NCS000532_Email Bounce Back_20210507

McCoy, Suzanne
From: Lucas, Annette
Sent: Friday, May 7, 2021 3:40 PM
To: McCoy, Suzanne
Subject: FW: Please contact me ASAP regarding your PAST DUE stormwater permit fees
From: Microsoft Outlook<[e-mail]>
Sent: Friday, May 7, 2021 2:43 PM
To: Lucas, Annette
Subject: Undeliverable: Please contact me ASAP regarding your PAST DUE stormwater permit fees
Your message to [e-mail]. couldn't be delivered.
info wasn't found at oak-bark.corri, or the mailbox
is unavailable.
annette.lucas Office 365 info
Action Required Recipient
Unknown To address
How to Fix It
The email address might be misspelled or it might not exist. Try one or
more of the following:
• Retype the recipient's address, then resend the message -
If you're using Outlook, open this non -delivery report
message and click Send Again from the menu or ribbon. In
Outlook on the web, select this message, and then click the
"To send this message again, click here." link located just
above the message preview window. In the To or Cc line,
delete and then retype the entire recipient's address (ignore
any address suggestions). After typing the complete address,
click Send to resend the message. If you're using an email
program other than Outlook or Outlook on the web, follow
its standard way for resending a message. Just be sure to
delete and retype the recipient's entire address before
resending it.
1

Remove the recipient from the recipient Auto -Complete
List, then resend the message - If you're using Outlook or
Outlook on the web, follow the steps in the "Remove the
recipient from the recipient Auto -Complete List" section of
this article. Then resend the message. Be sure to delete and
retype the recipient's entire address before clicking Send.
Contact the recipient by some other means, (by phone, for
example) to confirm you're using the right address. Ask them
if they've set up an email forwarding rule that could be
forwarding your message to an incorrect address.
If the problem continues, forward this message to your email admin. If
you're an email admin, refer to the More Info for Email Admins
section below.
Was this helpful? Send feedback to Microsoft.
More Info for Email Admins
Status code: 550 5.1.351
When Office 365 tried to send the message, the external email server returned an error
stating that the recipient is unknown or the mailbox is unavailable. This error was
reported by an email server outside Office 365.
If you or the sender can't fix the problem, contact the responsible party's email
admin - Give them the error code and error message from this non -delivery report
(NDR) to help them troubleshoot the issue. To determine who the responsible party
might be, check the error for information about where the problem is happening. For
example, look for a domain name like contoso.com. A domain name in the error might
suggest who is responsible for the error. It could be the recipient's email server, or it
could be a third -party service that your organization or the recipient's organization is
using to process or filter email messages.
Although the sender might be able to fix the issue by correcting the recipient address,
it's likely that only the recipient's email admin can fix the problem. Unfortunately, it's
unlikely Office 365 Support will be able to help with these kinds of externally reported
errors.
Original Message Details
Created Date: 5/7/2021 6:43:22 PM
Sender Address: [e-mail]
Recipient Address: [e-mail]
Subject:
Please contact me ASAP regarding your PAST DUE stormwater
permit fees

Error Details
Reported error:
DSN generated by:
Remote server:
Message Hops
550 5.1.351 Remote server returned unknown recipient or mailbox
unavailable -> 550 <info @oak -bark. com > No such user here
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simail.sageisland.com
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([fe80::1cc5:d43:efcc:9a57]) by DM8PR09MB7303.namprd09.prod.outlook.com
([fe80::lcc5:d43:efcc:9a57o7]) with mapi id 15.20.4087.044; Fri, 7 May 2021
18:43:23 +0000
From: "Lucas, Annette" <[e-mail]>
To: "[e-mail]" <[e-mail]>
CC: "Selkane, Aziza" <[e-mail]>, "McCoy, Suzanne"
<[e-mail]>
Subject: Please contact me ASAP regarding your PAST DUE stormwater permit fees
Thread -Topic: Please contact me ASAP regarding your PAST DUE stormwater permit
fees
Thread -Index: AddDcNHGQ4n++DKZQLy+M2ddhFewCQ==
Date: Fri, 7 May 2021 18:43:22 +0000
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