WQCS00258_BIMS Report_20200825

Compliance Inspection Report
Permit: WQCS00258 Effective: 09/01/13 Expiration: 08/31/21 Owner: Town of Troutman
SOC: Effective: Expiration: Facility: Troutman Collection System
County: Iredell PO BOX 26
Region: Mooresville
Troutman NC 281660026
Contact Person: Adam Killian Lippard Title: ORC Phone: [phone]
Directions to Facility:
System Classifications: CS2,
Primary ORC: Adam Killian Lippard
Secondary ORC(s):
On -Site Representative(s):
Related Permits:
Certification: 996195 Phone:[phone]
NC0020591 City of Statesville - Third Creek WWTP
NC0026832 Town of Troutman - Troutman Town- WWTP
Inspection Date: 08/20/2020 Entry Time 10:OOAM
Primary Inspector: Tony Parker
Secondary Inspector(s):
Exit Time: 01:30PM
Phone: [phone]
Reason for Inspection: Routine Inspection Type: Collection System Inspect Non Sampling
Permit Inspection Type: Collection system management and operation
Facility Status: Compliant Not Compliant
Question Areas:
Miscellaneous Questions General Sewer & FOG Ordinances
Capital Improvement Plan Map Reporting Requirements
Inspections Spill Response Plan Spills
Lines Manholes Pump Stations
(See attachment summary)
Docusigned by: 8/25/2020
A14CC681AF27425...
Page 1 of 7

Permit: WQCS00258 Owner - Facility: Town of Troutman
Inspection Date: 08/20/2020 Inspection Type : Collection System Inspect Non Sampling Reason for Visit: Routine
Inspection Summary:
Page 2 of 7

Permit: WQCS00258 Owner - Facility: Town of Troutman
Inspection Date: 08/20/2020 Inspection Type : Collection System Inspect Non Sampling Reason for Visit: Routine
General Yes No NA NE
Is there a properly designated primary ORC and at least one back-up of proper grade? ❑ ❑ ❑
Are logs being reviewed by the system management or owner on a regular basis? ❑ ❑ ❑
# What is that frequency? weekly & monthly
# Are there any issues being addressed currently or any in the planning stages?
0
❑ ❑ ❑
Is there a specific pump failure plan available for all pump stations?
0
❑ ❑ ❑
Does plan indicate if pump parts/new pumps are in spare parts/equipment inventory?
❑ ❑ ❑
Are new/significantly upgraded pump stations equipped with anti -corrosion materials?
❑ ❑ ❑
Does the permittee have a copy of their permit?
0
❑ ❑ ❑
# Is permit expiring within the next 6 months?
❑
0 ❑ ❑
If Yes, has the Permittee applied for renewal?
❑
❑ 0 ❑
Comment: The current permit expires 8/31/2021.
Sewer and FOG Ordinances
Is Sewer Use Ordinance (SUO) or other Legal Authority available?
Does it appear that the Sewer Use Ordinance is enforced?
Is there a Grease Control Program that legally requires grease control devices?
What is the standard grease trap cleaning requirement in the FOG ordinance?
Yes No NA NE
variable
Is Grease Control Program enforced via periodic inspections/records review? ❑ ❑ ❑
Is action taken against violators? ❑ ❑ ❑
# Have satellite systems adopted an equivalent or more stringent ordinance? ❑ ❑ ❑
Is grease/sewer education program documented with req'd customer distribution? ❑ ❑ ❑
# Are other types of education tools used like websites, booths, special meetings, etc? ❑ ❑ ❑
If Yes, what are they? (This can reduce mailing to annual.)
Mail outs, web -site, annual report & Town Hall.
Comment:
Capital Improvement Plan Yes No NA NE
Has a Capital (CIP) or System Improvement Plan been developed and adopted? ❑ ❑ ❑
Is it designated for wastewater only or does it have a dedicated section? ❑ ❑ ❑
Does CIP cover three to five year period of earmarked improvements? ❑ ❑ ❑
Does CIP include description of project area? ❑ ❑ ❑
Does CIP include description of existing facilities? ❑ ❑ ❑
Does CIP include known deficiencies? ❑ ❑ ❑
Does CIP include forecasted future needs? ❑ ❑ ❑
Comment:
Map
Yes No NA NE
Page 3 of 7

Permit: WQCS00258 Owner - Facility: Town of Troutman
Inspection Date: 08/20/2020 Inspection Type : Collection System Inspect Non Sampling
Reason for Visit: Routine
Is there a overall sewer system map?
0
❑ ❑ ❑
Does the map include:
Pipe Type (GS/FM)
0
❑ ❑ ❑
Pipe sizes
0
❑ ❑ ❑
Pipe materials (PVC, DIP, etc)
0
❑ ❑ ❑
Pipe location
0
❑ ❑ ❑
Flow direction
0
❑ ❑ ❑
Approximate pipe age
0
❑ ❑ ❑
Pump station ID, location and capacity
0
❑ ❑ ❑
# Force main air release valve location & type
0
❑ ❑ ❑
# Location of satellite connections
0
❑ ❑ ❑
Is the map being updated for changes/additions within 1 year of activation?
0
❑ ❑ ❑
Comment: The Town uses various paper maps.
Reporting Requirements Yes No NA NE
# Have there been any sewer spills in the past 3 years? ❑ ❑ ❑
If Yes, were they reported to the Division if meeting the reportable criteria? ❑ ❑ ❑
If applicable, is there documentation of press releases and public notices issued? ❑ ❑ ❑
Is an Annual Wastewater Performance Report being filed with the Division, if required? ❑ ❑ ❑
Is the report being made available to all its sewer customers? ❑ ❑ ❑
# How is it being made available? web site
Comment:
Inspections Yes No NA NE
Are adequate maintenance records maintained? ❑ ❑ ❑
Are pump stations being inspected at the required frequency? ❑ ❑ ❑
# Is at least one complete functionality test conducted weekly per pump station? ❑ ❑ ❑
Is there a system or plan in place to observe the entire system annually? ❑ ❑ ❑
Is the annual inspection documented? ❑ ❑ ❑
# Does the system have any high -priority lines/locations? ❑ ❑ ❑
Are inspections of HPL documented at least every 6 months? ❑ ❑ ❑
Are new lines being added to the HPL list when found or created? 0 ❑ ❑ ❑
Comment: All activities are well documented.
Spill Response Action Plan Yes No NA NE
Is a Spill Response Action Plan available? ❑ ❑ ❑
Is a Spill Response Action Plan available for all personnel? ❑ ❑ ❑
Does the plan include:
Page 4 of 7

Permit: WQCS00258 Owner - Facility: Town of Troutman
Inspection Date: 08/20/2020 Inspection Type : Collection System Inspect Non Sampling
Reason for Visit: Routine
24-hour contact numbers
0
❑ ❑ ❑
Response time
0
❑ ❑ ❑
Equipment list and spare parts inventory
0
❑ ❑ ❑
Access to cleaning equipment
0
❑ ❑ ❑
Access to construction crews, contractors, and/or engineers
❑ ❑ ❑
Source of emergency funds
❑
❑ ❑
Site sanitation and cleanup materials
❑ ❑ ❑
Post-overflow/spill assessment
❑ ❑ ❑
Does the Permittee appear to respond within 2 hours of first knowledge of a spill?
0
❑ ❑ ❑
Comment: The Town is not free of spills but does a good mob of reporting.
aRlL Yes No NA NE
Is system free of known points of bypass? ❑ ❑ ❑
If No, describe type of bypass and location
Are all spills or sewer related issues/complaints documented? ❑ ❑ ❑
# Are there repeated overflows/problems (2 or more in 12 months) at same location? ❑ ❑ ❑
# If Yes, is there a corrective action plan? ❑ ❑ ❑
Comment:
Lines/Right-of-Ways/Aerial Lines Yes No NA NE
Please list the Lines/Right of Ways/Aerial Lines Inspected:
Cedar Ln. outfall R/W & aerial & Westmoreland outfall R/W & Sutters Mill aerial. The Cedar Ln Aerial needs to
be cleared of vegatation to properly access the integrity of this crossing & the westmoreland R/W needs
mowing.
Are right-of-ways/easements maintained for full width for access by staff/equipment? ❑ ❑ ❑
If No, give details on temporary access:
Is maintenance documented? ❑ ❑ ❑
Are gravity sewer cleaning records available? ❑ ❑ ❑
Has at least 10% of lines older than 5 yrs been cleaned annually? ❑ ❑ ❑
Were all areas/lines inspected free of issues? 0 ❑ ❑ ❑
Comment:
Manholes Yes No NA NE
Please list the Manholes Inspected:
Various M/H's inspected and the only issue noted was the brick M/H at the aerial crossing on Pinewood which
is leaking with ground or surface water intrusion and needs to be rehabed.
Are manholes accessible? ❑ ❑ ❑
# Are manhole covers/vents above grade? ❑ ❑ ❑
Are manholes free of visible signs of overflow? ❑ ❑ ❑
Are manholes free of sinkholes and depressions? ❑ ❑ ❑
Page 5 of 7

Permit: WQCS00258 Owner - Facility: Town of Troutman
Inspection Date: 08/20/2020 Inspection Type : Collection System Inspect Non Sampling
Reason for Visit: Routine
Are manhole covers present?
0
❑ ❑ ❑
# Are manholes properly seated?
0
❑ ❑ ❑
# Are manholes in good condition?
0
❑ ❑ ❑
# Are inverts in good condition?
0
❑ ❑ ❑
Is flow unrestricted in manholes?
0
❑ ❑ ❑
Are manholes free of excessive amounts of grease?
0
❑ ❑ ❑
Are manholes free of excessive roots?
0
❑ ❑ ❑
Are manholes free of excessive sand?
0
❑ ❑ ❑
Are manhole vents screened?
❑
❑ ❑
Are vents free of submergence?
❑
❑ ❑
Are manholes free of bypass structures or pipes?
0
❑ ❑ ❑
Comment:
Pump Stations Yes No NA NE
Please list the Pump Stations Inspected:
Rimmer Farm Rd, Iredell Ave., Tech Dr. & South Main St P/S's. The audiable & visual alarms failed to function
at Iredell Av. & Tech Dr. P/S's. The Town has already issued a repair order for the alarm failures. Also grease
accumlation in the wet at the S. Main P/S needs to be removed. The P/S call alerts functioned as required.
# Number of duplex or larger pump stations in system 16
# Number of vacuum stations in system 0
# Number of simplex pump stations in system 0
# Number of simplex pump stations in system serving more than one building 0
How many pump/vacuum stations have:
# Atwo-way "auto polling" communication system (SCADA) installed? 16
# A simple one-way telemetry/communication system (auto -dialer) installed? 0
For pump stations inspected
Are they secure with restricted access?
0
❑ ❑ ❑
Were they free of by-pass structures/pipes?
0
❑ ❑ ❑
Were wet wells free of excessive grease/debris?
0
❑ ❑ ❑
# Do they all have telemetry installed?
0
❑ ❑ ❑
Is the communication system functional?
0
❑ ❑ ❑
Is a 24-hour notification sign posted ?
0
❑ ❑ ❑
Does the sign include
Owner Name? 0 ❑ ❑ ❑
Pump station identifier? 0 ❑ ❑ ❑
# Address? 0 ❑ ❑ ❑
Instructions for notification? 0 ❑ ❑ ❑
24-hour emergency contact numbers? 0 ❑ ❑ ❑
Page 6 of 7

Permit: WQCS00258 Owner - Facility: Town of Troutman
Inspection Date: 08/20/2020 Inspection Type : Collection System Inspect Non Sampling Reason for Visit: Routine
Are audio and visual alarms present? 0 ❑ ❑ ❑
Are audio and visual alarms operable? ❑ 0 ❑ ❑
# Is there a backup generator or bypass pump connected? 0 ❑ ❑ ❑
If tested during inspection, did it function properly? ❑ ❑ ❑
Is the back-up system tested at least bi-annually under normal operating conditions? ❑ ❑ ❑
# Does it have a dedicated connection for a portable generator? ❑ ❑ ❑
# Is the owner relying on portable units in the event of a power outage? 0 ❑ ❑ ❑
# If Yes, is there a distribution plan? 0 ❑ ❑ ❑
If Yes, what resources (Units/Staff/Vehicles/etc) are included in Plan?
The Town relies on dedicated and portable generator units and all functioned as required during this
inspection. The 2 alarm units were previously addressed and repairs have been ordered.
# Does Permittee have the approved percentage of replacement simplex pumps? ❑ ❑ ❑
Is recordkeeping of pump station inspection and maintenance program adequate? 0 ❑ ❑ ❑
Do pump station logs include at a minimum:
Inside and outside cleaning and debris removal? 0 ❑ ❑ ❑
Inspecting and exercising all valves? 0 ❑ ❑ ❑
Inspecting and lubricating pumps and other equipment? 0 ❑ ❑ ❑
Inspecting alarms, telemetry and auxiliary equipment? 0 ❑ ❑ ❑
Comment: Good record keeping noted.
Page 7 of 7