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Home My WebLink AboutNCS000435_Asheville Draft SWMP v3_20200925Draft Stormwater Management Plan City of Asheville NCS000435 September 25, 2020 Table of Contents PART 1: INTRODUCTION.........................................................................................................................I PART 2: CERTIFICATION.....................................................................................................4...................2 PART 3: MS4 INFORMATION..........................................................................................................6.......3 3.1 Permitted MS4 Area. 614 61,61,616 6 141,14 6114 6116 6.6.6 6.. * ... I ... o 3 3.2 Existing MS4 Mapping.................................................................................................................4 3.3 Receiving Waters............................................................................................................4.............4 3.4 MS4 hiterconnection....................................................................................................4.....4..........6 3.5 Total Maximum Daily Loads(TMDLs)........................................................................................6 3.6 Endangered and Threatened Species and Critical Habitat.............................................................6 3.7 Industrial Facility Discharges, 1 4 1 P I 1 1 4 4 1 4 4 1 1 4 1 1 1 1 4 d 1 1 4 1 ...... d .............. ..... d ..................... 6 3.8 Non-Stormwater Discharges.........................................................................................4...............8 3.9 Target Pollutants and Sources.., ...... "1 111,41114 P114,1114,14 1 I'll I'll I.,., ... *.., 11"O'dq Q'd4 bop*4"4 4141,11,14 "1 1.11 ... C I ... 8 PART 4: STORMWATER MANAGEMENT PROGRAM ADMINISTRATION...................................10 4.1 Organizational Structure'...., ... ... I I I I d * " 0 " 0 4 4"4 411,111,41,1114 1 1 11 1.., .... 4.2 Program Funding and Budget. . . . . . . . . . . . . . . . . . . . , 4 , , 4 d , 4 4 , 4 , 0 6 , . 4 d . . . . . . . . . . . . . . . . . . . . l I 4.3 Shared Responsibility, I I d I . I I . I I I . I I I . I d .......... 4 ..... ........................ 13 4ACo-Permittees..............................................................................................................................13 4.5 Measurable Goals for Program Administration...................................................................... 1...13 PART 5: PUBLIC EDUCATION AND OUTREACH PROGRAM.........................................................15 PART 7: ILLICIT DISCHARGE DETECTION AND ELIMINATION PROGRAM..............................23 PART 8: CONSTRUCTION SITE RUNOFF CONTROL PROGRAM...................................................29 PART 10: POLLUTION PREVENTION AND GOOD HOUSEKEEPING PROGRAMS ......................37 List of Tables Table 1: Summary of MS4 Mapping Table 2: Summary of MS4 Receiving Waters fable 3: Summary of Approved TMDLs Table 4: Summary of Federally Listed Species/Habitat Impacted by Surface Water Quality Table 5: NPDES Stormwater Permitted Industrial Facilities Table 6: Non-Stormwater Discharges Table 7: Summary of Target Pollutants and Sources Table 8: Summary of Responsible Parties Table 9: Shared Responsibilities Table 10: Co-Permittee Contact Information Table 11: Program Administration BMPs Table 12: Summary of Target Pollutants & Audiences Table 13: Public Education and Outreach BMPs Table 14: Public Involvement and Participation BMPs Table 15: Illicit Discharge Detection and Elimination BMPs Table 16: Qualifying Alternative Program Components for Construction Site Runoff Control Program Table 17: Construction Site Runoff Control BMPs Table 18: Qualifying Alternative Program(s) for Post -Construction Site Runoff Control Program Table 19: Summary of Existing Post -Construction Program Elements Table 20: Post Construction Site Runoff Control BMPs Table 21: Pollution Prevention and Good Housekeeping BMPs PART 1: INTRODUCTION The purpose of this Stormwater Management Plan (SWMP) is to establish and define the means by which the City of Asheville will comply with its National Pollutant Discharge Elimination System (NPDES) Municipal Separate Storm Sewer System (MS4) Permit and the applicable provisions of the Clean Water Act to meet the federal standard of reducing pollutants in stormwater runoff to the maximum extent practicable. This SWMP identifies the specific elements and minimum measures that the City of Asheville will develop, implement, enforce, evaluate and report to the North Carolina Department of Environmental Quality (NCDEQ) Division of Energy, Minerals and Land Resources (DEMLR) in order to comply with the MS4 Permit number NCS000435, as issued by NCDEQ. This permit covers activities associated with the discharge of stormwater from the MS4 as owned and operated by the City of Asheville and located within the corporate limits of the City of Asheville. In preparing this SWMP, the City of Asheville has evaluated its MS4 and the permit requirements to develop a comprehensive 5-year SWMP that will meet the community's needs, address local water quality issues and provide the minimum measures necessary to comply with the permit. The SWMP will be evaluated and updated annually to ensure that the elements and minimum measures it contains continue to adequately provide for permit compliance and the community's needs. Once the SWMP is approved by NCDEQ all provisions contained and referenced in this SWMP, along with any approved modifications of the SWMP, are incorporated by reference into the permit and become enforceable parts of the permit. DRAFTNCS000435 SWMP City of Asheville September 25, 2020 Page 1 PART 2: CERTIFICATION By my signature below I hereby certify, under penalty of law, that this document and all attachments were prepared under my direction or supervision in accordance with a system designed to assure that qualified personnel properly gather and evaluate the information submitted. Based on my inquiry of the person or persons who manage the system, or those persons directly responsible for gathering the information, the information submitted is, to the best of my knowledge and belief, true, accurate, and complete. I am aware that there are significant penalties for submitting false information, including the possibility of fines and imprisonment for knowing violations. I am also aware that the contents of this document shall become an enforceable part of the NPDES MS4 Permit, and that both the Division and the Environmental Protection Agency have NPDES MS4 Permit compliance and enforcement authority. ® I am a principal executive officer or ranking elected official. ❑ I am a duly authorized representative and have attached the authorization made in writing by a principal executive officer or ranking elected official which specifies me as: ❑ A specific individual having overall responsibility for stonnwater matters. ❑ A specific position having overall responsibility for stormwater matters. Signature: �,w r 1/ l/ Name: Richard White III Title: Assistant City Manager Signed this'Yh day of20 Z.e- DRAFT NCS000435 SWMP City of Asheville September 25, 2020 Page 2 3.1 Permitted MS4 Area This SWMP applies throughout the corporate limits of the City of Asheville, including all regulated activities associated with the discharge of stormwater from the MS4. The map below shows the corporate limits of City of Asheville as of the date of this document, The jurisdictional and MS4 service area for the City of Asheville is 45.73 square miles. The source of this information is the City of Asheville, Public Works Department and Asset Management Division, which updates jurisdictional and geographical boundaries as they occur. City of Asheville Corporate Limits Map Link Asheville City Limits w,mw � -wna IEncuox .ulgcNrua 1 1 Legend 1 I:le sta:e H, JIwdys UFA 141ehllsays t C Highwais AAM I* City Lim to C t l i 1.5 3 Mdev DRAFT NCS000435 SWMP City of Asheville September 25, 2020 Page 3 3.2 Existing MS4 Mapping The current MS4 mapping that is available to the public includes approximate locations of pipes, inlets and catch basins. Map Asheville Link The City also maintains internal data that includes pipe sizes, material type, elevations, outfalls, curb & gutter and ditching areas on known systems. Table 1: Summary of MS4 Mapping Percent of MS4 Area Mapped 78 % No. of Major Outfalls* Mapped 49 total *An outfall is a point where the MS4 discharges from a pipe or other conveyance (e.g. a ditch) directly into surface waters. Major outfalls are required to be mapped to meetpermit requirements. A major outfall is a 36-inch diameter pipe or discharge from a drainage area > 50-acres; and for industrial zoned areas a 124nch diameter pipe or a drainage area > 2-acres. 3.3 Receiving Waters The City of Asheville MS4 is located within the French Broad River Basin and discharges directly into receiving waters as listed in Table 2 below. Applicable water quality standards listed below are compiled from the following NCDEQ sources: o Waterbod�Classification Map o Impaired Waters and TMDL Map o Most recent NCDEQ Final 303 d List DRAFT NCS000435 SWMP City of Asheville September 25, 2020 Page 4 Table 2: Summary of MS4 Receiving Waters Receiving Water Name Stream Index / AU Number Water Quality Classification 303(d) Listed Parameter(s) of Interest French Broad River 6-(54.75)b B Fecal Coliform Ducker Creek 6-63 C Boring Mill Branch 6-68 C Dellwood Lake 6-69 C Dingle Creek 6-71 C Brown Branch 6-72-1 C Long Valley Branch (White Creek) (Westerly Lake) 6-75 C Trent Branch 6-76-10 C Ragsdale Creek (Lake Ashnoca) 6-76-11 C Canie Creek 6-76-12 C Moore Creek 6-76-8 C Moore Branch 6-77 C Christian Creek (Davis Lake) 6-78-19 C Porter Cove Branch 6-78-19-2 C Grassy Branch 6-78-20 C Gashes Creek (Cedar Mountain Lake) 6-78-21 C Haw Creek 6-78-22 C Sweeten Creek (Busbee Reservoir) 6-78-24 C Smith Mill Creek 6-79 C McKhmish Branch 6-79-1 C Emma Branch 6-79-2 C Reed Creek 6-80 C Smith Creek 6-81 C Linn Cove Creek 6-82-1 C Rice Branch 6-82-2 C Wolf Cove 6-82-3 C Carter Cove 6-82-4 C Spooks Branch 6-82-5 C Killian Branch 6-82-6 C French Broad River 6-(54.75)c B Beaverdam Creek (Beaver Lake) 6-82 C Four Mile Branch (Bass Pond) 6-72 C Ross Creek (Lake Kenilworth) 6-78-23 B Ross Creek (Lake Kenilworth) 6-78-23b B Benthos Ross Creek (Lake Kenilworth) 6-78-23a B Hominy Creek 6-76c C Hominy Creek 6-76d C Swannanoa River 6-78b C Swannanoa River 6-78d C DRAFT NCS000435 SWMP City of Asheville September 25, 2020 Page 5 3.4 MS4 Interconnection The City of Asheville MS4 is not interconnected with another regulated 1v34 and directly discharges to the receiving waters as listed in Table 2 above. 3.5 Total Maximum Daily Loads (TMDLs) The City of Asheville currently has no TMDL's. 3.6 Endangered and Threatened Species and Critical Habitat Significant populations of threatened or endangered species and/or critical habitat are identified within the regulated MS4 urbanized area, as determined by a review of the Endangered and Threatened Species and Species of Concern by County for North Carolina Map and Listed species believe to or known to occur in North Carolina as provided by the U.S. Fish and Wildlife Service. Of those species listed, Table 4 summarizes the species that may be significantly impacted by the quality of surface waters within their habitat. Table 4: Summary of Federally Listed Species/Habitat Impacted by Surface Water Quality Scientific Name Common name S ecies Grou Federal Listin Status Microhexura Montiva a Spruce -fir moss spider Arachnids Endangered Alasmidonta Raveneliana Appalachian elktoe Clams Endangered Geum Radiatum Spreading avens Flowering Plants Endangered Sa ittaria Fasciculata Bunched arrowhead Flowerin Plants Endangered Sarracenia Rubra Ss . Jonesii Mountain sweet pitcher -plant Flowering Plants Endangered Solidago S ithamaea S iraea Vir iniana Blue Ride goldenrod Virginia s iraea Flowering Plants Flowering Plants Threatened Threatened Gymnoderma Lineare M otis Grisescens Rock gnome lichen Gray bat Lichens Mammals Endangered Endangered Glaucom s Sabrinus. Coloratus Carolina northern flying squirrel Mammals Endangered M otis Se tenhionalis Northern Long -Eared Bat Mammals Threatened Clemmys Muhlenbergii Bog turtle Reptiles Threatened 3.7 Industrial Facility Discharges The City of Asheville MS4 jurisdictional area includes the following industrial facilities which hold NPDES Industrial Stormwater Permits, as determined fiom the NCDEQ Active NPDES Stormwater Permit List and/or Active Stormwater Permits Map. DRAFT NCS000435 SWMP City of Asheville September 25, 2020 Page 6 Table 5: NPDES Stormwater Permitted Industrial Facilities Active NPDES Stormwater Permit List within the City of Asheville Permit Number Facility Name NCG020071 Hedrick Industries -Buncombe NCG030134 Asheville Plant NCG030265 Dave Steel Company NCG030543 Unison Engine Components Inc. NCG030685 Unison Engine Components NCG030702 Turnamics NCG050234 Amcor Flexibles Inc. NCG050238 Silver Line Plastics Corp NCG060196 Milken Inc. NCG060368 New Belgium Brewing Company Inc. NCG070134 Adams Products Co NCG080036 Waste Management of Carolinas Inc. NCG080050 Nhm Constructors NCG080105 X o Logistics Freight Inc. NCG080177 United Parcel Service Inc. NCG080308 U P S Ground Freight Inc. NCG080661 Republic Services of North Carolina LLC NCG080681 City of Asheville NCG080682 Asheville Fleet Management NCG080758 Norfolk Southern Railway Company NCG080797 Southeast Energy LLC NC6080811 Asheville Oil Company NCGI O0048 Mack's Used Cars & Truck Parts NCGIO0050 Johnson Auto Reacling Inc. NCGIO0097 S eedy's Used Auto Parts NCGIO0225 Mack's Used Cars & Truck Parts NCGI 10158 Metropolitan Sewerage District (MSD) NCG140156 Southern Concrete Materials NCG140309 Southern Concrete Materials NCG200339 Biltmore Iron & Metal Co Inc. NCG200469 Tri-State Scrap Metal Inc. NCGNE0037 Continental Teves Inc. NCGNE0201 USPS Vehicle Maintenance Facility NCGNE0324 Blue Ridge Metal Reg cling Inc. NCGNE0777 Asheville Metal Recycling Inc. NCGNE0853 NC National Guard Asheville FMS # 1 NCGNE1000 Edge Broadband Solutions LLC NCGNE1320 XPO Logistics Freight, Inc. -Nav NCGNE1354 Industry Nine LLC NCS000440 Town of Woodfrn NCS000586 Andy Oxy Co. Inc. DRAFT NCS000435 SWMP City of Asheville September 25, 2020 Page 7 3.8 Non-Stormwater Discharges The water quality impacts of non-stormwater discharges within the City of Asheville are summarized in Table 6 below. The unpermitted non-stormwater flows listed as incidental do not significantly impact water quality. The City of Asheville has evaluated residential and charity car washing and street washing for possible significant water quality impacts. Street washing discharges are addressed under Lite Pavement Management Program in Part 10 of this SWMP. The Division has not required that other non-stormwater flows be specifically controlled by the City of Asheville. Wash water associated with car washing that does not contain detergents or does not discharge directly into the MS4 is considered incidental. However, these types of non-stormwater discharges that do contain detergents have been evaluate by the City of Asheville to determine whether they may significantly impact water quality. While there are residential and charity car washing occurrences it is not of the magnitude to significantly impact water quality. However, the City will continue to educate the general public on the hazards associated with car washing. Measures to address these target pollutants are provided in Part 5 of this SWMP. Table 6: Non-Stormwater Discharges Non-Stormwater Discharge Water Quali Im acts Water line and fire hydrant flushing Incidental Landscape irrigation Diverted stream flows Incidental Incidental Rising groundwater Incidental Uncontaminated groundwater infiltration Incidental Uncontaminated pumped groundwater Incidental Uncontaminated potable water sources Incidental Foundation drains Incidental Air conditioning condensate Incidental Irrigation waters Incidental Springs Incidental Water from crawls ace pumps Incidental Footing drains Incidental Lawn watering Incidental Residential and charity car washing Possible Flows from riparian habitats and wetlands Incidental Dechlorinated swimming pool discharges Incidental Street wash water Possible Flows from firefighting activities Incidental 3.9 Target Pollutants and Sources In addition to those target pollutants identified above, the City of Asheville is not aware of other significant water quality issues within the permitted MS4 area from specific non.stormwater discharges. DRAFT NCS000435 SWMP City of Asheville September 25, 2020 Page 8 The City of Asheville works with Environmental Quality Institute (EQI) for the testing of six stream site samples within the city. EQI has been developing an on -going water quality database of Western North Carolina watersheds. The purpose of the research is to continue and expand the long-term monitoring of stream sites within Buncombe County. The cost is being shared by the Buncombe County Soil & Water Conservation District (SWCD), Metropolitan Sewerage District (MSD) and the City of Asheville Stormwater Services. The major focus of the monitoring is to identify problem areas as well as areas with high water quality that need to be maintained and to monitor areas where water quality improvement projects will be taking place. This contract with EQI, offers technical assistance through laboratory analysis of samples and statistical data analysis of monitoring results. Volunteers take these samples through EQI Guidelines. The overall goal of the proposed research is to assess the present water quality of representative streams and rivers within the City of Asheville. Specific objectives include: ➢ Analyze water samples from six sites in Asheville for eight chemical parameters monthly, with this contract it brings the total number of sites being tested currently in Buncombe County to 47; ➢ Analyze the data statistically for trends between sites (spatial) and trends within sites over time (temporal); and ➢ Use the results of the analyses to assess the ability of the steams to support their various current, intended, and potential uses. EQI laboratory analyzes all samples for the following parameters; pH, ammonia -nitrogen, nitrate - nitrogen, orthophosphate, total suspended solids, alkalinity, turbidity, and conductivity. Table 7 below summarizes the water quality pollutants identified throughout Part 3 of this SWMP, the likely activities/sources/targeted audiences attributed to each pollutant, and identifies the associated S WMP program(s) that address. In addition, the City of Asheville has evaluated schools, homeowners and businesses as target audiences that are likely to have significant stormwater impacts. Table 7: Summary of Target Pollutants and Sources Target Pollutant(s) Likely Source(s)/"I'arget Audiences) SWMP Program Addressing Tar et Pollutant(s)/Audience(s) Litter Residents, Businesses, Schools Public Education & Outreach Pet Waste Residents, Schools, Parks Public Education & Outreach Sediment Construction Erosion Construction Site Runoff Control Stream Bank Erosion Car Washing Businesses, Residents Public Education & Outreach Illicit Discharges General Public, Businesses, Public Education & Outreach, Municipal Employees Illicit Discharge Detection & Elimination, Public Involvement Illegal Dumping General Public, Businesses, Public Education & Outreach, Municipal Employees Illicit Discharge Detection & Elimination, Public Involvement Improper Disposal of Waste General Public, Businesses, Public Education & Outreach, Municipal Employees Illicit Discharge Detection & Elimination, Public Involvement DRAFTNCS000435 SWMP City of Asheville September 25, 2020 Page 9 PART 4: STORMWATER MANAGEMENT PROGRAM ADMINISTRATION 4.1 Organizational Structure The City of Asheville Public Works Stormwater Division is the primary agency responsible for managing the City's NPDES MS4 stormwater permit, the MS4 system and the SWMP. Implementation of the requirements within the permit and SWMP activities are coordinated with other applicable City departments as necessary. Stormwater Division staff under the direction of the Stormwater Division Manager, is responsible for the fulfillment of most of the activities discussed in this SWMP. Exceptions to this includes the City's Development Services Department, which is the primary department responsible for Development and Redevelopment Plan Review along with Construction Site Stormwater Runoff Control, Public Works Org Chart Table 8: Summary of Responsible Parties SWMP Component Responsible Position Staff Name Department Stormwater Program Stormwater Division Manager Amy Deyton, Interim Public Works Administration Stormwater Division Manager Amy Deyton, Interim public Works SWMP Management Stormwater Quality Specialist Keisha Lipe Public Education & Stormwater Quality Specialist Keisha Lipe Public Works Outreach Public Involvement & Stormwater Quality Specialist Keisha Lipe Public Works Participation Illicit Discharge Detection & Stormwater Quality Specialist Keisha Lipe Public Works Elimination Construction Site Site Development Engineering Nancy Watford Development Runoff Control Coordinator Services Post -Construction Site Development Engineering Development Stormwater Coordinator Nancy Watford Services Management ution r Stormwater Quality Specialist Keisha Lipe Public Works ention/Good DRAFTNCS000435 SWMP City of Asheville September 25, 2020 Page 10 Housekeeping for Municipal Operations Municipal Facilities Operation & Stormwater Quality Specialist Keisha Lipe Public Works Maintenance Program Spill Response Program Stormwater Quality Specialist Keisha Lipe Public Works MS4 Operation & Maintenance Program SW Operations Manager Tony Chapman Public Works Municipal SCM Operation & SW Operations Manager Tony Chapman Public Works Maintenance Program Pesticide, Herbicide & Fertilizer Management Labor Crew Supervisors Andrew White Parks & Rec. Program Gene Ball Vehicle &Equipment Cleaning Program Stormwater Quality Specialist Keisha Lipe Public Works Pavement Management Labor Crew Coordinator Bobby Austin Public Works Program Solid Waste Division Manager 7es Foster Public Works Total Maximum Daily Load (TMDL) N/A N/A N/A Requirements 4.2 Program Funding and Budget In accordance with the issued permit, the City of Asheville shall maintain adequate funding and staffing to implement and manage the provisions of the SWMP and comply with the requirements of the NI -DES MS4 Permit. The budget includes the permit administering and compliance fee, which is billed by the Division annually. FY 19-20 BUDGET Revenues Budget Amount Comments Soil Erosion Permits &Inspections $348,000 All grading, drainage &erosion conhol Stormwater Permits & Inspections $50,000 All Stormwater quality & quantity Floodplain Permits & Inspections $12,000 DRAFTNCS000435 SWMP City of Asheville September 25, 2020 Page 11 Delinquent & Interest Fee $20,000 Utility Charges $6,152,069 Stormwater Utility Fees Investments Income $12,000 Sale of Capital Assets $105000 TOTAL REVENUES = $69604,069 Expenses Budget Amount Comments Salaries & Wages $2,397,211 Fringe Benefits $1,0385063 Contracted Services $1975185 Professional Services $150,000 Rental/Lease $74,000 Copiers, Computers & IT charges Services $25,450 Printing, Advertising & Postage Maintenance & Operations $540,888 Training, Dues, Supplies, Materials Other Expenses $58,550 Licenses, Tipping Fees, Recovery Collection Fees Street Cut Utility $200,000 Cost Allocations $633,945 Utilities $42,570 Telephone, Cell Phone & Radio Charges Fleet Mgmt. Charges $2295441 Bank Fees $180.00 Principal payment & Interest $414,383 Interest Expense $74,495 Transfer to Stormwater Capital $441,231 Ins Bonds $86,477 TOTAL EXPENSES = $69604,069 DRAFTNCS000435 SWMP City of Asheville September 25, 2020 Page 12 4.3 Shared Responsibility The City of Asheville does not share the responsibility to implement any of the six minimum control measures. 4.4 Co-Permittees There are no other entities applying for co-permittee status under the NPDES MS4 permit number NCS000435 for the City of Asheville 4.5 Measurable Goals for Program Administration The City of Asheville will manage and report the following Best Management Practices (BMPs) for the administration of the Stormwater Management Program, Table 11: Program Administration BMPs Permit 2.1.2 and Part 4: Annual Self -Assessment Ref. Measures to evaluate the performance and effectiveness of the SWMP program components at least annually. Results shall be used by the permittee to modify the program components as necessary to accomplish the intent of the Stornwater Program. The self -assessment reporting Veriod is the fiscal vear July 1— June 30). BMP A B C D No. Description of BMP Measurable Goal(s) Schedule for Annual Reporting Implementation Metric 1. Annual Self Assessment Perform an annual evaluation of 1. Prepare, certify and 1. Annually 1. Annual Self- SWMP implementation, suitability of submit the Annual Self- Assessment received by SWMP commitments and any Assessment to NCDEQ Permit Years 1— 4 NCDEQ no later than proposed changes to the SWMP prior to August 31 each (FY 2 - 5) August 31 each year, utilizing the NCDEQ Annual Self- year. Assessment Template. Permit 1.6: Permit Renewal Application Ref. Measures to submit a permit renewal application no later than 180 days prior to the expiration date of the NPDES MS4 permit. BMP A B C D No.Description of BP M Measurable Goal(s) Schedule for Annual Rep orting Implementation Metric 2 Permit Renewal Application Audit stormwater program 1. Participate in an 1. TBD —Typically implementation for compliance with NPDES MS4 Permit Permit Year 4 the permit and approved SWMP, and Compliance Audit, as utilize the results to prepare and scheduled and performed (FY 5) by EPA or NCDEQ. DRAFTNCS000435 SWMP City of Asheville September 25, 2020 Page 13 Table 11: Program Administration BWs submit a permit renewal application 2. Self -audit and 2. Permit Year 5 2. Submit SelfAU it to package. document any DEMLR (required stormwater program component of permit components not audited renewal application by EPA or NCDEQ package). utilizing the DEQ Audit Template. 3. Certify and submit the 3. Permit Year 5 3. Permit renewal stormwater permit application package renewal application received by DEQ at least (NOI, Self -Audit, and 180 days prior to permit Draft SWMP for the next expiration. 5-year permit cycle). DRAFT NCS000435 SWMP City of Asheville September 25, 2020 Page 14 PART 5: PUBLIC EDUCATION AND OUTREACH PROGRAM The City of Asheville will continue to implement a Public Education and Outreach Program to distribute educational materials to the community or conduct equivalent outreach activities about the impacts of storm water discharges on water bodies and steps the public can take to reduce pollutants in storm water runoff. The City's public education and outreach program reaches abroad representation of the city's population through various methods: • School Presentations: School presentations are provided to students from preschool through high school. The presentations are customized to the grade level and provide lessons that focus on the water cycle, pollution prevention and non -point versus point sources of pollution. • Public Presentations and Events: Public presentations are provided upon request to a variety of audiences such as homeowners associations, commercial sectors and City Council appointed boards. • Website: A wide range of pollution prevention, water quality, and flood information is maintained on the City of Asheville Stormwater Services website • Yublic Education Materials: A wide variety of printed media and promotional materials about pollution prevention is maintained and provided to the community. This includes brochures, booklets and promotional materials such as pens, pencils, backpacks, water bottles, etc. Print media and promotional products are distributed during community events, presentations, school presentations and direct mailings. The target audiences and identified pollutants listed in Part 3.9 of this SWMP, which will be addressed by the Public Education and Outreach Program, are summarized in Table 12 below. In addition, the City of Asheville is required to inform businesses and the general public of the hazards associated with illicit discharges, illegal dumping and improper disposal of waste. Table 12: Summary of Target Pollutants &Audiences Target Pollutants/Sources Target Audiences) Litter General Public, Businesses Pet Waste General Public, Businesses Sediment Contractors Car Washing General Public, Businesses Illicit Discharges General Public, Businesses, Municipal Employees Illegal Dumping General Public, Businesses, Municipal Employees Improper Disposal of Waste General Public, Businesses, Municipal Employees DRAFTNCS000435 SWMP City of Asheville September 25, 2020 Page 15 The City of Asheville will manage, implement and report the following public education and outreach BMPs. Table 13: Public Education and Outreach BMPs r 3.2: Outreach to Targeted Audiences Measures to identify the specific elements and implementation of a Public Education and Outreach Program to share educational materials to the community or conduct equivalent outreach activities about the impacts of stormwater discharges on water bodies and how the public can reduce pollutants in stormwater runoff. The permittee shall document the extent of exposure of each media, event or activity, including those elements implemented locally or through a cooperative agreement. B C D A 71 No. Description of BMP Measurable Goals) Schedule for Im lementation Annual Reporting Metric 3• Combined Utility Bill Inserts Stormwater fliers will continue to be inserted into combined utility bill statements and distributed to all City residents and businesses receiving a 1. Develop and distribute into combined utility bill statements a stormwater flier for 1. Annually Fiscal Year 1 1. Document and repot the topic and number of utility bill inserts distributed. utility bill. Four topics will be general stormwater addressed over the term of the permit; awareness (e.g. litter, pet general stormwater awareness (e.g. waste and car washing), 2. Develop and 2. Annually litter, pet waste and car washing), illicit discharges, illegal dumping and distribute into combined proper disposal of waste. utility bill statements a Fiscal Year 2 stormwater flier for proper disposal of waste. 3. Develop and 3. Annually distribute into combined utility bill statements a Fiscal Year 3 stormwater flier for illicit discharges. 4. Develop and 4. Annually distribute into combined utility bill statements a Fiscal Year 4 stormwater flier for illegal dumping. 5. Distribute into 5. Annually combined utility bill statements again the Fiscal Year 5 stormwater flier for general stormwater awareness (e.g. litter, pet waste and car washing). Information Kiosks 4. DRAFTNCS000435 SWMP City of Asheville September 25, 2020 Page 16 Table 13: Public Education and Outreach BNIPs Stormwater fliers developed for 1. Display the flier for 1. Annually 1. Document and report combined utility bill inserts will be general stormwater the topic and number of displayed at locations throughout the awareness (e.g. litter, pet Fiscal Year 1 fliers distributed at each City including City Hall, Public waste and car washing). location. Works Department and Development Services Department, Azalea Park 2. Display the 2. Annually and Carrier Park, stormwater flier for proper disposal of waste. Fiscal Year 2 3. Display the 3. Annually stormwater flier for illicit discharges. Fiscal Year 3 4. Display the 4. Annually stormwater flier for illegal dumping. Fiscal Year 4 5. Display again the 5. Annually stormwater flier for general stormwater Fiscal Year 5 awareness (e.g. litter, pet waste and car washin ). 5. Educational Material for Employees Educational fliers provided to 1. Train new employees 1. Continuously 1. Document and report municipal employees about general during new employee the date of training and stormwater awareness, illicit orientation tours and Fiscal Years 1 - 6 number of employees discharge, illegal dumping and distribute NPDES attending. improper disposal of waste, training flier. 6. Educational Material for the Public Educational fliers provided to public 1. Distribute stormwater 1. Continuously 1. Document and report about general stormwater awareness, fliers at public events. the types of events, illegal dumping and improper Fiscal Years I — 6 dates of events and the disposal of waste, type of fliers distributed, and estimated number of attendees. 7. Educational Material for Businesses Educational fliers targeted to specific 1. Develop and distribute 1. Annually 1. Document and report types of businesses informing them a stormwater flier to the number of fliers of the associated stormwater restaurants and grocery Fiscal Year I distributed and the pollutants and hazards associated stores, topic. with illicit discharge, illegal dumping DRAFTNCS000435 SWMP Ciry of Asheville September 25, 2020 Page t7 Table 13: Public Education and Outreach BMPs and improper disposal of waste. Five 2. Develop and distribute 2. Annually types of businesses will be addressed a stormwater flier to over the period of this permit. landscaping companies. Fiscal Year 2 3. Develop and distribute 3. Annually a stormwater flier to general contractors & Fiscal Year 3 painters. 4. Develop and distribute 4. Annually a stormwater flier to car washes and auto detail Fiscal Year 4 shops. 5. Develop and distribute 5. Annually a stonnwater flier to auto repair shops. Fiscal Year 5 Local Events 8. Public education and outreach 1. Attend a minimum of 1. Continuously I. Document and report programs at local events for school twenty (20) local events the dates of events, aged students providing messages for school aged students Fiscal Years I - 6 number of participants regarding general stormwater to discuss the impacts of and the event topic. awareness, illicit discharge, illegal stormwater discharges on dumping and improper disposal of water bodies and how the waste, public can reduce pollutants in stormwater runoff. 9. Social Media Facebook, Asheville City Source 1. Post and respond to 1. Continuously 1. Document and report (blog), Twitter, and Instagram post comments on social date of posts, topics, about stormwater runoff, water media outlets. Fiscal Years I - 6 and number of views. pollution, projects, etc. Permit 2.1.7 and 3.2.3: Web Site Ref. Measures to provide a web site designed to convey the program's message and provide online materials including ordinances, or other regulatory mechanisms, or a list identifying the ordinances or other regulatory mechanisms, providing the legal authority necessary to implement and enforce the require cars of the permit. A B C D BMP Schedule for Annual Reporting No. Description of BMP Measurable Goal(s) Im Iementation Metric 10. City Stormwater Web Page DRAFTNCS000435 SWMP City of Asheville September 25, LULU Page 18 Table 13: Public Education and Outreach BWs The city's stormwater web page will 1. Maintain the 1. Continuously 1. Document and report provide information on the program stormwater web page, the number of webpage including the MS4 permit, SWMP, Fiscal Years 1 - 6 views. Annual Self -Assessment Reports and ordinances. The web page will also include the annual fliers developed 2. Add a link on our 2. Fiscal Year 1 2. Document and report for utility bill inserts and the fliers webpage for NCDEQ the date information developed for businesses. Links to stormwater web page. was added. other informational resources such as 3. Update the web page 3. Annually 3. Document and report the FEMA web pages, NC Flood by posting the SWMP, the date performed and Risk Information System web page, Annual Self -Assessment, Fiscal Years 2 - 6 the number of web page EPA stormwater web page and verifying all links and updates completed. NCDEQ stormwater web page will contact information are be included. currentlactive, posting the current year utility bill insert flier. 4. Add one educational 4. Annually 4. Document and report component to the web the date this page that addresses a Fiscal Years 1 - 6 information was added target pollutant/audience, and the topic. Permit 3.2.5: Stormwater Hotline Reft Measures for a stormwater hotline/helpline for the purpose of public education and outreach. BMP A B C D No. Description of BMP Measurable Goal(s) Schedule for Annual Reporting Im lementation Metric 11. Hotline/Helpline A hotline/helpline to address 1. Maintain the 1. Continuously 1. Document and report inquiries regarding public education hotline/helpline and the number of inquiries outreach. This mechanism shall be publicize on both the Fiscal Years 1— 6 received, the general publicized on the website and fliers. website and fliers. type of inquiry (education, outreach, complaint), and the contact mechanism (phone, email, web page, walk-in) DRAFTNCS000435 SWMP City of Asheville September 25, 2020 Page 19 PART 6: PUBLIC INVOLVEMENT AND PARTICIPATION PROGRAM During the development of the City's stormwater and erosion control ordinance, the City had an advisory committee. The goal of this committee was to assist in the development of the ordinance and provide input on issues related to the stormwater ordinance. Following the development of the ordinance, the committee transitioned to a committee that would review Notice of Violation appeals. This committee meets only as needed. The City of Asheville partners with Asheville Greenworks to provide an Adopt -a -Street Program. Participants agree to pick up litter from their adopted street at least six times per year. Greenworks provides groups with bags, vests, gloves, and pick-up sticks. The City of Asheville provides garbage pickup and signs on the street to recognize the litter reduction efforts. Storm drain stenciling is labeling a storm drain inlet with a message reminding the public not to dump anything into the storm drain as it flows to local waterways. The stenciled message reminds would-be dumpers and passers-by that the storm drains connect to local water bodies and that dumping pollutes those waters. The City of Asheville partners with Mountain True and RiverLink to provide storm drain stenciling in our community. The city provides the stenciling equipment to Mountain True and RiverLink, they organize and provide the volunteers. Through a variety of boards and commissions established by Asheville City Council, citizens can provide input on the policies that shape their government and their city. There are currently more than 30 boards and commissions that advise the Mayor and City Council on an array of issues. A number of these boards and commissions periodically discuss issues directly related to stormwater. Examples of these boards and commissions may include: Planning and Economic Development Committee, Planning and Zoning Commission, Soil Erosion/Stormwater Review Committee, Sustainability Advisory Committee on Energy and the Environment, and Urban Forestry Commission. The public can share input on stormwater issues and the stormwater program with any of these boards or commissions, as well as a sub -committee of Council. Moving forward, the Stormwater Division will ensure to be included on the agenda for at least one of these boards or commissions on a bi-annual basis to allow the public to provide input on stormwater issues and the stormwater program. This SWMP identifies the minimum elements and implementation of a Public Involvement and Participation Program that complies with applicable State, Tribal and local public notice requirements. The City of Asheville will manage, implement and report the following public involvement and participation BMPs. Table 14: Public Involvement and Participation BMPs Permit Ref. 3.3.1: Public Input Mechanisms for public involvement that provide for input on stormwater issues and the stormwater program. A B C D BMP No. Description of BMP Measurable Goal(s) Schedule for Implementation Annual Reporting Metric 12. Advisory Board or Commission DRAFTNCS000435 SWMP City of Asheville September 25, 2020 Page 20 Table 14: Public Involvement and Participation BMPs Include an agenda item related to 1. Develop/review 1. Fiscal Years 1 - 3 1. Yes o/Status stormwater issues or the stormwater guidelines and Summary program on an advisory procedures for board/coni nission or sub -committee board/commission to of Council for public input. include stonuwater issues or program in agenda. 2. Coordinate with the 2. Bi-annually 2. Document and report board or commission to the date of meeting, topic be placed on their Fiscal Years 3 - 6 discussed, and number of agenda. attendees present. Be Hotline/Helpline A hotline/helpline to receive 1. See BMP No. 11 1, See BMP No, 11 1. See BMP No. I information from the public and staff regarding stormwater issues and questions. This mechanism will be publicized on the website and fliers. 14. Asheville App A tool to allow citizens to provide 1. Maintain Asheville 1. Continuously 1. Document and report information related to stormwater App or related tool and the number of issues using their phones. Residents address service requests. Fiscal Years 1 - 6 stormwater service can take a picture of the issue and requests received and send information to appropriate city addressed. staff member. 15. Community Meetings for Capital Projects Community meetings are held to gain 1. Hold community 1. Continuously (as 1. Document and report input(feedback and/or provide meetings for capital needed) the date of meeting, information on stormwater issues in improvement projects. project presented, and the area related to specific capital Fiscal Years 1 - 6 as number of attendees improvement projects. needed (depending on present. project schedules) 16. Social Media Facebook, Asheville City Source 1. See BMP No. 9 1, See BMP No. 9 1. See BMP No. 9 (blog), Twitter, and Instagram post about stormwater runoff, water pollution, projects, etc (See BMP No, 9), Permit 3.3.2: Volunteer Opportunities Ref. Measures to provide volunteer opportunities designed to promote ongoing citizen participation. BMP B C D No. Description of BMP Measurable Goals) Schedule for Annual Reporting Implementation Metric DRAFT NCS000435 SWMP City of Asheville September• 25, 2020 Page 21 Table 14: Public Involvement and Participation BWs 17. Adopt -a -Street Program A partnership with Asheville 1. Partner and 1. Fiscal Years 1 - 6 1. Document and report Greenworks for volunteers to coordinate with the number of new participate in picking up litter from organization in efforts to streets adopted and the their adopted sheet. pick up litter for adopted total number of adopted streets. streets. Storm Drain Stenciling Program 18. A partnership with Mountain True 1. Partner and coordinate 1. Fiscal Years 1 - 6 1. Document and report and RiverLink for volunteers to with organizations in the number of participate in stenciling messages to efforts to stencil storm volunteers, dates of storm drains. drains. events and area of city stenciling was performed. DRAFT NCS000435 SWMP City of Asheville September 25, 2020 Page 22 PART 7: ILLICIT DISCHARGE DETECTION AND ELIMINATION PROGRAM The City of Asheville will develop, manage, implement, document, report and enforce an Illicit Discharge Detection and Elimination Program which shall, at a minimum, include the following illicit discharge detection and elimination BMPs. Stormwater Svstem Inventory Ca ital Projects and Camera Crew The MS4 Audit Report finalized December 18, 2018, noted the City's stormwater system map identifies receiving streams, but does not identify major outfalls. Although the locations of outfalls can be inferred by identifying where the storm sewer intersects with receiving waters, the current map does not show the locations or other attributes of major outfalls. Moving forward and to address deficiencies noted in the MS4 Audit, the City will develop a four-year plan in Permit Years 1-2 to achieve 100% mapping of the MS4 by Permit Year 5, which includes gathering additional data for outfalls. Field staff will collect Stormwater infrastructure data using tools such as Global Positioning System (GPS) units and outfalls will be classified, which will then be entered into a GIS database. Once the four-year plan is implemented, the outfalls and overall stormwater system inventory will continue to be updated as new components are located and new infrastructure is put in place. New stormwater infrastructure is entered into the system as digital information is supplied for new projects. The camera crew also collects stormwater infrastructure data for existing systems. In addition, an outfall inspection program will be implemented as a means to identify dry weather flows and illicit discharges. Procedures/Guidelines for Administration and Enforcement While procedures are followed to administer and enforce the Stormwater Ordinance regarding illicit discharges and connections, more formal and detailed administration and enforcement procedures will be established, including guidelines on when a Notice of Violation (NOV) is to be issued and the proper sections of the ordinance to be cited. These procedures will also include template files to be completed for the issuance of written NOVs. Procedures will also describe the proper documentation and tracking to be maintained for enforcement purposes. IDDE Plan While the City maintainsap a n IDDE program as identified in the MS4 Audit Report finalized December 18, 2018, it does not contain procedures by which the City implements all elements of the IDDE program. To address deficiencies listed in the MS4 Audit, the City will develop a draft IDDE Plan to detect and address illicit discharges, illegal dumping and any non-stormwater discharges identified as significant contributors of pollutants to the MS4. All illicit discharge information is recorded on the IDDE Complaint Spreadsheet. This tracking system enables the City to measure the IDDE program effectiveness and assists with the evaluation of the overall IDDE program. The IDDE Plan will provide standard operating procedures and documentation to address the following in more detail: • Local priority areas likely to have illicit discharges; • Conduct routine dry weather outfall inspections • Identify illicit discharges and trace sources; • Eliminate the source(s) of an illicit discharge; and • Evaluate and assess the IDDE Program, DRAFTNCS000435 SWMP City of Asheville September 25, 2020 Page 23 Table 15: Illicit Discharge Detection and Elimination BMPs Permit Ref. 3.4.1: MS4 Map Measures to develop, update and maintain a municipal storm sewer system map including stormwater conveyances, flow direction, major outfalls and waters of the United States receiving stormwater discharges. A B C D FA:mmaI BMP Schedule fold Reporting No. Description of BMP Measurable Goals) Im lementation Metric 19. Stormwater System Inventory Provide dedicated field staff to 1. Develop a four-year 1. Fiscal Years I - 2 1. Yes/No/Status collect stormwater infi-astracture data. plan to achieve 100% Summary mapping of the municipal stormwater system inventory. 2. Implement four-year 2. Annually 2. Document and report plan and update the percent of system municipal stormwater Fiscal Years 3 - 6 mapped and number of system inventory. major outfalls mapped. Capital Improvement Projects 20• As -built survey data of stormwater 1. Maintain process for 1. Fiscal Years 1 - 6 (at I. Document and report infrastructure is obtained and collecting as -built data construction completion the number of capital provided to be incorporated into GIS and incorporating into of projects) improvement projects database. GIS database. incorporated into MS4 mapping. Camera Crew 21• In-house staff collects stormwater 1. Maintain process for 1. Continuously 1. Yes/No/Status infrastructure data for existing collecting data and Summary systems using pipe camera. incorporating into GIS Fiscal Years 1 - 6 database. Final Project Closeout Submittals 22. All private developments involving 1. Maintain process for 1. Fiscal Years 1 - 6 (at 1. Document and report storm drainage or stonnwater collecting as -built data construction completion the number of projects management devices are required to and incorporating into of projects) that submitted as-builts submit digital and hard copies of as- GIS database. and number of outfalls built record drawings per defined added. specifications Permit Ref. 3.4.2: Regulatory Mechanism Measures to provide an IDDE ordinance or other regulatory mechanism that provides legal authority to prohibit, detect, and eliminate illicit connections and discharges, illegal dumping and spills into the MS4, including enforcement rocedmes and actions. A B C D BMP Schedule f Annual Reporting No. Description of BMP Measurable Goals)Fimplementaotiron Metric 23• Appropriate Legal Authorities DRAFT NCS000435 SWMP City of Asheville September 25, edWv Page 24 Table 15: Illicit Discharge Detection and Elimination BMWs The City's Stormwater Ordinance 1. Maintain an IDDE 1. Continuously la. Yes/No/Status Section 742-2 provides the City with ordinance, administration Summary the necessary authority to prohibit and enforcement of Fiscal Years 1 - 6 illicit discharges and connections to ordinance. 1b. Document and report our MS4 and to take enforcement any updates or actions. The ordinance is also amendments to the available through the City's website. ordinance. 24. Procedures/Guidelines for Administration and Enforcement Provide detailed administration and 1. Develop 1. Fiscal Years 1 - 3 1. Yes/No/Status enforcementprocedues/guidelines procedure/guidelines. Summary for the ordinance and when/how a NOV is to be issued. 2. Update 2. Annually 2. Document and report procedure/guidelines. any updates. Fiscal Years 3 — 6 3. Train specific 3. Annually 3. Document and report staff/positions on number of staff trained, procedures/guidelines. Fiscal Years 3 — 6 training date(s), and the topics covered. Permit 3.4.3: IDDE Plan Ref. Measures to maintain and implement a written IDDE Plan to detect and address illicit discharges, illegal dumping and any non-Stormwater discharges identified as significant contributors of pollutants to the MS4. The plan shall provide standard procedures and documentation to: a) Locate priority areas likely to have illicit discharges, b) Conduct routine dry weather outfall inspections, c) Identify illicit discharges and trace sources, d) Eliminate the source(s) of an illicit discharge, and e) Evaluate and assess the IDDE Program, BMP A B C D No. Description a I BMP Measurable Goal(s) Schedule for Annual Reporting Implementation Metric 25. Written IDDE Plan Maintain and implement a written 1. Develop draft IDDE 1. Fiscal Years I - 2 1. YES/No/Status IDDE Plan. Plan. Summary 2. Submit plan to DEQ 2. Fiscal Year 3 2. Yes/No/Status for review and approval. Summary 3. Finalize IDDE Plan. 3. Fiscal Year 3 3. Yes/No/Status Summary DRAFT NCS000435 S WMP City of Asheville September 25, 2020 Page 25 Table 15: Illicit Discharge Detection and Elimination BWs administer the IDDE the number of staff Plan. Fiscal Years 4 - 6 trained, training date(s), and topics covered. 5. Implement the IDDE 5, Annually 5. Yes/No/Status Plan. Summary Fiscal Years 4 - 6 6. Maintain the IDDE 6. Continuously 6. Yes/No/Status plan, Fiscal Years 5 - 6 1Summary 26. � Dry Weather Flow Screening Conduct dry weather flow field 1. Develop written 1. Fiscal Years 1 - 2 1. Yes/No/Status inspections for detecting illicit procedures for dry Summary discharges and connections. weather flow field activities. 2. Submit procedures 2. Fiscal Year 3 2. Yes/No/Status with IDDE Plan to DEQ Summary for review and approval. 3. Train staff on 3. Annually 3. Document and report procedures to perform the number of staff dry weather flow Fiscal Years 4 - 6 trained, training date(s), activities. and topics covered. 4. Implement dry 4. Annually 4. Yes/No/Status weather flow inspection Summary procedures. Fiscal Years 4 - 6 5. Maintain dry weather 5. Continuously 5. Document and report flow inspection activities conducted. procedures. Fiscal Year 6 Investigation Procedures Provide written standard operating 1. Develop written 1. Fiscal Years 1 - 2 1. Yes/No/Status procedures for conducting procedures for Summary investigations of illicit discharges, conducting illicit connections and illegal investigations, dumping. 2. Submit procedures 2. Fiscal Year 3 2. Yes/No/Status 27• with IDDE Plan to DEQ Summary for review and approval. DRAFT NCS000435 SWIVIP City of Asheville September 25, 2020 Page 26 Table 15: Illicit Discharge Detection and Elimination BMPs 3. Train specific 3. Annually 3. Document and report staff/positions on number of staff trained procedures for Fiscal Years 4 - 6 and tr i ing date(s), conducting investigations. 4. Implement 4. Annually 4. Yes/No/Status investigation procedures Summary for illicit discharges. Fiscal Years 4 - 6 5. Maintain and update 5. Continuously 5. Document and report procedures, any updates. Fiscal Years 5 - 6 Permit 3.4.4: IDDE Tracking Ref. Measures for tracking and documenting the date(s) an illicit discharge, illicit connection or illegal dumping was observed, the results of the investigation, any follow-up of the investigation, the date the investigation was closed, the issuance of enforcement actions, and the ability to identify chronic violators. BMP A B C D No. Description ofBMP Measurable Goal(s) Schedule for Annual Reporting Im lementation Metric 28, IDDE Complaint Spreadsheet Spreadsheet used to track complaints 1. Maintain the IDDE 1. Continuously 1. Document and report and staff identified illicit discharges, Complaint Spreadsheet. the number of illicit connections, or dumping detected. Fiscal Years I - 6 discharges, connections, or dumping complaints received, detected, confirmed and resolved. Permit 3.4.5: Staff IDDE Training Ref. Measures to provide training for municipal staff and contractors who, as part of their normal job responsibilities, may come into contact with or otherwise observe an illicit discharge, illicit connection or illegal dumping. Training shall include identifying and reporting illicit discharges, illicit connections and illegal dumping. Each staff training event shall be documented, including the a ends/materials, date, and number of staff participating. BMP A B C D No. Description of BMP Measurable Goals) Schedule for Annual Reporting Im lementation Metric 29. Employee and/or Contractor Training Provide stormwater training to 1. Maintain employee 1. Annually 1. Document and report municipal staff and/or contractors. and/or contractor training the number of staff Training shall include how to identify on detecting and Fiscal Years 2 - 6 and/or contractors and report illicit discharges, illicit reporting illicit trained, training date(s) connections, illegal dumping and discharge, illicit and topics covered. spills. connections, illegal dumping ands ills. DRAFTNCS000435 SWMP City of Asheville September 25, 2020 Page 27 Table 15: Blicit Discharge Detection and Elimination BMPs 3.4.6: IDDE Reporting Measures for the public and staff to report illicit discharges, illegal dumping and spills. The mechanism shall be publicized to facilitate reporting and shall be managed to provide rapid response by appropriately trained personnel. A B C D Schedule for Annual Reporting Description of BMP Measurable Goal(;) Implementation Metric [30* Hotline/Relpline A hotline/helpline for reporting illicit 1. See BMP No. 11 1. See BMP No. 11 1. See BMP No. 11 discharges, illegal dumping and spills during normal business hours. This mechanism shall be publicized on the website and fliers. On -Call Duty Officer . On -Call Duty Officer to be available 1. Maintain an On -Call 1. Continuously 1. Document and report after normal business hours to Duty Officer. the number of illicit investigate illicit discharges, illegal Fiscal Years I - 6 discharges, connections, dumping and spills if reported. or dumping complaints received, detected, confirmed and resolved. DRAFT NCS000435 SWIvIP City of Asheville September 25, 2020 Page 28 PART 8: CONSTRUCTION SITE RUNOFF CONTROL PROGRAM In accordance with 15A NCAC 02H .0153, the City of Asheville relies upon the North Carolina Sedimentation Pollution Control Act (SPCA) of 1973 and the NCG010000 permit for construction activities as qualifying alternative programs to meet the NPDES MS4 Permit requirements for all construction site runoff control measures to reduce pollutants in stormwater runoff from construction activities that result in land disturbance of greater than or equal to one acre and any construction activity that is part of a larger common plan of development that would disturb one acre or more. Table 16: Qualifying Alternative Program Components for Construction Site Runoff Control Program Permit Reference State or Local Program Name Legal Authority Implementing Entity Meets Whole or Part of Requirement 3.5.1 - City of Asheville 15A NCAC City of Asheville Whole 3.5A Delegated SPCA Program* Chapter 04 * The local delegated SPCA Program ordinances)/regulatory mechanism(s) can be found at: City of Asheville Stormwater, soil erosion and sedimentation control illicit discharge and connection ordinance. As well as Section 7-543 Plans & Procedures Links to Standard Operating Procedures Site Inspection SOP Complaint SOP Commercial Plan Review SOP Residential Plan Review SOP Formal Plan Reviews The City requires formal plan reviews for construction projects as small as 10,000 square feet, whereas the SPCA requires stormwater plan approval and permit issuance for projects greater than one acre. Small residential projects occasionally begin construction without going through the plan review process because the property owner does not know of the requirement. In those cases, the City becomes aware of the project via citizen complaints. This has never happened for a project greater than one acre. Staff Trainine All newly hired inspectors go through a 10 day training program and are provided with a training manual. All Site Engineering Division inspectors must become Certified Erosion, Sediment and Stormwater Inspectors through Envirocert International within the first 6 months of employment to remain employed. Right to Inspect The City of Asheville denotes the right to inspect on each land disturbance permit approved and issued, stating "City of Asheville, under the authority G.S 113A-60, certificate of approval provides this notice of the right to inspect, to ensure compliance with NC G.S.113A Article 4." DRAFT NCS000435 SWMP City of Asheville September 25, 2020 Page 29 Inspections and Enforcement Procedures The City ordinance gives enforcement officers the authority to issue Notices of Violation and Notices of Violation with a civil penalty for sites not in compliance with the City ordinance. Guidance for the issuance of a Notice of Violation is provided in the Standard Operating Procedures which can be found at: Notice of Violation SOP, Third Patty Inspections An inspection required for all projects with land disturbance over 25,000 sq, ft. per City of Asheville UDO 7-12-2(g)(5), by a NC licensed or certified professional. Inspection shall occur at the frequency required by the UDO, weekly for projects in steep slopes and bi-weekly for all others. The City of Asheville also implements the following BMPs to meet NPDES MS4 Permit requirements. Table 17: Construction Site Runoff Control BMPs Permit Ref. 3.5.6: Public Input Measures to provide and promote a means for the public to notify the appropriate authorities of observed erosion and sedimentation problems. A B C D BMP Schedule for Annual Reporting No. Description of BMP Measurable Goals) Im lementatI n Metric 32. Hotline/Helpline A hotline/helpline to report observed 1. See BMP No. 11 1. See BMP No. 11 1, See BMP No. 11 erosion and sedimentation problems to stormwater staff. This mechanism shall be publicized on the website and fliers. Email Notification 33. An email address for the public to 1. Maintain email 1. Continuously 1. Document and report a report observed erosion and address and continue to summary of the number sedimentation problems to stormwater publicize on website Fiscal Years 1 - 6 of notifications and staff. and other public general type of inquiry. outreach documentation. Asheville App 34. A tool to allow citizens to provide 1. See BMP No. 14 1. See BMP No. 14 1, See BMP No. 14 information related to stormwater issues using their phones. Residents can take a picture of the issue and send information to appropriate city staff members. (See BMP No. 14) 35. On -call Duty Officer On -call Duty officer specific to 1. Maintain an On -call 1. Continuously 1. Document and report Construction Site Runoff issues to be Duty Officer. the number of available to investigate erosion and Fiscal Years 1 - 6 notifications received sedimentation problems after normal and addressed. business hours. DRAFT NCS000435 SWMP City of Asheville September 25, 2020 Page 30 Table 17: Construction Site Runoff Control BMPs 36, Municipal Staff Training Staff training provided on the 1. Perform staff training 1. Quarterly 1. Document and report protocols for construction site runoff on proper handling of number of staff trained, control complaints. Updates and construction site runoff Fiscal Years 1-6 training date(s) and refreshers provided at the inspector control complaints. topics covered. meetings. Permit 3.5.5: Waste Management Ref. Measures to require construction site operators to control waste such as discarded building materials, concrete truck washout, chemicals, litter, and sanitary waste at the construction site that may cause adverse impact to water quality. BMP A B C D No. Description of BMP Measurable Goals) Schedule for FIm Annual Reporting lementation Metric 37. Establish and Maintain Legal Authority Provide ordinance language to 1. Develop and adopt an 1. Fiscal Years 2 - 3 1. Yes/No/Status require construction site operators to update to the ordinance. Summary control waste. 2. Maintain legal 2. Continuously 2. Yes/No/Status authority. Summary Fiscal Years 3 - 6 38• Pre -Construction Conference A project meeting with contractors, 1. Conduct pre- 1. As needed 1. Document and report engineer, plan reviewer and site construction conferences, number of pre - inspector for all projects with land Fiscal Years 1 - 6 construction conferences. disturbance over 25,000 sq. ft. to include project overview and specifics of monitoring, waste management, and close-out requirements, 39. Contractor Education Educational materials to 1. Develop factsheet to 1. Fiscal Years 3 - 4 1. Yes/No/Status construction site operators regarding share at pre- (after update to Summary new waste management requirement construction meetings, ordinance has passed) for BMP #38. 2. Add factsheet to 2. Fiscal Years 3 - 4 2. Yes/No/Status website. (after update to Summary ordinance has passed) 3. Distribute factsheet at Years 3 - 6 3. Document and report pre -construction F3.Fiscal number of pre - meetings. I construction conferences. DRAFT NCS000435 SWMP City of Asheville September 25, 2020 Page 31 PART 9: POST -CONSTRUCTION SITE RUNOFF CONTROL PROGRAM This SWMP identifies the minimum elements to develop, implement and enforce a program to address stormwater runoff fiom new development and redevelopment projects that disturb greater than or equal to one acre, including projects less than one acre that are part of a larger common plan of development or sale, that are located within the City of Asheville and discharge into the MS4. These elements are designed to minimize water quality impacts utilizing a combination of structural Stormwater Control Measures (SCMs) and/or non-structural BMPs appropriate for the community, and ensure adequate long- term operation and maintenance of SCMs. In accordance with 15A NCAC 02H .0 ] 53 and .10173 the City of Asheville implements the following State post -construction program requirements, which satisfy the NPDES Phase II MS4 post -construction site runoff control requirements as Qualifying Alternative Programs (QAPs) in the MS4 area(s) where they are implemented. Table 18: Qualifying Alternative Programs) for Post -Construction Site Runoff Control Program State QAP Name State Requirements Local Ordinance / Regulatory Mechanism Reference None I N/A N/A The City of Asheville has existing requirements other than Qualifying Alternative Programs) for implementation of the NPDES Phase II MS4 post -construction program requirements. These existing requirements are codified in local ordinance(s), and implementation is further defined in guidance, manuals and/or standard operating procedure(s) as summarized in Table 19 below. Table 19: Summary of Existing Post -Construction Program Permit Requirements for Plan Review and A roval Municipal Ordinance/Code References) and/or Document Title(s) Date Adopted 3.6.2(a) Authority City of Asheville Unified Development N/A Ord. No. 2369, § 1, 5-27-97; Ordinance Chapter 7 Article X1I Section 7- Ord. No. 2428, § 16-18, 11-11-97; 12-2 Ord. No. 2505, § 1, 8-11-98; Ord. No. 2663, § I(k), 2-8-00; Ord. No. 3520, § 1, 8-21-07; Ord. No. 3875, § 1,6-8-10 DRAFTNCS000435 SWMP City of Asheville September 25, 2020 Page 32 Permit Requirements for Municipal Ordinance/Code References) Date Adopted Plan Review and Approval and/or Document Title(s) 3.6.3(a) & 15A NCAC 02H.0153(c) City of Asheville Unified Development Ord. No. 2369, § 1, 5-27-97; Ord. Federal, State & Local Projects Ordinance Chapter 7 Article XII Section 7- No. 2428, §§ 16-18, 1 I-11-97; Ord. 12-2, exemption 7-12-2(a)(7) No. 2505, § 1, 8-11-98; Ord. No. 2663, § 1(k), 24-00; Ord, No. 3520, § 1, 8-21-07; Ord. No. 3875, § 1, 6- 840 3.63(b) Plan Review City of Asheville Unified Development Ord. No. 2369, § 1, 5-27-97; Ord, Ordinance Chapter 7 Article XII Section 7- No. 2428, §§ 16-18, 1141-97; Ord. 12-2 (b) & (c) No. 2505, § 1, 8-11-98; Ord. No. 2663, § l(k), 2-8-00; Ord. No. 3520, § 1, 8-21-07; Ord. No. 3875, § 1, 6- 8-10 3.6.3(c) O&M Agreement City of Asheville Unified Development Ord. No. 2369, § 1, 5-27-97; Ord. Ordinance Chapter 7 Article XII Section 7- No. 2428, §§ 16-18, 1141-97; Ord. 12-2(d) & Section 7-12-2(f) 6-8 No. 2505, § 1, 8-11-98; Ord. No. 2663, § 1(k), 2-8-00; Ord. No. 3520, § 1, 8-21-07; Ord. No. 3875, § 1, 6- 840 3.6.3(d) O&M Plan City of Asheville Unified Development Ord. No. 2369, § 1, 5-27-97; Ord. Ordinance Chapter 7 Article XII Section 7- No. 2428, §§ 16-18, 1141-97; Ord. 12-2(d) & Section 7-12-2(f) 6-8 No. 2505, § 1, 8-11-98; Ord. No. 2663, § 1(k), 2-8-00; Ord. No. 3520, § 1, 8-21-07; Ord. No. 3875, § 1, 6- 8-10 3.6.3(e) Deed Restrictions/Covenants City of Asheville Unified Development Ord. No. 2369, § 1, 5-27-97; Ord, Ordinance Chapter 7 Article XII Section 7- No. 2428, §§ 16-18, 11-11-97; Ord. 12-2(d) & Section 7-12-2(1) 6-8 No. 2505, § 1, 8-I 1-98; Ord. No. 2663, § 1(k), 2-8-00; Ord. No. 3520, § 1, 8-21-07; Ord. No. 3875, § 1, 6- 840 3.6.3(f) Access Easements City of Asheville Unified Development Ord. No. 2369, § 1, 5-27-97; Ord, Ordinance Chapter 7 Article XII Section 7- No. 2428, §§ 16-18, 11-11-97; Ord. 12-2(d) & Section 7-12-2(f) 6-8 No. 2505, § 1, 8-11-98; Ord. No. 2663, § 1(k), 2-8-00; Ord. No. 3520, § 1, 8-21-07; Ord. No. 3875, § 1, 6- 8-10 Permit Requirements for Municipal Ordinance/Code Reference(s) Date Adopted Inspections and Enforcement and/or Document Title(s) 3.6.2(b) Documentation City of Asheville Unified Development Ord. No. 2369, § 1, 5-27-97; Ord. Ordinance Chapter 7 Article XII Section 7- No. 2428, §§ 16-18, 1141-97; Ord. 12-2(g)(l)-(4) No. 2505, § 1, 8-11-98; Ord. No. 2663, § I(k), 2-8-00; Ord, No. 3520, § 1, 8-21-07; Ord. No. 3875, § 1, 6- 8-10 3.6.2(c) Right of Entry City of Asheville Unified Development Ord, No. 2369, § 1, 5-27-97; Ord. Ordinance Chapter 7 Article XII Section 7- No. 2428, §§ 16-18, 1141-97; Ord. 12-2(g)(1) & (2) No. 2505, § 1, 8-11-98; Ord. No. 2663, § 1(k), 2-8-00; Ord, No. 3520, § I, 8-21-07; Ord. No. 3875, § 1, 6- 8-10 DRAFT NCS000435 SWMP City of Asheville Septetnber 25, 2020 Page 33 3.6.4(a) Pre-C.O. Inspections City of Asheville Unified Development Ord, No. 2369, § 1, 5-27-97; Ord. Ordinance Chapter 7 Article XII Section 7- No. 2428, §§ 16-18, 1141-97; Ord. 12-2(d) No. 2505, § 1, 8-11-98; Ord, No. 2663, § 1(k), 24-00; Ord. No. 3520, § 11 8-21-07; Ord, No. 3875, § 11 6- 8-10 3.6.4(b) Compliance with Plans City of Asheville Unified Development Ord. No. 2369, § 1, 5-27-97; Ord. Ordinance Chapter 7 Article XII Section 7- No. 2428, §§ 16-18, 11-11-97; Ord. 12-2(g)(1) & (2) No. 2505, § 1, 8-I1-98; Ord. No. 2663, § 1(k), 2-8-00; Ord. No. 3520, § 1, 8-21-07; Ord, No. 3875, § 1, 6- 840 3.6.4(c) Annual SCM Inspections City of Asheville Unified Development Ord. No. 2369, § I, 5-27-97; Ord, Ordinance Chapter 7 Article XII Section 7- No. 2428, §§ 16-18, 11-11-97; Ord. 12-2(g)(6) No. 2505, § 1, 8-11-98; Ord. No. 2663, § 1(k)5 2-8-00; Ord. No. 3520, § 11 8-21-07; Ord. No. 3875, § 1, 6- 840 3.6.4(e) Qualified Professional City of Asheville Unified Development Ord, No. 2369, § 11 5-27-97; Ord, Ordinance Chapter 7 Article XII Section 7- No. 2428, §§ 16-183 11-11-97; Ord. 12-2(g)(5)d2 & 7-12-2(g)(6)b No. 2505, § 1, 8-11-98; Ord. No. 2663, § 1(k), 2-&00; Ord. No. 3520, § 1, 8-21-07; Ord, No. 3875, § 1, 6- 8-10 3.6.5 Documentation City of Asheville Unified Development Ord. No. 2369, § 1, 5-27-97; Ord. Ordinance Chapter 7 Article XII Section 7- No. 2428, §§ 16-18, 11-11-97; Ord. 12-2 No. 2505, § 11 8-11-98; Ord. No. 26635 § I(k), 2-8-00; Ord. No. 3520, § 1, 8-21-07; Ord. No. 3875, § 1, 6- 8-10 Permit Requirements for Municipal Ordinance/Code Reference(s) Date Adopted Fecal Coliform Reduction and/or Document Title(s) 3.6.6: Fecal Coliform Reduction City of Asheville Unified Development Ord. No. 3731, § 1, 4-28-09 Ordinance Chapter 3 Sec. 3-9 & 3-11, (742- Ord. No. 2369, § 15 5-27-97; Ord, 2 5) No. 2428, §§ 16-18, I141-97; Ord. No. 2505, § 1, 8-11-98; Ord. No. 2663, § I(k), 2-8-00; Ord. No. 3520, § 1, 8-21-07; Ord. No. 3875, § 1, 6- 8-10 DRAFT NCS000435 SWMP City of Asheville September 25, 2020 Page 34 The annual reporting metrics for the post construction program are provided in Table 20: Post Construction Site Runoff Control BMPs below. Table 20: Post Construction Site Runoff Control BMPs Permit 4.1.3: Minimum Post -Construction Reporting Requirements Ref. Measures to document activities over the course of the fiscal year (July 1— June 30) including appropriate information to accurately describe progress, status, and results. BMp A B C D No. Description of Bill P Measurable Goal(s) Schedule for Annual Reporting Im lementation Metric 40• Standard Reporting Implement standardized tracking, 1. Track number of low 1. Continuously I. Number of plan documentation, inspections and density and high density reviews performed for reporting mechanisms to compile plan reviews performed, low density and high appropriate data for the annual self- density. assessment process. Data shall be 2. Track number of low 2. Continuously 2. Number of plan provided for each Post -Construction/ density and high density approvals issued for low Qualifying Alternative Program plans approved. density and hieh density. being' implemented as listed in Tables 3. Maintain a current 3. Continuously 3. Summary of number 18 and 19, inventory of low density and type of SCMs added projects and constructed to the inventory; and SCMs including SCM number and acreage of type or low density low density projects acreage, location and last constructed, inspection date. 4. Track number of SCM 4. Continuously 4. Number of SCM inspections performed. inspections. 5. Track number of low 5. Continuously 5. Number of low density density inspections inspections. performed. 6. Track number and 6. Continuously 6. Number and type of type of enforcement enforcement actions actions taken. taken. Permit 3.6.2: Legal Authority Ref: Measures to maintain adequate legal authorities through ordinance or other regulatory mechanism to: (a) review designs and proposals for new development and redevelopment to determine whether adequate stormwater control measures will be installed, implemented, and maintained, (b) request information such as stormwater plans, inspection reports, monitoring results, and other information deemed necessary to evaluate compliance with the Post -Construction Stormwater Management Program, and (c) enter private property for the purpose of inspecting at reasonable times any facilities, equipment, practices, or operations related to stornwater discharges to determine whether there is compliance with the Post -Construction Stomwater Management Program. This permit requirement is filly met by the aristing post - construction program, see references provided in Table 19. DRAFT NCS000435 SWMP City of Asheville September 25, 2020 Page 35 Table 20: Post Construction Site Runoff Control BWs Permit 3.6.3: Plan Review and Approval Ref. Measures to maintain plan review and approval authority, standards and procedures to: (a) Require Federal, State, and local government projects to comply with Post -Construction Program requirements throughout the entire MS4 permitted area, unless the entity is subject to its own NPDES MS4 permit or a qualifying alternative program, (b) Conduct site plan reviews of all new development and redeveloped sites that disturb greater than or equal to one acre, and sites that disturb less than one acre that are part of a larger common plan of development or sale for compliance with 15A NCAC 02H .1017 and the qualifying alternative programs that apply within your jurisdiction, (c) Ensure that each project has an Operation and Maintenance Agreement that complies with 15A NCAC 02H. 1050(12), (d) Ensure that each project has an Operation and Maintenance Plan that complies with 15A NCAC 02H .1050(13), (e) Ensure that each project has recorded deed restrictions and protective covenants, that require the project to be maintained consistent with approved plans, and (t) Ensure that each SCM and associated maintenance accesses be protected in a permanent recorded easement per 15A NCAC 02H 1050 (9) and (10). This permit requirement is filly met by the existing post -construction program, see references provided in Table 19. Permit 3.6.4: Inspections and Enforcement Ref. Measures to maintain inspection and enforcement authority, standards and procedures to: (a) Conduct post -construction inspections prior to issuing a Certificate of Occupancy or a Temporary Certificate of Occupancy. Alternatively, the project owner may provide a surety bond to guarantee compliance with the approved plan(s), (b) Ensure that the project has been constructed in accordance with the approved plan(s), (c) Ensure annual inspection of each permitted SCM to ensure compliance with the approved Operation and Maintenance Agreement, (d) Ensure inspection of low density projects at least once during the permit tern, and (e) Require that inspections be conducted by a qualified professional. This permit requirement is f:dly met by the existing post -construction program, see references provided in Table 19. Permit 3.6.5: Documentation Ref. Measures to maintain adequate documentation and standardized inspection and hacking mechanisms to: (a) Maintain an inventory of post -construction SCMs and low density projects, (b) Document, track and maintain records of inspections and enforcement actions. Tracking shall include the ability to identify chronic violators, and (c) Make available to developers all relevant ordinances, post -construction requirements, design standards, checklists, and/or other materials. This permit requirement isfully met by the existing post -construction program, see references provided in Table 19. Permit 3.6.6: Fecal Coliform Reduction Ref. Measures to control, to the maximum extent practicable, sources of fecal coliform per 15A NCAC 02H .1017(7). At a minimum, the program shall include: (a) A pet waste management component, which may be achieved by revising an existing litter ordinance, and (b) An on -site domestic wastewater treatment system component, if applicable, which may be coordinated with local county health department, to ensure proper operation and maintenance of such systems. This permit requirement is fidly met by the existing post -construction program, see references provided in Table 19. DRAFT NCS000435 SWMP City of Ashevil►e September 25, 2020 Page 36 PART 10: POLLUTION PREVENTION AND GOOD HOUSEKEEPING PROGRAMS This SWMP provides a comprehensive pollution prevention and good housekeeping strategy for the City of Asheville municipal facilities and operations. Pollution prevention and good housekeeping is accomplished through the implementation of seven required programs, which collectively address the ultimate goal of preventing or reducing pollutant runoff from municipal operations such as park and open space maintenance, fleet and building maintenance, new construction and land disturbances, and municipal storm sewer system maintenance. Pollution prevention and good housekeeping for municipal operations includes the following programs: 1. Municipal Facilities Operation and Maintenance Program 2. Spill Response Program 3. MS4 Operation and Maintenance Program 4. Municipal SCM Operation and Maintenance Program 5. Pesticide, Herbicide and Fertilizer Management Program 6. Vehicle and Equipment Cleaning Program T Pavement Management Program The City of Asheville currently maintains an inventory of all municipally -owned properties and annually inspects the following facilities based on institutional knowledge of these facilities potential for stormwater pollution: • Public Works E-building • Parks and Rec Maintenance Facility • Fleet Maintenance Facility • Building Maintenance Facility • Fire Stations • Transit Station As part of the inspections each of the above facilities receives staff taming on pollution prevention and good housekeeping along with spill response procedures. The following are municipal facilities that hold a stormwater permit: • Transit Station NCG 080681 • Fleet Management NCG 080682 As identified in the MS4 Audit Report finalized December 18, 2018, the City will prepare a written O&M program specifying inspection and maintenance requirements as part of that program. The City will conduct a documented evaluation of all municipally owned facilities/properties for the potential to generate polluted stormwater runoff. The City of Asheville has an agreement with RiverLinc (a volunteer organization) to perform monthly inspections and routine maintenance of municipally -owned struchiral SCMs. RiverLink provides the City with a spreadsheet documenting the inspections and maintenance. RiverLink staff are certified in SCM Inspection & Maintenance through N.C. State University. City of Asheville applies herbicide to select areas at municipally -owned properties. Herbicide is not stored in bulk by the City. Only small amounts are kept on hand by Asheville Parks &Recreation DRAFT NCS000435 SWMP City of Asheville September 25, 2020 Page 37 Department. Herbicide is only applied by employees with applicator licenses and is not applied to curb and gutter areas near waterbodies. Best Management Practices are in place to prevent stormwater pollution associated with street sweeper cleaning activities. Street sweepers are currently disposing of collected material at the Buncombe County Transfer Station and washing out the sweepers at the City's General Services facility where there is a wash pad plumbed to an oil/water separator and subsequently to the sanitary sewer. Also at this location other municipal vehicles are washed. The City of Asheville will manage, implement and report the pollution prevention and good housekeeping BMPs as specified in Table 21 below for each required program. Table 21: Pollution Prevention and Good Housekeeping BMPs F 3.7.1: Municipal Facilities Operation and Maintenance Program Measures to manage facilities that are owned and operated by the permittee and have the potential for generating polluted stormwater runoff. The permittee shall maintain a current inventory of municipal facilities; perform facility inspections and routine maintenance; establish specific frequencies, schedules, and standard documentation; provide staff training on general stormwater awareness and im lementin pollution prevention and good housekeepingractices. A B C D Description of BMP Measurable Goal(s)mentation FSchedule for Annual Reporting Metric 4L Written O&M Plan Implement and maintain a written 1. Develop draftO&M 1. Fiscal Years 1 - 2 1. Yes/NO/Stams O&M Plan. Plan. Summary 2. Submit Plan to DEQ 2. Fiscal Year 3 2. Yes/No/Status for review and approval. Summary 3. Finalize O&M Plan. 3. Fiscal Year 3 3, Yes/No/Status Summary 4. Train staff to 4. Annually 4. Document and report administer the O&M the number of staff Plan. Fiscal Years 4 - 6 trained, training date(s), and topics covered. 5. Implement the -O&M 5. Annually 5. Yes/No/Stams Plan. Summary Fiscal Years 4 - 5 6. Maintain the --O&M 6. Continuously 6. Yes/No/Status Plan. Summary Fiscal Year 6 Municipal Facilities Inventory 42• DRAFTNCS000435 SWMP City of Asheville September 25, Mu Page 38 Table 21: Pollution Prevention and Good Housekeeping BMPs An inventory of all municipally 1. Conduct a documented 1. Fiscal Years 1 - 2 1. Document and report owned and operated facilities that evaluation of all the number of have the potential to generate municipally owned evaluations performed polluted stormwater runoff. facilities/properties. and number of facilities Identify which facilities determined to be have pollution potential. included. 2. Review and update 2. Annually 2a. Yes/No/Status inventory list with any Summary new facilities. Fiscal Years 3 - 6 2b. Document and report any changes made to the inventory list. 43• Schedule and Documentation A schedule of facility inspections to 1. Develop a schedule 1. Fiscal Years 2 - 3 1. Report the schedule be performed for those that were and documentation that and documentation to be identified as having potential to will be used to perform used. generate polluted stormwater runoff facility inspections. and also standard documentation to 2. Review and update the 2. Annually 2. Document and report be used during the inspections. schedule and any changes to the documentation for Fiscal Years 4 - 6 facility inspections facility inspections. schedule and documentation. 44. Municipal Facilities Inspections An evaluation of facilities that are 1. Perform facility 1. Annually 1. Document and report owned and operated by the City of inspections of the the number of Asheville and have the potential for facilities established in Fiscal Years 2 - 5 inspections performed. generating polluted stormwater BMP # 43 according to runoff and any needed routine the established schedule maintenance. in BMP #44. 45. Staff Training Staff training on general stormwater 1. Perform staff training 1. Annually 1. Document and report awareness and implementing at new employee the number of staff pollution prevention and good orientation and at Fiscal Years 3 - 6 trained, training date(s), housekeeping practices. facilities that have been and topics covered. identified in BMP #43. Permit 3.7.2: Spill Response Program Ref. Measures for facilities and operations that store and/or use materials that have the potential to contaminate stormwater runoff if spilled. The permittee shall maintain written spill response procedures and train staff on spill response procedures. BMP A B C D No. Description of BMP Measurable Goal(s) Schedule for Annual Reporting Im lementation Metric 46. Spill Response Plan/Procedures DRAFT NCS000435 SWMP City of Asheville September 25, 2020 Page 39 Table 21: Pollution Prevention and Good Housekeeping BMPs A written spill response procedure for 1. Maintain the written 1. Continuously 1, Yes/No/Status municipal facilities that store and/or spill response procedures Summary use materials that could contaminate that are included in the Fiscal Years 1 - 6 stormwater runoff if spilled. City's municipal facility Stormwater Pollution Prevention Plans SPPPs) 2. Perform spill training 1. Annually 1. Document and report for staff at the facilities the number of staff that have been identified Fiscal Years 3 - 5 trained, training date(s), in BMP #43. and topics covered. Permit 3.7.3: MS4 Operation and Maintenance Program Ref. Measures to minimize pollutants in the stormwater collection system. The permittee shall provide operation and maintenance staff training on stormwater awareness and pollution prevention, perform MS4 inspections, maintain the collection system including catch basins and conveyances; and establish specific frequencies, schedules, and standard documentation. BMP A B C D No. Description of BMP Measurable Goal(s) Schedule for Implementation Annual Reporting Metric 47• Operation and Maintenance Staff Training Training to operation and 1. Perform staff training 1. Annually 1. Document and report maintenance staff on stormwater on stormwater the number of staff awareness and pollution prevention. awareness, pollution prevention and on proper Fiscal Years 2 - 5 trained, training date(s), and topics covered. procedures for cleaning and maintaining the MS4. In-house Operations and Maintenance 48. Inspections and maintenance of City 1. Develop a SOP that 1. Fiscal Years 2 - 3 1. Yes/No/Status owned infrastructure including catch identifies specific Summary basins and conveyances; and frequencies, schedules, establish specific frequencies, and documentation for schedules, and standard proper maintenance. documentation. 2. Perfonn regular 2. Following schedule 2. Document and report inspections in established in SOP, once number of inspections accordance with the SOP is established. performed. SOP. 3. Verify, document, and 3. Continually, as 3. Document and report prioritize maintenance potential maintenance the number of activities identified by activities are identified. maintenance activities inspections or citizen identified. reports. DRAFTNCS000435 SWMP City of Asheville September 25, 2020 Page 40 Table 21: Pollution Prevention and Good Housekeeping BMPs Permit 3.7.4: Municipal SCM Operation and Maintenance Program Ref. Measures to manage municipally -owned, operated, and/or maintained structural SCMs that are installed for compliance with the permittee's post -construction program. The permittee shall maintain a current inventory of SCMs, perform SCM inspections and maintenance, and shall establish specific frequencies, schedules, and documentation. BMP A B C D No' Description of BMP Measurable Goal(s) Schedule for Annual Reporting Implementation Metric 49. Municipal SCM Inventory An inventory of all municipally 1. Create an inventory of 1. Fiscal Years I - 3 1. Yes/No/Status owned SCMs. municipal SCMs Summary including type and description. 2. Maintain existing 2. Annually 2. Document and report inventory of municipal the number and type of SCMs including type and Fiscal Years 3 - 6 municipal SCMs description. inventoried. 50. SCM Inspections and Maintenance A formal evaluation and any follow- 1. Perform inspections of 1. Annually 1. Document and report up maintenance of municipal SCMs all municipal SCMs. the number of including documentation of actions Document date of Fiscal Years 3 — 5 inspections performed. performed. inspections. 2. Perform maintenance 2. As needed 2. Document and report actions identified in maintenance actions inspections. performed. 3.7.5: Pesticide, Herbicide and Fertilizer Management Program Permit Measures to minimize water quality impacts from the use of landscape chemicals. The permittee shall provide routine Ref. pollution prevention and chemical use, storage and handling training, and shall ensure compliance with permits and applicator certifications. BMP A B C D No. Description of BMP Measurable Goal(s) Schedule for Annual Reporting Implementation Metric 51. Pesticide, Herbicide and Fertilizer Training Training on routine pollution 1. Verify that Parks and 1. Annually 1. Yes/No/Status prevention and chemical use, storage Recreation department Summary and handling to City staff who are maintains applicator Fiscal Years 1— 6 responsible for applying landscape licenses for appropriate chemicals. personnel. Permit 3.7.6: Vehicle and Equipment Cleaning Program Ref. Measures to prevent and minimize contamination of stormwater runoff fi•om areas used for municipal vehicle and equipment maintenance and/or cleaning. The permittee shall ensure that municipal industrial facilities subject to NPDES industrial permitting comply with those permit requirements, provide routine pollution prevention training to staff, perform routine inspections, and establish specific frequencies, schedules, and documentation. A B C D , 11 1 � _ �/u15 City of Asheville Septetnber 25, 2020 Page 41 Table 21: Pollution Prevention and Good Housekeeping BMPs BMP No. Description of BMP Measurable Goal(s) Schedule for Implementation Annual Reporting Metric 52. Municipal Industrial Permitted Facilities NPDES industrial permit compliance 1. Perform inspections 1. Annually 1. Document and report at all applicable municipally owned for compliance with the number of sites. permit. Fiscal Years 2 - 5 municipally owned facilities with industrial permits and the number of inspections performed. 2. Train staff at facilities 2. Annually 2. Document and report on requirements of the number of staff permit and the facility's Fiscal Years 2 - 5 trained, training date(s), SPPR and topics covered. 53. Municipal Facility Inspections Routine inspections as part of general 1. Update inspection 1. Fiscal Years 2 - 3 1. Yes/No Status facility inspections (See BMP #45) to checklist. Summary ensure that vehicle and equipment 2. Perform inspections 2. Annually 2. Document and report facilities are following proper procedures to minimize water quality and notify facility number of inspections, impacts from vehicle and equipment manager of any Fiscal Years 4 - 5 cleaning and maintenance. corrective actions required. 3. Perform staff training 3. Annually 3. Document and report (See BMP 946). the number of staff Fiscal Years 3 - 5 trained, training date(s), and topics covered. Permit 3.7.7: Pavement Management Program Ref. Measures to reduce pollutants in stormwater• runoff from municipally -owned streets, roads, and parking lots within the permittee's corporate limits. The perrnittee shall implement measures to control litter, leaves, debris, particulate and fluid pollutants associated with vehicles, and establish specific frequencies, schedules, and documentation. BMP A B C D No. Description of BMP Measurable Goal(s) Schedule for Implementation Annual Reporting Metric 54. Street Sweeping Street sweeping following a regular 1. Develop a written 1. Fiscal Years 2 - 3 1. Yes/No/Status schedule in order to reduce pollutants standard operating Summary from City owned and maintained procedure for street streets, sweeping operations, including schedules and zones/locations. DRAFTNCS000435 SWMP City of Asheville September 25, 2020 Page 42 Table 21: Pollution Prevention and Good Housekeeping BMPs 2. Develop a written 2. Fiscal Years 2 - 3 2. Yes/No/Status standard operating Summary procedure for proper disposal of collected wash waters and solids. 3. Implement SOPS and 3. Annually 3. Document and report documentation. total number of street Fiscal Years 4 - 6 miles swept. 55. Litter Management Collect litter from public trash 1. Maintain an inventory 1. Annually 1. Document and report receptacles and dispose of collected of public trash total number of public waste in accordance with NC DEQ receptacles. Fiscal Years I - 6 trash receptacles. guidelines. 2. Collect and properly 2. Weekly or as needed 2. Document and report dispose of waste from the total estimated public hash receptacles. Fiscal Years I - 6 amount of trash collected/disposed of annually (pounds). 56. Brush and Leaf Collection Periodic collection of brush and 1. Publicize/establish 1. Fiscal Years I - 6 1. Yes/No/Status bagged leaves fiom residential areas protocols for residential Summary to reduce pollutants and clogging of brush and bagged leaf storm system inlets. collections. 2. Collect brush and 2. Annually on a Bi- 2. Document and report bagged leaves. weekly schedule per the total amount of brush residence or as needed. collected/disposed of annually (pounds). Fiscal Years I - 6 City of Asheville September• 25, 2020 Page 43