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V D Il n t U t� � CAMA 0 and you I it I to Area Service Guide profile of community services and facilities for New Hanover County I Contents Introduction i City of Wilmington Departments 1 New Hanover County Departments 33 County -ode / Regional Services 63 Transportation Network 119 Appendix Appendix A 145 Index Tables Index -1 Maps Index - 2 Facilities/Services Index - 3 5 The Area Service Guide, Profile of Community Services and Facilities for New Hanover County is divided into four sepa- rate sections. The first section of the document provides informa- tion on the services provided by the City of Wilmington. The second section details agencies and activities governed by New Hanover County. The third section highlights cultural resources for the area. Interested parties should contact the various cultural centers and agencies to obtain information regarding specific cultural and ll educational activities. The fourth section details the transportation elements throughout New Hanover County. I ^ Each agency or department is characterized by the follow- ing criteria where applicable: service area, client eligibility require- ments, fees, office hours, services or programs, equipment or facili- ties, personnel, and future plans. This document is part of a five- year update to the CAMA Land Use Plan, therefore it is important to include upcoming plans for expansion. This helps to identify the 0 areas of growth in our community. 5� F1 , is fl 0 0 annual budgets. For each section, there are descriptions of current service levels and pro- n visions for the desired quality levels based on state and federal regulatory requirements where applicable. 0 The following are supplemental sources that were utilized to augment the various agency interviews. In subsequent CAMA technical documents, cityand countydocuments which his document is the update to the 1986 have been prepared since the 1986 update Community Facilities Study, a technical docu- will be summarized. ment of the Coastal Area Management Act (CAMA) Land Use Plan. The purpose of this . City of Wilmington Annual Budget study is to inventory and assess existing pub- F'Y 1990-91. lic services. This document gives a brief de- scription ofthe keyfacilitiesand services avail- • City of Wilmington Capital Investment Plan, able in WilmingtonandNewHanoverCounty 1992-2001. and a description of cultural resources for the The this is to . Report on Drainage Master Plan, u area. major objective of study City of Wilmington,1977. provide a basis for coordinated comprehen- sive planning among the various governmen- • Master Drainage Improvements & Stormwater Management Plan,1990. 00 tal agencies. • City of Wilmington, Wastewater and Sludge Master Plan,1991. •Wilmin on Parks £+Recreation Master Plan, 1987-1992. RESEARCH • New Hanover County Annual Budget Methods FY 1990-91. All of the departments and agencies in the • New Hanover County Master Plan for 1 } 1986 Community Facility Study were con- Parks & Recreation,1988. ll tacted to provide updated information. New . New Hanover County Airport, and additional service providers were identi- Airport Master Plan Study,1989-2010. fied and contacted as well. The information in this document is based on departmental and • NCDOT Transportation Improvement agency responses (See Appendix A for a list- Program, 1991-1997. ingof agencies contacted). Data was gathered . Wilmington Urban Area Thoroughfare Plan, through interviews with the appropriate de- 1985. partmental or agency representative and through departmental and agency reports, •Collector Street Plan for the City of brochures, and location maps. This informa- Wilmington,1990. lion was supplemented by master plans, in- frastructure technical . Master Development Plan for the Ports of reports, studies, and Wilmington and Morehead City,1986-1990. 0 �3 0 O SERVICE AREA � Characteristics LAND AREA New Hanover County is composed of the City of Wilmington; the towns of Wrightsville Beach, Carolina Beach, and Kure Beach, and the unincorporated areas of the county. The corporate limits of Wilmington include approximately 32 square miles. New Hanover 11 County is approximately 185 square miles. The following tables provide additional characteristics of the area. a - POPULATION The population for the beach communities, Wilmington, and the entire county is noted in Table 1. n0 Table 1 copulation Estimates ana 1980 1990 2000* New Hanover County 103,471 120284 135,577 Wilmington, NC 44,000 55,530 62,365 Wrightsville Beach, NC 2,910 - 2,937 3,254 Carolina Beach, NC 2,000 3,630 4,067 Kure Beach, NC 611 619 678 Sources: U.S. Bureau of the Census, North Carolina Ofte of State Management & Budget, and City of Wilmington Office of Planning. * In Table 1 the subarea projections for 2000 are derived as a percentage of the county projection. I Introduction REGIONAL GROWTH Table 2 outlines the rate of growth for the Cape Fear Planning Region. Table 2 Rates of Growth (%) Area 1970-80 1980-90 1990-2000 New Hanover 24.7 16.3 12.7 Brunswick 47.7 42.5 29.8 Columbus 8.7 -2.8 -2.3 Pender 22A 29.6 24.1 Source: U.S. Census Bureau. GENDER AND RACE Table 3 provides a breakdown of the population by gender and race for New Hanover County. Table 3 Gender and Race 1980 1990 Census Census RACE White 80,353 77.7% 94,895 78.9% Black 22,371 21.6% 24,097 20.0% Other 747 0.7% 1,292 1.1% GENDER Male 49,364 47.7% 57,071 47A% Female 54,107 52.3% 63,213 52.6% Source: U.S. Census Bureau. Note: In Table 3 "Other" includes American Indian, Asian, and other races. IV 0 AGE STRUCTURE A breakdown of the population by age is provided in Table 4. Table 4 Age Structure New Hanover County Age 1980 1990 2000 2010 Under 5 6,752 7,450 8,310 8,202 5-14 16,477 15,153 17,921 17,838 15-24 19,167 19,838 18,352 21,079 25-34 17,917 19,851 18,423 16,808 35-44 12,174 19,235 21,104 19,881 45-54 10,446 12,814 19,721 21,680 55-64 10,098 10,821 13,136 19,701. Over 65 10,440 15,122 18,610 22,623 Total 103,471 120,284 135,577 147,812 QSource: U.S. Census Bureau and NC State Data Center. AVERAGE HOUSEHOLD SIZE Average household size is provided in Table 5 at the local, county, state, and national levels. Table 5 Average Household Size (Persons per Household) 1970 1980 1990 2000 Wilmington, NC 2.93 2.45 2.26 2.22 New Hanover County 3.08 2.69 2.43 2.38 North Carolina 3.24 2.80 2.54 2.34 United States 3.14 2.76 2.63 2.39 Sources: NC State Data Center and U.S. Census Bureau. t.! Introduction PERSONAL INCOME Table 6 depicts per capita personal income for the county in comparison to the state and to the nation. New Hanover County's per capita income is higher than the state average. Per capita income is an indicator of infrastructure demands. Increases in per capita income stimulate increases in activities such as water consumption, waste generation, and driving. Table 6 Per Capita Personal Income Area 1980 1985 1989 New Hanover County $8,320 11,919 15,896 North Carolina $7,999 11,658 15,287 United States $9,919 13,896 17,594 Source: U.S. Bureau of Economic Analysis. MEDIAN INCOME Table 7 provides a comparison of median income (for a family of four) for the county, state, and nation. Table 7 Median Income Area 1980 1989 1991 New Hanover County $17,200 30,300 34,000 North Carolina NA 30,200 34,000 Metropolitan 33,600 37,600 Nonmetropolitan 26,100 29,800 United States $20,500 34,000 38,000 Source: HUD Office of Economic Affairs, Economic & Market Analysis Division. u N DO State of North Carolina I HI hi RW44 30 0 I �,�&V?�Q-110n��4z-Ajo I,Y,�,>, tyn.-� "Q nn n>. �� - " - M - - M 7� 0 � W-A 7n� 0� V.,31 C" - aa I -" Q� - -111 - -, -�'-, `�,,;, " , --, - , . , , . � - - - I �, , . fl 11, -- --I,'--- �-, , i-,T- ,�-"..- � ? I; ,i- --,� * "j, -- 1. �.;i 11 � , , , � - �z I I Igl I- � , , , �',�� I" �� -,, �� . � ...., , . �. , , � - % , � , ,� " � -;' , , 1:, - " �; i f"",4'. � � " " " �-, " ,�_.� ....... � ," ,, � - - , � _ " �x Y - ,",., � ,'_'...,-_.,_-,_,;�,1'-'. _ ,,, , , "Noti?ttt�,, _ t',7..�, �., i 11Y_,_1111�1__�'� ,.,,��,��,.- "! 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" -,_ ; d, C-,_1 ul,1a4,nd-,-,'Ck- �-. _ 2, ,o.lte�n ,r�, q.,�, ' Q-q 11W�-W1AQ1V1.i- Q:aServices,.1!06. tI " '�- . , '. -A -,:A. --n st;".� , II"�; ,r, - , ,,h-"g-W7_' , m , 0 n��, a- gie-ie�: Management,P-,,k-__��,,,�' '-. ., aI— - �11 ;r- , -_A I -) 7-,�- i V-_ .Housing �N6ifitrhQO SzvvMs " - �1 � -'� ,� Office �,1--�,. -; - .","I,A,, y�q -fA,c.�,.�._,_.,.6,:iPlanning1, ,vV4._156 1" e artmet , i ce Department, ; s c':-; � . - -�- 0nFeDepartment y8-t � { i O. ,o 1., .I, ��a.kecreaton1 1 "-, I.jt "_ ,' Q�VV, � } - Eigme�g, ;_- I ' ` "I ;ubhc Se' es, 2 - ,0 :4,_ --,qW� "M :o- � I ��b��ttifies' T o . , '1; I , ,;"4 .�- ''.. .� -"� _ � 1"- W. l , .- _; .7- -- .�� ,, - I- ` I", , �;, , , �,0 r f, _ R. :, , ,1- &0j,-- n7 1 1, L � , { f0P1, y " `-- l _N,14 - , ,,;.:, �_.-._' j- �_ ,-,"-.,,.,_..�,�. _.�-,I .. _ - 1, , ,-o1- - N_ _--, , ' ,,-�_-,--� - -. .: ;-,, p� ' �,- M`6 _-'�,-,1�;, � .�I Y - i �- r1 n'o- ._',,-1-i` t�� 1 � , _ Q) � �" , ' i',-,, ' ' L�I I'- � vi Y r I � '" " ` ��. . - - 0_..,.,,� i�.,, . ,. -� - �,_i City Attorney Oftice of Assistant Planning City Manager Administrative Services Engineering CITIZENS Mayor & City Council City Manager Assistant City Manager Public Services Fire Housing & Neighborhoods I I Parks & Recreation Note: The organizational structure, departmental functions, and personnel status are subject to change annually. City Clerk Public Utilities Police City of Wilmington Organizational Chart 1 rl 11 City of Wilmington COUNCIL AND CLERK City Hall 102 North Third Street Telephone: (Switchboard) (919) 341-7810 Council: The seven member City Council is the offi- cial legislative and policy -making body of the City of Wilmington. The Mayor, presid- ing officer, serves as the official and ceremo- nial head of the city and as a voting member of council. The Mayor serves a two-year term while the six council members serve four-year terms, with three members elected in odd -numbered years. All members are elected at -large on a nonpartisan basis. All official actions by City Council are made at public meetings. City Council holds regu- lar public meetings on the first and third Tuesday of each month. In addition to the regularly scheduled meetings, City Council conducts special meetings and work ses- sions on budgetary matters and on other issues of special interest. City Council: Don H. Betz, Mayor Luther H. Jordan, Mayor Pro Tern J. D. Causey Hamilton E. Hicks, Jr. Katherine B. Moore Richard C. Snyder Michael Youngblood Clerk: Appointed by the City Council to a two-year term, the City Clerk acts as official record keeper for the City of Wilmington. The City Clerk attends and records minutes of all City Council meetings, certifies ordinances and resolutions adopted by City Council, main - 01 tains files of deed and contractual transac- tions, provides for the official notification of special meetings and public hearings, main- tains the membership record of all cityboards and commissions, manages the codification of ordinances, and provides information from these records to the council, public, and staff. City Attorney. - Appointed by the City Council, the City Attorney serves as legal advisor to the City Council, the City Manager, and other city staff inmatters related to their official duties. The City Attorney assists in the develop- ment of city programs and procedures to ensure compliance with local, state, and fed- eral laws; keeps city council and staff in- formed of changes in the laws affecting city operations, defends the city's interest in liti- gation; prepares and reviews legal docu- ments; and assists in the enforcement of city ordinances by providing legal advice and administration. City Manager: The City Manager is appointed by the City Council and serves as the chief executive officer of the city. The City Manager pro- vides leadership for a management team composed of eight department heads, two Assistant CityManagers, and otherkeystaff. Responsible for overall administration of all city programs, policies, and operations, the City Manager assists City Council in its policy-makingrolebyprovidingrecommen- dations and background materials on pro- grams, trends, and issues of concern. 0 N I 0, U, I 11 0 00 R ADMINISTRATIVE SERVICES �j City Building 138 North Fourth Street Telephone: (919) 341-7822 In 1989-90, the Finance and Personnel departments were consolidated with Management (� Services and Information Services to create the Administrative Services Department to u promote shared resources and improve communications between the four functions. Prior to 1989-90, Management Services and Information Services were divisions of the City Manager's Office and Finance and Personnel were free standing departments. These units became divisions within the newly formed Administrative Services Department in 1989-90. Administrative Services provides financial, human resource, and information management support services for all city departments. In addition, it is responsible for the fiscal n management and compliance of the Community Development Block Grant Program. 0 Administrative Services 30 I I ADMINISTRATION BUDGET MANAGEMENT INFORMATION SYSTEMS FINANCE Administration Accounting Collections / Billing Purchasing Warehouse PERSONNEL 3 W City of Wilminglon MANAGEMENT & PLANNING SYSTEM (MAPS) An inter -local agreement between the City of Wilmington and New Hanover County, made it possible for these local governments to ob- tain a joint Geographic Information System (GIS)in1985. A system administrator, known as the MAPS Coordinator, representsboth the city and the county. The digital map base was developed between 1986 and 1988. The task of maintaining the digital map base has been charged to the County Land Records (Tax) Office. Equipment: Five workstations are currently in place. These are located in the Wilmington Engineering Department, MAPS Coordinator's office, New Hanover County Land Records Office, and New Hanover County Planning Department. In addition, both city and county Planning, Engineering, and MIS Departments, and the Land Records Office have terminals to access the system. Services: The MAPS system has been utilitized to ac- complish a variety of tasks for the city and county. Maps and reports of linear footages (drawn from street centerline graphics and tables) have been produced for the (NC -DOT) Powell Bill street maintenance funding pro- gram, and for street and traffic maintenance planning of possible annexation areas. A project to delineate traffic zones was com- pleted in 1988. Parcel maps and valuation reports have been produced for several projects, including annexation studies, neigh- borhood rehabilitation programs, and historic district planning. Water and sewer grids are currently being digitized by the city, and a project to digitize the city's open drainage and storm drainage systems is upcoming. Future Plans: The four workstations and the Microvax will be upgraded as it becomes practical, and several new workstations may be added to the system over the next several years. Plans are currently being made to capture both zoning and land use classifications as separate, attributed layers in the database. Ultimately these will be used to produce color coded parcel/zoning maps (such as those required by CAMA); however, much spatial/attribute data entry and database clean-up will be required before this is pos- sible. Soil polygons (as per the SCS Soil Surveys) have been digitized, and digitiza- tion of topography (land surface elevation) is planned for the future. TheCensusBureau DIME files have been integrated into the system for verification of street/address range information and census block data, and the new TIGER line files (from the 1990 census) will be incorporated in 1992. As the GIS matures, it will be utilized for a number of further applications, including service to Police, Sheriff, Fire Departments, 911 Emergency Services, routing of city/ county service vehicles, political redistrict- ing, hazardous waste tracking, traffic man- agement, natural resource management, and a number of Planning, Engineering and Pub- lic Utilities activities. 0 I 51 J, I It 0 o� 4 H O-W W I 30 3 0 i� HOUSING AND NEIGHBORHOODS DEPARTMENT WLd Building 409 Market Street Telephone: (919) 341-4622 The Department of Housing and Neighborhoods was created in July,1991 to emphasize WilmingtWs residential neighborhoods. The department was established to deter neigh- borhood decline by consolidating citywide code enforcement activities within a single division. The Housingand Neighborhoods Department contains both the code enforcement functions and the housing division of the former Planning and Development Department. The consolidated code enforcement responsibilities include zoning, sign and minimum housing compliance, and the additional lot cleaning and abandoned vehicles enforcement previously performed by the Parks and Recreation and Police Departments. Housing and Neighborhoods 5 OFFICE OF PLANNING WLI Building 409 Market Street Telephone: (919) 341-4626 Formerly a part of the Planning and Development Department, the Office -of Planning is a free-standing unit under the direction of the City Manager's Office. This unit continues many of the former Department's programs, including the CAMA Land Use Plan Update, corridor studies as directed by City Council, and the zoning administration and historic preservation programs. The office also provides demographic assistance to the public and to other City departments. POLICE DEPARTMENT City Building 115 Red Cross Street Telephone: (919) 343-3600 The Wilmington Police Department protects individuals and property from crime and the fear of crime and expedites the safe movement of traffic. The department provides 24 hour - a -day motorized preventative patrol and specialized patrol including the K-9, walking, mounted, city parks, neighborhood, and motorcycle (traffic) units. Officers duties include crime prevention, drug prevention education, criminal investigations, vice/narcotics inves- tigations, emergency communications, property and evidence control, crime scene process- ing, supervision of community service workers, and parking enforcement. Performance for the WPD is measured by fluctuations in reported serious crime (Index Crimes), and by percentage of the crimes that are cleared (solved, unfounded, etc.). In 1989, the WPD clearance rate was 31% compared with the national average of 21%. The WPD responded to 71,422 calls for service, investigated 6,146 serious crimes, and investigated 5,190 traffic accidents resulting in 21,500 arrests. Equipment and Personnel: Neighborhood Foot Patrol Offices: Jervay Creekwood Rankin Terrace Firearms Training Center. WPD Range at the Southside Sewage Treatment Plant 0 U Office of Planning ADMINISTRATION GROWTH MANAGEMENT Police Department FIELD OPERATIONS Administration Patrol Criminal Investigation . Special Operations GRAPHICS RESEARCH & ANALYSIS ADMINISTRATION Office of the Chief Professional Standards CITY PLANNING SUPPORT SERVICES Budget and Personnel Planning, Training & QIP Records ID Logistics Communications Community Relations E a 00 0 I There are 57 marked and unmarked patrol cars. In addition, the WPD has three passenger vans, a van equipped for processing crime scenes, a bomb disposal trailer, a 22-foot police patrol boat, two 4-wheel-drive vehicles, two 3-wheel cycles, and three bicycles, all to be used for special police operations. Each officer on duty carries a portable 2-way radio, along with the standard duty equipment carried by a police officer. A force of 132 sworn officers (all grades) is assisted by35 permanent civilian personnel and 31 temporary or part-time personnel. The department includes a canine patrol with four police dogs and their handlers. The dogs are kenneled by the handlers at their residences. In addition, the department has two horses which are stabled in close proximity to L1 headquarters. InFY 1990-91, the Police Department improved its ability to handle the increasing demands for service. The department hired an additional Telecommunications Operator to respond to calls for service; improved supervision by increasing the number of sergeants from 11 to 21; hired two additional Police Officers; and improved the training and recruitment of new officers based upon the recommendations of the Public Administrative Service Management Study. 00 FIRE DEPARTMENT 0 20 South 4th Street / Telephone: (919) 341-7846 The Wilmington Fire Department protects the community from fire and hazardous material related emergencies and minimizes the loss of life and property from emergency incidents through prevention, inspections, suppression, and investigations. The depart- ment enforces the fire codes and code compliance for both new construction and existing businesses. The Wilmington Fire Department, except for a mutual aid agreement with area volunteer fire departments, limits its fire protection service to those areas within the Wilmington corporate limits. The department has established a response time standard of four minutes after the initial request -for -aid. To accomplish this goal, the department maintains six fire stations strategically dispersed throughout the city. W I Equipment and Personnel: Currently, the Wilmington Fire Department has a personnel roster of 136 employees, of which four are civilians and the rest are trained professional fire fighters. Five divisions function within the department: Administration, Fire Suppression, Fire Prevention, Haz- ardous Materials, and Support Services. The Suppression Division staff are principally assigned to ten companies, according to the types of equipment which they operate: • 7 Pumper Companies • 2 Ladder Companies • 1 Hazardous Material Response Company The Hazardous Material Response Company is cross -manned by personnel assigned to Engine 5 and other personnel within the other existing companies. There are 31 firefighters trained to respond to Hazardous Material incidents. This company provides hazardous materials response throughout New Hanover County. In FY 1990-91, the Fire Department added a squad of firefighters to respond to any incident O that requires additional personnel at the scene. By creating the squad and by recruiting, hiring, and training twelve additional firefighters, the department will improve it's ability to respond to multiple fires and increase thenumberof firefightersrespondingto a fire. With these changes the department will maintain Class 2 fire protection rating. The department will hire an additional Fire Inspector to assist in providing annual inspections to every business in Wilmington. n Fire Department 1.J ADMINISTRATION Fire Chief Hazardous Materials 9 1 FIRE SUPPRESSION Ice FIRE PREVENTION / ' I SUPPORT SERVICES INVESTIGATION 7 City of Wilmington Table 8 Wilmington Fire Stations Fire Station Established Equipment Staff Carolina Beach 1985 Pumper 12 Tanker Wellington Avenue 1974 Pumper 15 Foam Truck Haz-Mat Truck Empie Park 1965 Pumper 24 Squad Headquarters 1955 2 Pumpers 43 (4th & Dock) Ladder Truck Van (Investigation) Brush Truck Fire Boat Princess Place Drive 1972 Pumper 12 Brush Truck Wallace Avenue 1985 Pumper 18 Ladder Truck Brush Truck c U) 04 -Opp. 31 b'd, -mkncr Iloulmird I'th 12 . .... ..... . .. .... . . .. ................. ...... ................. ... .. . . ........ ........ .. City of Wilinington PARKS AND RECREATION DEPARTMENT City Building 302 Willard Street Telephone: (919) 341-7855 Offices: The Administrative Office is located at 302 Willard Street in a renovated fire station and the Parks Division Office is located at 1702 Burnett Boulevard. Also located at 1702 Burnett Boulevard are two fenced areas containing a greenhouse, supplies/equipment warehouse, an equipment storage space, and a shop building. The Community Arts Center,120 South 2nd Street, is located in a frame building that was erected as the World War H USO center to entertain servicemen located in the area. Services: The Parks and Recreation Department maintains thirty-five parks and forty other municipal owned facilities, and provides quality recreation programming for all city residents. Public land utilized eitheras city parks, neighborhood playgrounds, "tot -lots", or recreation centers is maintainedby Parks and Recreation. Also under the care of the department are the median strips along the boulevard — locally known as "plazas" — plus numerous publicly owned islands in cul-de-sacs at street intersections and alley -ways. As steward of the city's beautification efforts, the Parks Division carries out programs in tree preservation, tree maintenance, landscaping, and lot cleaning. The department is respon- sible for planting and maintaining street trees and other vegetation within designated public areas. Trees within rights -of -way are trimmed and removed by the Parks Division. The Recreation Division provides programming and facilities for all city residents of various social and economic backgrounds, aging from toddlers to the elderly. This objective is accomplished through comprehensive recreation programming provided at eight recreation centers, three outdoor pools, and athletic complexes at Legion Stadium, Robert Strange Park, and Empie Park. The division coordinates the Special Olympics program for mentally and physically handicapped participants, and the youth drug prevention program The Municipal Golf Course became a division of the department in July, 1990. This reorganization was effected to maximize the management of the facility through available resources within the Parks and Recreation Department. At City Council's direction, a management and operations study of the Municipal Golf Course was conducted in 1989-90 by the National Golf Corporation. The goals of the Municipal Golf Course are to: 12 • develop and maintain a facility which will be exemplified as a top quality public course within the Southeast region; • maintain services, atmosphere and a pricing structure to insure participation from a diverse community; • maximize revenue through efficient management and accounting systems; and • develop staff and facilities to achieve good customer relations. WilmingtoWs park and recreation land presently totals 318 acres, including the Municipal Golf Course. There is also 130 acres of water surface (Greenfield Lake). Table 9 provides a complete list of these facilities. PARKS Administration Plant Materials Recreation Support Tree Trimming Greenfield ADMINISTRATION Administration Park Patrol RECREATION Athletics Centers and Playgrounds GOLF COURSE Administration Clubhouse - Course Maintenance Parks and Recreation 13 City of Wilmington Table 9 Parks and Recreational Areas Major Parks & Recreational Areas: Size Facility (Acres) Description Greenfield Park 150 4.5 mile scenic drive and Located in the SE jogging/bicycle path around portion of the city, cypress swamp with azaleas; E. of Hwy. 421 canoe, paddle -boat, bicycle bordering Greenfield rentals, amphitheater; Lake. Fragrance Garden; life and nature trails; picnic, play areas; tennis courts; concession, restroom facilities. Riverfront Park .5 Approximately 330 feet along Located in downtown Cape Fear River with benches, Wilmington adjacent to fountain, performance area. Water St. at the foot of Market St. Riverwalk extends between Dock St. and the Coastline Con- vention Center. Municipal Golf Course 130 18-holechampionship public Located 100 ft. south- course with club house on ward from the inter- Wallace Avenue. section of Oleander Dr. and Pine Grove Dr. Municipal Boat Ramp - 1 Boat ramp,14 parking spaces Located on the Cape Fear for vehicle and trailer. River at the intersection of Castle & Surry Sts. 14 ..... ........ . ...... . .... .... . . .... c 4 0 C73 = = = C= = a City of Wilmington 00 0 Table 9a Parks and Recreational Areas (Continued) District Parks & Recreational Areas: Size L� Facility (Acres) Description 4 Maides Park 15 Recreation center, basketball, Located off of Princess tennis courts; athletic field; Place Drive on Manly St. playground, picnic areas; parking, restroom facilities. Robert Strange Park 15 Recreation center; swimming Located in the inner- pool; basketball, tennis n city on 8th St. between courts; athletic field; Castle and Ann Sts. playground, picnic areas; parking, restroom facilities. 00 Virginia Empie Park 33 Lighted basketball, tennis Located one block N. of the intersection of courts; athletic field; playground, picnic areas; Oleander Dr. & Inde- parking, restroom facilities. pendence Blvd., adjacent to Park Ave. Legion Stadium 25 Swimming pool, lighted tennis Located on the E. side courts; major athletic stadium of Hwy. 421 between complex, parking, 0 Stadium Dr. & Southern restroom facilities. Blvd. n U U O 16 0 0 Table 9b Neighborhood Parks & Recreation Areas Neighborhood Parks & Recreational Areas: 0 Size Facility (Acres) Description 1.� Innis Park .5 Garden park with benches. Optimist Park 5 Lighted Little League field with bleachers, playfield, parking, concession stand. Cameron Park 3 Playfield with ballfield, L��ttt tennis courts, picnic and play areas. Godwin Field Stadium 6 Playfield with lighted ballfield and bleachers; field house, concession stand, restrooms. Hilton Park 3 Passive area with parking; 300-year old live oak which is lighted at Christmas time ("World's Largest Living Christmas Tree"). Love Grove Park 3 Playfield with ballfield, ('� basketball court, picnic court, 0 picnic area. fl Northside Park 15 Swimming pool, tennis court, play and picnic areas. Bijou Park .5 Landscaped area. Mary Bridger Park 3 Green area. 5 Bullock Park 4 Gardens. 17 IF city of Wilmington Table 9b Neighborhood Parks & Recreation Areas (Continued) Neighborhood Parks & Recreational Areas: Facility (Acres) Description Wallace Park 12 Playfield with ballfield, basketball court, play and picnic areas. Thomas B. Lilly Park 1 Landscaped garden. Beaumont Park 3 Basketball court and play area. Triangle Park .5 Tot lot play area. Hawthorne Road .5 Green area. Kennedy Park 1 Basketball court and play area. Mothers Park 1 Play area. Rankin Street Park 2 Ballfield, lighted basketball and tennis courts, play and picnic areas. Hanover Heights .5 Horseshoe pit and play area. Sunset Park .5 Play area. Nunalee Park 2 Passive and picnic areas. Hemenway Park 1 Basketball court, play and picnic areas. Tower Park 2 Passive area. Triangle Park .5 Garden park. Pine Valley School 4 Three playground structures. 18 0 0 Size Facility (Acres) Description Trolley Stop 2 Passive area, picnic tables. Church and Nun S Passive area. Annie Snipes 2 Exercise trail, basketball courts. Dock and Water Streets .2 Passive area, seating. Orange and Water Streets .2 Passive area, seating. 00 Davis Park S Passive area. It It 0 �o 19 City of Wilmington Table 9c Recreation Centers Neighborhood Recreational Centers: Size Facility (Sq. Ft.) Description Nesbitt Court 1,422 Small neighborhood center. 1402 South 2nd St. Houston Moore Terrace 739 Small neighborhood center. 1601 South 13th St. Hillcrest 1,008 Small neighborhood center. 1402 Meares St. R. Taylor Homes 4,500 Gym, lounge, playground. 1302 North 5th Ave. Jervay Place 4,000 Game, craft rooms, playground. 902 Dawson St. Community Arts Center 18,902 2-story building with offices, 120 South 2nd St. meeting rooms, workshops, recreation/performance hall, lobby display area. Boxing/Physical 6,234 Gymnasium and exercise rooms. Fitness Center 602 North 4th St. Martin Luther King Center 22,650 Meeting rooms, gym, 410 South 8th St. playfields. Derrick Davis Center 3,369 Meeting rooms, game room. 1101 Manley Ave. 20 ...... ... .. wd,w. ........ . . ......... ...... . ... ..... ZtG .. . ...... . . ..... ......... .......... .......... . . . . Rio--- - ---------- 0 0 = cn 1= = ENGINEERING DEPARTMENT O 138 North Fourth Street Telephone: (919) 341-7807 TheEngineering Department provides the citywith civil engineering and technical services, including surveying, drafting, design and construction administration for infrastructure improvements and other capital projects. The department provides inspection of construc- tion activities to ensure compliance with city standards, regulations, and contract provi- sions. In addition, Engineering oversees administration of the city's subdivision ordinance and coordinates reviews for multi -unit development. U The department is responsible for monitoring and implementing storm drainage projects related to the city's Capital. Improvement Program, new development, and the Stormwater Management Master Plan. The master plan for the open drainage systems was developed from an engineering study conducted in 1990. In addition, a new Stormwater Management Ordinance was developed by staff and adopted by City Council. This policy will ensure the orderly development of the drainage system as future growth and development occurs. The municipal storm drainage system is maintained separately from the sanitary sewer system. Within each drainage basin, underground collector lines and open surface ditches carry stormwater along natural water courses and estuaries. These stormwater drainage basins are: 0 • Burnt Mill Creek Basin O • Greenfield Lake Basin • Smith Creek Basin • Cape Fear River Basin • Bradley Creek Basin • Hewlett's Creek Basin • Barnard's Creek Basin u The City of Wilmington's natural geography consists of relatively flat, sandy terrain conducive to permeation of rainwater to a high water table. Recent rapid growth and development continues to have a major impact on system tributaries, contributing to increased flooding and erosion. Operation and maintenance of existing system tributaries and public and private retention/detention facilities continue to be an area of considerable concern. L�I 11, o� 22 � 00 7 Comprehensive engineeringstudies of storm drainage systems in the city, completed in 1977 and 1990, identify problem areas where streets or property are flooding or eroding. These studies call for extensive upgrade to several systems in the older areas of the city, as well as major improvements to systems in the annexed areas "A" and 'B". Eleven of the twenty- a nine projects identified in the 1977 report have been completed. In addition, the first phase of the Pine Valley Area, located in annexed Area A , and the Wrightsville -Essex projects have been completed. The Burnt Mill Retention Pond is near completion. n Formore detailed descriptions of proposed projects, see Reporton DrainageMasterPlan, 1977, l t Hazen & Sawyer, and Master Drainage Improvements & Stormwater Management Plan,1990, McKim & Creed. In aO Engineering 0 0 CIO 23 City of Wilmington PUBLIC SERVICES Administrative Offices: 409 Market Street Telephone: (919) 341-7817 The Public Services Department provides a diversity of services to all city residents in the areas of street and sidewalk maintenance, traffic engineering, transportation planning, solid waste disposal and recycling, and drainage maintenance. The department also manages and maintains municipally owned facilities and vehicles. It is comprised of six units: • Administration • Buildings and Drainage • Fleet Management • Streets • Transportation • Solid Waste Management Administration The Wilmington Light Infantry (WLI) Building, located at 409 Market Street, houses Public Services administrative offices and the office of the Superintendent of Facilities, head of the Buildings and Drainage Division. Public Services ADMINISTRATION STREETS TRANSPORTATION FLEET Administration Traffic Engineering MANAGEMENT L Maintenance Transportation Planninget Cleaning SOLID WASTE BUILDINGS & MANAGEMENT DRAINAGE Administration Buildings Waste Collection Drainage Special Services 24 0 a a Buildings and Drainage Administrative Office: 409 Market Street Telephone: (919) 341-7883 Drainage: 902 Fanning Street n Telephone: (919) 341-4646 u The Buildings Section of this division maintains 216 city -owned structures. These include 84 buildings, several of which have historical significance, and 132 other structures such as pumping stations, monuments, fountains, bridges, pagodas, and fountains. The Drainage Section handles maintenance of the city's drainage system including ponds, open ditches, and closed storm sewers. The Drainage operations office is located in the City U Lot Complex onFanning Street. (Foradditional information concerning the city's Stormwater Drainage System, see City of Wilmington Engineering Department.) Fleet Management O City Lot Complex Q 902 Fanning Street Telephone: (919) 341-7882 The Fleet Management Division manages and maintains the city's 569 unit fleet of vehicles. Fleet Management offices and the city garage are located at the City Lot Complex which occupies both sides of Fanning Street between Anderson and North Tenth Streets. In addition to Drainage and Fleet Management, this complex also houses the warehouse, a carpentryshop, temporary trailers for offices and training space, and Streets Division offices and equipment and materials storage areas. aStreet Division City Lot Complex 902 Fanning Street Telephone: (919) 341-7879 0 00 Street repair and repaving of Wilmington's approximately 250 miles of roadways is the primary function of the Streets Division. This includes pothole and alligator paving repair, patching utility cuts, and stabilization of road shoulders and of brick and unpaved streets and public alleys. The Streets Division also provides street cleaning, and repair to damaged sidewalks, curbs, gutters, and driveway entrances. (For additional information on streets and roadways, see the Transportation section of this guide.) 25 City of Wil-inglon Transportation Division Coleman Complex 1114 South 17th Street Telephone: (919) 341-7888 The Transportation Division provides transportation planning, traffic engineering, street markings, and sign and signal maintenance throughout the city. (For additional informa- tion, see the Transportation section of this guide.) Since October 1988 the Transportation Division has been housed at the Coleman Complex, located at 17th and Marsteller Streets. The complex includes an office building, a signal repair shop, a sign fabrication shop, and vehicular and materials storage areas. Solid Waste Management Solid Waste Management Park 2307 North 23rd Street Telephone: (919) 341-7875 The Solid Waste Management Division provides residential waste collection, carrion ser- vice, bulky item pick-up, collection of recyclables and refuse collection for businesses using 90-gallon rollout carts. Refuse is collected twice weekly except in the central business district which receives service three times weekly. Residential waste is collected twice at curbside using 90-gallon roll out containers provided by the city. Bulky items such as appliances and furniture are collected one day a week by appointment. Metal items are sold for scrap. Burnable refuse is taken to the New Hanover County incinerator cogeneration steamplant. The incinerated ash and unburnable refuse is taken to the county sanitary landfill. In January 1990, Wilmington began a voluntary recycling program called S.M.A.R.T (Sepa- rate Materials And Recycle Together). Curb -side recycling collection is offered once a week on one of the two refuse pick-up days. Aluminum beverage cans, plastic containers, all colors of glass bottles and jars, newsprint, and yard wastes are accepted for recycling. During the first year of operation, sixty percent of the city's refuse customers participated in S.M.A.R.T. The Solid Waste Management Park, a twenty-three acre facility located on North 23rd Street, was first occupied by Solid Waste Management in 1990. It contains an office building, composting area for yard wastes, recycling facility, and a drop-off point for county residents and dumpster customers. 1i i I 11 Nil 11 O 0 The S.M.A.R.T. Program annual totals and program to date totals for numbers of residents recycling and recycling tonnages are provided in Table 10. Table 10 S.M.A.R.T. Program Category 1990 1991 To Date* Residents Recycling 8977 9976 10054 Aluminum 27.5 25.9 61.3 Glass 401.7 483.7 915.5 Plastic 105.5 115.8 237.0 Newspaper 619.2 669.5 1382.4 Yardwaste 3638.3 5076.5 9162 * February 14,1992 PUBLIC UTILITIES Coleman Complex 1114 South 17th Street Telephone: (919) 341-7805 The Public Utilities Department consists of four divisions. • Administration • Water Treatment • Wastewater Treatment • Utility Services The Administration Division is responsible for the overall planning, coordination, and management of departmental activities. 27 I The primary responsibilities of the Water Treatment Division are pumping raw water from the Cape Fear River above Lock and Dam #1 in Bladen County and purifying it in accordance with drinking water standards; and pumping water through the city's distribution lines, ground level reservoirs, and elevated water storage tanks. The Wastewater Treatment Division operates and maintains all sewer lift stations in the city's sanitary sewer collection system and operates and maintains two wastewater treat- ment plants discharging into the Cape Fear River in accordance with effluent limitation standards. The Utility Services Division maintains the city's water distribution and sewer collection lines, and the city's fire hydrants. The Division installs, services, and reads water meters, and replaces deteriorated mains and services with state-of-the-art materials. Public Utilities ADMINISTRATION WATER TREATMENT Administration Plant Operations and Maintenance Raw Water Transmission Laboratory WASTEWATER TREATMENT Administration Northside Operation Pump Station Operation Maintenance Industrial Waste Control Southside Operation Laboratory UTILITY SERVICES Administration Installations Maintenance Meters I I I I �I I 11 0 28 0 NI 0 0 I I 0 0 hi Future Plans: The recommended water and sewer pro- grams focus on compliance with more strin- gent regulations, improving environmental quality, and large-scale rehabilitation of de- teriorating facilities. Over the past decade, annexation -related expansions of water dis- tribution and sewer collection systems, as well as increasing wastewater treatment plants' capacities, have represented the ma- jor capital components. In the 1990's, capital improvements will center on rehabilitation and upgrade of the water and sewer infra- structure. A few brief descriptions are: Wastewater Sludge Improvement Program is aimed at implementing recommendations forthcoming from the Sludge Master Plan. The Water & S ewer Rehabilitation Program picks up where bond funds leave off, and continues rational replacement or rehabilita- tion of deteriorating lines to reduce rupture frequencies. The Upgrade and Expansion of the Water Plant will include implementingrecommen- dations contained in the Water Master Plan as incorporated and funded by the 1991 Water Bond Referendum. Sanitary Sewer System The municipal sanitary sewerage collection system consists of 37 lift stations and more than250 milesof pipe. These carrythe waste- water flow to either the James Loughlin (Northside) Wastewater Treatment Plant on N. 23rd Street, or the M'Kean Maffitt (Southside) Wastewater Treatment Plant on River Road. At both of these facilities, the wastewater receives secondary treatment before it is discharged into the Cape Fear River. The city is divided into five major sewer drainage basins. These drainage basins are listed below, in descending order of size: • Burnt Mill Creek Basin • Greenfield Lake Basin • Smith Creek Basin • McCumber Ditch Basin • Hewletts Creek Basin Within each drainage basin, wastewater is piped by gravity (except where assisted by a lift station) towards the large mains which conduct each basin's effluent to a treatment plant. Most of the city is served by sanitary sewer lines. The city's wastewater collector lines range in size from six inches to forty-eight iron. Plastic lines and truss pipe lines are used too. Northeast Interceptor Line Constructed in 1983, the Northeast Intercep- tor Force Main permits the Town of Wrightsville Beach and portions of New Hanover County to pump wastewater to the Southside Wastewater Treatement Plant. Two major lift stations serve this line. Status of Sewage Treatment Plants The Southside Plant's capacity has been up- graded to 12 million gallons per day (MGD) with construction completed in 1988. The hydraulic capacity of the Northside Plant is 8 I 29 0 oU 0 0 MGD. Average daily flow through this facility exceeded its organic load capacity during periods of 1990. The organic treatment capacity has been upgraded to 8 MGD, completed o in March,1991. Water System The City of Wilmington owns and operates its water system. It is the only water system in the county which utilizes surface water as the source of supply. Raw water is pumped from the Cape Fear River at King's Bluff, about 23 miles northwest of the city. The pumping station is situated above Lock #1 and is, therefore, free from possible salt water contamination from the lower reaches of the river estuary. Raw water is pumped from the King's Bluff Station to the Sweeney Filtration Plant through 21 miles of single 30-inch reinforced concrete pipe to Toomers Creek, and then through two parallel 244nch, cement -lined, cast iron pipes to the Sweeney Plant. Treatment and Pumping Capacity: The current pumping capacity at King's Bluff Station and at the filtration plant is 15 million O Q gallons per day (MGD). At the plant, as part of the treatment process, the water is filtered through sand beds. Chlorine, phosphate, and fluoride are added to the water before it is pumped back into the distribution system. Treated water is stored in three separate concrete reservoirs having one million, four million, and twelve million -gallon capacities, respec- U tively. Treatment capacity is also around 15 MGD. Peak Demand: a The current demand has peaked at greater than 14 million gallons during a 24-hour time frame. The average daily demand is between 9 to 10 million gallons per day (MGD). n Water Pressure: U Water pressure in the distribution system varies from 55 to 65 pounds per square inch (psi). The three elevated tanks which help to maintain this water pressure throughout the system n are described: Iu` Elevated Tank Capacity (gal.) •17th and Grace Streets 500,000 • 17th Street and Shipyard Boulevard 1,500,000 • 9th and Dawson Streets 1,500,000 Oil 30 11 a Future Plans: (� The residents of Wilmington approved a $38 million Water Bond Referendum on March 19, . 1991. The waterbonds will be used to rehabilitate and expand the existing 48 year old water a plant and construct additional pumping and piping facilities for two purposes: (1) to improve the quality of the city's drinking water in response to stricter federal and state standards, and (2) to increase the quantity of the city's system from 15 million gallons per day to 25 million gallons per day. Pure drinking water is an essential municipal service. The city's drinking water presently meets all federal, state, and local health requirements. However, federal requirements are n becoming tougher in response to the 1986 amendments to the Safe Drinking Water Act. The u city must undertake improvements to meet these standards and to continue to provide pure drinking water to our customers. The water plant was put into service on December 9,1943. Initially, the capacity was 7 million gallons per day. In the past 5 decades, additional storage, capacity, and distribution improvements have taken place. noThe city's water system is often at capacity during hot summer and cold winter days. Fortunately, the city has 16 million gallons of treated water stored for short-term peak usage. However, as the city continues to grow, this reserve will no longer adequately provide for peak conditions unless the water system is expanded. I The bonds will fund: (1) the upgrade of the existing water plant and a 10 million gallons per day expansion of the plant, costing $28,300,000; (2) the extension of a 15 million gallons per day raw water line down U.S. Highway 421 and crossing underneath the Cape Fear River, costing $7,550,000; and (3) the construction of a cross-town feeder main from the plant to 30th Street, costing $2,150,000. Design is scheduled to begin in July 1991 and be completed in 1992. Construction is scheduled for 1993-95. Contractors will bebonded to make sure that projects are completed. In the meantime, depending on weather conditions and other water demand factors, existing facilities will be strained, and conservation should be practiced. 31 ,Ii,�� , , I-'t i'-,- - �_, , .�-- � -, ,� -1, �. ,,. _, --, I.- i , -�,- .. ,, - __�:,i �;, �, I - Ci e, ,.' � - �_�,.,, -,,.,�, � - z, _: -, - , - _ 17,,; I �, � I -, _, , � _1 __1 11_�;. ." 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", .- - - - - - � - - I ,��, 11 1� - .-.1 I : '. ; z 1, - - I - , . - � � I - I- " , , - - , , -_ - .: , , ., , -, CITIZENS Sheriff County Commissioners Register of Deeds I Clerk to I I Legal the Board I I I County Manager Deputy I Assistant I County Manager Health Elections Garage Engineering DSS gricultural xtension �oR� Management Plannhug Aging Parks Inspections EMS Museum Finance Human Emergency Envb onmentt aW Management Resources Management venileLibraryrvices L Tax Human MIS Relations Budget DSS New Hanover County Organizational Chart Note: The organizational structure, departmental functions, and personnel status are subject to change annually. 33 p 0 B OARD OF COMMISSIONERS a 320 Chestnut Street Telephone: (919) 341-7149 The New Hanover County Board of Commissioners serves as the governing body of the county under the County Manager form of government. The five County Commissioners are charged with making policy for the administration of county government within the framework of the lawsof theStateof NorthCarolina. The County Commissioners are elected at -large for staggered four-year terms of office. The chairman and vice-chairman are elected by the Commissioners. The County Commissioners are responsible for appointing boards �} and advisory commissions. The Clerk to the Board of Commissioners is responsible for recording the actions of the Commissioners in the minute book and maintaining the ordinance book. The Clerk is appointed directly by the New Hanover County Board of Commissioners and serves at its pleasure. The New Hanover County Board of Commission- ers holds regular public meetings on the first and third Monday of each month. a New Hanover County Commissioners U E.L Mathews, Jr., Chairman Robert G. Greer, Vice -Chairman 00 Commissioners Jonathan Barfield, Sr. Fred Retchin William Sutton a ADMINISTRATION U 320 Chestnut Street Telephone: (919) 341-7184 n In accordance with N.C.G.S.153A-82, the County Manager is the chief administrator of the U county government, responsible to the Board of Commissioners for administering all departments of county government under the Board's general control. The County Manager supervises departmental operations, prepares the annual budget, recommends new and revised policies and programs to the Commissioners, and ensures that policies and pro- grams adopted by the County Commissioners are executed in an effective and economical U manner. , � 1 34 � no 0 0 i J no I I Administrative Building: Located at the corner of Fourth and Chestnut Streets, the County Administration Building contains the offices for the Board of Commis- sioners, County Manager, County Attorney, Clerk to the Commissioners, Tax Adminis- tratorand Tax Records, Finance Department, Management Information Systems, Budget Department, Planning Department, and Hu- man Relations Commission. This brick building is 40 years old, and in good condition. It was formerly owned by the Carolina Power and Light Company, and was principally used for company offices, with a bank renting space on the first floor. Administrative Annex: The New Hanover County Administration Annex, a brick building located on the corner of Fifth and Chestnut Streets, houses the In- spections Department and Engineering De- partment, including the Sewer Finance Of- fice. Offices for Human Resources, Parks and Recreation, and Property Management are found in the Annex as well. HUMAN RESOURCES DEPARTMENT 414 Chestnut Street Telephone: (919) 341-7178 The Personnel Department administers the recruitment and employee selection process for all county departments, assuring compli- ance with federal, state, and/or local regula- tions and policies; is responsible for the man- agement of personnel records; implements and ensures adherence to personnel policies and procedures, administers the employee benefits program; maintains the position and pay classification system; manages the county safety program; and promotes positive em- ployee relations through various programs, projects, and activities. BUDGET DEPARTMENT 320 Chestnut Street Telephone: (919) 341-7128 The Management and Budget Department prepares, monitors,and amends the county's annual budget, analyzes and makes recom- mendations on new and ongoing county pro- grams; and provides staff support to citizen committees appointed by the County Com- missioners. The Department serves as liai- son between the county and outside agencies that receive county funding. The Depart- ment is responsible for the audit and evalua- tion of ongoing management and fiscal con- trols of New Hanover County government. FINANCE DEPARTMENT 320 Chestnut Street Telephone: (919) 341-7187 The Finance Department operates a system to provide fiscal and financial control of all funds and to enhance cash management and financial reporting. The department is re- sponsible for preparing forbond sales,advis- ing on debt management, issuing and ac- counting for county disbursements, manag- ing investments, accounting for the county's fixed assets, and preparation of the compre- hensive annual financial report. I 35 TAX DEPARTMENT Q 320 Chestnut Street Telephone: (919) 341-7131 D The Tax Department consists of the Appraisal, Land Records, Listing, and Collections sections, which provide property tax administration for New Hanover County and the municipalities within, according to the State of North Carolina laws and guidelines. Real Estate assessments are determined at market value by certified appraisers and accord- ing to standards adopted for each predetermined valuation cycle, which is not to exceed LJ eight years. Land Records maintains ownership records and property maps for property tax LJ purposes. Listing receives all listing information reported by property owners, assesses uniform market value to personal property, and reviews taxpayer listings for noncompli- ance with the legal requirements. Collections has the responsibility to collect all current and delinquent property tax payments. They have an additional responsibility of administering the Room Occupancy Tax and privilege license process for the county. Q MANAGEMENT INFORMATION SYSTEMS U 320 Chestnut Street 00 Telephone: (919) 341-7197 The Management Information Systems Department provides information management to U all county departments through telephone systems management, data processing services from a large centralized computer system, and departmental data processing services with personal computers. Support is provided from initial planning through the training and U implementation of the computer system. I PRINT SHOP 218 North Second Street Telephone: (919) 3414085 The Print Shop is responsible for the county's departmental printing needs, including the annual budget, bi-monthly agendas, pamphlets, and special reports. The Print Shop evaluates the routine printing needs of all county departments and recommends the most D efficient means to meet these needs. 36 I I is 0 no t II L LEGAL DEPARTMENT 320 Chestnut Street Telephone: (919) 341-7153 The County Attorney provides legal counsel and representation to the Board of County Commissioners, County Manager, depart- ments, and appointed boards. The County Attorney's office prepares all ordinances adopted by the Commissioners and all legis- lation proposed by the Commissioners for enactment by the General Assembly. The County Attorney prepares and reviews all legal documents pertaining to the county and represents the county government in all civil litigation. The office holder is appointed by and serves at the pleasure of the Board of Commission- ers. PLANNING DEPARTMENT 320 Chestnut Street Telephone: (919) 341-7165 The Planning Department provides guid- ance and direction in the adoption of policies and regulations for the orderly development of NewHanoverCounty. These public policy choicesinclude: residential, commercial,and industrial development standards, transpor- tation facilities, service delivery, and capital improvements. The department is directly responsible for the administration of the Subdivision Ordi- nance, Mobile Home Ordinance, Zoning Ordinance and zoningmaps, certain siteplan approvals, street mapping, and assigning addresses in unincorporated areas of the county. The CommunityDevelopment Block Grant (CDBG) and a plumbing assistance program are administered by the Planning staff as well. The department provides plan- ning assistance to other county departments to aid them in developing service delivery strategies and future plans. The department provides staff support to the Planning Board which makes recommenda- tions to the County Commissioners on com- prehensive land use policies and plans to encourage orderly and balanced growth in New Hanover County. INSPECTIONS 414 Chestnut Street Telephone: (919) 341-7151 The Inspections Department enforces the North Carolina State Building, Electrical, Plumbing, Mechanical, Fire, and Mobile Home Codes. The department enforces the countyZoning and Flood Plain Management Ordinances, and issues minor Coastal Area Management Act (CAMA) permits. The In- spectors must inspect all buildings that are constructed, altered, repaired, demolished, or moved for conformance with the appli- 37 I I New Hanover County cable codes. Inspections are required when non-residential buildings change occupancy with a concurrent change in electrical power. The department may halt work that is being performed in violation of a relevant code or in a manner that endangers life or property. A permit must be obtained from the Inspections Department prior to starting any new construction or renovation. In limited situations, permits may not be required for renovation in single family houses. There are no exemptions, however, for non-residential buildings. The department issues a certificate of compliance before any new or renovated building can be occupied. The department serves as an administrative check -off for an increasingly longer list of federal, state, and local ordinances. Inspections Department Building Inspections Inspection Director Plumbing Mechanical Fire Prevention Inspections Inspections Inspections Zoning Inslpeccttions Enforcement Inspections SHERIFF'S DEPARTMENT 20 North Fourth Street Telephone: Administrative (919) 341-4200 The Sheriff is the principal law enforcement officer of New Hanover County. The Sheriff's Department patrols the county, investigates crimes, apprehends criminals, and provides custody or control for arrested defendants (between the time of arrest and the time that guilt or innocence is determined and sentence imposed). Courtroom security is also provided. In addition, the department is responsible for the service of civil process, transporting prisoners and mental patients, and service of criminal papers. The department has established a county -wide Community Watch Program and has a special unit, Sheriffs Alcohol Field Enforcement (SAFE) squad, which monitors and enforces highway safety. 911 Emergency Center: The county -wide emergency communication center's primary function is to answer all incoming emergency calls and to dispatch appropriate emergency vehicles. The 911 38 I'I I I U 11 ire I 0 0 0 0 o- 0 0 0 0 0 0 0 Emergency Center dispatches eight volun- teer fire departments, six city fire depart- ments, five rescue stations, Medic I, and all departmental vehicles. It has the capability to transfer calls to six other law enforcement agencies, as well as twenty other emergency related agencies. In 1989, the E-911 Center answered 95,182 emergency calls; 83,953 of these calls, or 88%, were law enforcement, 9,102 of these calls, or 10%, were rescue calls; 820 of these calls, or 1%, were county fire calls; and 1,307 calls, or 1%, were city fire calls. jail: The county jail is located in the Law Enforce- ment Center and is operated by the Sheriff's Department. With a capacity for 120 prison- ers, it houses all subjects arrested by local law enforcement agencies in the county, plus fed- eral prisoners. A building on Division Drive serves as a jail annex and houses additional inmates. A special detention center for those convicted of Driving While Impaired offenses is in the building on Division Drive, which was for- merly occupied by the New Hanover County Extension Service. It has been completely remodeled for its new use, with a capacity of 72 prisoners who need few security arrange- ments. A staff of nine serves this facility. Law Enforcement in Unincorporated Areas: Main concerns of the Sheriffs Department are the suppression of crime, the apprehen- sion of criminals, and the recovery of stolen property in the unincorporated areas of the county. In addition to these duties, the de- partment operates the jail as well as the court- rooms, and serves all civil process within the county. It is the principal law enforcement agency having county -wide jurisdiction within New Hanover County. For law enforcement purposes, the county is divided into twelve sectors. Sheriffs Depu- ties cover these sectors in both marked and unmarked cars. In 1989, Part 1 crimes (the eight most serious crimes as defined by the Uniform Crime Report) in unincorporated areas of New Hanover County were up 7% from 1988. Part 1 arrests were up 16%, and the clearance rate for crimes committed in 1989 was over 20%. Vehicles and Equipment: Currently, the Sheriffs Department oper- ates 78 marked and unmarked vehicles. In addition, it operates a 21-foot outboard res- cue boat, a tactical squad van, a crime scene van, a 4-wheel drive all -terrain cycle, and three 4-wheel drive vehicles. Personnel: The Sheriffs Department has a total of 175 sworn and civilian supportpersonnel. These include a two -man bomb squad, a canine unit, and a special tactical squad that is trained to respond to special and unusual conditions. I 39 New Hanoz er County VOLUNTEER FIRE DEPARTMENTS Fire protection service in unincorporated areas of New Hanover County is presently provided by eight county volunteer fire departments. These volunteer fire departments are manned by trained volunteer personnel, with funding for equipment coming from fire tax contributions from the county, fund-raising efforts, and private contributions. All of the volunteer fire departments have identical fire insurance ratings of "9" as compared to the "2" rating for the City of Wilmington. The volunteer fire departments are continually attempting to upgrade their rating through better training and equipment. One example of these efforts is a present emphasis on developing a "quick dump system" which allows for rapid filling and unfilling (1,000 gallons/minute) of tank trucks and a mandatory hydrant ordinance for subdivisions with an adequate water supply. Personnel/Equipment: Table 11 New Hanover County Volunteer Fire Stations Other Name Personnel Pumpers* Tankers* Vehicles Castle Hayne 24 3 1 1 Federal Point 21 2 2 2 Myrtle Grove 28 2 2 2 Ogden 28 3 3 3 Seagate 23 3 2 1 North Wilmington 21 2 2 1 Winter Park 29 3 2 1 Wrightsboro 28 3 2 3 Total 211 21 11 18 * Equipment may be a combination of pumper and tanker capability or aerial attack. Source: 1990 records. 40 0 I u I I ti Fl It Fl R ch N1. T ISLAND ounty ations 41 rl, 0 00 0 0 A Board of Fire Commissioners has been established to facilitate fire service budgets, training, and long range planning. a In addition, the county has a full-time Fire Marshal to assist in fire programs, investigation, and fire inspections. a FIRE MARSHAL 0 20 North Fourth Street Telephone: (919) 341-7420 0 The Fire Marshal is responsible for the periodic inspections of all commercial structures in the unincorporated areas of the county; performs fire inspections for foster and adult care facilities for licensing, as mandated by the State; reviews technical plans on fire protection equipment installations for compliance to the code; investigates all fires of suspicious origin involving loss of life or injury and large property loss or damage; provides assistance to the O eight volunteer fire departments in the areas of training and technical advice, assists the volunteer fire departments in the improvement of the overall fire protection ratings from the Insurance Services Organization; and promotes public awareness about good fire preven- tion practices in the home and in the work place. The FireMarshal presents ideas to the Board of County Commissioners and the Board of Fire Commissioners on improvements in fire prevention and/or fire fighting activities within New Hanover County. U EMERGENCY SERVICES 0 20 North Fourth Street Telephone: Non -Emergency (919) 341-4300 UThe Emergency Services Department works to protect the citizens of New Hanover County from the effects of natural or technological disasters. The department works with all county departments and public safety agencies to insure their preparedness and ability to respond U to emergency situations. The department is responsible for off -site planning and emergency response to the Brunswick Nuclear Power Plant and works closely with municipalities, public safety agencies, the Federal Emergency Management Agency, North Carolina Divi- sion of Emergency Management, and local industries in areas of preparedness, planning, response, training, public education, searches, disaster recovery, and communications. Thedepartment the lead Superfund AmendmentsandReauthorization U serves as agencyfor the Act (SARA) Title III as it applies to New Hanover County. O 42 U EMERGENCY MEDICAL SERVICES 218 North Second Street Telephone: Non -Emergency (919) 341-4400 The Emergency Medical Services (EMS) Department provides prehospital emergency care to the citizens of the county at the EMT -Paramedic level, which allows certified department personnel to perform advanced life support procedures on citizens requiring treatment. The service is provided by county personnel in conjunction with the Ogden - New Hanover Volunteer Rescue Squad and Medical Transportation Specialists on a 24 hour/day basis. New Hanover County provides EMS and rescue services through the following agencies: • New Hanover County EMS (NHCEMS) u • Ogden/New Hanover Volunteer Rescue Squad (ONHVRS) • Medical Transportation Specialists, Inc. (MTS) ('1 • Wilmington Fire Department (WFD) �J Services: The New Hanover County Department of Emergency Medical Services serves as the lead agency in the coordination of these services. NHCEMS provides paramedic level care to the entire county. ONHVRS primarily provides rescue services to the countyother than the City 0 O of Wilmington. MTS is franchised by the county to provide non -emergency convalescent transport services. The Wilmington Fire Department provides rescue services within the city �l limits. However, all agencies back each other up as needed. LJ Equipmenh Crash/ 4WD Agency Ambulances Rescue Vehicles Boats NHCEMS 10 1 ONHVRS 4 2 2 4 MTS 5 WFD 1 Additional Equipment: New Hanover County and the Wilmington Fire Department have multiple facilities and related equipment available. O 43 ft I New 11aruover Coutay DEPARTMENT OF SOCIAL SERVICES 1650 Greenfield Street Telephone: (919) 341-4700 The Department of Social Services provides economic assistance to New Hanover County citizens with basic subsistence needs and provides social services to citizens with physi- cal, social, and emotional problems. The primary public assistance programs of- fered by the Department of Social Services are the following: Aid to Families with Dependent Children (AFDC) - provides financial and medical assistance to caretakers and dependent chil- dren deprived of the care/support of either or both parents. State-CountySpecialAssistance forAdults - subsidizes costs of rest home care for crite- ria qualified recipients of Social Security, SSI, and certain other disabled persons. Food Stamps -assists low income families in buying morefood than they could otherwise afford; thereby, raising the nutritional level and preventing malnutrition in low income people. Medicaid - provides medical care and ser- vices for eligible low income people. Low Income Energy Assistance - provides assistance to eligible low income households to help pay heating costs. The primary service programs offered by the Department of Social Services include the following. Protective Services for Disabled Adults - protects adults who may be vulnerable to abuse, neglect, or exploitation because of physical or mental incapacity. Protective Services for Children - the de- partment receives and investigates reports of child abuse, neglect, and dependency by parents and caretakers. Protective Services are provided to these children and families to protect the child from further abuse and neglect, to improve the ability of the parent to care for the child, and to enhance family life. Adoptions - Assists children, whose birth parents are incapable of assuming or of exer- cising parental responsibilities, to become part of a new family. Foster Care Services for Children - formu- lates a permanent plan for substitute care appropriate to a child's needs and supervises the child in a licensed or approved home or facility when the child's own family is unable to care for him or her. Social workers recruit, train, and supervise foster homes. Foster Care Services forAdults -places adult clients in a licensed substitute home or insti- tution when they are unable to remain in their own home. Social workers supervise adult group homes and boarding homes in New Hanover County. Services for the Blind -offers group therapy, chore services, adjustment services, and ar- ranges for the provision of special aid to the blind. Child Day Care Services - are provided to enable families to become self-supporting and to prevent or remedy child abuse or neglect. Services are purchased through in- dividual child day care arrangements and licensed day care centers authorized to re- ceive state funds. I I 0 I u LIB 44 Ti ft K n 9 00 F K FamilyPlanning Services-offersfamilyplan- ning services to clients who request this as- sistance. Health Support Services - helps individuals and families recognize health needs and to secure health services. Clients are eligible under Medicaid and Block Grant regulations. Individual and Family Adjustment Services - aim to restore social and emotional equilib- rium to allow individuals and families to accomplish life tasks, alleviate distress, and realize their own aspirations. General Assistance, Crisis Intervention, AFDC -Emergency Assistance - provides short-term financial assistance to individu- als and families in emergency situations. Community Alternative Program - assists disabled Medicaid eligible patients who are certified as needing nursing home care to remain at home as an alternative to place- ment. Personal Care Services - assists Medicaid eligible disabled patients with health care related personal care tasks. Homemaker Services - supportive services are provided to disabled adults who live in their own homes, but who need intensive short-term "hands on" assistance to remain there safely. JOBS (Job Opportunities and Basic Skills) Training Program -the family support Act of 1988(WelfareReform)reshapes ourapproach to the financial support of families who must rely on public assistance. JOBS will create opportunities for improving the economic self-sufficiency of AFDC families by encour- aging and providing the means to attain the education, training, and employment neces- sary to avoid long term dependency. HEALTH DEPARTMENT 2029 South 17th Street Telephone: (919) 251-3211 The New Hanover County Health Depart- ment offices, laboratories, radiology, and dental clinics occupy a building adjacent to the New Hanover Regional Medical Center complex on South 17th Street. This facility was opened in 1974, when its operations were moved from a former location at 21 North 4th Street. An expansion of the exist- ing building adding an additional 19,000 square feet was occupied in January,1990. Administered by a Health Director, who is responsible to an 1 1-memberBoard of Health, the Health Department has 160 county em- ployees and two state employees working within its twelve divisions. These divisions are listed below: • Administration • Health Opportunities • Animal Control • Health Promotions • Community Health • Home Health • Dental Health • Laboratory • Environmental Health • Maternal and Child Care • Epidemiology/Adult Health • Nutrition KI 45 I 00 0 Except for Animal Control and the Insect *Hypertension and Rodent Control Section of Environ- •General Clinic (Child and Adult) n mental Health, all of the previously listed •Primary and Adult Immunizations �f divisions are headquartered in the main •Immunizations for Foreign Travel building. The Animal Control Division and •Blood Pressure Insect and Rodent Control Section of the -Nursing Care on Doctor's Orders - ex. Environmental Health Services Division Allergy Shots occupy buildings on Division Drive. • Sexually Transmitted Disease *AIDS Control Vehicles/Equipment: •HIV Counseling & Testing •Community Education Environmental Health Division -12 trucks, • AIDS Awareness in Black Community 1 dragline,1 van, and 1 backhoe. •Nursing Inservice u •Epidemiology Team Animal Control Division - 6 trucks. •Reportable Diseases - Surveillance & Outbreak Control Health Department Services: Maternal and Child Care 00 Administration •Maternity Clinic •Healthy Children & Teens (HCT) Clinic Vital Statistics -High Priority Infant Program (HPIP) •Personnel •Lead Clinic -Board of Health •Family Planning Clinic *Administration •Teen Guidance & Insight on Health (TGIH) •Mail/Courier •Teen Pregnancy Testing -Switchboard •Maternity Care Coordination •Property Management •Post-Partum Hospital Visits (PP) •Keys ' •Neonatal Intensive Care Unit (NICU) •Contracts/Correspondence/ Follow-up Clinic All Programs •Reports/All Programs Community Health *Home Health Advisory Board •Legal •Well Baby Clinics *Notary •Poison Control •Newborn Birth Certificate Follow-up Epidemiology/Adult Health •School Health •Orthopedic Clinic -Adult Health *Neurology Clinic 0 _ •Clinics -Day Care Immunization Monitoring and -Community Screenings Consultation *Death Certificate Review & Data *Family In -home Health Services O u 46 *Rankin Terrace Primary Care Clinic • Jail Medical Care *juvenile Services Medical *Student Nursing Orientation and Training •Kindergarten Health Assessment •Children's Special Health Services Coordination •Adult Day Health Monitoring •Diabetic Teaching •Speech and Hearing Clinic *Ministering Circle •Chore Service Laboratory *Family Planning •Women, Infants, and Children (WIC) •Family Nurse Practitioner Clinic - Rankin •Jail Program •Adult Health Clinics •Chest Clinic •Sexually Transmitted Disease Clinic *Maternity Clinic •Teen Guidance & Insight on Health (TGIH) *Healthy Children & Teens Clinic •Neurosensory Clinic *Well Baby Clinic • Water Bacteriology Program •Food Bacteriology •Milk Bacteriology •Private Provider Lab Services •Health Opportunities Program Laboratory Services •Triage Pregnancy Testing •Lead Testing Program •Epidemiology Team Services Dental •Clinical Service •School Based Programs •Fluoride Mouthrinse *Screening & Referral -Dental Health Education -School Water Fluoridation Program •Community Water Fluoridation Program • "Senior Smiles" Dental Program *Education Majors Dental Health Program - UNCW • "Community Groups" Dental Health Program •Teacher'sDentalHealth EducationProgram Provision of Education Materials & Framework Health Promotions •Injury Prevention •Bicycle Helmet Promotion Project •Accident Proofing Homes for the Elderly •Smoking Pollution Control •Swimming Pool Fencing •Seatbelt Promotion •Feet First, First Time *Poison Control -Health Education Nutrition •WIC •General Nutrition Health Opportunities •Health Risk Appraisals -Wellness Check *Educational Sessions & Interventions *Exercise Classes -Problem, Monitoring Clinics •Nutrition Counseling •Inservice Programs to Departments •Quarterly Newsletter 0 47 d *Monthly Calendar *Annual Event: National Employee Health & Fitness Day Environmental Health -Food •Lodging *Food Sanitation Classes *Well Ordinance •Seafood Ordinance -Water Samples (Bacteria Only) •Aid Monitoring •Rain Water Monitoring -Radiological Monitoring •Food Service Newsletter -Swimming Pool Ordinance (July 1991) *Lead Ordinance (July 1990) *Soil Evaluations Home Health -Skilled Nursing -Physical Therapy *Speech Therapy -Occupational Therapy -Home Health Aide •Medical Social Services •Medical Equipment Procurement and Billing •Medical Supplies -Community Alternatives Program •Quality Assurance Program o� 0 Animal Control 0 *Bite Awareness *Animal Control Who Needs It •Spay/Neuter Ordinance *County Tags for Cats and Dogs •Wild Animal Health Regulation •Animal Control Shelter *Animal Control Field Operation It ANIMAL CONTROL CENTER 220 Division Drive Telephone: (919) 341-4197 00 The headquarters for the New Hanover County Health Department Animal Control Officer houses stray and injured animals, and those which have been taken into cus- tody for biting or suspicion of rabies. The center has 67 dog runs, 49 cat pens, and two T1 covered pens for animals difficult to control. The Animal Control Officer must enforce a �' l county -wide Control Ordinance which re- quires that dogs be restrained, penned, or otherwise under the owner's control at all times. Strays are picked up and brought to a this center. Those which are still unclaimed after remaining in the center for five working days are generally destroyed or put up for adoption. When animals have to be de- stroyed, a carbon monoxide chamber is used. 48 �'I The officer enforces state laws which seek to control the spread of rabies. By law, rabies �j control clinics must be held once each year in order to provide an opportunity for owners of (� dogs and cats to obtain the required vaccination for their pets. The Animal Control staff operate one horse trailer and six pick-up trucks with specially constructed animal confinement boxes in the rear. Their efforts are not restricted to dogs and cats; almost any type of domesticated animal has been handled by the staff at one time or another. One officer is always on call to pickup injured animals orhandlebite investigations. Except for Wrightsville Beach, which has its own Animal Control Officer and its own animal shelter, the New Hanover Animal Control Division functions in all areas of the county. However, Animal Control does handle all bites at Wrightsville Beach. DEPARTMENT OF AGING no 2011 Carolina Beach Road Telephone: (919) 3414555 The New Hanover County Department of Aging serves a 60+ population of 19,000 persons. j J The department provides case management, nutrition and transportation services, senior center activities, job placement, Seniorlink information and referral, and the Retired Senior Volunteer Program to our senior residents. The nutrition component serves 180 meals daily to frail homebound elderly by volunteers; six congregate sites serve 250 meals daily. Transportation is provided for shopping, nutrition, and medical purposes. Approximately 700 RSVP volunteers are placed in 50 stations in the county performing 120,000 hours of valuable volunteer work. The Lucile Shuffler Senior Center serves as a multi -purpose facility for educational, recreational, and basic human needs services for all 60+ older adults. The department carries on smaller programs of similar activities at five additional locations 0 throughout the county on a regular basis. These are: U1 IN" Location Hillcrest Nesbitt Court Solomon Towers Warner Temple, AME Zion Church Katie B. Hines Senior Center Type of Building Public Housing Rec. Facility Public Housing Rec. Facility Public Housing Rec. Facility Church Social Hall Senior Center i 49 Services: Nutrition -Congregate Sites Provide a main meal daily at 6 central locations in the county; 250 meals/day. -Home-Delivered Daily main meal brought to shut-ins by volunteer drivers from central site kitchens,180 meals/day. Case Management Social worker visits infirm clients to assess their total needs and locate services which are available to meet these needs;150 clients/year. Transportation • "The Van" Transports groups on regularly scheduled basis for shopping, field trips, and other purposes; number varies. Transportation services are extended to handicapped clients for shopping, medical, and nutrition, approximately 350 riders/year. •Medical Transportation for infirm to medical appointments (provided by volunteers); number varies. *Nutrition All transportation services provided via the Human Services Transportation System. CIS is the contracted private provider. RSVP Retired Senior Citizen Volunteer Program provides help to local non-profit organizations; 700 volunteers/year. VITA Volunteer Income Tax Assistance provides training to volunteers who assist others in completing their tax forms; number varies. Job Bank Helps those who need jobs to find them, and helps improve job search skills such as updating resumes. - Senior Center Multi -purpose gathering place used for crafts classes, social and cultural events, educational lectures and seminars, and health maintenance clinics; 3,000 participants/year. Personnel: The Department of Aging employs 9 people full-time and 5 people part-time. Volunteers serve as an extension of paid staff. It poten- tiallyservesall citizensof the countywho are sixty years old or older. Future Plans: A new 30,000 square foot Senior Center for New Hanover County officially opened Feb- ruary 24,1992. It is located at the intersec- tion of College Road and Shipyard Boule- vard. This structure will replace the current Lucille Shuffler Senior Center located on Carolina Beach Road. Staff have been relo- cated to this facility. The new center can better serve the 19,000 older adults in New Hanover County. The new facility makes it possible to enhance current programs and create additional ones. Examples of such activi ties inclu de arts and crafts, wood -work- ing classes, gardening, pottery, health op- portunity programs, and a meal distribution 0 I I 0 0 U '0 0 OJ 50 0 I a� 0 0 no KI 01 M a site just to mention a few. This facility in- cludes a stage and meeting area capable of seating 300 people which could also be used for a number of community events such as theatre presentations and banquet -type events. The one-story structure is handicap accessible and designed to maximize use for senior citizens with and without physical disabilities. JUVENILE SERVICES 3830 Juvenile Center Road Telephone: (919) 675-0594 The Juvenile Services Center is a secured detention facility for juveniles requiring short term custody, pending courtdisposition (chil- dren under sixteen years of age are prohib- ited from being held in jail). The center is responsible for providing food, medical care, tutoring in school work, and counseling to rehabilitate the clients. In addition to New Hanover County residents, the center houses juvenile offenders from surrounding coun- ties and is partially reimbursed for caring for these clients. The center offers a predisposi- tion evaluation program for adjudicated ju- venile offenders and their families. AGRICULTURAL EXTENSION SERVICE 6206 Oleander Drive Telephone: (919) 350-0010 The Agricultural Extension Service was es- tablished as a part of the School of Agricul- ture and Life Sciences of North Carolina State University by federal and state legislation. The service's specific purpose is "extending" the educational services of the university to citizens on subjects relating to: agriculture, home economics, 4-H and youth, and com- munity and natural resource development. The North Carolina Agricultural Extension Service at N.C. State University is the parent agency, and the county office is an outreach educational effort extending research find- ings and information from N.C. State Uni- versity to New Hanover County. The major agricultural programs include pro- duction and marketing of agricultural crops, commercial landscaping, forestry, home hor- ticulture, pesticide safety, soils and soil fertil- ity, entomology and plant pathology. Home economics programs relate to food prepara- tion and nutrition, housing and house fur- nishings, human development, crafts, cloth- ing, and textiles are also offered. The Extension Service office is located at 6206 Oleander Drive. It occupies the remaining buildingsof theformerBradley CreekSchool, which was partially destroyed by fire in 1983. The renovated buildings house offices of Extension Agents, a learning center, a plant clinic, and conference rooms. The former cafeteria is used for classrooms, and the kitchen serves as a home economics demon- stration area. 0, 51 New Hanover County The naturally beautiful 6-acre site of the former school was selected as the new location of the Extension office, because it would accommodate a long -planned arboretum. Develop- ment of the arboretum is currently in progress and contains thousands of different types of plant materials arranged in a variety of landscape designs. The arboretum is used in the service's ongoing horticulture educational programs for nurserymen, landscape operators, and residents of New Hanover County and southeastern North Carolina. The arboretum is an outdoor teaching tool for all residents of southeastern North Carolina. HUMAN RELATIONS DEPARTMENT 320 Chestnut Street Telephone: (919) 341-7171 The Human Relations Department provides staffing for the New Hanover Human Relations Commission in fulfilling its responsibilities as prescribed by county ordinances, which deal with the elimination of discrimination, the promotion of positive intergroup relations, and the processing of charges of discrimination filed under the county's Fair Employment and Fair Housing Ordinances. PARKS AND RECREATION 414 Chestnut Street Telephone: (919) 341-7198 The Parks and Recreation Department operates 20 parks and beach access areas, which provide a variety of recreational opportunities for New Hanover County citizens and visitors. The department develops and maintains county parks and works with other agencies and groups to maximize recreational opportunities throughout the area. In addition to the park areas, this department is currently responsible for the outside mainte- nance and landscaping of county -owned buildings and surrounding properties. This maintenance includes: sign making, parking lot maintenance, fencing, landscaping, and small construction projects, which enhance the beauty of our county. 52 Table 12 Parks and Recreation Amenities Facility/ Size Location (Acres) Equipment Hugh MacRae Park Location: Near intersection 98 Picnic shelters with tables of College Road and grills (5) and Oleander Drive. Additional picnic tables andgrills Playground equipment and swings (4) Tot lot (1) Fitness area complex Lighted tennis courts (4) Lighted little league ball fields (4) Horse ring Seasonal concession stand Restrooms, Gardens, pond, and gazebolocated at south end of park Rock Hill Community Center Location: Chair Road Castle Hayne Blair Noble Park Location: Adjacent to Hwy.17 North (3 miles from city limits) Trask Park Location: Adjacent to Hwy.132 North, behind Trask Middle School Community center (Reservations only) 32 Lighted ball fields (3) Seasonal concession stand Restrooms, Lighted tennis courts (2) Basketball court Picnic shelter (1) 7 bighted softball fields (3) Restrooms Seasonal concession stand 53 U Table 12 Parks and Recreation Amenities (Continued) Facility/ Size Location (Acres) Equipment Riverside Park Location: Off of Hwy. 4 Community center 117 North, on Rural (reservation only) Road 1340, adjacent to Picnic tables N.E. Cape Fear River Fishing pier (2) Snows Cut Park Location: Off of Hwy. 24 Picnic tables and grills 421 South, adjacent to Walkway to water (4) Inland Waterway Gazebo (2) Picnic shelters (3) 00 Restrooms (2) Swings Arrowhead Park Located off of Hwy. 21 Restrooms 421 South, on Silver Playground equipment Lake Road - Proceed to Picnic shelter (1) Arnold Road in the Ball field Arrowhead Subdivision. Tennis courts (2) (�} �f Kings Grant Park Located off of Gordon 5 Ball field Road in the Kings Grant Picnic shelter Subdivision, at the Nature trail intersection of Lord Playground equipment Byron Road and Multi -purpose court Fitzgerald Road. r� O- tt 54 GG0- HM Trask Cape Park OptimistParkwood 74Q Recreati01Kngs Grant Park / `, J Tea MMTE EIGFrr ISLAND A R�ucrs%MIX BEACH MaaR.Park j n 42 Vb ea ■ eights ,2. C---Reach lw 3 •. Cut z r Palk �i. CAROLINA BEACH411 k; 3 KLWBEACH !� New Hanover County Parks 55 Fiji Table 12 Parks and Recreation Amenities (Continued) Facility/ Size Location (Acres) Equipment Parkwood Recreation Area Located off of Gordon 7 Playground equipment Road in the Parkwood Multi -purpose court Subdivision, at the Ball field intersection of Asheton Picnic shelter and Canetuck. Nature trail �. Cape Fear Optimist Park Located off of North Kerr 11 Ball fields (6) Avenue, between Blue Clay 3 lighted Road and Hwy.117. Restrooms Seasonal concession stand 00 Hugh MacRae Athletic Facility Located behind Hoggard 20 Lighted soccer fields (3) High School in Hugh Lighted ball field - little league (1) MacRae Park. Lighted girls' softball field(1) Seasonal concession stand Restrooms Proposed: Playground equipment Picnic shelter Myrtle Grove Middle School Located on Piner Road 7 Softball field (1) behind Myrtle Grove Little league ball fields (2) n Middle School Soccer field (1) (.,1 Proposed: Restrooms Concession stand Monterey Heights Park Located off of Carolina 2.5 Ball field (1) Beach Road, on Cathay Proposed: Playground Road. 56 PUBLIC LIBRARY Main Branch: 201 Chestnut Street Telephone: Administration (919) 341-4389 The New Hanover County Public Library provides high quality library services to county citizens through themainlibrary, two branches, the law library, and a bookmobile. The libraryhas automated its circulation sys- tem and provides the public access to its collections through a computerized catalog. In addition to the circulation of books, the library loans audio visual materials and equipment to the public. General reference service, children's programs, film showings, inter -library loan, and specialized local his- tory research are available at the library for no charge. Two meeting rooms are available for public use at the 201 Chestnut Street location. The library is currently planning a third branch at Myrtle Grove. MUSEUM OF THE LOWER CAPE FEAR 814 Market Street Telephone: (919) 341-4350 The New Hanover County Museum of the Lower Cape Fear, established in 1898, pre- serves and makes available to the public the history, natural history, and culture of the Lower Cape Fear area, defined as a fifty mile radius around Wilmington. Its interpretive exhibits and educational programs utilize tangible materials collected, preserved, and researched by the museum staff. Approximately 65,000 visitors annually see the museum's long-term and temporary ex- hibits, attend special programs, and accom- pany field trips that the museum sponsors. An artifact collection of nearly 14,000 objects forms the core of the exhibits and programs. The New Hanover County Museum of the Lower Cape Fear uses other materials pro- vided through loans and traveling exhibits. The museum provides curriculum -related and special programs and resources to schools and other groups, within and outside the county. In 1987, New Hanover County voters ap- proved a $4.2 million bond referendum to enlarge the museum and renovate the ar- mory. A new wing was completed and occu- pied in the fall of 1990. The renovation of the armory, combined with the new wing, will result in a 41,000 square foot museum com- plex. The expansion and renovation projects have been completed. PROPERTY MANAGEMENT DEPARTMENT 414 Chestnut Street Telephone: (919) 341-7168 The Property Management Department is responsible for cleaning, repairing, and main- taining all county property; building furni- ture and fixtures; remodeling county facili- ties; delivering voting machines for city and county elections and installing county street signs. The department is responsible for managing the utilities in county facilities to provide a comfortable working environment at the lowest possible cost. 57 11 New Ianover County GARAGE AND STORAGE FACILITIES Hewlett Drive Telephone: (919) 341-4320 County -owned vehicles and equipment are serviced and stored in a brickbuilding which is located on Hewlett Drive, close to the former airport terminal buildings. It was constructed in recent years, and is consid- ered to be in good condition and suitable for its function. An adjacent metal storage building serves the needs of the departments of Parks and Recreation, PropertyManagement, and Plan- ning. Itisingood conditionand adequate for its purpose. New Hanover County has two storage and maintenance buildings at 220 Division Drive, which serve the needs of the Property Man- agement and Engineering Departments. The county garage maintains, repairs, and provides vehicle supplies for all county ve- hicles and equipment. The garage staff looks for means of keeping the county vehicles and equipment operating in a safe condition at the lowest possible cost. ENGINEERING DEPARTMENT 414 Chestnut Street Telephone: (919) 341-7139 The Engineering Department provides for the administration and inspection of a vari- ety of functions including: two types of per- mits, certain aspects of subdivision reviews, engineering and construction contracts, re - view of sewer plans, inspection of sewer system construction, monitoring environ- mental concerns of the landfill and steam plant, and acquisition of easements. CAMA and Sedimentation and Erosion Control Per- mits are issued and enforced by this depart- ment. Subdivision reviews include such items as design of drainage and streets. The department administers contracts for the construction of sewerage systems, airport facilities, landfill expansion, and provides overall direction to assure that the appropri- ate planning, budgeting, and resource man- agement are practiced in the administration of capital projects. The department is re- sponsible for the operation and maintenance of the water and sewerage system. DEPARTMENT OF ENVIRONMENTAL MANAGEMENT 3002 US Hwy. 421 North Wilmington, NC 28401-9008 Telephone: (919) 341-4340 New Hanover County, through the Depart- ment of Environmental Management, man- ages the flow of solid waste within the county through a three -pronged effort: recycling, waste -to -energy conversion, and landfilling. Recycling: New Hanover County offers recycling ser- vices to residents of the unincorporated area 58 through a mobile drop-off recycling program, in operation since July 25,1990. Recycling j trucks park at four locations around the county each week. The schedule is as follows: Wednesdays: it AM to 6 PM - Wilson's at Murrayville Thursdays: 11 AM to 6 PM - Ogden Village Shopping Center Fridays: 11 AM to 6 PM - Next to Flip's Barbecue, Oleander Drive Saturdays: 9 AM to 4 PM - Monkey Junction K-Mart Aluminum beverage cans, glass food and beverage containers, plastic soda pop bottles and milk jugs, and newspapers are accepted for recycling. For assistance or additional informa- tion, please call 3414373. During 1990, the program collected over 145 tons of material for recycling. It is expected that in excess of 300 tons will be recovered during the first fiscal year of operation. The county is currently studying options to boost recycling. These options include O permanent or semi -permanent drop-off sites and a post -collection facility for the processing 0of raw garbage for recyclable materials. The county is developing or has in -place programs to handle waste -oil, car batteries, household batteries, used appliances, and scrap tires. Waste -to -Energy Conversion The county has constructed a 450 ton -per -day waste -to -energy facility that bums waste and converts the heat to steam. The steam is used both to generate electricity for sale to Carolina Power and Light and to sell to a local industry. The county's waste -to -energy facility reduces typical waste volume by 85% through incineration. This represents a tremendous reduction in the need for landfill space. Landfill: The county, sinceNovember 1981, has been disposing of waste in its state-of-the-art landfill. This landfill presently is composed of three different cells, with each cell being sealed on the bottom, sides, and top with several layers of thick plastic to prevent leakage. The three existing cells occupy approximately 31 acres of land. A fourth cell is being designed for construction. The landfill facility can eventually be used as a park, once closed. ail 59 New Hanover County CAPITAL PROJECTS New Hanover County continues to construct sewer lines to the populated areas of the county. During FY 1991 over $4 million was expended for this system that will help protect the water supply and the beauty of our sounds. The sewer system, when complete, is expected to provide service to all areas of the District. Construction of the sewer system was started in 1984. The first phase was completed in 1990 at a cost of $35,035,549. This phase consisted of major trunk lines and collection systems to serve approximately 6,000 custom- ers. In addition, construction to expand the treatment plant was completed in this phase. Phase II construction was started in 1989 and is expected to be completed in 1992 at a cost of approximately $20,000,000. The number of customers to be served is estimated at 2,500. Construction of the sewer system beyond Phase 11 will be completed as funding becomes available. Effective July 1,1989, the airport became The New Hanover County Airport Authority. It will still be necessary for the county to help fund the airport's capital improvements and subsidize operations in the years ahead, but it is hoped that it will beat a lower level. Anew airport terminal building was opened September 15,1990. The new terminal is over 88,000 square feet, more than three times larger than the old terminal. In other areas, the county completed construction of a substance abuse facility for the Regional Mental Health Agency at a cost of $1,064,905, and a new training area for the nursing program of the local community college at a cost of $211,179. Construction and renovation of the county's Museum and Resource Recovery Facilities are continuing, with both scheduled for completion in calendar year 1991. Capital Projects: Substance Abuse Facility Capital Project - To account for the financing and construction of a detoxification center as part of the Southeastern Center. A state grant and a loan from The New Hanover Regional Medical Center provides the financing. Parks & Recreation Facility Bonds Capital Project - To account for the financing and construction of a senior citizens center and the purchase and development of land for parks. General obligation bonds provide financing. Branch Library Capital Project - To account for the financing and construction of a branch library. General Fund revenues will provide the financing. Parks Capital Projects- To account for the financing and construction of parks. Countyand City of Wilmington general fund revenues provide the financing. Museum Expansion Capital Project - To account for the financing, renovation, and expansion of the county's museum. Bond proceeds provide financing. 60 0.0 HI N a Health Department Capital Project - To account for the financing and renovation of the existing Health Department facilities. County one-half cent sales tax provides the financing. Courthouse Renovation Phase 3 Capital Project - To account for the financing and renovation of thebasement level in the County Courthouse. General Fund revenues provide the financing. CFCC Nursing Facility Capital Project - To account for the financing and renovation of the upper level of the EMS building to provide classrooms for nursing instruction by the local community college. General Fund revenues provide the financing. 61 , ,;_ - I-.-- - - , " , � ", - , - - -- � .,�,-, � ,T�, , �, - , } ` 7 , I I , '' _ . . , � " .- -.111, , , . J , t i i -_I-_f -.-, , r.-_ ,f ,rr , '.ems I tI 2 T5 1i -lL � �.,�. - . . �. - ' .�1_ ,A. 0 I --)"-,�,-•`, t I ,. - .,t , - y 1 ` � - ". ._-_; 1-. _.1",",�.-'. .,.--i L'�,V '' ,-i _� " - . , _ �I. 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I ,:_i::�: "I ,.-� , , -- .. .-- , - 4, �_ � , , ': ,��. 1, , � - - I - --- i I . � "I , ;" " , , -� , " ,�,�'; , - - i " -,. , " � �. .. , " ", - . , - ,,,`,� ; � .1 I - - - .- ,� -,�. , � ,, -i', . �. _. — i,l , ,; , . _� ,., - , ,-; -, - -- - .� " : , � � ' � , . - , , � �, `� ,7 4 , , _ - .�^, _, ,,._ _ � � � ,',7, ,' , ,. I , - , - _ _� _ , . — I In 1 I CAPE FEAR MEMORIAL HOSPITAL 5301 Wrightsville Avenue Telephone: (919) 395-8100 Services: Cape Fear Memorial Hospital is a 142-bed, private non-profit, acute care hospital located at 5301 Wrightsville Avenue. The hospital offers a comprehensive range of ambulatory, medical, and surgical services, including the Emergency Center which is staffed by emer- gency medical physicians 24 hours a day. With a medical staff of 189 specialists and general practice physicians, Cape Fear Memorial Hospital serves a variety of community healthcare needs. Cape Fear Memorial Hospital is accredited by the Joint Commission on Accredita- tion of Healthcare Organizations. Thehospital's specialtyunits include: Ambulatory Surgery,Endoscopy, theFamilyBirthing Centers, Intensive Care, Physical Therapy, and Occupational Rehabilitation. Future Plans: An $8.5 million renovation and expansion project is currentlyunderway which will provide much needed space for the laboratory, pharmacy, radiology, ambulatory surgery, special medical testing, and admitting. 'Project 90" will create additional space for nursing services, a board room, and educational conference rooms, increasing the hospital's physi- cal space by one-half. Construction will begin in December on a free-standing unit that will house Magnetic Resonance Imaging (MRI) and CT Scanning Units. Completion is expected in six months. Further expansions in Obstetrics/Gynecology are scheduled. NEW HANOVER REGIONAL MEDICAL CENTER South Seventeenth Street Telephone: (919) 343-7000 Service Area: The New Hanover Regional Medical Center is a county -owned regional tertiary care hospital which serves a seven -county area in southeastern North Carolina. These counties include New Hanover, Pender, Bladen, Columbus, Duplin, Brunswick, and Onslow. Approximately45% of all inpatients come from outside New Hanover County. Licensed by the state for 568 beds, it is presently operating at a 443-bed level. 63 County -Wide Regional Facilities: Special units include a 10-bed neo-natal intensive care unit, 3 intensive care units, and a coronary care unit. Other units are Obstetrics/Gynecology, Pediatrics, Medical/Surgical, Ambulatory Surgery, Endoscopy, Psychiatry, and a 24-hour fully staffed Emergency Treatment Center. The Emergency Treatment Center, a state designated Regional Trauma Center (one of eight), is the fourth busiest in North Carolina. Out -patient diagnostic and treatment services, and cardiovascular services are also available. The Hospital complex on South 17th Street includes the main building, an Area Health Education Center (AHEC) affiliated with the University of North Carolina School of Medicine, and a staff residence facility for the residents who are participating in the various AHEC 3-5 year medical residency programs. Active medical staff members number 297. They are supported by the efforts of approxi- mately 2,000 other staff members. Future Plans: Projects currently under implementation include expansion of the psychiatric facility; constructionoffouradditional operatingrooms; and development of GlenMeadePlaza into an outpatient diagnostic center. SOUTHEASTERN CENTER FOR MENTAL HEALTH, DEVELOPMENTAL DISABILITY, AND SUBSTANCE ABUSE SERVICES 2023 South 17th Street Telephone: (919) 251-6440 Service Area: Serving Brunswick, New Hanover, and Pender Counties. The respective centers in Bolivia, Wilmington, and Burgaw provide additional agency contact assistance. Brunswick - Bolivia, N.C. Brunswick Center Brunswick County Government Complex 253-4485 In Q New Hanover - Wilmington, N.C. New Hanover Center 2023 South 17th Street 251-6440 New Hanover - Wilmington, N.C. Substance Abuse Treatment Center 2023 South 17th Street 251-6530 New Hanover - Wilmington, N.C. Special Youth Services 18 South 16th Street 251-6580 New Hanover - Wilmington, N.C. Ocean House, 20 South 16th Street O 251-6590 New Hanover - Wilmington, N.C. �y ADAP, PACT Services (�1 16 South 16th Street 251-6570 T3 New Hanover - Wilmington, N.C. Employee Assistance Office 2505 South 17th Street 452-0035 Pender - Burgaw, N.C. Campbell Street 259-5476 Southeastern Center for Mental Health, Developmental Disabilities, and Substance Abuse Services is a non-profit public agency that serves the residents of Brunswick, New Hanover, and Pender counties. Southeastern was established by the respective Boards of County Commissioners and operates under the area mental health, developmental disabilities, substance abuse authority known as the Area Board under North Carolina General Statute 12C-116-120. It is one of 41 area programs licensed and certified through the Division of MHDDSA, North Carolina Department of Human Resources. O 65 L) County -Wide Regional Confidentiality: All information is maintained with strict confidentiality. No information is released without the written permission of the client or parent/guardian unless it is in compliance with federal and/or state confidentiality law. Mental Health Services: Mental Health Services are available to adults and children. Persons are usually referred for problems such as anxiety, depression, behavior problems, or long-term psychiatric disor- ders and short-term crisis intervention. Southeastern provides outpatient, day/evening, residential, and 24-hour emergency services. Persons in need of hospitalization are referred to The Oaks at New Hanover Regional Medical Center, state or regional psychiatric hospitals, or private psychiatric hospitals. Inpatient services for adolescents are available at The Oaks and Brunswick Hospital, Supply, N.C. Children & Youth - Services are available for children and adolescents up to the age of 18. Referral problems include school problems, hyperactivity behavioral, and emotional prob- lems relating to life events. Services include: Outpatient - Individual, group and family therapy; case management; psychiatric evaluations; psychological testing; and parenting classes. Early Intervention - Preschool Enrichment Program -a therapeutic classroom for children 3-6 years of age; consultation and training for area day care staff and preschool professionals, and parent training classes. Residential - Therapeutic foster homes; and referrals to residential programs throughout the state. Special Youth Services - This is a special program for children and youth under the age of 18 who have a history of severe behavior problems. Services include case management; outpatient individual, group, and family therapy; psychological testing; school consulta- tions; group home; and therapeutic and professional parenting homes. Adult/Geriatric - Offers a continuum of services designed to address treatment, educa- tional, and habilitative needs. Outpatient - Individual therapy; family therapy; group therapy; support groups; Coastal Tri County Alliance for the Mentally III; case management; Cherry Hospital liaison; psychiatric evaluation, psychological testing; and medication management. 0 Partial Hospitalization - Crisis stabilization services as an alternative to f hospitalization. Available 4 hours a day, 5 days a week; individual and group U therapy; medication management and administration; and recreation and craft activities. Ocean House - A psychosocial rehabilitation program for adults 18-40 years of age with severe and persistent mental illness. Available 6 hours a day, 5 days a week; activities include educational (GED) and prevocational training; nutrition and preventive health counseling; independent living skills; prevocational skills; development of social skills, peer relationships, and peer group support; supported employment, family and education; and outreach and tracking. Residential Services - Supervised apartment living for 24 adults with severe and persistent mental illness; and supervised independent living in licensed private homes. ` Geriatric Services - Persons 60 years and older receive outpatient evaluation, counseling, and partial hospitalization services. In -home clinical evaluations are 0 O available for persons who are homebound and for residents of residential care f acilities for the elderly. Forensic Services - Include crisis intervention: individual, group, and family counseling; and referral services to incarcerated individuals, parolees, and probationers. Consultation and education services offered in the tri-county area include forensic screening for the capacity to stand trial and other court -ordered evaluations. Outpatient commitment coordination provides liaison, follow-up, and case management services for clients commit- ted for treatment at Southeastern Center. Emergency Services - Emergency services are available 24 hours a day, 7 days a week. a During office hours, individuals in need of immediate services may be seen at either of the Centers in New Hanover, Brunswick, or Pender Counties. After normal work hours, individuals may receive services through the Emergency Room at New Hanover Regional Medical Center, or through calling Crisis Line at 763-3695 or 1-800-672-2903. Southeastern staff maintain liaison with the emergency rooms of all area hospitals. Developmental Disabilities Services: Developmental Disabilities Services provides a comprehensive array of services forchildren and adults with developmental disabilities including case management, day and residential opportunities. 67 County -wide Regional Outpatient - Diagnostic assessment and evaluation of skills and abilities; psychiatric and medication evaluation; individual, group and family therapy; and case management. Adult Developmental Activity Program (ADAP) - This is for clients whose physical and/ or mental limitations prevent independent living and competitive employment, available 5 days a week with training in self-help and communications skills; community living and leisure time skills; social and prevocational adjustment; and functional academics. Parents and Children Together (PACT) -Home-based, early intervention program serving at -risk and developmentally delayed children from birth through 3 years of age. Community Alternatives Program - Case management and in -home support services for children and adults who would otherwise require institutional care. Residential Services - Group homes in New Hanover and Brunswick Counties for adults with developmental disabilities, and specialized foster homes for children in cooperation with the local Departments of Social Services. Contracted Services: Southeastern provides a number of services through contracted agreements with local agencies and organizations. Brunswick Interagency Program - ADAP services for Brunswick County. Located on the Brunswick Community College campus in Supply. Telephone: 343-0203. New Hanover Workshop, Inc. - Vocational training, adult basic education, personal and social adjustment. Telephone: 763-3424. Child Development Center - Preschool developmental day program for children 2 to 5 years of age, in preparation.for public school special education classes. Telephone: 763-6879. United Cerebral Palsy of North Carolina, Inc. - Children 18 months - 5 years of age with physical handicaps are prepared for entry into public school special education classes. Telephone: 762-7222. Cape Fear Respite Home - A 5-bed residential service designed to provide temporary relief (up to 30 days) to families of mentally retarded/developmentally disabled persons from the age of 6 months. Telephone: 343-1884. Substance Abuse Services: Services are designed to provide education, prevention, intervention, and treatment to substance abusers of all ages, family members, and other involved persons whose lives have been affected by substance abuse. 68 I Treatment Services to Individuals - Outpatient counseling; outpatient detox; referrals for inpatient treatment; and referrals to appropriate self-help groups. (� Treatment Services to Groups - Adult Children of Alcoholics (ACOA); Pre -adolescent Children of Alcoholics; Sexual Trauma Group (adult victims of incest); Substance Abusers Treatment Group; and group counseling for spouses, roommates, or significant others of substance abusers. Treatment Services to Families - Education, intervention, treatment through individual counseling/therapy sessions, and single and multi -family groups. Court -Related Services - Persons are referred by the Courts for substance abuse related offenses. DWI Assessments determine to what extent services are needed. The Assessormakesreferralsto Alcoholand DrugEducationTraffic School (ADETS), a 10-hour course for first-time offenders of the Safe Roads Act. Substance Abuse Treatment Group for those persons in need of substance abuse counseling. Residential Services - A 20-bed medical non -hospital intervention facility for Q persons in need of 24-hour medical supervision while withdrawing from alcohol or other drugs before beginning other services. Community Services - Employee Assistance Program (EAP) - screening assess- ment services to employees of area businesses, industries, and governmental agencies under contract with SEC. Consultation/education services are provided upon request to community and civic organizations, businesses, and schools. Separate, non -clinical screening office location encourages employee- access and use. Contracted Services: Southeastern provides a number of services through contractual agreements with local agencies and organizations. Cape Fear Substance Abuse Center - Provides treatment for individuals whose primary drug use involves drugs other than alcohol. CFSAC also operates a 24-hour toll -free Crisis Line and Open House, a temporary shelter for youth. SENCland Alumni Association -Provides two residential facilities: Stepping Stone Manor - long-term (6 months or less) halfway house for treatment services for males. Pathway - long-term (6 months or less) treatment for females. O Li 69 LJ County -wide Regional Rates: Clients are responsible for their fees, which may be adjusted according to ability to pay. Medicaid, Medicare, and private insurance is accepted. No one is denied service due to inability to pay. Personnel: Southeastern has 150 staff positions with an average active caseload of 2,700. CAPE FEAR SUBSTANCE ABUSE CENTER, INC. 721 Market Street Telephone: (919) 762-5333 The Cape Fear Substance Abuse Center is a private non-profit corporation with some services offered as part of a contract with Southeastern Center for Mental Health, Develop- mental Disabilities, and Substance Abuse Services. The agency provides services to residents of Pender, Brunswick, and New Hanover Counties. Services: Prevention/Education - "Life skills" education, substance abuse information/workshops, school -based and community -based primary prevention/education services, New Games activities, and Outdoors Adventure Program (New Horizons Ropes Course). Treatment Alternatives to Street Crime (TASC) - Serves as a liaison between Referral Agents (Criminal Justice System, Employers, Social Service Agencies, etc.) and drug treat- ment facilities; conducts drug testing services; provides assessment services for determining drug abuse, offers reporting to Referral Agents on individual's progress in drug monitoring program or drug treatment. Drug Treatment and Evaluation - Outpatient drug treatment services for adults, adoles- cents, and their families; medical detoxification services with HIV testing and counseling for program clients; intensive adult program; aftercare services; family education. Rape Crisis Center - Provides crisis intervention, advocacy, education, and information/ referral for victims of rape and sexual assault. Volunteer training program. New Hanover and Pender Counties. 70 Intervention Services - Crisis Line/Open House - is a daily 24 hour facility located at 415 Grace Street offering crisis intervention and information/referral telephone and walk-in services. Theprogramprovides: temporary shelter foryouth between the ages of 10 through 17; contact number for domestic violence, emergency food, Southeastern Center, walk-in pregnancy testing; community resource information; and volunteer training. THE WILMINGTON TREATMENT CENTER 2520 Troy Drive n Telephone: (919) 762-2727 t The Wilmington Treatment Center is a specialized inpatient treatment hospital and day hospital/intensive outpatient treatment facility for alcoholism and drug addiction. It treats noboth adolescents and adults. NEW HANOVER COUNTY BOARD OF EDUCATION Superintendent of Schools 1802 South 15th Street Telephone: (919) 763-5431 The New Hanover County School District comprises the entire county. There is not a separate school district for the area within the Wilmington city limits. New Hanover County is responsible for the building needs of the schools (with some assistance from the state) and the related bonded debtof theBoard of Education. Inaddition, New Hanover County allocates funds for some school personnel and operating expenses. The county does not influence the operations of the Board of Education and the Board is not accountable to the county for its fiscal matters beyond the county's appropriation. The Board of Education prepares a separate operating budget document, which sets forth the Board's spending plan. For theyear 1990-91, aprojected total of 19,288 studentswill be taughtby 785 teachers within the public school system. The schools that will operate during the 1990-91 school year are Olisted in the following table. �l 71 County -{Vide Regional Table 13a New Hanover County Schools Elementary Schools (located within Wilmington Corporate Limits) School Built Renov Enrollment/ Capacity Facilities* Alderman, Edwin A. 1963/75 396/ 467 CAGM/15 AC Blount, William H. 1951/53 352/ 467 LCAGM/6 AC Forest Hills 1926/42/54 352/ 380 CAM/5.5 AC Gregory 1937/54/62 682/ 441 CAM/7 AC Howe, Mary W. 1963 264/ 209 CM/55 AC Johnson, Dorothy B. 1985 440/ 442 CM/31 AC Pine Valley 1969/75 506/ 528 CAGM/15 AC Roe, J.C. 1955/56/63/69 264/ 188 CAGM/12 AC Snipes, Annie H. 1942/52/56/63 748/ 642 GCMABS/6.5 AC Sunset Park 1954/69 440/ 414 CAM/6 AC Winter Park 1926/42/56 440/ 480 LCAM/5 AC 'Legend: A -Auditorium B-Music Room C-Cafeteria G-Gymnasium Facility M-Media Center S-Shop 72 ................. C70 M C771 C777 C7� C= C= County -wide Regional Table 13b New Hanover County Schools Elementary Schools (located outside of Wilmington Corp. Limits) School Built Renov Enrollment/ Capacity *Facilities Bellamy, Heyward C. 1984/85 462/ 473 CM Blair, John T. 1969/75 506/ 599 CMG/15 AC Bradley Creek 1985 440/ 546 CM/19 AC Carolina Beach 1938/40/43/ 53/75/82/ 87/89 440/ 445 CM/5.3 AC College Park 1964/67/69 528/ 550 CM/15.7 AC Ogden 1959/67/ 396/ 488 CAGM/10 AC 69/75 Williams, Mary C. 1976 528/ 461 CM/18.9 AC Wrightsboro 1926/53/63/68 462/541 LCAM/9 AC Wrightsville Beach 1953/62/70 154/ 148 CAGM/5.8 AC *Legend: A -Auditorium &Music Room C-Cafeteria G-Gymnasium Facility M-Media Center S-Shop 74 00n 0 .V—hif r1Og i Ogden ,1" 9 r ^ is r1G1'REE.GI{i LSUND r� � blaw.l,u`ea / of Inset Con \�^ ' brie Beach VVRIGH'CSVILL EACH �. eradle�t/�, A . �\ r I, { i Couliwe Peak / da i( 1f '1 I % CAROUNA BEACH i' iol'ina Beach �t KUREBEACH 1 V ift New Hanover County Elementary Schools 75 county -wide Regional Table 13c New Hanover County Schools Middle Schools School Built Enrollment/ Renov Capacity *Facilities Myrtle Grove 1988 858/ 736 GCMABS/26 AC Noble, M.C.S. 1970 594/ 736 GCMABS/20.8 AC Roland-Grise 1960 814/ 847 GCMABS/25 AC Trask, Emma B. 1976/90/91 814/ 855 GCMABS/30 AC Virgo, D.C. . 1964/89 638/ 540 GCMABS/5.2 AC Williston 1942/53/69/75 814/ 706 GCMABS/21S AC *Legend. A -Auditorium &Music Room C-Cafeteria G-Gymnasium Facility M-Media Center S-Shop 76 I I 0 0 0 qL o 0 0 XxAl le 7ISULM) -ounty 5 77 County -Wide Regional Table 13d New Hanover County Schools High Schools Built Enrollment/ School Renov Capacity Hoggard, John T. Lakeside Laney, Emsley A. New Hanover *Legend: A -Auditorium G-Gymnasium Facility *Facilities 1967/69/70/87 1500/1840 GCMABS/67AC 1942/52 320/ 312 GCMABS/19.8 AC 1976/88 1700/1918 GCMABS/50 AC 1920/25/40/46/ 54/60's 1940/1578 GCMABS/10 AC &Music Room M-Media Center C-Cafeteria S-Shop New additions have opened in the past year at D.C. Virgo Middle and Emma B. Trask Middle schools. A new ten classroom addition will open in the fall of 1991 at M.C.S. Noble Middle School. 78 c � � o °� ,.�, � �� U o, �� I� L=.� C'' � � C J L'�7 C� C� C.� C7 C� C� � C� L7 Cam. L�"7�� a O CAPE FEAR COMMUNITY COLLEGE 411 North Front Street (919)343-0418 n As a two-year public institution of higher education, Cape Fear Community College (CFCC) offers programs of learning to adults in general education, vocational, technical and industrial training, and college -level academic studies. During the 1989-90 school year,1,246 full-time and 1,376 part-time curriculum students, and 7,000 continuing education students were enrolled. The majority of these students commute from New Hanover and Pender Counties. The school operates year-round on the quarter system, Monday through Friday from 8:00 a.m. to 10:00 p.m., and Saturday from 9:00 a.m. to 2:00 p.m. f 1 Facilities: CFCC's physical plant, located on the east bank of the Cape Fear River in downtown J ' Wilmington, consists of three main buildings: 1. A four-story administration/shop/lab building; 0 2. Aseven-story facility housing classrooms, a40,000volume and 650periodi- cal library, laboratories, and a student activity area; and 3. A shop -classroom complex containing two five -ton overhead cranes. 00 Additional facilities are: 4. Abuilding (922 North Front Street) owned byNew Hanover County which D houses the Electronics and Instrumentation programs; 5. A building (216 North Second Street) owned by New Hanover County which houses the Associate Degree Nursing Program; and {� 6. A one-story administration/classroom/shop building built on an 11 acre u site in the Pender County Industrial Park in Burgaw. This facility will serve as a satellite campus for Pender County. n In all, there are 56 classrooms and 51 lab/shops. Faculty: To teach the 2,622 curriculum students, there are 71 full-time and 50 part-time faculty members. Part-time faculty, who teach the continuing education courses, number more than 500. This number will vary on a quarter -by -quarter basis, depending on the needs of the u community. Curriculum: This institution provides technical, trade, and general education curriculum programs as well as vocational courses. These are also offered in extension to fill the needs of the area's businesses and industries. O 80 ft Future Plans: CFCC's Board of Trustees are developing a strategic plan for the next decade. A facilities master plan will be developed as a product of the strategic plan. UNIVERSITY OF NORTH CAROLINA AT WILMINGTON 601 South College Road Telephone: 395-3000 QServices: The University of North Carolina at Wilmington (UNCW) is a public comprehensive n O educational institution, founded as Wilmington College in 1947. It became the sixth campus jin the UNC system in 1969 and is now the second fastest growing university in the 16-campus UNC system. nWith a faculty of 440, organized into the College of Arts and Sciences, the Cameron School �J of Business Administration, the School of Education, and the School of Nursing, the University offers over 7,000 curriculum students the following undergraduate, pre-profes- ") sional, and graduate programs. Undergraduate Programs Q Accountancy Marketing Anthropology Mathematics Art Medical Technology Biology Middle Grades Education Business Management Music Chemistry Nursing Computer Science Parks and Recreation Mgmt. u Criminal Justice Philosophy and Religion Drama Health & Physical Education Economics Physics Elementary Education Political Science English Psychology Environmental Studies Social Science Finance Social Work French Sociology w O Geography Spanish 81 Geology History Marine Biology Pre -Professional Programs Pre -Agriculture Pre -Dentistry Pre -Law Graduate Programs Biological Sciences Biology Bio Oceanography Coastal Biology Marine Biology Business Management and Administration Chemistry Education Administration Early Childhood Education Intermediate Education Reading Education Special Education Supervision Special Education Speech Communication Pre -Medicine Pre -Optometry Pre -Veterinary Medicine English Geology History Mathematics UNCW offers evening classes and two 4-week summer terms. In addition to the regular curriculum courses, the Office of Special Programs offers a variety of seminars, short courses, and workshops for continuing education credit or for personal enrichment. Facilities: The University first moved to itscurrent site onCollege Road in 1961, whenit occupied three buildings. Now there are 66 buildings on its 661-acre tract. In 5 residence halls and 28 apartmentbuildings,1,956 students live on campus. AUniversityUnion, University Center, and Student Support Services Building provide for the needs of resident and commuting students, and are used occasionally by the general public. 00 0 II 15 ill Four of the University's major facilities are available for use by the general public: Kenan Auditorium (1,000 seats), Trask Coliseum (6,000 seats), Randall Library (the regional Federal Document Depository), and the Madeline Suite in Wagoner Hall, the University Dining Hall. O 11 I 0 0 82 0 K Kenan Auditorium is used for concerts, theatre productions, lectures and public meetings. Its use is obtained by calling Kenan Auditorium directly. Trask Coliseum is used for exhibitions and larger shows as well as athletic n events. Arrangements for its use are made by contacting the Coliseum 1 office. Randall Library is available to the public forresearch, and a temporary card a for county residents to borrow materials can be obtained upon the payment of a nominal fee. Madeline Suite is available for meetings which are medium in size (no more than 90-100 people) and involves food service. Center for Business and Economics Services OCameron School of Business Administration The University of North Carolina at Wilmington The Center for Business and Economics Services conducts research and sponsors seminars to provide technical assistance in regional development and to prepare individuals to develop further their managerial, technical, and personal capabilities. The offices are in Cameron Hall 121 on the UNC Wilmington campus. The center maintains a data base to monitor and analyze business and economic trends and conditions. In addition to selected state and national data, the database contains information on a variety of measures of economic activity in 34 counties in Eastern North Carolina for the period January 1982 to the present. Index measures of the current level of overall economic activity inBrunswick,New Hanover, and Pender Counties are also included in thedata base. These index measures were developed by Dr. Claude Farrell and Dr. William W. Hall, Jr. Local economic development organizations often refer clients to the center for historical and current information on economic activity. Except in unusual circumstances, this service is provided at no cost. The center publishes the Carolina Coast Business Review twice a year. This publication contains articles on faculty research on business and economic issues. Articles on trends in local and national economic activity are included in each issue. This publication is available on request and at no cost. The center conducts specialized research projects on the local economy. Most of this research Ohas been contracts to conduct economic impact studies. 83 The center works with the UNCW Office of Special Programsinthe scheduling and staff- ing of some of the continuing education and professional development programs offered to residents of SoutheasternNorth Carolina. Emphasis has been placed on programs cov- ering basic economics concepts for area school teachers. The center serves as a clearinghouse to iden- tify speakers for meetings of area civic and professional organizations. For additional information, contact the Cen- ter Director, Dr. William W. Hall, Jr. at 919/ 395-3419. NEW HANOVER COUNTY JUDICIAL BUILDING Fourth and Princess Streets The New Hanover County Judicial Building, located at Fourth and Princess Streets, was opened in 1983 to house functions formerly located in the old (1892) New Hanover County Court House on Third Street and the Counthouse Annex (1924). The new judicial building is a wing of the courthouse annex. The annex was completely renovated and reopened in 1984. In addition to eight court rooms and offices for resident judges and their staffs, this facil- ity has offices for the countyRegister of Deeds, Sheriffs Department Court Bailiffs, District Attorney, Clerk of Superior Court, and Juve- nile Court Services. The New Hanover County Law Library is also located here. Because of the high quality of the new Judi- cial Building and renovated Courthouse 84 Annex, courtroom facilities are often used by the United States Government and the State of North Carolina for court and commission hearings. The Grand Jury Room is utilized for small hearings and dispositions. The largestof the courtrooms,DistrictCourtRoom #317, holds approximately 350 people. At times it is also used forcityand countypublic meetings other than court proceedings. The Clerk of Superior Court schedules day use of any part of the judicial buildings. Evening uses are arranged by the County Commis- sioners' office. The Judicial Building is fully utilized, and more space is sought for agencies which sup- port court functions. The 1892 Court House was renovated by the county at a cost of $1.3 million and was re -opened in 1988. The County Commissioners hold regular meet- ings in the Assembly Room which is also available for use bycommunity groups. Visi- tor information and offices for the Conven- tion and Visitors Bureau, as well as Keep America Beautiful are located in the build- ing. The lower level also houses the Board of Elections and the Vital Records section of the Registrar's office. The state pays the county a Facility Fee for every court case which is handled by this facility. Cases for Superior Court, District Court, and Juvenile Court are regularly heard here. Court rooms are specified for use as follows: Court Rooms Type Number Superior Court 3 District Court 4 Juvenile Court 1 o° 0 I 0 I 0 0 I I 0 0 I a a jo 0 0 I I 0 CLERK OF COURT 314 Princess Street Telephone: (919) 341-4430 The Clerk of Superior Court is charged with the duties of record keeper, comptroller, and Ex-OfficioJudgeofProbate. Asrecordkeeper, the clerk is responsible for keeping accurate records of all court proceedings including civil district, lawsuits, small claims, personal injury, and criminal. As comptroller, the clerk oversees the receipt, payment, and dis- tribution of all money, i.e., fines, fees, child support, etc. As Ex-Officio Judge of Probate, the clerk oversees probate proceedings, ap- points administrators for estates, and reviews the executors performance of duties. The clerk is also responsible for supervising staff and operations of the judicial building. DISTRICT ATTORNEY 314 Princess Street Telephone: (919) 3414510 New Hanover County makes a contribution to the District Attorney's Office to help its operation run more efficiently. The District Attorney is responsible for preparing the trial dockets and prosecuting, in the name of the state, all criminal actions requiring pros- ecution in the Superior and District Courts of his district. The District Attorney also repre- sents the state in juvenile cases (when juve- nile is represented by an attorney). REGISTER OF DEEDS for citizens of the county, including records of births, deaths, marriages, businesses, land, and property transactions. BOARD OF ELECTIONS 24 North Third Street Telephone: (919) 341-4060 The New Hanover County Board of Elections is responsible for supervising voter registra- tion and conducting all elections including party primaries, general elections, and refer- endums held within the county. The office also conducts three municipal elections. All candidate filings and auditing of candidate's campaign reports are conducted by the Board's office. The Board of Elections must establish election precincts, appoint and train election officials for each precinct, and train all registration commissioners. The Board investigates any local voting irregularity, contracts for printing of ballots, keeps check on voting equipment to see that it performs properly, provides adequate public notice of all elections, and issues certificates of elec- tions. CAPE FEAR COUNCIL OF GOVERNMENTS Cotton Exchange Telephone: (919) 763-0191 314 Princess Street Telephone: (919) 3414530 The Cape Fear Council of Governments (COG) is a regional planning agency which The Register of Deeds is an elected position services local governments in Brunswick, Qresponsible formaintaining accurate records ColumbusNewHanover, and PenderCoun- 85 VVITMWIMMII 0 0 ties. The COG plans and administers a vari- Rates: ety of federal, state, and local programs un- der the direction of locally elected officials Rates - Not applicable. representing member governments. Services: Among the programs planned and adminis- tered: Emergency Medical Services, Economic Development, Area Agency on Aging, and the Job Training Partnership Act programs. The COG also supports the region's indus- trial and business interest. The benefit to business and industry comes through the COG'sgrants Administration/Management of programs whereby local governments are assisted in their effort to improve their infra- structure (water, sewer, highways, and other public facilities) in an effort to retain and expand additional business and industryand to attract new firms. In addition, COG staff provide management services to local governments by preparing local zoning ordinances, position classifica- tion and pay plans, and other special projects as requested. Service Area: The Cape Fear Council of Governments ser- vices Brunswick, Columbus, New Hanover, and Pender Counties and approximately thirty municipalities within their boundaries. Office Hours: The Council of Governments office is open from 8:30 a.m. to 5:00 p.m., Monday through Friday. Facilities: The COG has a small conference room which seats about 10 to 12 people. Handicap access is lacking which is one reason COG is mov- ing to the new Chamber of Commercebuild- ing. The COG is presently located in the Cotton Exchange, but will move into the new Cham- ber of Commerce building in September, 1991. The Chamber of Commerce building will be located on a lot next to the Conven- tion Center on Nutt Street. Personnel: The COG has 12 full-time employees. Future Plans: By the mid 1990's, the COG will establish a computerized regional data center. The cen- ter will provide up-to-date socio-economic data to local governments, economic devel- opers, private consultants, and other depart- ment interests. 0 In u I I LI is I 0 O U 86 0 I I 0 U.S. ARMY CORPS OF ENGINEERS 69 Darlington Avenue Telephone (919) 251-4505 WrIAH VGTON DISTRICT The U.S. Army Corps of Engineers, Wilmington District, is primarily a civil works District encompassing more than 53,000 square miles and covering six riverbasins inNorth Carolina and southern Virginia. The Wilmington District's primary responsibilities are planning, design, and construction of water resource projects, and the maintenance, operation, and management of completed projects. It also includes regulatory functions for protection of the nation's wetlands and waterways. The District has a critical Emergency Management Mission, which includes major responsibilities in the Natural Disaster Program and National Emergency Program. DServices: no L9 Beach Erosion and Shore Protection Navigation Improvement Flood Control Recreation Planning and Design for Water Resource Projects Defense Environmental Restoration Program . Hurricane Evacuation Port Planning and Design Hydroelectric Power Mobilization Planning JPersonnel: 0 0 III 475 employees UNITED STATES COAST GUARD MARINE SAFETY OFFICE WILMINGTON 272 North Front Street Telephone: (919) 343-4881 The Coast Guard Marine Inspection Office was established in Wilmington on January 1, 1957. After a variety of primary mission adjustment, personnel changes, and physical relocations, theMarine Inspection Office became a fully functional Marine Safety Office. The Marine Safety Office is now located in the old Efirds Department Store building at Front and 0 87 County -Wide Regional Grace Streets. Within the confines of the building and under the command of the MSO is located the Operations Department, Captain of the Port, Marine Investigations, Readiness Planning, and Health Services Clinic. The organization chart identifies command level, administrative, and departmental breakdown of MSO Wilmington. Service Area: Thearea of responsibility for the Coast Guard Marine Safety Office Wilmington extends from Portsmouth Island on the outer banks along the coast to the South Carolina border and includes all but the northernmost northeast inland North Carolina. Office Hours: The office maintains a normal workweekof Monday through Friday from 7:30 a.m. until4:00 p.m. However, on weekends and nights there is a duty section on call for responding to emergencies. Port Operations Department Responsibilities: The Port Operations Department is responsible for those functions relating to the safety of the port and commercial vessels, response to emergencies and pollution incidents within the zone, and maintenance support. Missions include harbor and waterfront patrols by both small boat and vehicle, vessel escorts, cargo transfer monitors at three port locations: Morehead City, Military Ocean Terminal Sunny Point, and the State Ports at Wilmington, foreign vessel examinations, shipboard boardings, waterfront facility inspection, explosive loading supervision, inspections in conjunction with hot work permits, investigation of oil and hazardous substance spills, maintenance and operation of small boats, vehicles, training in the use of small arms, and the establishment and enforcement of security and safetyzones. Located adjacent to the Wilmington Hilton is the Coast Guard Moorings. The Moorings are used for visiting Coast Guard ships and other vessels when permits are granted. Investigation and Inspection Deparbnent Responsibilities: The Investigation and Inspection Department is responsible for commercial vessel safety within the MSO Wilmington's Zone through the administration of preventative inspection and followup investigation programs which support maritime safety. The Investigation and Inspection Department conducts scheduled and random visual examinations of a vessel's material condition and equipment to ensure compliance with regulations. This department also conducts review and oversight of new vessel construction, followup on marine casual- ties, violation of federal maritime law, pollution investigations, and other violations related to dangerous cargo and navigation safety. Another vital portion of the department deals with inspection of facilities which manufacture Coast Guard life saving equipment. In the performance of its duties, the department issues Certificates of Inspection and other documentation 88 Readiness Department Responsibilities: aThe Readiness Department is responsible for the development and maintenance of all MSO military readiness plans. The Chief of this department plans and coordinates all military readiness exercises and oversees augmentation and mobilization training of reservists assigned to MSO Wilmington. Medical Department Responsibilities: The Medical Department is responsible for the administration, supervision, and provision of health services to MSO personnel, area commands, and other beneficiaries provided for by law and Coast Guard directives. Future Plans: a There are currently no plans to expand the scope of operation of the MSO beyond current tasking. However, with the rich history of Coast Guard Cutters operating from the Wilmington port, the probability is high for having one or more ships assigned in the future Oat the Coast Guard Moorings. It Ell a K rim COMMANDING OFFICER Executive Officer Investigation/ I I Port Inspection Operations Administrative Staff Readiness ■ I Medical United States Coast Guard Marine Safety Office Wilmington Organizational Chart 89 L'� U O UNITED STATES POSTAL SERVICE Main Office:152 North Front Street Telephone: (919) 762-3700 U The U.S. Postal Service serves the public through the following locations: U • Main Post Office -152 North Front Street Mon -Fri 8:30 a.m. to 5:00 p.m. Sat 9:00 a.m. to 12:00 Noon Full Service • Azalea Station - 3916 Oleander Drive Mon -Fri 8:30 a.m. to 5:00 p.m. ►,J U Sat 9:00 a.m. to 12:00 Noon Full Service • Contract Station #1- Hanover Shopping Center Mon -Fri 8:30 a.m. to 5:00 p.m. Sat 9:00 a.m. to 12:00 Noon D All Services Except International Mail • UNC-W CPU - 601 South College Road 00 Mon-Fri 8:15 a.m. to 5:00 p.m. (� All Services Except International Mail • Contract Station #8 - 4342 Market Street Mon -Fri 9:00 a.m. to 5:00 p.m. Sat 9:00 a.m. to 12:00 Noon Stamp Sales, Money Orders, Packages a • Ogden CPU - 6788 Market Street Mon -Fri 8:00 a.m. to 5:00 p.m. Sat 8:30 a.m. to 1230 P.M. All Services Except International Mail • Cape Fear CPU - Cape Fear Shopping Center U Mon -Sat 9:00 a.m. to 5:00 p.m. Stamp Sales, Money Orders, Packages • Navassa Rural Branch, Navassa, NC L� Mon -Fri 9:00 a.m. to 5:00 p.m. Sat 9:00 a.m. to 1:00 n Stamp Sales, Money Orders, Packages U 90 CAROLINA POWER & LIGHT COMPANY Downtown Business Office: 402 North Front Street Telephone: (919) 762-8701 Location CP&L's Wilmington business offices are at 402 North Front Street and the intersection of Eastwood Road and Military Cutoff Road. Service Area: Carolina Power & Light Company provides electric service to approximately 77,000 custom- ers in New Hanover, Brunswick, and Pender Counties. Over the past decade, this area has consistently ranked as one of the company's fastest growing service areas. Rates: CP&L's electric rates are competitive with other electric suppliers in the area. The company offers energy management programs and services that encourage residential, commercial, and industrial customers to use energy efficiently and reduce energy costs. Future Plans: CP&L, through its own generating plants and purchases from neighboring utilities, has secured an adequate electricity supply to serve its customers throughout the 1990's. The company has no immediate plans to increase its rates and expects it will not bring another major generating plant into operation until after the year 2000. 91 County -Wide Regional HOUSING AUTHORITY OF THE CITY OF WILMINGTON, NC 508 South Front Street Telephone: (919) 341-7700 The Housing Authority of the City of Wilmington owns and manages public housing developments which provide safe and sanitary housing for low and moderate income families. Rent is based on income and family composition at the rate of 30percent of adjusted family income. Approximately 4,000 people live in the conventional public housing units. In addition, there are 2,063 people residing in the Section 8 housing units administered by the Authority. The Housing Authority, therefore, serves a total of approximately 6,063 people. Funding for the Housing Authority results from rent charged to residents and from a subsidy from the U.S. Department of Housing and Urban Development. Table 14 Wilmington Housing Authority Sites Age Recreational Name/Location Units Years Condition Facilities Nesbitt Courts* 261* 50 Needs Yes 1404 S. 2nd St. Renov. Taylor Homes* 175* 50 Needs Yes 1302 N. 5th Ave. Renov. Jervay Place 250* 40 Needs Yes 902 Dawson St. Renov. Houston Moore 150 37 Renov. Yes 1601 S.13th St. 1989-90 Hillcrest* 256* 48 Renov. Yes 1402 Meares St. 1984-85 Solomon Towers 15 118 Yes 15 Castle St. Creekwood South 191 19 Yes 714 Emory St. Rankin Terrace 80 19 No 410 N.11th St. Vesta Village 43 19 Yes 1601 S.13th St. Creekwood North** 76** 18 Yes 1210 Kornegay Ave. *Location of additional 20-year-old buildings which are classified as an "Elderly Annex". These units are included in the overall total. * *Originally consisting of 200 units;124 units havebeen sold (as of 3/11 /91) as part of a Homeownership Development program. 92 a Programs: The Housing Authority, in conjunction with the City Parks and Recreation Department, provides recreation programs at neighborhood centers in nine developments and Solomon Towers. Space is provided at Rankin Terrace for the County Health Department staff to conduct a free clinic five days per week for primary health care. Lunch for Senior Citizens is provided five days per week at Hillcrest, Nesbitt Courts, and Solomon Towers through a joint effort between the Housing Authority and the Department of Aging. The Authority also provides space for Adult Basic Education classes which are taught at six developments. Cape Fear Community College provides teachers and materials for these classes as well as Q craft and sewing classes. There is a chapel at Solomon Towers with a seating capacity of 45 persons which is used for religious services of all faiths. The Housing Authority vans are used to transport elderly residents for grocery shopping. These vehicles are also used to take children to programs and on field trips. ` 00 Programs Provided by Other Agencies: U The Housing Authority employs a counselling staff to work with the agencies in the community to provide programs and assistance to residents of all Housing Authority developments. Some agencies providing programs and assistance are: 0 • Department of Social Services • Salvation Army U Cape Fear Gospel Rescue Mission • Southeastern Mental Health • Health Department • Family Services U • Traveler's Aid • Social Security Administration • Wilmington Baptist Association U • Women's Resource Center • Cape Fear Substance Abuse • Wilmington Police Department (� • UNCW u • Wilmington Fire Department • County Extension Service • New Hanover Public Library Volunteer Action Center O • Employment Security Commission U 94 0 I I I I H! K El ki 10o Food Stamp recertification is held once per month and chore workers are provided by the Department of Social Services (DSS). DSS also distributes cheese, butter, and surplus food on each site. The mobile van from the Public Library visits some developments. A Day Care Center is available at Creekwood North and Houston Moore. Recreation Directors provide recre- ational programs at ten developments. Additional programs are outlined below: Program Budgeting Nutrition Cultural Programs Crafts Basic Education Sewing Vehicles: Agency County Extension Service County Extension Service Wilmington Community Arts Center Cape Fear Community College Cape Fear Community College Cape Fear Community College The Housing Authority owns and operates a fleet of 23 trucks/vans of various sizes for the use of its maintenance staff, as well as 6 automobiles for the use of its administrative personnel. These vehicles are garaged at the Housing Authority's central maintenance facility at 1108 Princess Street. WILMINGTON HOUSING FINANCE & DEVELOPMENT, INC. Telephone: (919) 341-7836 Wilmington Housing Finance and Development, Inc. (WHFD) is a nonprofit corporation created by the City of Wilmington and the Housing Authority of the City of Wilmington to better address the housing needs of low and moderate income families. WHFD is a FHA approved lender and is a licensed general contractor in North Carolina. WHFD's staff is knowledgeable and experienced with mortgage lending and housing construction. In 95 0 00 0 Loan Programs: WHFD uses a variety of public and private funds to finance housing rehabilitation and new a construction. Most of WHFD's public funds come from the City of Wilmington, Department of Housing and Urban Development, and the North Carolina Housing Finance Agency. WHFD originates FHA and conventionally insured loans for three sponsoring lenders: United Carolina Bank, First Union Mortgage Corporation, and Carolina Savings Bank. Purchase/Renovation Loan -Afirst mortgageloan for the purchaseand renovation U of a house that does not meet minimum property standards. The seller is paid for the house at dosing and funds for improvements are placed in an escrow account and disbursed as work progresses. Borrowers can receive a fixed rate 30 year FHA or conventionally insured loan fromone of the sponsoringlenders: United Carolina Bank, First Union, or Carolina Savings Bank. Home Ownership Pool - Fifteen local banks and the City of Wilmington have U created a $2,500,000 loan pool to finance the purchase of houses in the inner-city. This loan program offers home buyers lower interest rate loans and minimal down payments to help them qualify to buy a house. WHFD helps coordinate financing O U from the banks and city for home buyers. Energy Conservation and Rehabilitation Loan Program - Lower income home owners in New Hanover County canborrow up to $10,818 for energy and plumbing improvements to their house. New Hanover County will lend up to $4,000 for plumbing improvements. WHFD will lend up to $6,818 for energy related improvements to the house. WHFD plans to help finance the improvement of 22 houses with this program. Low Interest Permanent Financing - WILD can originate for sponsoring lenders low interest firstmortgage loans funded by the NCHFA for the purchase of existing or new housesbymoderate ncomefamilies (less than 80%ofmedian income). These loans are usually 1 or 2 percent less than market rate loans. These loans are insured by FHA and provide a fixed interest rate with a 30 year term. Down Payment Assistance Loans - WHFD can lend half the down payment and a dosing cost up to $2,000 for the purchase of a house up to $62,500. The family income cannot exceed $25,000 to be eligible for this assistance. This loan is secured by a second mortgage and is repayable if the house is sold or refinanced. This loan D program is funded by the NCHFA. For information about these housing programs please call WHFD at (919) 341-7836 or write WHFD, PO Box 547, Wilmington, NC 28402. Wilmington Housing Finance and Development, Inc. is an Equal Housing Opportunity O Lender. n 96 0 a 0 0 0 0 0 00 0 0 I 0 K 0 CAPE FEAR AREA UNITED WAY 255 North Front Street Telephone: (919) 251-5020 Service Area: Rates: The Cape Fear Area United Way serves New Membership fees are: Hanover, Brunswick, and Pender Counties. $7.00/yr. boys There are currently 20 member agencies. $3.00/yr. girls Future Plans: Increase organizational capacity of people to help one another. BRIGADE BOYS CLUB 2759 Vance Street Telephone: (919) 392-0747 or 791-4282 Services: Provide recreational, educational, vocational, cultural, physical education, and leadership skills for boys ages 6 -18 years old and girls 6 -11 years old after school. Service Area: New Hanover, Pender and Brunswick Coun- ties. Hours of Operation: Monday through Friday Regular - 2:30 p.m. - 9:00 p.m. Saturday 10:00 a.m. - 3:00 p.m. Holiday/Summer Monday through Friday 10:00 a.m. - 6:00 p.m. Facilities: Gymnasium, gamesroom, arts and crafts, library, meetingroom,kitchen, outdoorpool, tennis court, athletic fields, outdoor basket- ball court, and playground area. COMMUNITYBOYS'CLUB OF WILMINGTON, N.C., INC. 901 Nixon Street Telephone: (919) 762-1252 The Community Boys Club is one of nearly 1,500 Boys and Girls Clubs of America across the United States. The CommunityBoys Club mission isto help youth of all backgrounds, with special con- cerns for those from disadvantaged circum- stances, develop the qualities needed to be- come responsible citizens and leaders. Hours of Operation Winter Hours Monday - Thursday 2:30 p.m. - 8:30 p.m. F1 97 ji Friday 2:30 p.m. - 6:00 p.m. Saturday 10:00 a.m. - 2:00 p.m. Teacher Workday 10:00 a.m. - 6:00 p.m. Early Morning Program 7:00 a.m. -10:00 a.m. Summer Hours Monday - Friday 10:00 a.m. - 6:00 p.m. Early Morning Program 7:00 a.m. -10:00 a.m. Services: Individual Individual assistance is a purposeful con- tact made by a Club worker on a one-to-one basis. Small Groups Small groups consist of a small number of members who meet regularly with an adult leader for a specific program activity or o ther purpose. The interaction between the par- ticipants is as important as the interaction between the staff, worker, and participants. Large Groups or Drop -In Activity These activities provide informal and indi- vidual involvement to help young people achieve a high level of social skill develop- ment, confidence and participation. They allow for freedom and mobility. Future Plans: To open a unit of Community Boys' Club in Southport, N.C. DOMESTIC . VIOLENCE SHELTER AND SERVICES, INC. P.O. Box 1555 Telephone: (919) 343-0703 Services: The Domestic Violence Shelter and Services provides 24 hour shelter and support ser- vices for abused women and their children from New Hanover, Columbus, and Pender Counties. The shelter capacity is 18, how- ever, they often utilize motels for temporary shelter if the shelter building is full. They do not turn people away who qualify for their services. They ask that women pay$1.00 per day and $.50 per day for each of their chil- dren for shelter services. Other direct ser- vices offered besides shelter include crisis intervention, counseling, referral, transpor- tation, court advocacy, material assistance, support groups, and a children's program. The agency also provides prevention and education programs. Service Area: Most of the Shelter's services are provided to residents of Wilmington. The following is a breakdown of the geographic area served: I 0 0 wij I I In 98 [II a The adults (served by month) come from the following counties: New Hanover 640 79% Brunswick 51 6% Pender 41 Columbus 17 5% 2% Outside Service Area 42 5% Unknown 24 3% City Wilmington of residents represented 54% of the adults served - 439. ELDERHAUS CAROLINA HEIGHTS O 1606 Princess Street D Telephone: (919) 343-8209 a ELDERHAUS-AT THE -LAKE 1950 Amphitheater Drive Telephone: (919) 251-0660 Eligible Clients: Elderly of New Hanover, Brunswick, and Pender Counties who are not disruptive, at least semi -ambulatory, continent, and able to benefit from socialization. n Services: (J Adult day care - Structured daytime activities for the mentally and/or physically handi- capped elderly who need assistance with activities of daily living (nutrition, medication administration, toileting, ambulation). Provides social interaction with peers through group discussion, group crafts, field trips, noon meal. 0 4,1 Adult day health care - All of the above as well as selected treatments and procedures as ordered by the physician with the purpose to retain mental and physical condition or to return to an optimal level of functioning after an acute illness. Intermediate Care Facility (ICF) level patients are accepted. 99 Hours of Operation 7:30 a.m. - 4:45 p.m. Rates: Adult day care -$25.00 per day. The Depart- ment of Social Services may qualify some participants to receive this service free of charge. Adult day health care - $30.00 per day. This service is covered by Medicaid for those who qualify. Transportation: Two 15 passenger, wheelchair lift -equipped vans and one mini -van available. Citywide transportation and some selected county transportation offered. (Fees may apply for county transportation.) Location Elderhaus - Carolina Heights is located at 1606 Princess Street. Elderhaus-at-the-Lake is located across the street from the amphi- theater at Greenfield Lake (1950 Amphithe- ater Drive). Capacity: Currently has combined capacity for 63 par- ticipants. Personnel: The Executive Director acts as administrator and as social worker at the Carolina Heights site/business office. There is a Health Care Coordinator (R.N.) at the Elderhaus-at-the Lake site. 100 Future Plans: The Long Range Planning Committee is con- sidering additional sites at the beaches and, possibly, other counties. GIRLS INCORPORATED (formerly Girls Club of Wilmington) 1502 Castle Street Telephone: (919) 763-6674 Services: Girls Incorporated provides researched - based after school and summer program- ming to help girls overcome the effects of discrimination and develop their capacity to be self-sufficient, responsible members , of the community. Girls Incorporated serves girls ages 5-18 with program emphasis on drug and pregnancy prevention, career development, and self- esteem building. This is accomplished through arts and crafts, cooking experience, drama, exercise, make believe, and home- work assistance. Service Area - Cape Fear Area: 99% New Hanover County 85% Wilmington Hours of Operation Administrative 8:30 a.m. - 5:00 p.m. After School 2:30 p.m. - 6:00 p.m. Summer 6:30 a.m. - 6:00 p.m. 00 0 I I I I I Nil it I 0 0 0 0 0 0 00 J 0 0 0 0 a Future Plans: Hope to expand to better service in the south end of New Hanover County within the next five years. Hope to expand to satellite centers in Brunswick and Pender Counties within the next ten years. GOOD SHEPHERD HOUSE 511 Queen Street Telephone: (919) 251-9862 Services: The Good Shepherd House (GSH) is a day- time shelter for the homeless and needy of the Wilmington area. GSH was established in February 1989 although the Good Shep- herd Soup Kitchen has been serving lunch since March 1983. The services of GSH in- clude toilet facilities with showers, clothing exchanges, storage of personal belongings, placement assistance and temporary trans- portation to and from work, literacy train- ing, and referral to other agencies. For its guests, GSH provides medical, public health and mental health services, and haircuts. Service Area: GSH serves the Wilmington area, neighbor- ing counties and transients who come from any state. Although the capacity at any one time is 50, there is an average of 77persons in the shelter daily. GSH serves an average of 110in the soup kitchen although the capacity at any one time is 48. Hours of Operation The shelter is open Monday - Friday from 8:00 a.m. to 4:00 p.m. Lunch is served in the soup kitchen Monday - Saturday from 11:00 a.m. -12:00 noon. Rates: There are no charges for any of these ser- vices. Facilities: The soup kitchen ministry feeds out of the parish hall owned by the Church of The Good Shepherd at 515 Queen Street. The shelter is joined to the parish hall and occu- pies 511 Queen Street sitting on land which is leased from the church. The shelter is owned by Episcopal Urban Ministries, Inc. with a capital worth of $125,065.54 Personnel: At present, the paid personnel of GSH in- cludes: 1 part-time General Director,1 full- time Administrator Director,1 part-time Job Developer, and 1 part-time Food Service Di- rector. There is a necessary volunteer staff of 125 in the soup kitchen and 30 in the shelter. Future Plans: The plans for expansion include the pur- chase of the house and property at 617 South 5th Avenue. This adjoining property will be used for an enlarged ministry to the home- less who are mentally ill. 101 County -wide Regional YMCA 2710 Market Street Telephone: (919) 251-9622 Mission Statement: The Wilmington Family YMCA is a nonprofit association devoted to the development of spirit, mind, and body, primarily through health promotion activities offered in a Judeo- Christian atmosphere. The YMCA seeks to encourage in its membership a sensitivity to the needs of others and is committed to enhancing the quality of life and the potential of all persons regardless of age, sex, race, religious affiliation, or economic status. Service Area: New Hanover, Brunswick, and Pender Counties. Hours of Operation: Winter Hours 6:00 a.m. -10:00 p.m. Monday -Friday 8:00 a.m. - 7:00 p.m. Saturday 2:00 p.m. - 6:00 p.m. Sunday Summer Hours 6:00 a.m - 9:00 p.m. Monday -Thursday 6:00 a.m. - 8:00 p.m. Friday 8:00 a.m. - 6:00 p.m. Saturday 2:00 p.m. - 6:00 p.m. Sunday Facilities: • Over 25 fitness and activity classes weekly. • Leagues, tournaments, clinics, and competitions. • Racquetball/handball courts. • Gymnasium. • Outdoor running track. • Olympic weight room. • Nautilus equipment room. • Indoor heated swimming pool. 102 t • Stationary bicycles. _ Separate steam, sauna, and whirlpools. • Lockers. • Dressing area, lounges, and TV lounge. • Massages available for men and women. • Nursery. • Free parking. • Athletic fields. • No court fees. Future Plans: New pool in 1991. 0 YWCA (� O 2815 South College Road J Telephone: (919) 799-6820 III III I In In Services: Services include school age child care with pickup at 21 schools, full day summer school age child care, half -day preschool educational, developmental program and kindergarten, various levels of fitness classes, youth classes such as drama, creative drawing, dance, karate, piano, adult classes in ballroom dance, bridge, pine straw weaving, teacher certification and child care worker classes, computers in business, strategic planning, financial planning and money management, operating a small business, senior citizens groups, bridge clubs, YWCA Home Front Support Group, empowering through mentoring for teen women, and seminars of interest needed by women in today's world. The pool is outdoors and operates from mid -May until mid -September. Services include swim lessons for ages 1 through adult, summer swim team for ages 5 -18, recreational swim every day of the week, adapted swim, water aerobics, water walk, private pool parties, training in American Red Cross classes, lane swim, and special swim lessons for terrified adults (Chicken of the Sea). Service Area: New Hanover, Brunswick, Pender, and Columbus counties. 103 0 o° 0 0 Hours of Operation School Year: 8:30 a.m. - 8:30 p.m. Monday -Thursday 8:30 a.m. - 6:00 p.m. Friday Summer. 7:00 a.m. - 8:30 p.m. Monday and Thursday 7:00 a.m. - 6:00 p.m. Tuesday, Wednesday, Friday Pool: Abbreviated hours in May and September 7:00 a.m. - 8:00 p.m. Monday - Friday 1:00 p.m. - 6:00 p.m. Saturday u 2:00 p.m. - 6:00 p.m. Sunday Fees: 00 Adult Membership: $15.00 per year Senior Adult (65): 10.00 per year Teen Membership: 1250 per year Under 12: 10.00 per year Activity Fee: Varies for each program. A current program brochure will carry all this information. Facilities: Bessie Fay Hunt Building a Seven program areas, a Health Department approved kitchen, and staff offices. The Presidents Building a Two program areas, staff offices, conference room, and file room. It is attached by a ramp to the Bessie Fay Hunt Building. The Polly Mebane Pool The pool facility has a shallow area beginning at 2-1/2 feet, a diving area, and 6lanes 25 feet long ranging in depth from 3-1/2 to 5 feet. There are dressing rooms for females and males, mechanical rooms, and office. It meets all codes required by the Health Department for a safe, quality pool. O u 104 n U The Grounds There is a 75 car parking lot, fenced preschool play area, unfenced school age play area, campfire circle with benches, picnic tables, and approximately five acres of undeveloped land. YWCA Center at Long Leaf Mall: n This facility, located in the southern wing of the Mall across from Talbot's Hallmark Card LJ Shop, houses all gymnastic programs for children 18 months and older through high school. A variety of dance is offered: ballet, tap, jazz, clogging for beginners through advanced D groups who perform in the community on a regular basis. Other classes are cheer leading, baton, and karate. YWCA Child Care Center at Houston Moore Terrace: Located at the corner of 13th and Greenfield Streets, this housing development has a newly renovated administrative building which, later in 1991, will house a full day licensed child O care center operated by the YWCA under an agreement with the Wilmington Housing Authority. First priority for spaces will be for the families of Houston Moore Terrace. Infants through four year olds will be served. a WOMEN'S RESOURCE CENTER 20 North 16th Street Telephone: (919) 762-7886 This program facility is operated in coalition with St. Paul's Episcopal Church which owns the building. Established in 1981, it houses most of theYWCA'S counseling services, support groups, and JTPA (Job Training Partnership Act) programs. Counseling is offered on a sliding scale based on income and is free to those receiving public assistance. Legal Access for Women is a program that informs women of their legal rights, and provides general legal information with referral to an attorney at a discount rate if the circumstances warrant it. Legal Access if free. The JTPA programs operated by the YWCA are: Adult: Individual Referral in New Hanover and Pender provides up to two years of skill training at community college, career, educational, and personal counsel- ing, job search skills and assistance, and followup. O a 105 o� a 0 0 Youth: Tryout Employment for after school during the school year. Students must stay in school while they are working in the private sector in order to remain in the program. Summer Work Experience for eight weeks during summer. Students work in non-profit andgovernment agencies. They develop new skills and learn the responsibilities that go along with being in the work force. JTPA programs are government programs and are for low income people who meet the income guidelines and other required criteria. Office Locations: The YWCA operates youth employment programs at these additional locations: Brunswick County - Town Hall, Bolivia Columbus County - Powell Building, Whiteville n Pender County -124 West Fremont Street, Burgaw. �1 Personnel: 00 Personnel includes approximately 40 people through the school year and 60 during summer. Many staff have been with the YWCA a long time which adds to its strength through continuity. ST. JOHNS MUSEUM OF ART 114 Orange Street Telephone: (919) 763-0281 Located at the corner of Second and Orange Streets, the St. John's Museum of Art, a non- n profit educational and cultural institution, is open to the public admission -free. It is housed t� in three buildings which surround a common courtyard. The largest of these is the Samuel H. Hughes Gallery, the former St. Nicholas Greek Orthodox Church. The building adjacent a to this structure on Orange Street was the home of St. John's Lodge No. 1, the oldest Masonic Lodge in North Carolina. It was constructed in 1804. On the other side of the Hughes Gallery, facing Second Street, the Burch -Cowan House Studio completes the Museum's r� complex of buildings. IL�I Hours of Operation: St. John's Museum of Art is open from 10:00 a.m. - 5:00 p.m. Tuesday through Saturday, and from 12:00 noon to 4:00 p.m. Sundays. O 106 n 1J Renovations Completed: Until 1982, this institution was known as the St. John's Art Gallery, and it operated for eighteen years in the old Masonic Lodge, well known for its mural of Masonic symbols. In 1980, the museum moved into the adjacent former Church building and the Burch -Cowan House. These had been acquired in 1979, then extensively renovated to provide larger display and program spaces. The renovation of the Lodge building was completed in October of 1987 and houses the museum's permanent art collection and the administrative offices. The entire Hughes Gallery displays ten to twelve temporary exhibitions annually. A sculpture garden was completed in 1988 for sculpture exhibits, outdoor concerts, and performances. St. John's Art Collection: St. John's permanent collection focuses on the art of North Carolina from the 19th and 20th centuries. It includes early portraits by Jacob Marling and William Carl Brown, regional works by Elisabeth Chant, Claude Howell, Henry MacMillan, and visionary Minnie Evans. St. John's also has a world renowned collection of color prints by Mary Cassatt, the only American ever invited to show with the French Impressionists and sculpture by C. Paul Jennewein, Frederick MacMonies, and Isamu Naguchi. School Outreach Programs: The museum presently works with the New Hanover County 5th and 6th graders through its school outreach programs. However, the museum staff regards these outreach programs only as a beginning. The museum's education department has already become involved in the earliest planning phase for the state legislature -mandated program of arts education for grades K-12. This includes the visual arts, as well as theater, music, and dance. Programs in the visual arts range from instruction in the basic elements and design principles to drawing, painting, printmaking, and sculpture. SCOTTISH RITE TEMPLE 1415 South 17th Street Telephone: (919) 762-6452 The Scottish Rite Temple was completed in 1981 by the Ancient and Accepted Scottish Rite of Freemasonry. This new facility is a successor to the Masonic Temple on Front Street, which the Order originally occupied in 1909. In addition to the Order's utilization of the Scottish Rite Temple, the dining and auditorium facilities are available for community use. Individuals or organizations may utilize these 107 it County -wide Regional facilities for a fee for receptions, performances, etc. During the recent renovations of Thalian Hall, numerous organizations held performances here. Facilities: There are two rooms in thebuildingfor meetings. First, there is an auditorium with 366fixed seats and a stage. Adequate lighting and audio is furnished. There are two dressing rooms available at stage left and right. The second room has a 60' x 62' dining room which is equipped with 40 tables and 350 chairs. Also, a public address system is available. The facilityalso provides afull kitchenwith two stoves, two ovens, and three deep fatfryers. There is adequate on -site parking, full bathrooms for men and women, and a large lobby. SHAW-SPEAKS COMMUNITY CENTER 718 South Third Street Telephone: (919) 343-1433 Services: The Shaw -Speaks Community Center is a multi purpose facility serving low income minority youths and their families. It operates a day care for children ages 2-4 and an after - school program for ages 5-14. Day Care Capacity - 38 After -School Program Capacity - 27 Service Area: City of Wilmington. Hours of Operation: Day Care: 6:30 a.m. - 6:00 p.m. Monday - Friday After -School: 3:00 p.m. - 6:00 p.m. Monday - Friday Summer: Pool Open 12 noon - 8:00 p.m. Swimming Lessons 8:00 a.m. -12 noon. III 0 I I a 0 U 108 I Rates: ODay Care $45 per week After -School Program $22 per week Facilities: Four classrooms available for rent; rates range from $25 to $55. Gymnasium is available for rent for $175, and kitchen is available for $50. Swimming Pool is available for rent (with lifeguard) for $200. All rates are based on a four hour period. {� The pool is open from June through September. The public can use this facility during Udesignated hours for an admission fee of $ .75. Future Plans: Infant Care facility on site with a capacity of 25. Anticipated fee is $65 a week. 50 THALIAN HALL CENTER FOR THE PERFORMING ARTS P.O. Box 371 Telephone: (919) 343-3660 Thalian Hall, opened in 1858, is an impressive example of a classic community theatre. Built for combined government and theatre use, it still contains Wilmington's City Hall. Architect John Montague Trimble designed the theatre; it is the last of his theatres still standing. The "main stage" was rededicated in March 1990 after a $5 million renovation. Thalian Hall is operated by Thalian Hall Center for the Performing Arts, Inc. This is the organization that brings touring artists to the Thalian Hall stage through the "Thalian Hall Presents" and "Saturday ArtVenture" series. It also operates the Center Box Office and prints and distributes the Thalian Hall calendar. Hours of Operation: Effective January 2,1991, the Center Box Office hours are 12:00 noon- 8:30 p.m. Monday thru Saturday. Thalian Hall Center for the Performing Arts, Inc. was recently awarded a $15,000 grant from Othe Z. Smith Reynolds Foundation of Winston-Salem for minority performing arts develop- 109 ment in the Thalian Hall facilities. Funds will be used in two program areas: to assist in bringing national minority touring artists into residency programs at Thalian Hall and to aid in the production of performances by community minority artists and organizations through the Minority Performing Arts Fund. The Minority Performing Arts Fund willbe co - administered by the Arts Council of the Lower Cape Fear, which is contributing administra- tive and technical support to the program. Arts Organizations Performing At Thalian Hall: Below are listed a few of the arts organizations that rent and stage performances at Thalian Hall. All are separate non-profit organizations that should be contacted individually for further information: n ThalianHall ConcertSeries -presents 3 classical performances peryearon the Main Stage. Wilmington Choral Society - an organization of singers that produces choral concerts both on the Main Stage and in the Ballroom. Thalian Association - community theatre organization that produces live theatre O on the Main Stage. Opera House Theatre Company - professional theatre organization that produces live theatre on the Main Stage and in the Studio Theatre. Willis Richardson Players - an organization that produces live theatre written by African -American playwrights and/or featuring African -American actors. u Tapestry Theatre Company - professional theatre organization that produces live theatre primarily in the Studio Theatre. Playwrights Producing Company - an organization that produces plays written by local playwrights in the Studio Theatre. Facilities: Thalian Hall Center for the Performing Arts is a 700-750 seat facility. There are three spaces at Thalian Hall: the main stage, the ballroom, and the studio theatre, available for bookings. To request rental dates in the Thalian Hall facilities, call Tony Rivenbark at (919) 343-3660. n The parking deck, located across the street from Thalian Hall, offers 400 free night-time '�1I parking spaces. Also, the county parking lot, located next to Thalian Hall's Chestnut Street entrance, provides free parking on weekend days and all evenings after 5:00 p.m. O 110 R I Volunteers: There are over 350 volunteers who assist patrons. OTHER PUBLIC PARK & RECREATIONAL FACILITIES Carolina Beach: The town operates the following recreation sites, in addition to the beach/water access sites: Medium Parks Carolina Lake -11.9 acres water, 4.5 acres land Mike Chappell Park -10 acres OSmall Parks Wilson -Lumberton Park -1 acre Basketball & shuffleboard courts Kure Beach: While Kure Beach doesn't have an organized Parks and Recreation Department, there are a few facilities - a basketball court, a tennis court, and playground equipment. A group of volunteers is trying to develop a park at 7th and K Streets. The land is government owned and in the Sunny Point "buffer zone," causing some bureaucratic delay in getting projects approved. Plans include a ballfield, picnic tables, a gazebo, and additional playground equipment. Wrightsville Beach: The town operates six mini -parks and plazas, and one larger park with several recreation facilities. Beach/water access sites are noted in a separate section. nMunicipal Park -13 acres Mini-Parks/Plazas Lee's Nature Park 51 Greensboro Street Mini -Park OSouth Channel Mini -Park 111 n fl county -{vide Regional Island Drive Mini -Park Wynn Plaza Newell's Plaza State Facilities: Carolina Beach State Park -1,773 Acres* Fort Fisher State Historic Site - 212 Acres* North Carolina Aquarium at Fort Fisher -11 Acres Fort Fisher Recreation Area - 240 Acres U.S.S. North Carolina Battleship - 63 Acres Masonboro Island Zeke's Island *Carolina Beach State Park and Fort Fisher State Historic Site are partially located in the Sunny Point "buffer zone," with 1,350 and 188 acres, respectively, in the buffer zone. Thus, only 423 acres may be developed at the State Park, and only 24 acres at the State Historic Site. Beach/Water Access: The North Carolina Beach Access Program, created in 1981, has provided New Hanover County with over 90 access sites to public beaches. Facilities vary, but fall into 3 categories. Regional Facilities provide parking, restrooms, outdoor showers, dune crossovers, and litter receptacles. Many regional facilities provide water fountains, seating areas, and life guards. All are accessible to the handicapped. Neighborhood Facilities provide limited parking, dune crossovers, and litter receptacles. Many of these facilities are accessible to the handicapped. Local facilities typically provide dune crossovers and litter receptacles. Many local facilities are accessible to the handicapped. Beach access sites are found at the following locations: Wrightsville Beach - 37 access sites 2 regional 6 neighborhood 29 local Carolina Beach - 26 access sites 6 neighborhood 20 local fl H1 R nil 51 fl a 0 0 O� 112 F11 —iz RWREUCH7BLAND U.S.S. North Carol Battleship', wRiGrn -UXEEACIi Jf M.bclr. Island ii4 it C-11- B—h W, Carona 9each *Y t if KLTRrREACH State rr=-o Fort Rsher Recreation Area l4 Zeke's North Carolina State Parks & Island i , Aquarium Recreational Facilities fl- X*— hild 113 I Kure Beach - 23 access sites 1 regional (Fort Fisher Recreation Area) 22 local 3 Unincorporated County (Wilmington Beach) - 7 access sites 0 4 neighborhood 3 local firm figures Acreage of beach access is difficult to measure - no acreage are available. However, an estimate was calculated based on the length of the shoreline of public beaches. Beach width was assumed to average 100 feet from mean high water line to the dune or n vegetation line. Thus, public beach acreage is shoreline length multiplied by 100 feet. JV� Approximate shoreline length and beach acreages are as follows: Shoreline Municipality Length Acreage O Wrightsville Beach 4.8 miles 58 Carolina Beach 2.6 miles 32 rt Kure Beach 2.7 miles 33 Unincorporated County 2.3 miles 28 Total 12A miles 151 Boat Ramps: ix publicly maintained boat ramps in the county, averaging one-half acre each. There are s p b cly p ty, gl g These facilities and operators are the following: r, Intracoastal Waterway at Wrightsville Beach - N.C. Wildlife Resources Commission. Intracoastal Waterway at Snows Cut - N.C. Wildlife Resources Commission. Northeast Cape Fear River at 133/117 Bridge, Castle Hayne - N.C. Wildlife Resources Commission. t Cape Fear River at Snows Cut - N.C. State Park. Cape Fear River at Fort Fisher - N.C. Wildlife Resources Commission. Cape Fear River at Castle Street - City of Wilmington. O q 114 5- 50 J Additionally, there are three commercial boat ramps open to the public. Several others are used by the public, such as on Trails End Road, but are not officially established for such purposes. Source: New Hanover County Master Plan for Parks & Recreation,1988. FORT FISHER STATE HISTORIC SITE Fort Fisher, N.C. Telephone: (919) 458-5538 Location OFort Fisher State Historic Site is the location of the remains of a Civil War fortification that was involved in keeping the port of Wilmington open for blockade runners bringing vital supplies into the Confederacy. It was the scene of two major battles; the first in December, n 1864 and the second, January 13,14 and 15,1865. (j Facilities: The area consists of approximately 60 acres of maintained property. The visitor center consists of 6,400 square feet of space and the orientation facility can seat 75 persons. There is a modern visitor center with exhibits, slide -orientation program, and guided tours. Restrooms are available, and picnic facilities are located adjacent to the parking lot. The parking lot has over 100 spaces, including three handicap spaces. ' Rates: Admission is free. `J Hours of Operation: April 1 thru October 31- Open 9:00 a.m. -5:00 p.m. Monday through Saturday and 1:00 p.m. - 5:00 p.m. on Sunday. November 1 thru March 31- Open 10:00 a.m. -4:00 p.m. Tuesday thru Saturday, Closed on Mondays, and 1:00 p.m. to 4:00 p.m. on Sunday. n O Special events and programs are featured in area calendars of events. 115 County -Wide Regional Personnel: Fort Fisher is operated by four permanent staff members who are supported by a force of temporary staff that operates the site during weekends. Future Plans: Continued restoration is expected with tour trails, restored gun emplacements, bombproofs, and other features of the fortifications being interpreted to the daily visitor and the many school groups that visit the site. N.C. AQUARIUM AT FORT FISHER P.O. Box 130 Kure Beach, N.C. 28449 Telephone: (919) 458-8257 Location: The Aquarium is located at Fort Fisher, south of Kure Beach and just past the State Recreation Area beach access. Hours of Operation The N.C. Aquarium at Fort Fisher is a public aquarium with live animals, films, and field trips. It is open 9:00 a.m. to 5:00 p.m. Monday through Saturday and from 1:00 p.m. to 5:00 p.m.onSundays. The Aquariumis closed for Thanksgiving, Christmas, and NewYear's Day. Admission is free. Facilities: The capacityof the Aquarium is indeterminate. The building has a total of 35,000 square feet. Visitors have not yet been turned away, and visitation has exceeded 100,000 in July alone. The existing facilities include public area, exhibit area, classroom, auditorium, conference room, offices, and utility spaces. 116 Personnel: There are 10 permanent staff members and the Aquarium Society (Gift Shop) has a staff of 3-4 persons. Volunteers and interns are also used. Future Plans: Expansion plans include a "Greenswamp" exhibit with alligators, otters, live plants, fishes, and reptiles. Also planned are additional freshwater displays, a sea turtle exhibit, and a more than 100,000-gallon open ocean tank. 3 PRIVATE WATER AND SEWER SYSTEMS Private Water Tanks: OListed below are the locations of elevated tanks in New Hanover County utilized for private purposes. North Carolina Ports Authority University of North Carolina at Wilmington Wilmington Corporation North Chase Cape Fear Utilities �j Private Sanitary Sewer Facilities: �} Listed below are the locations of sewer systems in New Hanover County utilized for private purposes. Walnut Hills (Associated Utilities) Millbrook (Cape Fear Utilities) 'y Wrightsville Village Mobile Home Park tJ North Chase The Cape Ocean Forest Lakes 'Is 117 County -wide Regional Wilmington Corporation Smith Creek Estates Hermitage House Rest Home Takeda Chemical Products General Electric Monterey Heights Royal Palms Mobile Home Park National Guard Cape Industries Diamond Shamrock CP&L Sutton Plant 118 ,-,. , ., - ,,',� i� _,"._, — _'_ _ . '. �, , 1�� j1_. v . is N 0 0" Ij" ' i_, 0,: ,Aj_, � ,',.5�. Y_- .._. , . A " '" i ,I 0, ,,� � I ",� ",a4.t,- _it ",- '. 1. AWSO? 00"Twof"T � ',,��:�"` . " , " ' ".,� .,., — - , - , - , , '.7 , , .I 'I-- �k 11 - , " � A - 70 � W,- , . A .. .— V —L % -0 0 .."', " .. — _ - -� - � .0 P" 1. 0 ;Q TIV101,71 1 j�� _W � � -, I . , , , _ M w � - Ts , _",�,- ;� Qa ;.," , - .- 3 ,- "_ . 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New Hanover County is served by modern air, rail, and bus service and is connected by major highway links. The NC State Ports Authority at Wilmington plays a vital role in the growth and development of our area by providing access to international Ports. The New Hanover County Airport, located 2 1/2 miles from Wilmington's central busi- ness district, is served by one major airline, US Air, offering service through its connect- ing hubs throughout the country. A com- muter airline affiliated with American Air- lines, American Eagle, has connecting ser- vice through its hub at Raleigh -Durham Air- port. Wilmington, known as a railroad town, was the headquarters for the Atlantic Coast Line Railroad until 1960. However, it no longer has passenger train service (the nearest Amtrak station is in Fayetteville). Freight service is provided by CSX Transportation, Inc., formerly the Seaboard System Railroad. CSX has one line connecting to the main line at Hamlet, NC. Due primarily to the trans- port of containers, additional traffic and greater weights have required the upgrade of tracks and other facilities at the port and around the city. Wilmington has inter and intra bus service. Two intercity bus lines - Carolina Trailways and Greyhound - have buses arriving and leaving daily at Wflmington's Interstate Bus Center. They provide passenger and freight service. Wilmington is fortunate to have one of the 17urban transit systems inNorth Caro- lina. The Wilmington Transit Authority op- erates a fleet of buses six days a week, Mon- day through Saturday. Four major U.S. Highways, U.S. 74-76, 421, 117, and 17, connect the area to the Interstate Highway System and to the major cities in North Carolina, South Carolina, and Vir- ginia. The extension of Interstate 40 from Raleigh to Wilmington was completed in June 1990. U.S. 74 is almost entirely a four - lane highway to Charlotte. Included in the Department of Transportation's highway program is a proposed Northern Outer Loop, a U.S.17 bypass of Wilmington. The City of Wilmington is working jointly with NCDOT to speed construction of Smith Creek Park- way. Smith Creek Parkway, as proposed, will serve as an east -west connector between the downtown area and Eastwood Road, re- lievinglocal trafficpressures on Market Street, and will provide for proper disbursement of trafficenteringtheareafromI-40. Wilmington is involved with several city projects to im- prove localized traffic problems. NEW HANOVER INTERNATIONAL AIRPORT 1740 Airport Boulevard Telephone: (919) 341-4333 New Hanover International Airport is lo- cated on approximately 1,5W acres north of Wilmington between North Twenty-third Street and North Kerr Avenue. On June 22, 1989, the North Carolina General Assembly ratified a charter creating the New Hanover County Airport Authority, a five -member board. The Airport Authority operates the 5 119 I Transportation airport as a totally autonomous political body fic in 1989. This Federal Inspection Service separate from the county government. Facility will be greatly expanded when relo- cated to a portion of the old terminal com Service Area: plex in early 1991. New Hanover, Brunswick, Columbus, and Facilities: Pender Counties. Operations: The airport holds an Intercontinental FAA ratingwithno restrictions. The control tower operates 18 hours per day. Modern elec- tronic aids include an automatic radar track- ing system with Stage III Service and Very High Frequency Omnidirectional Range with Distance Measuring Equipment. Facilities here are designed for Boeing 727 aircraft.: . At the airport, three Fixed Base Operations provide a full range of aeronautical services: hanger storage, aircraft sales and service, fuel sales, repair, flight instruction, and rent- als. A full-time 24-hour public safety office is also maintained. Scheduled air service is provided by US Air Airlines, ASA (Delta connection), and Ameri- can Eagle Airlines, a subsidiary of American Airlines. Airplane passenger service has increased dramatically in recent years. Be- tween 1967 and 1987, enplanements qua- drupled. In 1989, enplanements totaled nearly 200,000 passengers. Air cargo traffic has increased rapidly, with cargo unloadings nearly tripling from 1,091,146 pounds in 1982 to 2,730,400 pounds in 1984. This primarily reflects an increase in air express cargo. At present, there are three air cargo operations on the airfield. . The airport was declared a'Tort of Entry" in 1988, with US Customs and USDA offices established and opened for international traf- The new terminal opened to the public in September 1990. At 88,000 square feet, it is more than three times larger than the old terminal. It has facilities for ticketing, bag- gage claim, concessions, coffee shop, lounge, restaurant, lobby, car rental, limousine ser- vice, and 500 parking spaces. The airport has two runways; one is 8,000 feet and the other is 7, W feet in length. The 7,000 foot runway is equipped with an In- strument Landing System and Approach Light System on Runway 34, the primary approach end. It also has precision instru- ment marking and high -intensity runway lights, Runway End Identifier Lights (REIL), Visual Approach Slope Indicator (VASI4), and a 1,000 foot paved over -run on the north end of Runway 16. The 8,000 foot long non - instrument runway has medium intensity runway lights, VASI4, REIL on Runway 5, and a 900 foot grass over -run on the east end of Runway 23. Future Plans: The primary instrument Runway 16-36 is scheduled for reconstruction and strength- ening in 1991. On completion of this paving project, both Runway 16-34 and Runway 5- 23 will be grooved. This project includes paving shoulders for Runway 16-34 and re- habilitating the airfield lighting system. The next major construction project will be the extension of Taxiway "B" across end - field. This project will take place in the 1991- 93 time frame. OQ 3 111 a In �I H 120 B 5C) CSX TRANSPORTATION COMPANY 813 Pine Foest Road Post Office Box 3453 Telephone: (919) 799-3405 Wilmington and the surrounding areas are served by the CSX Transportation Company, Inc. rail system. Formerly, Wilmington functioned as a railway hub where a number of branch lines converged, but now the area's only branch line goes to Hamlet on the system's mainline. Trains to and from the main line junction points handle freight shipments originating or terminating in the Wilmington area. Daily freight trains are scheduled to make connections with fast north -south main line trains. j1 Just west of Wilmington, in Brunswick County, the CSX rail system operates the 1,200-car �} Davis Railroad Yard. This rail freight transfer point replaces a rail yard which was located in downtown Wilmington until 1974. The Atlantic Coast Line Railroad, the predecessor of the Seaboard Coast Line in Wilmington, left the city in 1960, and all rail passenger service ceased then. 0 INTERSTATE BUS CENTER 201 Harnett Street Telephone: (919) 762-6625 Two bus lines serve Wilmington, involving 24 intercity departures daily from the bus station at Third and Harnett Streets. It is operated by the Interstate Bus Center. The bus companies which currently serve Wilmington are: Greyhound Lines Inc. • Carolina Trailways, Inc. WILMINGTON PUBLIC TRANSIT SYSTEM 1110 Castle Street Telephone: (919) 343-0106 The Wilmington Transit Authority was organized in 1974 to sustain local bus service formerly managed by the privately financed Wilmington City Lines. This company suc- ceeded the Safeway Transit Company, which provided street car service until its discontinu- ance in 1940. From a total of ten routes offered to the public in the early 1950's, the total number of routes has decreased to the present five. However, the current route structure �f serves all major employment centers and most neighborhoods within the city limits. 121 Transportation Fixed Route Transit: After declining for two decades, the WTA ridership has stabilized at approximately 879,000 riders per year. The transit patrons are primarily those who do not have access to private automobiles or for some reason cannot operate an automobile. The WTA provides a vital service to these individuals. They are dependent upon public transit to provide transpor- tation to work, to shop, to medical appointments, or to social functions. Bus routes operate Monday through Friday, from 6:10 a.m. to 8:00 p.m., but coordinated service is effective from 6:30 a.m. to 6.30 p.m. Times between buses are one hour maximum and 1/2 hour minimum. All routes converge for transfers at 2nd and Princess Streets. Dial -A -Ride Transit (DART): DART serves people who are unable to use regular transit service due to a physical handicap. Possession of an approved identification card is required to obtain service. DART began in January 1982 with 50 passengers. It currently carries over 700 passengers a month. Operating from 6:00 a.m. until after 6:00 p.m., Monday through Saturday, DART service is provided within the Wilmington city limits. Requests for service must be scheduled 24 hours in advance. Taxi Voucher Program: The WTA administers the contract between the City of Wilmington and Yellow Cab Co. for transportation service to certified clients. This service is offered in cooperation with North Carolina Services for the Blind. Service is provided within the city limits to clients ineligible for DART and physically unable to use bus service. This service is an unduplicated service in the community and has proven to bebeneficial to these clients. TheTaxiVoucher Program has 11 certified users. Service began in February 1989 with 27 trips provided and in February 1991, 37 trips were provided. 00 H �i I H U 122 11 Equipment: Vehicles Capacity Av.Miles/ Vehicles Year Type (Each) Vehicle 11 1991 30 Foot Buses 29 NEW 15* 1975 Long Buses 57 500,000 1 1978 Motor Home Coach 25 17,607 2 1981 Lift -Equipped Vans 15 84,674 2 1987 Lift -Equipped Vans 15 79,405 *Retired from service. The WTA put new buses in service in April 1991. The new fleet consists of eleven 30 foot wheelchair lift -equipped buses. The former fleet logged over seven million miles. Bus Stops Stops 450 Shelters 30 Benches 53 Each bus stop is marked with an identification sign for patrons of the service. The city has placed shelters and benches at key locations to provide seating and protection from the elements for patrons waiting for the bus. The WTAgarage is located at 1110 Castle Street. It's facilities include three repair pits, aparts room, a fueling station, and the administrative offices. 123 Transportation NORTH CAROLINA STATE PORTS AUTHORITY 2202 Burnett Blvd. Telephone: (919) 763-1621 The North Carolina State Ports Authority (NCSPA) owns and operates deepwater ports at Wilmington and Morehead City and inland ports in Charlotte and Greensboro. Interstate 40 provides the Wilmington Terminal with a direct link to the heart of the state and to the vital I-95 north/south corridor. Rail service is provided by CSX Transportation on site. Intermodal container service is offered by CSL Intermodal and Norfolk Southern Corpora- tion to key points in their respective intermodal networks. The new partnership with these railroads and the Ports Authority centers on the strategic location of the Ports Authority Intermodal Terminals at Charlotte, where CSL has a ramp, and Greensboro, where Norfolk Southern has a ramp. Facilities: The Wilmington port is located 26 miles north of the mouth of the Cape Fear River and two hours from the open sea. The channel and turning basins are maintained at a depth of 38 feet. The wharf at the port is over 6,000 feet long. Approximately 75 steamship lines call at the port and provide service to 200 ports worldwide. The terminal is equipped with three 40-ton full -bridge and two 50 L-ton container cranes for handling containerized shipments. Four gantry cranes provide additional lifting capacity, and special cargo can be handled by an additional 140-ton mobile crane. Transit sheds and warehouses provide over one and a half million feet of covered, sprinklered storage. Twelve new acres of lighted, paved container storage on Berth 9 expands that capacity to over 90 acres. Services: Additional services include fumigation, a certified scale and weighmaster, and 24-hour security. U.S. Customs maintains offices at the State Port, allowing most shipments to be cleared by Customs within 24 hours of arrival. The Wilmington port has been designated a Foreign Trade Zone, offering warehouse and cargo space as well as 13 acres of open land for use as special Customs zones. Ports Authority customers using both the intermodal terminals (Charlotte or Greensboro) and the Wilmington Terminal can take advantage of the N.C. State Ports Authority Sprint Truck Service. This allows the Ports Authority to match loads between the facilities, and provides significant inland freight savings for the shipper. n N 111 N 111 124 u Primary exports and imports handled at the port follow: Exports Woodpulp Tobacco DMT (dimethyl terephthalate) Lumber General Articles Fruit Canned Goods Foodstuffs Vegetable Oil Coke General Military Imports Structural Steel Salt Steel Sheets Dry Bulk Urea Coil Wire Tobacco General Articles Bolts, Nails, Nuts, & Screws Iron and Steel Pipe Machinery and Equipment Misc. Break Bulk Metals Lumber Table 15 North Carolina State Ports Tonnage By Cargo Type Fiscal Years 1989 & 1990 1990 4,331,121 ST Bulk 64.9% Breakbulk 19.5% Container 155% 1989 4,688,707 ST Bulk 69% Breakbulk 18.3% Container 12.7% Source: North Carolina State Ports Authority Annual Report, 1990. 125 Transportation Expansion: The NCSPA has approved and the Legislature has funded a Master Development Plan for the ports of Wilmington and Morehead City, covering the period from 1986 to 1990. The study proposes capital expenditures of $36 million for the port of Wilmington. Expansion plans include a new 900-foot container berth, two additional container cranes, rehabilitation of several berths, wharf repairs, increased storage areas, and heavy equipment. This plan includes major maintenance of facilities, some of which are nearly 50 years old, and improvements to service larger container ships of the Panamax class. To date, the 900-foot container berth (Berth 9) and the two 50 L-ton container cranes have been constructed. The port has four new 8,000 pound lift trucks with bale clamps in service to handle woodpulp and paper products from rail cars. Four new 12,000 pound lift trucks with roll clamps are in service to improve the handling of container cargo too. Breakbulk cargo handling has new equipment as well. Two 53-foot platform trailers with an 80,000 pound capacity have been purchased to haul steel and other breakbulk products around the terminal. The NCSPA Board of Directors have authorized the construction of a new warehouse. The new 35,000 square foot warehouse, designed to store steel coils, will be located at the northern end of the Wilmington terminal behind Berth 1. One special feature included will be a 30-ton remote controlled bridge crane which allows for maximum utilization of floor space. In addition, the floor of the new transit shed will be designed especially to accommodate the extraordinary weight of the coils. The design and construction is expected to take approximately one year. Sources: North Carolina Cargo Magazine, North Carolina State Ports Authority. North Carolina State Ports Authority Newsletter, NCSPA. Ports Services Directory,1991, NCSPA. 126 N WILMINGTON HARBOR Cape Fear River Wilmington Harbor, North Carolina is a deep -draft harbor spanning approximately 27 miles of the Cape Fear River from the ocean bar near Southport to Wilmington. This harbor is a Federal navigation project maintained by the Wilmington District Corps of Engineers since 1829. The depth and width of the navigation channel havebeen increased several times and can handle ships with drafts up to 38 feet. Approximately 2.3 million cubic yards of sediment are dredged from the navigation project annually in order to maintain authorized dimensions. The Corp of Engineers currently has a long-term (50 year) maintenance plan for the harbor. The existing authorized project provides for a channel 40 feet deep, 500 feet wide from the Atlantic Ocean through the ocean bar and entrance channels to Southport; thence 38 feet deep and 400 feet wide to the upper end of the anchorage basin at the foot of Castle Street at Wilmington. The 38-foot deep anchorage basin extends from the State Ports Authority to the Cape Fear Memorial Bridge (at the foot of Castle Street), and is also a part of the project. The channel continues from the Cape Fear Memorial Bridge at 32 feet deep and 400 feet wide to the Hilton Railroad Bridge over the Northeast Cape Fear River, including a 32-foot deep turning basin opposite the principal terminals; thence a channel 25 feet deep and 200 feet wide to a point 1.66 miles above, including a turning basin of the same depth, 700 feet wide and 5W feet long, at a point 1.25 miles above the Hilton Railroad Bridge. Also included is O a channel 12 feet deep and 100 feet wide, about 3 miles long connecting the ship channel (at the interception of Upper and Lower Lilliput Channels) in the Cape Fear River with the Atlantic Intracoastal Waterway at the west end of Snows Cut. The project was authorized by River and Harbor Acts dating from July 3,1930 to March 10,1964. The lower end of the. anchorage basin was authorized to be widened to 1200 feet under Section 5 of Public Law 291 on July 13,1982 to enhance its use as a turning basin. The construction of this widening of the anchorage basin will be completed when the remaining rock is removed. A deep draft channel which connects with the Wilmington Harbor project is the Channel from Wilmington to Navassa. This provides for a channel 25 feet deep and generally 200 feet wide, with a cutoff to eliminate Horseshoe Bend, to a basin 400 feet wide and 550 feet long at Navassa, a distance of 2.9 miles. Terminal facilities including berthing for ocean going vessels, are provided by two fertilizer factories at Navassa. Harbor Expansion: Federal navigation improvements have continued over the years and are ongoing. The Wilmington Harbor -Northeast Cape Fear project was authorized by the Water Resources Development Act of 1986, Public Law 99-662. The project as authorized recommended (1) widening by 100 feet the Fourth East Jetty Channel for a distance of about 8,000 feet; (2) deepening to 35 feet the channel between Castle Street and the North Carolina 133 Bridge for a distance of about 1.9 miles, (3) widening by 100 feet the Northeast Cape Fear River turning basin; and (4) acquiring in either fee simple title or conservation easements approximately 2740 acres of wetlands and 60 acres of adjacent uplands for multipurpose environmental conservation and for control of nonfederally constructed access across these lands by water transportation seeking industries. Acquisition of the environmental lands f1 has been deferred and is classified as unscheduled at this time. 127 Transportation A General Design memorandum for the Wilmington Harbor -Northeast Cape Fear River project was published in April 1990. This study recommended deepening the Authorized Project on the Northeast Cape Fear River to 38 feet and extending the channel to a point 750 feet upstream of the Hilton Railroad Bridge. This project will require reauthorization due to changes in scope and cost. The improvements recommended by the General Design Memorandum for the Wilmington Harbor -Northeast Cape Fear River project consists of the following features: • Widening the Fourth East Jetty Channel 100 feet to the west at the existing depth of 38 feet plus 1 foot of allowable overdepth for a distance of 8,000 feet. • Deepening the navigation channel from the project depth of 32 feet to 38 feet plus 1 foot of allowable overdepth at a width of 400 feet between Castle Street (Cape Fear Memorial Bridge) and the NC 133 Highway Bridge. • Widening the turning basin just upstream from the mouth of the Northeast Cape Fear River by 50 feet on the west side at a project depth of 38 feet plus 1 foot of allowable overdepth. • Deepening the navigation channel from a project depth of 32 feet to 38 feet plus 1 foot of allowable overdepth at a width of 300 feet from the NC 133 Highway Bridge to the Hilton Railroad Bridge, located 2600 feet upstream, and deepen ing the navigation channel from a project depth of 25 feet to 38 feet plus 1 foot of allowable overdepth at a width of 200 feet from the Hilton Railroad Bridge to a point approximately 750 feet upstream. The Wilmington Harbor -Northeast Cape Fear River project is now in the plans and specifications stage. The current schedule which is dependent on Congressional reauthorization and funding calls for dredging to begin in October 1993 and be completed in March 1994. Before dredging can be initiated, the disposal areas must be prepared. The two disposal areas to be used for this project are the Point Peter Disposal area and the Eagle Island Disposal area. The disposal area construction is currently scheduled to begin in June 1993 and be completed before October 1, 1993. The current estimated project cost is approximately $32 million. Proposed Projects: These projects are in various stages of the review process. They will require Congressional authorization and funding. 128 a Passing Lane widen the channel from 400 feet to 600 feet for a distance of 4 1 /2 to 6 miles between the North Carolina State Ports Authority at Wilmington and the mouth of the Cape Fear River to create a passing lane. Estimated Cost $12 million Estimated Construction FY 1995 Widening 6 Turns and Bends in the Navigation Channel for the area from the mouth of the Cape Fear River to the North Carolina State Ports Authority. Estimated Cost $6.2 million Estimated Construction FY 1995 JL Cape Fear - Northeast Cape Fear River Study develop deepening study for the river harbor extending from the mouth of the Cape Fear River including the ocean bar channels) to the Arcadian Corporation (formerly W. R. Grace) terminal. Improvements considered also include widening the anchorage/turning basin between the North Carolina State Ports Authorityand Cape Fear Memorial Bridge. The cost and construction schedule have not been determined. STREET NETWORK The rapid growth experienced by New Hanover County in recent years has resulted in an increased traffic burden on local roads. Current conditions and continued growth have created a need for a comprehensive system of roadway improvements in order to accommo- date the increased traffic flow. The 1985 Wilmington Urban Area Thoroughfare Plan and the existing street and road system are outlined below. Existing Roadway System The primary traffic patterns of the city and the county can best be described by identifying the major highway facilities and their function. These facilities are described in terms of their traffic orientation, either north -south or east -west. O 129 Transportation Major North -South Highways: College Road (NC Highway 132) - This roadway is located on the eastern edge of the City of Wilmington and interconnects US Highway 421 and Market Street (southern segment) as well as Market Street and US Interstate Highway I-40 (northern segment). Traffic volumes on College Road currently vary from 18,000 vehicles per day at Myrtle Grove Junction to 39,900 vehicles per day in the vicinity of Randall Drive. Carolina Beach Road (US Highway 421) - Carolina Beach Road circles the western and southern boundaries of the City of Wilmington and extends southward into Carolina and Kure Beaches, serving as the primary through traffic connector between "Pleasure Island" and US Highway 17 (Market Street). Average daily traffic south of Shipyard Boulevard on Carolina Beach Road has increased from 18,500 vehicles (1983) to 25,500 vehicles (1989). Kerr Avenue (NC Highway 1175) -This thoroughfare, extending northward from Peachtree Avenue in the City of Wilmington to Gordon Road in New Hanover County, serves both local and through traffic. Traffic volumes have increased at one section of Kerr Avenue from 14,800 vehicles per day in 1983, to 21,300 vehicles per day in 1989. Major East-West Highways: Market Street (US Highway 17) - Market Street, the area's primary east -west roadway, carries US Highway 17 through traffic, as well as a significant amount of local traffic, between Third Street in downtown Wilmington and the northeastern portion of New Hanover County. The roadway carries an average daily traffic volume of 36,600 vehicles, which exceeds the roadway's capacity. OleanderDrive (US Highway 76)- Oleander Drive interconnects 17thStreet in the city with Eastwood Road in the county. The roadway's highest current traffic volume occurs at its intersection with Fordham Road - 32,000 vehicles per day. Wrightsville Avenue - This predominately two-lane thoroughfare connects the City of Wilmington and the Town of Wrightsville Beach. It currently handles a traffic volume of 21,500 vehicles per day; this volume is expected to reach 31,000 vehicles per day by the year 2005. Other Roadways The N.C. Department of Transportation owns and maintains some 441 miles of roadways in - New Hanover County, including most of the major highways. The City of Wilmington owns and maintains approximately 228 miles of roadways. The city has an ongoing street paving 130 N program. The city's goal is to pave all existing public unpaved streets within the corporate limits. Approximately6.1 miles of streets and 3.2 miles of primary alleys remain to be paved. In addition, the city has identified approximately 75 miles of city streets which need resurfacing due to additional traffic burdens, poor construction, poor drainage, patching from utility construction, or normal deterioration. Collector Street Plan Lack of sufficient collectors between residential streets and the major highways in the city roadway system has resulted in some residential streets being used as thoroughfares, creating traffic congestion within these neighborhoods. In addition to road construction which is costly, traffic flow can be improved by using the existing street system properly. In recognitionof this fact, the Wilmington City Council approved a Collector Street Plan for the City of Wilmington in Fall 1990. This plan enhances the Thoroughfare Plan by designating streets to provide access to thoroughfares. Combined with the Thoroughfare Plan, the Collector Street Plan provides for a hierarchy of streets. The Thoroughfare Plan identifies all major and minor thoroughfares which should carry most (65-85%) of city traffic. f7 O Collector streets, designed to carry traffic from neighborhood streets to thoroughfares, L should carry 5-10% of local traffic. Under this plan, neighborhood streets will carry the remaining 10-30%. The collector street plan is reinforced by street standards which are outlined in the Technical Standards and Specifications Manual. The construction standards apply to street width, to right of way width, to provisions for on street parking and access. Imposing minimum street standards aids in maintaining the street hierarchy by providing facilities scaled to the anticipated level of use. Appropriate use extends the life of the roads. Thoroughfare Plan The current Wilmington Urban Area Thoroughfare Plan, approved in 1985, addresses roadway capacity and traffic circulation problems. The main objectives are: • To establish an implementable traffic network which will meet the public's travel needs through the year 2005 at reasonable levels of service. • To establish a preliminary capital improvement program to prioritize road improvements and to reserve the land necessary for these improvements so that the planned networks can be efficiently constructed. The Thoroughfare Plan is best regarded as a "working" document, requiring continual review and revision to reflect changing traffic patterns and conditions. Through this periodic review and re-evaluation, the present and future transportation needs of the Wilmington - New Hanover County region can best be served. _ O 131 .r w N 4 � � YA The Transportation Advisory Committee authorized an update of the 1985 plan in early 1990. Data collection for this update began in November of 1990, and the project is expected to be completed in 1992. Table 16 lists the high accident locations in Wilmington. This information is presented in the order of the 1989-90 rankings, comparing December 1988 - November 1989 to the same period in 1989 90. Some locations are tied with the same number of accidents, this is reflected in their duplicate ranking. There are a total of 25 major intersections listed. Table 16 High Accident Locations In Wilmington Road Reference 1990 1989 1990 1989 % Accident On Road ACCS ACCS RANK RANK DIFF Kerr Ave Market St 42 35 1 1 20 St Sixteenth St 34 23 2 8 48 oMarket Dawson Al Sixteenth St 33 28 3 5 18 Dawson Al Seventeenth St 29 34 4 2 -15 Market St Third Ave Third St Wooster St 26 26 17 22 5 5 18 11 53 18 Market St Princess Place Dr 25 23 7 8 9 College Rd New Center Dr 24 32 8 3 -25 Fifth Ave Wooster St 24 21 8 14 14 Market St Seventeenth St 23 31 10 4 -26 Carolina Bch Shipyard Blvd 21 19 it 15 11 Sixteenth St Wooster St 21 27 11 6 -22 College Rd Oleander Dr 20 27 13 6 -26 College Rd Peachtree Ave 20 11 13 34 82 Market St Mercer Ave 19 15 15 21 27 College Rd Wrightsville Ave 18 23 16 8 -22 Seventeenth Wooster St 18 18 16 17 0 Kerr Ave Wilshire Blvd 17 13 18 24 31 College Rd Randall Dr 16 9 19 44 78 College Rd Wilshire Blvd 16 22 19 11 -27 Dawson Al Oleander Dr 16 15 19 21 7 0 Market St New Center Dr 16 4 19 131 300 Seventeenth Shipyard Blvd 16 13 19 24 23 Covil Ave Market St 15 12 24 31 25 Market St 23rd St 15 13 24 24 15 _O 133 0 0 O 0 Table 17 1990 Traffic Count Data Location of Count VPD Date Carolina Beach Road: Between Raleigh & Sunnyvale 27,663, 8/1/90 Between Ivey & Morningside 24,702 5/9/90 Between Holbrooke & Shipyard 24,991 8/3/90 College Road: Between Cascade & Shipyard 23,950 9/5/90 Between Oleander & Peachtree 32,603 2/15/90 Between Randall & University 40,659 1/28/90 Dawson Street: Between Fifteenth & Sixteenth 20,328 1/12/90 Between Oleander & Seventeenth 20,281 8/17/90 0 Wooster Street: Between Fifteenth & Sixteenth 17,204 1/9/90 Kerr Avenue: Between Emerson & Greenway 19,737 3\14\90 O 0 Market Street: Between Eighteenth & Seventeenth 24,049 2/22/90 Between Kerr & Wilmington 33,598 3/28/90 Oleander Drive: Between College & Forty -Second 28AM 5/25/90 Between Fordham & Independence 30,620 9/12/90 Between Forty-ninth & Wallace 29,188 7/12/90 u Randall Drive: Between College & Thrasher 17,472 11/2/90 Seventeenth Street: Between Glen Meade & Medical Center 28,551 6/1/90 U 0 Shipyard Blvd Between Independence & Seventeenth 31,002 5/9/90 Third Street: Between Castle & Queen 17,976 6/27/90 Between Dock & Market 17,087 8/30/90 Between Kidder & Martin 24,245 6/27/90 0 Twenty Third Street: Between Plaza & Princess Place 15,839 8/1/90 Wilshire Blvd: Between College & Kerr 13,900 2/9/90 0 Wrightsville Avenue: Between Colonial & Windsor 24,978 1/10/90 Between Dawson & Spofford 18,663 1/10/90 Between Fifty Third & Huntington 8,571 7/13/90 VPD = Vehicles Per Day. O 0 134 ' r� L.1 The following table outlines the North Carolina Department of Transportation's (NCDOT) capital program for the Wilmington Urbanized Area. The information includes the NCDOT project identification number, project description, funding source, construction schedule, and estimated cost. For more information please contact NCDOT. Table 18 Transportation Improvement Pro P P Program July 1,1990 - June 30,1995 Total Project Estimated Description Schedule Cost (THOU) Highway Program R-2405: US 17, widen existing roadway FY 1991 $ 41,000 O to multilane facility from I-40 to NC-50 at Holly Ridge. 23.4 miles NCDOT - Highway Trust Fund 100% R-536: NC 132, widen existing roadway FY 1991 $ 6,482 11 11 from US 421 to SR 1101(Shipyard Blvd) to multilane facility. 4.6 miles R-2633: Wilmington Bypass - FY 1994 $111,165 US 17 South to I-40, construct new n four lane divided highway. 20.2 miles. (L11 NCDOT - Highway Trust Fund 100% U-92: Smith Creek Parkway, from US 117 *FY 1992 $ 88,732 to US 74. Construct a new four lane freeway. 7.7 miles. Federal Aid Urban - 75% NCDOT - 25% *City of Wilmington - Right of Way Acquisition U-2570: US 17, from 30th Street FY 1994-95 $ 950 to CSX Railroad widen to five lane facility. 0.8 miles. 135 Transportation Table 18 (Continued) Transportation Improvement Program July 1,1990 - June 30,1995 Project Description U-2571: US 76, widen two sections to five lanes east from Pine Grove Road for 15 miles. U-16530: Computerized Signal System W-2505: US 17-74, SR 1301(Princess Place Dr.), and Barclay Hills Drive, widen Barclay Hills Dr. to three lanes, relocate signal from Princess Place & Market to Barclay Hills Dr., reroute and close US 17-74 access to Princess Place Drive. W-2504: Sixteenth -Seventeenth Streets, Glen Meade Rd. to Savannah Courti widen for additional lanes and install traffic signal. City of Wilmington: S.17th Street Extension Randall Parkway 41st St/Holly Tree Road Kerr Ave widening Independence Blvd. Bicycle Program Princess Place Dr. from 30th St. to Market St., wide paved shoulders. Total Estimated Schedule Cost (THOU) FY 1994 $ 600 FY 1992 $ 2,500 FY 1991 $ 290 FY 1991 $325 For information regarding these projects, please see the following section, Transportation Improvement Bond. FY 1991 $ 77 136 01 0 I Burnt Mill Creek Bikeway FY 1991 $220 j� from Market Street to Mercer U Street:1.75 miles. Separate bikeway. Pine Grove Rd. from Park Ave, FY 1992-95 $249 to Beasley Road. Additional pavement. NOTE: All Schedules Subject to Availability of Funds. Project Costs Subject to Change. 00 its CITY OF WILMINGTON TRANSPORTATION IMPROVEMENT BOND In 1985 the City of Wilmington prepared a Report on Proposed Transportation Facilities whichoutlined $165 million in transportation projects recommended for the area. Thereport called for an expanded role for the City of Wilmington in carrying out these projects because federal and state funding resources cannot keep pace with demand. These federal and state resources are being concentrated on facilities which link various North Carolina cities across the state. Greater local financial support and initiatives are required to help solve localized traffic concerns. As a result of this study, the City of Wilmington issued a $20 million street improvement bond in 1987. This bond issue has enabled the City of Wilmington to initiate the following improvements to the community's transportation system. Project status and cost figures have been included with the project descriptions. In some cases the projects have been modified, and the total cost no longer equals the original $20 million. Street Construction Design and construct paved roadways for approximately half of the city's currently unpaved streets. Paving includes grading and surface preparation, and curbing and drainage as needed. Sidewalk and landscaping are installed where right-of-way allows. Roadway Length: 4.5 miles; Cost: $3,071,000. Status: Completed. 137 Transportation South 17th Street Extension Project design and right-of-way acquisition for 4-lane roadway, initial construction of 4 lanes from Shipyard Boulevard to South College Road. Designed to serve as a major thoroughfare linking South College Road with 17th Street, by-passing the Pine Valley subdivision. The revised cost estimate includes a bikeway project. Roadway Length: 2.5 miles; Cost*: $3,800,000. Status: Completed October 1990. *Revised. Randall Parkway Project design and right-of-way acquisition for 44ane roadway, initial construction of 2lanes from Wrightsville Avenue at Mercer Avenue and College Road. Designed to relieve current congestion on Wrightsville Avenue and Wilshire Boulevard by serving as an alternate east - west connector between College Road and Mercer Avenue and to reduce through traffic in the Lullwater Drive neighborhood. Bikeway Project design, right-of-way acquisition, and construction of 10' wide separately paved bikeway from Mercer Avenue to College Road at the alignment of the proposed Randall Parkway. Designed to serve initially as a two-way recreational bikewaybetween UNCW and Mercer Avenue and eventually continue to the downtown area along the Burnt Mill Creek greenway as part of a subsequent improvement project. Bikeway Length.1.3 miles. Roadway Length:1.6 miles; Cost*: $2,400,000. Status: Scheduled completion Spring 1991. *Revised. Ell u 7 III in Cl 11, 0 a Widening of 41st Street/Extension of Holly Tree Road Project design, right-of-way acquisition, and construction of 34ane roadway from Oleander 0 Drive to Pine Grove Drive. Designed to serve as a link between Pine Grove Drive, College Road, and Oleander Drive and to reduce through traffic in the Long Leaf Hills subdivision. O 0 138 0 Roadway Length:1.8 miles; Cost*: $2,900,000. Status: Scheduled completion Spring 1991. *Revised Independence Boulevard n Extension L Project design and right-of-wayacquisitionfor4-laneroadway, initial constructionof2lanes from 1,600 feet north of Shipyard Boulevard to Carolina Beach Road. Designed to provide access to the central areas of the city from the south and reduce through traffic in the Hanover . Heights neighborhood. Roadway Length: 2.2 miles, Cost*: $3,800,000. Status: Scheduled completion Spring 1991. *Revised. O Kerr Avenue Widening Project design, right-of-way acquisition, and construction of 54ane roadway. Relocate and install water and sewer utilities from Market Street to Wrightsville Avenue. Designed to reduce current congestion on Kerr Avenue and provide a north -south alternative to College �j Road. U Roadway Length: 2.0 miles, Cost: $4,253,000. Status: Redesign. •� Smith Creek Parkway Right-of-way acquisition for future construction of 44ane divided expressway with limited access from Eastwood Road to the Northeast Cape Fear River Bridge and North Front Street. Designed to serve as an east -west connector between the downtown area and Eastwood Road, relieving local traffic pressures on Market Street, and to provide for proper disburse- ment of traffic entering the area from I40. Roadway Length: 7.7 miles; Cost*: $3,000,000. Status: Right of Way Acquisition -1992. *Revised. 139 00 0 STREET LIGHTS nn Street lighting within the Wilmington corporate limits is provided and serviced by Carolina U Power and Light Company on a contractual basis. There are a total of 5,741 luminaries within the city limits. All luminaries are the efficient sodium vapor n type - New Hanover County assumes no responsibility for lighting the roads in unincorporated areas. Individual developers and neighborhood associations may install and maintain street lights within their neighborhoods. The NCDOT may light critical intersections on the roads which it maintains. 0 ALTERNATIVE TRANSPORTATION U Pedestrian Travel: 00 In an effort to promote quality of life, Wilmington is taking an active role to improve pedestrian travel. n For the most part, areas east of 17th Street were developed without sidewalks. l.� There is approximately 1300 blocks or 165 miles of sidewalk needed. The plan for sidewalk construction involves placement along streets where no sidewalk exists. Annual programs u are developed using the following evaluation criteria: • Proximity to schools and shopping/communitycenters • Citizen request • Linkages to other city projects, and • Safety concerns Most of Wilmington west of 17th Street has sidewalks, but some of these are in need of replacement because of cracks caused by tree roots, vehicle damage, or normal deteriora- tion. For further information regarding sidewalk projects contact Wilmington Public Services, Streets Division or Wilmington Engineering Department. O 140 00 0 Bikeways: The City of Wilmington recognizes bicycles as a transportation mode as well as a form of recreation. To promote the use and safety of these vehicles, the City of Wilmington in O conjunction with NCDOT is promoting the development of safe biking facilities. For additional information on bikeways contact the Wilmington Transportation Division, Carolina Beach Parks & Recreation Department, and Wrightsville Beach Parks & Recreation Department. U Signed Bikeways n • River to Sea Bikeway - Cape Fear River to Wrightsville Beach, approximately 8 miles. • Greenfield Lake Multipurpose Trail - Around Greenfield Lake, 5 miles for biking, jogging, walking. • Canterbury Road, Live Oak Parkway to Independence Boulevard - 2 blocks for Qschool children going to Alderman School. Unsigned Bikeways Randall Parkway has wide outside lanes for bikes,1.3 miles. Designed to serve initially as a two-way recreational bikeway between UNCW and Mercer Avenue and eventually continue to the downtown area along the Burnt Mill Creek greenway. Future Bikeways When South College Road is widened from Long Leaf Mall to Monkey Junction, it will have wide outside lanes. Kerr Avenue will have wide outsidelaneswhen widened. PrincessPlace Drive will have wide shoulders when the sidewalk improvements are completed. The Burnt Mill Bikeway, from Wallace Park to Mercer Avenue, is scheduled for improvement during 1991. In addition to the traditional modes of travel, New Hanover County has two alternative modes that enhance the transportation network. The River Taxi and Southport -Fort Fisher Ferry provide scenic routes to your destination. O 141 0 O 0 River Taxi: The River Taxi provides boat service across the Cape Fear River between the U.S.S. North Carolina Battleship Memorial and downtown Wilmington. Fare includes shuttle service from theboat landingto nearby points of interest onboth sidesof the river. Theboatlandings n are located at Riverfront Park on Water Street and on Eagle Island near the U.S.S. North I Carolina. Table 19 River Taxi Schedule 0 Lv. Battleship Dock Lv. Riverfront Park 0 11:00 am 2:00 pm 11:05 am 2:35 pm 12:00 noon 230 pm 12:05 pm 3:05 pm 12:30 pm 3:00 pm 1:05 pm 4:05 pm 0 1-00 pm 4:00 pm 1:35 pm 435 pm 130 pm 430 pm 2:05 pm (Last Run) 5:00 pm 00 The River Taxi operates June 15 - Labor Day, 7 days per week, $1 round trip. Rates subject 0 to change. Southport Fisher Ferry: 0 -Fort The ferry provides a scenic 30-minute trip following the Cape Fear River shipping channel between historic Fort Fisher and Southport. 0 Table 20 Ferry Schedule 0 Summer Schedule (Effective May 6 - Sept. 29) Lv. Southport Lv. Fort Fisher 8:00 am 150 pm 8:50 am 2.40 pm 850 am 2.40 pm 9.40 am 3:30 pm 0 9:40 am 330 pm 10:30 am 4:20 pm 10:30 am 4:20 pm 11:20 am 5:10 pm 11:20 am 5:10 pm 12:10 am 6:00 pm 0 12:10 pm 6:00 pm 1:00 pm 650 pm 1:00 pm 1:50 pm O U 142 K 00 0 K n K n� U1 If U1 Winter Schedule (Effective Approximately Sept. 30 - May 5) Lv. Southport Lv. Fort Fisher 8:00 am 2.40 pm 8S0 am 330 pm 9.40 am 420 pm 1030 am 5:10 pm 11:20 am 6:00 pm 12:10 pm 6:50 pm 1:00 pm 1:50 pm (Rates and schedules subject to change.) Fares (one way): Pedestrian $ 50 Bicycle and Rider $1.00 Single vehicle (20' or less) and motorcycles $ 3.00 Single vehicle (21' to 32') $ 6.00 For further information contact: Southport 919-457-6942 or Fort Fisher 919-458-3329 Human Services Transportation System: New Hanover County has established a consolidated human service transportation system as approved by the Board of County Commissioners on December 19,1988. The system provides countywide transportation for participating agency clients with special transpor- tation needs, i.e., handicapped, elderly, and youth. Five agencies currently use this system - Department of Aging, Department of Social Services, Southeastern Center, Girls Inc., and Wrightsville Beach Parks and Recreation Department. This service is operated by a private contractor. The agencies utilizing the system have combined resources to provide more efficient transportation to their clients. This system operates eight vans including two wheelchair lift -equipped vans. The system began transportation services on September21,1990. In March 1991, the system logged 4,277 miles and averaged 194 trips per day. This system provides transportation for medical, nutritional, shopping, recreational, and social trips. 11 143 The following appendix lists the departments and agencies which were contacted for inclusion in the Area Service Guide. Area Health Education Center (AHEC) Arts Council of the Lower Cape Fear Brigade Boys Club Cape Fear Community College Cape Fear Convention & Visitor Bureau (� Cape Fear Council of Governments (COG) �J Cape Fear Memorial Hospital Cape Fear Substance Abuse Center Cape Fear United Way Carolina Beach Parks & Recreation Department Carolina Beach State Park Carolina Power & Light Company Community Boys Club City of Wilmington O Community Arts Center Engineering Department Fire Department Parks & Recreation Department Police Department Public Services Department Public Utilities Department Coastline Convention Center CSX Transportation, Inc. n Dare, Inc. �Ut Domestic Violence Shelter Elderhaus Fort Fisher Historic Site Museum Girls, Inc. Good Shepard House Greater Wilmington Chamber of Commerce Habitat for Humanity Housing Authority Interstate Bus Center Legal Services of the Lower Cape Fear Lower Cape Fear Hospice 145 Appendix MarineCrescent,Inc. MasonboroIslandEstuarinePreserve MillerMotte Business College NCDepartmentofEconomic&CommunityDevelopment NCDeparhmntofEnvironment,Health,andNaturalResources NCNaturalGasCorporation NC StatePorts Authority NewHanoverCounty ClerkofSuperiorCourt DeparhrientofAging Emergency Medical Services ExtensionService HealthDepartment IntemationalAirport Mu seum of the Lower Cape Fear Parks & Recreation Department PropertyManagement Publiclibrary PublicSchools Regional Medical Center SewerSystems SherriffsDeparhnent SteamPlant/Incirerator SocialServices SalvationArmy ScottishRiteTemple Shaw-SpeaksCommunityCenter ShawUniversity-CAPE S.M.A.R.T. Recycline Program Southeastern Center (MH, DID, & SAS) Southern Bell Telephone State Highway Patrol St. Thomas Preservation Hall St. John's Museum of Art Thalian Hall Center for the Performing Arts Town of Carolina Beach Town of Kure Beach Town of Wrightsville Beach 146 U University of North Carolina at Wilmington Q UNGW, Center for Business & Economic Services US Coast Guard US Corps of Engineers US Postal Service WI iFD, Inc. Wilmington Industrial Development, Inc. Wilmington Treatment Center Yaweh Center YMCA YWCA 147 _ . , , , 1, '' ,". � �, - ,� , I � � ".,;".-, 1. _�, - , ", . � I.. � - � " - �" .. '. . � ,- , �- . , , 1� ?, , � , . � I I I .,� , �, ..� "",' I , , - .,� ,'�, . , � , I - --,,,,, . � " ,-, " - �. V, " ,V. , ,:, , ", ,_ , � ". " ,,':� " - ,�:-, , , �: -, ,�' �' -,' �,-' � � , ", - -, ,� -, ,�' _'. . , , � , , ", -, � ...", I _�, - . 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I "" .�.",:�,_�': ,.:�'�__::, :--__",:,�.'-"':-_l:_ � -,� --., - �� ;o,, , � � �.,; :. �.:, -. , , "I -": �,�- �� -,-. c , �-;; -,,�-� , " ,'; � 1 " .: .'� ", ",l:', , ,-, �. � ", ',�.: Tables Introduction Table 1 Population Estimates and Projections Table 2 Rates of Growth Table 3 Gender and Race Table 4 Age Structure iv Table 5 Average Household Size iv Table 6 Per Capita Personal Income v Table 7 Median Income v City of Wilmington Table 8 Wilmington Fire Stations 10. Table 9 Wilmington Parks & Recreational Areas 14 Table 10 S.M.A.R.T. - Recycling Tonnages 27 New Hanover County Table 11 New Hanover County Volunteer Fire Stations 40 Table 12 New Hanover County Parks & Recreation 53 County -Wide / Regional Table 13 New Hanover County Schools 72 Table 14 Wilmington Housing Authority Sites 92 Transportation Table 15 NC State Ports Cargo Tonnage 125 Table 16 Traffic Accident Report 133 Table 17 Traffic Counts 134 Table 18 Transportation Improvement Program 1990-95 135 Table 19 River Taxi Schedule 142 Table 20 Ft. Fisher Ferry Schedule 142 Index - 1 Maps City of Wilmington Map 1 Fire Stations Map 2 Parks Map 3 Recreation Centers New Hanover County Map 4 Volunteer Fire Stations Map 5 Parks County -Wide / Regional Map 6 Elementary Schools Map 7 Elementary Schools - Map 8 Middle Schools Map 9 High Schools Map 10 Housing Authority Map 11 State Parks and Recreational Facilities Transportation Map 12 Thoroughfare Map Index Map 13 Downtown 11 15 21 41 55 73 75 77 79 93 113 132 Index - 7 Index - 2 Facilities / Services Cultural Institutions New Hanover County Library 57 New Hanover County Museum of the Lower Cape Fear 57 St. John's Museum of Art 106 Scottish Rite Temple 107 Shaw -Speaks Community Center 108 Thalian Hall Center for the Performing Arts 109 Educational Facilities Cape Fear Community College 80 New Hanover County Extension Services 51 New Hanover County Public Schools 71 University of North Carolina at Wilmington 81 UNC W, Center for Business & Economic Services 83 Govemmental/Administrative Cape Fear Council of Governments 85 City of Wilmington 1 New Hanover County 32 NHC Courthouse 84 US Coast Guard 87 US Corps of Engineers 87 US Postal Service 90 Human Services Brigade Boys Club 97 Cape Fear Area United Way 97 Cape Fear Substance Abuse Center 70 Community Boys Club 97 Domestic Violence Shelter 98 Elderhaus 99 Girls, Inc. 100 Index - 3 I Good Shepherd House Housing Authority New Hanover County Department of Aging New Hanover County Department of Social Services New Hanover County Health Department New Hanover County Juvenile Services Southeastern Center (formerly SEMHO Wilmington Treatment Center WHFD, Inc. YMCA YWCA Medical Services Cape Fear Memorial Hospital New Hanover Regional Medical Center Parks and Recreation Carolina Beach Parks and Recreation Dept. City of Wilmington Parks and Recreation Dept. Fort Fisher State Historic Site New Hanover County Parks and Recreation Dept. North Carolina Aquarium State Parks and Recreational Facilities Wrightsville Beach Parks and Recreation Dept. Public Safety City of Wilmington Fire Department City of Wilmington Police Department New Hanover County Sheriff's Department New Hanover County Volunteer Fire Departments New Hanover Emergency Medical Services 101 92 49 44 45 51 64 71 95 102 103 63 63 111 12 115 52 116 112 111 8 6 38 40 43 Index - 4 Public Works Sanitation City of Wilmington - Solid Waste Management New Hanover County - Environmental Managment Sewer City of Wilmington - Public Utilities New Hanover County - Engineering Department New Hanover County - Capital Projects Private Systems Storm Drainage City of Wilmington - Engineering Department City of Wilmington - Buildings & Drainage New Hanover County - Engineering Department Water City of Wilmington - Public Utilities New Hanover County - Engineering Department Private Systems 26 58 27 58 60 117 22 25 58 30 58 117 Index - 5 Transportation Bikeways 141 CSX Transportation, Inc 121 Human Services Transportation System 143 Interstate Bus Center 121 New Hanover International Airport 119 North Carolina State Ports Authority 124 Pedestrian Travel 140 River Taxi 142 Southport -Fort Fisher Ferry 142 Street Lights 140 Street Network 129 Wilmington Harbor 127 Wilmington Transit Authority 121 Wilmington Transportation Improvement Bond 137 Utilities Carolina Power & Light Company 91 Index - 6 Chmbr of Zmtace DA1LF- F-1 EMS CFIES-,Nb-r CO L:1 I . 9— [Off=Q L7City Otixe PRINCESS I MARKrr Fvea DOCK ORAINGE ANN NUN L-11,city of Wilmington Downtown Area Index - 7