailed Description : A five-gallon bucket of paint fell from the back of a vehicle on Westchester Drive. It is believed that the truck was leaving the construction site at 1730 Westchester I
used on the building at 1730 Westchester. The paint was in the two west bound lanes of Westchester for approximately 600 to 700 feet.
Condition Status : Name Short Comments Status Apply Date Severity Action By
Address : 1730 WESTCHESTER DR, HIGH POINT, NC 27262
Owner Name : CITY OF HIGH POINT
Owner Address : PO BOX 230 , HIGH POINT, NC 27261
Parcel No : 185872
Record Detail : Detail
Record Comments : View ID Comment Date
Licensed Professionals Info : Primary License Number License Type Name Business Name Business License #

MS4 Permit Self-Audit Report
High Point, NC: NPDES Permit No. NCS000421
APPENDIX B: PHOTOGRAPH LOG
(NONE)
Audit Date(s): May 19,2020