WQCSD0535_Compliance Evaluation Inspection_20200228

ROY COOPER
Covemor
MICHAEL S. REGAN
Secretary
S. DANIEL SMITH
llreaar
Tate Daniels, Mayor
Town of New London
PO Box 191
New London, N.C. 28127
NORTH CAROLINA
Environm4Fmtal Quality
28 February 2020
Subject: Compliance Evaluation Inspection
Town of New London wastewater Collection System
Permit No. WQCSD0535
Stanly County
Dear Mayor Daniels:
1. Mr. Tony Parker of the Mooresville Regional Office of the NC Division of Water
Resources (DWR or the Division) conducted a compliance evaluation inspection (CEI) of
the subject wastewater collection system (WWCS) on February 27, 2020. The assistance
you provided and the assistance of Mr. Bill Peak during the inspection was greatly
appreciated. A copy of the inspection report is attached for your records and inspection
findings are summarized below.
Site/System Review
2. The following system components were inspected:
a. Numerous manholes were inspected. No issues observed.
b. Four pump stations were inspected. Two minor issues noted. See attached report.
C. One force main R/W and two gravity outfall R/W's were inspected. No issues.
3. As you are aware, owners of permitted collection systems must comply with their permit
and all rules listed under NC Administrative Code 15A NCAC 02T .0400, et seq. The
system status is outlined below:
a. 15A NCAC 02T .0403(a)(1): Requires that the system be effectively maintained
and operated at all times to prevent discharge to land or surface waters and any
contravention of ground or surface water standards.
Observations: The system has had no reportable spills for the review period.

Compliance Status: Compliant
b. 15A NCAC 02T .0403(a)(2): Requires that a map of the wastewater collection
system be developed and actively maintained.
Observations: Detailed paper maps were available.
Compliance Status: Compliant
15A NCAC 02T .0403(a)(5): Requires that the permittee or its representative
inspect high -priority sewers (HPS - as defined in 15A NCAC 02T .0402(2)) at least
once every six months and document the inspections.
Observations: The system has no High Priority lines or aerial crossings.
Compliance Status: Compliant
d. 15A NCAC 02T .0403(a)(6): Requires that the permittee or its representative
conduct a general observation of the entire wastewater collection system at least
once per year.
Observations: The collection system force main and gravity main outfall R/W's
are viewed/mowed and documented as required.
Compliance Status: Compliant.
e. 15A NCAC 02T .0403(a)(7): Requires that overflows and bypasses from the
system be reported to the Division's Mooresville Regional Office in accordance
with 15A NCAC 02B .0506(a), and that public notice must be provided as required
by G.S. 143-215.1C.
Observations: The system had no reportable spills for the review period. The NC
regulations and statutes, which cover the reporting requirements for SSOs, are
found in NC Administrative Code 15A NCAC 02B .0506(a) and NC General
Statute 143-215.1C, respectively. You may access the NC regulations online at the
NC Office of Administrative Hearings (OAH) website at:
http://www.oah.state.nc.us/rules/ and the NC General Statutes online at the NC
General Assembly's website at:
http://www.ncga.state.nc.us/ ag scripts/Statutes/StatutesTOC.p1. You may wish to
review them to ensure you are fully familiar with all requirements.
When reporting SSOs to DWQ, you must call the Mooresville Regional Office
(MRO) at 704-663-1699 during normal business hours. If outside normal business
hours, you must report the spill to the NC Division of Emergency Management at

1-800-858-0368. Please note that all reportable SSOs must be reported within 24
hours of the occurrence, or first knowledge, of the SSO. Please also note that voice
mail or faxed messages are not considered as the initial verbal report. You must
talk to and report the spill to a live person.
Compliance Status: Compliant
f. 15A NCAC 02T .0403(a)(8): Requires that a grease control program be developed
and implemented as follows:
For publicly owned collection systems, the Grease Control Program shall
include at least bi-annual distribution of grease education materials by the
owner or representative.
Observations: Educational information is mailed 2/year, posted on the Towns
website and is also posted in the Towns quarterly newsletter.
g. 15A NCAC 02T .0403(a)(10): Requires that documentation be kept for all
activities you undertake to comply with the requirements of 15A NCAC 02T .0403,
subparagraphs (a)(1) through (a)(9), for a minimum of three years, with the
exception of the map, which shall be maintained for the life of the system. Also any
new additions, subdivisions or phased development needs to be incorporated as
well.
Observations: Detailed records/reports and a system map were available.
Compliance Status: Compliant
The inspection report should be self-explanatory; however, if you have any questions
regarding the inspection report or this letter please give me or Tony Parker a call at 704-
663-1699.
Sincerely,
DocuSigned by:
Aw N N,z>v.y
for
F161 F669A2D84A3...
W. Corey Basinger, Regional Supervisor
Mooresville Regional Office
Attachment: BIMS Inspection Report
CC: MRO
Central Files/PERCS Unit (e-copy)

Permit: WQCSD0535
SOC:
County: Stanly
Region: Mooresville
Compliance Inspection Report
Effective: 08/02/10 Expiration: Owner: New London Town
Effective: Expiration: Facility: New London -Phase 1 Wastewater Fac
Contact Person: Calvin Gaddy Title:
Directions to Facility:
System Classifications:
Primary ORC:
Secondary ORC(s):
On -Site Representative(s):
Certification:
Related Permits:
NC0024244 City of Albemarle - Long Creek WWTP
Inspection Date: 02/27/2020 EntryTime: 10:OOAM
Primary Inspector: Tony Parker
Secondary Inspector(s):
Phone: [phone]
Phone:
Exit Time: 01:OOPM
Phone: [phone]
Reason for Inspection: Routine Inspection Type: Collection System Inspect Non Sampling
Permit Inspection Type: Deemed permitted collection system management and operation
Facility Status: Compliant Not Compliant
Question Areas:
Miscellaneous Questions General Grease Control
Spills/Response Plan Inspections Lines
Manholes Pump Stations
(See attachment summary)
Page 1 of 6

Permit: WQCSD0535 Owner - Facility: New London Town
Inspection Date: 02/27/2020 Inspection Type : Collection System Inspect Non Sampling Reason for Visit: Routine
Inspection Summary:
This inspection revealed that the Town of New London has done an outstanding job of operating and maintaining their
collection system. The Town has had no spills and all records and reports were well documented. The pump stations are
obviously well maintained by dedicated Staff. Your overall efforts and attention to detail are commendable.
Page 2 of 6

Permit: WQCSD0535 Owner - Facility: New London Town
Inspection Date: 02/27/2020 Inspection Type : Collection System Inspect Non Sampling
Reason for Visit: Routine
General
Yes No NA NE
# Is this system a satellite system?
0
❑ ❑ ❑
# If Yes, what is system name or permit number?
City of
Albemarle
Is there a overall sewer system map?
❑ ❑ ❑
Does the map include:
Pipe sizes
❑ ❑ ❑
Pipe materials (PVC, DIP, etc)
❑ ❑ ❑
Pipe location
❑ ❑ ❑
# Flow direction
❑ ❑ ❑
# Approximate pipe age
❑
❑ ❑
# Pump station ID, location and capacity
❑ ❑ ❑
# Force main air release valve location & type
❑ ❑ ❑
# Location of satellite connections
❑
❑ ❑
Are system maintenance records maintained?
0
❑ ❑ ❑
Comment: Detailed paper maps and maintenance records were available.
Grease Control
Yes No NA NE
Is grease/sewer education program documented with req'd customer distribution?
❑ ❑ ❑
# Are other types of education tools used like websites, booths, special meetings, etc?
❑ ❑ ❑
If Yes, what are they? (This can reduce mailing to annual.)
Web site, quarterly newsletter and mail outs 2/year to all customers.
For public systems, is there a Grease Control Program via an ordinance/agreement?
❑ ❑ ❑
If Yes, does it require grease control devices at applicable locations?
❑ ❑ ❑
Is the Grease Control Program enforced via periodic inspections/records review?
❑
❑ ❑
Is action taken against violators?
❑
❑ 0 ❑
Comment: The Town has a grease control program and ordinance, however, they
have no establishments
within their borders at this time that would require a grease trap.
Spills and Response Action Plan
Yes No NA NE
# Is system free of known points of bypass?
❑ ❑ ❑
If No, describe type of bypass and location
# Have there been any sewer spills in the past 3 years?
❑
❑ ❑
If Yes, were they reported to the Division if meeting the reportable criteria?
❑
❑ ❑
If applicable, is there documentation of press releases and public notices issued?
❑
❑ ❑
Are all spills or sewer related issues/complaints documented?
❑
❑ ❑
# Are there repeated overflows/problems (2 or more in 12 months) at same location?
❑
❑ ❑
# If Yes, is there a corrective action plan?
❑
❑ ❑
Page 3 of 6

Permit: WQCSDO535 Owner - Facility: New London Town
Inspection Date: 02/27/2020 Inspection Type : Collection System Inspect Non Sampling
Reason for Visit: Routine
Is a Spill Response Action Plan available?
0
❑ ❑ ❑
Is a Spill Response Action Plan available for all personnel?
0
❑ ❑ ❑
Does the plan include:
# 24-hour contact numbers
❑ ❑ ❑
# Response time
❑ ❑ ❑
# Equipment list and spare parts inventory
❑ ❑ ❑
# Access to cleaning equipment
❑ ❑ ❑
# Access to construction crews, contractors, and/or engineers
❑ ❑ ❑
# Source of emergency funds
❑ ❑ ❑
# Site sanitation and cleanup materials
❑ ❑ ❑
# Post-overflow/spill assessment
❑ ❑ ❑
Comment: The Town has had no spills for the review period.
Inspections Yes No NA NE
Are adequate maintenance records maintained? ❑ ❑ ❑
Are pump stations being inspected at the required frequency? ❑ ❑ ❑
Is at least one complete functionality test conducted weekly per pump station? ❑ ❑ ❑
Is there a system or plan in place to observe the entire system annually? ❑ ❑ ❑
Is the annual inspection documented? ❑ ❑ ❑
# Does the system have any high -priority lines/locations? ❑ ❑ ❑
Are inspections of HPL documented at least every 6 months? ❑ ❑ ❑
Are new lines being added to the HPL list when found or created? ❑ ❑ 0 ❑
Comment: Detailed inspection and maintainence records were available and the Town has no HPL's.
Lines/Right-of-Ways/Aerial Lines Yes No NA NE
Please list the Lines/Right of Ways/Aerial Lines Inspected:
Church St outfall & R/W. No issues observed. Outfalls were mowed and maintained.
Are right-of-ways and easements maintained for the full width for access? 0 ❑ ❑ ❑
If No, give details on temporary access:
Is maintenance documented? 0 ❑ ❑ ❑
Were all areas/lines inspected free of issues? 0 ❑ ❑ ❑
Comment:
Manholes Yes No NA NE
Please list the Manholes Inspected:
Numerous manholes were inspected with no issues noted. All lines free flowing with no obstructions and
inverts were in good condition. The entire system has PVC lines and all precast manholes. The system is
also only about 20 years old and locations inspected appeared to be tight with no 1/1 issues.
Are manholes accessible? ❑ ❑ ❑
# Are manhole covers/vents above grade? ❑ ❑ ❑
Page 4 of 6

Permit: WQCSDO535 Owner - Facility: New London Town
Inspection Date: 02/27/2020 Inspection Type : Collection System Inspect Non Sampling
Reason for Visit: Routine
Are manholes free of visible signs of overflow?
0
❑ ❑ ❑
Are manholes free of sinkholes and depressions?
0
❑ ❑ ❑
Are manhole covers present?
0
❑ ❑ ❑
# Are manholes properly seated?
0
❑ ❑ ❑
# Are manholes in good condition?
0
❑ ❑ ❑
# Are inverts in good condition?
0
❑ ❑ ❑
Is flow unrestricted in manholes?
0
❑ ❑ ❑
Are manholes free of excessive amounts of grease?
❑ ❑ ❑
Are manholes free of excessive roots?
❑ ❑ ❑
Are manholes free of excessive sand?
❑ ❑ ❑
Are manhole vents screened?
❑
❑ ❑
Are vents free of submergence?
❑
❑ ❑
Are manholes free of bypass structures or pipes?
❑ ❑ ❑
Comment:
Pump Stations
Yes No NA NE
Please list the Pump Stations Inspected:
The Town has 4 duplex P/S's and all 4 were inspected and include: Hwy 52 P/S,Oak St P/S, Highland Dr P/S
and Spring St. P/S.
Only 2 issues noted as follows: The audiable alarm at the HWY 52 P/S and the Alarm light at the Oak St P/S
failed to function properly when tested. The Town plans to replace and/or repair these units.
# Number of duplex or larger pump stations in system
4
# Number of vacuum stations in system
0
# Number of simplex pump stations in system
14
# Number of simplex pump stations in system serving more than one building
0
How many pump/vacuum stations have:
# A two-way "auto polling" communication system (SCADA) installed?
0
# A simple one-way telemetry/communication system (auto -dialer) installed?
4
For pump stations inspected:
Are they secure with restricted access?
❑ ❑ ❑
Were they free of by-pass structures/pipes?
❑ ❑ ❑
Were wet wells free of excessive grease/debris?
❑ ❑ ❑
# Do they all have telemetry installed?
❑ ❑ ❑
Is the telemetry system functional?
❑ ❑ ❑
Is a 24-hour notification sign posted ?
❑ ❑ ❑
Does the sign include:
Owner Name?
❑ ❑ ❑
Pump station identifier?
❑ ❑ ❑
# Address?
❑
❑ ❑
Page 5 of 6

Permit: WQCSD0535 Owner - Facility: New London Town
Inspection Date: 02/27/2020 Inspection Type : Collection System Inspect Non Sampling
Reason for Visit: Routine
Instructions for notification?
0
❑ ❑ ❑
24-hour emergency contact numbers?
0
❑ ❑ ❑
Are audio and visual alarms present?
0
❑ ❑ ❑
Are audio and visual alarms operable?
0
❑ ❑ ❑
# Is there a backup generator or bypass pump connected?
0
❑ ❑ ❑
If tested during inspection, did it function properly?
❑ ❑ ❑
Is the back-up system tested at least bi-annually under normal operating conditions?
❑ ❑ ❑
# Does it have a dedicated connection for a portable generator?
❑
❑ ❑
# Is the owner relying on portable units in the event of a power outage?
❑
❑ ❑
# If Yes, is there a distribution plan?
❑
❑ ❑
If Yes, what resources (Units/Staff/Vehicles/etc) are included in Plan?
The Town has a dedicated generator at at all 4 P/S's and all functioned properly when tested. The generators
are set to run weekly and are seviced 2/year by others under contract.
# Does Permittee have the approved percentage of replacement simplex pumps? ❑ ❑ ❑
Is recordkeeping of pump station inspection and maintenance program adequate? ❑ ❑ ❑
Do pump station logs include at a minimum:
Inside and outside cleaning and debris removal? 0 ❑ ❑ ❑
Inspecting and exercising all valves? 0 ❑ ❑ ❑
Inspecting and lubricating pumps and other equipment? 0 ❑ ❑ ❑
Inspecting alarms, telemetry and auxiliary equipment? 0 ❑ ❑ ❑
Comment: All log sheets and reports were well documented.
Page 6 of 6